global telecom billing outsourcing market 2015-2019
TRANSCRIPT
Global Telecom Billing Outsourcing Market 2015-2019
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Global Telecom Billing Outsourcing Market 2015-2019
The report discusses the following in-depth:
• Market Size and Forecast
• Market Segmentation
• Buying Criteria
• Vendor Landscape
• Business Segmentation
• Geographical Segmentation
For more information on theGlobal Telecom Billing
Outsourcing Market 2015-2019,
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Key Trends
Technavio’s Senior Analyst says, “The demand for new services, growing mobile subscribers, and focus on improving customer experience with real-time charging information are major drivers for this market. Communication service providers are relying on the latest technologies to improve the customer experience.”
• The telecommunication sector is struggling because, despite overall growth, it faces reduction in average revenue per user (ARPU), stringent regulations, and competition from over the top (OTT) providers and new entrants such as Google that are entering the mobile virtual network operator (MVNO) space. Therefore, CEOs are looking for ways to control costs, find new revenue streams, improve efficiency, and integrate diverse operating systems.
• Technavio's analysts forecast the global telecom billing outsourcing market to grow at a CAGR of 6% over the period 2014-2019.
• Understanding the key drivers influencing the market
• Understanding the challenges faced by the market
• Activities of various stakeholders involved
• Key focus areas for the vendors
• Major trends that will shape the future of this market
• Vendor landscape and trajectory of the market
• Conclusion
Scope of The Report
A detailed analysis of each market driver, challenge
and trend isavailable in our report:
Global Telecom Billing Outsourcing Market 2015-2019
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Vendors
To understand the vendor landscape and
for a full list of vendors view our report:
Global Telecom Billing Outsourcing Market 2015-2019
Alcatel-Lucent
Amdocs
Convergys
Alcatel-Lucent was established in 2006. It is headquartered in Paris, France. It is a telecommunications company. It provides products and innovations in IP and cloud networking. It also offers ultra-broadband fixed and wireless access.
Amdocs was founded in 1988 and is headquartered in Chesterfield, Missouri, US. It is one of the world's leading providers of software and services to its customers in the Communications, Media, and Entertainment industries.
Convergys was incorporated in 1998 and is headquartered in Cincinnati, Ohio, US. The company is a global leader in customer management. It provides customer management business solutions and outsourcing solutions to various end markets such as Finance, Communications, Technology, Retail, Healthcare, Government Agencies, and Others.
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Market Landscape
• The number of mobile subscribers is increasing at a rapid rate worldwide because of the evolution of advanced technologies in the telecommunications industry.
• Across several services involved in the telecom industry, billing is one of the primary services that involves significant effort for telecom operators to generate and manage it effectively.
• To enhance the billing process with the increasing user base, telecom operators are forced to invest huge amounts in billing operations and management, especially for the billing software and human resources teams to manage the process effectively.
• Recently, many telecom operators have invested huge amounts toward licensing for adopting advanced telecom technology such as 3G and LTE in most of the developed and developing nations such as India, China, and others.
• Because of this, many telecom vendors are showing less interest in investing in the adoption of advanced billing software. In order to increase the revenue, scalability, cost reduction, and infrastructure optimizations, telecom firms have started to outsource their billing operations to third parties.s
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Key Buying Criteria Guest Bloggers
• Authenticity • Delivery • Price• Service
Support
Parameter Details
Cost-effectiveness
In a hyper competitive market, billing services should be competitively priced and provide value for money.
Scalability Billing services should have the flexibility to scale up or down infrastructures according to the needs of enterprises.
ScopeBilling services should cover various service offerings by the telecom vendors.
StabilityBusiness stability and strong balance sheets of vendors operating in the country are important from the client's perspective.
• Growth Forecasts?
• Market Analysis?
• Revenue Forecasts?
• Regional and Country level Analysis?
• Competitive Structure?
• Emerging Trends?
• Vendor Landscape?
• Other?
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