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Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-1 Global Marketing Strategies

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Page 1: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-1

Global Marketing Strategies

Page 2: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-2

Globalization

Grant Thornton study: 56% of CEOs at medium-sized companies see globalization as an opportunity

Since 1948 the value of world merchandise exports has risen from $58 billion to $12.5 trillion

Emerging market economies are growing faster than mature markets

China, India, Russia, Mexico, Brazil

Page 3: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-3

Why “Go Global?”

Offset sales declines in the domestic market

Increase sales and profits

Extend products’ life cycles

Lower manufacturing costs

Lower the cost of products

Page 4: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-4

Why “Go Global?”

Improve competitive position

Raise quality levels

Become more customer-oriented

Increase chances of success

Page 5: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-5

Questions to Consider Before Going Global

1. Is there a profitable market in which our company has the potential to be successful over the long run? (see Table 12.1)

2. Do we have and are we willing to commit adequate resources of time, people, and capital to a global campaign?

3. Are domestic pressures forcing our company to consider global opportunities?

Page 6: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-6

Questions to Consider Before Going Global

4. Do we understand the cultural differences, history, economics, values, opportunities, and risks of conducting business in the country we are considering?

5. Is there a viable exit strategy for our company if conditions change or the new venture does not succeed?

6. Can we afford not to go global?

Page 7: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Nine Strategies for Going Global Creating a Web site

Relying on trade intermediaries

Creating joint ventures

Foreign licensing

International franchising

Counter-trading and bartering

Exporting

Establishing international locations

Importing and outsourcing

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-7

Page 8: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-8

Strategies For "Going Global"

Creating a Web site

Page 9: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-9

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Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-10

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Page 11: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-11

Creating a Web site

Relying on trade intermediaries

Strategies for "Going Global"

Page 12: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-12

Trade Intermediaries

Export Management Companies (EMCs)

Export Trading Companies (ETCs)

Manufacturer’s Export Agents (MEAs)

Export merchants

Resident buying offices

Foreign distributors

Page 13: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-13

Joint ventures

Creating a Web site

Relying on trade intermediaries

Strategies for "Going Global"

Page 14: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-14

Joint Ventures

Domestic joint venture – two or more U.S. companies form an alliance for the purpose of exporting their goods and services abroad

Foreign joint venture – a domestic firm forms an alliance with a company in the target nation Most important ingredient: Choosing the right

partner

Another key to success: Establishing common objectives

Page 15: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-15

Foreign licensing

International franchising

Creating a Web site

Relying on trade intermediaries

Joint ventures

Strategies for "Going Global"

Page 16: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-16

Steps to International Franchising Success

1. Identify the country or countries that are best suited to the business concept

2. Generate leads for potential franchisee

3. Select quality candidates

4. Structure the franchise deal

Direct franchising

Area development

Master franchising

Page 17: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-17

Counter-trading and bartering

Exporting

Creating a Web site

Relying on trade intermediaries

Joint ventures

Foreign licensing

International franchising

Strategies for "Going Global"

Page 18: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-18

Exporting

Small companies account for 90.7% of all companies involved in exporting, but…

They generate just 21% of U.S. export sales

More than 250,000 U.S. companies now export; twice as many are capable of exporting but are not doing so

Page 19: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Source: NSBA/SBEA Small Business Exporting Survey, 2010.

Small Business Exporting Survey, 2010

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Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-19

Page 20: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Source: Elizabeth Clark, Small and Medium-Sized Exporting Companies: A Statistical Handbook, International Trade Administration, Office of Trade and Industry Information (Washington, DC: 2005), p. 19.

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Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-20

Page 21: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-21

Steps to Successful Exporting

1. Recognize that even the tiniest companies and least experienced entrepreneurs have the potential to export

2. Analyze your product or service

3. Analyze your commitment

4. Research markets and pick your target

Page 22: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-22

5. Develop a distribution strategy

6. Find your customer U.S. Department of Commerce

International Trade Administration

7. Find financing for export sales SBA, EX-IM Bank, OPIC, and others

8. Ship your goods

9. Collect your money

(Continued)

Steps to Successful Exporting

Page 23: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

How a Letter of Credit Works

$

Foreign buyer agrees to buy products;

seller agrees to ship goods if buyer

arranges a letter of credit.

