global aspects of marketing presentation - unitedworld school of business

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    Global marketing should be motivated by

    individual, organizational and societal goals.

    It is a marketing strategy used mainly by

    multinational companies to sell goods or services

    internationally.

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    ELEMENTS OF GLOBAL MARKETING

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    GLOBAL MARKETING

    Advantages Disadvantages

    Lower marketing cost

    Consistency in Brand Image.

    Power and scope

    Ability to leverage good ideasquickly and efficiently.

    Helps to establish relationships

    outside of the politicalarena.

    Differences in customer needs,

    wants and usage patterns for

    products.

    Differences in consumer response to

    marketing mix elements.

    Differences in legal environment.

    Differences in administrative

    procedures.

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    The process leading to identifying and

    entering international markets.

    The designing of a product in such a way

    that it will meet the needs of users in many

    countries or can be easily adapted to do so.

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    Advantages Disadvantages

    Possibility of accessing

    new technologies.

    Increase in revenue.

    Brand awareness.

    New ideas can be

    generated.

    Cultural and

    language barriers.

    Political barriers.

    Religious beliefs.

    Government

    interference

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    INTERNATIONALIZATION DECISIONS

    Decidingwhether to go

    Decidingwhich markets

    to enter

    Deciding howto enter

    Deciding onthe marketing

    program

    Deciding onthe marketingorganization

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    RE-INTERNATIONALIZATION

    Re-internationalization is a process where the

    firms that have been internationally active for

    some time, but then withdrawn from one

    ,several foreign market.

    Firms paid more attention to domestic market

    or some other countries for a considerable

    time.

    And then re-enter one, some or all its previous

    market.

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    CONT..Firm may restart their internationalization

    activity both from closest or farther market.

    They may be re-internationalization very

    quickly, very slowly or in a moderate pace.

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    PROCESS OF RE-INTERNATIONALIZATION

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    CAUSE OF RE-INTERNATIONALIZATION

    Their re-internationalization may be caused

    by one or more critical incident.

    When a firm takeover by another enterprise

    or merge with some other firm.

    Acquisition of a company by another one

    with international connection.

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    FACTOR INFLUENCING RE-

    INTERNATIONALIZATION

    Network relationship that influence the processof re-internationalization.

    Firms unique resources and capabilities.

    A change in managements global orientation.

    A re-internationalization company may use

    their former knowledge of foreign market.

    Also able to revive some of their previous

    network relationship on these market.

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    STRATEGY TO ENTER INTO INTERNATIONAL

    MARKET

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    Exporting- It is a market entry strategy in

    which a company maintains production

    facilities within its home country and transfers

    products for sale in foreign countries.

    Outsourcing- It means engaging in the

    international division of labor so as to obtain

    the cheapest sources of labor and supplies,

    regardless of country.

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    Licensing- A company in one country makescertain resources available to companies in

    other countries to participate in the production

    and sale of its products abroad.

    Franchising- It is a form of licensing in which

    a company provides its foreign franchisees

    with a complete package of materials and

    services.

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    Joint venture- A company shares costs and

    risks with another firm in a foreign country to

    build a facility, develop new products, or setup a sales and distribution network.

    Partnership- It is often the fastest, cheapestand least risky way to get into the global game.

    CHALLENGES OF INTERNATIONAL

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    CHALLENGES OF INTERNATIONAL

    MARKETING

    Legal-Political Environment-

    o Political risko Tariffs, quotas and taxes

    o Laws, regulation

    Economic Environment-

    o Resource and Product markets

    o Exchange rates

    o Infrastructure

    Socio cultural Environment-o Language

    o Religion

    o Social values, beliefs

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    CHANNELMANAGEMENT IN

    INTERNATIONALMARKETING

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    CHANNELSTRUCTURE

    Channel configurations for the same product will vary within

    industries, even within the same firm, because national markets quiteoften have unique features.

    Channel structures are designed to manage multidirectionalconnections for:

    Physical movement of goods and services.Transactional title flows.

    Information communications flows.

    The essential linkage that connects producersand consumers.

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    CHANNEL CONFIGURATION

    Consumer

    Products

    Services

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    Consumer

    Products

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    CHANNEL DESIGN

    EXTERNAL INTERNAL

    Customercharacteristics

    Culture

    competition

    Company objectivesCharacter

    Capital

    Cost

    Coverage

    Control

    Continuity

    communication

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    SELECTION OF INTERMEDIARIES

    Types of intermediaries

    Agents

    Distributors

    Sources of finding intermediaries

    Govt. agencies

    Private sources

    Screening intermediaries

    Performance

    professionalism

    The distributor agreement

    CHANNEL MANAGEMENT

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    CHANNEL MANAGEMENT

    Factors in channel management

    Cultural Difference

    Instability in exchange rate

    Laws and regulations

    Termination of channel relationship

    E COMMERCE

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    E-COMMERCE

    E-commerce is the ability to offer goods and services overthe Web

    M-Commerce is the exchange of goods and services viamobile devices

    Preparations for serving customers through e-commerce: Provide 24-hour order taking and customer service

    Regulatory and customs-handling expertise

    In-depth understanding of environments and customers

    The marketer has to be sensitive to the governmental rolein e-commerce

    Privacy issues have grown exponentially as a result of e-business

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    CROSS CULTURE NEGOTIATION

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    CROSS CULTURE NEGOTIATION

    Intercultural selling through negotiation is one

    of the biggest challenge in global marketing

    Learning and knowledge transfer across

    borders can increase international

    competitiveness

    Build awareness about how cultural

    differences impact

    Motivate salespeople and managers to

    rethink their behavior and attitude towards

    customers.

    IMPLEMENTATION OF GLOBAL ACCOUNTING

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    IMPLEMENTATION OF GLOBAL ACCOUNTING

    MANAGEMENT(GAM)

    Global accounting management defined as a relationship

    oriented marketing management approach focusing on dealing

    with the needs of an important global customer business-to

    business market. Identifying the selling firms global accounts;

    Analyzing the global accounts;

    Selecting suitable strategies for the global accounts;

    Developing operational level capabilities to build , grow andmaintain profitable and long lasting relationships with global

    accounts.

    ORGANIZATION OF GLOBAL MARKETING ACTIVITIES

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    ORGANIZATION OF GLOBAL MARKETING ACTIVITIES

    A global marketing organization is structured isan important determinant of its ability to exploit

    effectively and efficiently the opportunities

    available to it.

    Determines the capacity for responding to

    problem and challenges.

    Companies operating internationally must decide

    whether the organization should be structured

    along functions, products, geographical areas or

    combinations of the three(matrix)

    LOCALIZING GLOBAL MARKETING

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    LOCALIZING GLOBAL MARKETING

    Management processes- Enhance the global transfer of

    communications

    - Interchange personnel to gainexperience abroad

    Headquarters should coordinate and leverage

    resources Permit local managers to develop their own

    programs within defined parameters

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    Organization structures

    The shift to global account management

    Corporate culture

    The world is not one single market

    Plan and execute programs on a worldwide basis

    A global Identity favors no specific country

    CAMPUS OVERVIEW

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    CAMPUS OVERVIEW

    907/A Uvarshad,

    Gandhinagar

    Highway, Ahmedabad

    382422.

    Ahmedabad Kolkata

    Infinity Benchmark, 10th

    Floor, Plot G1,

    Block EP & GP,

    Sector V, Salt-Lake,

    Kolkata 700091.

    Mumbai

    Goldline Business Centre

    Linkway Estate,

    Next to Chincholi Fire

    Brigade, Malad (West),

    Mumbai 400 064.

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    Thank You