giving feedback is not hard anymore! these 19 secrets will make you an expert at it

GIVING FEEDBACK IS NOT HARD ANYMORE!

THESE 19 SECRETS WILL MAKE YOU AN EXPERT AT IT.

Before Giving Feedback

1. Goal and Motivation

If you are not clear as to how your criticism will help the recipient, perhaps you should postpone the criticism.


2. Identify the real problem

By giving feedback, ensure you are addressing the real issue, not the symptoms.


3. Gather all the facts

To provide a productive and constructive criticism, you need to make sure you have all the relevant information on “what” you saw and heard, not the “why.”


4. Choose the time and place

Try to avoid giving feedback immediately as the chances are high that it can turn out to be harsh and emotional.


5. Evaluate the criteria being used to validate the criticism

You should provide the criteria being used to judge recipient’s behavior.

We can follow the rules only if we know what those rules are.


6. Have a plan about the critical interaction.

Think about the possible scenarios you may face while giving feedback. Prepare yourself to deal with them.


7. Think win-win Giving feedback is not about having a winner and a loser, but having a mutual understanding of the matter and how your criticism can change it for better.

When Giving Feedback

8. Don’t procrastinate Don’t put off giving feedback because you think it is unpleasant.


9. Maintain respect Always maintain respect while giving feedback. Otherwise, you will shift the focus from the point you want to discuss to defensiveness.


10. Be Accountable and responsible

You are responsible for the way the criticism gets delivered


11. Remain Calm Keep your emotions in check. Maintain a calm voice tone. Remind yourself that your criticism is in the best interest of everyone involved.


12. Stick to the Facts Giving feedback should be based on facts. Facts are not conclusions or judgments. Facts focus on the what not the why.


13. Criticize the deed, not the doer

The intention of your criticism should be to provide fact-based information to the recipient so that he or she can grow, improve or excel. So, your focus should be on the deed.


14. The monologue is not a way of giving feedback

Encourage the recipient to get involved in the conversation.


15. Make sure that an adequate communication has occurred

To avoid any misunderstandings concerning the topic of the criticism or the resolution, get feedback from the recipient.


16. Focus on the future, not the past

Direct your attention to fix the possible future issues. Productive and constructive criticism is future oriented.

After Giving Feedback

17. Be positive Let the recipient know you look forward to working with him or her to accomplish the objectives derived from the critical interaction.


18. Be Accessible You must be approachable when questions or concerns arise.

Provide guidance and support required.


19. Follow-up Perform a necessary follow-up to ensure the criticism is helping the recipient to improve.

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giving feedback is not hard anymore! these 19 secrets will make you an expert at it

Self Improvement