www.wakemed.org

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Raleigh Campus Recognized by FDA for Patient SafetyFirst used on humans in the 1970s, magnetic resonance imaging (MRI) is a technique used in radiology to create a detailed view of a patient’s internal structures. When an MRI is not gen- erating a clear picture, health care professionals are at risk of compromis- ing patient safety by misdiagnosing a patient’s condition. Steve Comas (Clinical Engineering) was well aware of this fact when Trisha Sumner (Imaging Services - MRI) informed his team of a slight blur, or artifact, in the MRIs her team was generating.

Thanks to the generosity of employees, physicians and volunteers, charities that provide important services to those in need received more than $205,000 through the 2010 WakeMed Gives Employee Campaign. Congratulations and thank you to everyone for your generosity, which helped us exceed our $200,000 campaign goal. Members of the WakeMed team also participated in several campaign activities.

Mascot MatchupsLarge plastic jugs decorated with the logos and mascots of area colleges and universities, including The University of North Carolina at Chapel Hill, East Carolina University, North Carolina State University, Duke University, Shaw University and North Carolina Central University were located in Raleigh Campus’ Café 3000 and Cary Hospital’s Points West Café throughout the campaign. Staff and visitors could vote for their favorite school by tossing spare change into the corresponding jug. ECU reigned supreme at Cary Hospital, while UNC took top honors on the Raleigh Campus. Entrées named after the winners were featured in each hospital’s cafeteria.

Basket AuctionsWow! Employees were both creative and generous in building a total of 20 baskets for the annual basket raffles. More than $2,500 in proceeds

were donated to the United Way of the Greater Triangle. Here are the winners:

Raleigh campus auct ion> Most Creative Basket – “Pasta Party” by Retail Services> Best Large Basket – “Hurricanes Tailgate” by Rehab Hospital - OT & PT> Best Small Basket – “Be Active” by Wake AHEC

Left: Meera kelley, MD, vice president of Quality & Patient Safety, bids on the “Stress Relief” basket made by the Pediatrics/PICU Work/Life Committee.

cary Hospi tal auct ion> Most Creative Basket – “Winter Survival

in Apex” by Apex Healthplex> Best Large Basket – “Wii Go the Distance

with Exercise” by Pharmacy - Cary Hospital

> Best Small Basket – “Go Green” by Pathology - Cary Hospital

Right: Tina Morgan (Imaging Services - Cary Hospital) tries to decide which basket to bid on at the auction.

Pigs on ParadeEmployees throughout the WakeMed system got into the spirit of this activity by decorating 22 piggy banks and photographing them so staff could vote for their favorites. Winners were:> Miss Piggy Pageant 2010: “Geisha Pig” (shown above) by Emergency Department - North Healthplex> Most Creative: “Mr. ENT Pig” by WakeMed Faculty Physicians - ENT - Otolaryngology, Head & Neck Surgery> Best Costume: “Pierre the French Pig” by the Heart Center Observation Area

Thank You!Thanks to all the members of the WakeMed family who contributed their precious time, talents and dollars to the 2010 WakeMed Gives Employee Campaign. During tough times, those less fortunate need you even more, and you certainly showed your willingness to go the Distance for them! Thank you.

Star Athletes Visit the KidsSeveral professional athletes visited pediatric patients in the WakeMed Children’s Hospital this past December to lift spirits and spread a little holiday cheer. The top photo shows Carolina Hurricanes players Jussi Jokinen, Tuomo Ruutu and Joni Pitkanen. In the photo on the right is Tobin Heath, member of the United States Women’s National Soccer Team and former player for UNC-Chapel Hill’s women’s soccer team.

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G I V E S

convinced it was their manufacturing error. Around the same time, Maggie Driscoll, RN, manager, (Patient Safety/Risk Management) introduced a represen-tative from the Medical Product Safety Network (MedSun) of the U.S. Food and Drug Administration to the Clinical Engineering team. MedSun improves the FDA’s under-standing of problems with the use of medical devices so that the FDA, health care facilities, clinicians and manufacturers can better address safety concerns. WakeMed is one of only a few hospitals in the country to be involved with the MedSun program.

“We told MedSun about our issue and gave MEDRAD a deadline to help us reach a resolution,” said Comas. “The deadline passed with no action, so we worked with Maggie to file a report with the FDA.”

