global markets marketing management mba 2011-13
TRANSCRIPT
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MARKETING MANAGEMENT
Tapping Into
Global Markets
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Chapter Questions
What factors should a company review beforedeciding to go abroad?
How can companies evaluate and select specificforeign markets to enter?
What are the major ways of entering a foreignmarket?
To what extent must the company adapt its productsand marketing program to each foreign country?
How should the company manage and organize itsinternational activities?
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Nokia Nseries Sold Globally
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What is a Global Firm?
A global firm is one that operates in more
than one country and captures R&D,
production, logistical, marketing, and financial
advantages in its costs and reputation that are
not available to purely domestic competitors.
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Major Decisions in
International Marketing
Deciding whether to go
Deciding which markets to enter
Deciding how to enter
Deciding on the
marketing program
Deciding on the
marketing organization
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Four Stages of Internationalization
No regular export activities
Export via independent agents
Establish sales subsidiaries
Establish production
facilities abroad
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Fiat Markets Palio in
Latin American Markets
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Top Global Firms Based
in Developing Markets
America Movil
Cemex
China Mobile
CNOOC
Embraer
Gazprom
Haier
Hisense
Huawei Technologies
Infosys Technologies
Koc Holding
Lenovo Group
MMC Norilsk Nickel
Mahindra & Mahindra
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Regional Free Trade Zones
European Union
NAFTA
MERCOSUL APEC
ASEAN
SAFTA
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Key Developing Markets
Brazil
Russia
India
China
South Africa
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Desired Country
Characteristics for Market Entry
Rank high on market
attractiveness
Rank low in market risk
Possess a competitive
advantage
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Figure 21.2 Five Modes of Entry into Foreign
Markets
Indirect
exporting
Direct
exporting Licensing
Joint
ventures
Direct
investment
Commitment, Risk, Control, Profit Potential
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Direct Exporting Methods
Domestic-based export department
Overseas sales branch or subsidiary
Traveling export sales representatives Foreign-based distributors or agents
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The Reva Electric Car Company
has actively pursued
opportunities in export markets.
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Table 21.2 Global Marketing
Advantages
Economies of scale
Lower marketing costs
Power and scope
Consistency in brand image
Ability to leverage
Uniformity of marketingpractices
Disadvantages
Differences in consumer
needs, wants, usage
patterns
Differences in consumer
response to marketing mix
Differences in brand
development process
Differences in environment
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Red Bull Has 70% of Worldwide Energy Drink
Market
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What Marketing Aspects Might Be Adapted for
International Marketing?
Product features
Labeling
Colors
Materials
Sales promotion
Advertising media
Brand name
Packaging
Advertising execution
Prices
Advertising themes
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Cultural Dimensions
Individualism
vs.
Collectivism
Weak vs. StrongUncertainty
Avoidance
High vs. Low
Power Distance
Masculinevs.
Feminine
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Commandments of
Global Branding
Understand similarities and differences in the global
branding landscape
Do not take shortcuts in brand building
Establish a marketing infrastructure
Embrace integrated marketing communications
Establish brand partnerships
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Commandments of
Global Branding (cont.)
Balance standardization and customization
Balance global and local control
Establish operable guidelines
Implement a global brand-equity measurement
system
Leverage brand elements
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Figure 21.3 International Product and
Communication Strategies
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Levels of Product Adaptation
Production of regional product versions
Production of country versions
Production of city versions Production of retailer versions
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Haagen Dazs Developed a
Dulce de Leche Ice Cream
for Its Argentina Market
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Communications
Communications adaptation Dual adaptation
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Price Choices
Set a uniform price
everywhere
Set a market-based price
in each country
Set a cost-based price in
each country
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What is a Gray Market?
A gray market consists of branded products
diverted from normal or authorized
distributions channels in the country of
product origin or cross international borders;dealers in lower priced countries sell products
in higher priced countries.
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Figure 21.4 Whole-Channel Concept for
International Marketing
Seller
International headquarters
Channels between nations
Channels within nations
Final buyers
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Country of Origin Effects
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Global Organization Strategies
World as Single Market
Multinational
Glocal
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Marketing Debate
Is the world coming closer together?
Take a position:
1. People are becoming more and moresimilar.
or
2. The differences between people of
different cultures far outweigh their
similarities.
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Marketing Discussion
Think of some of your favorite brands.
Do you know where they come from? Where and how they are made or
provided?
Would knowing affect your perceptions
of quality or satisfaction?