global agenda council on institutional governance systems
TRANSCRIPT
Global Agenda Council on Institutional Governance Systems
Effective Leadership in International Organizations
April 2015
© World Economic Forum2014 - All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system.
The views expressed are those of certain participants in the discussion and do not necessarily reflect the views of all participants or of the World Economic Forum.
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3Evaluation of Organizational Structures that Enable Effective Leadership
Contents
5 Executive Summary
6 1. The Effective Leadership Project
6 a. Global Governance in the 21st Century
6 b. Why Focus on Leadership?
7 c. Constrained Leadership
7 d. How Are “Effective Leadership Structures” Measured?
8 e. Methods for Assessing Organizations
8 f. Who Is Responsible for Delivering Effective Leadership Structures?
8 g. The Objectives of the Study
10 2. Emerging Good Practices
11 a. Selecting and Re-Electing Leadership on Merit
11 b. Managing Performance
11 c. Setting and Evaluating Ethical Standards
12 d. Developing and Retaining Talent
12 e. Setting Strategic Priorities
13 f. Engaging with a Wide Range of Stakeholders
13 g. Evaluating Independently and Effectively
14 3. Appendix: Leadership Practices
14 a. African Development Bank Group
19 b. Asian Development Bank
24 c. European Bank for Reconstruction and Development
28 d. Inter-American Development Bank
32 e. International Monetary Fund
38 f. International Organization for Migration
42 g. United Nations Development Programme
45 h. United Nations High Commissioner for Refugees
50 i. World Bank Group
58 j. World Health Organization
60 k. World Trade Organization
66 References
4 Effective Leadership in International Organizations
Project Team
Ngaire Woods, Project Leader; Dean, Blavatnik School of Government, University of Oxford, United Kingdom, [email protected] Shubhra Saxena Kabra, Council Manager, Global Agenda Councils, World Economic Forum, [email protected] Hall, Fellow in Global Governance, Hertie School of Governance, Germany, [email protected] Taranova, Researcher, Blavatnik School of Government, University of Oxford, United Kingdom, [email protected] Kellerman, Researcher, Department of Politics and International Relations, University of Oxford, United Kingdom, [email protected] Hugo Batten, Associate, McKinsey & Company, Australia, [email protected]
Members of the Global Agenda Council on Institutional Governance Systems
Ernesto Zedillo Ponce de Leon, Chair; Director, Yale Center for the Study of Globalization, Yale University, USARobert C. Orr, Vice-Chair; Assistant Secretary-General for Strategic Planning, United Nations, New YorkCyrus Ardalan, Vice-Chairman and Head, UK and EU Public Policy and Government Relations, Barclays, United KingdomAnn M. Florini, Professor, School of Social Sciences, Singapore Management University, SingaporeDavid Kennedy, Director, Institute for Global Law and Policy, Harvard Law School, USAPascal Lamy, Chair (2012-2013); Honorary President, Notre Europe - Jacques Delors Institute, FranceJeffrey D. Lewis, Director, Economic Policy, Debt and Trade Department, Poverty Reduction and Economic Management Network, World Bank, Washington DCLin Jianhai, Secretary, International Monetary Fund, Washington DCEmmanuel E. Mbi, First Vice-President and Chief Operating Officer, African Development Bank, TunisiaRiyad Abdulrahman Al Mubarak, Chairman, Abu Dhabi Accountability Authority, United Arab EmiratesArunma Oteh, Director-General, Securities and Exchange Commission, NigeriaKatharina Pistor, Michael I. Sovern Professor of Law, Columbia Law School, USAQu Bo, Associate Professor and Deputy Director, China Foreign Affairs University, People’s Republic of ChinaGabriela I. Ramos Patiño, Chief-of-Staff and OECD G20 Sherpa, Organisation for Economic Co-operation and Development (OECD), ParisNasser Saidi, President, Saidi & Associates, United Arab EmiratesJan Sturesson, Global Leader, Government and Public Services and Partner, PwC, SwedenNgaire Woods, Vice-Chair (2012-2013); Dean, Blavatnik School of Government, University of Oxford, United Kingdom
Xue Lan, Dean, School of Public Policy and Management, Tsinghua University, People’s Republic of ChinaYu Keping, Director and Professor, China Center for Global Governance and Development, People’s Republic of ChinaZhang Haibin, Professor, School of International Studies, Peking University, People’s Republic of China
Acknowledgements
The authors are particularly grateful to the World Economic Forum for providing inspiration and supporting this project, and the academic advisers, current and former officials who have helped along the way. Conversations with several leaders, who provided insights into the challenges faced by leaders of international organizations, were particularly inspiring, including those with Pascal Lamy, Gus Speth, Takehiko Nakao, Helen Clark, Suma Chakrabati and Donald Kaberuka.
Sincere thanks go to the many officials from the following organizations who answered questions: African Development Bank (AfDB), Asian Development Bank (ADB), European Bank for Reconstruction and Development (EBRD), Inter-American Development Bank (IDB), International Monetary Fund (IMF), International Organization for Migration (IOM), Organization for Economic Co-operation and Development (OECD), Multilateral Organisation Performance Assessment Network (MOPAN), United Nations Development Programme (UNDP), United Nations High Commissioner for Refugees (UNHCR), World Bank, World Health Organization (WHO) and World Trade Organization (WTO). The authors would like to thank the following current and former officials from these organizations: Bjorn Gillsater, Brian Gleeson, Kazu Sakai, Margret Thalwitz, Inge Kaul and Max Watson.
A number of academic experts generously offered their insights and feedback, which made this study possible: Michael Barnett (George Washington University), Sam Daws (University of Oxford), Carolyn Deere Birkbeck (University of Oxford), Michael Doyle (Columbia University), Tana Johnson (Duke University), Jérôme Elie (Graduate Institute), Martha Finnemore (George Washington University), Guy Goodwin-Gill (University of Oxford), Jane McAdam (University of New South Wales), Craig Murphy (University of Massachusetts, Boston), Catherine Weavers (University of Texas, Austin), and James Vreeland (Georgetown University).
Finally, the authors thank the Blavatnik School of Government, University of Oxford, United Kingdom, and the Hertie School of Governance, Germany, for providing research support for this report.
5Evaluation of Organizational Structures that Enable Effective Leadership
Executive Summary
Good leadership in international organizations is necessary, but not sufficient, for their success. Structures supporting leadership vary enormously across global agencies. This report highlights some of the best practices across 11 organizations that facilitate good leadership. It also underscores that international institutions could learn from each other’s practices across seven domains: (1) selecting and re-electing leadership on merit, (2) managing performance, (3) setting and evaluating ethical standards, (4) developing and retaining talent, (5) setting strategic priorities, (6) engaging with a wide range of stakeholders, and (7) evaluating independently and effectively.
6 Effective Leadership in International Organizations
1. The Effective Leadership Project
a. Global Governance in the 21st Century
Over the last two decades, the world has suffered from a global governance deficit. This deficit comprises a lack of the following:
– Adequate mechanisms to deal with issues of international peace and security
– Satisfactory mechanisms to anticipate and counter global economic shocks
– Effective instruments to ensure important global public goods, not least in critical areas such as climate change and public health
In the early 2000s, it was expected that the international community would embark on a comprehensive effort to overhaul the multilateral system, with renewed rules and institutions to address the challenges posed by evolving geopolitical and economic circumstances. These ambitions included reform of World Bank and IMF governance; creation of a new world environmental institution; and ongoing attempts at United Nations (UN) Security Council reform. Recent history suggests, however, that such a comprehensive overhaul will not take place anytime soon.
Almost every effort to significantly transform the mechanisms for international cooperation and coordination has failed. The floundering of the 2005 UN World Summit, the collapse of the World Trade Organization’s (WTO) Doha Round, the disappointing progress on climate change, and the non-fulfilment of early and indispensable G20 commitments all suggest that governments are not ready, or not willing, to close the growing governance gap, at least within the next few years.
In other words, no transformative overhaul of international institutions should be expected in the foreseeable future. In no way should the pertinent players give up on existing institutions; rather, the only realistic alternative seems to be incremental reform.1 Scarce political capital should be applied to improving the performance of multilateral institutions, as radical transformations of the existing overall framework cannot be counted on. Based on this notion, this project addresses one aspect where incremental reform seems not only necessary, but feasible: in the leadership of international organizations (IOs).
b. Why Focus on Leadership?
Effective leadership in international agencies is crucial: the world relies on these organizations to ease cooperation – whether in ensuring pandemics are constrained, mail is delivered to foreign countries, or citizens can fly safely to other countries.
To be effective, agencies need leaders who can identify and deliver on organizational goals without the constraint of undue influence, by individual members or other stakeholders. Yet, some IOs have not even defined the leader’s role, let alone recruited or managed that person on the basis of particular knowledge, competence and experience required to effectively lead the organization. In addition, democratic election processes and strong accountability mechanisms are necessary to ensure that the interests of executive management are aligned with the organization.
While good leadership is not enough for successful international cooperation, it is necessary for effective governance. However, leadership performance in organizations is often buried behind arguments about which country should get “the top job”. The presumption is that, once appointed, leaders have their hands tied by member states, and will predominantly serve their patrons’ interests. Indeed, leaders’ performance is seldom rigorously tested or measured. Moreover, little attention has been paid to the institutional features needed to promote effective and accountable governance.
This project of the Global Agenda Council on Institutional Governance Systems has taken up the challenge. First, the project has identified ways in which leadership makes a positive difference in the performance of international agencies. Second, the research team has investigated a sample of IOs, drawing out best (and other) practices that either illustrate or indicate a lack of high-performing leadership.
The report’s seven sections cover the positive practices emerging in IOs that support good leadership. This introduction sets out the conception of leadership, as well as the study’s rationale, method and strategy.
7Evaluation of Organizational Structures that Enable Effective Leadership
c. Constrained Leadership
Leaders influence their agencies’ operational and strategic direction. They work with member states to identify priorities and set strategy, and translate this into operational goals, which in turn are monitored and evaluated as progress is made towards them. Leaders direct a bureaucracy and see that it has sufficient staffing, expertise and financing to carry out mandated tasks. They also must consult and work with other stakeholders. While their room for manoeuvring is limited (see Figure), their actions and behaviour are vital to their organizations’ success. Finally, organizations that depend on ad-hoc funding also constrain their leaders.
In addition, the Council and team sought to capture innovations in leadership across the organizational cases.
Not all of the important elements could be measured. In fact, it was difficult to find a metric to measure the degree to which leadership structures permit resistance against “capture” by a powerful state, private companies or vested interests; and this despite that many instances exist of undue influences undermining an organization’s performance (an organization’s leadership can play a key role in ensuring this does not happen, or at least that it is brought to the public’s attention). Some of this dimension of leadership is covered in the report’s reflections on ethical standards, setting strategic priorities (e.g. the proportion of core vs earmarked funds) and procedures for electing an administrator, director-general (DG) or managing director (MD). Future research could investigate other measures of organizational independence and impartiality, such as whether heads of organizations should chair council or governing body meetings, and how effectively they can shape decision-making in these meetings to guard against special interests. Studies could also examine if an organization’s leader is able to publish reports, policy positions or advice in the organization’s name, without prior approval of member states.2
Another important element of leadership is the “speed of renewal” and the capacity to adapt to changing external environments. This was very difficult to measure or compare across the 11 different organizations, given the variety of environments and issue areas. In the future, studies could look at the extent to which IO heads can (and do) initiate projects, pilots or discussions to address emerging issues, and the leeway they have to shape these. Finally, the authors believe leaders play an essential role in ensuring their organizations collaborate with others to deliver cooperation and other public goods. Future research, it is hoped, will identify ways to track governance in this area.
The report reflects on practices from a pilot group of international organizations. In some cases, good practice seems relatively straightforward. For example, for the selection of an organization’s head: do clear and publicly available terms of reference (TOR) exist for both the position and a high-quality, exhaustive search process? As for ethical leadership, are leaders required to sign and adhere to the organization’s ethical codes, and publicly declare any conflicts of interest and their financial assets? In some cases, good practices may vary enormously – for instance, in how leaders attract and retain a diverse staff.This study benchmarks current practices and does not rank organizations against each other, as significant differences in the structure, size, nature and scope of IOs make ranking problematic. However, some common principles and structures could strengthen leadership possibilities in all organizations.
Political
Leader
Governments members of IOs
Bureau
cratic
IOs s
enior
manag
emen
t
Social and
economicforces
External
stakeholders
High performance in a leadership role has a major impact on an organization’s ability to deliver on tasks requested by its member states. An IO with weak operational planning, high staff turnover and vulnerability to special interests is unlikely to perform effectively. Not only do leadership governance and effectiveness need more attention in international organizations; a striking need also exists for more practice-focused comparisons across organizations so they can learn from each other.
An important caveat should be emphasized: improving leadership in IOs is just one part of improving their overall performance. Leaders are heavily constrained, relying on financing from the member states that select them. Some IO boards “monitor” their leadership and organizations’ architectures very closely, meeting weekly to discuss and provide regular input to operational business, while others may only convene several times a year. The enormous differences in the broader governance structures of IOs, which greatly influence their operations, are noted in this report.
d. How Are “Effective Leadership Structures” Measured?
Through extensive deliberations, the Council and project team have identified seven indicators of effective leadership structures:
1. Selecting and re-electing leadership on merit2. Managing performance 3. Setting and evaluating ethical standards4. Developing and retaining talent5. Setting strategic priorities6. Engaging with a wide range of stakeholders7. Evaluating independently and effectively
Figure: Types of Forces that Constrain Leadership
8 Effective Leadership in International Organizations
e. Methods for Assessing Organizations
The Council identified seven indicators contributing to effective leadership. The research team then determined questions for assessing IOs on each of the indicators and for using as the basis for studies of leadership practices in 11 organizations (see appendix): African Development Bank (AfDB), Asian Development Bank (ADB), European Bank for Reconstruction and Development (EBRD), Inter-American Development Bank (IDB), International Monetary Fund (IMF), International Organization for Migration (IOM), United Nations Development Programme (UNDP), United Nations High Commissioner for Refugees (UNHCR), World Bank, World Health Organization (WHO) and World Trade Organization (WTO). These organizations were selected because they cover a broad range of issue areas (from health to migration and development), vary in size, and include regional and international bodies. However, the selection was not intended to be representative of all intergovernmental organizations, but rather to provide a basis for the pilot study of best practice in governance. Inclusion of other organizations in future studies is encouraged.
A research team initially conducted a desk-based study, looking for publicly available evidence of each indicator. Follow-up interviews with former and current senior officials of the organization, as well as key stakeholders and academic experts, were conducted. Their inputs were used to identify additional documentation of formal processes, and to identify relevant informal practices. Although the report is focused on the presence of formal processes (documented officially, wherever possible, when sufficient evidence is available), the differences between formal and informal processes have also been captured. The evidence included in the appendix is separated into two columns: “published rules”, based on official organizational documents; and “other factors”, which draw on a range of sources – including interviews with experts on the organization and staff – to gain more subjective insights into informal practice. Where possible, “decoupling” (when formal rules are in place but are not to be implemented in practice) is noted. While attempts were made to gather the most recent information for each organization, the study may not capture all organizational practices, as many of the organizations were undergoing significant reforms. A summary of good, formal leadership practices is shown in the Table.
The data for each question across the 11 organizations was analysed to identify variations in practice. The objective was not to derive an “ideal” best practice, although management and public administration studies were also consulted. The report is limited to practices in IOs from which other organizations could learn. Readers and organizations are invited to contribute input3 from practices and examples not discussed in this report.
f. Who Is Responsible for Delivering Effective Leadership Structures?
An organization’s membership (represented on its board) and its senior management are collectively responsible for ensuring effective processes are in place. The membership or the board have responsibility for some criteria (election and re-election procedures for heads); other indicators fall under the scope of senior leadership (ethical codes, conflicts of interest), and some are shared (setting strategic priorities). In some organizations, a “grey zone” may exist, where it is not always clear who is responsible – the leader, senior management team, membership or board. By identifying these priority areas, organizations should be able to focus attention and clarify who will take the lead.
g. The Objectives of the Study
This study aims to inspire greater attention to leadership in international organizations, instigate learning across them and draw attention to good practice. Many organizations in this study are already engaged in reforming their governance mechanisms, strategic frameworks or other organizational processes. This study highlights leadership structures as one element that should be taken into account.It is planned to share results with relevant forums, bringing together boards and committees in the UN system, and across international financial institutions and development banks. Apparently, a number of these organizations are already sharing practices. It is hoped that the study will foster a more systematic comparison and identification of good practice, thus enabling more direct learning.
9Evaluation of Organizational Structures that Enable Effective Leadership
Table: Good Leadership Practices among the 11 Selected Organizations
Indicators Examples of Formal Practice
�Selecting and re-electing leadership on merit
1. Organizations should search for candidates with specific, relevant competencies, and test these against clearly defined criteria through an inclusive, exhaustive process.
Criteria/TOR for leadership are published online
Selection process updates are available online
Passport blind selection of candidates is done
Other candidates are always considered in re-elections
Performance is given formal consideration in re-elections
�Managing performance
2. Organizations should have clear expectations of performance, which are transparent and consistent with their goals, and facilitate leadership accountability.
Leaders are expected to set performance expectations in inaugural speech
Boards conduct regular individual performance appraisals
�Setting and evaluating ethical standards
3. Leadership should comply with clearly defined ethical standards.
Leaders are obliged to disclose financial assets and conflicts of interest
Leaders are obliged to adhere to a published code of ethics
Compliance with the code of ethics is enforced
�Developing and retaining talent
4. Leadership should attract, retain and develop talent throughout the organization.
Leaders carry out regular global staff surveys
Leaders ensure survey results are monitored and utilized
Leaders are obliged to participate in formal training programmes for their own professional development
�Setting strategic priorities
5. Leadership should have the authority and mechanisms to shift strategic priorities due to changing circumstances.
Strategic documents include measurable objectives
�Engaging with a wide range of stakeholders
6. Organizations should have structures that encourage management to engage with a wide range of stakeholders.
Meetings between stakeholder organizations and a diverse range of civil society actors occur on a regular, established basis
�Evaluating independently and effectively
7. Organizations should have structures that encourage management to engage with internal and external evaluations.
Evaluation office reports directly to the board
Management must respond to evaluations
Source: Authors
10 Effective Leadership in International Organizations
2. Emerging Good Practices
a. Selecting and Re-Electing Leadership on Merit
Many international organizations have no selection process that clearly searches for and tests candidates on relevant (and much-needed) leadership competencies in their domain. Often, leaders are selected in a political bargaining process. However, some changes are under way.
The review of leadership selection revealed four important practices, each of which is being used in at least one international agency: (1) the leadership role is clearly defined, (2) the competencies and experience needed to take up the role are clearly stated, (3) the role and competencies are openly advertised, and (4) the selection process is transparent and clear.
WHO, for example, set out a code of conduct in 2011 to ensure ethical and transparent nomination and election of leadership. It specifically notes that every candidate is expected to provide supporting evidence to match each of the published criteria for the Director General position. The executive board shortlists those candidates matching the criteria.4
In its selection process, the WTO actively seeks to reflect its membership’s diversity. An official WTO document (WT/L/509, published in 2002 and available online) invites nominations from across all regions and stipulates that, in the case of equally meritorious candidates for DG appointments, the diversity of WTO membership shall be taken into account.5 The document also gives the clear time frame for the process to start nine months before, and be completed 3 months prior to, the end of the incumbent’s term. The recent election of the WTO DG was a role model of transparency: all stages were well documented and exposed through a special page on the WTO website.
Although selecting its president remains non-exhaustive and without a clear formal process, the EBRD is introducing greater rigour at the vice-president (VP) level. For example, EBRD conducted an exhaustive review from over 850 applicants for the position of VP of banking operations (a post traditionally held by an American). The search was passport-blind, and included psychometric testing and multiple interviews.6
The IMF has been opening up its processes. In 2011, it published its first comprehensive terms of appointment for its Managing Director.7 In addition to its Articles of Agreement and By-Laws, which contain a standardized job description for executive directors, the IMF published complete terms of reference in the same year for the ethics advisor,8 ombudsperson9 and director of the Independent Evaluation Office.10 The IMF already instituted a rigorous process of candidate profiling in 2007, making available full job descriptions, and the desired qualities and experience of candidates. The executive board set out a timetable and invited nominations from executive directors for the post of MD, interviewing those that did apply.11 However, the IMF’s good formal practice is undermined by the informal convention that the organization’s European members, in consultation with the other members, ultimately select a European as MD.
In the WTO, all decisions, including selection of the DG, are made by consensus of all members. If a consensus cannot be reached in the appointed time, a provision allows for a vote by the General Council.12 In the 2012 DG selection process, WTO members officially nominated nine candidates, each of whom presented their vision for the WTO at a council meeting in January 2013. In the final two months of the process, the council chair consulted with members to build a consensus. The selection process concluded with a council meeting in May, where the decision to appoint the new DG was taken. Practices for re-election or reappointment are not particularly strong across organizations. Performance can be difficult to assess, as few international organizations have objectives for their leadership on this measure. WHO stands out in this regard. During the re-election of its DG in May 2012, the incumbent wrote a self-assessment that evaluated her first-term performance on the priorities she had set out; this was captured in a document and taken into account through the re-nomination process. The AfDB now considers a range of candidates alongside the incumbent for re-election, as does the EBRD, where Sir Suma Chakrabarti was selected over the incumbent president in 2012.The more exhaustive, inclusive and meritocratic the process, the better the chance of not only the best candidate being chosen or reappointed, but also of full membership being engaged to hold that candidate accountable for performance.
11Evaluation of Organizational Structures that Enable Effective Leadership
b. Managing Performance
Governments expect that heads of international organizations, once appointed, will deliver on their mandated goals. However, individual states often have divergent views on organizational priorities and the role of leaders, and some states have greater influence over leadership selection and subsequent decision-making. It is thus critical that the membership and the leader agree together on performance expectations, particularly at the start of a new tenure. Furthermore, the leader’s responsibilities with respect to vision, goals and implementation need to be carefully differentiated from those of the board. Otherwise, lines of accountability and responsibility are blurred, and the board can no longer evaluate the leader’s performance without evaluating its own.13 Setting performance expectations can help prevent organizational capture (when the leader becomes the instrument of a few states) and enable performance management.
Despite the proliferation of results-based management, no organization in this study had an openly published formal procedure for setting performance expectations for the leader. However, all leaders were expected to report regularly to member states on overall organizational performance at board, council and other equivalent meetings.14
In some international organizations, incoming presidents or directors are expected to deliver a statement to the board or general council, setting out a vision and objectives for the organization during their tenure. Such a procedure, for example, took place at the WTO in 2009.15 In recent years, the president-elect of the AfDB also delivered a working plan at the swearing-in ceremony.16
If performance objectives are set, boards can conduct regular performance appraisals to give feedback on a leader’s successes and failures. Regular management of leaders’ performance is standard across the private and public sectors. A formal, annual process to evaluate chief executive officer performance exists in 80% of US non-profit boards and 96% of Standard and Poor’s 500 companies.17 However, very few international organizations have institutionalized annual performance appraisals of their leaders. One study found that none of the major international financial institutions conducted individual performance appraisals in 2008.18
More recently, some organizations have sought to address this deficit. Since 2009, the MD of the IMF has been evaluated annually by the board, based on agreed performance objectives. As part of the feedback, the MD also assesses the executive board’s performance. The framework is tailored by job position and based on the IMF’s annual performance review template. Annual salary adjustments for IMF management are linked to the consumer price index, and allow for performance-based merit increases.
In 2008, Ban Ki-moon, UN Secretary-General, established Senior Managers’ Compacts for many senior UN officials. These compacts outline the roles of UN department heads, although they do not cover UNHCR or UNDP. Heads must report if they are spending their budgets according to programme objectives.19 In addition, they are reviewed on how well they promote gender diversity and follow geographic distribution requirements. The UN Secretariat’s Management Performance Board uses the compacts to assess senior UN leaders annually.20
c. Setting and Evaluating Ethical Standards
In recent years, a number of heads of major international organizations have resigned because of questions about their ethical conduct. 21 Three sets of practices are associated with upholding ethical standards: (1) an ethics code; (2) a clear authority in charge of monitoring and enforcing it, and dealing with non-compliance; and (3) formal declarations of any conflicts of interest and financial assets of senior leaders.
Every international organization examined in this study obliges all staff and heads to adhere to a code of ethics. However, not all codes are public, and not all are formally enforced. The EBRD has a defined formal code of conduct (updated in 2012), which is overseen by a chief compliance officer who reports directly to the president. The World Bank Group has its Office of Ethics and Business Conduct, an ethics helpline, a code of conduct for staff (2003) and the Code of Conduct for Board Officials, which focuses on disclosure policies.22 With women’s accession at the Group, the documents have recently been refined to include sexual harassment. Meanwhile, the WTO’s code of core values is only circulated internally. All UN staff are obliged to follow its code of conduct, and many UN agencies, such as UNHCR, have set their own codes of conduct.23
Some organizations require disclosures of conflicts of interest and financial assets. Declarations are filed annually at the AfDB, which also has an organization-wide whistle-blowing policy (2007), anti-corruption and fraud framework (2006) and an office to investigate disclosures. This was a product of a joint anti-corruption task force (2006) of international financial institutions.24 In the UN system, all senior officers must file an annual financial disclosure statement with the UN ethics office.25 Those who do not are charged and may be penalized by the UN’s Department for Administration and Management.26 The UNDP administrator and the UNHCR high commissioner have voluntarily disclosed their financial assets publicly, and made them available online.27 However, these organizations are exceptions: most leaders do not publicly disclose their financial assets.
12 Effective Leadership in International Organizations
d. Developing and Retaining Talent
A core responsibility of leaders at IOs is to attract, develop and retain outstanding staff. Leaders can thus help to ensure their workforces have the capacity and diversity to deliver on the organization’s vision and strategy, while proactively addressing gaps in capability.28 This is a challenge for international organizations, where it is understood that particular countries should hold certain positions, and staff selection is seen as requiring a balance of national diversity and merit. At worst, leaders may face pressure from states to hire particular individuals for high-level posts.
IOs can attract, develop and retain talent in many ways – for example, through policies for fair and transparent staff selection, and by ensuring diversity of staff at all levels. However, when trying to study staff diversity in gender and nationality across the 11 organizations, it was difficult to get accurate, comparable data for all organizations. For this reason, the use of staff surveys, while a limited measure, was seen as evidence of senior managements’ interest in staff welfare. Such surveys, as well as staff liaison organizations, are used by some organizations to monitor staff progression and ensure that it is, and is perceived to be, based on merit. UNHCR conducts staff surveys every three years, and has done so since 2006. The agency has a committee dedicated to carrying out survey recommendations and developing action plans.29 The High Commissioner has tasked the Deputy High Commissioner with following up recommendations from this committee’s deliberations. Responses to UNHCR’s staff survey have guided human resources reform and resulted in changes to the agency’s postings and promotions procedures.30 UNDP’s annual global staff surveys are conducted by an external independent organization. The EBRD has recently reprioritized staff surveys, conducting them annually rather than every three years.31 As yet, none of the international organizations examined makes staff survey results available online.
Heads of organizations mentor, support and coach their staff. While few formal processes exist for this, evidence does show widespread informal practices in many organizations. For example, IOM’s director-general makes it a priority to open the training of new chiefs of mission, outlines the organization’s vision and invites open dialogue with staff. 32
Finally, leadership training that ensures the strengthening of necessary senior management skills is occurring in a few agencies. The IMF has recently progressed with leadership training programmes. Most leaders are supported with and trained in organizational rules by their executive office staff and/or their chief of staff when they arrive. For instance, UNHCR’s chief of staff provides informal on-the-job training in UN rules and protocols to new high commissioners. UNHCR’s Global Learning Centre in Budapest has consolidated the agency’s learning activities and programmes, and has a position dedicated to developing and delivering training programmes for senior management. Many organizations are prioritizing senior staff development. The EBRD, for example, has a learning and development
team that works closely with the evaluation department to design measures addressing current weaknesses in programme delivery.
e. Setting Strategic Priorities
Most organizations have a mission statement and strategic goals that identify the raison d’être and ultimate objectives. To deliver on these, the organizations’ heads must translate the overarching organizational mission into a clear, detailed and measurable operational plan, and evaluate progress on a regular basis. International organizations vary greatly in their ability to do this. Some organizations have very broad strategic documents, with weak strategic direction, no measurable objectives and no mechanism to evaluate progress. Others have developed more detailed and measurable strategies, with timelines and budgets. Board members most often work with executive leadership to set strategic frameworks and evaluate progress towards them. Yet, their input varies greatly – in some cases, member states may lead on formulating strategic goals (e.g. IOM’s 12-point plan), and in others, the executive director will take the lead (for instance, the UNDP).
UNHCR and UNDP are committed to producing well-developed strategic documents. UNHCR details objectives in its Global Strategic Priorities, and evaluates progress towards them in global annual reports and strategic reviews. The priorities set out operational, support and management goals, and include specific “impact indicators” to evaluate progress.33 The agency has also established the Global Management Accountability Framework (GMAF), which “comprehensively maps accountabilities, responsibilities and authorities across the organization and relates them to the corresponding management policies and guidance”.34 It works at country, regional and global levels to clarify the lines of accountability, responsibilities and functions. In addition, UNHCR has Focus, a software that integrates its results-based management at country and international levels. UNDP has a series of regular strategic plans covering about four years, and reports in depth on how it will implement, finance, measure and review progress towards these goals.35
In recent years, the IMF produced the Global Policy Agenda, the MD’s vision of the institution’s strategic priorities and actions. It serves as the basis for the biannual International Monetary and Financial Committee ministerial meetings that review and set the IMF’s broad goals, which the executive board‘s work programme subsequently operationalizes. This helps the IMF to respond swiftly to changing circumstances. Similarly, with its president setting priorities, the EBRD has rapidly expanded lending to North African clients in need of greater assistance in their transition to democracy and free markets. The ADB’s 2008 report, Strategy2020: The Long-Term Strategic Framework of the Asian Development Bank 2008-2020, provided a 12-year framework, with measurable organizational objectives, to guide the organization. A midterm review of the bank’s performance, presented at the board of governors’ annual meeting in 2013, found that 80% of ADB’s operations in 2008-2012 were conducted in the five core areas outlined in the original strategic agenda: infrastructure, environment, regional cooperation, financial sector development and education.
13Evaluation of Organizational Structures that Enable Effective Leadership
An international organization’s flexibility is also influenced by its funding model. Providing discretionary, or “earmarked”, funding can rapidly spur specific activities and innovations. Discretionary and other tied funds – from private institutions, other multilaterals or trust funds – may enable leaders to expand into new areas and adapt to changing circumstances when they are explicitly sought for this purpose. However, because discretionary funds are tied to specific tasks, leaders may have little flexibility to redeploy these funds with changing external circumstances. Organizations with a small core budget, and highly reliant on discretionary financing, would be expected to respond more directly to donor demands to ensure their survival.
Most organizations studied had a high percentage of funds earmarked for specific issues or projects, implying that leadership has less flexibility and discretion in setting priorities. Over 97% of IOM’s financing is from non-core contributions.36 However, the organization’s director-general has actively lobbied states for an increase in IOM’s core funding, and has also established an audit and oversight committee.37 Similar numbers are seen in other organizations: in 2012, only 2% of UNHCR’s financing came from the UN regular budget, and 98% percent was voluntary; for WHO, 76% of financing was voluntary.38
WHO, as part of its extensive programme reform, has launched the “Financing Dialogue” initiative, spearheaded by Director-General Margaret Chan. Among other things, it aims to ensure that member states and other funders commit to fully aligning fund allocation to the approved programme budget. Funders should make their contributions public to increase transparency, and ensure the predictability and flexibility of their funds.39
f. Engaging with a Wide Range of Stakeholders
Every multilateral organization engages in some way with its members and a wider group of stakeholders, including beneficiaries, private-sector organizations, non-governmental organizations (NGOs) and other civil society groups. Some do this more effectively than others. The benefits from positive, well-structured engagement include better information, better-quality collaboration, heightened responsiveness, sharing responsibility, and better public understanding and cooperation with the agency. Most organizations have formal and informal mechanisms to engage with stakeholders – joint projects with NGOs and other multilateral organizations, discussions and dialogues at conferences, and structured forums to interact with leaders of academia and civil society. But as no established “most effective way” exists to conduct these engagements, the challenge is in measuring or attempting to report best practice. Evidence, however, points to the importance of regular, formal meetings between organizations and a diverse range of civil society actors. It becomes more difficult for civil society to have an impact when meetings are informal or irregular.
g. Evaluating Independently and Effectively
In recent years, most international organizations have recognized that independent evaluations can provide timely, useful and robust information on their work.40 The World Bank created the Operations Evaluation Unit in the 1970s under its president, Robert McNamara (1968-1981), and renamed it as the Independent Evaluation Group in 2001. The same year, the IMF created an evaluation group, which it has subsequently and independently audited on two occasions.41
Besides serving as external appraisals, evaluations are also another way to ensure that members are aware of the governance, effectiveness, impact and use of their funds. The independence of these evaluations is critical and important to maintain, as are the channels through which evaluators’ findings are considered.
At the IMF, the Independent Evaluation Office (IEO) is independent from management and reports to the board. As indicated in the IEO’s terms of reference, the office engages with executive management, the board and staff when they “respond to relevant parts of the evaluation”.42
At the World Bank and EBRD, independent evaluation teams report directly to the board of directors. The Independent Evaluation Group (IEG) at the World Bank conducted a client survey in 2012 to determine both whether the bank was meeting clients’ needs and how clients perceived its impact, as one of the ways of engaging with the organization. At EBRD, engagement is done through links with key people, i.e. the chief compliance officer reports directly to the president, as does the internal audit team. The vice-president for risk also sits on the executive committee.
The AfDB has recently tried to strengthen independent internal and external evaluations. The Quality Assurance and Results department has established a round-table review mechanism that brings together management from various relevant departments to review evaluations and set out, where necessary, action to address them.
The ADB has internal and external reviews. The internal compliance review panel investigates alleged non-compliance by the bank in its operational policies and procedures. It does not, however, investigate borrowing countries, the executing agency or private-sector clients, unless they are relevant to non-compliance. Externally, the Multilateral Organisation Performance Assessment Network (MOPAN) regularly evaluates the institution and individual members, especially large donors such as the United Kingdom and Australia, and conducts regular assessments to ensure their money is being spent safely and effectively.
Some organizations have recently taken steps to make sure they follow best practice. The UNDP, for example, revised its evaluation policy in 2011 to establish the Evaluation Office’s independence and ensure that all evaluations have a response from management. The office’s head reports directly and independently to the executive board. The administrator, however, is briefed before an evaluation is presented to the board, and the administrator’s office prepares a management response to evaluations. The administrator has the right to reply to evaluations, and discusses follow-up actions with the board.
14 Effective Leadership in International Organizations
3. A
pp
end
ix: L
ead
ersh
ip P
ratic
es
a. A
fric
an D
evel
op
men
t B
ank
(AfD
B)
Org
aniz
atio
nTh
e A
fDB
is a
regi
onal
dev
elop
men
t ban
k fo
unde
d in
196
3 to
fost
er e
cono
mic
gr
owth
and
regi
onal
inte
grat
ion
on th
e co
ntin
ent.
The
grou
p al
so c
onsi
sts
of th
e A
frica
n D
evel
opm
ent F
und
and
Nig
eria
n Tr
ust F
und.
43
Go
vern
ance
O
wne
d an
d fin
ance
d by
79
mem
ber
coun
trie
s (5
4 A
frica
n an
d 25
non
-Afri
can)
,44
the
bank
is c
urre
ntly
hea
dqua
rter
ed in
Tun
is, T
unis
ia, h
avin
g te
mpo
raril
y m
oved
th
ere
from
its
offic
ial h
eadq
uart
ers
in A
bidj
an, C
ôte
d’Iv
oire
. It h
as 3
7 fie
ld o
ffice
s,
6 cu
stom
ized
liai
son
offic
es, 2
regi
onal
reso
urce
cen
tres
, 56
depa
rtm
ents
, and
an
exte
rnal
repr
esen
tatio
n of
fice
in T
okyo
.
At t
he to
p of
the
AfD
B’s
org
aniz
atio
nal s
truc
ture
is th
e bo
ard
of g
over
nors
, w
hich
com
pris
es m
inis
ters
and
hig
h-le
vel o
ffici
als
of e
cono
mic
, fina
ncia
l and
de
velo
pmen
t ins
titut
ions
from
sha
reho
lder
cou
ntrie
s. T
he b
oard
of g
over
nors
m
eets
onc
e a
year
and
del
egat
es d
ay-t
o-da
y de
cisi
on-m
akin
g to
a 2
0-m
embe
r bo
ard
of d
irect
ors.
The
pre
side
nt, w
ho is
alw
ays
an A
frica
n an
d w
ho is
ele
cted
by
the
boar
d of
gov
erno
rs, c
hairs
the
boar
d of
dire
ctor
s.
Leng
th o
f le
ader
ship
man
dat
eA
rene
wab
le fi
ve-y
ear
term
.
Inco
me
As
of D
ecem
ber
2012
, the
AfD
B’s
cum
ulat
ive
auth
oriz
ed c
apita
l was
$10
3 bi
llion,
w
hile
the
subs
crib
ed c
apita
l sto
od a
t $10
0.2
billio
n (6
0% s
ubsc
ribed
by
regi
onal
m
embe
rs a
nd 4
0% b
y no
n-re
gion
al m
embe
rs).
Num
ber
of
staf
f2,
068
regu
lar
staf
f, as
of D
ecem
ber
2012
.
His
tory
of
lead
ersh
ipIn
the
early
to m
id 1
990s
, AfD
B fa
ced
seve
re fi
nanc
ial c
rises
, com
poun
ded
by m
ajor
m
anag
emen
t pro
blem
s. D
istr
ust a
mon
g sh
areh
olde
rs, b
oard
, man
agem
ent a
nd
staf
f had
wea
kene
d ex
ecut
ive
func
tions
, pro
cedu
res
and
cont
rols
, as
wel
l as
polic
y an
d ov
ersi
ght f
unct
ions
. By
the
early
200
0s, t
he A
fDB
fixe
d its
bal
ance
she
et a
nd
rega
ined
its
AA
A c
redi
t rat
ing
via
mec
hani
sms
for
inst
itutio
nal r
efor
m. T
his
stra
tegi
c in
itiat
ive
has
been
rein
vigo
rate
d un
der
the
curr
ent p
resi
dent
.
Pre
viou
s pr
esid
ents
wer
e: M
amou
n B
ehei
ry (f
rom
Sud
an, 1
964-
1970
); A
bdel
wah
ab
Labi
di (T
unis
ia, 1
970-
1976
); K
wam
e D
onko
r Fo
rdw
or (G
hana
, 197
6-19
79);
God
win
G
ondw
e (M
alaw
i; ca
reta
ker
capa
city
, 197
9-19
80);
Willa
Mun
g’O
mba
(Zam
bia,
19
80-1
985)
; Bab
acar
N’d
iaye
(Sen
egal
, 198
5-19
95) a
nd O
mar
Kab
baj (
Mor
occo
, 19
95-2
005)
.
The
curr
ent p
resi
dent
is D
onal
d K
aber
uka
(Rw
anda
, 200
5-to
dat
e).
Cur
rent
tra
ject
ory
Kab
eruk
a, R
wan
da’s
fina
nce
min
iste
r in
the
deca
de fo
llow
ing
the
geno
cide
, has
gi
ven
the
AfD
B in
tern
atio
nal p
rom
inen
ce, a
nd e
xpon
entia
lly in
crea
sed
lend
ing
to th
e pr
ivat
e se
ctor
, sin
ce ta
king
ove
r as
pre
side
nt. U
nder
his
lead
ersh
ip, t
he b
ank
has
rece
ived
mor
e co
nfide
nce
from
its
shar
ehol
ders
, as
evid
ence
d by
rece
nt v
otes
to
incr
ease
its
capi
tal b
ase
and
to re
plen
ish
its re
sour
ces.
A g
row
ing
num
ber
of A
frica
n co
untr
ies
now
see
the
bank
as
a le
nder
and
adv
iser
of fi
rst c
hoic
e, a
lthou
gh it
has
fe
wer
reso
urce
s th
an th
e W
orld
Ban
k. T
he A
fDB
’s s
trat
egy,
cov
ered
in A
t the
Cen
ter
of A
frica
’s T
rans
form
atio
n: S
trat
egy
for
2013
-202
2,45
pro
pose
s a
varie
ty o
f ref
orm
s of
lead
ersh
ip m
echa
nism
s. T
he n
ext b
oard
ses
sion
will
take
pla
ce in
Abi
djan
in
Sep
tem
ber
2014
.
15Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
r P
ublis
hed
rule
sO
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess.
1D
oes
the
Mul
ti-la
tera
l Org
aniz
atio
n/In
tern
atio
nal O
rgan
izat
ion
(MO
/IO)
publ
ish
the
crite
ria/t
erm
s of
refe
renc
e fo
r le
ader
ship
onl
ine?
Nei
ther
term
s of
refe
renc
e no
r cr
iteria
for
the
pres
iden
t’s p
ositi
on a
re
foun
d op
enly
pub
lishe
d.
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
in p
ract
ice?
Full
mem
bers
hip,
but
with
diff
eren
t vot
ing
pow
er. T
he fo
undi
ng
Agr
eem
ent E
stab
lishi
ng th
e A
frica
n D
evel
opm
ent B
ank
(196
3) s
tate
s th
at th
e bo
ard
of g
over
nors
ele
cts
the
pres
iden
t “by
a m
ajor
ity o
f the
to
tal v
otin
g po
wer
of t
he m
embe
rs, i
nclu
ding
a m
ajor
ity o
f the
tota
l vo
ting
pow
er o
f the
regi
onal
mem
bers
”.46
Eac
h A
fDB
mem
ber
coun
try,
ho
wev
er, h
as a
n eq
ual n
umbe
r of
bas
ic v
otes
(625
) in
addi
tion
to th
e/a
num
ber
of v
otes
pro
port
iona
te to
its
paid
-in s
hare
s. T
he b
ank
lists
vo
ting
pow
ers
of e
ach
stat
e in
its
annu
al re
port
s in
a tr
ansp
aren
t tab
le
base
d on
sub
scrip
tions
and
con
trib
utio
ns.47
3Is
ther
e a
time-
boun
d, p
ublis
hed
and
exha
ustiv
e pr
oces
s fo
r le
ader
ship
se
lect
ion
that
wei
ghs
com
pete
nce
agai
nst t
he p
ublis
hed
crite
ria?
No.
The
est
ablis
hing
Agr
eem
ent o
nly
stat
es th
at it
sho
uld
be “
a pe
rson
of
the
high
est c
ompe
tenc
e in
mat
ters
per
tain
ing
to th
e ac
tiviti
es,
man
agem
ent a
nd a
dmin
istr
atio
n of
the
Ban
k an
d sh
all b
e a
natio
nal o
f a
regi
onal
mem
ber
stat
e”.48
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns, w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
MO
/IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
e le
ader
ship
ac
coun
tabi
lity.
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
Ther
e is
no
offic
ial p
roce
dure
for
sett
ing
perfo
rman
ce e
xpec
tatio
ns.
In p
ract
ice,
can
dida
tes
outli
ne th
e is
sues
or
them
es th
ey c
onsi
der
impo
rtan
t, an
d th
e pr
esid
ent-
elec
t is
expe
cted
to o
utlin
e th
eir
wor
king
pl
an a
t the
sw
earin
g-in
cer
emon
y.49
2Is
ther
e an
exp
ecta
tion
that
the
lead
er
tran
slat
es o
vera
rchi
ng g
oals
of t
he
orga
niza
tion
into
a m
anag
eabl
e an
d cl
ear
stra
tegy
?
