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Global-Mark P/L Learn and Practice
Management Document G-159
Title: Auditing Skills – Internal Auditing
Type of Document: Program Information Brochure
This document is external
© 2013 Global-Mark Pty Ltd – RTO ID: 40501 Rev17 Page 2 of 5
Document Information and Revision History
Document Number G-159
Original Author(s) Herve Michoux
Current Revision Author(s) Maria Michoux
Revision History
Revision Date Author(s) Notes
1 14/02/2006 Herve Michoux Original Release
2 18/02/2007 Alex McQualter Updated fees
3 11/06/2008 Herve Michoux Updated logos
4 11/06/2009 Alex McQualter Updated fees & fixed fonts
5 04/10/2011 Mark Crawford Updated from G-153A to reflect AQF requirements
6 24/05/2012 Vanessa Mostyn Revised course name, grammar, formatting, reference to enrolment form and course fees
7 31/07/2012 Vanessa Mostyn Updated assessment method, course overview and UoCs
8 04/10/2013 Jodie Jordan New Template
9 05/02/2014 Meilyn Michoux RABQSA to Exemplar Global
10 22/04/2014 Maria Michoux Updated fees
11 20/02/2015 Jackie Pritchard Updated footer to include RTO ID as per ASQA gap analysis
12 29/10/2015 Maria Michoux Update BSB codes
13. 27/09/2016 Shamnika Karki Removed word RABQSA
14. 9/11/2017 Cassandra Burgin Updated course code and names
15 24/09/2019 Shamnika Karki Removed reference to old version of ISO 19011 standard
16 25/11/19 Shamnika Karki Update fees and delivery information
Table of Contents
1 Why do we have this document .......................................................................... 32 Overview ..................................................................................................... 33 Objectives ................................................................................................... 44 Workshop fees .............................................................................................. 45 Assessment method ........................................................................................ 56 Additional support ......................................................................................... 57 Bookings, cancellations and more information ........................................................ 5
© 2013 Global-Mark Pty Ltd – RTO ID: 40501 Rev17 Page 3 of 5
1 WHY DO WE HAVE THIS DOCUMENT This document describes the educational workshop offered by Global-Mark Pty Ltd to clients seeking auditing skills, in order to run internal or supply management audit programs. On successful completion of all formal assessments, participants will receive a Certificate of Attainment and a Statement of Attainment. This document is subject to change without notice. The latest version is on our web site: www.Global-Mark.com.au.
2 OVERVIEW Most modern compliance programs require an internal auditing function or role.
Effective supply management models are enhanced through an auditing program to ensure controls and processes are effective.
The auditing skills course provides the training of internal auditors in the principles and practices of quality management systems.
Auditing skills are not difficult to develop but are generally not found in the traditional skills base of companies.
Participants will conduct a minimum of 3 mock quality audits across a variety of industry and departments.
This course covers the following module:
� Auditing Skills: 2 days (Exemplar Global-AU and NRT BSBAUD402 Participate in a quality audit and BSBRSK501 Manage Risk)
� You need to understand that:
� Audits are very public! You’re on display when you are auditing – what do you want them to say when you leave?
� Audits are important! If the business has a problem, everybody will be studying your audit results, at the most crucial.
� Audits are very visible! Your reports go directly to management – they must, must, must be right!
Program summary card
Issue Program rules/comments
Relevant compliance standard (s)
All standards requiring internal auditing (eg: ISO9001, 14001, AS4801 etc) but specifically this course is designed on the framework of AS4360
Target audience Any organisation
Global-Mark output document
Certificate of Attainment Exemplar Global - AU Statement of Attainment BSBAUD402 Participate in a quality audit
BSBRSK501 Manage Risk
Other Global-Mark output document
Workshop notes, handouts, and exercises
Certificate validity period
NA
Who should attend Systems, Compliance, Risk Managers, or Auditors
How many people per firm should attend
Generally 1 or 2 should be sufficient, however large firms may prefer to run an in-house workshop for their supervisors and managers
What material should I bring to the course
Nil needed
Workshop pre-requisites
The person attending should be familiar with:
� Management systems or,
� ISO9001 or other systems standards.
Other details
Course assessment required?
Yes
Group size limits 12 participants
Course duration 2 days
Delivery Mode face-to-face
© 2013 Global-Mark Pty Ltd – RTO ID: 40501 Rev17 Page 4 of 5
� Audits are very personal! You’re talking to real people about sensitive issues. You can upset people and break up relationships that take years to rebuild, if ever!
� Improved management skill!
You also need to understand the structure and framework of an audit program; from preparation, and resourcing to closing and monitoring performance.
Finally and most importantly you need to understand that audits include a person to person interface: the relationship between the auditor and the auditee is critical to the flow of information and the success of the process. Our course covers people skills and the basic tools needed to understand and control this important aspect of audits.
3 OBJECTIVES On completion of the workshop participants will understand the principles of the International Audit Guidelines ISO19011
� Understand why we audit, the benefits and the uses.
� Be able to apply all of the steps in the audit process from the Standard.
� Understand audit terminology, structures and techniques.
� Be competent to conduct audits – scheduling, interviewing, reporting and developing Corrective Actions.
This Global-Mark workshop can be run in-house. This provides organisations and managers the opportunity to adapt the questions (and to an extent the exercises) to their conditions and needs. Global-Mark cannot provide any specific advice, but will answer questions based on its experience and knowledge of the requirements.
4 WORKSHOP FEES In-house Course
The workshop can be run in-house for a fee of $8,000 GST exempt (4 to 12 attendees), 2-day format. Fees are payable on application which must be received two weeks prior to the course. To run the course we will need:
� A training room (U-shape set up is less formal)
� Whiteboard
� Projector screen
Public Courses
The workshop fees, which are payable in advance of the course, are:
� Single participant: $1,500 GST exempt
� 2 or more participants: 10% discount
Typically the courses are run from 9:00am to 4:00pm, with 15 minute breaks at 10:30am for Morning Tea, and 2:30pm for Afternoon Tea. A 40-minute lunch break has also been planned.
© 2013 Global-Mark Pty Ltd – RTO ID: 40501 Rev17 Page 5 of 5
5 ASSESSMENT METHOD The assessment methods will include, student manual assessment based on written questions and worked examples, assessor and peer observations of role-plays.
The assessment sections are clearly marked in the workbooks and students will be notified during the class.
6 ADDITIONAL SUPPORT Students are encouraged to notify Learning Solutions of any language, literacy and numeracy skills support requirement and disability support requirements during the application process so that any reasonable adjustments can be made.
Our presenters remain available for up to 6 weeks after the course, by email or telephone.
7 BOOKINGS, CANCELLATIONS AND MORE INFORMATION To make a booking please complete a Student Enrolment Form and return it to our office by email.
Our cancellation policy can be found on the student enrolment form.
For more information please contact us on: [email protected].
End of document