Soon after, MEDRAD retrieved both of WakeMed’s Veris monitors – worth approximately $25,000 each – and sent

We Beat Our Goal !

To find what was causing this artifact, Comas and his team started troubleshoot-ing, which led them to determine that the artifact was only happening when the MRI machine was used in conjunction with a MEDRAD® Veris® vital signs monitor. Additionally, the artifact was mostly only detected when MRIs were taken on a patient’s head and on pediatric patients.

Eventually, Comas and team convinced the MRI manufacturer, Siemens, and MEDRAD to visit the Raleigh Campus to test the machines. After this visit, they were unable to reach a resolution, but Comas persisted. More internal tests con-firmed that the cause of the artifact was the proximity of the MEDRAD monitor to the MRI machine. However, MEDRAD was not

Santa stopped by the Children’s ED on Christmas Eve to help deliver gifts donated to WakeMed through the annual Memories for Marcus Toy Drive. See inside for more photos and details of the season’s events and celebrations.

news for employees and friends of wakemed

The Holidays at WakeMed

Maggie Driscoll, RN, (Patient Safety Services) and Steve comas (clinical Engineering) with the FDa certificate.

WakeMed Receives BCBSA Distinctions for Spine Surgery

Raleigh Campus and Cary Hospital were each named a Blue Distinction Center® for Spine Surgery by the BlueCross BlueShield Associa-tion (BCBSA). This distinction is given to medi-cal facilities that have demonstrated expertise in delivering quality health care. According to the BCBSA website, the designation is based on rigorous, evidence-based, objective selection criteria established in collaboration with the recommendations of expert physicians and

medical organizations. The program aims to help consumers find quality specialty care on a consistent basis, while enabling and encouraging health care professionals to improve the overall quality and delivery of care nationwide.

Raleigh Campus and Cary Hospital are both listed on the BCBSA website’s Blue Distinction Center Finder page. Any person who goes to the site looking for a Spine Surgery center in North Caro-lina with the Blue Distinction designation

will find Raleigh Campus and Cary Hospital on this list.

“On the Raleigh Campus, we are very pleased to have achieved this well-deserved designation

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Fun on the FloorThanks to a generous grant from the Caro-lina Hurricanes Kids ’N Community Foundation, the Children’s Emergency Department (CED) has a new attraction in its lobby – an EyeClick interactive floor. The floor is 8 feet by 10 feet and is oper-ated by a computer that hangs above it, projecting images onto the ground. Chil-dren in the lobby can play different games and activities just by standing on the floor. The computer detects motion, allowing children to interact with various moving images. Games and activities change every two minutes and include balloon popping, germ smashing, soccer, hockey, fireworks, a xylophone and more. “The floor helps reduce the fear of being in an ED,” said Laurie Cook, RN, manager, (CED). “Even adults are having a ball with it!”

CED staff can choose the games and activ-ities. For example, for a calmer environ-ment, they can select snowflakes or interactive puppy dogs. The floor is opera-tional during most hours of the day and night but is turned off from 3 to 7 am.

them to their manufacturing facility for more testing and analysis. MEDRAD then submitted a report to Comas out-lining a long list of manufacturer errors with the monitors. The monitors were eventually repaired and sent back to the Raleigh Campus. Now, Sumner and her team experience no problems when using the Veris monitors during an MRI. As a result of this effort spearheaded by Comas, MEDRAD took action to improve the safety of their moni- toring system. The FDA therefore issued the Raleigh Campus a certificate of recognition for an Outstanding Contribution in Promoting Patient Safety with Medical Devices.

“Steve’s persistence not only helped enhance patient safety at WakeMed, but his actions will also have an impact on hospitals across the country that use the MEDRAD Veris monitor,” said Driscoll. “Other staff should follow Steve’s example. If anyone detects a potential problem with a medical device, from a tongue depressor to a CT scan, please report it. Promptly reporting such issues is essential to preserving patient safety across our organization and beyond.”

To report a medical device issue, please contact Driscoll at ext. 01112 or mdriscoll@wakemed.org.

FDA Recognition(continued from page 1)

BCBSA Recognition(continued from page 1)

from Blue Cross Blue Shield,” said Tom Gettinger, executive vice president and chief operating officer. “It is a great testament to the treatment and programs we offer to our spinal surgery patients – all based on cutting-edge technology and the most advanced techniques – as well as our talented team of surgeons.”