The
curr
ent p
resi
dent
has
take
n th
ings
furt
her
alon
g w
ith c
oncr
ete
step
s in
this
dire
ctio
n: (a
) the
ela
bora
tion
of th
e M
ediu
m-T
erm
Str
ateg
y 20
08-2
012
(MTS
) with
the
advi
ce o
f a h
igh-
leve
l pan
el o
f em
inen
t pe
ople
; and
(b) t
he A
fDB
Ten
-Yea
r S
trat
egy
(TYS
) for
201
3-20
22.50
In
add
ition
, the
new
AfD
B P
eopl
e S
trat
egy
2013
-201
7 pr
opos
es
to “
tran
sfor
m th
e le
ader
ship
sta
tem
ent i
nto
tang
ible
act
ions
that
m
anag
ers
can
enac
t with
sta
ff on
an
ongo
ing
basi
s”, a
nd th
at “
each
le
ader
and
man
ager
will
have
cle
ar p
eopl
e m
anag
emen
t goa
ls in
thei
r an
nual
obj
ectiv
es th
at li
nk to
thes
e st
anda
rds
and
goal
s”.51
16 Effective Leadership in International Organizations
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Ye
s. T
he e
stab
lishi
ng A
gree
men
t sta
tes
“the
Ban
k, it
s P
resi
dent
, V
ice-
Pre
side
nts,
offi
cers
and
sta
ff sh
all n
ot in
terfe
re in
the
polit
ical
af
fairs
of a
ny m
embe
r; n
or s
hall
they
be
influ
ence
d in
thei
r de
cisi
ons
by th
e po
litic
al c
hara
cter
of t
he m
embe
r co
ncer
ned”
.52 T
his
prin
cipl
e of
impa
rtia
lity
is e
nfor
ced
thro
ugh
the
Sta
ff In
tegr
ity a
nd E
thic
s O
ffice
(SIE
O) a
nd th
e A
nti-C
orru
ptio
n D
epar
tmen
t tha
t inv
estig
ates
al
lega
tions
of p
rohi
bite
d pr
actic
es a
nd re
late
d st
aff m
isco
nduc
t.
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Ye
s, e
qual
for
each
sta
ff m
embe
r of
the
bank
. The
re is
an
orga
niza
tion-
wid
e w
hist
le-b
low
ing
polic
y (2
007)
, ant
i-cor
rupt
ion
and
fraud
fra
mew
ork
(200
6) a
nd a
n in
vest
igat
ion
offic
e to
look
into
the
abov
e.
This
was
a p
rodu
ct o
f a jo
int I
FI a
nti-c
orru
ptio
n ta
sk fo
rce
(200
6). T
he
Ban
k al
so h
as a
199
9 co
de o
f con
duct
for
staf
f, as
wel
l as
a 20
07
code
of c
ondu
ct fo
r ex
ecut
ive
dire
ctor
s.
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
ersh
ip s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Not
form
ally
, but
the
new
AfD
B P
eopl
e S
trat
egy
2013
-201
7 pr
opos
es
that
in th
e ne
ar fu
ture
the
“lead
ersh
ip b
ehav
iour
s w
ill be
tran
slat
ed
into
spe
cific
beh
avio
ural
requ
irem
ents
, and
pro
gres
s w
ill be
mea
sure
d th
roug
h m
anag
emen
t effe
ctiv
enes
s an
d em
ploy
ee e
ngag
emen
t ind
ices
an
d 36
0 fe
edba
ck, a
nd s
uppo
rted
by
deve
lopm
ent i
nter
vent
ions
.”53
E
ach
VP
now
has
to s
ign
a “P
erfo
rman
ce C
ontr
act”
ann
ually
with
the
pres
iden
t.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
No
evid
ence
.
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
No
offic
ial m
echa
nism
s es
tabl
ishe
d, b
ut s
uppl
ying
“m
anag
ers
with
co
ache
s or
men
tors
to p
rovi
de c
onfid
entia
l hel
p to
bec
ome
mor
e ef
fect
ive”
is o
ne o
f the
initi
ativ
es o
f the
new
AfD
B P
eopl
e S
trat
egy
2013
-201
7 (im
plem
enta
tion
bega
n in
the
3rd
quar
ter
of 2
013)
.54
IV.
Lead
ersh
ip r
e-el
ectio
n is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
No
evid
ence
.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
No
evid
ence
.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
Yes.
Mai
nly
thro
ugh
stru
ctur
al c
hang
es in
the
Ban
k. D
ue to
the
esta
blis
hing
Agr
eem
ent t
he A
fDB
Pre
side
nt d
eter
min
es th
e or
gani
zatio
nal s
truc
ture
, fun
ctio
ns a
nd re
spon
sibi
litie
s as
wel
l as
the
regi
onal
and
cou
ntry
repr
esen
tatio
n of
fices
.55
17Evaluation of Organizational Structures that Enable Effective Leadership
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
Yes.
For
exa
mpl
e, th
e R
esul
ts M
anag
emen
t Fra
mew
ork
will
mon
itor
impl
emen
tatio
n of
the
new
Str
ateg
y fo
r 20
13-2
022
over
the
3-ye
ar p
lann
ing
horiz
on re
flect
ed in
the
rollin
g pl
an a
nd a
sses
s th
e de
velo
pmen
t effe
ctiv
enes
s of
the
inst
itutio
n.
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
The
Fund
has
ava
ilabl
e re
sour
ces
entr
uste
d to
it u
nder
Art
icle
8
of th
e fo
undi
ng A
gree
men
t (19
63),
whi
ch e
mpo
wer
s th
e Fu
nd to
re
ceiv
e ot
her
reso
urce
s in
clud
ing
gran
ts fr
om S
tate
Par
ticip
ants
, no
n-pa
rtic
ipat
ing
coun
trie
s, a
nd fr
om a
ny p
ublic
or
priv
ate
body
or
bodi
es.56
The
re h
as b
een
an in
crea
se in
trus
t fun
ds c
apita
l in
2010
–
73%
com
pare
d to
200
9 –
that
trig
gere
d a
trus
t fun
ds re
form
.57
As
of 2
012,
the
Ban
k m
obiliz
ed a
tota
l of $
127.
7 m
illion
from
don
ors
to re
plen
ish
the
exis
ting
them
atic
($13
0 m
illion
) and
bila
tera
l ($2
2.6
milli
on) T
rust
Fun
ds.
By
the
end
of 2
012,
the
Afri
can
Dev
elop
men
t Ban
k ha
d m
ade
subs
tant
ial p
rogr
ess
unde
r its
Tru
st F
und
Ref
orm
pol
icy
by m
ovin
g aw
ay fr
om ti
ed b
ilate
ral f
unds
to m
ulti-
dono
r Tr
ust F
unds
mos
t of
whi
ch a
re th
emat
ic in
nat
ure
(for
exam
ple,
Sou
th-S
outh
Coo
pera
tion
Trus
t Fun
d w
ith B
razi
l ($6
milli
on) a
ppro
ved
by th
e B
oard
in M
arch
20
11).
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
The
firs
t sta
ff su
rvey
was
con
duct
ed in
200
7. In
201
0 P
resi
dent
K
aber
uka
com
mitt
ed to
a re
gula
r co
rpor
ate
acco
unta
bilit
y ex
erci
se,
invo
lvin
g bo
th c
lient
sur
vey
and
a st
aff s
urve
y.58
The
mos
t rec
ent s
taff
surv
ey w
as c
ompl
eted
in D
ecem
ber
2013
with
res
ults
exp
ecte
d to
be
publ
ishe
d in
Feb
ruar
y 20
14.
Ther
e ha
ve b
een
a nu
mbe
r of
sta
ff su
rvey
s in
the
past
and
we
are
plan
ning
to in
stitu
tiona
lize
the
proc
ess
and
incl
ude
resu
lts (s
taff
enga
gem
ent
surv
ey) a
s pa
rt o
f our
Res
ults
Mea
sure
men
t Fr
amew
ork
– th
e fu
ndam
enta
l ben
chm
ark
agai
nst
whi
ch w
e as
sess
our
ow
n pe
rform
ance
. One
of
the
2013
-202
2 S
trat
egy59
goa
ls is
: to
put f
ocus
on
“per
form
ance
prio
ritie
s, ta
lent
man
agem
ent a
nd
succ
essi
on p
lann
ing”
.60
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
No
evid
ence
.
18 Effective Leadership in International Organizations
VII.
M
O/IO
has
str
uctu
res
that
enc
oura
ge le
ader
ship
to e
ng
age
wit
h d
iver
se r
ang
e of
sta
keh
old
ers
No.
Acc
ordi
ng to
the
Fram
ewor
k fo
r En
hanc
ed E
ngag
emen
t with
Civ
il S
ocie
ty O
rgan
izat
ions
(201
2), t
he B
ank
has
no m
echa
nism
s to
ens
ure
syst
emat
ic C
SO
s en
gage
men
t, bu
t aim
s at
str
engt
heni
ng a
nd in
stitu
tiona
lizin
g it.
61 T
he d
ocum
ent e
ncou
rage
s th
e st
aff (
man
agem
ent i
nclu
ded)
to e
ngag
e w
ith s
take
hold
ers.
62
Com
plia
nce
Rev
iew
and
Med
iatio
n U
nit (
CR
MU
) adm
inis
ters
Inde
pend
ent R
evie
w M
echa
nism
(IR
M) t
hrou
gh
whi
ch p
eopl
e ad
vers
ely
affe
cted
by
a pr
ojec
t fina
nced
by
the
AfD
B c
an re
ques
t the
Ban
k to
com
ply
with
its
own
polic
ies
and
proc
edur
es.
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
The
Ban
k ha
s st
ruct
ures
to d
eal w
ith b
oth
inte
rnal
/inde
pend
ent a
nd e
xter
nal e
valu
atio
ns.63
For
inde
pend
ent e
valu
atio
ns th
ere
is a
Man
agem
ent R
espo
nse
and
a M
anag
emen
t Act
ion
Rec
ord
(MA
R) t
hat
is p
ublis
hed
and
disc
usse
d w
ith th
e B
oard
. The
MA
R s
ets
out t
ime-
boun
d ac
tions
the
Ban
k w
ill (o
r w
ill no
t) ta
ke in
resp
onse
to R
ecom
men
datio
ns m
ade
by In
depe
nden
t Eva
luat
ors.
Man
agem
ent a
nd E
valu
ator
s th
en
join
tly tr
ack
impl
emen
tatio
n of
thes
e M
anag
emen
t Com
mitm
ents
. For
ext
erna
l Eva
luat
ions
(e.g
. UK
Mul
tilat
eral
A
id R
evie
w, A
ustr
alia
n M
ultil
ater
al A
id R
evie
w o
r M
OPA
N) t
he B
ank
prep
ares
Man
agem
ent R
espo
nses
(tho
ugh
not u
sual
ly a
n M
AR
).Q
ualit
y A
ssur
ance
and
Res
ults
Dep
artm
ent h
as e
stab
lishe
d a
Rou
ndta
ble
Rev
iew
Mec
hani
sm th
at b
rings
to
geth
er m
anag
emen
t fro
m v
ario
us re
leva
nt d
epar
tmen
ts to
revi
ew th
e ev
alua
tions
and
set
out
, whe
re
nece
ssar
y, a
ctio
n to
add
ress
them
.
19Evaluation of Organizational Structures that Enable Effective Leadership
b. A
sian
Dev
elo
pm
ent
Ban
k (A
DB
)
Org
aniz
atio
nFo
unde
d in
196
6 by
31
coun
trie
s to
sup
port
eco
nom
ic g
row
th a
nd re
gion
al
inte
grat
ion
in A
sia,
the
AD
B n
ow h
as 6
7 m
embe
rs. I
t pro
vide
s lo
ans,
gra
nts,
te
chni
cal a
ssis
tanc
e an
d eq
uity
inve
stm
ents
to s
over
eign
s, c
entr
al b
anks
, non
-pr
ofit o
rgan
izat
ions
and
priv
ate-
sect
or c
lient
s. T
he A
DB
dra
ws
from
ord
inar
y ca
pita
l res
ourc
es (O
CR
) and
eig
ht s
peci
al fu
nds,
incl
udin
g th
e A
sian
Dev
elop
men
t Fu
nd (A
DF)
.64 T
he b
ank
is h
eadq
uart
ered
in M
anila
, Phi
lippi
nes.
Go
vern
ance
The
AD
B g
rant
s al
l pow
ers
to th
e bo
ard
of g
over
nors
, com
pose
d of
one
re
pres
enta
tive
of e
ach
mem
ber.
The
boar
d m
ay d
eleg
ate
any
or a
ll po
wer
s to
the
boar
d of
dire
ctor
s, e
xcep
t tho
se p
ower
s ex
clus
ivel
y re
serv
ed fo
r th
e go
vern
ors.
65
The
boar
d of
dire
ctor
s ha
ndle
s da
y-to
-day
man
agem
ent i
n pr
actic
e, a
nd is
co
mpo
sed
of 1
2 m
embe
rs e
lect
ed b
y th
e bo
ard
of g
over
nors
(eig
ht b
y re
gion
al
mem
bers
and
four
by
non-
regi
onal
mem
bers
) for
rene
wab
le tw
o-ye
ar te
rms.
66
The
bank
’s p
resi
dent
cha
irs th
e bo
ard
of d
irect
ors
but h
as n
o vo
te, e
xcep
t in
the
even
t of a
n eq
ual d
ivis
ion,
in w
hich
cas
e th
e pr
esid
ent h
as th
e de
cidi
ng v
ote.
Leng
th o
f le
ader
ship
man
dat
eFi
ve y
ears
; re-
elec
tabl
e.
Inco
me
$9.4
billi
on in
app
rove
d O
CR
loan
s in
201
2. T
otal
sub
scrib
ed c
apita
l in
the
sam
e ye
ar w
as $
163.
129
billio
n, w
ith a
n op
erat
ing
inco
me
of $
464.
7 m
illion
.67
Num
ber
of
staf
f3,
045.
His
tory
of
lead
ersh
ipE
very
pre
side
nt h
as b
een
Japa
nese
. The
pas
t pre
side
nts
wer
e: T
akes
hi W
atan
abe
(196
6-19
72),
Shi
ro In
oue
(197
2-19
76),
Taro
ichi
Yos
hida
(197
6-19
81),
Mas
au
Fujio
ka (1
981-
1989
), K
imim
asa
Taru
miz
u (1
989-
1993
), M
itsuo
Sat
o (1
993-
1999
), Ta
dao
Chi
no (1
999-
2005
) and
Har
uhik
o K
urod
a (2
005-
2013
).
The
curr
ent p
resi
dent
is T
akeh
iko
Nak
ao (2
013-
pres
ent).
The
elec
tion
of N
akao
, the
nin
th-c
onse
cutiv
e un
cont
este
d Ja
pane
se c
andi
date
in a
ro
w, h
as le
d m
any
to q
uest
ion
the
info
rmal
con
vent
ion
of J
apan
sel
ectin
g th
e A
DB
pr
esid
ent.68
For
exa
mpl
e, E
swar
Pra
sad,
Tol
ani S
enio
r P
rofe
ssor
of T
rade
Pol
icy,
C
orne
ll U
nive
rsity
, and
con
trib
utor
to th
e A
sian
Dev
elop
men
t Ban
k In
stitu
te69
, tol
d th
e Fi
nanc
ial T
imes
: “Th
e C
hine
se h
ave
long
wan
ted
[con
trol
of]
the
AD
B.”
70 C
hina
ha
s no
t pub
licly
con
firm
ed th
is d
esire
. How
ever
, dur
ing
an a
ddre
ss a
t the
AD
B’s
20
14 A
stan
a co
nfer
ence
, Chi
nese
repr
esen
tativ
e Ji
wei
Lou
not
ed: “
Em
ergi
ng
econ
omie
s in
the
regi
on a
re in
a p
ositi
on to
be
AD
B’s
fina
ncin
g pa
rtne
rs, b
ut
thei
r vo
ice
and
repr
esen
tatio
n ne
ed to
be
incr
ease
d th
roug
h th
e re
form
of A
DB
’s
gove
rnan
ce s
truc
ture
so
as to
ena
ble
them
to u
nder
take
mor
e re
spon
sibi
litie
s fo
r A
DB
’s d
evel
opm
ent.”
71
Furt
her,
man
y se
e C
hina
’s p
ropo
sal f
or a
n A
sian
Infra
stru
ctur
e In
vest
men
t B
ank
(AIIB
) as
a ch
alle
nge
to w
hat i
s pe
rcei
ved
to b
e a
Japa
nese
-dom
inat
ed
AD
B.72
Nak
ao h
as p
ublic
ly w
elco
med
the
new
ban
k.73
How
ever
, Rob
ert O
rr, U
S
Am
bass
ador
to th
e A
DB
, has
not
ed th
at C
hina
may
be
crea
ting
the
AIIB
out
of
frust
ratio
n, d
ue to
its
inab
ility
to in
crea
se it
s ca
pita
l con
trib
utio
n (a
nd th
us v
otin
g po
wer
) in
the
exis
ting
inst
itutio
n.74
Cur
rent
tra
ject
ory
Nak
ao re
cent
ly p
ledg
ed to
act
ivel
y ex
plor
e op
tions
to a
ddre
ss th
e ba
nk’s
“re
sour
ce
chal
leng
e” a
nd ta
ke a
dvan
tage
of o
ppor
tuni
ties
to c
o-fin
ance
with
bila
tera
l and
pr
ivat
e-se
ctor
sou
rces
.75 F
urth
er, a
t the
47t
h A
nnua
l Mee
ting
of th
e B
oard
of
Gov
erno
rs in
201
4, N
akao
ann
ounc
ed p
lans
to c
ombi
ne th
e co
nces
sion
al A
DF
and
LIB
OR
-bas
ed O
CR
. The
mer
ger
of th
e fu
nds
aim
s to
incr
ease
AD
B’s
equ
ity b
ase
with
out i
ts h
avin
g to
requ
est a
dditi
onal
fund
s fro
m m
embe
rs.76
Ulti
mat
ely,
this
wou
ld
enha
nce
the
bank
’s c
apac
ity to
pro
vide
con
cess
iona
l fina
ncin
g fo
r de
velo
pmen
t pr
ojec
ts.
20 Effective Leadership in International Organizations
Indi
cato
rP
ublis
hed
rule
sO
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
No
evid
ence
.
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
in p
ract
ice?
Form
ally
, ful
l mem
bers
hip.
(a) E
ach
Gov
erno
r ca
n no
min
ate
a ca
ndid
ate.
(b) E
ach
mem
ber
coun
try
has
one
vote
. The
Pre
side
nt is
el
ecte
d by
a s
impl
e m
ajor
ity o
f Gov
erno
rs re
pres
entin
g no
less
than
a
maj
ority
of t
otal
vot
ing
pow
er o
f all
mem
bers
.77 F
urth
er, t
he P
resi
dent
m
ust b
e a
natio
nal o
f a re
gion
al m
embe
r co
untr
y (e
.g.,
ther
e ca
nnot
be
an A
mer
ican
Pre
side
nt).78
Muc
h lik
e th
e W
orld
Ban
k’s
trad
ition
of s
elec
ting
an A
mer
ican
Pre
side
nt, t
he A
DB
is c
omm
only
un
ders
tood
to o
pera
te u
nder
the
info
rmal
co
nven
tion
that
the
Pre
side
nt is
sel
ecte
d by
Jap
an
(Yas
utom
o 19
93, 1
995;
Wan
199
5; K
ilby
2006
, 20
11; L
im &
Vre
elan
d 20
13).
Eve
ry P
resi
dent
has
be
en J
apan
ese,
and
mos
t hav
e co
me
dire
ctly
from
th
e Fi
nanc
e M
inis
try
of J
apan
.79 L
im &
Vre
elan
d (2
013)
writ
e th
at in
add
ition
to it
s la
rge
form
al v
otin
g po
wer
, Jap
an “
exer
ts in
form
al in
fluen
ce th
roug
h its
de
fact
o ap
poin
tmen
t of t
he A
DB
pre
side
nt.”
80 A
DB
D
irect
or o
f Str
ateg
y K
azu
Sak
ai s
tron
gly
disa
gree
d w
ith th
e no
tion
that
Jap
an ‘d
e fa
cto’
app
oint
s th
e P
resi
dent
. He
rem
inde
d vi
a in
terv
iew
that
eve
ry
regi
onal
mem
ber
can
put f
orw
ard
a ca
ndid
ate,
and
th
at “
no o
ther
can
dida
te d
oes
not m
ean
ther
e w
as
no e
lect
ion;
ther
e w
as [s
till]
an e
lect
ion
and
votin
g.”
Num
erou
s ac
adem
ics
and
obse
rver
s m
aint
ain,
ho
wev
er, t
hat t
he s
tron
g in
form
al in
fluen
ce a
nd la
rge
mon
etar
y co
ntrib
utio
n of
Jap
an a
llow
s it
to p
ick
the
Pre
side
nt u
ncon
test
ed.81
But
as
Sak
ai c
orre
ctly
no
tes,
ther
e is
no
form
al e
vide
nce
that
wou
ld
confi
rm s
uch
an in
form
al a
rran
gem
ent,
asid
e fro
m
the
fact
that
ther
e ha
s ne
ver
been
a n
on-J
apan
ese
cand
idat
e pr
opos
ed b
y an
y m
embe
r.
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
sele
ctio
n th
at w
eigh
s co
mpe
tenc
e ag
ains
t the
pub
lishe
d cr
iteria
?
No
evid
ence
.
21Evaluation of Organizational Structures that Enable Effective Leadership
II.
The
lead
er h
as c
lear
per
form
ance
exp
ecta
tions
whi
ch a
re tr
ansp
aren
t and
con
sist
ent w
ith M
O/IO
’s o
vera
rchi
ng g
oals
and
whi
ch fa
cilit
ates
lead
ersh
ip
acco
unta
bilit
y
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
Yes.
The
AD
B is
larg
ely
guid
ed b
y go
als
stat
ed in
its
‘Str
ateg
y202
0’82
re
port
. To
mea
sure
the
Ban
k’s
perfo
rman
ce, a
‘Res
ults
Fra
mew
ork’
ap
prov
ed b
y th
e B
oard
of D
irect
or is
als
o pu
blis
hed.
83 T
he B
ank
also
fe
atur
es a
‘Dev
elop
men
t Effe
ctiv
enes
s R
evie
w,’84
an
Inde
pend
ent
Eva
luat
ion
Dep
artm
ent (
IED
)85, a
Com
plia
nce
Rev
iew
Pan
el (C
RP
)86, a
tr
ansp
aren
cy p
olic
y87, a
nd a
new
Vic
e-P
resi
dent
for
Adm
inis
trat
ion
and
Cor
pora
te M
anag
emen
t.
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
Yes.
In O
ctob
er th
e cu
rren
t Pre
side
nt a
ddre
ssed
how
the
AD
B c
an
fulfi
l the
goa
ls o
f Str
ateg
y202
0 in
a w
ritte
n st
atem
ent s
ubm
itted
to
the
88th m
eetin
g of
the
Wor
ld B
ank
Dev
elop
men
t Com
mitt
ee in
W
ashi
ngto
n D
.C.88
At t
he A
DB
’s 2
014
Ann
ual G
ener
al M
eetin
g of
the
Boa
rd o
f Gov
erno
rs in
Ast
ana,
Nak
ao o
utlin
ed te
n pr
iorit
y ac
tion
area
s to
fulfi
l the
goa
ls o
f Str
ateg
y202
0 in
ligh
t of i
ts m
id-t
erm
revi
ew.89
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Ye
s. T
he 2
011
Cod
e of
Con
duct
requ
ires
the
Pre
side
nt a
nd D
irect
ors
to d
iscl
ose
any
such
con
flict
s to
the
AD
B E
thic
s C
omm
ittee
.90
Ther
e ar
e al
so g
uide
lines
for
the
avoi
danc
e of
con
flict
s of
inte
rest
in
inde
pend
ent e
valu
atio
ns91
, and
all
staf
f inv
olve
d in
lend
ing
activ
ities
are
re
quire
d to
dis
clos
e su
ch in
tere
sts.
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Ye
s. T
here
is a
n E
thic
s co
mm
ittee
that
has
pub
lishe
d ru
les
on g
ifts
and
ente
rtai
nmen
t92, a
cces
s du
ring
inve
stig
atio
ns93
, gui
delin
es fo
r al
lega
tions
of m
isco
nduc
t94 a
nd g
ener
al c
ode
of c
ondu
ct fo
r al
l em
ploy
ees.
95
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
ersh
ip s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
No
evid
ence
.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
Sal
ary
incr
ease
s fo
r m
ost e
mpl
oyee
s ar
e tie
d to
per
form
ance
but
it
is u
ncle
ar if
this
app
lies
to th
e P
resi
dent
. The
Pre
side
nt’s
exa
ct s
alar
y is
not
ava
ilabl
e bu
t the
hig
hest
sal
ary
cate
gory
(IS
10) r
ange
d fro
m
$257
,800
– $
322,
300
acco
rdin
g to
a 2
014
prop
osal
.96 E
xecu
tive
sala
ries
rem
ain
an e
xclu
sive
rig
ht o
f the
Boa
rd o
f Gov
erno
rs.
The
Com
mitt
ee o
n R
emun
erat
ion,
est
ablis
hed
via
Res
olut
ion
No.
66
(and
am
ende
d by
Res
olut
ions
15
5 an
d 17
5) u
nder
take
s an
ann
ual r
evie
w o
f the
P
resi
dent
and
Boa
rd o
f Dire
ctor
s’ s
alar
ies.
It m
ay
subm
it a
prop
osal
to th
e B
oard
of G
over
nors
for
adju
stm
ents
to th
e B
oard
of D
irect
ors
ever
y ye
ar
and
the
Pre
side
nt e
very
oth
er y
ear.97
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
No
evid
ence
.
IV.
Lead
ersh
ip r
e-el
ectio
n p
roce
ss is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
No
evid
ence
.
22 Effective Leadership in International Organizations
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Ther
e ha
s ne
ver
been
ano
ther
can
dida
te p
ut fo
rwar
d in
the
even
t of a
n el
ectio
n or
re-e
lect
ion.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
Yes.
The
Pre
side
nt is
ent
rust
ed w
ith th
e au
thor
ity to
con
duct
the
‘bus
ines
s of
the
bank
.’98 H
owev
er, m
ajor
cha
nges
to s
trat
egic
prio
ritie
s (o
r co
ntin
uatio
ns o
f exi
stin
g st
rate
gic
prio
ritie
s) re
quire
app
rova
l by
the
Boa
rd o
f Dire
ctor
s.
The
Pre
side
nt o
f the
AD
B is
wid
ely
unde
rsto
od
to e
xerc
ise
sign
ifica
nt p
erso
nal p
ower
with
in
the
orga
niza
tion.
99 O
ne fo
rmer
dire
ctor
-gen
eral
, sp
eaki
ng u
nder
con
ditio
n of
ano
nym
ity in
201
0, to
ld
Lim
and
Vre
elan
d (2
013)
: “th
e A
DB
is li
ke a
sta
te,
and
the
AD
B P
resi
dent
is li
ke it
s em
pero
r.”10
0 Th
is
inte
rpre
tatio
n w
as s
tron
gly
cont
este
d, h
owev
er, b
y A
DB
Dire
ctor
of S
trat
egy
Kaz
u S
akai
in a
n in
terv
iew
co
nduc
ted
for
this
repo
rt. S
akai
str
esse
d th
at th
e A
DB
’s 1
2-m
embe
r B
oard
of D
irect
ors
(ele
cted
by
the
Gov
erno
rs) m
ust a
ppro
ve a
ll m
ajor
dec
isio
ns
prop
osed
by
the
Pre
side
nt, a
nd th
at th
e ab
ove
quot
e is
a “
com
plet
e m
isre
pres
enta
tion
of th
e A
DB
.”10
1
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
Yes.
The
Pre
side
nt c
an p
ut fo
rwar
d a
stra
tegi
c ag
enda
and
take
ste
ps
to fu
lfil i
ts g
oals
, as
exem
plifi
ed b
y S
trat
egy2
020.
Fur
ther
, the
AD
B
publ
ishe
s a
Wor
k P
rogr
amm
e an
d B
udge
t Fra
mew
ork
that
des
crib
es
how
the
AD
B w
ill im
plem
ent i
ts s
trat
egic
prio
ritie
s.10
2
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
App
roxi
mat
ely
$4 b
illion
(28.
6%) o
f AD
B fu
ndin
g is
Spe
cial
Fun
d R
esou
rces
fund
ed b
y a
subs
et o
f ful
l mem
bers
hip.
103
The
larg
est s
peci
al in
itiat
ive
is th
e A
sian
D
evel
opm
ent F
und
(AD
F). T
he c
umul
ativ
e to
tal o
f th
e A
DF
is a
ppro
xim
atel
y $3
3 bi
llion.
The
Fun
d is
con
trol
led
to a
larg
e ex
tent
by
a su
bset
of f
ull
mem
bers
hip.
But
at t
he e
nd o
f eac
h re
plen
ishm
ent
nego
tiatio
n pr
oces
s, u
nder
take
n on
ce e
very
four
ye
ars,
the
agre
emen
t bet
wee
n A
DB
man
agem
ent
and
AD
F do
nors
is p
ut in
to a
repo
rt c
alle
d th
e ‘D
onor
s’ R
epor
t.’ T
his
‘Don
ors’
Rep
ort’
is th
en
subm
itted
to th
e B
oard
mem
bers
for
appr
oval
. Th
us m
ajor
dec
isio
ns re
gard
ing
the
AD
F (e
.g.,
repl
enis
hmen
ts) a
nd in
divi
dual
AD
F pr
ojec
ts a
re
ultim
atel
y ap
prov
ed b
y th
e fu
ll se
t of A
DB
mem
bers
vi
a th
eir
Boa
rd o
f Dire
ctor
s re
pres
enta
tives
.104
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
The
AD
B c
ondu
cts
‘Sta
ff E
ngag
emen
t Sur
veys
’ eve
ry tw
o ye
ars.
105
In re
spon
se to
the
resu
lts o
f the
se s
urve
ys, A
DB
Man
agem
ent
take
ste
ps to
add
ress
sta
ff di
ssat
isfa
ctio
n at
bot
h th
e in
stitu
tiona
l and
de
part
men
t lev
el.
23Evaluation of Organizational Structures that Enable Effective Leadership
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
No
Evi
denc
e.
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
In 2
006
the
AD
B re
leas
ed a
gui
de o
n st
reng
then
ing
stak
ehol
der
enga
gem
ent,
focu
sing
on
the
part
icip
atio
n of
a d
iver
se r
ange
of s
take
hold
ers
in th
e si
x st
ages
of t
he A
DB
Pro
ject
Cyc
le: 1
. Cou
ntry
Pro
gram
min
g; 2
. P
roje
ct P
roce
ssin
g; 3
. Ope
ratio
nal P
lann
ing;
4. I
mpl
emen
tatio
n, M
onito
ring
and
Rep
ortin
g; 5
. Sel
f-E
valu
atio
n;
and
6. P
ost-
Eva
luat
ion.
Whe
n re
view
ing
a po
licy,
str
ateg
y or
cou
ntry
pro
gram
me,
the
AD
B a
ims
to c
onsu
lt w
ith s
take
hold
ers
to id
entif
y w
ho h
as in
tere
sts
in a
giv
en a
ctiv
ity; d
eter
min
e st
akeh
olde
r gr
oup
inte
rest
s;
capi
taliz
e on
sta
keho
lder
’s e
xper
ienc
e an
d ex
pert
ise;
gai
n st
akeh
olde
r co
nsen
sus
on p
roje
cts;
and
max
imiz
e tr
ansp
aren
cy.10
6
In th
e m
ost r
ecen
t sur
vey,
thre
e-qu
arte
rs o
f sta
keho
lder
s ag
ree
that
the
AD
B is
doi
ng e
noug
h to
reac
h ou
t and
bu
ild p
artn
ersh
ips
with
the
priv
ate
sect
or, b
ut o
f priv
ate
sect
or re
spon
dent
s, th
at n
umbe
r is
onl
y on
e-th
ird.10
7
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
Inte
rnal
: The
Com
plia
nce
Rev
iew
Pan
el (C
RP
), an
inte
rnal
wat
chdo
g of
the
AD
B, i
nves
tigat
es a
llege
d no
ncom
plia
nce
by th
e ba
nk in
its
oper
atio
n po
licie
s an
d pr
oced
ures
that
has
cau
sed,
or
is li
kely
to c
ause
, di
rect
mat
eria
l har
m to
pro
ject
-affe
cted
peo
ple.
It d
oes
not,
how
ever
, inv
estig
ate
borr
owin
g co
untr
ies,
the
exec
utin
g ag
ency
or
priv
ate
sect
or c
lient
s un
less
rele
vant
to a
ccus
atio
ns o
f non
com
plia
nce.
Com
plai
nts
can
be fi
led
via
the
‘Acc
ount
abilit
y M
echa
nism
’ but
mus
t be
expr
esse
d in
writ
ing
and
sent
to th
e C
ompl
aint
s R
ecei
ving
Offi
cer
(CR
O).
Ther
e ar
e tw
o ad
ditio
nal l
evel
s of
inte
rnal
eva
luat
ion
in th
e or
gani
zatio
n. T
he fi
rst i
s se
lf-ev
alua
tion,
con
duct
ed b
y th
ose
resp
onsi
ble
for
indi
vidu
al c
ount
ry s
trat
egie
s, p
rogr
amm
es o
r pr
ojec
ts. T
he
seco
nd is
inde
pend
ent e
valu
atio
n co
nduc
ted
by th
e In
depe
nden
t Eva
luat
ion
Dep
artm
ent (
IED
), a
mem
ber
of
the
Eva
luat
ion
Coo
pera
tion
Gro
up o
f the
Mul
tilat
eral
Dev
elop
men
t Ban
ks (E
CG
). Th
e IE
D o
pera
tes
acco
rdin
g to
sta
ndar
ds o
f ins
ulat
ion
from
ext
erna
l infl
uenc
e an
d th
e av
oida
nce
of c
onfli
cts
of in
tere
st. I
ED
man
ager
s an
d ev
alua
tors
exc
lude
them
selv
es, f
or e
xam
ple,
from
eva
luat
ing
any
proj
ect/
prog
ram
me/
activ
ity/e
ntity
that
they
w
orke
d on
.108
Ext
erna
l: D
onor
s ev
alua
te p
erfo
rman
ce d
urin
g th
e re
gula
r ro
unds
of c
apita
l rep
leni
shm
ent.
Furt
her,
a su
bset
of
don
ors
crea
ted
the
Mul
tilat
eral
Org
anis
atio
n P
erfo
rman
ce A
sses
smen
t Net
wor
k (M
OPA
N),
whi
ch re
gula
rly
cond
ucts
eva
luat
ion
revi
ews
of in
stitu
tions
(suc
h as
the
AD
B) t
o w
hich
sai
d do
nors
con
trib
ute
fund
s.10
9 A
m
embe
r of
the
AD
B’s
top
man
agem
ent n
oted
via
inte
rvie
w th
at s
ome
indi
vidu
al d
onor
cou
ntrie
s ha
ve b
egun
to
con
duct
regu
lar
asse
ssm
ents
, citi
ng th
e U
nite
d K
ingd
om a
nd A
ustr
alia
as
the
mos
t not
able
cas
es. “
They
w
ant t
o in
crea
se th
e vo
lum
e of
thei
r de
velo
pmen
t ass
ista
nce
but w
ant t
o co
ntai
n th
eir
[ow
n] a
dmin
istr
ativ
e bu
dget
. The
sol
utio
n is
to c
hann
el th
eir
fund
s th
roug
h in
tern
atio
nal o
rgan
izat
ions
like
us
[AD
B].
But
in o
rder
to
do th
at th
ey w
ant t
o ev
alua
te th
e pe
rform
ance
of i
nter
natio
nal o
rgan
izat
ions
, and
they
wan
t to
put t
heir
mon
ey
in o
rgan
izat
ions
they
thin
k ar
e do
ing
a go
od jo
b… W
e ar
e re
gula
rly s
ubje
ct to
suc
h as
sess
men
ts.”
The
re is
al
so th
e In
tern
atio
nal A
id T
rans
pare
ncy
Initi
ativ
e (IA
TI),
of w
hich
the
AD
B b
ecom
e a
mem
ber
in 2
013.
110
24 Effective Leadership in International Organizations
c. E
uro
pea
n B
ank
for
Rec
ons
truc
tion
and
Dev
elo
pm
ent
(EB
RD
)
Org
aniz
atio
nA
mul
tilat
eral
dev
elop
men
t ban
k, th
e E
BR
D u
ses
inve
stm
ent a
s a
tool
to h
elp
build
mar
ket e
cono
mie
s in
the
regi
on o
f ope
ratio
ns s
tret
chin
g fro
m c
entr
al E
urop
e to
cen
tral
Asi
a, a
nd th
e so
uthe
rn a
nd e
aste
rn M
edite
rran
ean.
Go
vern
ance
The
EB
RD
’s p
resi
dent
repo
rts
to a
boa
rd o
f gov
erno
rs a
nd d
irect
s an
exe
cutiv
e co
mm
ittee
that
ove
rsee
s th
e im
port
ant a
spec
ts o
f str
ateg
y, p
erfo
rman
ce a
nd
finan
cial
ana
lysi
s. W
hile
the
boar
d of
gov
erno
rs re
pres
ents
don
or n
atio
ns, i
t de
lega
tes
mos
t of i
ts a
utho
rity
to th
e bo
ard
of d
irect
ors.
The
ban
k is
org
aniz
ed
into
sev
en o
pera
tiona
l gro
ups
incl
udin
g ba
nkin
g, fi
nanc
e, r
isk
and
polic
y, a
mon
g ot
hers
.
The
boar
d of
gov
erno
rs a
lso
appo
ints
or
reap
poin
ts th
e pr
esid
ent.
Mos
t oth
er
pow
ers
are
devo
lved
to th
e bo
ard
of d
irect
ors,
whi
ch o
vers
ees
the
oper
atio
ns o
f th
e pr
esid
ent a
nd th
e ex
ecut
ive
com
mitt
ee (m
ade
up o
f the
hea
ds o
f the
maj
or
inte
rnal
ope
ratio
nal g
roup
s).
Leng
th o
f le
ader
ship
man
dat
eFo
ur y
ears
and
rene
wab
le, w
ith n
o lim
it on
the
num
ber
of te
rms
a pr
esid
ent c
an
hold
. The
vic
e-pr
esid
ent h
as a
five
-yea
r te
rm.
Inco
me
€9.1
billi
on in
inve
stm
ents
wer
e m
ade
in 2
011.
Num
ber
of
staf
fA
ppro
xim
atel
y 1,
700
on p
erm
anen
t con
trac
ts, w
ith 1
,250
at t
he L
ondo
n he
adqu
arte
rs a
nd 4
00 in
cou
ntry
offi
ces.
A s
igni
fican
t num
ber
of a
dditi
onal
em
ploy
ees
are
on te
mpo
rary
con
trac
ts.
His
tory
of
lead
ersh
ipE
BR
D p
resi
dent
s ha
ve ty
pica
lly s
erve
d fo
ur-y
ear
term
s; o
nly
Jean
Lem
ierr
e ha
s se
rved
th
e fu
ll ei
ght-
year
dou
ble
term
. Pas
t pre
side
nts
incl
ude
Jacq
ues
Att
ali (
1991
-199
3),
Jacq
ues
de L
aros
ière
(199
3-19
98),
Hor
st K
öhle
r (1
998-
2000
), Je
an L
emie
rre
(200
0-20
08) a
nd T
hom
as M
irow
(200
8-20
12).
The
curr
ent p
resi
dent
, Sir
Sum
a C
hakr
abar
ti, w
as e
lect
ed in
201
2.
Cur
rent
tra
ject
ory
All
lead
ers
prio
r to
Sir
Sum
a w
ere
eith
er F
renc
h or
Ger
man
, and
had
ban
king
ba
ckgr
ound
s. S
ir S
uma
repr
esen
ts a
cha
nge
in e
mph
asis
, giv
en h
is e
xten
sive
ex
perie
nce
in m
anag
ing
larg
e pu
blic
-sec
tor
orga
niza
tions
. He
has
intr
oduc
ed a
wid
e-ra
ngin
g re
form
pro
gram
me
to im
prov
e or
gani
zatio
nal e
ffici
ency
and
del
iver
y, in
clud
ing
a sh
ift to
gre
ater
tran
spar
ency
in h
iring
exe
cutiv
e m
anag
emen
t, an
d gr
eate
r em
phas
is
on p
erfo
rman
ce m
anag
emen
t of s
enio
r le
ader
ship
.
25Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
r P
ublis
hed
rule
s O
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
Ther
e ar
e no
term
s of
refe
renc
e fo
r th
e P
resi
dent
’s ro
le. E
mpl
oym
ent
cont
ract
is p
ublis
hed
onlin
e in
clud
ing
sala
ry, t
erm
s of
dis
mis
sal.
Ther
e ar
e te
rms
of re
fere
nce
for
the
Vic
e P
resi
dent
s.B
oard
of G
over
nors
, Boa
rd o
f Dire
ctor
s an
d P
resi
dent
’s ro
le is
laid
out
‘B
asic
Doc
umen
ts o
f EB
RD
’ in
som
e de
tail,
but
ther
e is
no
deta
iled
disc
ussi
on o
f any
oth
er ro
les.
111
They
are
con
side
ring
writ
ing
term
s of
refe
renc
e fo
r th
e P
resi
dent
’s ro
le in
futu
re. T
his
mos
t lik
ely
wou
ld b
e dr
afte
d by
sen
ior
EB
RD
sta
ff m
embe
r. Th
e P
rinci
pals
wou
ld d
eleg
ate
this
role
to th
e B
oard
of
Dire
ctor
s w
hom
pre
dom
inan
tly s
erve
nat
iona
l in
tere
sts.
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
in p
ract
ice?
Form
ally
, the
Boa
rd o
f Gov
erno
rs h
as ro
unds
of m
ajor
ity v
otin
g to
el
imin
ate
cand
idat
es a
nd d
eter
min
e th
e P
resi
dent
for
4-ye
ar te
rms
(and
re-a
ppoi
ntm
ent t
erm
s).11
2
Sir
Sum
a C
hakr
abar
ti is
the
first
non
-Fre
nch
or
Ger
man
Pre
side
nt o
f the
Ban
k. T
radi
tiona
lly F
ranc
e an
d G
erm
any
agre
ed o
n th
e ca
ndid
ate.
How
ever
, in
the
mos
t las
t ele
ctio
n th
ere
was
a c
ompe
titiv
e pr
oces
s as
the
‘gen
tlem
en’s
agr
eem
ent’
brok
e do
wn.
113
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
sele
ctio
n th
at w
eigh
s co
mpe
tenc
e ag
ains
t the
pub
lishe
d cr
iteria
?
