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Outline

Global Supply Chain Management: Lecture 3

EMBA IB2

There are six drivers of supply chainperformance.

Logistical Drivers

Facilities Inventory

Transportation

Cross Functional Drivers

Information

Sourcing

Pricing

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Logistical Drivers

Global Supply Chain Management: Lecture 3

EMBA IB3

Facilitiesplaces where inventory is stored,

assembled, or fabricated

production sites and storage sites

Inventory

raw materials, WIP, finished goods within asupply chain

inventory policies Transportation

moving inventory from point to point in asupply chain

combinations of transportation modes and

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Cross Functional Drivers

Global Supply Chain Management: Lecture 3

EMBA IB4

Informationdata and analysis regarding inventory,

transportation, facilities throughout thesupply chain

potentially the biggest driver of supply chainperformance Sourcing functions a firm performs and functions that

are outsourced PricingPrice associated with goods and services

provided by a firm to the supply chain

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 Drivers

Global Supply Chain Management: Lecture 3

EMBA IB5

Competi tive Strategy 

Supply Chain 

Strategy 

Efficiency  Responsiveness 

Faci li ti es Inventory Transpor tati on 

I nformation 

Supply chain structure 

Cross Functional Drivers

Sourcing Pricing  

Logistical Drivers

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Facilities

Global Supply Chain Management: Lecture 3

EMBA IB6

Role in the supply chain Location of facility affect responsiveness and

efficiency. It is the “where” of the supply chain,

manufacturing or storage (warehouses)

Centralization or decentralization of facilitiesdepends on possible trade-off between

responsiveness and efficiency

Role in the competitive strategy

economies of scale (efficiency priority)

larger number of smaller facilities (responsiveness

priority)

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Components of Facilities

Decisions

Global Supply Chain Management: Lecture 3

EMBA IB7

Role Firms must decide whether they will be flexible,

dedicated, or a combination of the two.

Flexible production improve scope but reduces

efficiency. Dedicated facility increase efficiency inthe expense of scope.

Location centralization (efficiency) vs. decentralization

(responsiveness)

other factors to consider (e.g., proximity tocustomers)

Capacity Size of the facility.

Excess or high-utilization

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Facility-Related Metrics

Global Supply Chain Management: Lecture 3

EMBA IB8

1. Capacity: Maximum amount a facility can process2. Utilization: measure of fraction of capacity currently in use. Utilisation

affects both the unit cost of processing and the associated delays.Unit costs decline and delays increas with increasing utilisation.

3. Theoretical flow/cycle time of production: time required to processa unit without any delay

4. Actual average flow/cycle time: average time required to process aunit with anticipated delays. (theoretical time + delays)

5. Flow time efficiency: Theoretical Time ÷ Actual average flow time

6. Product variety: number of products/product lines

7. Volume contribution of top 20 percent SKUs (Stock KeepingUnit) and customers:

8. Processing/setup/down/idle time9. Average production batch size: Larger batch size reduce

production cost increase inventories

10. Production service level: fraction of production orders completed ontime and in full

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Overall Trade-Off - FACILITIES

Global Supply Chain Management: Lecture 3

EMBA IB9

Trade-off between

Cost of the number of the

number, location and typeof facilities (efficiency)

Level of responsivenessto customers

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Inventory: Role in the Supply Chain

Inventory exists because of a mismatch betweensupply and demand

Source of cost and influence on responsiveness

Impact on Material flow time: time elapsed between when material

enters the supply chain to when it exits the supply chain

Throughput: the rate at which sales occurs rate at which sales to end consumers occur 

I = DT (Little’s Law) 

I = inventory; D = throughput; T = flow time

Example

Inventory and throughput are “synonymous” in a supply chain 

10Global Supply Chain Management: Lecture 3

EMBA IB

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Inventory: Role in Competitive