David Coulter, senior vice president and administrator of Cary Hospital, also expressed pleasure over the designation. “The spine surgery team at Cary Hospital is comprised of a group of health care professionals who devote themselves each and every day to delivering the highest quality of care to our spine surgery patients,” he said. “It is their hard work and dedication that has permitted Cary Hospital to be honored by this designation.”

To learn more, visit www.bcbs.com/innovations/bluedistinction.

Resolve To Be Ready in 2011Most of us know the importance of preparing for an emergency event, yet how many of us are really prepared? It is important to have an emergency plan for your home and a plan should you experience an emergency while at work, during your commute or while in a public place. This year, the Federal Emergency Management Agency’s (FEMA’s) Ready Campaign encourages all Americans to prepare for disasters by making a New Year’s resolution to “Resolve to be Ready” in 2011.

Preparedness plans can cost some money, as you will likely need to purchase items. Therefore, set a goal to accomplish one or two preparedness activities each month so they will not seem overwhelming. Also, adopt the attitude that you can take care of yourself and your family. It is empower-ing to know that you have a plan. Basics such as food, water and clothing will leave you with more control, while first responders and volunteers focus on people who need more assistance. For helpful Internet resources and preparedness checklists, go to the WakeMed Environment of Care page on Share Point.

I leave you with this thought: Get Information about what you need to do to prepare. Take Time and Take a Step to Make a Plan with your family. Build a Kit of supplies for sudden evacuation from your home. Take Training, such as CPR. Get Involved with your family and neighbors to prepare them as well. To learn more, visit www.Ready.gov.

safety firstSafetyfIRSt

Barb Bisset, RN, PhDExecutive Director & Safety Officer, WakeMed Emergency Services Institute

HOW PREPARED ARE YOU?Questionnaire

Answer the questions below. Score 10 points for each question to which you answer yes. If you score above 80 points, congratulations on having taken many steps to prepare yourself and your family for an emergency. For 60 to 80 points, you are moderately prepared but should plan to take a few more steps. For 60 points or less, please take time to create preparedness plans for yourself and your family.

1. My family has a fire escape plan.

2. My family has recently drilled/practiced our fire escape plan.

3. Should my home be destroyed by fire, I am aware of how much my insurance would cover.

4. Should my neighborhood lose electricity, I have a plan for heating my home.

5. Should my normal source of water be cut off at home, I have enough water stored to last for at least three days.

6. Should I need to evacuate my home in 10 minutes without knowing when I could return, I am well aware of what I would take with me.

7. Should my community lose power, and I am not able to use an ATM or credit card, I have enough cash available in my home.

8. I know where my home fire extinguisher is located.

9. On a daily basis, I know the level of fuel in my car’s fuel tank.

10. If cell phones stopped working and my family members were in different locations during an emergency, we have a plan for reuniting.

Forums2o11employee

w i t h D r . B i l l A t k i n s o n , p r e s i D e n t & C e o

Raleigh Campus

Andrews Center - Rooms 1 & 2 Thursday, January 27 7:30 am

CaRy hospital

Conference Center Tuesday, January 25 3 pm

Thursday, February 3 7:30 am

all highwoods FaCilities

Corporate CenterMultipurpose RoomSecond FloorTuesday, February 2210 am

NoRth healthplex

Third Floor Conference Room Tuesday, February 22 2:30 pm

ClaytoN mediCal paRk

Conference Room Tuesday, March 1 Noon

apex healthplex

Second Floor Conference Room Thursday, March 3 3 pm

Fuquay-VaRiNa

New Activity Room Thursday, March 17 2:30 pm

ZebuloN/weNdell

Large Activity Room East Wing Wednesday, March 30 2:30 pm

WSP Now Performing Bariatric Surgery at Cary Hospital

Wake Specialty Physicians - General Surgery has added to their services bariatric surgery with adjustable gastric banding. Brandon Roy, MD, (WSP - General Surgery) performs this surgical weight loss procedure at WakeMed Cary Hospital. Patients receive support from a team of fitness and nutrition experts.