Pre
side
nt s
elec
tion
rem
ains
non
-exh
aust
ive
and
with
out a
cle
ar fo
rmal
pr
oces
s.A
t the
Vic
e P
resi
dent
ial l
evel
gre
ater
rig
or h
as b
een
intr
oduc
ed to
the
lead
ersh
ip p
roce
ss. T
here
is a
cle
ar fo
rmal
pro
cess
for
VP
leve
l lea
ders
th
at w
as e
ffect
ivel
y te
sted
for
VP
CFO
, VP
CA
O, V
P R
isk,
and
VP
P
olic
y as
wel
l as
the
Gen
eral
Cou
nsel
. For
exa
mpl
e, a
n ex
haus
tive,
pa
sspo
rt-b
lind
inte
rvie
w s
earc
h of
ove
r 85
0 ap
plic
ants
was
con
duct
ed
for
VP
of b
anki
ng o
pera
tions
(a ro
le tr
aditi
onal
ly h
eld
by a
n A
mer
ican
) in
201
2. .11
4
In th
e la
st e
lect
ion
the
role
was
adv
ertis
ed to
sh
areh
olde
rs, s
ever
al c
andi
date
s w
rote
man
ifest
os
to v
oter
s ou
tlini
ng th
eir
visi
on fo
r th
e B
ank,
and
four
of
the
five
gave
inte
rvie
ws
to th
e C
entr
e fo
r G
loba
l D
evel
opm
ent,
follo
wed
by
hear
ings
with
the
EB
RD
B
oard
115
This
was
the
mos
t pub
licly
tran
spar
ent
elec
tion
proc
ess.
How
ever
it is
not
a c
odifi
ed
proc
ess.
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
MO
/IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es le
ader
ship
ac
coun
tabi
lity
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
No
publ
icly
ava
ilabl
e ev
iden
ce.
Sir
Sum
a C
hakr
abat
i mad
e hi
s go
als
clea
r th
roug
h hi
s el
ectio
n M
anife
sto
to s
hare
hold
ers.
2Is
ther
e an
exp
ecta
tion
that
the
lead
er
tran
slat
es o
vera
rchi
ng g
oals
of t
he
orga
niza
tion
into
a m
anag
eabl
e an
d cl
ear
stra
tegy
?
No
evid
ence
. Th
e pe
rform
ance
obj
ectiv
es fo
r th
e E
xecu
tive
Man
agem
ent a
re p
ublis
hed
on th
e in
tran
et a
nd
effe
ctiv
ely
refle
ct th
e P
resi
dent
’s g
oals
(tak
en a
s a
sum
). Th
ese
perfo
rman
ce o
bjec
tives
are
then
ca
scad
ed d
own
to th
e re
st o
f the
org
aniz
atio
n.Th
e st
rate
gic
plan
ning
cyc
le d
oes
not l
ink
to th
e pr
esid
entia
l ele
ctio
n cy
cle.
The
Ban
k ha
s a
five
year
“C
apita
l, R
esou
rces
, Rev
iew
”, w
hich
it m
ust d
eliv
er
on. H
owev
er, a
n in
com
ing
Pre
side
nt h
as li
mite
d fle
xibi
lity
to re
set t
hese
goa
ls a
nd a
dapt
to c
hang
ing
circ
umst
ance
s.
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?D
iscl
osur
es o
f con
flict
of i
nter
est a
re m
anda
ted
unde
r th
e fo
rmal
Cod
e of
Con
duct
.Th
e E
BR
D h
as a
n an
nual
dis
clos
ure,
whi
ch is
sc
rutin
ized
by
the
chie
f com
plia
nce
offic
er, a
nd
ther
e is
a p
roce
dure
for
follo
w-u
p an
d en
forc
emen
t.
26 Effective Leadership in International Organizations
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?E
BR
D h
as a
defi
ned
form
al C
ode
of C
ondu
ct (w
hich
was
upd
ated
in
2012
) ove
rsee
n by
a C
hief
Com
plia
nce
Offi
cer
who
repo
rts
dire
ctly
to
the
Pre
side
nt. R
espo
nsib
le fo
r rep
utat
iona
l ris
ks a
nd s
taff
mis
beha
viou
r an
d ov
erse
eing
the
Pro
ject
Com
plia
nce
Mec
hani
sm.11
6
EB
RD
pra
ctic
es a
re s
omet
imes
str
icte
r th
an th
e fo
rmal
Cod
e of
Con
duct
as
it ca
n be
pol
itica
lly
sens
itive
for
seni
or s
taff
to b
e no
n-ex
ecut
ive
mem
bers
of B
oard
s in
the
priv
ate
or c
harit
y se
ctor
(e
ven
if of
ficia
lly th
ey m
ay b
e ab
le to
do
so).
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
ersh
ip s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Det
ails
abo
ut p
erfo
rman
ce m
anag
emen
t are
not
out
lined
onl
ine
or
publ
icly
. Th
ere
is n
o fo
rmal
app
rais
al o
f the
Pre
side
nt. T
his
wou
ld b
e di
fficu
lt fo
r th
e B
oard
of D
irect
ors
or
Prin
cipa
ls’ t
o ca
rry
out a
s th
ey d
o no
t hav
e su
ffici
ent
info
rmat
ion
on th
e P
resi
dent
’s ro
le.11
7
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
Ann
ual r
epor
t dis
cuss
es ‘r
ewar
ds a
nd b
enefi
ts’ d
esig
ned
to e
ncou
rage
su
perio
r pe
rform
ance
, but
it is
not
cle
ar w
heth
er th
e po
licy
incl
udes
le
ader
ship
.118
The
Pre
side
nt m
ust h
ave
Boa
rd a
ppro
val f
or a
n in
crea
se in
sal
ary.
119
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
EB
RD
has
a le
arni
ng a
nd d
evel
opm
ent t
eam
who
wor
k cl
osel
y w
ith
the
Eva
luat
ion
Dep
artm
ent (
EvD
) tea
m to
des
ign
prog
ram
mes
that
ad
dres
s ex
istin
g w
eakn
esse
s in
pro
gram
me
deliv
ery.
The
y do
not
fo
cus
on th
e P
resi
dent
.
The
Pre
side
nt a
nd o
ther
sen
ior
man
agem
ent h
ave
coac
hing
ava
ilabl
e on
requ
est.
Man
y se
nior
sta
ff ha
ve p
erso
nal c
oach
es.
IV.
Lead
ersh
ip r
e-el
ectio
n p
roce
ss is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
The
re-a
ppoi
ntm
ent p
roce
ss is
sim
ilar
to th
e ap
poin
tmen
t pro
cess
in
that
the
Boa
rd o
f Gov
erno
rs re
quire
a m
ajor
ity v
ote,
but
freq
uent
ly
info
rmal
neg
otia
tions
prio
r to
the
form
al v
ote
are
deci
sive
.
No
as th
ere
is n
ot a
form
al p
erfo
rman
ce a
ppra
isal
of
the
Pre
side
nt.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
The
EB
RD
con
side
red
a fu
ll ra
nge
of c
andi
date
s fo
r re
-app
oint
men
t in
the
last
ele
ctio
n. F
or e
xam
ple,
Sir
Sum
a C
hakr
abar
ti w
as s
elec
ted
over
th
e in
cum
bent
Pre
side
nt in
201
2, T
hom
as M
irow
.
How
ever
, the
re is
no
codi
fied
rule
that
oth
er
cand
idat
es m
ust b
e co
nsid
ered
in th
e re
-ele
ctio
n pr
oces
s. It
is li
kely
that
the
next
ele
ctio
n w
ill al
so b
e op
en a
nd c
onte
sted
. 120
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
The
Pre
side
nt h
as a
utho
rity
to s
hift
stra
tegi
c pr
iorit
ies.
For
exa
mpl
e,
in c
onju
nctio
n w
ith B
oard
of G
over
nors
/ D
irect
ors,
Pre
side
nt h
as
expa
nded
lend
ing
to N
orth
Afri
can
clie
nts
as th
e ne
ed to
ass
ist t
hem
in
tran
sitio
ning
to d
emoc
racy
and
free
-mar
kets
has
em
erge
d.
Due
to th
e m
ism
atch
bet
wee
n st
rate
gic
plan
ning
an
d th
e el
ectio
n cy
cle
it is
ext
rem
ely
diffi
cult
for
the
Pre
side
nt to
ada
pt th
e E
BR
D’s
str
ateg
ic p
riorit
ies.
It
can
occu
r in
reac
tion
to a
maj
or c
risis
suc
h as
the
Ara
b S
prin
g.
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
Yes.
The
Pre
side
nt c
arrie
s ou
t str
uctu
ral r
efor
ms
to fa
cilit
ate
impl
emen
tatio
n of
new
str
ateg
ic p
riorit
ies
and
evol
ve a
fter
the
glob
al
finan
cial
cris
is a
nd th
e co
ntin
uing
gre
at re
cess
ion.
For
inst
ance
, the
Pre
side
nt h
as d
evel
oped
a n
ew p
olic
y ro
le th
at th
e B
oard
app
rove
d as
wel
l as
a ne
w C
orpo
rate
Lea
ders
hip
Gro
up. I
n ad
ditio
n, th
e P
resi
dent
has
dev
elop
ed 1
2 in
tern
al ta
skfo
rces
to re
view
in
tern
al p
roce
sses
and
str
uctu
res.
A n
ew p
olic
y op
erat
iona
l gro
up h
as
also
bee
n cr
eate
d to
bet
ter
conv
ey th
e E
BR
D’s
pol
icy
expe
rtis
e to
cl
ient
cou
ntrie
s.
Ther
e is
no
budg
et fo
r sp
ecia
l ini
tiativ
es.
Furt
herm
ore
the
Boa
rd c
ontr
ol th
e bu
dget
, sal
ary
of s
taff
and
tota
l num
ber
of fi
xed
empl
oyee
s. T
his
mak
es it
ext
rem
ely
diffi
cult
for
the
Pre
side
nt to
mak
e st
rate
gic
chan
ges
with
exi
stin
g st
aff a
s th
e E
BR
D is
on
ly a
ble
to h
ire s
taff
on s
hort
-ter
m c
ontr
acts
.
27Evaluation of Organizational Structures that Enable Effective Leadership
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
The
EB
RD
feat
ures
17
Spe
cial
Fun
ds e
arm
arke
d by
spe
cific
pro
ject
ty
pe a
nd/o
r ge
ogra
phic
are
a an
d fu
nded
by
subs
ets
of d
onor
s (to
tallin
g €8
27 m
illion
in 2
011,
equ
ival
ent t
o 9%
of t
he €
9.1
billio
n in
tota
l com
mitm
ents
). In
add
ition
to th
ese
fund
s, th
e E
BR
D r
uns
a nu
mbe
r of
bila
tera
l and
mul
tilat
eral
tech
nica
l ass
ista
nce
fund
s in
the
Sou
ther
n an
d M
edite
rran
ean
(SE
ME
D) r
egio
n, to
tallin
g €2
.574
billi
on in
20
11.12
1
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
The
EB
RD
has
shi
fted
from
sur
veys
eve
ry 3
yea
rs to
ann
ually
.122
Thes
e su
rvey
s ha
ve b
een
used
.
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
No
evid
ence
. Th
e P
resi
dent
is n
ot fo
rmal
ly a
sses
sed
on th
is (o
r an
ythi
ng e
lse)
, how
ever
Sir
Sum
a C
hakr
abat
i has
de
dica
ted
time
to m
ento
ring
seni
or s
taff.
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
The
EB
RD
has
a C
ivil
Soc
iety
Pro
gram
me
whe
re e
xecu
tive
man
ager
s sp
end
two
days
with
civ
il so
ciet
y gr
oups
to g
arne
r fe
edba
ck o
n E
BR
D p
erfo
rman
ce. I
t als
o co
nduc
ts a
bus
ines
s fo
rum
whe
re th
e P
resi
dent
an
d B
oard
of D
irect
ors
inte
ract
with
bus
ines
s le
ader
s. In
201
2 th
e E
BR
D s
igni
fican
tly e
nhan
ced
its c
ivil
soci
ety
initi
ativ
es. T
he E
BR
D M
inin
g O
pera
tions
Pol
icy
was
impl
emen
ted
that
yea
r in
con
sulta
tion
with
mor
e th
an 1
,500
org
aniz
atio
ns in
clud
ing
min
ing
com
pani
es, c
ivil
soci
ety
grou
ps a
nd a
cade
mic
s. F
urth
er, P
hase
3
of th
e S
usta
inab
le E
nerg
y In
itiat
ive
(SE
I) w
as la
unch
ed, w
ith c
onsu
ltativ
e m
eetin
gs in
Geo
rgia
, Kaz
akhs
tan,
R
ussi
a, T
urke
y an
d U
krai
ne. T
he E
BR
D a
lso
revi
ewed
its
polit
ical
met
hodo
logy
in 2
012,
hol
ding
wor
ksho
ps in
Lo
ndon
, Sta
nfor
d, B
elgr
ade,
Mos
cow
and
Cai
ro. A
ccor
ding
to it
s 20
13 p
rosp
ectu
s, th
e E
BR
D a
lso
plan
ned
on re
view
ing
thre
e po
licie
s la
st y
ear
in c
onsu
ltatio
n w
ith c
ivil
soci
ety
grou
ps a
nd a
wid
e va
riety
of o
ther
st
akeh
olde
rs: t
he 2
009
Pro
ject
Com
plai
nt M
echa
nism
Rul
es o
f Pro
cedu
re, t
he 2
008
Env
ironm
enta
l and
Soc
ial
Pol
icy,
and
the
2011
Pub
lic In
form
atio
n P
olic
y.12
3
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
EB
RD
has
a d
efine
d E
valu
atio
n P
olic
y th
at h
as re
gula
rly b
een
upda
ted
sinc
e 19
92 (E
BR
D E
valu
atio
n P
olic
y,
2013
). E
BR
D h
as a
n E
valu
atio
n D
epar
tmen
t (E
vD) w
hich
repo
rts
to a
Chi
ef E
valu
ator
whi
ch is
par
t of a
co
mpl
emen
tary
web
of i
nstr
umen
ts –
e.g
. wor
k pr
ogra
mm
es a
nd b
udge
ts, r
esul
ts fr
amew
orks
, per
form
ance
sc
orec
ards
, etc
. The
eva
luat
ion
team
repo
rts
dire
ctly
to th
e B
oard
of D
irect
ors.
In a
dditi
on, t
he C
hief
C
ompl
ianc
e O
ffice
r re
port
s di
rect
ly to
the
Pre
side
nt, a
s do
es th
e in
tern
al a
udit
team
. The
Vic
e-P
resi
dent
for
Ris
k al
so s
its o
n th
e E
xecu
tive
Com
mitt
ee.
EB
RD
als
o fe
atur
ed in
the
2006
Mul
tilat
eral
Dev
elop
men
t Ban
k (M
DB
) Com
mon
Per
form
ance
Ass
essm
ent
(CO
MPA
S) r
epor
t, w
here
MD
Bs
join
tly p
ublis
h in
form
atio
n on
how
they
con
duct
bus
ines
s an
d or
gani
ze
them
selv
es to
ens
ure
that
thei
r op
erat
ions
are
gea
red
tow
ards
resu
lts.12
4
28 Effective Leadership in International Organizations
d. In
ter-
Am
eric
an D
evel
op
men
t B
ank
(IDB
)
Org
aniz
atio
n Fo
unde
d in
195
9 as
a p
artn
ersh
ip b
etw
een
Latin
Am
eric
an c
ount
ries
and
the
Uni
ted
Sta
tes,
the
IDB
sup
port
s cl
ient
gov
ernm
ents
, priv
ate
entit
ies
and
non-
profi
t sec
tors
with
cap
ital f
or d
evel
opm
ent o
pera
tions
. The
Inte
r-A
mer
ican
D
evel
opm
ent B
ank
Gro
up (I
AD
B) i
s co
mpo
sed
of th
e ID
B, t
he In
ter-
Am
eric
an
Inve
stm
ent C
orpo
ratio
n (II
C) a
nd th
e M
ultil
ater
al In
vest
men
t Fun
d (M
IF),
the
latt
er
bein
g ad
min
iste
red
by th
e ID
B. T
he g
roup
is h
eadq
uart
ered
in th
e U
nite
d S
tate
s (W
ashi
ngto
n D
C).
Go
vern
ance
The
IAD
B is
hea
ded
by a
boa
rd o
f gov
erno
rs, w
hich
del
egat
es o
vers
ight
of b
ank
oper
atio
ns to
a b
oard
of e
xecu
tive
dire
ctor
s (re
pres
enta
tives
from
48
coun
trie
s).
The
man
agem
ent t
eam
run
s da
y-to
-day
ope
ratio
ns. E
lect
ed b
y th
e bo
ard
of
gove
rnor
s, th
e pr
esid
ent c
hairs
the
mee
tings
of t
he b
oard
of e
xecu
tive
dire
ctor
s,
but h
as n
o vo
te.
Leng
th o
f le
ader
ship
man
dat
eFi
ve y
ears
; can
be
re-e
lect
ed.
Inco
me
$11.
4 bi
llion
in le
ndin
g w
as a
ppro
ved
in 2
012.
The
sub
scrib
ed c
apita
l to
the
IDB
, af
ter
the
nint
h ge
nera
l cap
ital i
ncre
ase,
will
amou
nt to
$17
0.9
billio
n.
Num
ber
of
staf
fA
bout
2,0
00.
His
tory
of
lead
ersh
ip
The
thre
e pr
ior
pres
iden
ts s
erve
d se
vera
l ter
ms:
Fel
ipe
Her
rera
(fro
m C
hile
, 196
0-19
71);
Ant
onio
Ort
iz M
ena
(Mex
ico,
197
1-19
88) a
nd E
nriq
ue V
. Igl
esia
s (U
rugu
ay,
1988
-200
5).
The
curr
ent p
resi
dent
, Lui
s A
lber
to M
oren
o (C
olom
bia;
200
5-pr
esen
t), h
as a
lso
serv
ed m
ore
than
one
term
.
In th
e 19
70 e
lect
ions
, bot
h A
rgen
tina
and
Vene
zuel
a no
min
ated
diff
eren
t ca
ndid
ates
, but
on
27 N
ovem
ber,
Ort
iz re
ceiv
ed th
e m
ajor
ity o
f vot
es. D
avid
M.
Ken
nedy
, US
sec
reta
ry o
f the
trea
sury
, rep
orte
d to
Pre
side
nt R
icha
rd N
ixon
that
the
elec
tion
had
been
“co
nten
tious
”.12
5
The
And
ean
Dev
elop
men
t Cor
pora
tion
(CA
F) fu
nded
mor
e La
tin A
mer
ican
in
frast
ruct
ure
proj
ects
in 2
012
than
the
IAD
B a
nd W
orld
Ban
k co
mbi
ned.
126
Acc
ordi
ng to
Hum
phre
y an
d M
icha
elow
a (2
013)
, the
att
ract
iven
ess
of C
AF
vis-
à-vi
s th
e IA
DB
is it
s fa
st p
roce
ssin
g tim
es a
nd lo
w s
ocie
tal a
nd e
nviro
nmen
tal s
tand
ards
. S
uch
adva
ntag
es, t
he a
utho
rs a
rgue
, are
per
haps
mad
e po
ssib
le b
y C
AF’
s la
ck o
f no
n-re
gion
al m
embe
rs.12
7
Cur
rent
tra
ject
ory
Sin
ce M
oren
o as
sum
ed th
e pr
esid
ency
in O
ctob
er 2
005,
the
bank
has
und
ergo
ne a
m
ajor
resh
apin
g of
its
orga
niza
tiona
l str
uctu
re, a
nd h
as e
stab
lishe
d a
refo
rm a
gend
a lin
ked
to th
e ni
nth
gene
ral i
ncre
ase
in re
sour
ces
man
date
.
29Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
r P
ublis
hed
rule
sO
ther
fact
ors
I. Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
No.
The
Cha
irman
sub
mits
the
term
s of
the
cont
ract
for
empl
oym
ent
for
the
Pre
side
nt to
the
Boa
rd o
f Gov
erno
rs in
a c
onfid
entia
l man
ner.12
8
Som
e ob
serv
ers
cele
brat
e th
e IA
DB
’s g
over
nanc
e st
ruct
ure,
arg
uing
that
it b
ette
r pr
eser
ves
the
inte
rest
s of
regi
onal
mem
bers
than
oth
er m
ultil
ater
al
inst
itutio
ns. N
ancy
Bird
sall
(201
4), f
or e
xam
ple,
no
tes
that
in th
e IA
DB
regi
onal
mem
bers
hol
d a
maj
ority
of t
he v
otin
g po
wer
, whe
reas
non
-bo
rrow
ing
mem
bers
col
lect
ivel
y ho
ld a
maj
ority
in
the
Wor
ld B
ank.
129
Num
erou
s au
thor
s ha
ve w
arne
d,
how
ever
, tha
t vot
ing
wei
ght i
s an
insu
ffici
ent
mea
sure
of p
ower
and
influ
ence
with
in a
n or
gani
zatio
n (S
chot
ter
1981
; Hos
li 19
96).13
0 S
tran
d (2
003)
, em
ploy
ing
the
John
ston
vot
ing
pow
er in
dex,
ca
lcul
ates
the
actu
al d
istr
ibut
ion
of v
otin
g po
wer
in
the
IAD
B b
ased
on
indi
vidu
al c
ount
ries’
vot
ing
pow
er w
ithin
coa
litio
n gr
oups
and
the
pow
er o
f the
co
aliti
on g
roup
itse
lf. A
ccor
ding
to th
is c
alcu
latio
n,
the
Uni
ted
Sta
tes
hold
s 80
% o
f vot
ing
pow
er w
ithin
th
e IA
DB
.131
Furt
her,
as B
irdsa
ll (2
014)
not
es h
erse
lf,
the
US
, via
its
de fa
cto
veto
pow
er, c
ontr
ols
the
sele
ctio
n of
the
IAD
B’s
Exe
cutiv
e V
ice-
Pre
side
nt
(EV
P).
This
is s
igni
fican
t giv
en th
at th
e E
VP
cha
irs
the
Loan
Com
mitt
ee th
at m
ust a
ppro
ve a
ny p
roje
ct
befo
re it
reac
hes
the
Boa
rd o
f Gov
erno
rs fo
r fin
al
appr
oval
.132
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip e
lect
ion
and
re-e
lect
ion
in p
ract
ice?
Full
mem
bers
hip.
(a) E
ach
Gov
erno
r ca
n no
min
ate
a ca
ndid
ate.
(b)
Eac
h m
embe
r co
untr
y ha
s eq
ual a
mou
nt o
f vot
es (1
35) p
lus
one
vote
fo
r ea
ch s
hare
of o
rdin
ary
capi
tal (
OC
) sto
ck o
f the
Ban
k. T
he m
ajor
ity
of to
tal v
otin
g po
wer
of m
embe
r co
untr
ies
elec
ts th
e P
resi
dent
, in
clud
ing
an a
bsol
ute
maj
ority
of g
over
nors
of r
egio
nal m
embe
rs.13
3 Vo
ting
pow
er a
mon
g m
embe
r co
untr
ies
of th
e ID
B is
as
follo
ws:
Lat
in
Am
eric
an a
nd th
e C
arib
bean
hav
e 50
.015
%, U
nite
d S
tate
s 30
.006
%,
Can
ada
4.00
1% a
nd th
e no
n-re
gion
al m
embe
rs 1
5.97
9%.
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
elec
tion
that
wei
ghs
com
pete
nce
agai
nst t
he p
ublis
hed
crite
ria?
Yes.
The
com
preh
ensi
ve s
et o
f reg
ulat
ions
134
toge
ther
with
the
agre
emen
t est
ablis
hing
the
Ban
k135
is p
ublis
hed
onlin
e.
30 Effective Leadership in International Organizations
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
MO
/IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es a
ccou
ntab
ility
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
The
IDB
has
a s
erie
s of
str
ateg
ies
to a
chie
ve it
s in
stitu
tiona
l m
anda
tes.
136
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
It is
unc
lear
if th
ere
is a
spe
cific
, for
mal
exp
ecta
tion
that
the
Pre
side
nt
do s
o. H
owev
er, P
resi
dent
Lui
s M
oren
o di
d re
leas
e a
five-
year
pla
n tit
led
Bui
ldin
g O
ppor
tuni
ty fo
r th
e M
ajor
ity in
200
6 th
at li
sts
a nu
mbe
r of
spe
cific
str
ateg
ies
and
goal
s fo
r th
e 20
07-2
012
perio
d.13
7
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Ye
s. A
ll ID
B e
mpl
oyee
s m
ust d
iscl
ose
confl
ict o
f int
eres
ts to
pre
vent
th
e si
tuat
ion
from
esc
alat
ing
into
an
alle
gatio
n of
Mis
cond
uct.13
8
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Ye
s. A
ll ID
B e
mpl
oyee
s ad
here
to s
tric
t eth
ical
sta
ndar
ds la
id o
ut in
th
e 20
12 C
ode
of E
thic
s an
d P
rofe
ssio
nal C
ondu
ct.13
9 Th
e B
oard
of
Exe
cutiv
e D
irect
ors
is s
ubje
ct to
its
own
Cod
e.
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
er s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
No
evid
ence
.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
No.
As
of D
ecem
ber
2012
, the
Pre
side
nt h
as a
fixe
d sa
lary
of
$440
,798
(doe
s no
t inc
lude
Exe
cutiv
e A
llow
ance
of $
78,8
89).1 4
0
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
No
evid
ence
.
IV.
Lead
ersh
ip r
e-el
ectio
n is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t cr
iteria
con
side
red
by th
e fu
ll m
embe
rshi
p in
the
re-a
ppoi
ntm
ent
proc
ess?
No
evid
ence
.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
No
evid
ence
.
31Evaluation of Organizational Structures that Enable Effective Leadership
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
The
Pre
side
nt m
akes
pro
posa
ls o
n th
e ge
nera
l pol
icy
of th
e B
ank
for
cons
ider
atio
n by
the
Boa
rd.
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
No
evid
ence
.
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
Of t
he 2
012
tota
l app
rova
ls, $
10.8
billi
on w
as fr
om th
e O
rdin
ary
Cap
ital (
OC
), $3
20 m
illion
from
the
Fund
for
Spe
cial
Ope
ratio
ns (F
SO
) (b
efor
e 19
65 w
as c
alle
d S
ocia
l Pro
gres
s Tr
ust F
und)
.141
Con
trib
utio
ns
to th
e FS
O a
re m
ade
in th
e fo
rm o
f non
-neg
otia
ble,
non
-inte
rest
be
arin
g de
man
d ob
ligat
ions
in li
eu o
f the
imm
edia
te p
aym
ent o
f all
or
any
part
of a
mem
ber’s
con
trib
utio
ns q
uota
s.
The
Boa
rd a
lloca
tes
the
reso
urce
s.14
2 (S
teph
en D
. Kra
sner
writ
es th
at
for
the
FSO
act
iviti
es v
otin
g, th
e U
nite
d S
tate
s ha
ve a
blo
ckin
g ve
to.)14
3
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
Wor
king
on
the
Hum
an C
apita
l Str
ateg
y (2
011)
,144
a br
oad
cons
ulta
tion
proc
ess
was
und
erta
ken
by M
anag
emen
t to
iden
tify
the
key
chal
leng
es
perc
eive
d by
sta
ff th
roug
h an
ele
ctro
nic
surv
ey s
ent o
ut to
500
em
ploy
ees.
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
No
evid
ence
.
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
man
agem
ent t
o en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
Mos
t im
port
antly
, civ
il so
ciet
y or
gani
zatio
ns (C
SO
s) m
ay a
lso
be e
ligib
le to
rece
ive
finan
cing
from
the
Ban
k.A
lso,
acc
ordi
ng to
the
Str
ateg
y fo
r P
rom
otin
g C
itize
n P
artic
ipat
ion
in B
ank
Act
iviti
es (2
004)
,145
Ther
e ar
e fo
ur
area
s of
Ban
k ac
tivity
in w
hich
citi
zen
part
icip
atio
n ca
n be
sys
tem
atic
ally
inco
rpor
ated
: (i)
Ban
k in
put i
nto
the
shap
ing
of c
ount
ry d
evel
opm
ent p
olic
ies,
pla
ns a
nd a
gend
as; (
ii) s
ecto
r st
rate
gy a
nd c
ount
ry s
trat
egy
form
ulat
ion,
(iii)
pro
ject
pre
para
tion
and
impl
emen
tatio
n, a
nd (i
v) e
valu
atio
n of
Ban
k ac
tiviti
es. T
here
are
ann
ual
CS
O m
eetin
gs a
nd C
SO
Con
sulti
ng G
roup
s fu
nctio
ning
thro
ugh
the
year
.
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
exec
utiv
e m
anag
emen
t tho
roug
hly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
Eva
luat
ion
at th
e ID
B is
a s
hare
d re
spon
sibi
lity
betw
een
man
agem
ent a
nd th
e O
ffice
of E
valu
atio
n an
d O
vers
ight
(OV
E).
Man
agem
ent f
ocus
es o
n pr
ojec
t eva
luat
ions
and
mon
itorin
g po
rtfo
lio p
erfo
rman
ce. O
VE
is in
depe
nden
t of
man
agem
ent a
nd a
nsw
ers
to th
e B
oard
of E
xecu
tive
Dire
ctor
s. It
s ac
tiviti
es in
clud
e en
surin
g th
at s
trat
egie
s,
polic
ies
and
prog
ram
mes
com
ply
with
the
IDB
’s o
bjec
tives
and
man
date
s. O
VE
ove
rsee
s th
e B
ank’
s in
tern
al
mon
itorin
g m
echa
nism
s an
d co
nduc
ts e
x-po
st p
roje
ct e
valu
atio
ns.
OV
E h
as o
rgan
izat
iona
l and
beh
avio
ural
inde
pend
ence
, and
is fr
ee fr
om e
xter
nal p
ress
ure
and
confl
icts
of
inte
rest
acc
ordi
ng to
the
crite
ria e
stab
lishe
d by
the
Eva
luat
ion
Coo
pera
tion
Gro
up o
f the
Mul
tilat
eral
D
evel
opm
ent B
anks
(EC
G),
of w
hich
the
IDB
is a
foun
ding
mem
ber.
32 Effective Leadership in International Organizations
e. In
tern
atio
nal M
one
tary
Fun
d (I
MF
)
Org
aniz
atio
n E
stab
lishe
d af
ter
the
Sec
ond
Wor
ld W
ar a
s pa
rt o
f the
inte
rnat
iona
l eco
nom
ic
infra
stru
ctur
e ag
reed
at B
rett
on W
oods
(Uni
ted
Sta
tes)
, the
IMF
is c
omm
itted
to
prom
otin
g in
tern
atio
nal m
onet
ary
coop
erat
ion
and
high
leve
ls o
f em
ploy
men
t and
in
com
e, a
s w
ell a
s fa
cilit
atin
g in
tern
atio
nal t
rade
.146
Go
vern
ance
The
boar
d of
gov
erno
rs is
the
IMF’
s hi
ghes
t dec
isio
n-m
akin
g bo
dy. I
t con
sist
s of
one
gov
erno
r an
d on
e al
tern
ate
gove
rnor
for
each
of t
he 1
88 m
embe
r co
untr
ies.
The
gov
erno
rs, a
ppoi
nted
by
thei
r re
spec
tive
mem
ber
coun
trie
s,
are
usua
lly m
inis
ters
of fi
nanc
e or
the
head
s of
thei
r co
untr
ies’
cen
tral
ban
k.
The
boar
d re
tain
s th
e rig
ht to
app
rove
quo
ta in
crea
ses,
the
adm
ittan
ce o
f new
m
embe
rs, c
ompu
lsor
y w
ithdr
awal
of m
embe
rs, a
nd a
men
dmen
ts to
the
Art
icle
s of
Agr
eem
ent a
nd B
y-La
ws.
The
boa
rd is
adv
ised
by
two
min
iste
rial c
omm
ittee
s:
the
Inte
rnat
iona
l Mon
etar
y an
d Fi
nanc
ial C
omm
ittee
(IM
FC) a
nd th
e D
evel
opm
ent
Com
mitt
ee.
The
exec
utiv
e bo
ard
cons
ists
of 2
4 ex
ecut
ive
dire
ctor
s re
pres
entin
g al
l 188
m
embe
r co
untr
ies,
and
con
duct
s th
e IM
F’s
busi
ness
. Cur
rent
ly, t
he fi
ve la
rges
t qu
ota
cont
ribut
ors
appo
int t
heir
own
exec
utiv
e di
rect
or, a
nd th
e ot
her
coun
trie
s el
ect a
n ex
ecut
ive
dire
ctor
bas
ed o
n co
nstit
uenc
ies.
Und
er th
e qu
ota
and
gove
rnan
ce re
form
s, a
dopt
ed in
201
0 bu
t not
yet
in fo
rce,
all
24 e
xecu
tive
dire
ctor
s w
ould
be
elec
ted
by m
embe
r co
untr
ies,
mak
ing
the
IMF
the
only
in
tern
atio
nal i
nstit
utio
n w
ith a
n al
l-ele
cted
boa
rd.14
7
The
IMF
is le
d by
the
man
agin
g di
rect
or (M
D),
who
is th
e he
ad o
f sta
ff an
d ch
airm
an o
f the
exe
cutiv
e bo
ard.
The
MD
is a
ssis
ted
by a
firs
t dep
uty
man
agin
g di
rect
or a
nd th
ree
depu
ty m
anag
ing
dire
ctor
s. T
he m
anag
emen
t tea
m o
vers
ees
the
staf
f and
mai
ntai
ns h
igh-
leve
l con
tact
with
mem
ber
coun
trie
s, p
rivat
e-se
ctor
or
gani
zatio
ns, t
he m
edia
, civ
il so
ciet
y or
gani
zatio
ns, t
hink
tank
s, a
cade
mia
and
ot
her
inst
itutio
ns.
Leng
th o
f le
ader
ship
man
dat
eA
rene
wab
le fi
ve-y
ear
term
.
Tota
l quo
tas
$360
billi
on, a
s of
Mar
ch 2
013.
Num
ber
of
staf
fA
ppro
xim
atel
y 2,
700.
His
tory
of
lead
ersh
ipLe
ader
ship
recr
uitm
ent a
t the
IMF
and
Wor
ld B
ank
has
deal
t with
the
natio
nalit
y pr
inci
ple
– a
long
stan
ding
con
vent
ion
by w
hich
the
Uni
ted
Sta
tes
and
Eur
ope
divi
de m
anag
emen
t of t
he re
spec
tive
orga
niza
tions
. The
IMF’
s M
D is
sel
ecte
d by
its
exe
cutiv
e bo
ard,
whi
ch a
lso
appr
oves
the
MD
’s c
ontr
act.
A g
over
nor
or a
n ex
ecut
ive
dire
ctor
may
nom
inat
e ca
ndid
ates
with
out r
egar
d to
thei
r na
tiona
lity,
al
thou
gh a
ll M
Ds
have
bee
n E
urop
ean:
Cam
ille G
utt (
from
Bel
gium
, 194
6-19
51);
Ivar
Roo
th (S
wed
en, 1
951-
1956
); P
er J
acob
sson
(Sw
eden
, 195
6-19
63);
Pie
rre-
Pau
l S
chw
eitz
er (F
ranc
e, 1
963-
1973
); H
. Joh
anne
s W
ittev
een
(Net
herla
nds,
197
3-19
78);
Jacq
ues
de L
aros
ière
(Fra
nce,
197
8-19
87);
Mic
hel C
amde
ssus
(Fra
nce,
198
7-20
00);
Hor
st K
öhle
r (G
erm
any,
200
0-20
04);
Rod
rigo
de R
ato
(Spa
in, 2
004-
2007
) an
d D
omin
ique
Str
auss
-Kah
n (F
ranc
e, 2
007-
2011
).
The
IMF’
s cu
rren
t lea
der,
Chr
istin
e La
gard
e (F
ranc
e, 2
011-
pres
ent),
is a
lso
its fi
rst
fem
ale
MD
.
The
MD
pos
ition
has
bee
n ac
com
pani
ed b
y its
sha
re o
f con
trov
ersy
. In
2000
, the
U
nite
d S
tate
s ch
alle
nged
the
Ger
man
nom
inat
ion
of C
aio
Koc
h-W
eser
, the
reby
tr
igge
ring
confl
ict:
Japa
n an
d de
velo
ping
cou
ntrie
s si
gnal
led
that
the
conv
entio
n w
as to
be
calle
d in
to q
uest
ion
(lack
of t
rans
pare
ncy
and
dela
ys in
app
oint
men
t ha
ve b
een
clos
ely
rela
ted
to th
e co
nven
tion)
. Lat
er, i
n 20
07, R
odrig
o de
Rat
o’s
resi
gnat
ion
halfw
ay th
roug
h hi
s te
rm d
ue to
per
sona
l rea
sons
sho
cked
the
orga
niza
tion.
And
his
suc
cess
or, D
omin
que
Str
auss
-Kah
n, re
sign
ed in
May
201
1 af
ter
bein
g ar
rest
ed.
Cur
rent
tra
ject
ory
It is
wid
ely
reco
gniz
ed t
hat,
to b
e ef
fect
ive,
the
IM
F go
vern
ance
str
uctu
re m
ust
repr
esen
t th
e in
tere
sts
of a
ll its
mem
bers
and
refl
ect
the
curr
ent
wor
ld e
cono
my.
Th
is w
as s
een
in th
e 20
06 re
form
s, w
hich
incl
uded
wid
e-ra
ngin
g qu
ota
real
ignm
ents
(in
crea
sing
the
vot
ing
pow
er o
f dyn
amic
em
ergi
ng-m
arke
t co
untr
ies,
con
sist
ent
with
th
eir g
row
ing
rela
tive
impo
rtan
ce in
the
wor
ld e
cono
my)
, a s
igni
fican
t inc
reas
e in
bas
ic
vote
s an
d a
chan
ge in
how
they
are
det
erm
ined
, to
prot
ect t
he v
otin
g po
wer
of s
mal
l an
d lo
w-in
com
e co
untr
ies.
33Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
rsP
ublis
hed
rule
s O
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
Yes.
Ter
ms
of A
ppoi
ntm
ent f
or C
hris
tine
Laga
rde
wer
e pu
blis
hed
on
July
5, 2
011
in fo
rm o
f a p
ress
rele
ase.
148
The
Fund
’s A
rtic
les
of A
gree
men
t and
By-
Law
s of
fer
stan
dard
ized
job
desc
riptio
n fo
r E
xecu
tive
Dire
ctor
s.14
9 Th
ere
are
also
com
plet
e TO
Rs
for
the
ethi
cs a
dvis
er,15
0 th
e om
buds
pers
on,15
1 an
d th
e In
depe
nden
t E
valu
atio
n O
ffice
.152
Bef
ore
2007
ther
e w
as n
o st
atem
ent o
f the
qu
aliti
es, e
xper
tise
and
expe
rienc
e th
at c
andi
date
s sh
ould
hav
e. T
he p
roce
ss im
prov
emen
ts s
tart
ed
with
the
Exe
cutiv
e B
oard
set
ting
out a
tim
etab
le a
nd
invi
ting
nom
inat
ions
from
Exe
cutiv
e D
irect
ors
for
the
post
of M
D, a
nd in
terv
iew
ing
thos
e w
ho a
pplie
d.15
3
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
in p
ract
ice?
The
entir
e m
embe
rshi
p. A
ny IM
F m
embe
r, th
roug
h its
Gov
erno
r or
E
xecu
tive
Dire
ctor
, can
nom
inat
e a
cand
idat
e fo
r th
e po
st o
f Man
agin
g D
irect
or. A
ccor
ding
to th
e qu
ota
form
ula,
“th
e to
tal v
otes
of e
ach
mem
ber
shal
l be
equa
l to
the
sum
of i
ts b
asic
vot
es a
nd it
s qu
ota-
base
d vo
tes”
.154
In D
ecem
ber
2010
, the
Boa
rd o
f Gov
erno
rs a
ppro
ved
a qu
ota
and
gove
rnan
ce re
form
that
is to
shi
ft m
ore
than
6%
of q
uota
sh
ares
to e
mer
ging
mar
ket a
nd p
rote
ct th
e qu
ota
shar
es a
nd v
otin
g po
wer
of t
he p
oore
st m
embe
rs.15
5
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
sele
ctio
n th
at w
eigh
s co
mpe
tenc
e ag
ains
t the
pub
lishe
d cr
iteria
?
Yes.
The
pro
cess
for
lead
ersh
ip s
elec
tion
is p
art o
f the
foun
ding
A
rtic
les
of A
gree
men
t of t
he In
tern
atio
nal M
onet
ary
Fund
and
is
publ
ical
ly a
vaila
ble.
156
The
proc
edur
es a
nd ti
met
able
for
2011
sel
ectio
n of
the
Man
agin
g D
irect
or w
ere
publ
ishe
d th
roug
h a
serie
s of
pre
ss
rele
ases
.157
Ther
e is
a n
omin
atio
n pe
riod,
follo
wed
by
shor
tlist
ing
of c
andi
date
s (in
cas
e th
ere
are
mor
e th
an th
ree)
by
a m
ajor
ity o
f vot
es c
ast b
y th
e E
xecu
tive
Boa
rd. O
nce
the
shor
tlist
is p
ublis
hed
24 E
xecu
tive
Dire
ctor
s in
terv
iew
eac
h ca
ndid
ate.
Th
e ca
ndid
ates
then
mak
e st
atem
ents
to th
e E
xecu
tive
Boa
rd (w
hich
are
pub
lishe
d), f
ollo
win
g by
a Q
&A
ses
sion
. The
Boa
rd th
en m
akes
the
final
se
lect
ion
trad
ition
ally
bas
ed o
n co
nsen
sus
(alth
ough
a
maj
ority
of v
otes
cas
t is
form
ally
requ
ired)
. The
se
lect
ed c
andi
date
is n
otifi
ed a
nd a
nnou
nced
pu
blic
ly, i
nclu
ding
the
hirin
g co
ntra
ct.
II.
The
lead
er h
as c
lear
per
form
ance
exp
ecta
tions
whi
ch a
re tr
ansp
aren
t and
con
sist
ent w
ith M
O/IO
’s o
vera
rchi
ng g
oals
and
whi
ch fa
cilit
ates
lead
ersh
ip
acco
unta
bilit
y
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
Yes.
The
resp
onsi
bilit
ies
of m
anag
emen
t of t
he o
rgan
izat
ion
are
divi
ded
betw
een
the
Man
agin
g D
irect
or a
nd fo
ur D
eput
y M
anag
ing
Dire
ctor
s (D
MD
s). E
ach
DM
D h
as a
pur
view
of c
ount
ries
and
subj
ect m
atte
rs fo
r w
hich
he/
she
is re
spon
sibl
e an
d ty
pica
lly o
vers
ees
the
inte
rnal
revi
ew
proc
ess
for
each
Boa
rd p
aper
and
cha
irs re
late
d B
oard
mee
tings
. In
addi
tion
to th
e co
untr
ies
and
subj
ects
und
er h
is/h
er p
urvi
ew, t
he F
irst
Dep
uty
Man
agin
g D
irect
or is
resp
onsi
ble
for
all i
ssue
s th
at a
re n
ot in
th
e pu
rvie
w o
f the
oth
er D
MD
s an
d as
sist
s th
e M
anag
ing
Dire
ctor
in
the
com
preh
ensi
ve o
vers
ight
of t
he in
stitu
tion.
The
Boa
rd a
lso
sets
ob
ject
ives
for
asse
ssin
g th
e pe
rform
ance
of t
he M
anag
ing
Dire
ctor
(a
nd D
MD
s), a
nd s
uch
asse
ssm
ent t
akes
pla
ce a
nnua
lly.
Com
mitm
ents
are
som
etim
es m
ade
unof
ficia
lly a
nd
befo
re th
e se
lect
ion
is m
ade.
For
exa
mpl
e, J
acqu
es
de L
aros
ière
com
mitt
ed to
cha
ir th
e B
oard
mee
tings
pe
rson
ally
, and
he
kept
the
prom
ise.
158
34 Effective Leadership in International Organizations
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
Yes.
Alth
ough
it is
n’t i
n th
e te
rms
of a
ppoi
ntm
ent.