Buyer requests that his bank grant a

letter of credit, which assures exporter

payment if she presents documents

proving goods were actually shipped.

Bank makes out letter of credit to

seller

and sends it to seller’s bank (called the

confirming bank).

Seller ships goods to buyer

according to letter of credit’s

terms and submits shipping

documents to bank issuing

letter of credit.

$ Letter

of Credit

Seller’s Bank Buyer's Bank

Buyer’s bank makes payment

to seller’s (confirming) bank.

Confirming bank then pays

seller amount specified in

letter of credit.

$

Buyer Seller

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-23

Page 24: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-24

Establishing international locations

Importing and outsourcing

Creating a Web site

Relying on trade intermediaries

Joint ventures

Foreign licensing

International franchising

Counter-trading and bartering

Exporting

Strategies for "Going Global"

Page 25: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-25

Importing and Outsourcing

Make sure that importing or outsourcing is right for your business

Establish a cost target for your product

Do your research before you leave home

Be sensitive to cultural differences

Do your groundwork

Page 26: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-26

Importing and Outsourcing

Protect your company’s intellectual property

Select a manufacturer

Provide an exact model of the product you want manufactured

Stay in constant contact with the manufacturer and try to build a long-term relationship

Page 27: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-27

Barriers to International Trade

Attitude - "My company is too small to export"

Lack of information about how to get started

Lack of export financing

Domestic Barriers:

Page 28: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-28

Tariffs - Taxes a government imposes on goods and services imported into that country

Quotas - Limits on the amount of a product imported into a country

Embargoes - Total bans on imports of certain products

International Barriers:

Barriers to International Trade

Page 29: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-29

Dumping - selling large quantities of a product in a foreign country below cost to gain market share

Political barriers - rules, regulations and risks

Business barriers - business practices and laws

Cultural barriers - differing languages, philosophies, traditions, and accepted business practices

Barriers to International Trade

International Barriers:

Page 30: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-30

International Trade Agreements

World Trade Organization (WTO)

153 member countries that account for more than 97% of all world trade

North American Free Trade Agreement (NAFTA)

Created a single free trade zone with the U.S., Canada, and Mexico

Central America Free Trade Agreement (CAFTA)

Page 31: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-31

Guidelines for Success in International Markets

Make yourself at home in all three of the world's key markets - North America, Europe, and Asia

Appeal to the similarities within the various regions in which you operate but recognize the differences in their particular cultures

Be willing to commit the necessary resources to make your global efforts successful

Develop new products for the world market

Page 32: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-32

Guidelines for Success in International Markets

Use the many resources available to research potential markets and to determine the ideal target for your products

Familiarize yourself with foreign customs and languages

Learn to understand your customers from the perspective of their culture, not your own

Page 33: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-33

"Glocalize" - Make global decisions about products, markets, and management, but allow local employees to make tactical decisions about packaging, advertising, and service

Make positive and preferably visible contributions to the local community

Guidelines for Success in International Markets

Page 34: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-34

Train employees to think globally, send them on international trips, and equip them with state-of-the-art communication technology

Hire local managers to staff foreign offices and branches

Guidelines for Success in International Markets

Page 35: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-35

Do whatever seems best wherever it seems best, even if people at home lose jobs or responsibilities

Consider using partners and joint ventures to break into foreign markets you cannot penetrate on your own

Guidelines for Success in International Markets

Page 36: Global Marketing Strategies - Walailak Universitymit.wu.ac.th/mit/images/editor/files/scarborough_10e_PPT_ch12.pdfChapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education,

Chapter 12 Global Marketing Strategies Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall 12-36

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

Copyright ©2012 Pearson Education, Inc. Publishing as Prentice Hall