global law enforcement agency interportpolice uses enterprise social networking to get trusted...

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Welcome to today’s webinar! There will be silence until we begin today’s presentation. Today’s twitter hashtag is #tibbr Getting the right information into the right hands at the right time.

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Post on 22-May-2015

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InterPortPolice is a global law enforcement association. Its officers at airports and seaports all over the country are out in the field 90% of the day, so InterPortPolice uses the tibbr Mobile app to push critical, location-based information to the right officer at the right time.

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Page 1: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Welcome to today’s webinar! There will be silence until we begin today’s presentation.

Today’s twitter hashtag is #tibbr

Getting the right information into the right

hands at the right time.

Page 2: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Jay Grant

Secretary General and DirectorInterPortPolice

Leandro Perez

Head of Product Marketing, tibbrTIBCO Software Inc.

Page 3: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Millions of subscription users

100+ countries

Experienced implementation team

Customer success program

24 x7 x 365 global support

Company OverviewTIBCO Software

Founded in 1997

$1.1B revenue in 2013

70 offices, 25 countries

4000 customers

200 partners

3500 employees

tibbr

Page 4: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It
Page 5: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

For more than 45 years, promoting inter-agency communication, cooperation

and information sharing among air and seaport police, transportation

and public safety agencies.

Page 6: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

225 jurisdictions throughout 37 countries.

Police, public safety, security, and emergency management

officials along with their private security stakeholders share various

responsibilities for airports, seaports and transit protection, crime

and emergency preparedness.  

Page 7: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Why a collaboration platform?

Page 8: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Intelligence failures around September 11th

attacks forced law enforcement agencies to

rethink their strategies around interagency

communications.

In a time of crisis.

Page 9: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

We needed to improve communication…

we just didn’t know how.

We weren’t familiar with the newest technologies

our entire employee base communicated via

BlackBerry devices.

Page 10: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

How can we distribute information?

Page 11: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

After several attempts, we knew

what we were looking for.

InterPortPolice hosted several portals and platforms

to facilitate inter-agency collaboration, but none

were really successful.

Page 12: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Requirements as a government agency.

Page 13: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

TIBCO is a multi-billion dollar company

Clients include large reputable corporations

TIBCO understands security

Experience working with other government agencies

Page 14: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Use Cases

Page 15: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

The right information at the right time.

Page 16: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

90% of field agents work away from their desks 90% of the time.

The delivery of critical information where and when it is

needed. tibbr geo-location features increase situational

awareness by making use of location associated

information.

Page 17: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Important information always at your fingertips.

Page 18: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Information gets to the right people.

Page 19: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Share information with specific groups or everyone on tibbr.

With tibbr information is secure, private, and

can be restricted by group, role, geography

or any other defined aspect.

Page 20: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It
Page 21: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Crowdsourcing expertise across jurisdictions worldwide.

Page 22: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Our agents can tap into the collective intelligence.

It is crucial that our agents be able to collaborate

within their units, outside their jurisdictions, and

even across continents.

Page 23: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

The power of knowledge retention.

Page 24: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Now we can retain valuable knowledge when our

agents move on to special assignments.

Retain information even after employees move on.

Page 25: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Here are sometips and recommendations.

• Keep subjects simple

• Establish the need to

collect/disseminate information

• Encourage your champions

Page 26: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Take tibbr for a test drive.

Page 27: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Q&A

Page 28: Global Law Enforcement Agency InterPortPolice Uses Enterprise Social Networking to Get Trusted Information to the People Who Need It

Find customer stories, whitepapers, and more at www.tibbr.com

Follow us on Twitter @tibbrOr Like our Facebook page! facebook.com/tibbr.live