Man
agin
g D
irect
or
pres
ents
thei
r go
als
and
visi
on to
the
inst
itutio
n’s
min
iste
rial p
olic
y ad
viso
ry c
omm
ittee
, the
IMFC
, tw
ice
a ye
ar in
the
Glo
bal P
olic
y A
gend
a.15
9 IM
FC d
iscu
sses
and
pro
vide
s its
vie
ws,
whi
ch a
re th
en
tran
slat
ed b
y th
e M
anag
ing
Dire
ctor
into
an
oper
atio
nally
poi
nted
set
of
pro
posa
ls a
s th
e S
tate
men
t on
the
Wor
k P
rogr
am o
f the
Exe
cutiv
e B
oard
, whi
ch is
dis
cuss
ed a
nd e
ndor
sed
by th
e E
xecu
tive
Boa
rd.16
0
The
Wor
k P
rogr
am (t
wic
e a
year
) is
then
con
tinuo
usly
mon
itore
d by
the
MD
and
the
Boa
rd, a
nd re
vise
d in
ligh
t of d
evel
opm
ents
to e
nsur
e its
ef
fect
ive
impl
emen
tatio
n. T
he M
anag
ing
Dire
ctor
and
the
man
agem
ent
team
ove
rsee
the
inst
itutio
n’s
Acc
ount
abilit
y Fr
amew
ork
to e
nsur
e th
at
seni
or m
anag
ers
(Dep
artm
ent H
eads
) mee
t the
str
ateg
ic g
oals
set
by
the
Man
agin
g D
irect
or.
The
regu
lar
stru
ctur
ed d
iscu
ssio
ns b
etw
een
depa
rtm
ent d
irect
ors
and
man
agem
ent f
ocus
on
key
depa
rtm
enta
l obj
ectiv
es, i
nclu
ding
on
budg
et
and
hum
an re
sour
ce p
riorit
ies.
Dep
artm
enta
l ob
ject
ives
flow
from
the
annu
al s
tate
men
t of
Man
agem
ent’s
Key
Goa
ls, w
hich
is d
eriv
ed fr
om
the
Man
agin
g D
irect
or’s
Glo
bal P
olic
y A
gend
a.
Man
agem
ent h
olds
sem
i-ann
ual d
iscu
ssio
ns w
ith
each
Dire
ctor
to d
iscu
ss p
rogr
ess
mad
e w
ith c
urre
nt
stra
tegi
c pr
iorit
ies
and
to re
view
per
form
ance
ag
ains
t bud
get a
nd p
eopl
e m
anag
emen
t ind
icat
ors.
N
ew g
oals
and
targ
ets
are
also
dis
cuss
ed fo
r th
e pe
riod
ahea
d. T
his
proc
ess
help
s im
prov
e de
part
men
tal a
lignm
ent t
o in
stitu
tiona
l prio
ritie
s an
d en
hanc
es c
olla
bora
tion
betw
een
depa
rtm
ents
by
spec
ifyin
g jo
int o
bjec
tives
, whi
le p
rom
otin
g m
ore
effe
ctiv
e m
anag
emen
t of b
udge
ts a
nd p
eopl
e.16
1
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Ye
s. P
arag
raph
27
of th
e C
ode
of C
ondu
ct16
2 es
tabl
ishe
d th
e pr
inci
ple
that
“an
y st
aff m
embe
r w
ho c
onsi
ders
that
he
or s
he m
ight
be
in
a po
sitio
n of
act
ual o
r ap
pare
nt c
onfli
ct o
f int
eres
t sho
uld
disc
lose
th
e m
atte
r” to
his
or
her
supe
rvis
or o
r to
the
Com
plia
nce
Offi
cer.
Sub
mis
sion
of a
nnua
l fina
ncia
l cer
tifica
tion
form
is a
lso
part
of M
D’s
co
ntra
ct. T
he C
ode
of C
ondu
ct is
als
o co
nsid
ered
in th
e as
sign
men
t of
staf
f tas
ks, i
nclu
ding
that
a m
issi
on c
hief
/rev
iew
ed c
anno
t be
assi
gned
to
a c
ount
ry o
f whi
ch h
e/sh
e is
a n
atio
nal.
In a
dditi
on, t
he E
thic
s C
omm
ittee
of t
he E
xecu
tive
Boa
rd d
eals
with
any
pos
sibl
e co
nflic
ts o
f in
tere
st a
mon
g E
xecu
tive
Dire
ctor
s.
Acc
ordi
ng to
the
IEO
, the
Fun
d’s
gove
rnan
ce
fram
ewor
k is
not
wel
l des
igne
d to
iden
tify
actu
al
and
pote
ntia
l con
flict
s of
inte
rest
or
ethi
cal p
robl
ems
of th
e M
D.16
3 N
amel
y, th
ere
is n
o “w
hist
le-b
low
er”
prot
ectio
n fo
r pe
rson
s w
ho re
port
mis
cond
uct,
and,
in
par
ticul
ar, t
here
is n
o m
echa
nism
for
com
plai
nts
and
conc
erns
abo
ut E
xecu
tive
Dire
ctor
s, th
e M
D, a
nd o
ther
sen
ior
offic
ers
that
gua
rant
ees
the
confi
dent
ialit
y of
the
sour
ce.
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Ye
s. T
he c
urre
nt M
D is
sub
ject
to th
e st
aff C
ode
of C
ondu
ct u
nder
the
term
s of
the
lett
er o
f app
oint
men
t. Th
ere
is a
Boa
rd E
thic
s C
omm
ittee
, w
hich
is s
epar
ate
from
Eth
ics
Offi
cer.16
4
As
the
IEO
not
es, i
t is
not c
lear
who
wou
ld b
e in
a
posi
tion
to a
pply
this
Cod
e to
the
MD
, giv
en th
at
thos
e re
spon
sibl
e fo
r its
app
licat
ion
repo
rt to
the
MD
.165
35Evaluation of Organizational Structures that Enable Effective Leadership
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
ersh
ip s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Yes.
The
Exe
cutiv
e B
oard
con
duct
s a
dire
ct A
nnua
l Per
form
ance
R
evie
w o
f the
Man
agin
g D
irect
or (a
nd D
MD
s), d
urin
g w
hich
MD
pr
ovid
es fe
edba
ck o
n he
r ow
n as
sess
men
t and
that
of t
he B
oard
in
the
sam
e co
ntex
t.166
This
ann
ual e
xerc
ise,
intr
oduc
ed in
200
9, is
bas
ed o
n a
defin
ed
fram
ewor
k. E
ach
year
, bot
h th
e B
oard
and
the
Man
agin
g D
irect
or
spec
ify p
erfo
rman
ce o
bjec
tives
for
each
oth
er, a
gain
st w
hich
an
asse
ssm
ent i
s co
nduc
ted
in th
e fo
llow
ing
year
. In
cond
uctin
g th
is
exer
cise
, the
Boa
rd e
ach
year
app
oint
s a
wor
king
gro
up o
f five
E
xecu
tive
Dire
ctor
s (w
ith g
eogr
aphi
cal r
epre
sent
atio
n) to
ove
rsee
the
proc
ess.
The
pro
cess
com
pris
es s
ever
al it
erat
ions
and
invo
lves
all
Exe
cutiv
e D
irect
ors.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
Chr
istin
e La
gard
e’s
term
s of
app
oint
men
t ide
ntify
a fi
xed
sala
ry o
f $4
67,9
40 p
er a
nnum
, whi
ch is
adj
uste
d by
the
incr
ease
in c
onsu
mer
pr
ice
inde
x in
the
grea
ter
Was
hing
ton
area
.167
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
Yes.
IMF
orga
nize
s m
anag
eria
l cou
rses
; the
man
agem
ent t
eam
has
ac
cess
to th
em.
IV.
Lead
ersh
ip r
e-el
ectio
n p
roce
ss is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
Yes.
The
Exe
cutiv
e B
oard
, in
cons
ulta
tion
with
the
entir
e m
embe
rshi
p,
dete
rmin
es w
heth
er to
re-a
ppoi
nt th
e M
anag
ing
Dire
ctor
. In
doin
g so
, it
take
s an
acc
ount
of M
D’s
per
form
ance
.
Acc
ordi
ng to
IEO
, the
Boa
rd h
as th
us fa
r pl
ayed
on
ly a
pro
form
a ro
le in
sel
ectin
g M
Ds
and
rene
win
g th
eir
appo
intm
ents
, with
the
actu
al d
ecis
ion
bein
g m
ade
by a
sub
set o
f mem
ber
coun
trie
s’ a
utho
ritie
s th
roug
h an
opa
que
proc
ess.
168
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Yes.
In c
onsi
derin
g an
y re
-app
oint
men
t of t
he M
anag
ing
Dire
ctor
, the
E
xecu
tive
Boa
rd, r
epre
sent
ing
the
mem
bers
hip,
con
side
rs a
ll op
tions
.A
ccor
ding
to IE
O, t
here
is n
o fo
rmal
pro
cess
for
sear
chin
g fo
r ca
ndid
ates
. The
con
vent
ion
that
the
gove
rnm
ents
of t
heir
coun
trie
s of
orig
in p
ropo
se
cand
idat
es h
as in
the
past
resu
lted
in s
ome
com
pete
nt p
ossi
ble
cand
idat
es n
ot b
eing
put
fo
rwar
d fo
r a
varie
ty o
f rea
sons
incl
udin
g do
mes
tic
polit
ical
fact
ors
or la
ck o
f ent
husi
asm
by
the
natio
nal
auth
oriti
es.16
9
36 Effective Leadership in International Organizations
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
Yes.
The
Man
agin
g D
irect
or p
rese
nts
her
Glo
bal P
olic
y A
gend
a,
outli
ning
the
stra
tegi
c pr
iorit
ies
of th
e in
stitu
tion,
twic
e pe
r ye
ar to
th
e m
inis
teria
l pol
icy
advi
sory
com
mitt
ee, t
he IM
FC, a
fter
clos
e co
nsul
tatio
n w
ith th
e E
xecu
tive
Boa
rd. S
houl
d ci
rcum
stan
ces
war
rant
, th
e M
anag
ing
Dire
ctor
can
act
qui
ckly
to c
onsu
lt w
ith th
e E
xecu
tive
Boa
rd o
n re
finin
g th
e st
rate
gy in
the
inte
rim p
erio
d.
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
Yes.
The
Man
agin
g D
irect
or ro
utin
ely
cons
ults
with
the
Exe
cutiv
e B
oard
on
all s
trat
egic
mat
ters
. In
addi
tion,
the
Man
agin
g D
irect
or o
ften
mee
ts w
ith s
enio
r po
licy
mak
ers
durin
g he
r tr
avel
to m
embe
r co
untr
ies
and
disc
usse
s th
e st
rate
gic
prio
ritie
s of
the
inst
itutio
n, in
clud
ing
emer
ging
issu
es.17
0
The
EIO
sta
tes
that
ther
e ar
e al
so in
form
al p
ract
ices
th
at fa
cilit
ate
nego
tiatio
ns. E
.g.:
disc
ussi
ons
and
deci
sion
mak
ing
shift
out
of t
he B
oard
and
into
a
smal
ler
grou
p of
pol
icy
mak
ers
who
are
not
bou
nd
by v
otin
g ar
rang
emen
ts o
r fo
rmal
pro
cedu
res;
thei
r di
alog
ue ta
kes
plac
e th
roug
h co
nfer
ence
cal
ls a
nd
priv
ate
mee
tings
whe
re o
ffici
al m
inut
es a
re r
arel
y ke
pt.17
1
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
Sup
plem
enta
ry fi
nanc
ing
arra
ngem
ents
exi
st b
etw
een
the
IMF
and
a su
bset
of m
embe
rs. P
rimar
y am
ong
thes
e ar
e th
e N
ew A
rran
gem
ents
to
Bor
row
bet
wee
n th
e IM
F an
d 38
mem
ber
coun
trie
s. T
here
is s
ome
disc
retio
nary
bud
get o
n te
chni
cal a
ssis
tanc
e: 4
0% ($
107
milli
on, 4
6%
of e
xter
nal fi
nanc
ing
over
199
0-20
12 p
erio
d is
Jap
anes
e) o
f IM
F’s
budg
et d
evel
opm
ent a
nd m
ore
than
70%
of fi
eld
deliv
ery.
Som
e fu
nds
are
cont
rolle
d by
all
mem
bers
hip,
for
exam
ple
the
Pov
erty
Red
uctio
n an
d G
row
th F
acilit
y (P
RG
F).
The
finan
cing
mad
e av
aila
ble
to th
e IM
F un
der
such
cr
edit
arra
ngem
ents
are
inte
nded
to b
e av
aila
ble
to
any
mem
ber
coun
try
if ne
eded
.
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
The
re a
re p
erio
dic
IMF-
wid
e st
aff s
urve
ys o
n a
wid
e ra
nge
of
issu
es, w
ith th
e m
ost r
ecen
t con
duct
ed in
201
3. T
he m
anag
emen
t te
am s
hare
s its
resu
lts d
irect
ly w
ith a
ll th
e st
aff (
but d
oes
not p
ublic
ly
publ
ish
them
).
Ther
e is
an
inte
nse
follo
w-u
p w
ith s
taff,
incl
udin
g to
wn
hall
mee
tings
with
all
staf
f, an
d ac
tion
plan
s on
a w
ide
varie
ty o
f spe
cific
issu
es a
re d
evel
oped
, im
plem
ente
d, a
nd m
onito
red
clos
ely.
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
The
man
agem
ent t
eam
is a
sses
sed
on a
ll is
sues
. In
the
MD
’s s
elf-
asse
ssm
ent m
anag
emen
t of s
taff
is a
n im
port
ant e
lem
ent.17
2
37Evaluation of Organizational Structures that Enable Effective Leadership
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
The
annu
al re
port
men
tions
IMF
coop
erat
ion
with
labo
ur g
roup
s (m
ostly
, tho
ugh
disc
ussi
ons)
, civ
il so
ciet
y or
gani
zatio
ns (t
hrou
gh c
onfe
renc
es, m
eetin
gs, s
emin
ars
and
fello
wsh
ip p
rogr
amm
e th
at c
ould
cou
nt a
s lim
ited
inst
itutio
naliz
atio
n), a
cade
mia
(aca
dem
ic fe
llow
ship
pro
gram
me)
, as
wel
l as
legi
slat
ors.
The
IMF
Man
agin
g D
irect
or a
nd th
e W
orld
Ban
k P
resi
dent
als
o ho
ld a
civ
il so
ciet
y or
gani
zatio
ns to
wn
hall
mee
ting
durin
g th
e A
nnua
l Mee
tings
.
Mor
e re
cent
ly, t
he IM
F ha
s in
crea
sed
its
enga
gem
ent w
ith la
bour
gro
ups.
Sin
ce 2
010,
co
llabo
ratio
n be
twee
n th
e IM
F an
d th
e In
tern
atio
nal
Labo
ur O
rgan
izat
ion
(ILO
) has
not
icea
bly
incr
ease
d,
with
gre
ater
focu
s on
soc
ial p
rote
ctio
n flo
ors,
na
tiona
l soc
ial d
ialo
gue,
and
rese
arch
on
jobs
an
d gr
owth
. The
IMF
enga
ges
with
the
ITU
C o
n a
regu
lar
basi
s, a
nd th
e tw
o or
gani
zatio
ns h
old
annu
al
disc
ussi
ons
with
repr
esen
tativ
es o
f nat
iona
l lab
our
unio
ns. T
he IM
F al
so re
gula
rly e
ngag
es w
ith g
loba
l m
edia
and
hol
ds re
gula
r pr
ess
brie
fings
on
coun
try
and
polic
y m
atte
rs.17
3
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
the
lead
er th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
The
Inde
pend
ent E
valu
atio
n O
ffice
(IEO
) was
est
ablis
hed
in 2
001
to c
ondu
ct o
bjec
tive
eval
uatio
ns o
f Fun
d po
licie
s an
d ac
tiviti
es. U
nder
its
Term
s of
Ref
eren
ce, i
t is
fully
inde
pend
ent f
rom
the
Man
agem
ent o
f the
IMF
and
oper
ates
at a
rm’s
leng
th fr
om th
e B
oard
of E
xecu
tive
Dire
ctor
s. It
pub
lishe
s on
e re
port
a y
ear
on a
spe
cific
IM
F po
licy
(role
of I
MF
as tr
uste
d ad
vise
r, in
tern
atio
nal r
eser
ves,
rese
arch
at t
he IM
F). A
s in
dica
ted
in th
e te
rms
of re
fere
nce
for
IEO
,174
it en
gage
s w
ith e
xecu
tive
man
agem
ent,
the
boar
d an
d th
e st
aff w
hen
they
“re
spon
d to
re
leva
nt p
arts
of t
he e
valu
atio
n”.17
5 Fr
om a
mor
e op
erat
iona
l ang
le, t
he O
ffice
of I
nter
nal A
udit
and
Insp
ectio
n in
depe
nden
tly e
xam
ines
the
effe
ctiv
enes
s of
the
risk
man
agem
ent,
cont
rol,
and
gove
rnan
ce p
roce
sses
of t
he o
rgan
izat
ion.
Eac
h ye
ar, O
IA
cond
ucts
aud
its a
nd re
view
s, w
hich
incl
ude
finan
cial
aud
its, i
nfor
mat
ion
tech
nolo
gy a
udits
, and
ope
ratio
nal
and
effe
ctiv
enes
s au
dits
. OIA
may
als
o pr
ovid
e co
nsul
ting
serv
ices
, e.g
., he
lp id
entif
y co
ntro
ls fo
r ne
w
proc
esse
s. T
he o
vera
ll pu
rpos
e is
to e
nsur
e th
at th
e IM
F op
erat
es in
line
with
bes
t int
erna
tiona
l pra
ctic
es.
The
IMF
also
con
duct
s re
gula
r an
d ex
tens
ive
inte
rnal
sel
f-as
sess
men
ts o
f its
wor
k. T
here
is a
com
preh
ensi
ve
inte
rnal
revi
ew p
roce
ss fo
r al
l IM
F do
cum
ents
, pol
icy
anal
ysis
, and
lend
ing
oper
atio
ns, w
hich
beg
ins
with
an
inte
rdep
artm
enta
l sta
ff re
view
. Man
agem
ent i
s re
spon
sibl
e fo
r th
e fin
al c
lear
ance
of a
ll of
ficia
l doc
umen
ts
befo
re is
suan
ce to
, and
con
side
ratio
n by
, the
Exe
cutiv
e B
oard
. The
reaf
ter,
mos
t doc
umen
ts a
re p
ublis
hed.
E
xam
ples
of i
nter
nal s
elf-
asse
ssm
ent i
nclu
de e
x po
st a
sses
smen
ts/e
valu
atio
ns o
f fina
ncia
l pro
gram
mes
(for
ex
ampl
e, a
rece
nt a
sses
smen
t of t
he G
reec
e pr
ogra
mm
e).17
6
38 Effective Leadership in International Organizations
f. In
tern
atio
nal O
rgan
izat
ion
for
Mig
ratio
n (IO
M)
Org
aniz
atio
n IO
M w
orks
with
par
tner
s to
sup
port
sta
tes
in m
eetin
g th
e gr
owin
g op
erat
iona
l ch
alle
nges
of m
igra
tion
gove
rnan
ce; a
dvan
ce u
nder
stan
ding
of m
igra
tion
issu
es;
enco
urag
e so
cial
and
eco
nom
ic d
evel
opm
ent t
hrou
gh m
igra
tion;
and
uph
old
the
wel
l-bei
ng a
nd h
uman
rig
hts
of m
igra
nts.
IOM
has
a lo
ng-s
tand
ing,
ext
ensi
ve a
nd c
lose
ly c
oord
inat
ed w
orki
ng re
latio
nshi
p w
ith th
e U
N, a
t pol
icy
and
oper
atio
nal l
evel
s. A
t the
ope
ratio
nal l
evel
, IO
M c
hief
s of
mis
sion
par
ticip
ate
in h
uman
itaria
n co
untr
y te
ams
and
in v
irtua
lly a
ll U
N c
ount
ry
team
s. IO
M c
ontr
ibut
es to
sys
tem
-wid
e op
erat
ions
thro
ugh
its p
artic
ipat
ion
in th
e In
ter-
Age
ncy
Sta
ndin
g C
omm
ittee
(IA
SC
), an
d is
an
activ
e pa
rtne
r, le
ad a
nd c
o-le
ad in
sev
eral
clu
ster
s in
man
y co
untr
ies
arou
nd th
e w
orld
.
At t
he g
loba
l lev
el, t
he U
nite
d N
atio
ns H
igh
Com
mis
sion
er fo
r R
efug
ees
and
IOM
ar
e th
e ca
mp
coor
dina
tion
and
cam
p m
anag
emen
t co-
clus
ter
lead
age
ncie
s.
At t
he p
olic
y le
vel,
IOM
was
cha
ir of
the
Glo
bal M
igra
tion
Gro
up in
the
seco
nd
sem
este
r of
201
3, le
adin
g th
e gr
oup’
s pr
epar
atio
ns fo
r th
e se
cond
UN
Hig
h-Le
vel
Dia
logu
e on
Mig
ratio
n an
d D
evel
opm
ent.
From
201
1 to
201
3, th
e IO
M d
irect
or-
gene
ral (
DG
) led
sys
tem
-wid
e ef
fort
s to
sup
port
pre
vent
ion
of s
exua
l exp
loita
tion
and
abus
e (P
SE
A) a
s th
e P
SE
A c
ham
pion
. Int
er-in
stitu
tiona
l coo
pera
tion
is
mai
ntai
ned
by IO
M’s
hea
dqua
rter
s; th
e pe
rman
ent o
bser
ver
in N
ew Y
ork,
thro
ugh
ongo
ing
liais
on w
ith th
e U
N s
ecre
taria
t; an
d sp
ecia
l lia
ison
mis
sion
s in
the
field
. Tw
enty
-six
UN
age
ncie
s ar
e re
pres
ente
d in
IOM
as
Obs
erve
rs.
Go
vern
ance
The
IOM
Cou
ncil,
com
pris
ing
repr
esen
tativ
es o
f 157
mem
ber
stat
es, d
eter
min
es,
exam
ines
and
revi
ews
polic
ies,
pro
gram
mes
and
act
iviti
es, a
nd re
view
s an
d ap
prov
es th
e or
gani
zatio
n’s
budg
et, e
xpen
ditu
res
and
acco
unts
. As
the
high
est
auth
ority
, the
cou
ncil
revi
ews
the
repo
rts,
and
app
rove
s an
d di
rect
s th
e ac
tiviti
es,
of it
s su
bsid
iary
bod
ies.
Mee
ting
regu
larly
at i
ts a
nnua
l ses
sion
and
in s
peci
al
sess
ions
, the
cou
ncil
may
adm
it no
n-m
embe
r st
ates
upo
n th
eir
appl
icat
ion.
It m
ay
also
adm
it in
tern
atio
nal o
rgan
izat
ions
and
civ
il so
ciet
y or
gani
zatio
ns to
par
ticip
ate
in it
s se
ssio
ns a
s no
n-vo
ting
obse
rver
s. P
repa
ratio
ns fo
r co
unci
l ses
sion
s ar
e m
ade
thro
ugh
othe
r go
vern
ing
body
str
uctu
res,
incl
udin
g th
e st
andi
ng c
omm
ittee
on
pro
gram
mes
and
fina
nce
(SC
PF)
, inf
orm
al c
onsu
ltatio
ns a
nd w
orki
ng g
roup
s.
Leng
th o
f le
ader
ship
man
dat
eFi
ve y
ears
; ren
ewab
le o
nce.
Inco
me
Refl
ectin
g IO
M’s
exp
ansi
on, t
he o
rgan
izat
ion’
s bu
dget
reac
hed
$1.3
billi
on in
201
3,
the
fifth
-con
secu
tive
year
of g
row
th.17
7
Num
ber
of
staf
fA
ppro
xim
atel
y 8,
500
glob
ally
, with
mor
e th
an 4
80 fi
eld
loca
tions
.178
His
tory
of
lead
ersh
ipW
hen
sele
ctin
g th
e D
G, m
embe
r st
ates
hav
e tr
aditi
onal
ly e
lect
ed th
e ca
ndid
ate
nom
inat
ed b
y IO
M’s
larg
est d
onor
cou
ntry
, with
one
exc
eptio
n: B
astia
an H
avem
an,
Net
herla
nds
(196
1-19
69).
IOM
’s le
ader
ship
com
pris
es a
dep
uty
dire
ctor
-gen
eral
(D
DG
), w
ho is
als
o an
ele
cted
offi
cial
.
Pas
t lea
ders
of I
OM
and
its
pred
eces
sor
orga
niza
tions
wer
e: H
ugh
Gib
son
(from
the
Uni
ted
Sta
tes,
195
2-19
54);
Har
old
Titt
man
(Uni
ted
Sta
tes,
195
5-19
58);
Mar
cus
Dal
y (U
nite
d S
tate
s, 1
958-
1961
); B
astia
an H
avem
an (N
ethe
rland
s, 1
961-
1969
); Jo
hn
Thom
as (U
nite
d S
tate
s, 1
969-
1979
); Ja
mes
Car
lin (U
nite
d S
tate
s, 1
979-
1988
) and
B
runs
on M
cKin
ley
(Uni
ted
Sta
tes,
199
8-20
08).
The
curr
ent l
eade
r is
Willi
am S
win
g (U
nite
d S
tate
s, 2
008-
pres
ent).
179
Cur
rent
tra
ject
ory
Afte
r ta
king
offi
ce,
Sw
ing
emba
rked
on
a st
ruct
ural
rev
iew
tha
t co
nsol
idat
ed I
OM
’s
field
str
uctu
res
and
ensu
red
grea
ter c
oher
ence
at h
eadq
uart
ers;
180 i
ncre
ased
the
core
fu
ndin
g;18
1 an
d st
reng
then
ed in
tern
al c
ontr
ols
by e
stab
lishi
ng a
n au
dit
and
over
sigh
t co
mm
ittee
.
39Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
r P
ublis
hed
rule
sO
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
IO p
ublis
h th
e cr
iteria
/ter
ms
of re
fere
nce
for
the
lead
er o
nlin
e?Ye
s. T
he IO
M C
onst
itutio
n, w
hich
is a
vaila
ble
onlin
e, o
utlin
es th
e D
G’s
fu
nctio
ns. A
ccou
ntab
le to
the
Cou
ncil,
the
Dire
ctor
-Gen
eral
form
ulat
es
prop
osal
s re
late
d to
the
adm
inis
trat
ive
and
exec
utiv
e fu
nctio
ns o
f IO
M, i
n ac
cord
ance
with
the
Con
stitu
tion
and
Cou
ncil
polic
ies
and
deci
sion
s.
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
of th
e le
ader
?
Spe
cial
Cou
ncil
Ses
sion
s in
vite
all
votin
g M
embe
r S
tate
s to
par
ticip
ate
in th
e el
ectio
n pr
oces
s. T
he D
irect
or-G
ener
al a
nd th
e D
eput
y D
irect
or-
Gen
eral
(DD
G) a
re e
lect
ed b
y a
two-
third
s m
ajor
ity o
f all
part
icip
atin
g vo
ting
Mem
ber
Sta
tes
of th
e C
ounc
il.18
2 Th
e C
onst
itutio
n ou
tline
s th
e cr
iteria
for
Mem
ber
Sta
tes’
loss
of v
otin
g rig
hts.
A M
embe
r S
tate
w
hich
is in
arr
ears
in th
e pa
ymen
t of i
ts fi
nanc
ial c
ontr
ibut
ions
to th
e O
rgan
izat
ion
lose
s its
vot
ing
right
if th
e am
ount
of i
ts a
rrea
rs e
qual
s or
exc
eeds
the
amou
nt o
f the
con
trib
utio
ns d
ue in
the
prec
edin
g tw
o ye
ars.
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
sele
ctio
n th
at w
eigh
s co
mpe
tenc
ies
agai
nst t
he p
ublis
hed
crite
ria?
Yes.
The
pro
cess
of D
G a
nd D
DG
sel
ectio
n is
det
aile
d in
the
Con
stitu
tion,
whi
ch is
ava
ilabl
e on
line.
Add
ition
al e
lem
ents
for
the
elec
tion
of th
e le
ader
ship
, ado
pted
by
the
Cou
ncil
on 3
0 N
ovem
ber
2007
, stip
ulat
e th
e re
quire
men
t tha
t the
nom
inat
ion
of c
andi
date
s be
pr
esen
ted
by M
embe
r S
tate
s to
the
Cou
ncil
Cha
irper
son
no la
ter
than
tw
o m
onth
s pr
ior
to th
e el
ectio
ns.
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
the
IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es le
ader
ship
acc
ount
abilit
y
1D
oes
the
lead
er s
et c
lear
pe
rform
ance
exp
ecta
tions
for
them
selv
es, w
hich
are
tran
spar
ent
and
cons
iste
nt?
Yes.
The
Dire
ctor
-Gen
eral
’s a
ccep
tanc
e sp
eech
to th
e C
ounc
il up
on
elec
tion
outli
nes
the
over
arch
ing
prio
ritie
s fo
r th
e m
anda
te a
head
. The
D
irect
or-G
ener
al re
port
s bi
annu
ally
--
to th
e C
ounc
il an
d to
the
SC
PF
-- o
n th
e pe
rform
ance
of t
he o
rgan
izat
ion
unde
r hi
s le
ader
ship
. The
re
port
spe
cifie
s ho
w th
e w
ork
of th
e O
rgan
izat
ion
rela
tes
to e
ach
of
the
poin
ts o
f the
IOM
Str
ateg
y es
tabl
ishe
d by
the
Cou
ncil.
2Is
ther
e an
exp
ecta
tion
that
the
lead
er
tran
slat
es o
vera
rchi
ng g
oals
of t
he
orga
niza
tion
into
a m
anag
eabl
e an
d cl
ear
stra
tegy
?
Yes
– m
anda
ted
by th
e C
ounc
il, IO
M h
as p
roce
sses
that
est
ablis
h ac
tion
plan
s of
the
Org
aniz
atio
n’s
Str
ateg
y. T
he R
egio
nal S
trat
egie
s ar
e op
erat
iona
l too
ls th
at il
lust
rate
how
the
glob
al IO
M S
trat
egy
(12-
Poi
nt S
trat
egy)
is im
plem
ente
d at
the
regi
onal
leve
l. Tw
o co
ordi
natin
g co
mm
ittee
s fo
r m
anag
emen
t coo
rdin
atio
n (M
CC
) and
po
licy
form
ulat
ion
(PFC
C) f
acilit
ate
cohe
renc
e, c
omm
unic
atio
n an
d co
oper
atio
n be
twee
n H
eadq
uart
ers
and
the
Fiel
d an
d en
hanc
e th
e qu
ality
of d
ecis
ion-
mak
ing
and
com
plia
nce
thro
ugho
ut th
e O
rgan
izat
ion.
The
Sen
ior
Man
agem
ent T
eam
join
s fo
r a
bien
nial
retr
eat
to re
view
and
ope
ratio
naliz
e m
ulti-
annu
al o
rgan
izat
iona
l goa
ls w
ith
targ
ets.
In a
ltern
atin
g ye
ars,
the
DG
con
vene
s a
Glo
bal C
hief
s of
M
issi
on m
eetin
g, w
here
Fie
ld a
nd H
Q c
omm
unic
ate
and
cons
ult o
n ke
y in
stitu
tiona
l prio
ritie
s an
d ch
alle
nges
.
40 Effective Leadership in International Organizations
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Ye
s, th
e D
G, t
he D
DG
and
all
IOM
sta
ff ar
e re
quire
d to
dec
lare
any
co
nflic
ts o
f int
eres
t. Th
e C
onst
itutio
n st
ipul
ates
that
in th
e pe
rform
ance
of
thei
r du
ties,
thes
e sh
all n
eith
er s
eek
nor
rece
ive
inst
ruct
ions
from
an
ext
erna
l aut
horit
y. A
ll em
ploy
men
t by
IOM
is s
ubje
ct to
sig
natu
re
of a
dec
lara
tion
to th
is e
ffect
. The
Eth
ics
and
Con
duct
Offi
ce p
rovi
des
advi
ce o
n re
ques
t for
invo
lvem
ent i
n an
y ac
tivity
out
side
IOM
that
may
in
volv
e a
confl
ict o
f int
eres
t.
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?A
ll em
ploy
men
t in
IOM
is s
ubje
ct to
a s
igne
d co
mm
itmen
t to
adhe
re
to th
e IO
M S
tand
ard
of C
ondu
ct. A
ll IO
M s
taff
mem
bers
hav
e an
ob
ligat
ion
to re
port
any
alle
ged
viol
atio
ns to
the
Eth
ics
and
Con
duct
O
ffice
, who
man
ages
refe
rral
s co
ncer
ning
alle
gatio
ns o
f mis
cond
uct
and
unet
hica
l beh
avio
ur.
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
er s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
The
DG
repo
rts
regu
larly
to M
embe
r S
tate
s an
d gi
ves
a fu
ll ac
coun
t of
the
orga
niza
tion’
s pr
ogra
mm
atic
and
fina
ncia
l per
form
ance
s in
m
eetin
gs o
f the
Gov
erni
ng B
odie
s.
2A
re re
mun
erat
ion
or b
enefi
ts ti
ed to
th
e ou
tcom
es o
f the
per
form
ance
m
anag
emen
t pro
gram
me?
The
DG
’s re
mun
erat
ion
is d
eter
min
ed b
y th
e C
ounc
il, b
ased
on
the
UN
pa
y sc
ale
and
fixed
for
the
entir
e du
ratio
n of
his
man
date
. 183
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
Yes.
IOM
has
a s
taff
and
deve
lopm
ent p
rogr
amm
e w
hich
pro
vide
s co
achi
ng a
nd d
evel
opm
ent o
ppor
tuni
ties
to th
e D
G, D
DG
and
oth
er
staf
f mem
bers
.
IV.
Re-
elec
tion
of th
e le
ader
is b
ased
on
tran
spar
ent p
roce
sses
and
met
rics
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
The
perfo
rman
ce is
sub
ject
to th
e cr
iteria
est
ablis
hed
by e
ach
of th
e vo
ting
coun
trie
s in
divi
dual
ly. R
e-el
ectio
n, li
ke th
e in
itial
ele
ctio
n, is
de
term
ined
by
Mem
ber
Sta
tes
thro
ugh
an e
lect
ion
proc
ess.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Yes.
Fol
low
ing
the
proc
ess,
all
nom
inat
ed c
andi
date
s ar
e co
nsid
ered
.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
Yes.
The
Dire
ctor
-Gen
eral
put
s in
to a
ctio
n, v
aryi
ng th
e em
phas
is
as a
ppro
pria
te to
circ
umst
ance
s, th
e IO
M S
trat
egy
esta
blis
hed
by
Mem
ber
Sta
tes.
Mor
eove
r, th
e IO
M C
onst
itutio
n re
ques
ts th
e D
G to
‘fo
rmul
ate
prop
osal
s fo
r ap
prop
riate
act
ion
by th
e C
ounc
il’, p
ropo
sals
th
at h
ave
incl
uded
new
str
ateg
ic im
pera
tives
. 184
2D
oes
the
IO h
ave
proc
esse
s th
at
faci
litat
e im
plem
enta
tion
of n
ew
stra
tegi
c pr
iorit
ies?
Yes,
the
DG
impl
emen
ts n
ew s
trat
egic
prio
ritie
s in
con
sulta
tion
with
in
IOM
, the
Org
aniz
atio
n’s
Mem
ber
Sta
tes
as w
ell a
s re
leva
nt p
artn
ers.
41Evaluation of Organizational Structures that Enable Effective Leadership
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
an
d co
ntro
lled
by a
sub
set o
f the
full
mem
bers
hip?
3% o
f IO
M’s
ann
ual b
udge
t com
es fr
om a
sses
sed
cont
ribut
ions
and
is
use
d to
cov
er th
e co
re s
truc
ture
. The
ope
ratio
nal p
art o
f the
bud
get
(97%
) is
prov
ided
by
Mem
ber
Sta
tes
and
othe
r do
nors
for
spec
ific
proj
ects
that
fall
unde
r IO
M’s
man
date
and
str
ateg
y –
both
of w
hich
ar
e es
tabl
ishe
d th
ough
a u
nani
mou
s de
cisi
on o
f the
Mem
ber S
tate
s. 1
85
IOM
als
o m
anag
es s
peci
al fu
nds
who
se c
riter
ia a
nd p
roce
dure
s ar
e es
tabl
ishe
d by
the
full
mem
bers
hip.
The
se fu
nds
allo
w s
wift
resp
onse
s to
em
erge
ncie
s w
hile
wai
ting
for
fund
ing
to b
e cl
eare
d (M
igra
tion
Em
erge
ncy
Fund
ing
Mec
hani
sm) o
r to
ass
ist v
ulne
rabl
e m
igra
nts
who
wou
ld n
ot b
e el
igib
le u
nder
oth
er fu
ndin
g m
echa
nism
s (G
loba
l A
ssis
tanc
e Fu
nd fo
r V
ictim
s of
Tra
ffick
ing)
. In
addi
tion,
the
IOM
D
evel
opm
ent F
und
seed
s in
nova
tive
pilo
t pro
ject
s.
Som
e re
spon
dent
s ha
ve n
oted
that
this
fund
ing
stru
ctur
e in
fluen
ces
IOM
’s a
ctiv
ities
. 186
For
inst
ance
on
e U
K D
FID
repo
rt, n
oted
that
as
IOM
is a
‘p
roje
ctis
ed o
rgan
isat
ion’
the
UK
‘onl
y se
ek[s
] to
influ
ence
[it]
on a
pro
ject
bas
is’.18
7
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
IOM
has
car
ried
out a
num
ber
of s
urve
ys, m
ost n
otab
ly th
e “G
loba
l Sta
ff S
atis
fact
ion
Sur
vey”
. It i
s al
so c
arry
ing
out a
revi
ew o
f its
or
gani
zatio
nal r
estr
uctu
ring
whi
ch in
clud
es s
urve
ys to
sta
ff m
embe
rs.
IOM
als
o us
es o
rgan
izat
ion-
wid
e an
onl
ine
staf
f eva
luat
ion
surv
ey,
as o
ne o
f DG
’s p
riorit
ies
will
cont
inue
to b
e “s
taff
prof
essi
onal
ism
”. In
ad
ditio
n, IO
M h
as a
sm
all t
eam
focu
sing
on
tale
nt m
anag
emen
t in
the
orga
niza
tion.
The
lead
ersh
ip h
olds
regu
lar
cons
ulta
tions
with
the
Sta
ff A
ssoc
iatio
n C
omm
ittee
.
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
The
DG
set
s pr
iorit
ies
for
coac
hing
of s
taff.
He
has
been
invo
lved
with
th
e tr
aini
ng o
f new
Chi
efs
of M
issi
on b
y ar
ticul
atin
g IO
M’s
vis
ion
and
hold
s re
gula
r op
en d
ialo
gues
with
sta
ff.18
8
VII.
The
IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
Yes.
One
of D
G S
win
g’s
prio
ritie
s re
volv
es a
roun
d th
e th
eme
of “
part
ners
hips
”. IO
M is
a p
erm
anen
t obs
erve
r to
th
e U
N a
nd a
sta
ndin
g in
vite
e to
IAS
C m
eetin
gs. T
he O
rgan
izat
ion
is a
mem
ber
of th
e G
loba
l Mig
ratio
n G
roup
, th
e pr
inci
pal i
nter
-age
ncy
coor
dina
tion
mec
hani
sm o
n m
igra
tion,
and
wor
ks c
lose
ly w
ith th
e G
loba
l For
um fo
r M
igra
tion
and
Dev
elop
men
t (G
FMD
), in
clud
ing
thro
ugh
supp
ort t
o th
e G
roup
’s S
ecre
taria
t and
the
Foru
m’s
S
uppo
rt U
nit.
IOM
hol
ds re
gula
r co
nsul
tatio
ns w
ith p
artn
er N
GO
s an
d ho
sts
an a
nnua
l glo
bal c
ivil
soci
ety
cons
ulta
tion
in H
Q. T
he O
rgan
izat
ion
prov
ides
sub
stan
tive
and
logi
stic
al s
uppo
rt to
regi
onal
coo
pera
tion
mec
hani
sms
on m
igra
tion
invo
lvin
g a
broa
d ra
nge
of s
tate
and
non
-sta
te s
take
hold
ers.
In re
cent
yea
rs, t
he
Org
aniz
atio
n ha
s pl
aced
gre
ater
em
phas
is o
n ou
trea
ch to
the
priv
ate
sect
or.
VIII
.Th
e IO
has
str
uctu
res
that
eng
age
the
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
Yes,
bot
h ex
tern
al a
nd in
tern
al. I
OM
’s O
ffice
of t
he In
spec
tor
Gen
eral
con
trib
utes
to th
e ov
ersi
ght o
f the
O
rgan
izat
ion,
thro
ugh
its fu
nctio
ns o
f int
erna
l aud
it, e
valu
atio
n, r
apid
ass
essm
ent a
nd in
vest
igat
ion.
An
exte
rnal
aud
itor,
repo
rtin
g to
the
mem
bers
hip,
car
ries
out p
erfo
rman
ce a
udits
and
exa
min
es th
e an
nual
fin
anci
al s
tate
men
ts o
f IO
M, i
n re
latio
n to
acc
epte
d in
tern
atio
nal a
uditi
ng s
tand
ard.
In a
dditi
on to
that
, an
Aud
it an
d O
vers
ight
Adv
isor
y C
omm
ittee
(AO
AC
), es
tabl
ishe
d to
incr
ease
the
tran
spar
ency
and
acc
ount
abilit
y of
IOM
, is
com
pose
d of
five
mem
bers
sel
ecte
d by
Mem
ber
Sta
tes
that
repo
rt a
nnua
lly to
the
SC
PF.
Fin
ally
, ex
tern
al e
valu
atio
ns c
ondu
cted
on
the
requ
est o
f don
ors
are
liste
d on
the
web
site
and
ava
ilabl
e up
on
requ
est.18
9
42 Effective Leadership in International Organizations
e. U
nite
d N
atio
ns D
evel
op
men
t P
rog
ram
me
(UN
DP
)
Org
aniz
atio
nA
s th
e U
N’s
larg
est a
nd le
ad d
evel
opm
ent a
ctor
, the
UN
DP
’s m
issi
on is
to
assi
st c
ount
ries
to “
achi
eve
sust
aina
ble
hum
an d
evel
opm
ent”
. Its
four
cor
e ar
eas
are:
the
mille
nniu
m d
evel
opm
ent g
oals
and
pov
erty
redu
ctio
n; d
emoc
ratic
go
vern
ance
; env
ironm
ent a
nd e
nerg
y; a
nd c
risis
pre
vent
ion
and
reco
very
.190
Go
vern
ance
The
UN
DP
has
an
exec
utiv
e bo
ard
of 3
6 st
ates
, whi
ch s
erve
on
a ro
tatin
g ba
sis
unde
r th
e au
thor
ity o
f the
Eco
nom
ic a
nd S
ocia
l Cou
ncil
(EC
OS
OC
).191
The
boar
d is
resp
onsi
ble
for
prov
idin
g po
licy
guid
ance
, mon
itorin
g pe
rform
ance
and
de
cidi
ng o
n ad
min
istr
ativ
e an
d fin
anci
al p
lans
.192
Sin
ce 2
001,
the
boar
d ha
s he
ld
two
regu
lar
sess
ions
and
an
annu
al s
essi
on e
ach
year
.
Leng
th o
f le
ader
ship
man
dat
eFo
ur y
ears
; can
be
rene
wed
twic
e.
Inco
me
The
UN
DP
’s in
com
e fro
m a
ll co
ntrib
utio
ns w
as $
4.64
billi
on in
201
2.19
3
Num
ber
of
staf
f8,
000.
