global marketing objectives 2013
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GLOBAL MARKETING OBJECTIVES 2013
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COMPANY VISION
Julius Meinl Nr 1 Premium HoReCa Coffee Brand
Worldwide2
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FamilyEntrepreneurial,
Personally commited,Sustainable
Tradition, Vienna,History, Precursor
ViennaExpertiseExquisite quality,Coffee expertise,
Customer know-how,Outstanding service
Culture, Cosmopolitan,Open-mindedCultured
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Original
Poetry
Coffeehouse Culture
Core Values
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GLOBAL POSITIONING
“Poetry – Vienna’s Coffee House Culture”
As the ambassador of the Viennese coffee house culture, we are
dedicated to serve our customers pleasurable and poetic timeouts.
Julius Meinl inspires you – and being inspired, you inspire others.
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WHAT DOES JULIUS MEINL POETRY MEAN?
Meinl POETRY is our strategy differentiating us from competitors .
Poetry is intellectual emotion like creating, having conversations, literal thinking, crafting and imaging.
Coffee is physical emotion that gives you fuel, stimulation, inspires you and your brain.
Poetry and coffee are just made for each other like a perfect match for big poets as well as everyday poets of this world.
Meinl coffee delivers inspiration and stimulation to creative people and people who have an appetite for creative and poetic living.
Every cup of Meinl coffee inspires and transforms daily routine of human kind into the poetic moment.
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LONG-TERM STRATEGIES
GLOBAL COMPANY STRATEGIES
Conquer the HoReCa channel and establish a leading position for Julius Meinl.
1. Anchor Julius Meinl as the premium coffee brand via • Visibly owning opinion leading HoReCa outlets in each market.• Expanding through-out HoReCa with the brand appearing
premium, coherent and consistent.• Ensuring that Julius Meinl is recognized as a leading coffee brand
through effective outdoor visibility.
2. Establish Julius Meinl as The poetic-inspirational coffee brand embedded in the Viennese coffee house culture via:
• Communication (Events, ATL & BTL activities) that enables customers and consumers to feel and experience poetic and inspiring moments.
On Retail 1. Where currently active in retail, ensure marketing mix is coherent with
our long-term HoReCa ambition.2. In countries where leading position in HoReCa is achieved, start
building a bridge to establish Julius Meinl in the premium retail segment.
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MARKETING OBJECTIVES 2013
A. Awareness building:
– Achieve BBS visibility (in & outdoor) at min. 7% of Julius Meinl customers in JM countries (+ min. 2%pts growth vs. 2012 in each country)
– Increase Julius Meinl spontaneous awareness amongst HoReCa customers to weighted average of 25% (to be confirmed)
B. Image building :
– Significantly increase image rating of JM in key countries, with significant increase on selected 3 key attributes (overall image, recommend to others, poetic brand - starting point end 2012)
– Establish 1 global event, relevant for all countries
C. Conversion & Loyalty building:
– Generate incremental turnover via product initiatives & promotions
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MARKETING STRATEGIES 2013
A. Awareness building:
1. BBS:
– Focus on outdoor signage (on top of cups) at high traffic places and effectively implement there JM outdoor POS tools.
– This to generate a sentiment that JM is THE leading coffee brand in a town / country
2. Rigorously implement the new harmonized product & POS portfolio
B. Image building :
3. Elaborate a poetry event for global roll-out, with talk of town/country potential and which can be repeated annually.
4. Ensure poetry can be experienced at the tables in HoReCa outlets across each country. (through POS and other materials additional to cups)
5. Guarantee Julius Meinl picture & poetry style guide is being applied to all activities across all countries.
6. Leverage PoetryCafé via one big global idea/program with potential to attract a maximum of the poetic digital community to the site.
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MARKETING STRATEGIES 2013
C. Conversion & Loyalty building:
1. Drive expansion of 1862 with focus on key subsidiaries.
2. Capsules:
1. Step change our HoReCa capsules business with a revisited product, design, machine & distribution concept.
2. Successfully establish the new capsules concept in retail Austria.
3. Exploit the new tea “East meets West” tea concept to build a strong second pillar in addition to our coffee business.
4. Ensure 1-2 innovations are developed to go-to-market stage in Q4/2013. Innovation should have potential to grow HoReCa volume by 5% going. Ensure 1 innovation for Retail.
5. Bring group sustainability mission to life and elaborate 1 sustainability idea with strong in-market potential all over the group.
6. Leverage Poesia to further improve the margin mix across the group.
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JULIUS MEINL GROWTH STEPSIMAGE LOYALTYAWARENESS
CONSISTENT
COHERENT
FOCUSED
PROMISE
RELEVANT
DISCINCTIVE
ADAPTABLE
PRO-ACTIVE
INNOVATIVE
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AWARENESSCONVERSION
& LOYALTYIMAGE
25% spontaneous Horeca awareness
Significant increase of image ratings
GLOBAL MARKETIG OBJECTIVES
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JULIUS MEINL OBJECTIVES & PROGRAMS
IMAGE LOYALTYAWARENESS
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25%spontaneous Horeca awareness (weighted average)
AW
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ES
S
OB
JEC
TIV
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+2% p.p. growth of BBS customers
AW
AR
EN
ES
S
PR
OG
RA
M
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JULIUS MEINL OBJECTIVES & PROGRAMS
IMAGE LOYALTYAWARENESS
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Significant increase of
IMAGE ratings
IMA
GE
O
BJE
CT
IVE
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Global
Poetry
EVENT
IMA
GE
P
RO
GR
AM
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IMA
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AM
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+100.000 ON-LINE FANS
(Facebook, Poetrycafe.com, Poetry Map or alternative)
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New Poetry
PICTURES, Poetry Communication and Style Guides
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RO
GR
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Poetry
TABLE TOOLIM
AG
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PR
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JULIUS MEINL OBJECTIVES & PROGRAMS
IMAGE LOYALTYAWARENESS
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+ 1,5 Mio € turnover
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Growth of
1862 PREMIUM
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CAPSULESre-launch and expansion
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TEAre-launch
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POESIAinternational launch
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INNOVATIONS
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SUSTAINABILITY
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