Strategy

If responsiveness is a strategic competitivepriority, a firm can locate larger amounts of 

inventory closer to customers

If cost is more important, inventory can be

reduced to make the firm more efficient

Trade-off 

11Global Supply Chain Management: Lecture 3

EMBA IB

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Components of Inventory

Decisions Cycle inventory

 Average amount of inventory used to satisfy demand betweenshipments

Depends on lot size

Safety inventory inventory held in case demand exceeds expectations

costs of carrying too much inventory versus cost of losingsales

Seasonal inventory inventory built up to counter predictable variability in demand

cost of carrying additional inventory versus cost of flexibleproduction

Overall trade-off: Responsiveness versus efficiency more inventory: greater responsiveness but greater cost

less inventory: lower cost but lower responsiveness12

Global Supply Chain Management: Lecture 3

EMBA IB

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Transportation: Role in the Supply

Chain

Moves the product between stages in the supplychain

Impact on responsiveness and efficiency

Faster transportation allows greater 

responsiveness but lower efficiency

 Also affects inventory and facilities

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Global Supply Chain Management: Lecture 3

EMBA IB

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Components of 

Transportation Decisions

Mode of transportation air, truck, rail, ship, pipeline, electronic

transportation

vary in cost, speed, size of shipment, flexibility

Design of transportation network

route: path along which a product is shipped

network: collection of locations and routes

In-house or outsourceOverall trade-off: Responsiveness versus efficiency

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Global Supply Chain Management: Lecture 3

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Information: Role in

the Supply Chain

The connection between the various stages in thesupply chain – allows coordination between

stages

Crucial to daily operation of each stage in a

supply chain – e.g., production scheduling,inventory levels

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Global Supply Chain Management: Lecture 3

EMBA IB

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Information:

Role in the Competitive Strategy

 Allows supply chain to become more efficient andmore responsive at the same time (reduces the

need for a trade-off)

Information technology

What information is most valuable for reducing

cost and improving responsiveness within supply

chain

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Global Supply Chain Management: Lecture 3

EMBA IB

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Components of Information

Decisions

Push (MRP) versus pull (demand informationtransmitted quickly throughout the supply chain)

Coordination and information sharing

Forecasting and aggregate planning

Enabling technologies

EDI – electronic data interchange

Internet

ERP systems Supply Chain Management software

Overall trade-off: Responsiveness versus

efficiency

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Global Supply Chain Management: Lecture 3

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Information – Related Metrics

Global Supply Chain Management: Lecture 3

EMBA IB21

1. Forecast horizon

2. Frequency of updates

3. Forecast error 

4. Seasonal factors5. Variance from plan

6. Ratio of demand variability to order 

variability: measures the standard deviation of 

incoming demand and supply orders placed. Aratio less than one potentially indicate the

existence of the bullwhip effect 

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Sourcing:

Role in the Competitive Strategy

Sourcing decisions are crucial because theyaffect the level of efficiency and responsiveness

in a supply chain

In-house vs. outsource decisions- improving

efficiency and responsiveness

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Global Supply Chain Management: Lecture 3

EMBA IB

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Components of Sourcing

Decisions

In-house versus outsource decisions

Supplier evaluation and selection

Procurement process

Overall trade-off: Increase the supply chain profits

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Sourcing – Related Metrics

Global Supply Chain Management: Lecture 3

EMBA IB25

1. Days payable outstanding

2.  Average purchase price

3. Range of purchase price

4.  Average purchase quantity

5. Fraction on-time deliveries

6. Supply quality

7. Supply lead time

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Pricing: Role in

the Supply Chain

Pricing determines the amount to chargecustomers in a supply chain

Pricing strategies can be used to match demand

and supply

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Global Supply Chain Management: Lecture 3

EMBA IB

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Pricing – Related Metrics

Global Supply Chain Management: Lecture 3

EMBA IB29

1. Profit margin

2. Days sales outstanding

3. Incremental fixed cost per order 

4. Incremental variable cost per unit

5.  Average sales price

6.  Average order size

7. Range of sale price

8. Range of periodic sales

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