194
His
tory
of
lead
ersh
ipTh
e U
ND
P a
dmin
istr
ator
was
trad
ition
ally
an
Am
eric
an, n
omin
ated
by
the
US
go
vern
men
t and
reco
mm
ende
d by
the
UN
sec
reta
ry-g
ener
al (S
G) t
o th
e G
ener
al
Ass
embl
y. T
his
chan
ged
in 1
999,
whe
n M
ark
Mal
loch
Bro
wn
(Uni
ted
Kin
gdom
) be
cam
e ad
min
istr
ator
. The
sub
sequ
ent a
dmin
istr
ator
was
from
Tur
key,
and
the
curr
ent o
ne is
from
New
Zea
land
.
Pas
t lea
ders
of t
he U
ND
P w
ere:
Pau
l Hof
fman
(fro
m th
e U
nite
d S
tate
s, 1
966-
1972
); R
udol
ph P
eter
son
(Uni
ted
Sta
tes,
197
2-19
76);
Fran
k M
orse
(Uni
ted
Sta
tes,
197
6-19
86);
Willi
am D
rape
r (U
nite
d S
tate
s, 1
986-
1993
; Jam
es G
us
Spe
th (U
nite
d S
tate
s, 1
993-
1999
); G
eorg
e M
allo
ch B
row
n (U
nite
d K
ingd
om,
1999
-200
5) a
nd K
emal
Der
vis
(Tur
key,
200
5-20
09).
The
curr
ent l
eade
r is
Hel
en C
lark
(New
Zea
land
, 200
9-pr
esen
t).
Cur
rent
tra
ject
ory
In A
pril
2011
, Cla
rk la
unch
ed a
n “a
gend
a fo
r or
gani
zatio
nal c
hang
e”,19
5 se
ekin
g to
en
hanc
e or
gani
zatio
nal e
ffect
iven
ess
by im
prov
ing
UN
DP
’s s
trat
egic
pla
nnin
g an
d or
gani
zatio
nal p
erfo
rman
ce. C
lark
intr
oduc
ed th
e an
nual
bus
ines
s pl
an in
201
2,
whe
re o
rgan
izat
iona
l goa
ls “
casc
aded
” to
uni
t wor
k pl
ans
in o
rder
to s
tren
gthe
n al
ignm
ent o
f act
ions
and
reso
urce
s.19
6 Th
e U
ND
P w
as r
anke
d in
the
top
10 o
f 72
orga
niza
tions
in th
e 20
12 A
id T
rans
pare
ncy
Inde
x.19
7
Cla
rk w
as re
-ele
cted
in A
pril
2013
for
a se
cond
four
-yea
r te
rm, a
nd in
201
4 sh
e la
unch
ed a
ser
ies
of h
uman
reso
urce
refo
rms.
The
se in
clud
ed re
duci
ng s
taff
at
head
quar
ters
and
regi
onal
leve
ls b
y 10
%; r
ever
sing
the
staf
f dis
trib
utio
n ra
tio s
o th
at
60%
of e
mpl
oyee
s w
ould
be
base
d at
regi
onal
and
cou
ntry
offi
ces,
and
40%
at t
he
New
Yor
k he
adqu
arte
rs; a
nd in
tegr
atin
g po
licy
and
supp
ort-
prog
ram
me
effo
rts
into
a
sing
le b
urea
u to
redu
ce s
taffi
ng c
osts
.198
43Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
rsP
ublis
hed
rule
s O
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
IO p
ublis
h th
e cr
iteria
/ter
ms
of re
fere
nce
for
the
lead
er o
nlin
e?Th
ere
are
no p
ublic
ally
acc
essi
ble
term
s of
refe
renc
e on
line
for
the
lead
ersh
ip.19
9 U
ND
P’s
foun
ding
Gen
eral
Ass
embl
y re
solu
tions
do
not
outli
ne th
e A
dmin
istr
ator
’s fu
nctio
ns.
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip e
lect
ion
and
re-e
lect
ion
in p
ract
ice?
The
Adm
inis
trat
or is
offi
cial
ly a
ppoi
nted
by
the
UN
Sec
reta
ry G
ener
al
(SG
), in
col
labo
ratio
n w
ith th
e E
xecu
tive
Boa
rd, a
nd th
en c
onfir
med
by
the
Gen
eral
Ass
embl
y fo
r a
term
of f
our
year
s.20
0 O
ffici
ally
all
mem
ber
stat
es o
f the
Gen
eral
Ass
embl
y ha
ve a
say
.
How
ever
, unt
il 19
99 th
e U
S P
resi
dent
pro
pose
d th
e U
ND
P A
dmin
istr
ator
, who
m th
e S
G th
en
reco
mm
ende
d to
the
Gen
eral
Ass
embl
y fo
r co
nfirm
atio
n.20
1 K
ofi A
nnan
intr
oduc
ed a
new
, mor
e m
erit-
base
d an
d op
en s
elec
tion
proc
ess.
202
The
la
rges
t don
or s
tate
s ha
ve te
nded
to h
ave
the
mos
t in
fluen
ce o
n th
e S
G’s
dec
isio
n.
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
elec
tion
of
the
lead
er th
at w
eigh
s co
mpe
tenc
e ag
ains
t the
pub
lishe
d cr
iteria
?
Ther
e is
no
form
aliz
ed p
roce
ss o
ffici
ally
doc
umen
ted.
Ann
an’s
new
sel
ectio
n pr
oces
s in
trod
uced
: fo
rmat
ion
of s
peci
alis
t sea
rch
sele
ctio
n co
mm
ittee
s w
ho c
ondu
cted
rese
arch
and
inte
rvie
ws
and
reco
mm
ende
d a
cand
idat
e to
the
SG
. 203
Thi
s ca
ndid
ate
coul
d be
vet
oed
by th
e S
G a
nd h
ad
to g
ain
Gen
eral
Ass
embl
y ap
prov
al. H
owev
er th
e S
G’s
sel
ectio
n co
mm
ittee
s w
ere
not f
orm
aliz
ed
and
ther
e ar
e no
form
al d
ocum
ents
out
linin
g th
is
proc
ess.
204
Furt
herm
ore
the
sele
ctio
n pr
oces
s is
st
ill po
litic
ized
: can
dida
tes
mus
t be
reco
mm
ende
d by
a g
over
nmen
t and
gov
ernm
ents
can
vet
o th
e de
cisi
on.
IITh
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es le
ader
ship
acc
ount
abilit
y
1D
oes
the
lead
er s
et c
lear
pe
rform
ance
exp
ecta
tions
for
them
selv
es, w
hich
are
tran
spar
ent
and
cons
iste
nt?
UN
DP
pub
lishe
s th
e A
dmin
istr
ator
’s A
nnua
l Rep
ort w
hich
out
lines
the
orga
niza
tion’
s pe
rform
ance
to th
e E
xecu
tive
Boa
rd. H
owev
er th
ere
are
no s
epar
ate,
indi
vidu
al p
erfo
rman
ce s
tand
ards
for
the
Adm
inis
trat
or.20
5
The
Ann
ual R
epor
t is
repo
rted
ly w
idel
y re
ad b
y al
l st
aff t
o kn
ow th
e A
dmin
istr
ator
’s p
riorit
ies.
206
2Is
ther
e an
exp
ecta
tion
that
the
lead
er
tran
slat
es o
vera
rchi
ng g
oals
of t
he
orga
niza
tion
into
a m
anag
eabl
e an
d cl
ear
stra
tegy
?
UN
DP
has
set
spe
cific
, mea
sura
ble
stra
tegi
c pr
iorit
ies
in S
trat
egic
P
lans
suc
h as
the
curr
ent 2
014
– 20
17 S
trat
egic
Pla
n.20
7 U
ND
P h
as
also
exp
lain
ed h
ow th
eir
stra
tegi
c go
als
will
be im
plem
ente
d an
d m
easu
red
in d
etai
l.208
44 Effective Leadership in International Organizations
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?A
ll se
nior
offi
cers
in th
e U
N s
yste
m m
ust fi
le a
fina
ncia
l dis
clos
ure
stat
emen
t ann
ually
with
the
UN
eth
ics
offic
e.20
9 C
urre
nt A
dmin
istr
ator
H
elen
Cla
rk h
as d
iscl
osed
her
fina
ncia
l ass
ets
publ
ical
ly.21
0
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?A
ll U
N s
taff,
incl
udin
g th
e A
dmin
istr
ator
, are
obl
iged
to fo
llow
the
UN
C
ode
of C
ondu
ct.21
1
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
er s
ubje
cted
to a
n an
nual
pe
rform
ance
app
rais
al?
UN
DP
’s A
dmin
istr
ator
is a
ccou
ntab
le to
the
UN
DP
Exe
cutiv
e B
oard
.W
e fo
und
no e
vide
nce
(form
al o
r in
form
al) o
f an
indi
vidu
al p
erfo
rman
ce m
anag
emen
t pro
gram
me
or
appr
aisa
l for
the
Adm
inis
trat
or.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
The
UN
Hum
an R
esou
rces
rul
es a
nd re
gula
tions
on
rem
uner
atio
n se
ts a
cle
ar, fi
xed
pay
scal
e fo
r al
l sta
ff de
pend
ing
on th
eir
rank
. The
A
dmin
istr
ator
is p
aid
at th
e U
nder
Sec
reta
ry G
ener
al p
ay g
rade
.212
3Is
the
lead
er o
ffere
d co
achi
ng
and
deve
lopm
ent o
ppor
tuni
ties
to
addr
ess
wea
knes
ses
over
tim
e?
UN
DP
has
an
exte
nsiv
e pr
ogra
mm
e fo
r le
ader
ship
dev
elop
men
t and
m
anag
emen
t ski
lls w
hich
ove
r 60
0 st
aff p
artic
ipat
ed in
201
2. 2
13 S
enio
r le
ader
ship
can
att
end
Exe
cutiv
e E
duca
tion
Pro
gram
mes
.
IV.
Lead
ersh
ip r
e-el
ectio
n p
roce
ss is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
Ther
e is
no
docu
men
tatio
n of
a fo
rmal
per
form
ance
app
rais
al o
f the
ca
ndid
ate.
All
Adm
inis
trat
ors
who
hav
e so
ught
a s
econ
d te
rm h
ave
been
reap
poin
ted
by th
e U
NS
G, w
ith
the
Boa
rd’s
app
rova
l. In
terv
iew
ees
clai
med
that
th
ere
are
info
rmal
dis
cuss
ions
bet
wee
n th
e S
G,
key
dono
rs, o
ther
pol
itica
l gro
ups
such
as
the
G7
and
regi
onal
gro
ups
over
the
Adm
inis
trat
or’s
pe
rform
ance
but
no
form
aliz
ed a
ppra
isal
pro
cess
. 214
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-a
ppoi
ntm
ent
proc
ess?
No
offic
ial e
vide
nce
of th
is.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
The
Adm
inis
trat
or o
pera
tes
unde
r th
e po
licy
guid
ance
of t
he E
xecu
tive
Boa
rd. 2
15 T
he A
dmin
istr
ator
can
pur
sue
new
initi
ativ
es b
ut m
ust g
et
the
Exe
cutiv
e B
oard
’s a
ppro
val.21
6
The
Adm
inis
trat
or m
ay in
fluen
ce B
oard
dec
isio
ns
and
does
not
alw
ays
have
gai
n fo
rmal
app
rova
l th
roug
h a
maj
ority
vot
e to
beg
in w
ork
in n
ew a
reas
. 217
2D
oes
the
IO h
ave
proc
esse
s th
at
faci
litat
e im
plem
enta
tion
of n
ew
stra
tegi
c pr
iorit
ies?
UN
DP
has
a s
enio
r m
anag
emen
t com
mitt
ee w
hich
dis
cuss
es n
ew
prio
ritie
s an
d w
ill ev
alua
te a
ll do
cum
ents
bef
ore
they
go
to th
e E
xecu
tive
Com
mitt
ee w
ith re
ques
ted
actio
ns. 21
8
45Evaluation of Organizational Structures that Enable Effective Leadership
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
In 2
012,
ear
mar
ked
cont
ribut
ions
from
bila
tera
l ($1
.33
billio
n) a
nd
mul
tilat
eral
par
tner
s ($
1.53
billi
on) a
ccou
nted
for
22%
of t
he o
vera
ll in
com
e.21
9 U
ND
P’s
cor
e re
sour
ces
are
disb
urse
d by
the
Gen
eral
A
ssem
bly
and
have
sta
gnat
ed in
rece
nt y
ears
: in
2012
they
wer
e 20
%
of it
s ov
eral
l fina
ncin
g.22
0
UN
DP
is re
port
ed to
‘act
ivel
y’ p
ursu
e ‘n
on-c
ore
finan
cing
by
pres
entin
g do
nors
with
pro
gram
mes
th
at a
ppea
l to
them
’.221
UN
DP
has
als
o di
vers
ified
its
sou
rces
of fi
nanc
ing
in re
cent
yea
rs w
ith
finan
cing
from
: oth
er m
ultil
ater
al s
ourc
es (s
uch
as th
e E
urop
ean
Com
mis
sion
and
the
Glo
bal
Env
ironm
ent F
und)
and
priv
ate
finan
cing
(whi
ch
cons
titut
es a
lmos
t a th
ird o
f the
bud
get).
It h
as
gain
ed fi
nanc
ing
from
em
ergi
ng c
ount
ries
who
pay
di
rect
ly fo
r se
rvic
es p
rovi
ded
by U
ND
P.
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
UN
DP
con
duct
s an
nual
Glo
bal S
taff
Sur
veys
whi
ch a
re c
arrie
d ou
t by
an
exte
rnal
, ind
epen
dent
org
aniz
atio
n. In
add
ition
, UN
DP
has
pr
iorit
ized
sup
port
ing
staf
f in
its 2
014
– 20
17 S
trat
egic
Pla
n w
hich
st
ates
that
“U
ND
P w
ill lif
t its
peo
ple
man
agem
ent c
apab
ilitie
s w
ith
spee
dier
recr
uitm
ent a
nd in
itiat
ion
prog
ram
mes
that
sup
port
sta
ff to
be
com
e ef
fect
ive
mor
e qu
ickl
y, e
nsur
e di
vers
ity, m
anag
e ta
lent
and
de
liver
bet
ter
succ
essi
on p
lann
ing
for
key
post
s.”
222
2Is
exe
cutiv
e m
anag
emen
t ass
esse
d on
men
torin
g an
d co
achi
ng o
f su
bord
inat
e st
aff?
They
are
not
form
ally
exp
ecte
d to
do
this
.
VII.
The
IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
UN
DP
is m
anag
er o
f the
UN
Res
iden
t Coo
rdin
ator
Sys
tem
. In
this
role
it h
as to
coo
rdin
ate
and
faci
litat
e pr
ogra
mm
ing
and
com
mon
‘bus
ines
s op
erat
ions
’ of o
ther
UN
age
ncie
s at
cou
ntry
leve
l. Th
ey h
ave
prop
osed
ev
alua
ting
thei
r pa
rtne
rshi
ps w
ith p
artn
ers’
sat
isfa
ctio
n su
rvey
s w
ith U
ND
P.22
3
VIII
.Th
e IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
UN
DP
revi
sed
its e
valu
atio
n po
licy
in 2
011
to e
stab
lish
the
Eva
luat
ion
Offi
ce’s
inde
pend
ence
and
ens
ure
that
al
l eva
luat
ions
hav
e a
man
agem
ent r
espo
nse.
224 Th
e he
ad o
f the
UN
DP
Eva
luat
ion
Offi
ce re
port
s di
rect
ly to
th
e E
xecu
tive
Boa
rd. T
he A
dmin
istr
ator
is b
riefe
d be
fore
and
thei
r of
fice
prep
ares
a m
anag
emen
t res
pons
e to
ev
alua
tions
. The
Adm
inis
trat
or h
as th
e rig
ht o
f rep
ly to
eva
luat
ions
and
dis
cuss
es fo
llow
-up
actio
ns w
ith th
e B
oard
.
46 Effective Leadership in International Organizations
h. U
nite
d N
atio
ns H
igh
Co
mm
issi
one
r fo
r R
efug
ees
(UN
HC
R)
Org
aniz
atio
nU
NH
CR
’s c
ore
man
date
is th
e pr
otec
tion
of re
fuge
es. I
n re
cent
yea
rs, t
he a
genc
y ha
s al
so ta
ken
a ro
le in
hum
anita
rian
cris
es a
nd s
ituat
ions
invo
lvin
g in
tern
ally
di
spla
ced
pers
ons
(IDP
s).22
5
Go
vern
ance
UN
HC
R is
a s
ubsi
diar
y bo
dy o
f the
UN
Gen
eral
Ass
embl
y, e
stab
lishe
d un
der
Art
icle
22
of th
e U
N c
hart
er. T
he h
igh
com
mis
sion
er (H
C) a
cts
unde
r th
e au
thor
ity
of a
nd re
port
s an
nual
ly to
the
Gen
eral
Ass
embl
y. T
he U
NH
CR
sta
tute
aut
horiz
es
the
Gen
eral
Ass
embl
y an
d th
e E
cono
mic
and
Soc
ial C
ounc
il (E
CO
SC
O) t
o gi
ve th
e of
fice
polic
y gu
idan
ce.22
6 H
owev
er, U
NH
CR
’s p
rinci
pal e
xecu
tive
and
advi
sory
bod
y is
the
Exe
cutiv
e C
omm
ittee
of t
he P
rogr
amm
e of
the
UN
HC
R (E
xCom
), co
mpr
ised
of
87
mem
ber
stat
es a
s of
Jul
y 20
13.22
7 E
xCom
is re
spon
sibl
e fo
r ap
prov
ing
UN
HC
R’s
bud
get a
nd p
rogr
amm
e, a
nd p
rovi
ding
gui
danc
e on
the
agen
cy’s
m
anag
emen
t and
prio
ritie
s.22
8
Leng
th o
f le
ader
ship
man
dat
eN
o tim
e lim
it ha
s be
en s
tate
d; in
the
past
, HC
s ha
ve s
erve
d up
to th
ree
term
s. A
te
rm is
com
mon
ly fi
ve y
ears
(e.g
. Sad
rudd
in A
ga K
han
was
HC
for
12 y
ears
).
Inco
me
UN
HC
R’s
ann
ual b
udge
t is
need
s-ba
sed,
and
in 2
012
was
$4.
3 bi
llion
(incl
udin
g su
pple
men
tary
pro
gram
mes
).229
How
ever
, its
inco
me
is ty
pica
lly fa
r be
low
the
budg
et: i
n 20
12, i
t rec
eive
d on
ly a
bout
$2.
3 bi
llion
in v
olun
tary
fund
ing.
230
Num
ber
of
staf
fO
ver
6,80
0, w
ith m
ore
than
150
nat
iona
litie
s w
orki
ng a
t 259
offi
ces
in 1
18
coun
trie
s.23
1
His
tory
of
lead
ersh
ipTh
e pa
st le
ader
s of
UN
HC
R w
ere:
Ger
rit J
an v
an H
euve
n G
oedh
art (
from
the
Net
herla
nds,
195
1-19
56);
Aug
uste
Lin
dt (S
witz
erla
nd, 1
956-
1960
); Fé
lix S
chny
der
(Sw
itzer
land
, 196
0-19
65);
Sad
rudd
in A
ga K
han
(Iran
, 196
5-19
77);
Pou
l Har
tling
(D
enm
ark,
197
8-19
85);
Jean
-Pie
rre
Hoc
ké (S
witz
erla
nd, 1
986-
1989
); Th
orva
ld
Sto
ltenb
erg
(Nor
way
, 199
0-19
90);
Sad
ako
Oga
ta (J
apan
, 199
0-20
00) a
nd R
uud
Lubb
ers
(Net
herla
nds,
200
1-20
05)
The
curr
ent H
C is
Ant
ónio
Gut
erre
s (P
ortu
gal,
2005
-pre
sent
).
UN
HC
R h
as h
ad s
ever
al h
igh-
profi
le le
ader
ship
sca
ndal
s. J
ean-
Pie
rre
Hoc
ké
(198
6-19
89) h
ad to
resi
gn a
s H
C a
fter
he a
nd h
is w
ife fl
ew fi
rst c
lass
whi
le d
onor
s w
ere
dem
andi
ng g
reat
er b
udge
t res
tric
tions
for
the
agen
cy.23
2 H
C R
udd
Lubb
ers
(200
1-20
05) a
lso
dam
aged
UN
HC
R’s
repu
tatio
n w
hen
he w
as fo
rced
to re
sign
in
200
5 du
e to
alle
gatio
ns o
f sex
ual a
buse
.233
Uni
ted
Nat
ions
SG
Jav
ier
Per
ez d
e C
uélla
r no
min
ated
Vire
ndra
Day
al, t
he c
hief
of h
is o
wn
exec
utiv
e of
fice
and
who
had
pr
evio
usly
wor
ked
at U
NH
CR
. The
Uni
ted
Sta
tes
and
othe
r m
ajor
don
ors
expr
esse
d co
ncer
n, a
rgui
ng th
ere
was
insu
ffici
ent c
onsu
ltatio
n, a
nd th
e S
G w
ithdr
ew D
ayal
’s
nom
inat
ion.
234
Cur
rent
tra
ject
ory
Und
er G
uter
res’
lead
ersh
ip, U
NH
CR
has
mad
e pr
ogre
ss o
n in
tern
al re
form
s.23
5 Th
e H
C o
ffice
has
intr
oduc
ed re
sults
-bas
ed m
anag
emen
t, a
new
IT s
yste
m a
nd
an e
thic
s of
fice.
In 2
012,
the
HC
app
oint
ed a
n in
depe
nden
t aud
it an
d ov
ersi
ght
com
mitt
ee to
revi
ew a
nd s
tren
gthe
n th
ese
func
tions
.236
UN
HC
R h
as a
lso
rest
ruct
ured
and
redu
ced
staf
f cos
ts fr
om 4
1% o
f tot
al e
xpen
ditu
re in
200
6 to
26%
at
the
begi
nnin
g of
201
3.23
7 G
uter
res
has
soug
ht a
gre
ater
role
in p
rote
ctin
g ID
Ps
and
peop
le d
ispl
aced
by
natu
ral d
isas
ters
. How
ever
, som
e do
nors
are
con
cern
ed
that
UN
HC
R is
exp
andi
ng b
eyon
d its
man
date
and
not
prio
ritiz
ing
prot
ectio
n of
re
fuge
es.23
8
Tow
ards
the
end
of 2
012,
UN
HC
R e
stab
lishe
d an
org
aniz
atio
n-w
ide
risk
man
agem
ent f
ram
ewor
k. In
this
pha
se, t
he w
ork
on e
nter
pris
e ris
k m
anag
emen
t (E
RM
) con
cent
rate
d on
dev
elop
ing
a dr
aft p
olic
y fra
mew
ork
and
impl
emen
tatio
n to
ols,
whi
ch h
ave
been
test
ed a
t hea
dqua
rter
s an
d in
four
fiel
d op
erat
ions
th
roug
hout
201
3. A
chi
ef r
isk
offic
er re
port
s di
rect
ly to
the
depu
ty H
C. G
loba
l im
plem
enta
tion
of E
RM
will
cont
inue
thro
ugho
ut 2
014.
239
47Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
rsP
ublis
hed
rule
s O
ther
fact
ors24
0
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
IO p
ublis
h th
e cr
iteria
/ter
ms
of re
fere
nce
for
the
lead
er o
nlin
e?Th
e co
re fu
nctio
ns o
f the
HC
(HC
) are
out
lined
in U
NH
CR
’s S
tatu
te, a
s ef
fect
ivel
y re
vise
d an
d ex
tend
ed th
roug
h su
cces
sive
GA
reso
lutio
ns.24
1 Th
e U
N S
ecre
tary
Gen
eral
pro
pose
s th
e te
rms
of a
ppoi
ntm
ent w
hich
ar
e th
en b
y ap
prov
ed b
y th
e G
ener
al A
ssem
bly.
242
The
HC
’s fu
nctio
ns
are
also
des
crib
ed in
UN
HC
R’s
man
ual (
chap
ter
II) w
hich
is a
vaila
ble
on th
e In
tran
et a
nd a
cces
sibl
e to
per
man
ent m
issi
ons
and
UN
HC
R’s
pa
rtne
rs.24
3
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
ele
ctio
n an
d re
-ele
ctio
n of
the
lead
er in
pra
ctic
e?
Acc
ordi
ng to
UN
HC
R’s
Sta
tute
, the
HC
is e
lect
ed b
y th
e U
N G
ener
al
Ass
embl
y on
the
reco
mm
enda
tion
of th
e U
N S
ecre
tary
Gen
eral
.244
The
Sec
reta
ry G
ener
al c
onsu
lts th
e fiv
e ge
ogra
phic
al g
roup
s of
the
Gen
eral
A
ssem
bly
and
mem
bers
of t
he S
ecur
ity C
ounc
il. 2
45
The
HC
has
ofte
n co
me
from
a s
igni
fican
t don
or
stat
e (th
e cu
rren
t HC
is a
n ex
cept
ion
to th
is).
Mea
nwhi
le, t
he p
ost o
f Dep
uty
HC
has
alm
ost
alw
ays
been
a U
S N
atio
nal.24
6 P
ower
ful d
onor
sta
tes
have
a s
tron
g in
fluen
ce o
n th
e de
cisi
on a
nd h
ave
frequ
ently
vet
oed
pote
ntia
l ca
ndid
ates
.247 T
here
has
onl
y be
en o
ne c
onte
sted
el
ectio
n fo
r th
e H
C, w
hich
was
in 1
950
for
the
first
H
C.24
8
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
sele
ctio
n of
th
e le
ader
that
wei
ghs
com
pete
nce
agai
nst t
he p
ublis
hed
crite
ria?
No.
The
sel
ectio
n pr
oces
s is
larg
ely
a pr
oces
s of
con
sulta
tions
be
twee
n th
e U
N S
G a
nd k
ey d
onor
sta
tes.
Th
e G
uter
res
elec
tion
was
repo
rted
ly m
ore
tran
spar
ent t
han
prev
ious
as
it ‘in
volv
ed s
ome
prio
r pu
blic
scr
utin
y of
the
cand
idat
es’ 24
9, d
onor
s st
ill ha
d a
larg
e in
put. 2
50
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
the
IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es a
ccou
ntab
ility
1D
oes
the
lead
er s
et c
lear
pe
rform
ance
exp
ecta
tions
for
them
selv
es, w
hich
are
tran
spar
ent
and
cons
iste
nt?
The
HC
set
s ou
t his
/her
obj
ectiv
es in
a n
umbe
r of
UN
HC
R re
port
s,
incl
udin
g th
e an
nual
Glo
bal R
epor
ts a
nd th
e G
loba
l Str
ateg
ic P
riorit
ies.
25
1
Thes
e ar
e or
gani
zatio
n-w
ide
goal
s, n
ot s
peci
fic to
the
HC
.
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
In a
dditi
on to
the
Glo
bal S
trat
egic
Prio
ritie
s, U
NH
CR
has
est
ablis
hed
a G
loba
l Man
agem
ent A
ccou
ntab
ility
Fram
ewor
k (G
MA
F). T
he G
MA
F re
port
edly
‘com
preh
ensi
vely
map
s ac
coun
tabi
litie
s, re
spon
sibi
litie
s an
d au
thor
ities
acr
oss
the
orga
niza
tion
and
rela
tes
them
to th
e co
rres
pond
ing
man
agem
ent p
olic
ies
and
guid
ance
’.252
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?A
ll se
nior
offi
cers
in th
e U
N s
yste
m m
ust fi
le a
fina
ncia
l dis
clos
ure
stat
emen
t ann
ually
with
the
UN
eth
ics
offic
e.25
3 G
uter
res
has
volu
ntar
ily
disc
lose
d th
is p
ublic
ally
.254
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?A
ll U
NH
CR
sta
ff in
clud
ing
the
seni
or m
anag
emen
t are
ask
ed to
sig
n th
e U
NH
CR
Cod
e of
Con
duct
.255
Sta
ff m
ay d
ecid
e no
t to
sign
the
code
of c
ondu
ct, i
n w
hich
cas
e th
ey a
re o
blig
ed to
exp
lain
thei
r de
cisi
on
in w
ritin
g.25
6
48 Effective Leadership in International Organizations
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
er s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Ther
e is
no
form
al p
erfo
rman
ce m
anag
emen
t app
rais
al fo
r th
e H
C.
How
ever
, the
HC
repo
rts
annu
ally
to th
e E
xecu
tive
Com
mitt
ee a
nd to
th
e Th
ird C
omm
ittee
of t
he G
ener
al A
ssem
bly,
and
in U
NH
CR
’s a
nnua
l re
port
s.25
7
The
Dep
uty
HC
and
the
Ass
ista
nt H
Cs
have
per
form
ance
ap
prai
sals
.258
The
offic
e w
as c
reat
ed w
ith a
hig
h de
gree
of
auto
nom
y an
d al
thou
gh th
e U
NS
G s
igns
the
cont
ract
app
oint
ing
the
HC
, the
UN
SG
doe
s no
t ha
ve a
role
in p
erfo
rman
ce m
anag
emen
t. 25
9
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
The
HC
has
a fi
xed
sala
ry a
nd s
tand
ard
entit
lem
ents
like
any
oth
er
UN
sta
ff m
embe
r. W
hen
on m
issi
on, h
e re
ceiv
es a
sta
ndar
d tr
avel
al
low
ance
like
all
othe
r U
N s
taff.
260
The
UN
Hum
an R
esou
rces
rul
es
and
regu
latio
ns o
n re
mun
erat
ion
gove
rn th
e H
C’s
sal
ary.
261
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
Ther
e is
no
form
al o
r st
anda
rd tr
aini
ng p
rogr
amm
e or
coa
chin
g fo
r th
e H
C. T
he C
hef d
u C
abin
et p
rovi
des
info
rmal
on
the
job
trai
ning
in U
N
rule
s an
d pr
otoc
ols
to n
ew H
Cs.
262
UN
HC
R h
as e
stab
lishe
d a
Glo
bal
Lear
ning
Cen
tre
(GLC
) in
Bud
apes
t to
cons
olid
ate
its le
arni
ng a
ctiv
ities
an
d pr
ogra
mm
es. I
t has
a p
ositi
on d
edic
ated
to d
evel
opin
g an
d de
liver
ing
trai
ning
pro
gram
mes
for
seni
or m
anag
emen
t but
this
doe
s no
t inc
lude
the
HC
, Dep
uty
or A
ssis
tant
HC
s.26
3
How
ever
, the
y ca
n as
k fo
r th
is a
dditi
onal
trai
ning
if
need
ed.
IV.
Lead
ersh
ip r
e-el
ectio
n is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
If m
embe
r st
ates
are
con
tent
with
the
wor
k of
the
HC
, the
SG
will
nom
inat
e hi
m/h
er fo
r re
-ele
ctio
n by
the
Gen
eral
Ass
embl
y.26
4 Th
ere
is
no fo
rmal
app
rais
al p
roce
ss.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Trad
ition
ally
the
HC
is re
-ele
cted
by
the
GA
if s
/he
stan
ds. T
here
is n
o st
ated
tim
e lim
it; th
e H
C c
an s
tand
for
a th
ird m
anda
te.
The
Gen
eral
Ass
embl
y ra
rely
goe
s to
a fu
ll vo
te a
s th
e H
C is
nor
mal
ly re
appo
inte
d by
con
sens
us.26
5 O
ther
nom
inee
s w
ill be
put
forw
ard
only
if th
ere
is
not a
con
sens
us.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
The
UN
HC
R S
tatu
te s
tate
s th
at th
e H
C s
hall
follo
w ‘p
olic
y di
rect
ives
’ fro
m th
e G
ener
al A
ssem
bly
or E
CO
SO
C, a
nd th
at th
e of
fice
may
en
gage
in ‘s
uch
addi
tiona
l act
iviti
es’ a
s th
e G
ener
al A
ssem
bly
may
de
term
ine.
266
The
HC
can
acc
ept,
influ
ence
and
gen
erat
e po
licy
dire
ctiv
es in
the
Gen
eral
Ass
embl
y, E
CO
SO
C
and
ExC
om.26
7 Th
e H
C s
ets
UN
HC
R s
trat
egic
pr
iorit
ies
in c
onsu
ltatio
n w
ith s
enio
r m
anag
emen
t, fie
ld o
pera
tions
, per
sons
of c
once
rn, p
artn
ers
and
mem
ber
stat
es. T
hese
prio
ritie
s ha
ve e
volv
ed,
as re
flect
ed in
the
Str
ateg
ic R
evie
w, f
or in
stan
ce
UN
HC
R h
as d
evel
oped
an
‘age
, gen
der
and
dive
rsity
’ app
roac
h an
d fo
cuse
d in
crea
sed
atte
ntio
n on
sex
ual a
nd g
ende
r ba
sed
viol
ence
in o
pera
tions
an
d on
LG
BTI
per
sons
of c
once
rn.26
8
49Evaluation of Organizational Structures that Enable Effective Leadership
2D
oes
the
IO h
ave
proc
esse
s th
at
faci
litat
e im
plem
enta
tion
of n
ew
stra
tegi
c pr
iorit
ies?
UN
HC
R h
as a
num
ber
of m
echa
nism
s, in
clud
ing:
its
glob
al n
eeds
as
sess
men
t (w
hich
iden
tifies
its
need
s-ba
sed
annu
al b
udge
t, ba
sed
upon
con
sulta
tion
with
per
sons
of c
once
rn a
nd p
artn
ers)
, the
Glo
bal
Str
ateg
ic P
riorit
ies,
EXC
OM
con
clus
ions
, the
ann
ual H
C’s
Dia
logu
es o
n P
rote
ctio
n C
halle
nges
.269
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
UN
HC
R is
alm
ost c
ompl
etel
y vo
lunt
arily
fund
ed a
nd h
as a
ver
y sm
all
UN
regu
lar
budg
et. 27
0 In
201
2, 9
8% o
f fun
ding
was
vol
unta
ry a
nd o
nly
2% c
ame
from
UN
Reg
ular
Bud
get (
asse
ssed
con
trib
utio
ns) t
o co
ver
adm
inis
trat
ive
cost
s.27
1 E
xCom
mus
t app
rove
UN
HC
R’s
bud
get,
and
even
sup
plem
enta
ry a
ppea
ls w
hich
are
issu
ed d
urin
g th
e ye
ar.
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
UN
HC
R c
ondu
cts
Glo
bal S
taff
Sur
veys
regu
larly
. Th
ese
wer
e fir
st a
dmin
iste
red
in 2
006
and
have
bec
ome
a re
gula
r bi
annu
al e
xerc
ise.
The
HC
has
task
ed th
e D
eput
y H
C w
ith fo
llow
ing-
up o
n re
com
men
datio
ns th
at c
ome
out o
f the
sta
ff su
rvey
. 272
Acc
ordi
ng to
Tur
k an
d E
yste
r (2
010)
, re
spon
ses
from
the
surv
ey h
ave
guid
ed H
uman
R
esou
rces
refo
rm a
nd re
sulte
d in
cha
nges
to
UN
HC
R’s
pos
tings
and
pro
mot
ions
pro
cedu
res.
273
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
The
HC
is n
ot a
sses
sed
form
ally
on
the
men
torin
g or
coa
chin
g of
su
bord
inat
es.
How
ever
, the
role
mea
ns s
/he
info
rmal
ly m
ento
rs h
is/h
er te
am o
f se
nior
man
ager
s (2
0 bu
reau
hea
ds a
nd d
irect
ors
who
mee
t wee
kly
as
wel
l as
the
‘troi
ka’ o
f the
Dep
uty
HC
and
the
Ass
ista
nt H
Cs)
. 274
VII.
The
IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
The
HC
mee
ts re
gula
rly w
ith th
e E
xecu
tive
Com
mitt
ee. S
/he
has
also
est
ablis
hed
info
rmal
dia
logu
es w
ith
dono
rs w
ho g
ive
mor
e th
an $
20m
illion
, Reg
iona
l Gro
ups
and
refu
gee
host
ing
coun
trie
s.In
add
ition
, the
HC
hol
ds: a
n an
nual
mee
ting
with
NG
Os,
regu
lar
high
-leve
l bila
tera
l mee
tings
with
key
hu
man
itaria
n ag
enci
es, a
nd a
dia
logu
e on
Pro
tect
ion
Cha
lleng
es. U
NH
CR
incl
udes
per
sons
of c
once
rn a
nd
part
ners
in th
eir
plan
ning
and
prio
rity
sett
ing.
VIII
.Th
e IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
The
Pol
icy
Dev
elop
men
t and
Eva
luat
ion
Sec
tion
is p
art o
f UN
HC
R’s
Exe
cutiv
e D
irect
ion
and
Man
agem
ent
Div
isio
n an
d re
port
s di
rect
ly to
the
HC
. The
re a
re a
num
ber
of o
ther
ove
rsig
ht fu
nctio
ns w
hich
eng
age
seni
or
man
agem
ent w
ith e
valu
atio
ns a
nd fi
ndin
gs o
f oth
er o
vers
ight
mec
hani
sm.
50 Effective Leadership in International Organizations
i. W
orl
d B
ank
Gro
up (W
BG
)
Org
aniz
atio
nTh
e W
BG
con
sist
s of
five
inst
itutio
ns: I
nter
natio
nal B
ank
for
Rec
onst
ruct
ion
and
Dev
elop
men
t (IB
RD
),275
Inte
rnat
iona
l Dev
elop
men
t Ass
ocia
tion
(IDA
),276
Inte
rnat
iona
l Fin
ance
Cor
pora
tion
(IFC
),277
Mul
tilat
eral
Inve
stm
ent G
uara
ntee
A
genc
y (M
IGA
),278
and
Inte
rnat
iona
l Cen
tre
for
Set
tlem
ent o
f Inv
estm
ent D
ispu
tes
(ICS
ID).27
9 Th
e W
BG
is h
eadq
uart
ered
in W
ashi
ngto
n D
C a
nd h
as m
ore
than
124
co
untr
y of
fices
.
Go
vern
ance
Man
y of
the
bank
’s in
stitu
tiona
l fea
ture
s re
sem
ble
thos
e of
the
IMF.
Mem
ber
coun
trie
s (1
88) g
over
n th
e W
BG
thro
ugh
the
boar
d of
gov
erno
rs a
nd b
oard
of
exec
utiv
e di
rect
ors.
280
The
25 re
side
nt e
xecu
tive
dire
ctor
s (E
Ds)
are
resp
onsi
ble
for
the
cond
uct o
f the
ban
k’s
gene
ral o
pera
tions
und
er d
eleg
ated
pow
ers
from
the
boar
d of
gov
erno
rs.
Five
ED
s ar
e ap
poin
ted
by th
ose
mem
ber
stat
es w
ith th
e la
rges
t sha
res
(Fra
nce,
G
erm
any,
Jap
an, U
nite
d K
ingd
om a
nd U
nite
d S
tate
s). T
he re
mai
ning
25
ED
s ar
e el
ecte
d ev
ery
2 ye
ars
by c
onst
ituen
cies
mad
e up
of t
he re
mai
ning
mem
bers
. S
audi
Ara
bia,
Chi
na a
nd th
e R
ussi
an F
eder
atio
n, h
owev
er, a
re s
ingl
e-m
embe
r ch
airs
, mea
ning
that
they
exe
rcis
e th
eir
vote
s al
one
rath
er th
an d
oing
so
in
cons
titue
ncie
s of
mul
tiple
mem
ber
stat
es. T
he E
Ds
sele
ct th
e pr
esid
ent.
Jim
Yon
g K
im is
the
WB
G’s
12t
h pr
esid
ent a
nd is
cha
irman
of t
he b
oard
of E
Ds
(ele
cted
in
2012
).
Leng
th o
f le
ader
ship
man
dat
eFi
ve y
ears
; can
be
rene
wed
twic
e.
Inco
me
The
boar
d of
ED
s ap
prov
ed a
ppro
xim
atel
y $3
1.55
billi
on in
fina
ncia
l ass
ista
nce
in fi
scal
yea
r 20
13, w
ith $
40.8
4 bi
llion
pred
icte
d fo
r 20
14.28
1 Th
e 20
13 to
tal
com
pris
ed $
15.2
billi
on in
IBR
D le
ndin
g an
d $1
6.3
billio
n in
IDA
sup
port
, with
an
adm
inis
trat
ive
budg
et o
f app
roxi
mat
ely
$1.9
billi
on fo
r fis
cal y
ear
2014
.282
In 2
012,
Ji
m Y
ong
Kim
, the
new
pre
side
nt, a
nnou
nced
a th
ree-
year
pla
n to
dec
reas
e th
e ba
nk’s
bud
get b
y 8%
, or
$400
milli
on.28
3
Num
ber
of
staf
fO
ver
9,00
0 em
ploy
ees
from
mor
e th
an 1
68 c
ount
ries.
284
His
tory
of
lead
ersh
ipA
n un
writ
ten
rule
exi
sts
that
the
US
pre
side
nt s
elec
ts th
e W
BG
pre
side
nt.28
5 U
p un
til 2
011,
the
choi
ce o
f an
Am
eric
an a
s pr
esid
ent o
f the
WB
G w
as n
ot o
penl
y ch
alle
nged
by
the
prop
osal
of a
com
petin
g ca
ndid
ate.
In th
at y
ear,
how
ever
, tw
o no
n-U
S c
andi
date
s –
Jose
Ant
onio
Oca
mpo
(Col
ombi
a) a
nd N
gozi
Oko
njo-
Iwea
la
(Nig
eria
) – w
ere
put f
orw
ard.
286
Jim
Yon
g K
im, a
n A
mer
ican
, won
the
nom
inat
ion.
The
follo
win
g w
ere
past
pre
side
nts
of th
e ba
nk: E
ugen
e M
eyer
(194
6-19
46),
John
J.
McC
loy
(194
7-19
49),
Eug
ene
R. B
lack
, Sr.
(194
9-19
63),
Geo
rge
Woo
ds (1
963-
1968
), R
ober
t McN
amar
a (1
968-
1981
), A
lden
W. C
laus
en (1
981-
1986
), B
arbe
r C
onab
le (1
986-
1991
), Le
wis
T. P
rest
on (1
991-
1995
), Ja
mes
Wol
fens
ohn
(199
5-20
05),
Pau
l Wol
fow
itz (2
005-
2007
) and
Rob
ert Z
oellic
k (2
007-
2012
).
App
oint
ed p
resi
dent
in 2
012,
Kim
pro
pose
d a
num
ber
of in
stitu
tiona
l cha
nges
in
2013
afte
r a
surv
ey o
f app
roxi
mat
ely
10,0
00 e
mpl
oyee
s re
veal
ed a
“cu
lture
of f
ear”
, “f
ear
of r
isk”
and
a “
terr
ible
” en
viro
nmen
t for
col
labo
ratio
n.28
7 K
im’s
cha
nges
hav
e,
how
ever
, bee
n m
et w
ith c
ritic
ism
. The
dec
isio
n to
alte
r th
e ba
nk’s
org
aniz
atio
n, fo
r ex
ampl
e, h
as b
een
deem
ed u
nnec
essa
ry.28
8 H
iring
the
man
agem
ent c
onsu
lting
firm
M
cKin
sey
& C
ompa
ny fo
r th
e re
stru
ctur
ing
was
als
o co
ntro
vers
ial,
give
n th
at th
e fir
m h
ad d
esig
ned
the
exis
ting
stru
ctur
e (a
nd a
ll pr
evio
us s
truc
ture
s si
nce
the
bank
’s
1972
reor
gani
zatio
n un
der
Pre
side
nt M
cNam
ara)
289 ,
and
had
com
pete
d di
rect
ly w
ith
the
Wor
ld B
ank
in a
dvis
ing
gove
rnm
ents
.290
Cur
rent
tra
ject
ory
The
Wor
ld B
ank’
s or
gani
zatio
nal r
efor
ms
com
e at
a ti
me
of in
crea
sing
com
petit
ion
from
oth
er m
ultil
ater
al d
evel
opm
ent i
nstit
utio
ns. A
stu
dy b
y H
umph
rey
and
Mic
hael
owa
(201
3), f
or e
xam
ple,
foun
d th
at, u
nder
cer
tain
mac
roec
onom
ic
circ
umst
ance
s, in
divi
dual
bor
row
ers
in L
atin
Am
eric
a of
ten
pref
er to
wor
k w
ith th
e IA
DB
and
CA
F du
e to
thei
r fa
ster
pro
cess
ing
times
and
less
bur
eauc
ratic
soc
ial a
nd
econ
omic
lend
ing
requ
irem
ents
.291
Furt
herm
ore,
num
erou
s ob
serv
ers
see
the
New
D
evel
opm
ent B
ank,
com
pose
d of
Bra
zil,
the
Rus
sia
Fede
ratio
n, In
dia,
Chi
na a
nd
Sou
th A
frica
(BR
ICS
), as
a p
oten
tial c
ompe
titor
to th
e W
orld
Ban
k an
d th
e IM
F.29
2
51Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
r P
ublis
hed
rule
sO
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
Yes.
