global safety in sustainability - wild apricot...my ambition is for alcatel - lucent to be the...
TRANSCRIPT
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Barry Dambach, Sr Director, Global EHS and Sustainability – Alcatel-Lucent
GLOBAL SAFETY IN SUSTAINABILITY
Growth, Development, Sustainability, Green
MY AMBITION IS FOR ALCATEL-LUCENT TO BE THE RECOGNIZED LEADER IN SUSTAINABILITY AND RESPONSIBLE BUSINESS INNOVATION FOR THE TECHNOLOGY INDUSTRY.
Michel CombesCEO Alcatel-Lucent2013 Sustainability Report
EHS COMMITMENT FROM THE TOP
3
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
INDUSTRY TRENDSA FAST-GROWING INDUSTRY
FIXED BROADBAND CONNECTIONS
2011 2015
532Million
691 Million
MOBILE CONNECTIONS
2011 2015
5.5 Billion7.3 Billion
SMARTPHONE SALES
2011 2015
428Million
1Billion
APPLICATIONS DOWNLOADS
WI-FI PUBLIC SPOTS
2011
18.2Billion
41.7 Billion
2015
2011
1.3 Million5.8 Million
2015
25 Billion
2015
12 Billion
2011
+30% +32% +346%
+129% +134% +100%ENTERPRISE CLOUD SERVICES*
M2MDEVICES
2011 2015
1.1Billion
12 Billion
MOBILE VIDEO CONSUMPTION
2011
429Million
4.2Billion
2015
+990%
+879%
*
Source: Yankee
4
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ICT IMPACTTHE ENABLING EFFECT
Source: IEA, BCG analysis for GeSI SMARTer 2020: The Role of ICT in Driving a Sustainable Future
ICT today: about 2% of global emissions
ICT can enable a 16.5% reduction in global GHG emissions by 2020
ICT:mandatory path
for the developmentof low carbon
economy
1.9% emissions
5
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
2014 SUSTAINABILITYOur priorities and values
Digital inclusionRealize the potential of a connected world by developing and deploying
affordable communication solutions for people everywhere, expanding their social and economic opportunities
Our peopleCreate a diverse and highly skilled
workforce able to meet our customer demands for reliable,
quality service
Eco-sustainabilityLead eco-sustainable innovation
to provide energy efficient, environmentally sustainable networks
and innovative solutions that meet growing bandwidth demands
Fully engage as CITIZENS OF THE COMMUNITIES
where we do business
Do business only with PARTNERS, including suppliers, contractors
who share OUR VALUES
ZERO TOLERANCEfor compliance
violations
Customer satisfaction puts sustainability at the heart of our business
6
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SUSTAINABILITY
OPERATIONAL FRAMEWORK
Profit
Planet
People
TRIPLE BOTTOM LINE
7
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SA 8000
GRI
Grenelle II
OHSAS 18000
EICC Code of Conduct
TL 9000
DJSI
SAFETY PERFORMANCE
8
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ALCATEL-LUCENT - OPERATIONAL MODEL
APAC• Field Operations –Subcontractors
AMERICAS• Field Operations – Employees + Subcontractors
EMEA• Field Operations – Employees + Subcontractors
APAC
AMERICAS
EMEAOPERATIONAL MODEL
9
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EHS POLICY
Drives EHS improvements that
supports the business strategy and realize
the company’s sustainability goals
10
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EHS VALUE CREATION
Contribute to business continuity
Ensure compliance
Integrate EHS considerations into business processes
Provide a safe and healthy workplace to work
Enhance Alcatel-Lucent’s image
Support product and service positioning
Reduce our carbon footprint
Provide subject matter expertise
11
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SUSTAINABILITY
SAFETY(Conserving human
resources)
ENVIRONMENTAL(Conserving
environmental resources)
12
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SAFETY - AMERICAS
Following the rules Not quite....
13
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SAFETY - EMEA
A potential near miss....not quite that obvious
14
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SAFETY - ASIA
Where do we begin?
15
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
• LEADERSHIP COMMITMENT
- Executive Committee involved with Serious Incidents
• ZERO TOLERANCE APPROACH
- Zero tolerance for safety breaches
• TRANSPARENCY
- Communicate Serious Incidents and Lessons Learned
• LEADING VS LAGGING INDICATORS
- Measure leading indicators such as audit findings
• SUPPLIER COMMUNITY
- Set expectations and mentor suppliers to meet safety standards.
GLOBAL SAFETY IN SUSTAINABILITY
TRANSPARENCY AWARENESS SAFE BEHAVIOR SUSTAINABIL IY
16
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
TELECOMMUNICATIONS SAFETY
FIELD OPERATION
CHALLENGES
TRAINING
PROCESSESKNOWLEDGE
Personal Protective Equipment
ZERO TOLERANCE SAFETY PRINCIPLES
18
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
EHS COMMUNICATION PLAN
x
EHS PLAN
EMPLOYEE CAMPAIGN STRATEGY
TRAINING
GLOBAL EHS PROCEDURES
EXECUTIVESTOP 200
SUBCONTRACTOR CAMPAIGN
OTHER MEDIA • Engage• Monthly Articles• REGS Messaging (TV)• Posters
• Supplier workshop• Communicate EHS
Expectations• Make ALU EHS technical
content and training available via external website
• Developing Global version for Employees (Link via Global EHS page)
• Subcontractor EHS Manual exists
• Presentation• All employee web-based
course• Delivering the message
• Align with EHS Procedures and develop training for core EHS topics.
• Delivery – web based• Refresher - Annual
• Web Based short course
19
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SUPPLIER ENGAGEMENT
QUALIFICATION
Qualify
Gap Analysis
Evaluate
Documentation
Questionnaire
Set the standard
MENTORING
Evaluate
Mentor
Share
Educate
Communicate
Assess
MONITORING
Continual Improvement
KPI – Audit finding closure
Conduct Audits
Internal and External Auditors
Strategy (High volume. High Risk, key countries)
Global Portfolio
20
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SUMMARY
LEAD
MENTOR
QUALIFY
VERIFY
KEY BENEFITS• Thought Leader• Game changer
KEY BENEFITS• Knowledge sharing• Harmonize safety practices
KEY BENEFITS• Set the bar• Mitigate risk
KEY BENEFITS• Audit • Continual Improvement
21
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
PEOPLE MATTER….
Monitor
Mindful
Comply
Care
Procedure
Awareness
Process
Knowledge Implement
22
COPYRIGHT © 2014 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
VIDEO
EHS – EBOLA – WHAT IS OUR ROLE?