global markets marketing management mba 2011-13

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    MARKETING MANAGEMENT

    Tapping Into

    Global Markets

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    Chapter Questions

    What factors should a company review beforedeciding to go abroad?

    How can companies evaluate and select specificforeign markets to enter?

    What are the major ways of entering a foreignmarket?

    To what extent must the company adapt its productsand marketing program to each foreign country?

    How should the company manage and organize itsinternational activities?

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    Nokia Nseries Sold Globally

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    What is a Global Firm?

    A global firm is one that operates in more

    than one country and captures R&D,

    production, logistical, marketing, and financial

    advantages in its costs and reputation that are

    not available to purely domestic competitors.

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    Major Decisions in

    International Marketing

    Deciding whether to go

    Deciding which markets to enter

    Deciding how to enter

    Deciding on the

    marketing program

    Deciding on the

    marketing organization

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    Four Stages of Internationalization

    No regular export activities

    Export via independent agents

    Establish sales subsidiaries

    Establish production

    facilities abroad

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    Fiat Markets Palio in

    Latin American Markets

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    Top Global Firms Based

    in Developing Markets

    America Movil

    Cemex

    China Mobile

    CNOOC

    Embraer

    Gazprom

    Haier

    Hisense

    Huawei Technologies

    Infosys Technologies

    Koc Holding

    Lenovo Group

    MMC Norilsk Nickel

    Mahindra & Mahindra

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    Regional Free Trade Zones

    European Union

    NAFTA

    MERCOSUL APEC

    ASEAN

    SAFTA

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    Key Developing Markets

    Brazil

    Russia

    India

    China

    South Africa

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    Desired Country

    Characteristics for Market Entry

    Rank high on market

    attractiveness

    Rank low in market risk

    Possess a competitive

    advantage

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    Figure 21.2 Five Modes of Entry into Foreign

    Markets

    Indirect

    exporting

    Direct

    exporting Licensing

    Joint

    ventures

    Direct

    investment

    Commitment, Risk, Control, Profit Potential

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    Direct Exporting Methods

    Domestic-based export department

    Overseas sales branch or subsidiary

    Traveling export sales representatives Foreign-based distributors or agents

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    The Reva Electric Car Company

    has actively pursued

    opportunities in export markets.

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    Table 21.2 Global Marketing

    Advantages

    Economies of scale

    Lower marketing costs

    Power and scope

    Consistency in brand image

    Ability to leverage

    Uniformity of marketingpractices

    Disadvantages

    Differences in consumer

    needs, wants, usage

    patterns

    Differences in consumer

    response to marketing mix

    Differences in brand

    development process

    Differences in environment

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    Red Bull Has 70% of Worldwide Energy Drink

    Market

    http://www.redbull.com/
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    What Marketing Aspects Might Be Adapted for

    International Marketing?

    Product features

    Labeling

    Colors

    Materials

    Sales promotion

    Advertising media

    Brand name

    Packaging

    Advertising execution

    Prices

    Advertising themes

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    Cultural Dimensions

    Individualism

    vs.

    Collectivism

    Weak vs. StrongUncertainty

    Avoidance

    High vs. Low

    Power Distance

    Masculinevs.

    Feminine

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    Commandments of

    Global Branding

    Understand similarities and differences in the global

    branding landscape

    Do not take shortcuts in brand building

    Establish a marketing infrastructure

    Embrace integrated marketing communications

    Establish brand partnerships

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    Commandments of

    Global Branding (cont.)

    Balance standardization and customization

    Balance global and local control

    Establish operable guidelines

    Implement a global brand-equity measurement

    system

    Leverage brand elements

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    Figure 21.3 International Product and

    Communication Strategies

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    Levels of Product Adaptation

    Production of regional product versions

    Production of country versions

    Production of city versions Production of retailer versions

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    Haagen Dazs Developed a

    Dulce de Leche Ice Cream

    for Its Argentina Market

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    Communications

    Communications adaptation Dual adaptation

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    Price Choices

    Set a uniform price

    everywhere

    Set a market-based price

    in each country

    Set a cost-based price in

    each country

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    What is a Gray Market?

    A gray market consists of branded products

    diverted from normal or authorized

    distributions channels in the country of

    product origin or cross international borders;dealers in lower priced countries sell products

    in higher priced countries.

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    Figure 21.4 Whole-Channel Concept for

    International Marketing

    Seller

    International headquarters

    Channels between nations

    Channels within nations

    Final buyers

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    Country of Origin Effects

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    Global Organization Strategies

    World as Single Market

    Multinational

    Glocal

    http://www.nivea.com/
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    Marketing Debate

    Is the world coming closer together?

    Take a position:

    1. People are becoming more and moresimilar.

    or

    2. The differences between people of

    different cultures far outweigh their

    similarities.

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    Marketing Discussion

    Think of some of your favorite brands.

    Do you know where they come from? Where and how they are made or

    provided?

    Would knowing affect your perceptions

    of quality or satisfaction?