Ter
ms
of a
ppoi
ntm
ents
wer
e re
cent
ly m
ade
publ
icly
ava
ilabl
e,
alth
ough
Bob
Zoe
llick’
s co
ntra
ct is
eas
ier
to fi
nd th
an D
r K
im’s
.293
The
forc
ed re
sign
atio
n of
Wor
ld B
ank
Pre
side
nt P
aul
Wol
fow
itz in
200
7 fo
r vi
olat
ing
cont
ract
ual c
laus
es
rela
ting
to e
thic
al a
nd g
over
ning
prin
cipl
es in
dica
tes
that
the
term
s of
refe
renc
e fo
r le
ader
ship
sel
ectio
n ar
e ta
ken
serio
usly
and
are
enf
orce
able
.294
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
in p
ract
ice?
All
mem
ber
stat
es v
ote
durin
g el
ectio
ns a
nd re
-ele
ctio
ns e
ither
al
one
(as
in th
e ca
se o
f Sau
di A
rabi
a, R
ussi
a an
d C
hina
) or
via
thei
r co
nstit
uenc
y re
pres
enta
tive.
In p
ract
ice,
mem
bers
app
rove
the
cand
idat
e pu
t fo
rth
by th
e U
nite
d S
tate
s.29
5
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
sele
ctio
n th
at w
eigh
s co
mpe
tenc
e ag
ains
t the
pub
lishe
d cr
iteria
?
Yes.
Eac
h of
the
Wor
ld B
ank
Gro
up o
rgan
izat
ions
ope
rate
s ac
cord
ing
to p
roce
dure
s es
tabl
ishe
d by
its
Art
icle
s of
Agr
eem
ent,
whi
ch in
clud
e te
rms
of s
ervi
ces
for
the
Pre
side
nt.29
6
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
MO
/IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es le
ader
ship
ac
coun
tabi
lity
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
Ther
e is
no
proc
edur
e fo
r th
at. S
ome
set p
erso
nal s
tand
ards
dur
ing
inau
gura
l spe
eche
s or
pro
noun
cem
ents
at t
he B
oard
mee
tings
(see
th
e m
inut
es).29
7
Lead
ers
focu
s on
bro
ad s
trat
egic
poi
nts,
but
ther
e is
no
set o
f com
mitm
ents
.298
Rob
ert M
cNam
ara
and
Geo
rge
Woo
ds a
re th
ough
t to
be m
ost c
lear
on
thei
r pe
rform
ance
obj
ectiv
es.29
9
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
Onl
y th
roug
h su
bsec
tion
and
stra
tegi
c re
port
s. Im
port
ant t
o no
te th
at
expe
ctat
ions
com
e fro
m a
ver
y di
vers
e gr
oup
of s
take
hold
ers
(see
W
BG
Str
ateg
y fo
r 20
30 a
ppro
ved
in A
pril
2013
).300
The
deba
te is
als
o ab
out d
efini
ng e
xpec
tatio
ns
(diff
eren
t at d
iffer
ent t
imes
) and
wha
t lea
ders
hip
does
to u
nder
stan
d w
hy re
sults
don
’t m
eet t
hem
.301
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Ye
s. A
ll th
e m
id-le
vel e
mpl
oyee
s ha
ve to
dis
clos
e fin
anci
al in
vest
men
ts,
incl
udin
g th
e P
resi
dent
. A s
epar
ate
Cod
e of
Con
duct
for
Boa
rd
Offi
cial
s se
ts th
e sa
me
stan
dard
.302
In p
ract
ice,
the
Ban
k’s
com
plia
nce
with
the
disc
losu
re p
rinci
ple
was
pro
ven
on th
e W
olfo
witz
’s
case
in 2
007.
The
Wor
ld B
ank
Boa
rd lo
st
confi
denc
e in
the
Pre
side
nt W
olfo
witz
afte
r a
spec
ial
inve
stig
ativ
e co
mm
ittee
foun
d he
had
vio
late
d hi
s co
ntra
ct b
y br
eaki
ng e
thic
al a
nd g
over
ning
rul
es
in a
rran
ging
a p
rom
otio
n pa
ckag
e fo
r hi
s pa
rtne
r S
haha
Ali
Raz
a. W
olfo
witz
resi
gned
bef
ore
his
term
ha
d en
ded.
303
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Ye
s. C
ode
of e
thic
s eq
ually
app
lies
to e
very
sta
ff m
embe
r. Th
ere
is a
n O
ffice
of E
thic
s an
d B
usin
ess
Con
duct
, an
ethi
cs h
elpl
ine,
a C
ode
of
Con
duct
for
Sta
ff (c
reat
ed in
200
3), a
s w
ell a
s a
Cod
e of
Con
duct
for
Boa
rd O
ffici
als.
It h
as b
een
rece
ntly
refin
ed to
incl
ude,
for
exam
ple,
se
xual
har
assm
ent (
due
to a
cces
sion
of w
omen
at t
he W
BG
).304
52 Effective Leadership in International Organizations
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
ersh
ip s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Yes,
but
not
to th
e sa
me
exte
nt a
s th
e re
gula
r st
aff.
The
eval
uatio
n of
the
orga
niza
tion
and
the
Pre
side
nt a
re o
ne a
nd th
e sa
me
if th
e P
resi
dent
is h
eld
resp
onsi
ble
for
its p
erfo
rman
ce. I
nter
nal E
valu
atio
n G
roup
(IE
G) “
Eva
luat
ion
of th
e W
orld
Ban
k’s
Org
aniz
atio
nal
Effe
ctiv
enes
s”30
5 re
port
pub
lishe
d in
Apr
il 20
12 in
clud
ed a
spec
ts o
f le
ader
ship
.
Ther
e ar
e in
form
al p
roce
sses
that
info
rm th
e m
anag
emen
t.306
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
No,
var
iatio
n is
ver
y lim
ited.
Sal
arie
s fo
r to
p m
anag
emen
t are
dis
clos
ed
in a
nnua
l rep
orts
.307
3Is
the
lead
er o
ffere
d co
achi
ng
and
deve
lopm
ent o
ppor
tuni
ties
to
addr
ess
wea
knes
ses
over
tim
e?
Onl
y on
an
ad-h
oc b
asis
. D
r K
im h
as a
per
sona
l coa
ch n
amed
Mar
shal
l G
olds
mith
.308
IV.
Lead
ersh
ip r
e-el
ectio
n is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
No
evid
ence
.Th
e tw
o B
rett
on W
oods
org
aniz
atio
ns –
IMF
and
Wor
ld B
ank
– sh
ow th
at re
-app
oint
men
t is
base
d on
two
crite
ria: (
1) w
heth
er th
e in
cum
bent
wis
hes
to
stay
; and
(2) t
he d
omin
ant p
oliti
cs.30
9
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Yes.
In
pra
ctic
e, c
ompe
ting
non-
Am
eric
an c
andi
date
s ha
ve n
ot b
een
cons
ider
ed u
ntil
the
2011
ele
ctio
n in
whi
ch tw
o no
n-U
S c
andi
date
s w
ere
put f
orth
for
elec
tion.
310
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
Yes,
the
Pre
side
nt c
an re
com
men
d sh
ifts
of s
trat
egy
thor
ough
de
liver
ing
repo
rts
for
the
Dev
elop
men
t Com
mitt
ee.31
1 Th
e go
vern
ors
appr
ove
the
prop
osal
s.
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
Unc
lear
. Am
ong
mec
hani
sms
that
par
tly fa
cilit
ate
impl
emen
tatio
n of
new
str
ateg
ies:
repo
rts
of th
e D
evel
opm
ent C
omm
ittee
; age
nda
and
sum
mar
ies
of m
eetin
gs; A
ppra
isal
repo
rts
(Inte
rnal
Com
plet
ion
Rep
orts
(IC
R);
Pro
ject
Com
plet
ion
Rep
orts
(PC
R) e
tc.);
Inte
rnal
E
valu
atio
n G
roup
(IE
G) r
epor
ts (t
he u
nit r
epor
ts to
the
Boa
rd o
f G
over
nors
, not
man
agem
ent o
f the
Ban
k); I
nter
natio
nal D
evel
opm
ent
Ass
ocia
tion
(IDA
) rep
orts
.
The
only
con
stra
ints
are
the
Art
icle
s of
A
gree
men
t.312
53Evaluation of Organizational Structures that Enable Effective Leadership
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
Ther
e is
a r
apid
gro
wth
in “
trus
t fun
ds”,
non
-dis
cret
iona
ry b
udge
t th
at is
bei
ng e
arm
arke
d.31
3 Id
eally
, tru
st fu
nds
wou
ld b
e cl
osel
y lin
ked
to th
e W
orld
Ban
k’s
stra
tegy
, pro
cess
es a
nd o
vers
ight
. How
ever
, si
nce
trus
t fun
ds a
dd 2
5% to
the
Ban
k’s
adm
inis
trat
ive
budg
et, t
he
ince
ntiv
es to
alig
n ar
e w
eak.
In
add
ition
, the
big
gest
con
trib
utor
s in
201
2 ar
e U
S a
nd U
K ($
4,5b
n,
mor
e th
an o
ne th
ird o
f tot
al),
whi
ch in
crea
ses
risk
of c
aptu
re b
y th
ese
two
coun
trie
s.
Trus
t fun
ds in
fluen
ce b
ehav
iour
s an
d pr
iorit
ies;
do
nors
wan
t thi
s. It
als
o di
stra
cts
othe
r re
sour
ces
(not
onl
y fin
anci
al, b
ut a
lso
hum
an re
sour
ces,
for
exam
ple)
. Als
o co
nsid
er R
eim
burs
able
Adv
isor
y S
ervi
ces
– w
hen
coun
trie
s as
k fo
r ex
tra
serv
ices
(m
anag
emen
t, fo
r ex
ampl
e, R
AM
P p
rogr
amm
e w
here
for
a fe
e th
e W
orld
Ban
k un
dert
akes
m
anag
emen
t of a
sset
s).31
4
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes.
The
re a
re: (
1) b
road
sta
ff su
rvey
s co
nduc
ted
ever
y 18
mon
ths
to re
veal
sta
ff sa
tisfa
ctio
n w
ith m
anag
ers,
(2) “
360
degr
ees”
exe
rcis
e w
here
one
sol
icits
inpu
ts o
f sub
ordi
nate
s an
d (3
) a m
echa
nism
of p
eer
revi
ew in
pla
ce to
mak
e re
com
men
datio
ns fo
r co
rrec
tion.
Jim
Yon
g K
im re
cent
ly c
ondu
cted
a s
urve
y of
its
10,0
00 e
mpl
oyee
s. It
reve
aled
a
“cul
ture
of f
ear,”
per
vasi
ve “
fear
of r
isk”
and
a “
terr
ible
” en
viro
nmen
t for
co
llabo
ratio
n.31
5
Sta
ff su
rvey
s ha
ve b
een
play
ing
a su
rpris
ingl
y la
rge
role
sin
ce K
im c
ame.
316
2Is
exe
cutiv
e m
anag
emen
t ass
esse
d on
men
torin
g an
d co
achi
ng o
f su
bord
inat
e st
aff?
No
evid
ence
. It
is “
not a
prio
rity
ques
tion”
.317
54 Effective Leadership in International Organizations
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
With
in it
s S
ocia
l Dev
elop
men
t Dep
artm
ent,
the
Par
ticip
atio
n an
d C
ivic
Eng
agem
ent G
roup
pro
mot
es th
e pa
rtic
ipat
ion
of p
eopl
e an
d th
eir
orga
niza
tions
to in
fluen
ce in
stitu
tions
, pol
icie
s an
d pr
oces
ses
for
equi
tabl
e an
d su
stai
nabl
e de
velo
pmen
t. Th
e gr
oup
assi
sts
Wor
ld B
ank
units
, clie
nt g
over
nmen
ts a
nd c
ivil
soci
ety
orga
niza
tions
. A C
ivil
Soc
iety
Pol
icy
Foru
m, o
rgan
ized
join
tly w
ith th
e W
orld
Ban
k, in
par
alle
l with
the
Ann
ual
and
Spr
ing
Mee
tings
of t
he IM
F an
d W
orld
Ban
k th
at c
over
s a
wid
e ra
nge
of to
pics
, inc
ludi
ng m
any
sugg
este
d by
CS
Os
them
selv
es. C
SO
con
sulta
tions
are
now
com
mon
pra
ctic
e (if
not
requ
ired)
as
part
of p
roje
ct
appr
aisa
l pro
cess
es, n
otifi
catio
n of
pro
cure
men
t bid
s, a
nd p
art o
f the
WD
R p
roce
ss (p
ublis
hing
ear
ly c
once
pt
note
s an
d in
itial
dra
fts fo
r pu
blic
com
men
ts).
Ther
e ar
e al
so s
truc
ture
s in
pla
ce:
Glo
bal P
artn
ersh
ip fo
r S
ocia
l Acc
ount
abilit
y, a
mul
ti-do
nor
trus
t fun
d to
sup
port
CS
Os
that
wor
k in
soc
ial
acco
unta
bilit
yS
eats
in c
omm
ittee
s an
d W
B a
dvis
ory
boar
ds a
nd g
over
ning
bod
ies
(non
-vot
ing
seat
) for
WB
trus
t fun
ds
(ofte
n do
nor-
spec
ific)
Par
ticip
atio
n at
WB
Ann
ual m
eetin
gIn
volv
emen
ts o
n pr
ojec
ts, c
onsu
ltatio
ns
Dev
elop
men
t Gra
nt F
acilit
y (fi
nanc
e an
d P
artn
ersh
ips)
Ext
erna
l Ind
ustr
y In
itiat
ive
(EII)
whe
n W
B a
cts
as a
trus
tee
and
adm
inis
ters
mon
eyTh
roug
h co
untr
y of
fices
– d
onor
mee
tings
and
cou
ntry
rela
tions
Th
roug
h pr
ojec
ts –
rela
tions
on
the
grou
nd
Sta
keho
lder
s su
rvey
ed b
y M
OPA
N in
201
2 ra
ted
the
Ban
k ad
equa
te in
coo
rdin
atin
g w
ith c
lient
s in
the
desi
gn o
f pro
ject
s, fo
r th
e cl
arity
of i
ts p
roce
dure
s, fl
exib
ility,
and
resp
onsi
vene
ss to
cha
nges
in th
e pr
ojec
t im
plem
enta
tion
cont
ext.
In th
eir
writ
ten
com
men
ts, t
hey
note
d th
at th
e B
ank’
s pr
oced
ures
are
rig
id a
nd th
at
bure
aucr
atic
pro
cess
es o
ften
dela
y im
plem
enta
tion.
318
The
new
str
ateg
y pr
opos
es th
at th
e B
ank
will
focu
s on
cus
tom
ized
dev
elop
men
t sol
utio
ns a
nd a
lign
all i
ts a
ctiv
ities
with
the
two
goal
s: w
ork
mor
e in
pa
rtne
rshi
p w
ith o
ther
s, in
clud
ing
the
priv
ate
sect
or;
and
sign
ifica
ntly
incr
ease
col
labo
ratio
n ac
ross
its
agen
cies
.319
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
Inde
pend
ent E
valu
atio
n G
roup
’s (I
EG
) str
ateg
ic g
oal i
s to
influ
ence
the
Wor
ld B
ank
Gro
up’s
abi
lity
to a
chie
ve
deve
lopm
ent o
utco
mes
glo
bally
and
with
its
part
ner
coun
trie
s. It
repo
rts
dire
ctly
to th
e B
oard
s of
Exe
cutiv
e D
irect
ors,
whi
ch o
vers
ee IE
G’s
wor
k th
roug
h th
e C
omm
ittee
on
Dev
elop
men
t Effe
ctiv
enes
s. T
he IE
G
cond
ucte
d a
clie
nt s
urve
y in
201
2 to
det
erm
ine
whe
ther
the
Ban
k w
as m
eetin
g cl
ient
s’ n
eeds
and
how
they
pe
rcei
ve it
s im
pact
. The
sur
vey
findi
ngs
are
base
d on
iden
tical
sur
veys
car
ried
out a
mon
g th
ree
audi
ence
s:
Wor
ld B
ank
Gro
up B
oard
mem
bers
and
adv
iser
s, W
orld
Ban
k G
roup
sta
ff, a
nd e
xter
nal s
take
hold
ers
(aca
dem
ia, p
rivat
e co
mpa
nies
, non
gove
rnm
enta
l org
aniz
atio
ns, g
over
nmen
ts, i
nter
natio
nal o
rgan
izat
ions
, do
nor
orga
niza
tions
, and
med
ia).
The
Ban
k al
so fe
atur
es th
e D
evel
opm
ent I
mpa
ct E
valu
atio
n In
itiat
ive
(DIM
E),
whi
ch s
eeks
to in
crea
se th
e us
e of
impa
ct e
valu
atio
n (IE
) in
the
desi
gn a
nd im
plem
enta
tion
of b
ank
proj
ects
. D
IME
eva
luat
es p
rogr
amm
es b
ased
on
IE s
tand
ards
, thu
s en
tailin
g an
add
ition
al in
tern
al e
valu
atio
n of
pe
rform
ance
.320
It is
goo
d th
at IE
G a
nd th
e B
ank
carr
y ou
t suc
h su
rvey
s, b
ut th
e B
ank
as a
glo
bal p
laye
r ha
s to
w
eigh
cou
ntry
prio
ritie
s w
ith g
loba
l prio
ritie
s an
d na
tura
lly th
ey d
on’t
mat
ch.32
1
55Evaluation of Organizational Structures that Enable Effective Leadership
j. W
orl
d H
ealth
Org
aniz
atio
n (W
HO
)
Org
aniz
atio
nW
HO
, the
dire
ctin
g an
d co
ordi
natin
g au
thor
ity fo
r he
alth
with
in th
e U
nite
d N
atio
ns
syst
em, i
s re
spon
sibl
e fo
r pr
ovid
ing
lead
ersh
ip o
n gl
obal
hea
lth m
atte
rs, s
hapi
ng
the
heal
th re
sear
ch a
gend
a an
d se
ttin
g no
rms
and
stan
dard
s. H
eadq
uart
ered
in
Gen
eva,
Sw
itzer
land
, it h
as s
ix re
gion
al o
ffice
s (B
razz
aville
, the
Rep
ublic
of
Con
go; W
ashi
ngto
n D
C, U
SA
; New
Del
hi, I
ndia
; Cop
enha
gen,
Den
mar
k; C
airo
, E
gypt
; and
Man
ila, P
hilip
pine
s) a
nd 1
50 c
ount
ry o
ffice
s.
Go
vern
ance
The
194
mem
ber
coun
trie
s go
vern
WH
O, m
eetin
g an
nual
ly a
t the
Wor
ld H
ealth
A
ssem
bly
(WH
A).
The
asse
mbl
y ap
poin
ts th
e di
rect
or-g
ener
al (D
G),
supe
rvis
es
the
orga
niza
tion’
s fin
anci
al p
olic
ies,
and
revi
ews
and
appr
oves
the
prop
osed
pr
ogra
mm
e bu
dget
. The
WH
A is
adv
ised
by
the
exec
utiv
e bo
ard
(34
mem
bers
), w
ho a
re te
chni
cally
qua
lified
in th
e he
alth
fiel
d an
d ar
e el
ecte
d fo
r a
thre
e-ye
ar
term
.
Leng
th o
f le
ader
ship
man
dat
eFi
ve y
ears
.
Inco
me
The
prop
osed
bud
get f
or 2
014-
2015
is $
3.98
billi
on.
Num
ber
of
staf
f8,
000,
spr
ead
over
hea
dqua
rter
s, re
gion
al o
ffice
s an
d co
untr
ies.
His
tory
of
lead
ersh
ipP
ast d
irect
or-g
ener
als
wer
e: B
. Chi
shol
m (f
rom
Can
ada,
194
8-19
53);
M.G
. C
anda
u (B
razi
l, 19
53-1
973)
; H. M
ahle
r (D
enm
ark,
197
3-19
88);
H. N
akaj
ima
(Jap
an, 1
988-
1998
); G
.H. B
rund
tland
(Nor
way
, 199
8-20
03);
Lee
Jong
-woo
k (R
epub
lic o
f Kor
ea, 2
003-
2006
[die
d in
offi
ce])
and
And
ers
Nor
dstr
öm (S
wed
en,
2006
-200
7 [a
ctin
g D
G, r
epla
cing
Lee
]).
Mar
gare
t Cha
n, th
e cu
rren
t DG
, was
app
oint
ed o
n 9
Nov
embe
r 20
06.
Ther
e ha
ve b
een
no o
utw
ard
scan
dals
rega
rdin
g an
y of
the
lead
ers.
Cur
rent
tra
ject
ory
Und
er C
han’
s le
ader
ship
, WH
O h
as u
nder
take
n m
ajor
fina
ncia
l, m
anag
eria
l and
go
vern
ance
-rel
ated
refo
rm, l
ayin
g ou
t its
pro
ject
ed ti
mel
ine,
inte
rmed
iate
che
ck-in
po
ints
and
gui
delin
es. T
his
refo
rm h
as b
een
both
inte
rnal
and
ext
erna
l-fac
ing,
the
latt
er c
over
ing
WH
O’s
act
iviti
es w
ith e
xter
nal s
take
hold
ers,
incl
udin
g co
untr
ies
and
non-
stat
e en
titie
s.
56 Effective Leadership in International Organizations
Indi
cato
r P
ublis
hed
rule
s O
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
The
re is
no
evid
ence
of a
“te
rms
of re
fere
nce”
onl
ine
or in
any
pub
lic
reco
rd. H
owev
er, t
he W
orld
Hea
lth O
rgan
izat
ion
has
a de
taile
d,
thor
ough
pro
cess
of n
omin
atin
g an
d el
ectin
g th
e D
irect
or-G
ener
al,
the
deta
ils o
f whi
ch a
re o
n th
e w
ebsi
te, a
nd p
art o
f the
pub
lic re
cord
s.
This
pro
cess
incl
udes
the
step
s ne
cess
ary
for
mem
ber
stat
es to
no
min
ate
an a
ppro
pria
te c
andi
date
, det
ails
of t
he q
ualifi
catio
ns n
eede
d to
be
a ca
ndid
ate,
spe
cific
dea
dlin
es a
nd in
terv
iew
gui
delin
es.32
2
Ther
e is
a la
rge,
ong
oing
dis
cuss
ion
on th
e el
ectio
n of
the
Dire
ctor
-Gen
eral
, and
it h
as b
een
high
-leve
l ag
enda
item
in th
e 13
2nd
Exe
cutiv
e B
oard
mee
ting
in 2
013.
The
cur
rent
Dire
ctor
-Gen
eral
has
bee
n a
stro
ng p
ropo
nent
of b
ringi
ng c
larit
y to
the
proc
ess
of s
elec
tion,
and
has
suc
ceed
ing
in m
akin
g ke
y ch
ange
s to
ens
ure
grea
ter
tran
spar
ency
. Th
e un
ique
asp
ect o
f WH
O is
that
all
the
Reg
iona
l D
irect
ors
(RD
s) a
re a
lso
elec
ted
by th
e m
embe
r st
ates
of t
he re
spec
tive
regi
on, a
s op
pose
d to
nom
inat
ed th
roug
h ot
her
Uni
ted
Nat
ions
or
gani
zatio
ns
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip e
lect
ion
and
re-e
lect
ion
in p
ract
ice?
The
Wor
ld H
ealth
Ass
embl
y (c
ompo
sed
of a
ll 19
4 co
untr
ies)
ele
cts
the
Dire
ctor
-Gen
eral
, on
the
reco
mm
enda
tion
of th
e E
xecu
tive
Boa
rd
(com
pose
d of
34
mem
bers
).
The
mem
bers
hip
of th
e E
xecu
tive
Boa
rd is
ske
wed
be
caus
e th
e w
eigh
ting
give
n to
diff
eren
t reg
ions
is
not
bas
ed o
n po
pula
tion,
but
rat
her
on th
e nu
mbe
r of
mem
ber
stat
es in
that
regi
on. T
here
is
als
o co
nsid
erab
le v
aria
bilit
y in
the
cons
ulta
tive
proc
edur
es b
y re
gion
. The
re h
as b
een
som
e fru
stra
tion
by L
atin
Am
eric
a, A
frica
and
Sou
th A
sia
due
to a
lack
of D
irect
or-G
ener
al re
pres
entin
g th
ese
regi
ons,
but
it w
as b
ecau
se m
ost c
ount
ries
not
supp
ortin
g th
eir
bids
.
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
elec
tion
that
wei
ghs
com
pete
nce
agai
nst t
he p
ublis
hed
crite
ria?
Yes,
the
abov
e-m
entio
ned
docu
men
ts li
st o
ut th
e ex
act p
roce
dure
s,
incl
udin
g a
time-
line
and
othe
r de
tails
for
lead
ersh
ip s
elec
tion.
It
lays
out
inst
ruct
ions
for
cand
idat
es to
pro
vide
sup
port
ing
evid
ence
to
mat
ch e
ach
of th
e pu
blis
hed
crite
ria fo
r th
e po
st o
f the
Dire
ctor
-G
ener
al. T
here
are
als
o se
t gui
delin
es to
sub
mit
a cu
rric
ulum
vita
e an
d ot
her
inst
itutio
naliz
ed p
roce
sses
.
Ther
e is
als
o an
exh
aust
ive
docu
men
t whi
ch la
ys
out a
cod
e of
con
duct
to p
rom
ote
ethi
cal p
ract
ices
an
d tr
ansp
aren
cy th
roug
hout
the
nom
inat
ion/
elec
tion
proc
ess.
323
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
MO
/IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es a
ccou
ntab
ility
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
The
Dire
ctor
Gen
eral
put
fort
h a
clea
r lis
t of p
erso
nal e
xpec
tatio
ns fr
om
her
tenu
re w
hich
she
sha
red
publ
icly
at t
he s
tart
of h
er te
rm
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
No
avai
labl
e in
form
atio
n
57Evaluation of Organizational Structures that Enable Effective Leadership
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?N
o in
form
atio
n av
aila
ble
publ
icly
Eve
ry s
taff,
P5
and
abov
e (in
clud
ing
the
Dire
ctor
-G
ener
al) h
as to
dec
lare
con
flict
s of
inte
rest
ann
ually
. Th
is p
roce
ss is
con
duct
ed b
y th
e le
gal t
eam
in
tern
ally
, and
is v
ery
stric
t hav
ing
been
upd
ated
re
cent
ly. T
hese
dec
lara
tions
are
con
fiden
tial
in n
atur
e, b
ut th
e or
gani
zatio
n is
look
ing
into
pu
blis
hing
them
in th
e fu
ture
, bas
ed o
n th
e U
nite
d N
atio
ns m
odel
.
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Th
ere
is a
cod
e of
con
duct
and
ext
ensi
ve r
ules
and
regu
latio
ns
gove
rnin
g W
HO
sta
ff,32
4 ho
wev
er, t
here
is n
othi
ng s
peci
fical
ly d
etai
led
for
seni
or le
ader
ship
.
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
er s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Ther
e is
no
men
tion
of a
form
al p
erfo
rman
ce a
ppra
isal
on
the
publ
ic p
orta
l. H
owev
er, t
he c
urre
nt D
irect
or-G
ener
al p
ublis
hed
a se
lf-as
sess
men
t of h
er o
wn
perfo
rman
ce a
t the
cul
min
atio
n of
her
fir
st te
rm, w
here
all
her
man
date
s at
the
time
of h
er e
lect
ion
wer
e co
mpa
red
to h
er a
chie
vem
ents
. Alth
ough
, thi
s ap
prai
sal w
asn’
t co
nduc
ted
obje
ctiv
ely,
it s
till l
ays
out s
ome
perfo
rman
ce m
etric
s.
Ther
e is
a v
ery
robu
st p
erfo
rman
ce p
rogr
amm
e th
roug
hout
the
orga
niza
tion
at e
very
leve
l. M
OPA
N re
view
has
hig
hlig
hted
big
cha
nges
bei
ng
unde
rtak
en b
y H
R to
impr
ove
the
proc
ess;
how
ever
, th
ere
is n
o fo
rmal
sys
tem
of a
ppra
isal
of t
he
Dire
ctor
-Gen
eral
. She
has
pre
viou
sly
cond
ucte
d he
r pe
rson
al p
erfo
rman
ce a
ppra
isal
pub
licly
but
as
it is
a
self-
eval
uatio
n, it
is n
ot in
here
ntly
un-
bias
ed.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
A g
uide
for
man
ager
s in
app
lyin
g W
HO
per
form
ance
com
pete
ncie
s ha
s be
en is
sued
. A p
olic
y on
rew
ards
and
reco
gniti
on w
ill be
issu
ed
shor
tly. F
urth
erm
ore,
a g
uide
to h
elp
supe
rvis
ors
man
age
perfo
rman
ce
is in
the
final
sta
ges
of d
evel
opm
ent.32
5
WH
O o
pera
tes
at th
e sa
me
pay
scal
e as
the
rest
of
the
Uni
ted
Nat
ions
sys
tem
, par
ticul
arly
in li
ne
with
the
UN
DP.
In p
ract
ice,
WH
O p
artia
lly fo
llow
s a
mod
el o
f rem
uner
atio
n tie
d to
out
com
es o
f the
pe
rform
ance
man
agem
ent a
nd th
ere
are
som
e w
ithin
-gra
de p
ay in
crea
ses
for
high
per
form
ance
3Is
the
lead
er o
ffere
d co
achi
ng a
nd
deve
lopm
ent o
ppor
tuni
ty to
add
ress
w
eakn
esse
s ov
er ti
me?
A g
loba
l eLe
arni
ng p
latfo
rm w
ill be
laun
ched
in S
epte
mbe
r th
is y
ear.
Pro
posa
ls fo
r th
e de
velo
pmen
t of a
man
agem
ent d
evel
opm
ent
prog
ram
me
are
curr
ently
bei
ng e
valu
ated
.326
The
Dire
ctor
-Gen
eral
sel
ecte
d th
e G
loba
l Lea
ders
hip
Com
mitt
ee h
erse
lf an
d th
ere
is m
uch
mor
e fo
cus
on le
ader
ship
ski
lls a
nd m
anag
emen
t (e-
lear
ning
, gr
oup
lear
ning
and
men
tors
hip
prog
ram
mes
). Th
ere
is a
two
year
pro
gram
me
for
seni
or m
anag
emen
t in
clud
ing
coac
hing
, tra
inin
g an
d m
anag
emen
t ski
lls
but t
his
is n
ot th
e ca
se fo
r th
e D
irect
or-G
ener
al.
58 Effective Leadership in International Organizations
IV.
Lead
ersh
ip r
e-el
ectio
n is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t cr
iteria
con
side
red
by th
e fu
ll m
embe
rshi
p in
the
re-a
ppoi
ntm
ent
proc
ess?
The
Dire
ctor
-Gen
eral
pre
sent
ed h
er o
rigin
al p
riorit
ies
and
man
date
w
hen
she
was
sta
ndin
g up
for
elec
tion
for
her
first
term
. At t
he re
-ap
poin
tmen
t for
her
sec
ond
term
, she
pre
sent
ed a
doc
umen
t with
a
self-
asse
ssm
ent o
f how
wel
l she
per
form
ed o
n th
ose
prio
ritie
s. T
his
was
take
n in
to a
ccou
nt th
roug
h th
e re
-nom
inat
ion
proc
ess.
327 Th
ese
wer
e no
t spe
cific
ally
per
form
ance
man
agem
ent,
but h
ow w
ell t
he
orga
niza
tion,
und
er h
er le
ader
ship
, tac
kled
the
maj
or c
halle
nges
.
It w
as g
ener
ally
laud
ed th
at th
e D
irect
or-G
ener
al
star
ted
the
proc
ess
of s
elf-
eval
uatio
n, b
ut th
is
shou
ld b
e ex
pand
ed to
the
regi
onal
-dire
ctor
s as
w
ell.
The
Dire
ctor
-Gen
eral
wan
ts to
cre
ate
an
inde
pend
ent e
valu
atio
n sy
stem
for
her
posi
tion
at a
la
ter
stag
e as
wel
l.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Ther
e is
opp
ortu
nity
to s
tand
up
agai
nst t
he in
cum
bent
Dire
ctor
-G
ener
al in
a re
-ele
ctio
n pr
oces
s an
d ea
ch c
andi
date
is e
valu
ated
on
the
sam
e ob
ject
ive
scal
e as
is u
sed
for
a ne
w e
lect
ion.
The
re h
ave
been
cas
es o
f sitt
ing
Reg
iona
l Dire
ctor
s be
ing
chal
leng
ed b
y ot
her
qual
ified
can
dida
tes.
The
Dire
ctor
-Gen
eral
was
not
cha
lleng
ed a
t the
pr
evio
us re
-ele
ctio
n pr
oces
s si
nce
she
had
prov
ed
hers
elf t
o be
a s
tron
g ca
ndid
ate,
the
oppo
rtun
ity to
pu
t for
war
d ot
her
cand
idat
es e
xist
ed.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
Ther
e ar
e so
me
“cor
e fu
nctio
ns”
that
are
spe
cifie
d in
the
orga
niza
tion,
th
at h
ave
been
set
out
in th
e G
ener
al P
rogr
amm
e of
Wor
k an
d th
at
cove
r a
10 y
ear
perio
d (2
006–
2015
).328
Thes
e ar
e re
lativ
ely
un-
chan
geab
le s
ince
this
has
bee
n de
cide
d as
long
-ter
m ‘r
aiso
n d’
être
’ of
the
orga
niza
tion.
How
ever
, the
cur
rent
DG
has
spe
cifie
d he
r ow
n pr
iorit
ies
stem
min
g fro
m th
ese
core
func
tions
, and
has
ask
ed to
be
eval
uate
d on
thes
e sp
ecifi
c pr
iorit
ies.
“I w
ant m
y le
ader
ship
to b
e ju
dged
by
the
impa
ct o
f our
wor
k on
the
heal
th o
f tw
o po
pula
tions
: w
omen
and
the
peop
le o
f Afri
ca.”
– M
arga
ret C
han32
9 Th
ere
is a
lso
a W
HO
refo
rm p
roce
ss b
eing
und
erta
ken,
of w
hich
a m
ajor
com
pone
nt
is im
prov
ed h
ealth
out
com
es, i
n lin
e w
ith th
e ag
reed
glo
bal h
ealth
pr
iorit
ies.
As
a st
rand
in th
e re
form
pro
cess
, WH
O is
wor
king
with
its
mem
ber
stat
es to
set
prio
ritie
s fo
r its
wor
k in
ord
er to
focu
s its
ac
tiviti
es a
nd d
eliv
er m
ore
effe
ctiv
ely.
330
Ther
efor
e, it
can
be
said
th
at b
oth
the
lead
ersh
ip a
nd th
e m
embe
r st
ates
do
have
a c
erta
in
disc
retio
n to
tailo
r th
e co
re fu
nctio
ns in
to s
trat
egic
prio
ritie
s ac
cord
ing
to c
urre
nt re
aliti
es a
nd n
atio
nal/i
nter
natio
nal p
riorit
ies.
Ther
e is
no
auth
ority
to c
hang
e th
e m
anda
te a
way
fro
m h
ealth
, for
exa
mpl
e to
topi
cs s
uch
as tr
ade
or
agric
ultu
re.
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
Yes,
ther
e is
a p
roce
ss to
faci
litat
e im
plem
enta
tion
of n
ew p
riorit
ies
as
disc
usse
d ab
ove.
Eve
ry D
G c
an p
riorit
ize
cert
ain
spec
ific
stra
tegi
es/
dise
ases
or
aspe
cts
durin
g th
eir
tenu
re, a
nd th
ere
is a
pro
cess
dur
ing
the
Wor
ld H
ealth
Ass
embl
y w
here
mem
ber-
stat
es c
an h
ave
inpu
t int
o th
e st
rate
gic
prio
rity
sett
ing.
331
Ext
ra-O
rdin
ary
mee
tings
of t
he E
xecu
tive
Boa
rd
have
bee
n ca
lled
in th
e pa
st fo
r ch
angi
ng s
trat
egie
s.
59Evaluation of Organizational Structures that Enable Effective Leadership
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
76%
of W
HO
’s fu
nds
are
‘vol
unta
ry c
ontr
ibut
ions
’ with
mos
t of t
hem
be
ing
high
ly s
peci
fied
as to
whi
ch d
epar
tmen
t or
heal
th in
terv
entio
n th
ey s
houl
d be
use
d fo
r. (h
ttp:
//w
hqlib
doc.
who
.int/
pb/2
012-
2013
/P
B_2
012%
E2%
80%
9320
13_e
ng.p
df )
The
Dire
ctor
Gen
eral
is tr
ying
to e
nsur
e a
fully
-fin
ance
d bu
dget
, thr
ough
the
Fina
ncin
g D
ialo
gue
Initi
ativ
e. C
urre
ntly
, som
e pa
rts
of th
e bu
dget
are
ov
er-f
unde
d an
d so
me
are
unde
r-fu
nded
. Acc
ordi
ng
to Ia
n S
mith
, Exe
cutiv
e D
irect
or, D
irect
or G
ener
al’s
O
ffice
, the
crit
ical
ele
men
ts to
a fi
nanc
ed b
udge
t is
pred
icta
bilit
y an
d al
ignm
ent.
It is
ess
entia
l tha
t we
know
how
muc
h m
oney
we
have
, and
whe
n w
e w
ill re
ceiv
e it.
Add
ition
ally
, it i
s im
port
ant t
hat t
he
reso
urce
s ar
e al
igne
d w
ith th
e or
gani
zatio
n’s
wor
k,
with
the
regi
ons,
sta
ffing
and
act
iviti
es. T
he W
HO
is
dev
elop
ing
a po
rtal
whi
ch w
ill be
tran
spar
ent,
show
ing
all t
he re
sour
ces,
whe
re th
ey h
ave
been
sp
ent a
nd to
wha
t the
y ha
ve b
een
dedi
cate
d to
. Th
is is
not
a u
niqu
e id
ea (U
ND
P h
as a
mul
ti-do
nor
trus
t fun
d w
ebsi
te a
s an
exa
mpl
e), b
ut w
ill be
so
met
hing
new
for
WH
O.
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes,
the
orga
niza
tion
cond
ucts
and
pub
lishe
s a
“sta
keho
lder
sur
vey”
w
hich
incl
udes
bot
h ex
tern
al s
take
hold
ers
and
inte
rnal
sta
ff. T
he
resu
lts a
re p
ublis
hed
in a
repo
rt, a
vaila
ble
on th
e w
ebsi
te. I
t see
ms
that
from
the
2012
sur
vey,
one
of t
he k
ey fi
ndin
gs w
as th
at “
21%
of
ext
erna
l and
25%
of i
nter
nal r
espo
nden
ts h
ave
doub
ts re
gard
ing
WH
O’s
abi
lity
to ta
ke th
e ne
cess
ary
mea
sure
s to
ens
ure
the
inde
pend
ence
of i
ts p
ublic
hea
lth e
xper
ts, s
imila
r pr
opor
tions
voi
ced
conc
erns
abo
ut W
HO
’s in
depe
nden
ce fr
om in
appr
opria
te in
dust
ry
influ
ence
.” T
he fu
ll re
port
with
the
surv
ey fi
ndin
gs is
als
o on
the
web
site
. (ht
tp:/
/ww
w.w
ho.in
t/ab
out/
who
_per
cept
ion_
surv
ey_2
012.
pdf)
Ther
e is
ano
ther
sur
vey
calle
d th
e “P
erce
ptio
n S
urve
y” th
at is
led
by th
e D
epar
tmen
t of
Com
mun
icat
ions
, led
by
an e
xter
nal a
genc
y. It
is
shar
ed w
idel
y in
tern
ally
and
wid
ely
disc
usse
d by
th
e A
ssis
tant
Dire
ctor
Gen
eral
s an
d th
e R
egio
nal
Dire
ctor
s.
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
This
is p
art o
f the
per
form
ance
man
agem
ent s
yste
m
(PM
DS
) and
is ta
ken
into
acc
ount
info
rmal
ly.
60 Effective Leadership in International Organizations
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
man
agem
ent t
o en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
WH
O is
fairl
y co
nser
vativ
e in
this
mat
ter.
Ther
e is
an
ong
oing
pro
cess
of r
efor
m fo
r en
gagi
ng in
non
-st
ate
acto
rs. T
he c
ateg
orie
s of
eng
agem
ent a
re
the
follo
win
g: 1
) Gov
erna
nce
(whe
re s
take
hold
ers
can
enga
ge in
gov
erna
nce
mat
ters
of W
HO
), 2)
C
olla
bora
tion
(join
t wor
k-pl
an, p
roje
cts,
offi
cial
re
latio
ns w
ith N
GO
s et
c.),
3) C
onsu
ltatio
n (m
ore
ad-
hoc,
due
-dilig
ence
, con
flict
of i
nter
est,
deve
lopm
ent
of s
tand
ards
, sha
ring
of in
form
atio
n, e
xper
tise
and
know
-how
), 4)
Fin
ance
(non
-sta
te a
ctor
s ca
n m
ake
a co
ntrib
utio
n to
WH
O),
5) C
ontr
acts
giv
en to
the
priv
ate
sect
or fo
r ca
rryi
ng o
ut s
peci
fic p
iece
s of
w
ork.
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
exec
utiv
e m
anag
emen
t tho
roug
hly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
WH
O is
com
mitt
ed to
a p
rogr
am o
f reg
ular
ev
alua
tions
, mai
ntai
ning
inde
pend
ence
, and
en
gagi
ng in
inde
pend
ent e
valu
atio
ns. t
he E
xecu
tive
Boa
rd w
ill co
nduc
t and
eva
luat
e th
ese
for
the
WH
O.
61Evaluation of Organizational Structures that Enable Effective Leadership
62 Effective Leadership in International Organizations
k. W
orl
d T
rad
e O
rgan
izat
ion
(WT
O)
Org
aniz
atio
nR
epla
cing
the
Gen
eral
Agr
eem
ent o
n Ta
riffs
and
Tra
de, t
he W
TO is
the
mul
tilat
eral
fo
rum
for
nego
tiatin
g gl
obal
trad
e ag
reem
ents
and
ens
urin
g th
at th
e ru
les
of
inte
rnat
iona
l tra
de a
re c
orre
ctly
app
lied
and
enfo
rced
.332
Go
vern
ance
The
WTO
des
crib
es it
self
as “
a ru
les-
base
d, m
embe
r-dr
iven
org
aniz
atio
n –
all
deci
sion
s ar
e m
ade
by M
embe
rs, a
nd th
e ru
les
are
the
outc
ome
of n
egot
iatio
ns
amon
g M
embe
rs”.