F r e e I n f o r m a t i o n S e s s i o n sRaleigh CampusWednesday, January 26 – 6:30 to 7:30 pmWednesday, February 23 – 6:30 to 7:30 pmAndrews Center, Rooms 3 & 4

North HealthplexThursday, January 27 – 6:30 to 7:30 pmThursday, February 24 – 6:30 to 7:30 pm3rd Floor Conference Room

Pre-register at www.wakemedphysicians.com/bariatricsurgery. For more information, contact Carol Kunkel at ext. 01604.

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Join our president and CEO as he speaks infor-mally about all that’s happening at WakeMed and his vision for the future. Forums will be held at all WakeMed facilities through March, and employees may attend any session, regardless of where they work. See the full schedule below.

New Additions and Attachments

Welcome to the WakeMed family, all new brides, grooms and babies!

cate Orji, RN, (5A Medical Intermediate Care) and her husband welcomed son Kevin.

Melissa Hocutt, RN, (5A Medical Intermediate Care) and her husband celebrated the birth of son Conner.

Nichole Rozzell (Respiratory Care Services) and husband Randall welcomed twin girls Ava and Audrey on July 23.

Beth Turner, RN, (Emergency Department - North Healthplex) and her husband welcomed son Nicholas

Alexander on August 23.

Tiffany gatewood, RN, (Emergency Department - North Healthplex) welcomed daughter Mackenzie Elaine on September 6.

adraine Mullin-Dawson (Heart Center - Invasive Cardiology) welcomed son Reed Graye on September 9.

Sarah crutchfield, RN, (Emergency Department - Cary Hospital) celebrated the birth of Olivia Margaret on October 14.

abbie Williamson, PharmD, (Pharmacy) welcomed daughter Elizabeth Reid on October 18.

James J. cappola, iii, MD, (WFP - Hospitalists - Cary Hospital) and wife Linda welcomed Ella Grace on October 27.

laura Byrd (Human Resources - Operations) and husband Greg welcomed Evelyn Taylor on October 28.

Beth Brown, RN, (2 East Medicine - Cary Hospital) and husband Greg celebrated the birth of daughter Julianna Helene on November 2.

lisa Quinn (Heart Center - Invasive Cardiology) celebrated the birth of daughter Brynna Reece on November 5.

Toni Burno, RN, (2 East Medicine - Cary Hospital) welcomed daughter Brooklyn Renee on November 11.

Nahkia Echols, RN, (6A CVIC) and husband Andre welcomed baby Kayla Joi on November 21.

Elaine Dupree (Patient Access/Emergency Department Registration) was married to E. Ray Retterath on November 24.

Erin Doherty (6C Surgery & Trauma) was married to Bobby Grimard on November 28.

ahmed lejrhoul (Environmental Services - Cary Hospital) married Malicka on November 30.

Vanessa gerber, RN, (5B Neuro Intermediate Care) and husband Max celebrated the birth of son Collin Andrew on December 5.

katrina Holden, RN, (Neuro ICU) and husband Kareem welcomed daughter Karyanna Marie on December 10.

katrina canipe, RN, (5B Neuro Intermediate Care) and husband Todd welcomed daughter Hayden Olivia on December 16.

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Mark Wood, MD, was named the director of Wake Orthopaedics.

Jonathan chappell, MD, (Wake Orthopaedics) was inducted as a fellow of the American Academy of Orthopaedic Surgeons, the largest medical association for musculo-skeletal specialists with 35,664 members worldwide.

curtis Hanson, MD, (Wake Orthopaedics) joined the Arthritis Foundation as the Raleigh Medical Chair for the 2011 Triangle Arthritis Walk.

The Eastern North Carolina Chapter of the National MS Society presented Jeanne Dibbert (Rehab Case Manage-ment) with the MOVE (Medals of Valor in Excellence for Leadership) award.

Pam cayton, RN, and Sarah caviness, RN (both of Staffing Resources) each obtained the Nurse Executive Board Certification.

Robert Timberlake and Heather kollist (both of Imaging Services - Angiography) each passed their Vascular Interventional Registry.

Mary Richardson (Human Resources - Compensation) graduated from Keller Graduate School of Management with a master’s degree in Human Resource Management.

Parrish Mills, RN, was named manager of Surgical Services - Operating Room on the Raleigh Campus.

corinna Simms, RN, (Surgical Services - Inpatient PACU) completed the Certified Perianesthesia Nurse certification.

Jennifer Fraccaroli, RN; Ryan Vick, RN; and ann Philips, RN, (all of Surgical Services - Inpatient PACU) coordinated a project for their department’s work-life committee, along with other staff, to collect clothing, food, school supplies and toys for families in need over the holidays.

