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Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-1
Global Marketing Strategies
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-2
Globalization
Grant Thornton study: 56% of CEOs at medium-sized companies see globalization as an opportunity
Since 1948 the value of world merchandise exports has risen from $58 billion to $12.5 trillion
Emerging market economies are growing faster than mature markets
China, India, Russia, Mexico, Brazil
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-3
Why “Go Global?”
Offset sales declines in the domestic market
Increase sales and profits
Extend products’ life cycles
Lower manufacturing costs
Lower the cost of products
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-4
Why “Go Global?”
Improve competitive position
Raise quality levels
Become more customer-oriented
Increase chances of success
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-5
Questions to Consider Before Going Global
1. Is there a profitable market in which our company has the potential to be successful over the long run? (see Table 12.1)
2. Do we have and are we willing to commit adequate resources of time, people, and capital to a global campaign?
3. Are domestic pressures forcing our company to consider global opportunities?
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-6
Questions to Consider Before Going Global
4. Do we understand the cultural differences, history, economics, values, opportunities, and risks of conducting business in the country we are considering?
5. Is there a viable exit strategy for our company if conditions change or the new venture does not succeed?
6. Can we afford not to go global?
Nine Strategies for Going Global Creating a Web site
Relying on trade intermediaries
Creating joint ventures
Foreign licensing
International franchising
Counter-trading and bartering
Exporting
Establishing international locations
Importing and outsourcing
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-7
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-8
Strategies For "Going Global"
Creating a Web site
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-9
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Internet Users Worldwide
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Internet Penetration Rate by World Region
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-11
Creating a Web site
Relying on trade intermediaries
Strategies for "Going Global"
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-12
Trade Intermediaries
Export Management Companies (EMCs)
Export Trading Companies (ETCs)
Manufacturer’s Export Agents (MEAs)
Export merchants
Resident buying offices
Foreign distributors
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-13
Joint ventures
Creating a Web site
Relying on trade intermediaries
Strategies for "Going Global"
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-14
Joint Ventures
Domestic joint venture – two or more U.S. companies form an alliance for the purpose of exporting their goods and services abroad
Foreign joint venture – a domestic firm forms an alliance with a company in the target nation Most important ingredient: Choosing the right
partner
Another key to success: Establishing common objectives
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-15
Foreign licensing
International franchising
Creating a Web site
Relying on trade intermediaries
Joint ventures
Strategies for "Going Global"
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-16
Steps to International Franchising Success
1. Identify the country or countries that are best suited to the business concept
2. Generate leads for potential franchisee
3. Select quality candidates
4. Structure the franchise deal
Direct franchising
Area development
Master franchising
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-17
Counter-trading and bartering
Exporting
Creating a Web site
Relying on trade intermediaries
Joint ventures
Foreign licensing
International franchising
Strategies for "Going Global"
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-18
Exporting
Small companies account for 90.7% of all companies involved in exporting, but…
They generate just 21% of U.S. export sales
More than 250,000 U.S. companies now export; twice as many are capable of exporting but are not doing so
Source: NSBA/SBEA Small Business Exporting Survey, 2010.
Small Business Exporting Survey, 2010
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Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-19
Source: Elizabeth Clark, Small and Medium-Sized Exporting Companies: A Statistical Handbook, International Trade Administration, Office of Trade and Industry Information (Washington, DC: 2005), p. 19.
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Number of Countries to Which Small Businesses Export
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-20
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-21
Steps to Successful Exporting
1. Recognize that even the tiniest companies and least experienced entrepreneurs have the potential to export
2. Analyze your product or service
3. Analyze your commitment
4. Research markets and pick your target
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-22
5. Develop a distribution strategy
6. Find your customer U.S. Department of Commerce
International Trade Administration
7. Find financing for export sales SBA, EX-IM Bank, OPIC, and others
8. Ship your goods
9. Collect your money
(Continued)
Steps to Successful Exporting
How a Letter of Credit Works
$
Foreign buyer agrees to buy products;
seller agrees to ship goods if buyer
arranges a letter of credit.
Buyer requests that his bank grant a
letter of credit, which assures exporter
payment if she presents documents
proving goods were actually shipped.
Bank makes out letter of credit to
seller
and sends it to seller’s bank (called the
confirming bank).
Seller ships goods to buyer
according to letter of credit’s
terms and submits shipping
documents to bank issuing
letter of credit.
$ Letter
of Credit
Seller’s Bank Buyer's Bank
Buyer’s bank makes payment
to seller’s (confirming) bank.
Confirming bank then pays
seller amount specified in
letter of credit.
$
Buyer Seller
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-23
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-24
Establishing international locations
Importing and outsourcing
Creating a Web site
Relying on trade intermediaries
Joint ventures
Foreign licensing
International franchising
Counter-trading and bartering
Exporting
Strategies for "Going Global"
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-25
Importing and Outsourcing
Make sure that importing or outsourcing is right for your business
Establish a cost target for your product
Do your research before you leave home
Be sensitive to cultural differences
Do your groundwork
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-26
Importing and Outsourcing
Protect your company’s intellectual property
Select a manufacturer
Provide an exact model of the product you want manufactured
Stay in constant contact with the manufacturer and try to build a long-term relationship
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-27
Barriers to International Trade
Attitude - "My company is too small to export"
Lack of information about how to get started
Lack of export financing
Domestic Barriers:
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-28
Tariffs - Taxes a government imposes on goods and services imported into that country
Quotas - Limits on the amount of a product imported into a country
Embargoes - Total bans on imports of certain products
International Barriers:
Barriers to International Trade
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-29
Dumping - selling large quantities of a product in a foreign country below cost to gain market share
Political barriers - rules, regulations and risks
Business barriers - business practices and laws
Cultural barriers - differing languages, philosophies, traditions, and accepted business practices
Barriers to International Trade
International Barriers:
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-30
International Trade Agreements
World Trade Organization (WTO)
153 member countries that account for more than 97% of all world trade
North American Free Trade Agreement (NAFTA)
Created a single free trade zone with the U.S., Canada, and Mexico
Central America Free Trade Agreement (CAFTA)
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-31
Guidelines for Success in International Markets
Make yourself at home in all three of the world's key markets - North America, Europe, and Asia
Appeal to the similarities within the various regions in which you operate but recognize the differences in their particular cultures
Be willing to commit the necessary resources to make your global efforts successful
Develop new products for the world market
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-32
Guidelines for Success in International Markets
Use the many resources available to research potential markets and to determine the ideal target for your products
Familiarize yourself with foreign customs and languages
Learn to understand your customers from the perspective of their culture, not your own
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-33
"Glocalize" - Make global decisions about products, markets, and management, but allow local employees to make tactical decisions about packaging, advertising, and service
Make positive and preferably visible contributions to the local community
Guidelines for Success in International Markets
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-34
Train employees to think globally, send them on international trips, and equip them with state-of-the-art communication technology
Hire local managers to staff foreign offices and branches
Guidelines for Success in International Markets
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-35
Do whatever seems best wherever it seems best, even if people at home lose jobs or responsibilities
Consider using partners and joint ventures to break into foreign markets you cannot penetrate on your own
Guidelines for Success in International Markets
Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-36
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Copyright ©2012 Pearson Education, Inc. Publishing as Prentice Hall