333
All
160
mem
ber
coun
trie
s m
ay p
artic
ipat
e in
all
coun
cils
an
d co
mm
ittee
s, e
xcep
t the
dis
pute
set
tlem
ent p
roce
dure
s an
d th
e co
mm
ittee
s re
spon
sibl
e fo
r pl
urila
tera
l agr
eem
ents
. Whi
le W
TO a
gree
men
t for
esee
s th
e us
e of
vot
es w
hen
cons
ensu
s ca
nnot
be
reac
hed
in s
ever
al s
peci
fic s
ituat
ions
, co
nsen
sus
dom
inat
es th
e de
cisi
on-m
akin
g pr
oces
s. M
embe
rs m
ake
deci
sion
s re
late
d to
new
rul
es a
nd th
eir
impl
emen
tatio
n, a
s w
ell a
s to
org
aniz
atio
nal m
atte
rs
such
as
the
budg
et a
nd a
ctiv
ities
of t
he s
ecre
taria
t, an
d on
the
appo
intm
ent o
f th
e di
rect
or-g
ener
al (D
G).33
4
The
Min
iste
rial C
onfe
renc
e, w
hich
mus
t mee
t at l
east
onc
e ev
ery
two
year
s, is
m
ost i
mpo
rtan
t. Th
e co
nfer
ence
can
take
dec
isio
ns o
n al
l mat
ters
und
er a
ny o
f th
e m
ultil
ater
al tr
ade
agre
emen
ts. T
he G
ener
al C
ounc
il m
eets
regu
larly
in G
enev
a to
car
ry o
ut W
TO fu
nctio
ns; i
t has
repr
esen
tativ
es fr
om a
ll m
embe
r go
vern
men
ts,
and
has
the
auth
ority
to a
ct o
n be
half
of th
e m
inis
teria
l con
fere
nce.
The
WTO
ha
s th
ree
furt
her
coun
cils
and
ove
r 20
com
mitt
ees
rele
vant
to th
e va
rious
WTO
ag
reem
ents
and
the
secr
etar
iat’s
act
iviti
es; t
hrou
gh th
ese
grou
ps, m
embe
rs m
ake
deci
sion
s, m
onito
r pr
ogre
ss a
nd c
arry
out
the
orga
niza
tion’
s da
y-to
-day
wor
k.
Alth
ough
not
a fo
rmal
par
t of t
he W
TO s
truc
ture
, a tr
ade
nego
tiatio
ns c
omm
ittee
, ch
aire
d by
the
DG
, was
est
ablis
hed
by m
embe
rs in
the
cont
ext o
f the
Doh
a R
ound
of t
rade
neg
otia
tions
. In
the
proc
ess
of n
egot
iatio
ns, W
TO m
embe
rs,
vario
us c
omm
ittee
cha
irs a
nd th
e D
G c
onve
ne a
ran
ge o
f diff
eren
t inf
orm
al
grou
ps a
nd p
roce
sses
, suc
h as
“G
reen
Roo
ms”
, whi
ch a
re c
ompr
ised
of
vario
us c
onfig
urat
ions
of m
embe
rs w
ith th
e ai
m o
f infl
uenc
ing
nego
tiatio
ns a
nd
build
ing
cons
ensu
s. T
his
can
then
faci
litat
e de
cisi
on-m
akin
g in
the
form
al W
TO
com
mitt
ees.
The
secr
etar
iat i
s he
aded
by
the
DG
and
pro
vide
s su
ppor
t to
WTO
mem
bers
on
all
of th
e or
gani
zatio
n’s
activ
ities
. As
only
mem
bers
mak
e de
cisi
ons,
the
secr
etar
iat h
as n
o de
cisi
on-m
akin
g po
wer
s w
ith re
gard
to th
e co
nten
t, co
mpl
etio
n
or im
plem
enta
tion
of W
TO a
gree
men
ts. T
he s
ecre
taria
t doe
s, h
owev
er, m
ake
inte
rnal
man
agem
ent d
ecis
ions
rele
vant
to im
plem
entin
g th
e w
ork
prog
ram
me
and
budg
et a
ppro
ved
by m
embe
rs.
Leng
th o
f le
ader
ship
man
dat
eFo
ur y
ears
; can
be
rene
wed
onc
e.
Inco
me
Tota
l bud
get f
or 2
013
was
CH
F 19
7.2
milli
on.
Num
ber
of
staf
fIn
the
secr
etar
iat:
639,
from
77
coun
trie
s (a
s of
Mar
ch 2
013)
.
His
tory
of
lead
ersh
ipTh
e W
TO le
ader
ship
app
oint
men
t pro
cess
is o
pen
and
com
petit
ive,
in th
at a
ny
mem
ber
coun
try
can
put f
orw
ard
a ca
ndid
ate.
An
unde
rsta
ndin
g ex
ists
am
ong
coun
trie
s th
at th
e po
sitio
n sh
ould
alte
rnat
e be
twee
n de
velo
ped
and
deve
lopi
ng
coun
try
mem
bers
.335
WTO
’s fi
rst D
G w
as P
eter
Sut
herla
nd (f
rom
Irel
and,
199
3-19
95).
Div
isio
n an
d de
adlo
ck a
risin
g fro
m th
e fa
ilure
of m
embe
rs to
reac
h co
nsen
sus
on a
new
D
G re
sulte
d in
the
shor
tene
d te
rm o
f Ren
ato
Rug
gier
o (It
aly,
199
5-19
98) a
nd a
te
rm-s
harin
g ag
reem
ent b
etw
een
Mik
e M
oore
(New
Zea
land
, 199
8/9-
2002
) and
S
upac
hai P
anitc
hpak
di (T
haila
nd, 2
002-
2005
). Th
e su
bseq
uent
two
DG
s w
ere
Pas
cal L
amy
(Fra
nce,
200
5-20
13; r
eapp
oint
ed in
200
9) a
nd R
ober
to A
zevê
do
(Bra
zil,
2013
-pre
sent
).
In 1
994-
1995
, the
Uni
ted
Sta
tes
resi
sted
Rug
gier
o’s
sele
ctio
n on
the
grou
nds
that
th
e ap
poin
tmen
t of a
n Ita
lian
wou
ld v
iola
te a
n in
form
al u
nder
stan
ding
that
Eur
opea
n D
Gs
shou
ld n
ot b
e fro
m o
ne o
f the
larg
e E
urop
ean
econ
omie
s. In
the
late
199
0s,
disc
ord
amon
g m
embe
rs re
sulte
d in
a d
ecis
ion
to s
plit
the
term
bet
wee
n tw
o D
Gs
– on
e fro
m a
dev
elop
ed a
nd th
e ot
her
from
a d
evel
opin
g co
untr
y.
Cur
rent
tra
ject
ory
Aze
vêdo
’s p
ositi
on a
s D
G s
tart
ed o
n 1
Sep
tem
ber
2013
. In
2014
, he
inte
nds
to
unde
rtak
e a
com
preh
ensi
ve o
rgan
izat
iona
l rev
iew
, inc
ludi
ng o
n go
vern
ance
and
st
rate
gy (b
ut e
ssen
tially
on
staf
fing)
.
63Evaluation of Organizational Structures that Enable Effective Leadership
Indi
cato
r P
ublis
hed
rule
s O
ther
fact
ors
I.Th
e le
ader
ship
sel
ectio
n p
roce
ss s
earc
hes
and
test
s fo
r sp
ecifi
c, re
leva
nt c
ompe
tenc
ies
agai
nst c
lear
ly d
efine
d cr
iteria
thro
ugh
an in
clus
ive,
exh
aust
ive
proc
ess
1D
oes
the
MO
/IO p
ublis
h th
e cr
iteria
/te
rms
of re
fere
nce
for
lead
ersh
ip
onlin
e?
Term
s of
refe
renc
e ar
e no
t ava
ilabl
e on
line.
How
ever
, the
role
of t
he
DG
is d
efine
d in
bro
ad te
rms
in W
TO le
gal t
exts
, whi
ch a
re a
vaila
ble
on th
e w
ebsi
te.33
6 A
200
2 G
ener
al C
ounc
il de
cisi
on in
200
2 (d
ocum
ent W
T/L/
509)
de
fines
requ
ired
qual
ifica
tions
for
the
job.
337
Term
s of
refe
renc
e ar
e pu
blis
hed
with
the
notic
e in
vitin
g ca
ndid
atur
es fo
r D
G, i
.e. w
ith “
Vaca
ncy
Not
ice”
; thi
s is
pos
ted
on-li
ne.33
8 In
tere
stin
gly,
the
Enh
ance
d In
tegr
ated
Fra
mew
ork
(a W
TO-r
elat
ed o
rgan
izat
ion
for
the
deliv
ery
of
tech
nica
l ass
ista
nce
and
capa
city
bui
ldin
g to
de
velo
ping
cou
ntrie
s) h
as s
ever
al p
ublic
ly a
vaila
ble
TOR
s.
2W
hat p
erce
ntag
e of
the
mem
bers
hip
is in
volv
ed in
lead
ersh
ip s
elec
tion
and
re-e
lect
ion
in p
ract
ice?
Dec
isio
ns –
incl
udin
g D
G s
elec
tion
– ar
e m
ade
by c
onse
nsus
of a
ll m
embe
rs. T
here
fore
, all
Mem
bers
can
be
invo
lved
in th
e le
ader
ship
ap
poin
tmen
t and
reap
poin
tmen
t pro
cess
.
The
degr
ee o
f inv
olve
men
t by
Mem
bers
var
ies
wid
ely
depe
ndin
g on
thei
r ca
paci
ties
in te
rms
of
hum
an re
sour
ces
and
thei
r ec
onom
ic/p
oliti
cal
sign
ifica
nce
in th
e sy
stem
. Alth
ough
man
y in
form
al
and
form
al o
ppor
tuni
ties
exis
t, th
e de
gree
of
enga
gem
ent a
nd in
fluen
ce v
arie
s. S
ome
grou
ps,
such
as
the
Afri
can
Gro
up, c
olle
ctiv
ely
wei
gh in
for
part
icul
ar c
andi
date
s as
the
proc
ess
adva
nces
.339
3Is
ther
e a
time-
boun
d, p
ublis
hed,
ex
haus
tive
proc
ess
for
lead
ersh
ip
sele
ctio
n th
at w
eigh
s co
mpe
tenc
e ag
ains
t the
pub
lishe
d cr
iteria
?
The
“200
2 de
cisi
on”
desc
ribes
in d
etai
l the
lead
ersh
ip a
ppoi
ntm
ent
proc
ess.
It la
ys o
ut a
cle
ar ti
mef
ram
e fo
r a
proc
ess
to c
omm
ence
9
mon
ths
befo
re a
nd b
e co
mpl
eted
3 m
onth
s be
fore
the
expi
ry o
f an
incu
mbe
nt’s
term
. Onl
y m
embe
r co
untr
ies
can
nom
inat
e ca
ndid
ates
, w
ho m
ust b
e th
eir
own
natio
nals
, and
nom
inat
ions
mus
t be
mad
e w
ithin
one
mon
th o
f the
sta
rt o
f the
pro
cess
. Th
ere
is a
n ag
reed
des
crip
tion
of th
e re
quire
d qu
alifi
catio
ns fo
r th
e po
st, w
ith “
the
desi
rabi
lity
of re
flect
ing
the
dive
rsity
of t
he W
TO’s
m
embe
rshi
p in
suc
cess
ive
appo
intm
ents
to th
e po
st”
also
list
ed a
s an
exp
licit
fact
or to
be
take
n in
to a
ccou
nt. C
andi
date
s pr
ovid
e C
Vs,
an
d m
eet w
ith a
nd m
ake
pres
enta
tions
to th
e W
TO G
ener
al C
ounc
il.
Then
in th
e fin
al tw
o m
onth
s of
the
proc
ess
the
Cha
ir of
the
Cou
ncil,
as
sist
ed b
y th
e C
hair
of th
e D
ispu
te S
ettle
men
t Bod
y an
d C
hair
of th
e Tr
ade
Pol
icy
Rev
iew
Bod
y as
Fac
ilitat
ors,
con
sult
with
mem
bers
and
se
eks
to b
uild
a c
onse
nsus
. The
re is
a p
rovi
sion
for
the
Cou
ncil
to v
ote
if a
cons
ensu
s ca
nnot
be
reac
hed
in th
e ap
poin
ted
time.
340
In th
e re
cent
app
oint
men
t pro
cess
, WTO
mem
bers
offi
cial
ly n
omin
ated
9
cand
idat
es fo
r th
e po
st o
f the
new
Dire
ctor
-Gen
eral
from
1 to
31
Dec
embe
r 20
12. A
ll th
e ca
ndid
ates
mad
e a
pres
enta
tion
on th
eir
visi
on fo
r th
e W
TO a
t a G
ener
al C
ounc
il m
eetin
g in
Jan
uary
201
3. T
he
appo
intm
ent p
roce
ss c
oncl
uded
with
a G
ener
al C
ounc
il m
eetin
g on
14
May
201
3, a
t whi
ch th
e re
com
men
datio
n to
app
oint
Rob
erto
Aze
vêdo
as
the
new
Dire
ctor
-Gen
eral
was
app
rove
d.
Dur
ing
the
two
mon
ths
of c
onse
nsus
bui
ldin
g un
dert
aken
by
the
Cha
ir of
the
Gen
eral
Cou
ncil,
th
e tr
ansp
aren
cy a
nd o
ppor
tuni
ties
for
part
icip
atio
n de
pend
on
the
spec
ific
proc
esse
s pu
rsue
d by
the
Cha
ir. T
he p
roce
ss a
nd c
riter
ia b
y w
hich
Cha
irs
conc
lude
that
can
dida
tes
are
rem
oved
from
the
shor
t-lis
t is
not a
lway
s tr
ansp
aren
t.341
64 Effective Leadership in International Organizations
II.Th
e le
ader
has
cle
ar p
erfo
rman
ce e
xpec
tatio
ns w
hich
are
tran
spar
ent a
nd c
onsi
sten
t with
MO
/IO’s
ove
rarc
hing
goa
ls a
nd w
hich
faci
litat
es le
ader
ship
ac
coun
tabi
lity
1D
o th
e le
ader
s se
t cle
ar p
erfo
rman
ce
expe
ctat
ions
for
them
selv
es, w
hich
ar
e tr
ansp
aren
t and
con
sist
ent?
No
offic
ial p
roce
dure
in p
lace
. Alth
ough
the
new
DG
gen
eral
ly d
eliv
ers
a st
atem
ent t
o ou
tline
his
vis
ion
and
goal
s, a
s w
ell a
s hi
s fo
rmal
ob
ligat
ions
, in
front
of t
he G
ener
al C
ounc
il, th
ere
is n
o pr
oces
s fo
r se
ttin
g cl
ear
perfo
rman
ce e
xpec
tatio
ns o
r re
view
.
The
deba
tes
over
the
role
of t
he D
G a
nd th
e ap
poin
tees
’ sco
pe fo
r ta
king
lead
ersh
ip c
ompl
icat
e th
e ab
ility
of th
e le
ader
to s
et c
lear
exp
ecta
tions
of
them
selv
es a
nd g
oals
. Man
y m
embe
rs a
re re
luct
ant
to s
ee th
e D
G ta
ke a
n ac
tion
or in
itiat
ive
that
is n
ot
sim
ply
the
impl
emen
tatio
n of
dec
isio
ns ta
ken
by th
e M
embe
rshi
p. G
iven
deb
ates
on
the
broa
der
mis
sion
an
d pu
rpos
e of
the
orga
niza
tion
limit
the
polit
ical
sc
ope
for
the
Dire
ctor
-Gen
eral
to e
xplic
itly
lay
out a
cl
ear
agen
da fo
r ac
tion
or c
hang
e.34
2
2Is
ther
e an
exp
ecta
tion
that
the
lead
er tr
ansl
ates
ove
rarc
hing
goa
ls o
f or
gani
zatio
n in
to a
man
agea
ble
and
clea
r st
rate
gy?
Yes.
As
part
of t
he s
elec
tion
proc
ess,
all
cand
idat
es n
omin
ated
for
the
posi
tion
of D
irect
or-G
ener
al m
ake
a pr
esen
tatio
n of
thei
r vi
sion
fo
r th
e W
TO a
t a G
ener
al C
ounc
il, a
nd a
gain
upo
n th
eir
appo
intm
ent.
For
exam
ple,
Rob
erto
Aze
vêdo
gav
e hi
s vi
sion
spe
ech
to th
e G
ener
al
Cou
ncil
on 9
Sep
tem
ber.34
3 Th
is is
als
o do
ne th
roug
h th
e an
nual
bu
dget
pro
posa
l to
mem
bers
.344
The
Dire
ctor
-Gen
eral
is e
xpec
ted
to re
port
to
Mem
ber
Sta
tes
at th
e re
gula
r G
ener
al C
ounc
il m
eetin
gs o
n pr
ogre
ss a
nd a
ctiv
ities
of t
he
Sec
reta
riat.
A fu
rthe
r in
stru
men
t is
the
elab
orat
ion
of
WTO
Ann
ual R
epor
t, su
perv
ised
by
the
DG
, whi
ch
sum
mar
izes
the
prog
ram
mes
and
act
iviti
es o
f the
or
gani
zatio
n.34
5
3Is
the
lead
er o
blig
ed to
dis
clos
e co
nflic
ts o
f int
eres
t?Th
e di
sclo
sure
pol
icy
only
ava
ilabl
e in
tern
ally
. E
xecu
tive
man
agem
ent,
like
all s
taff
mem
bers
, are
ex
pect
ed to
abi
de b
y th
e co
de o
f cor
e va
lues
. The
S
taff
Rul
es a
lso
requ
ire th
at s
taff
seek
aut
horiz
atio
n fo
r ou
tsid
e ac
tiviti
es a
nd d
iscl
ose
any
pote
ntia
l fin
anci
al in
tere
sts.
346
4Is
the
lead
er o
blig
ed to
adh
ere
to a
pu
blis
hed
code
of e
thic
s?Ye
s. H
owev
er, t
he c
ode
of c
ore
ethi
cs is
onl
y ci
rcul
ated
inte
rnal
ly.
The
code
of c
ore
valu
es o
f the
WTO
Sec
reta
riat
exis
ts in
tern
ally
and
all
staf
f are
requ
ired
to s
ign
the
oath
of o
ffice
upo
n en
try
into
the
orga
niza
tion.
347
The
new
ly a
ppoi
nted
DG
has
sig
ned
the
Oat
h of
O
ffice
. A tr
aini
ng m
anua
l on
WTO
cor
e va
lues
is
avai
labl
e to
all
staf
f.
III.
The
lead
er h
as a
defi
ned
per
form
ance
man
agem
ent
prog
ram
me
and
rece
ives
ann
ual f
eedb
ack
on p
erfo
rman
ce
1Is
the
lead
ersh
ip s
ubje
cted
to a
nnua
l pe
rform
ance
app
rais
al?
Not
at t
he le
vel o
f DG
. Dire
ctor
s, h
owev
er, a
re s
ubje
cted
.D
irect
ors’
per
form
ance
s ar
e as
sess
ed b
y th
e D
G
or re
spec
tive
DD
G th
roug
h th
e an
nual
per
form
ance
ev
alua
tion
repo
rt.34
8 Th
e D
irect
or-G
ener
al p
lans
to
unde
rtak
e an
obj
ectiv
e ca
scad
ing
exer
cise
sta
rtin
g ne
xt y
ear.
2Is
rem
uner
atio
n or
ben
efits
tied
to
the
outc
omes
of t
he p
erfo
rman
ce
man
agem
ent p
rogr
amm
e?
No
evid
ence
.W
hile
ther
e is
a P
erfo
rman
ce R
ewar
ds s
chem
e fo
r st
aff m
embe
rs, t
his
is n
ot a
pplic
able
to D
irect
ors,
D
eput
y D
irect
ors
Gen
eral
and
the
DG
.349
65Evaluation of Organizational Structures that Enable Effective Leadership
3Is
the
lead
er o
ffere
d co
achi
ng
and
deve
lopm
ent o
ppor
tuni
ties
to
addr
ess
wea
knes
ses
over
tim
e?
Yes,
upo
n re
ques
t.350
Coa
chin
g an
d ex
ecut
ive
man
agem
ent s
essi
ons
by
exte
rnal
coa
ches
are
offe
red
to s
enio
r m
anag
emen
t up
on re
ques
t. S
enio
r E
xecu
tive
Ret
reat
s (fo
r D
G; D
DG
s an
d D
irect
ors)
hav
e be
en in
trod
uced
to
dis
cuss
ope
nly
and
colle
ctiv
ely
the
WTO
’s
perfo
rman
ce m
anag
emen
t pro
gram
me
and
deve
lopm
ent f
eedb
ack.
351
IV.
Lead
ersh
ip r
e-el
ectio
n is
bas
ed o
n tr
ansp
aren
t pro
cess
es a
nd m
etric
s
1A
re p
erfo
rman
ce m
anag
emen
t crit
eria
co
nsid
ered
by
the
full
mem
bers
hip
in
the
re-e
lect
ion
proc
ess?
No
evid
ence
.
2A
re o
ther
qua
lified
can
dida
tes
cons
ider
ed in
the
re-e
lect
ion
proc
ess?
Yes,
if n
ew c
andi
date
s ar
e no
min
ated
. In
pra
ctic
e, a
t the
end
of t
he n
omin
atio
n pe
riod
in
2009
, Pas
cal L
amy
was
the
only
can
dida
te a
nd w
as
re-a
ppoi
nted
.
V.Th
e le
ader
has
the
auth
ority
and
mec
hani
sms
to s
hift
str
ateg
ic p
rio
ritie
s to
mee
t cha
ngin
g ci
rcum
stan
ces
66 Effective Leadership in International Organizations
1D
oes
the
lead
er h
ave
the
auth
ority
to
shi
ft st
rate
gic
prio
ritie
s in
ligh
t of
exte
rnal
cha
nges
?
The
orga
niza
tion
is m
embe
r-dr
iven
. Hen
ce, i
t is
the
mem
bers
who
set
th
e st
rate
gic
prio
ritie
s fo
r WTO
. Yet
the
DG
can
hav
e an
indi
rect
impa
ct
on M
embe
rs’ c
onsi
dera
tion
of th
e O
rgan
izat
ion’
s st
rate
gic
prio
ritie
s.
For
exam
ple,
form
er D
irect
or-G
ener
al, P
asca
l Lam
y, c
onve
ned
a pa
nel
on d
efini
ng th
e fu
ture
of t
rade
in A
pril
2012
. The
pan
el re
port
“Th
e Fu
ture
of T
rade
: The
Cha
lleng
es o
f Con
verg
ence
” w
as re
leas
ed in
Apr
il 20
13.35
2 A
t the
sta
rt o
f the
200
8 cr
isis
Lam
y in
itiat
ed a
mon
itorin
g of
pr
otec
tioni
sm, w
hich
was
sub
sequ
ently
val
idat
ed b
y th
e M
embe
rs;
he a
lso
conv
ened
an
expe
rt g
roup
on
trad
e fin
ance
to a
sses
s ne
eds
in th
e m
arke
t and
info
rm p
oten
tial a
ctio
ns to
eas
e ac
cess
to tr
ade
finan
ce.35
3
Vie
ws
on th
e de
sira
ble
scop
e fo
r le
ader
ship
and
in
depe
nden
t act
ion
by th
e D
irect
or-G
ener
al v
ary
amon
g M
embe
r S
tate
s an
d de
pend
ing
on th
e is
sue.
Giv
en th
e le
gally
-bin
ding
nat
ure
of W
TO
agre
emen
ts, a
nd th
eir
econ
omic
sig
nific
ance
, mos
t M
embe
rs re
solu
tely
obj
ect t
o th
e no
tion
that
the
DG
sho
uld
have
any
dec
isio
n-m
akin
g au
thor
ity w
ith
resp
ect t
o ne
gotia
tion,
form
atio
n or
impl
emen
tatio
n of
WTO
rul
es. H
owev
er, s
ome
have
arg
ued
that
the
WTO
DG
‘s ro
le s
houl
d be
mor
e cl
early
spe
cifie
d w
ith re
gard
to th
e ne
gotia
tion
proc
ess
– en
ablin
g fo
r in
stan
ce th
e D
irect
or-G
ener
al to
form
ally
pro
pose
an
d pu
sh fo
r po
litic
al s
olut
ions
to p
robl
ems
or
brok
er d
eals
to b
ring
nego
tiatio
ns to
a c
lose
. In
prac
tice,
the
DG
is in
volv
ed a
ctiv
ely
in th
e pr
oces
s of
con
sens
us-b
uild
ing
thro
ugh
the
proc
ess
of
chai
ring
info
rmal
Gre
en R
oom
mee
tings
, min
i-m
inis
teria
l and
the
trad
e ne
gotia
tions
Com
mitt
ee.
Thes
e in
form
al p
ract
ices
mee
t with
var
ying
deg
rees
of
sat
isfa
ctio
n an
d ap
prov
al b
y M
embe
rs g
iven
the
subs
tant
ive
diffe
renc
es a
mon
g M
embe
rs o
n w
hat
kind
s of
agr
eem
ents
and
pro
visi
ons
shou
ld b
e pu
rsue
d, a
nd o
ver
the
obje
ctiv
es o
f the
org
aniz
atio
n as
a w
hole
. D
urin
g hi
s te
nure
as
Dire
ctor
-Gen
eral
, Pas
cal
Lam
y pr
ovid
ed s
trat
egic
lead
ersh
ip to
Mem
bers
on
the
impo
rtan
ce o
f Aid
for
Trad
e, a
nd a
dvoc
ated
to
Mem
bers
the
impo
rtan
ce o
f thi
s in
itiat
ive.
The
ac
hiev
emen
t of t
he la
unch
of t
his
initi
ativ
e is
wid
ely
attr
ibut
ed to
that
Dire
ctor
-Gen
eral
. Sim
ilarly
, in
the
face
of t
he m
ost r
ecen
t eco
nom
ic c
risis
, the
D
irect
or-G
ener
al a
ppro
ved
an in
itiat
ive
by th
e S
ecre
taria
t to
mon
itor
incr
ease
s in
pro
tect
ioni
sm
amon
g M
embe
r S
tate
s. A
lthou
gh th
e D
G d
id n
ot
form
ally
app
roac
h th
e M
embe
rshi
p fo
r ap
prov
al o
f th
is a
ctio
n, m
ost M
embe
rs a
ppea
r to
con
cur
that
th
is w
as a
use
ful s
trat
egic
effo
rt o
n th
e D
G’s
par
t.354
2D
oes
the
MO
/IO h
ave
proc
esse
s th
at fa
cilit
ate
impl
emen
tatio
n of
new
st
rate
gic
prio
ritie
s?
No
evid
ence
.
67Evaluation of Organizational Structures that Enable Effective Leadership
3W
hat p
erce
ntag
e of
reso
urce
s ar
e se
t as
ide
for
spec
ial i
nitia
tives
dec
ided
by
and
cont
rolle
d by
a s
ubse
t of t
he fu
ll m
embe
rshi
p?
No
earm
arke
d bu
dget
. The
WTO
der
ives
its
inco
me
from
Mem
bers
’ co
ntrib
utio
ns, w
hich
are
bas
ed o
n a
form
ula
that
take
s in
to a
ccou
nt
each
one
’s s
hare
of i
nter
natio
nal t
rade
. Mis
cella
neou
s in
com
e is
min
or
(con
trib
utio
ns fr
om o
bser
vers
and
sal
es).35
5
Som
e M
embe
rs d
o pr
ovid
e ex
tra
budg
etar
y re
sour
ces
to th
e W
TO S
ecre
taria
t and
to th
e E
nhan
ced
Inte
grat
ed F
ram
ewor
k fo
r ca
paci
ty
build
ing
to d
evel
opin
g co
untr
ies,
som
e of
whi
ch a
re
earm
arke
d fo
r sp
ecifi
c tr
aini
ng, t
echn
ical
ass
ista
nce,
or
Aid
for
Trad
e ac
tiviti
es in
par
ticul
ar c
ount
ries.
356
VI.
The
lead
er is
exp
ecte
d to
att
ract
, ret
ain
and
dev
elo
p t
alen
t th
roug
h-ou
t the
org
aniz
atio
n
1D
oes
the
orga
niza
tion
take
sta
ff su
rvey
s to
ass
ess
staf
f sat
isfa
ctio
n an
d pe
rform
ance
and
do
lead
ers
utiliz
e th
e re
sults
of t
hese
sur
veys
?
Yes,
ther
e ar
e re
gula
r re
port
s on
sta
ff sa
tisfa
ctio
n.35
7
2Is
the
lead
er a
sses
sed
on m
ento
ring
and
coac
hing
of s
ubor
dina
te s
taff?
No
evid
ence
.
VII.
MO
/IO h
as s
truc
ture
s th
at e
ncou
rage
lead
ersh
ip to
en
gag
e w
ith
div
erse
ran
ge
of s
take
hol
der
s
The
maj
or a
nnua
l out
reac
h ev
ent i
s th
e P
ublic
For
um, w
hich
att
ract
s ab
out 1
,000
par
ticip
ants
. Dur
ing
pres
s br
iefin
gs, t
he D
irect
or-G
ener
al re
gula
rly p
rese
nts
rem
arks
. Bey
ond
annu
al e
vent
s, s
uch
as th
e pu
blic
foru
m
and
mee
tings
with
par
liam
enta
rians
, the
org
aniz
atio
n do
es n
ot h
ave
form
al m
echa
nism
s in
tend
ed to
ens
ure
regu
lar
inte
ract
ion
with
sta
keho
lder
s fro
m in
dust
ry, c
ivil
soci
ety
or p
arlia
men
ts. R
athe
r th
ese
occu
r th
roug
h pa
rtic
ipat
ion
in a
d ho
c m
eetin
gs a
nd c
onfe
renc
es a
rran
ged
by th
e S
ecre
taria
t or
the
rele
vant
sta
keho
lder
s.35
8
Ther
e ar
e no
form
al m
echa
nism
s fo
r re
curr
ing
stak
ehol
der
cons
ulta
tions
with
the
DG
or
accr
edita
tion
for
inpu
t in
to th
e w
ork
of th
e or
gani
zatio
n or
ong
oing
neg
otia
tions
. The
WTO
’s re
gula
r co
mm
ittee
s ar
e op
en o
nly
to
Mem
ber
Sta
tes,
alth
ough
sta
keho
lder
s ca
n no
w o
bser
ve s
elec
ted
part
s of
dis
pute
set
tlem
ent p
roce
edin
gs.
The
WTO
Dire
ctor
-Gen
eral
inte
ract
s in
form
ally
with
th
e he
ads
of m
any
inte
rnat
iona
l org
aniz
atio
ns. T
he
WTO
is n
ot a
spe
cial
ized
UN
age
ncy.
How
ever
the
head
of t
he W
TO d
oes
part
icip
ate
in th
e U
N C
hief
E
xecu
tive
Boa
rd m
eetin
g. T
he W
TO D
G p
artic
ipat
es
in th
e G
20 p
roce
ss, b
ut w
ithou
t a c
lear
man
date
fro
m M
embe
r S
tate
s. T
he p
revi
ous
DG
app
rove
d th
e S
ecre
taria
t’s p
ursu
it of
wor
k w
ith th
e O
EC
D,
the
WH
O a
nd o
ther
inte
rnat
iona
l age
ncie
s on
join
t re
sear
ch a
nd m
onito
ring.
The
WTO
als
o pu
rsue
s jo
int a
ctiv
ities
with
org
aniz
atio
ns s
uch
as W
IPO
on
the
impl
emen
tatio
n of
tech
nica
l ass
ista
nce
rela
ted
to it
s ag
reem
ents
.M
any
WTO
Com
mitt
ees
incl
ude
IOs
amon
g th
eir
obse
rver
s, b
ut th
ere
is n
o sp
ecifi
c pr
oces
s fo
r th
e W
TO to
eng
age
with
hea
ds o
f oth
er IO
s. T
his
norm
ally
occ
urs
thro
ugh
bila
tera
l mee
tings
invo
lvin
g th
e D
G o
r ot
her
seni
or W
TO s
taff.
VIII
.M
O/IO
has
str
uctu
res
that
eng
age
lead
ersh
ip th
orou
ghly
with
inte
rnal
/ext
ern
al e
valu
atio
ns
Det
aile
d ex
pend
iture
s ar
e gi
ven
in a
nnua
l rep
ort,
as w
ell a
s m
embe
rs’ c
ontr
ibut
ions
. Int
eres
tingl
y, W
TO h
as a
n in
tern
al a
udit
offic
e. T
his
audi
t’s re
sults
are
pre
sent
ed to
the
mem
bers
and
pub
lishe
d in
the
Ann
ual R
epor
t.359
The
orga
niza
tion
is re
view
ed b
y ex
tern
al a
udito
rs o
n fin
ance
and
hum
an re
sour
ces
mat
ters
on
a re
gula
r ba
sis,
who
se a
udit
repo
rts
are
subm
itted
to th
e C
omm
ittee
of B
udge
t, Fi
nanc
e an
d A
dmin
istr
atio
n fo
r re
view
.360
68 Effective Leadership in International Organizations
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70 Effective Leadership in International Organizations
Endnotes
1. Jupille, Mattli and Snidal (2013).
2. This occurs in the OECD. Source: email correspondence with an OECD senior official, 17 June 2014.
3. Please send your input to Shubhra Saxena Kabra, World Economic Forum at [email protected]
4. See: http://apps.who.int/gb/ebwha/pdf_files/EB130/B130_ID1-en.pdf.
5. See: http://www.wto.org/english/thewto_e/dg_e/dg_selection_process_e.htm.
6. See: http://www.ft.com/cms/s/0/70f0e628-4fa2-11e2-a744-00144feab49a.html#axzz2ZxevSMrI.
7. The terms of appointment were published in a press release on 5 July 2011. See: http://www.imf.org/external/np/sec/pr/2011/pr11270.htm.
8. See: http://www.imf.org/external/hrd/eo.htm.
9. See: http://www.imf.org/external/hrd/ombuds.htm.
10. See: http://www.ieo-imf.org/ieo/pages/IEOPreview.aspx?mappingid=y3p1dhO74YQ%3d&img=i6nZpr3iSlU%3d.
11. See: http://www.ieo-imf.org/ieo/files/completedevaluations/05212008BP07_01.pdf.
12. See: http://www.ieo-imf.org/ieo/files/completedevaluations/05212008BP07_01.pdf.
13. Martinez-Diaz (2009).
14. Unlike the private sector, remuneration and benefits in international organizations are, in most cases, not tied to performance management indicators. Instead, such organizations set fixed salaries for all staff, including their leadership. Those within the UN system – and even some outside it, such as IOM – follow a standardized pay scale. Although benefits may vary, they are generally determined by the cost of living in the respective locations of headquarters (e.g. New York, Geneva, Washington DC) rather than by a leader’s performance.
15. For example, Pascal Lamy in 2009. See: http://www.wto.org/english/news_e/news09_e/tnc_chair_report_29apr09_e.htm.
16. For example, Donald Kaberuka’s statement in 2005. See: http://www.afdb.org/en/news-and-events/article/statement-at-the-swearing-in-ceremony-by-the-afdb-president-donald-kaberuka-11258/.
17. Martinez-Diaz (2008), p. 388.
18. Martinez-Diaz (2008) looked at the following: IMF, World Bank, ADB, AfDB, IDB and EBRD.
19. UN (2008). See: http://www.un.org/News/briefings/docs/2008/080204_Barcena.doc.htm [accessed 18 September 2014].
20. MOPAN (2012).
21. For instance, Paul Wolfowitz, President, World Bank, resigned in 2007 over an alleged conflict of interest in respect to employment.
22. See: http://siteresources.worldbank.org/BODINT/Resources/CodeofConductforBoardOfficialsDisclosure.pdf.
23. UN (2013). See: http://icsc.un.org/resources/pdfs/general/standardsE.pdf [accessed 6 September 2014].
24. AfDB also has a code of conduct for staff (1999), and one for leaders (2007).
25. UN (2006). See: http://www.un.org/en/ethics/disclosure.shtml [accessed 18 September 2014].
26. UN (2008). See: http://www.un.org/News/briefings/docs/2008/080204_Barcena.doc.htm [accessed 18 September 2014].
27. The list of 2012 disclosures is available from: http://www.un.org/sg/ethicalstandards/PublicDisclosure_2012.shtml.
28. See also: New Zealand State Services Commission (2012). Leadership Success Profile. Wellington: State Services Commission.
29. Interview with the senior staff development officer, 26 July 2013.
71Evaluation of Organizational Structures that Enable Effective Leadership
30. UNHCR has developed an integrated management assessment framework and introduced a performance management system, which includes 360-degree feedback from external stakeholders for all staff. This was in response to staff criticism that promotions were “not based on skills and suitability”, but on “seniority and influence of sponsors” (UK Department for International Development [DFID], Unpublished Working Paper on UNHCR: 19). For more on the survey, see: Turk and Eyster (2010).
31. EBRD (2012). Annual report [online]. See: http://www.ebrd.com/downloads/research/annual/ar12ei.pdf.
32. Interview with senior IOM official, 31 July 2013.
33. UNHCR (2013a).
34. Turk and Eyster (2010), p. 170; UNHCR (2013b).
35. UNDP (2011). Budget Estimates, 11.
36. In 2012, IOM’s total revenue was $1.2 billion, and only 0.7% or $9 million was unearmarked. See: IOM (2013). IOM Financial Report for the Year Ended 31 December 2012. Geneva: IOM.
37. Interview with senior IOM official, 22 July 2013, and interview with senior IOM officials, 2 Sept 2013.
38. This consisted of: 20% unrestricted, 32% broadly earmarked (i.e. at the regional, subregional or thematic level) and 47% tightly earmarked (country or sector). Source: UNHCR (2012).
39. See: http://www.who.int/mediacentre/events/2013/key_principles_WHO_financing_dialogue.pdf.
40. MOPAN (2013), Annual Report 2012. See: http://www.mopanonline.org/upload/documents/MOPAN_Annual_Report_2012.pdf.
41. See: http://www.ieo-imf.org/ieo/pages/Origins.aspx.
42. For an example of the response in 2008, see: http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_management.pdf.
43. For the Agreement Establishing the African Development Bank, 2011 edition, see: http://www.afdb.org/fileadmin/uploads/afdb/Documents/Legal-Documents/Agreement%20Establishing%20the%20ADB%20final%202011.pdf.
44. This number increased with the creation of South Sudan in 2011. It will increase again, to 80, once the processing of Luxembourg’s application for membership is complete.
45. For the 2013-2022 strategy, see: http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB_Strategy_for_2013%E2%80%932022_-_At_the_Center_of_Africa%E2%80%99s_Transformation.pdf
46 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Legal-Documents/Agreement%20Establishing%20the%20ADB%20final%202011.pdf
47 See p.180 of the Annual Report 2012: http://www.afdb.org/fileadmin/uploads/afdb/Documents/Publications/Annual%20Report%202012.pdf
48 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Legal-Documents/Agreement%20Establishing%20the%20ADB%20final%202011.pdf
49 For example, see Kaberuka’s statement 2005: http://www.afdb.org/en/news-and-events/article/statement-at-the-swearing-in-ceremony-by-the-afdb-president-donald-kaberuka-11258/
50 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB%20Strategy%20for%202013–2022%20-%20At%20the%20Center%20of%20Africa’s%20Transformation.pdf)
51 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB%20People%20Strategy%20for%202013-2017.pdf
52 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Legal-Documents/Agreement%20Establishing%20the%20ADB%20final%202011.pdf
53 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB%20People%20Strategy%20for%202013-2017.pdf
72 Effective Leadership in International Organizations
54 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB%20People%20Strategy%20for%202013-2017.pdf
55 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Legal-Documents/Agreement%20Establishing%20the%20ADB%20final%202011.pdf
56 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Legal-Documents/Agreement%20Establishing%20the%20ADB%20final%202011.pdf
57 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Corporate-Procurement/Departmental_Annual_Reports/AfDB%20TFAR%202010%20Final.pdf
58 http://www.afdb.org/en/news-and-events/article/afdb-president-declares-2010-successful-but-momentous-year-at-annual-meetings-opening-ceremony-8143/
59 AfDB People Strategy 2013-2017 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB%20People%20Strategy%20for%202013-2017.pdf
60 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/AfDB%20Strategy%20for%202013–2022%20-%20At%20the%20Center%20of%20Africa’s%20Transformation.pdf
61 Framework for enhanced engagement with civil society organizations 2012 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/Framework%20for%20Enhanced%20Engagement%20with%20Civil%20Society%20Organizations.pdf
62 http://www.afdb.org/fileadmin/uploads/afdb/Documents/Policy-Documents/Framework%20for%20Enhanced%20Engagement%20with%20Civil%20Society%20Organizations.pdf
63 MOPAN evaluation of AfDB 2012 http://www.mopanonline.org/upload/documents/MOPAN_2012_AfDB_Final_Vol_1_Issued_December_2012.pdf; http://www.mopanonline.org/upload/documents/MOPAN_2012_AfDB_Final_Vol_2_Issued_December_2012.pdf ; http://www.ausaid.gov.au/partner/Documents/afdb-assessment.pdf
64 The other funds are the Technical Assistance Special Fund, Japan Special Fund, Pakistan Earthquake Fund, Regional Cooperation and Integration Fund, Climate Change Fund and Asia Pacific Disaster Response Fund, as well as grant co-financing activities. The ADB also manages a number of trust funds, including the Japan Scholarship Program and Japan Fund for Poverty Reduction. ADB Financial Profile 2013, Asian Development Bank, 2013, p. 27-33. See: http://www.adb.org/sites/default/files/adb-financial-profile-2013.pdf.
65 Those powers reserved for the board of governors include the following: – Admit new members and determine the conditions of their admission – Increase or decrease the bank’s authorized capital stock – Suspend a member – Decide appeals from interpretations or applications of this agreement given by the board of directors – Authorize the conclusion of general agreements for cooperation with other international organizations – Elect the bank’s director and president – Determine the remuneration of the directors and their alternates, and the salary and other terms of the president’s
service contract – Approve the general balance sheet and the bank’s profit-and-loss statement, following review of the auditor’s
report – Determine the reserves and the distribution of the bank’s net profits – Amend this agreement – Decide to terminate the bank’s operations and distribute its assets – Exercise such other powers as are expressly assigned to the board of governors in this agreement
Source: Agreement Establishing the Asian Development Bank. Manila: Asian Development Bank, 1966, Chapter VI, Article 28. See: http://www.adb.org/sites/default/files/pub/1965/charter.pdf.
66 Ibid; on term limits: Article 30 (3).
67 Asian Development Bank Financial Profile 2013, p. 6-8.
73Evaluation of Organizational Structures that Enable Effective Leadership
68 Sinclair, J. “Asian Development Bank: Time for new leadership”. Embassy, 13 March 2013. See: http://www.embassynews.ca/opinion/2013/03/12/asian-development-bank-time-for-new-leadership/43434; Sinclair, J. “Asian Development Bank presidency: looking beyond Japan”. Guardian, 22 April 2013. See: http://www.theguardian.com/global-development-professionals-network/2013/apr/22/asian-development-bank-japan-president; Bernes, T. Strengthening International Financial Institutions to Promote Effective International Cooperation. CIGI Papers, No. 13, February 2013. Waterloo: Centre for International Governance Innovation. See: http://www.cigionline.org/sites/default/files/CIGI_Paper_13.pdf.
69 For Eswar Prasad’s ADB publications, see: http://www.adbi.org/viewcontact.php?contactid=2091§ionID=217.
70 Sender, H. “Bankers fear Chinese push to head ADB”. Financial Times, 28 February 2013. See: http://www.ft.com/cms/s/0/0df9d2c8-81d9-11e2-ae78-00144feabdc0.html#axzz362W8CKl7.
71 Jiwei, L. “China’s Address”. 47th Annual Meeting of the Board of Governors, Kazakhstan, Astana. 2014. Asian Development Bank; see: http://www.adb.org/sites/default/files/annualmeeting/2014/gov/PRC_47th_AM_GS-17.pdf.
72 Anderlini, J. “China Expands Plans for World Bank Rival”. Financial Times, 24 June 2014. See: http://www.ft.com/cms/s/0/b1012282-fba4-11e3-aa19-00144feab7de.html#axzz3GKKD6HtZ ; Smith, G. “China aims to break U.S. hold in Asia with rival to World Bank”. Fortune, 25 June 2014. See: http://fortune.com/2014/06/25/china-aims-to-break-u-s-hold-in-asia-with-rival-to-world-bank/.
73 Pilling, D. “Japan head of ADB welcomes rival Chinese fund”. Financial Times, 29 May 2014. See: http://www.ft.com/cms/s/0/66a56628-e581-11e3-a7f5-00144feabdc0.html#axzz362W8CKl7.
74 Wilson, E., Rowley, A. and Gilmore, S. “New Chinese-led development bank seen as threat to ADB.” Emerging Markets, 3 May 2014. See: http://www.emergingmarkets.org/Article/3337351/New-Chinese-led-development-bank-seen-as-threat-to-ADB.html. The difficulty of China increasing its quota was also confirmed in an interview by Kazu Sakai, ADB Director of Strategy and Policy. Sakai noted that such a change would be politically difficult, given the United States’ interest in preventing an increase in Chinese influence within the institution, and especially vis-à-vis Japan with whom it has a close relationship.
75 Nakao, T. “Closing Statement at the 46th Annual Meeting of the Board of Governors”. 46th Annual Meeting of the Board of Governors, Asian Development Bank. Manila, 5 May 2013.
76 Nakao, T. “Opening Address”. 47th Annual Meeting of the Board of Governors, Asian Development Bank. Astana, 4 May 2014. See: http://www.adb.org/news/speeches/reforming-adb-strengthen-operations-ground-and-better-service-region?ref=annual-meeting/2014/speeches.
77 Ownership as of 2012: Japan (15.6%), United States (15.6%), China (6.4%), India (6.3%), Australia (5.8%), Remaining 62 members (50.3%). Annual Report 2012. Rep. Manila: Asian Development Bank, 2012. Web. http://www.adb.org/sites/default/files/adb-annual-report-2012.pdf
78 The election of the most recent President has brought this trend under intense scrutiny. See: John Sinclair. “Asian Development Bank: Time for New Leadership.” Embassy [Ottawa] 3 Mar. 2013. Web. http://www.embassynews.ca/opinion/2013/03/12/asian-development-bank-time-for-new-leadership/43434; John Sinclair. “Asian Development Bank Presidency: Looking beyond Japan.” Guardian [London] 22 Apr. 2013. Web. http://www.theguardian.com/global-development-professionals-network/2013/apr/22/asian-development-bank-japan-president; Thomas Bernes. Strengthening International Financial Institutions to Promote Effective International Cooperation. Working paper no. 13. Waterloo: Centre for International Governance Innovation, 2013. CIGI Papers. Web. http://www.cigionline.org/sites/default/files/CIGI_Paper_13.pdf
79 Yasutomo, Dennis. “Japan and the Asian Development Bank: Multilateral Aid Policy in Transition.” Japan’s Foreign Aid. Ed. Bruce Koppel and Robert Orr. Westview, 1993, p. 318.
80 Ibid, p. 44.
81 Lim & Vreeland (2013).
82 STRATEGY2020: The Long-Term Strategic Framework of the Asian Development Bank 2008-2020. Rep. Manila: Asian Development Bank, 2008. Web. http://www.adb.org/sites/default/files/Strategy2020-print.pdf
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83 ADB Results Framework. Rep. Manila: Asian Development Bank, 2008. Web. http://www.adb.org/sites/default/files/pub/2008/r166-08.pdf
84 2012 Development Effectiveness Review. Rep. Manila: Asian Development Bank, 2012. Web. http://www.adb.org/sites/default/files/defr-2012.pdf
85 Link to Annual Evaluation Reviews: http://www.adb.org/site/evaluation/resources/1222
86 Link to Reports: http://compliance.adb.org/dir0035p.nsf/alldocs/BDAO-7Y65HQ?OpenDocument&expandable=4
87 Public Communications Policy: Disclosure and Exchange of Information. Rep. Manila: Asian Development Bank, 2011. Web. http://www.adb.org/sites/default/files/pcp-2011.pdf
88 Nakao, Takehiko. “Address to 88th Meeting of the Development Committee.” 88th Meeting of the Development Committee of the World Bank. Washington, DC. 12 Oct. 2013. Web. http://www-wds.worldbank.org/external/default/WDSContentServer/WDSP/IB/2013/10/16/000442464_20131016104728/Rendered/PDF/818700BR0State0C00Box379845B000Copy.pdf
89 Takehiko Nakao. “Opening Address.” 47th Annual Meeting of the Board of Governors. Astana. 4 May 2014. Web. http://www.adb.org/news/speeches/reforming-adb-strengthen-operations-ground-and-better-service-region?ref=annual-meeting/2014/speeches
90 Code of Conduct. Rep. Manila. Asian Development Bank (June 2011): http://www.adb.org/documents/code-conduct
91 INDEPENDENT EVALUATION AT ASIAN DEVELOPMENT BANK GUIDELINES TO AVOID CONFLICT OF INTEREST IN INDEPENDENT EVALUATIONS. Rep. Manila: Asian Development Bank, 2012. Web. http://www.adb.org/sites/default/files/Guidelines-Conflict-of-Interest-18December2012.pdf
92 Guidelines for Gifts and Entertainment. Rep. Manila: Asian Development Bank, 2008. Web. http://www.adb.org/sites/default/files/Guidelines-Gifts-Entertainment.pdf
93 GUIDELINES ON ACCESS DURING INVESTIGATIONS TO RECORDS, EMAILS AND DOCUMENTS. Rep. Manila: Asian Development Bank, 2008. Web. http://www.adb.org/sites/default/files/Guidelines-Access-during-investigations.pdf
94 Guidelines on Form and Content of Allegations. Rep. Manila: Asian Development Bank, 2008. Web. http://www.adb.org/sites/default/files/Guidelines-Form-Content-Allegations.pdf
95 Code of Conduct. Rep. Manila: Asian Development Bank, 2011. Web. http://www.adb.org/sites/default/files/code-of-conduct.pdf
96 Annual Review of Salary and Benefits for International Staff, National Staff, and Administrative Staff. Rep. Manila: Asian Development Bank, 2013. Web. http://www.adb.org/sites/default/files/salary-benefits-review-2013.pdf, p. 5
97 Interview with ADB Director of Policy and Strategy.
98 Agreement Establishing the Asian Development Bank. Manila: Asian Development Bank, 1966, Chapter VI, Article 34, Point 5.
99 Daniel Yew Mao Lim and James Vreeland. “Regional Organizations and International Politics: Japanese Influence over the Asian Development Bank and the UN Security Council.” World Politics 65.1 (2013), p. 44.
100 Ibid.
101 The former director-general speaking to Lim & Vreeland in 2010, however, noted that if projects don’t acquire Japanese support, they do not proceed to the Board in the first place (Ibid, p. 44).
102 Work Program and Budget Framework 2013-2015. Rep. Asian Development Bank, Oct. 2012. Web. http://www.adb.org/sites/default/files/work-program-budget-framework-2013-2015_0.pdf
103 Funds and Resources. Asian Development Bank (2013): http://www.adb.org/site/funds/main
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104 Interview with ADB Director of Policy and Strategy
105 Olivier Serrat. Engaging Staff in the Workplace. Rep. Asian Development Bank, Oct. 2010. Web. http://adbdev.org/sites/default/files/publications/27586/file/engaging-staff-workplace.pdf
106 Strengthening Participation for Development Results. Rep. Manila: Asian Development Bank, 2012. Web. http://www.adb.org/sites/default/files/strengthening-participation-development-results.pdf, p. 20-30.
107 ADB Perceptions Survey (2013), p. 7.
108 Independent Evaluation website: http://www.adb.org/site/evaluation/attributes-independence
109 See, for example, a recent assessment of the ADB: Assessment of the Asian Development Bank. Rep. MOPAN, 2013. Web. http://www.mopanonline.org/upload/documents/Main_findings-_ADB_2013_assessment.pdf
110 International Aid Transparency Initiative. Asian Development Bank Becomes IATI Signatory. N.p., 30 Jan. 2013. Web. http://www.aidtransparency.net/timeline/asian-development-bank-becomes-iati-signatory;
111 Basic Documents of EBRD, http://www.ebrd.com/pages/research/publications/institutional/basicdocs.shtml
112 Basic Documents of EBRD, http://www.ebrd.com/pages/research/publications/institutional/basicdocs.shtml
113 Interview with Senior EBRD Officials, May 2 2014
114 http://www.ft.com/cms/s/0/70f0e628-4fa2-11e2-a744-00144feab49a.html#axzz2ZxevSMrI
115 http://www.cgdev.org/blog/cgd-europe-asks-who-should-be-ebrds-next-president
116 EBRD annual report 2012, http://www.ebrd.com/downloads/research/annual/ar12ei.pdf
117 Interview with Senior EBRD Officials, May 2 2014
118 EBRD annual report 2012, http://www.ebrd.com/downloads/research/annual/ar12ei.pdf
119 Interview with Senior EBRD Officials, May 2 2014
120 Interview with Senior EBRD Officials, May 2 2014
121 EBRD Financial Report 2011 (pp. 72-76): http://www.ebrd.com/downloads/research/annual/fr11e.pdf.
122 EBRD annual report 2012, http://www.ebrd.com/downloads/research/annual/ar12ei.pdf.
123 “The EBRD and Civil Society in 2012/2013.” European Bank for Reconstruction and Development (May 2013): http://www.ebrd.com/downloads/research/factsheets/csoE.pdf
124 http://www.ebrd.com/downloads/about/compas06.pdf
125 Memorandum From the Under Secretary of the Treasury (Walker) to President Nixon. US Department of State Archives (12 December 1970). See: http://history.state.gov/historicaldocuments/frus1969-76v04/d43.
126 Mander, B. “Mutual aid works for Latin America”. Financial Times, 24 September 2012. See: http://im.ft-static.com/content/images/c1628ce2-03a3-11e2-bad2-00144feabdc0.pdf.
127 Humphrey, C. and Michaelowa, K. “Shopping for Development: Multilateral Lending, Shareholder Composition and Borrower Preferences”. In World Development, Vol. 33, April 2013, pp. 142-155.
128 Regulations for the Election of the President of the Bank: http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=753132
129 Nancy Birdsall. “The World Bank and the Inter-American Development Bank: Fit for the 21st Century?” Center for Global Development no. 039 (April 2014).
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130 A. Schotter (1981). “The Paradox of Redistribution: Some Theoretical and Empirical Results.” Power, Voting, and Voting Power (ed. M.j. Holler). Physica-Verlad, Wurzburg; M.O. Hosli (1996). “Coalitions and Power: Effects of Qualified Majority Voting in the Council of the European Union.” Journal of Common Market Studies 34(2): 255-273.
131 Jonathan Strand (2003). “Measure voting power in an international institution: the United States and the inter-American development bank.” Economics of Governance (4): 19-36.
132 Birdsall (2014), p. 7.
133 Agreement establishing the Bank: http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=555080
134 Regulations for the Election of the President of the Bank: http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=753132
135 Agreement establishing the Bank: http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=555080
136 Institutions for Growth and Social Welfare (March 2011): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=36399223
137 Building Opportunity for the Majority (2007). Inter-American Development Bank (Washington D.C.): http://www.iadb.org/news/docs/BuildingOpp.pdf
138 Code of Ethics and Professional Conduct (2012): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=37198737
139 Code of Ethics and Professional Conduct (2012): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=37198737
140 Annual Report (2012): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=37614856
141 Annual Report (2012): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=37614856
142 Proposal for allocation of FSO resources (2013-2014): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=37360465
143 Krasner, Stephen D. Power Structures and Regional Development Banks. International Organization, Vol. 35, No. 2, Spring, 1981: http://www.jstor.org/stable/2706477
144 Human Capital Strategy (2011): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=36290863
145 Strategy for Promoting Citizens Participation in Bank Activities (2004): http://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=483088
146 See: http://www.imf.org/external/pubs/ft/aa/index.htm.
147 Interview with a current IMF official, October 2013, Washington DC.
148 http://www.imf.org/external/np/sec/pr/2011/pr11270.htm
149 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main6.pdf
150 http://www.imf.org/external/hrd/eo.htm
151 http://www.imf.org/external/hrd/ombuds.htm
152 http://www.imf.org/external/np/eval/2005/111805.htm
153 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008BP07_01.pdf
154 http://www.imf.org/external/pubs/ft/aa/index.htm
155 http://www.imf.org/external/pubs/ft/ar/2012/eng/pdf/ar12_eng.pdf
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156 http://www.imf.org/external/pubs/ft/aa/index.htm
157 Interview with a current IMF official, October 2013, Washington, DC
158 Interview with a former IMF official, June 2013, Oxford
159 http://www.imf.org/external/np/pp/eng/2013/101213b.pdf
160 http://www.imf.org/external/np/pp/eng/2013/112513.pdf
161 Interview with a current IMF official, October 2013, Washington, DC
162 http://www.imf.org/external/hrd/code.htm
163 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main4.pdf
164 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main3.pdf
165 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main4.pdf
166 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main6.pdf
167 Interview with a current IMF official, October 2013, Washington, DC
168 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main3.pdf
169 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008BP07_01.pdf
170 Interview with a current IMF official, October 2013, Washington, DC
171 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_main3.pdf
172 Interview with a current IMF official, October 2013, Washington, DC
173 Interview with a current IMF official, October 2013, Washington, DC
174 http://www.imf.org/external/np/eval/2005/111805.htm
175 See example of the response in 2008: http://www.ieo-imf.org/ieo/files/completedevaluations/05212008CG_management.pdf
176 http://www.imf.org/external/np/sec/pn/2013/pn1364.htm177 IOM. 2013. Facts and Figures, available at: http://www.iom.int/files/live/sites/iom/files/About-IOM/docs/facts_figures_
en.pdf; and IOM. 2012. Financial Report: 18.
178 IOM. 2012. Human Resources Report, Annex. Geneva: IOM; and IOM. 2013. Facts and Figures. Geneva: IOM.
179 Reinalda, B. 2011. “Secretaries-General of International Organizations and their Career Development: An Analysis of Nine Humanitarian IGOs”. In Paper for the World Conference on Humanitarian Studies, 2-5 June, at Tufts University, Medford, MA, USA.
180 IOM. 2009. Review of the Organisation Structure of IOM. Geneva: IOM.
181 Interview with senior IOM official, 22 July 2013, and interview with senior IOM officials, 2 September 2013. Swing made performance management and ownership of the organization by member states top priorities. He has put strong emphasis on proper use of the performance appraisal system, which is currently being updated to account for organizational changes of the past five years. The DG has also established good measures to ensure that HR policy responds to the organization’s needs; implemented a mandatory rotation process; revamped staff regulations to harmonize conditions of service; taken a zero-tolerance approach to fraud, corruption and unethical behaviour; and taken steps to ensure good gender distribution. (DFID. Working Paper on IOM, 17).
182 See IOM Constitution. 1989. Article 18 (1).
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183 The DG is paid at the salary rate of an Assistant Secretary General. Interview with senior IOM official, July 31 2013 and Interview with senior IOM officials, September 2 2013.
184 IOM 1989. Constitution, Article 18(2).
185 See also IOM Organizational Structure, http://www.iom.int/cms/about-iom/organizational-chart accessed 4 August 2014.
186 See for example: F. Georgi, 2011. For the Benefit of Some: The International Organization for Migration and its Global Migration Management. In The Politics of International Migration Management. M. Geiger and A. Pecoud. Basingstoke and New York, Palgrave Macmillan: 45 - 72.
187 DFID, Multilateral Review 2011. Ensuring Maximum Value for Money for UK aid through multilateral organizations, March 2011, DFID: London: 1987.
188 Interview with senior IOM official, July 31 2013.
189 For a listing of IOM’s evaluations see: http://www.iom.int/cms/en/sites/iom/home/about-iom-1/organizational-structure/evaluation/external-evaluations.html
190 The four core areas are detailed in the UNDP strategic plan, 2008-2011: Accelerating global progress on human development. The UNDP also manages the UN’s “resident coordinator” system to ensure in-country coordination between UN agencies, and publishes an annual report on human development. These are reformulated in the most recent strategic plan, and three areas of work are highlighted: inclusive and effective democratic governance; resilience; and sustainable development pathways. See: UNDP. Changing with the World – UNDP Strategic Plan: 2014-2017. New York: UNDP, 20.
191 For more on the selection of board members, see: UNDP. Information note about the Executive Board of UNDP, UNFPA and UNOPs, http://www.undp.org/content/undp/en/home/operations/executive_board/information_noteontheexecutiveboard [accessed 19 September 2014].
192 UN. 1994. General Assembly Resolution 48/162, Article 22. New York: UN.
193 The UNDP’s expenditure was $4.53 billion for development activities (provisional for 2012). UNDP. 2013. UNDP Cumulative Review. New York: UNDP, 25.
194 See: http://www.undp.ro/undp/human-resources/ [accessed 19 September 2014]; and UNDP. Changing with the World – UNDP Strategic Plan: 2014-2017. New York: UNDP, 5.
195 MOPAN. 2012. Assessment of Organisational Effectiveness and Reporting on Development Results: UNDP, 3.
196 UNDP. 2013. Cumulative Review. New York: UNDP, 24.
197 Ibid.
198 Rogers, K. “UNDP cuts HQ staff, creates new lower-level jobs”. Devex, 3 June 2014. See: https://www.devex.com/news/undp-cuts-hq-staff-creates-new-lower-level-jobs-83612 [accessed 14 July 2014]; and Santamaria, C. “UNDP to establish crisis response unit”. Devex, 16 June 2014. See: https://www.devex.com/news/undp-to-establish-crisis-response-unit-83693 [accessed 14 July 2014].
199 The researchers were unable to find these online and no interview participants were aware of one. However, the MOPAN review 2012 UNDP is rated well for ‘key documents available to the public’ MI 1.3. As 77% of survey respondents rate it as adequate or above in transparency.
200 This policy was established in 1958 for UNDP’s predecessor – the Special Fund - and continues to apply for the Administrator. See: General Assembly Resolution 1240 (XIII) Establishment of the Special Fund, 1958, New York. GA Resolution 2029 (XX) Consolidation of the Special Fund and the Expanded Programme of Technical Assistance in a United Nations Development Programme. It was subsequently outlined in UN General Assembly. 2005. ‘Appointments to fill vacancies in subsidiary organs and other appointments: confirmation of the appointment of the Administrator of the United Nations Development Programme’ Note by the Secretary General, A/59/240, 3 May 2005.
201 Interview with former UNDP Administrator, 5 August 2013. Interview with Craig Murphy, 5 August 2013.
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202 Interview with former UNDP Administrator, 5 August 2013. Interview with Craig Murphy, 5 August 2013.
203 Interview with former UNDP Administrator, 5 August 2013.
204 Interview with former senior UNDP staff member, 7 August 2013.
205 Martinez-Diaz, Leonardo 2009. “Boards of directors in international organizations: A framework for understanding the dilemmas of institutional design.” Review of International Organizations 4(4): 403. MOPAN donors at headquarters were asked about the extent to which ‘senior management demonstrates leadership on results management. More than 70% rated UNDP as adequate or above on this indicator’. MOPAN, UNDP Report, MOPAN, 2012: 21.
206 Interview with Craig Murphy, 5 August 2013.
207 UNDP. Changing with the World UNDP Strategic Plan: 2014 - 2017. UNDP, New York.
208 UNDP, 2011, Budget estimates: p.11.
209 UN. 2006. Secretary General’s Bulletin ‘Financial Disclosure and Declaration of Interest Statements’, ST, SGB/2006/6. 10 April 2006. Available at http://www.un.org/en/ethics/disclosure.shtml accessed 1 August 2013.
210 The list of 2012 Disclosures is available at http://www.un.org/sg/ethicalstandards/PublicDisclosure_2012.shtml accessed 5 August 2013.
211 UN. 2013. Standards of Conduct for the International Civil Service. UN: New York. Available at http://www.undp.org/content/undp/en/home/operations/transparency/overview.html UNDP also has an Ethics office (established in 2007), which creates UNDP’s ethics policy and coordinates with UN ethics committee.
212 UN salary and allowance details are available at http://www.un.org/depts/OHRM/salaries_allowances/salary.htm accessed 5 August 2013.
213 UNDP. 2013. Cumulative Review. UNDP: New York: 24.
214 Interview with Craig Murphy, 5 August 2013; Interview with former UNDP senior staff member, 28 August; Email correspondence with UNDP senior staff member, Feb 27, 2014.
215 General Assembly Resolution 1240 (XIII) Establishment of the Special Fund, 1958, New York, article 21. This Resolution stipulated the conditions for UNDP’s predecessor, the Special Fund, which the UNDP inherited. These were: ‘The Special Fund shall be administered by a Managing Director under the policy guidance of the Governing Council. The Managing Director shall have the over-all responsibility for the operations of the Fund, with sole authority to recommend to the Governing Council projects submitted by Governments’. For more on the Board’s functions see: UN General Assembly. 1994. Resolution 48/162, Article 3. New York: United Nations.
216 As stipulated by the Resolution: ‘projects shall be undertaken only at the request of a government or group of governments eligible to participate in the Special Fund’. General Assembly Resolution 1240 (XIII) Establishment of the Special Fund, Article 31, 1958, New York. The resolution stipulates other tasks such as: ‘the managing director shall establish and maintain close and continuing working relationships with the specialized agencies concerned with those fields of activity in which the Special Fund will operate, and with the International Atomic Agency…’. The Managing director shall be responsible for the evaluation of project requests…and authorized to contract the services off other agencies. The Managing Director shall make appropriate arrangements to follow the execution of projects. The Managing Director shall report to the Governing Council on the status of projects and the financial position of the projects and programmes’.
217 Interview with former UNDP Administrator, 5 August 2013. Interview with Craig Murphy, 5 August 2013.
218 Interview with former UNDP senior staff member, 7 August 2013.
219 The percentage of earmarked contributions were calculated from the UNDP Cumulative Review as follows. Total contributions: 4.64 (regular and other resources) + 1.33 (bilateral earmarked) + 1.53 (multilateral earmarked) + 0.93 (programme contributions) = 8.43 billion; Total earmarked: 1.53 + 1.33 = 1.88 billion and Percentage Earmarked = 1.88/8.43 or 22%. UNDP. 2013. UNDP Cumulative Review. UNDP: New York, p.25.
220 The UNDP Strategic Review 2014 – 2017 highlights declining core financing as a one of UNDP’s top challenges. See: UNDP. 2014. ‘Changing the World, UNDP Strategic Review 2014 – 2017’, UNDP: 8. For a clear overview of UNDP’s
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financing sources see Craig N. Murphy and Stephen Browne. ‘UNDP: Reviving a practical Human Development Organization’. Future United Nations Development System, Briefing 6, June 2013: 2.
221 Craig N. Murphy and Stephen Browne. ‘UNDP: Reviving a practical Human Development Organization’. Future United Nations Development System, Briefing 6, June 2013: 2.
222 UNDP. Changing with the World UNDP Strategic Plan: 2014 - 2017. UNDP, New York.
223 UNDP. 2011. UNDP Institutional Budget Estimates for 2012 – 2013. Executive Board of the UNDP, UNFPA and the UNOPS: New York: 24 – 27.
224 MOPAN. 2012. Assessment of Organisational Effectiveness and Reporting on Development Results, UNDP. Xiii.
225 As part of a broader humanitarian response, UNHCR is typically the cluster lead for protection, shelter and camp management/camp coordination in IDP situations. UNHCR’s total “population of concern” (including refugees and internally displaced persons) is 35.8 million. UNHCR. 2013. Displacement – The New 21st Century Challenge: UNHCR Global Trends 2012. Geneva: UNHCR, 3.
226 UN General Assembly Resolution 428 (V), 14 December 1950, Annex, UNHCR Statute.
227 UNHCR holds annual plenary meetings with ExCom and regular meetings with its standing committee throughout the year. For information on UNHCR, ExCom members and how to apply, see: http://www.unhcr.org/pages/49c3646c89.html [accessed 19 September 2014]. With its membership growing rapidly, ExCom has become increasingly unwieldy as a governing committee (interview with Guy Goodwin-Gill, 2 August 2013).
228 UNHCR’s ExCom also submits an annual report to the third committee. Although it was created by ECOSCO, it functions like a subsidiary body of the General Assembly. See Betts, A., Loescher, G. and Milner, J. 2012. UNHCR: The Politics and Practice of Refugee Protection. Second Edition. Abingdon: Routledge, 108-109.
229 UNHCR. 2013. Global Report 2012. Geneva: UNHCR.
230 Email correspondence with UNHCR, 11 November 2013.
231 Turk, V. and Eyster, E. 2010. “Strengthening Accountability in UNHCR”. In International Journal of Refugee Law, 22:2, 159–172.
232 Loescher, G. 2002. The UNHCR and World Politics: A Perilous Path. Oxford: Oxford University Press.
233 BBC News. 2005. “Lubbers quits over UN sex claims”. 20 February 2005. See: http://news.bbc.co.uk/1/hi/world/europe/4282333.stm [accessed 19 September 2014].
234 Goodwin-Gill, G. 1991. “Developments”. In International Journal of Refugee Law, 3, 120.
235 DFID. 2011. Multilateral Aid Review. London: DFID, 198.
236 UNHCR. 2013. Report of the United Nations High Commissioner for Refugees, Part II, Strategic Review pursuant to General Assembly Resolution 58/153. Geneva: UNHCR.
237 Ibid. The new Global Service Centre based in Budapest, Hungary has centralized administration and support functions at a reduced cost, compared with having these staffed in Geneva.
238 DFID. 2011. Multilateral Aid Review. London: DFID, 198. Note that some donors are supportive of UNHCR taking a more expansionist role in humanitarian coordination and natural disasters.
239 Email correspondence with the UNHCR executive office, 11 November 2013.
240 Main sources: Interview with Jane McAdam, 24 July 2013; Interview with Guy Goodwin-Gill, 2 August 2013 and Email Correspondence, 20 May 2014; Interview with UNHCR Personnel Administration, Payroll and Performance Management, Human Resources (Budapest), 26 July 2013; Interview with UNHCR Senior Staff Development Officer (Budapest), 26 July 2013; Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013.
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241 UNHCR. 1950. UNHCR Statute. Chapter II, Functions of the High Commissioner, paragraphs 8 – 12.
242 UNHCR. 1950. UNHCR Statute. Chapter III, Organization and Finances, Article 13. The UN Secretary General has a contract with the High Commissioner which outlines his salary and other job details. Telephone interview with Chef du Cabinet (Geneva), 30 July 2013. However the HC is elected by the General Assembly and, in principle, should not be subject to authority or direction by the SG. Email correspondence with International Refugee Law Expert, 19 May 2014.
243 Email correspondence with UNHCR Executive Office, 11 November 2013. Also note that UNHCR does make much of its policy and other terms of reference available online. They do have a draft of new terms of reference for Assistant High Commissioner (protection) on the website as this was a newly created post (2005).
244 For more detail on this see G. Goodwin-Gill. 1991. “United Nations High Commissioner for Refugees: Election or Appointment?” International Journal of Refugee Law (3): 121-4.
245 UNHCR. 1950. UNHCR Statute. Chapter III, Organization and Finances, paragraph 13.
246 Betts, Loescher and Milner 2011: 111.
247 Betts, Loescher and Milner 2011: 111.
248 Interview with Guy Goodwin-Gill, 2 August, 2013. The Secretary General on this occasion engaged in extensive consultations with Member states and as no single candidate emerged he submitted two candidates to member states. See: G. Goodwin-Gill. 1991. “United Nations High Commissioner for Refugees: Election or Appointment?” International Journal of Refugee Law (3): 121-4.
249 NGOs argued that candidates should be interviewed and their biographies and answers were made public. Betts, Loescher and Milner 2011: 111.
250 Interview with Guy Goodwin-Gill, 2 August, 2013.
251 For details on the Global Strategic Priorities see: UNHCR, UNHCR Global Appeal 2014 - 2015, http://www.unhcr.org/4ec230e916.html
252 Turk, V. and Eyster, E. 2010. ‘Strengthening Accountability in UNHCR’, International Journal of Refugee Law, 22, 2: 170.
253 UN. 2006. Secretary General’s Bulletin ‘Financial Disclosure and Declaration of Interest Statements’, ST, SGB/2006/6. 10 April 2006. Available at http://www.un.org/en/ethics/disclosure.shtml accessed 1 August 2013.
254 The list of 2012 Disclosures is available at http://www.un.org/sg/ethicalstandards/PublicDisclosure_2012.shtml accessed 5 August 2013. UNHCR established an independent Ethics Office in 2008 which reports directly to the HC. Its functions are to: provide confidential advice to staff and senior management on ethical issues (e.g. conflicts of interest; gifts; use of UN assets); promote a culture of integrity and accountability; raise awareness and develop standards and education of ethics issues; administer the financial disclosure programme; implement the policy on the protection of staff from retaliation. Executive Office of the United Nations High Commissioner’s Programme, Standing Committee. 2009. Report on the Ethics Office, EC/60/CRP.21, 24 August 2009.
255 UNHCR, 2004. Code of Conduct, 1.
256 Email correspondence with UNHCR, 11 November 2013.
257 Telephone Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013. The Global Trends Report details the numbers of ‘persons of concern’ including refugees, IDPs, stateless and other displaced peoples. Note that evaluating UNHCR and the High Commissioner’s performance solely on these numbers is problematic as they are affected by factors beyond UNHCR’s control.
258 Telephone Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013.
259 Telephone Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013.
260 Telephone Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013. Note that UNHCR develops its own independent guidelines based on these. Interview with UNHCR Human Resources Official, Budapest, 26 July 2013.
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261 UN salary and allowance details are available at http://www.un.org/depts/OHRM/salaries_allowances/salary.htm accessed 5 August 2013.
262 Telephone Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013.
263 Through the GLC, UNHCR hopes to ‘measure more systematically the impact of learning on staff to ensure that approaches used add real value’ and are adjusted to remain relevant (Turk and Eyster, 2010: 171). UNHCR have a Senior Staff Development Officer, Head, Management, Leadership & Communications based in Budapest. They develop and convene a leadership programme for senior staff (such as heads of missions). The role of the Senior Staff Development Officer is to ‘support the work of the management/leadership and external relations Unit, with a primary responsibility for the conceptualization, design, development and delivery of management and leadership related learning programmes for various levels of management. S/he is accountable for pro-actively supporting the learning culture in UNHCR by aligning effective learning with institutional goals’. See UNHCR, Job Description, Senior Staff Development Officer (Management and Leadership), 2012 available online. They provide training up D1 level Interview with Senior Staff Development Officer, 26 July 2013.
264 Interview with Guy Goodwin-Gill, 2 August 2013.
265 Telephone Interview with UNHCR 30 July 2013.
266 The High Commissioner’s functions are outlined in the UNHCR Statute, Chapter II, paragraphs 6 – 12. The Statute also states that ‘The High Commissioner shall be entitled to present his views before the General Assembly, the Economic and Social Council and their subsidiary bodies’ and that he ‘shall report annually to the General Assembly through the Economic and Social Council…’ UNHCR. 1950. UNHCR Statute. Paragraph 11.
267 Interview with Guy Goodwin-Gill, 2 August 2013.
268 These shifts are captured in: UNHCR. 2013. Report of the United Nations High Commissioner for Refugees, Part II, Strategic Review pursuant to General Assembly Resolution 58/153. UNHCR: Geneva.
269 Email correspondence with UNHCR Executive Office, 11 November 2013.
270 Interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013.
271 UNHCR. 2013. Report of the United Nations High Commissioner for Refugees, Part II, Strategic Review pursuant to General Assembly Resolution 58/153. UNHCR: Geneva.
272 UNHCR established a committee to develop action plans and carry-out survey recommendations in 2011. Interview with Senior Staff Development Officer, 26 July 2013.
273 Turk, V. and Eyster, E. 2010. ‘Strengthening Accountability in UNHCR’, International Journal of Refugee Law, Vol. 22, 2: 159 – 172.
Staff surveys, according to DFID’s working paper, found that staff are dissatisfied with promotions and postings as it is felt that promotions are ‘not based on skills and suitability’ but ‘seniority and influence of sponsors’ (DFID, Unpublished Working Paper on UNHCR: 19). To increase staff confidence in the transparency and fairness of recruitment and promotion UNHCR has developed an integrated management assessment framework and introduced a performance management system, which includes 360 degree feedback from external stakeholders for all staff. (DFID, Unpublished Working Paper on UNHCR: 19). This suggests senior management are responding to staff surveys.
274 Telephone interview with UNHCR Chef du Cabinet (Geneva), 30 July 2013.
275 IBRD articles of agreement; see: http://web.worldbank.org/WBSITE/EXTERNAL/EXTABOUTUS/ORGANIZATION/BODEXT/0,,contentMDK:20049557~pagePK:64020054~piPK:64020408~theSitePK:278036~isCURL:Y,00.html.
276 IDA articles of agreement and by-laws; see: http://web.worldbank.org/WBSITE/EXTERNAL/EXTABOUTUS/ORGANIZATION/BODEXT/0,,contentMDK:21353441~pagePK:64020054~piPK:64020408~theSitePK:278036~isCURL:Y,00.html.
277 IFC articles of agreement; see: http://www.ifc.org/wps/wcm/connect/CORP_EXT_Content/IFC_External_Corporate_Site/About+IFC/Articles+of+Agreement/.
278 MIGA convention; see: http://www.miga.org/documents/miga_convention_november_2010.pdf.
83Evaluation of Organizational Structures that Enable Effective Leadership
279 ICSID convention; see: https://icsid.worldbank.org/ICSID/ICSID/RulesMain.jsp.
280 WB organization chart; see: http://siteresources.worldbank.org/EXTABOUTUS/Resources/bank.pdf.
281 World Bank projects and operations; see: http://www.worldbank.org/projects.
282 World Bank. Annual Report 2013; see: https://openknowledge.worldbank.org/bitstream/handle/10986/16091/9780821399378.pdf?sequence=1, p. 6.
283 Thorton, P. “World Bank Revamp”. Guardian, 18 November 2013. See: http://www.theguardian.com/global-development/poverty-matters/2013/nov/08/world-bank-job-cuts-jim-yong-kim.
284 World Bank. Annual Report 2012; see http://siteresources.worldbank.org/EXTANNREP2012/Resources/8784408-1346247445238/AnnualReport2012_En.pdf.
285 Kahler, M. 2001. Leadership Selection in Major Multilaterals. Washington DC: Institute for International Economics.
286 Rushe, D. “World Bank candidate Ngozi Okonjo-Iweala says job will go to Jim Yong Kim”. Guardian, 16 April 2012. See: http://www.theguardian.com/business/2012/apr/16/world-bank-president-jim-kim.
287 Lowrey, A. “World Bank, Rooted in Bureaucracy, Proposes a Sweeping Reorganization”. The New York Times, 6 October 2013. See: http://www.nytimes.com/2013/10/07/business/international/world-bank-rooted-in-bureaucracy-proposes-a-sweeping-reorganization.html?_r=0.
288 Harding, R. “World Bank: Man on a mission”. Financial Times, 7 April 2014. See: http://www.ft.com/cms/s/0/012f15d6-b8fa-11e3-98c5-00144feabdc0.html#axzz31WQwF8z4.
289 World Bank Archives. “Robert Strange McNamara”. See: http://web.worldbank.org/WBSITE/EXTERNAL/EXTABOUTUS/EXTARCHIVES/0,,contentMDK:20502974~pagePK:36726~piPK:437378~theSitePK:29506,00.html.
290 Harding, R. “World Bank: Man on a mission”. Financial Times, 7 April 2014. See: http://www.ft.com/cms/s/0/012f15d6-b8fa-11e3-98c5-00144feabdc0.html#axzz31WQwF8z4.
291 Humphrey, C. and Michaelowa, K. “Shopping for Development: Multilateral Lending, Shareholder Composition and Borrower Preferences”. In World Development, Vol. 33, April 2013, pp. 142-155.
292 Farnsworth, E. “The BRICS Try to Bank”. U.S. News & World Report, 18 July 2014. See: http://www.usnews.com/opinion/blogs/world-report/2014/07/18/brics-development-bank-could-challenge-world-bank-and-imf.
293 http://siteresources.worldbank.org/BODINT/Resources/PresContConfCopy.pdf
294 Steven Weisman. “Wolfowitz Resigns, Ending Long Fight at World Bank.” The New York Times (May 18th, 2007): http://www.nytimes.com/2007/05/18/washington/18wolfowitz.html?pagewanted=all
295 Kahler, Miles. Leadership Selection in Major Multilaterals. Institute for International Economics; Washington, DC 2001
296 Interview with a former official, June 2013, Oxford
297 Minutes of the WBG Board meetings http://web.worldbank.org/external/projects/main?pagePK=64256109&piPK=64818889&theSitePK=40941&menuPK=51146024
298 Interview with a current official, October 2013, Washington, DC
299 World Bank Archives. The Presidency of Robert McNamara: http://web.worldbank.org/WBSITE/EXTERNAL/EXTABOUTUS/EXTARCHIVES/0,,contentMDK:20502974~pagePK:36726~piPK:437378~theSitePK:29506,00.html;.
300 WBG Strategy for 2030 approved in April 2013 http://www.worldbank.org/content/dam/Worldbank/document/WB-goals2013.pdf
301 Interview with a former official, June 2013, Oxford
302 http://siteresources.worldbank.org/BODINT/Resources/CodeofConductforBoardOfficialsDisclosure.pdf
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303 See Steven R. Weisman, ‘Wolfowitz Resigns, Ending Long Fight at World Bank’ New York Times, May 18, 2007, http://www.nytimes.com/2007/05/18/washington/18wolfowitz.html?pagewanted=all&_r=0
304 http://siteresources.worldbank.org/INTETHICS/Resources/ethics_code_2013-Mar13-CRA.pdf.
305 IEG evaluation of the World Bank’s organizational effectiveness http://ieg.worldbankgroup.org/Data/reports/matrix_eval.pdf
306 Interview with a former official, June 2013, Oxford
307 WBG Annual Report 2012 http://siteresources.worldbank.org/EXTANNREP2012/Resources/8784408-1346247445238/AnnualReport2012_En.pdf
308 Harding, “World Bank: Man on a mission,” Financial Times.
309 Interview with a current official, October 2013, Washington, DC
310 See Note xii.
311 http://web.worldbank.org/WBSITE/EXTERNAL/DEVCOMMEXT/0,,pagePK:64000837~piPK:64001152~theSitePK:277473~contentMDK:23470472,00.html
312 Interview with a former official, July 2014
313 IEG evaluation of trust funds (2011): http://ieg.worldbankgroup.org/Data/reports/tf_eval.pdf
314 Interview with a current official, October 2013, Washington, DC
315 http://www.nytimes.com/2013/10/07/business/international/world-bank-rooted-in-bureaucracy-proposes-a-sweeping-reorganization.html?_r=4&
316 Interview with a current official, October 2013, Washington, DC
317 Interview with a former official, June 2013, Oxford
318 MOPAN Annual Report 2012 on the World Bank http://www.mopanonline.org/upload/documents/MOPAN_2012_WB_Final_Vol_1_Issued_December_2012_1.pdf http://www.mopanonline.org/upload/documents/MOPAN_2012_WB_Final_Vol_2_Issued_December_2012.pdf.
319 World Bank Group Strategy, attached for the October 12, 2013 meeting of the Development Committee: http://web.worldbank.org/WBSITE/EXTERNAL/DEVCOMMEXT/0,,pagePK:64000837~piPK:64001152~theSitePK:277473~contentMDK:23470472,00.html.
320 World Bank. DIME: http://web.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTDEVIMPEVAINI/0,,contentMDK:23422972~pagePK:64168445~piPK:64168309~theSitePK:3998212,00.html
321 Interview with a former official, July 2014
322 http://apps.who.int/gb/ebwha/pdf_files/EB130/B130_ID1-en.pdfhttp://apps.who.int/gb/ebwha/pdf_files/EB132/B132_R14-en.pdf
323 http://apps.who.int/gb/ebwha/pdf_files/EB130/B130_ID1-en.pdf
324 http://www.who.int/employment/staff_regulations_rules/EN_staff_regulations_and_staff_rules.pdf
325 http://apps.who.int/gb/ebwha/pdf_files/WHA66/A66_4-en.pdf - page 5
326 http://apps.who.int/gb/ebwha/pdf_files/WHA66/A66_4-en.pdf - page 5
327 http://www.who.int/dg/Report_card_cover_28_06.pdf
328 http://www.who.int/about/role/en/index.html, http://whqlibdoc.who.int/publications/2006/GPW_eng.pdf
85Evaluation of Organizational Structures that Enable Effective Leadership
329 http://www.who.int/about/agenda/en/index.html
330 http://www.who.int/about/who_reform/programme_priority/en/index.html
331 http://www.who.int/about/who_reform/programme_priority/en/index.html
332 Van Grasstek, C. 2013. The History and Future of the World Trade Organization, Part V. See: https://www.wto.org/english/res_e/booksp_e/historywto_14_e.pdf.
333 “Agreement Establishing the World Trade Organization”. See: http://www.wto.org/english/docs_e/legal_e/04-wto.pdf.
334 World Trade Organization (WTO). “WTO legal texts”. See: http://www.wto.org/english/docs_e/legal_e/legal_e.htm.
335 Kahler, M. 2001. Leadership Selection in Major Multilaterals. Washington DC: Institute for International Economics.
336 http://www.wto.org/english/thewto_e/dg_e/dg_selection_process_e.htm
337 http://docsonline.wto.org/imrd/directdoc.asp?DDFDocuments/t/WT/L/509.doc
338 Interview with former WTO official, July 2014
339 Interview with Carolyne Deere, July 2014
340 http://www.ieo-imf.org/ieo/files/completedevaluations/05212008BP07_01.pdf.
341 Interview with Carolyne Deere, July 2014
342 Interview with Carolyne Deere, July 2014
343 https://www.wto.org/english/news_e/news13_e/gc_09sep13_e.htm
344 WTO Annual Report 2012: http://www.wto.org/english/res_e/booksp_e/anrep_e/anrep13_e.pdf
345 Interview with Carolyne Deere, July 2014
346 Interview with a current WTO official, November 2013
347 Interview with a current WTO official, November 2013
348 Interview with a current WTO official, November 2013
349 Interview with a current WTO official, November 2013
350 Interview with a former WTO official, July 2014
351 Interview with a current WTO official, November 2013
352 http://www.wto.org/english/thewto_e/dg_e/dft_panel_e/future_of_trade_report_e.pdf
353 Interview with a former WTO official, July 2014
354 Interview with Carolyne Deere, July 2014
355 WTO Annual Report 2013: http://www.wto.org/english/res_e/booksp_e/anrep_e/anrep13_chap8_e.pdf
356 Interview with Carolyne Deere, July 2014
357 Interview with a former WTO official, July 2014
358 Interview with Carolyne Deere, July 2014
359 http://www.wto.org/english/res_e/booksp_e/anrep_e/anrep13_e.pdf
360 Interview with a current WTO official, November 2013
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