Becki conner-kuik, RN, and yvette Turner, RN, (both of Staffing Resources) each obtained their Progressive Care Certified Nurse certification.

Jill Powers, RN, (Staffing Resources) obtained her CCRN certification.

laurie king (Outpatient Rehab) received the Darlene Sekerak Legislative Award from the N.C. Physical Therapy Association for her volunteer work as the state’s federal affairs liaison and other advocacy efforts.

kristin Peptis (Heart Center - Invasive Cardiol-ogy) received her Vascular Interventional Radiol-ogy Certification from The American Registry of Radiologic Technologists.

amanda capps (Imaging Services - Clayton Medical Park) received her board certification in mammography from The American Registry of Radio-logic Technologists.

Jennifer Elliott, RN, (6A Cardiovascular Inter-mediate Care) earned her master’s degree in nursing to become a clinical nurse specialist in cardiology.

Elizabeth Penny (Rehab - Recreational Therapy) received her certification in HeartMath for Biofeed-back.

Rhonda Vincent, RN, (Clinical Nursing Resource Services) earned her master’s degree in nursing to become a clinical nurse specialist in pulmonary and trauma critical care.

Several Pharmacy team members presented posters at the American Society of Health Sys-tem Pharmacists Midyear Clinical Meeting: yunji kim, PharmD candidate, and angela Smith, PharmD, presented Trends associated with naloxone use in the inpatient setting and potential changes in the ordering or administra-tion of opioids to prevent opioid-induced adverse events ; Elizabeth Neuffer, PharmD candidate, and Smith presented Evaluating the effectiveness of a phar-macokinetic monitoring program for vancomycin and aminoglycosides at a 156-bed community hospital ; and lynn Eschenbacher, PharmD, presented In With the New and Out With the Old: Heparin That Is. Eschen-bacher was also elected to the American Society of Health-System Pharmacists House of Delegates. She will be representing the N.C. Association of Pharmacists Acute Care Forum.

Jenna Huggins, PharmD, (Pharmacy) was elected to the N.C. Association of Pharmacists (NCAP) Acute Care Forum Executive Committee.

Oxana kamneva, PharmD, and amanda Burgin, PharmD, (both of Pharmacy) became board-certified pharmacotherapy specialists.

First Sergeant Eric Weaver (Campus Police & Public Safety) earned his master’s degree in public administration from N.C. Central University.

luisa VanRoekel (Supply Chain) earned her certification in Healthcare Construction from the American Hospital Asso-ciation Certification Center in conjunction with the American Society of Hospital Engineers.

The Pathology Laboratory Ambassadors Program on the Raleigh Campus puts technologists

in direct, regular communication with nursing staff. By providing nursing units

with a Pathology “go-to” person, the program allows for proactive commu-nication, collaboration and profes-sional relationships among nurses and Pathology Lab staff.

Established in February 2010 by Cheshire Cole, manager, (Pathology

Labs - Core Lab), Lindsay Martin, medical technologist, (Pathology Labs - Microbiology)

and Terri Menzel, supervisor, (Pathology Labs - Phlebotomy), the program is made up of an interdis-ciplinary team of staff from Transfusion Services, the Core Lab, Microbiology, Phlebotomy and Specimen Processing. They work with nursing staff to determine if enhancements can be made to Pathology-related processes. They also train Pathology staff on the best methods for providing friendly customer service.

“Our goal is to provide quality lab results in a timely manner,” said Cole. “By working with nurses up front, we can better meet this goal and better

serve our patients.”

Pathology Lab ambassadors help educate nursing staff on many different areas of Pathology such as drawing blood, hemolysis, blood clot prevention and working with the lab to get results in a timely manner. Nurses can also give ambas-

sadors feedback on how Pathology can enhance processes. Additionally, ambassadors can answer questions the nurses may have, which helps prevent rework. When procedures are performed correctly the first time, time and resources are saved, and nurses can obtain faster results. This also has a posi-tive effect on patient safety and patient satisfaction.

“Our lab ambassador, Lindsay Martin, has been invalu-able. She meets with us weekly to see if we have any issues,” said Susan Gutierrez, RN, manager, (NICU).

“We appreciate having a single contact person, and Lindsay gives us a better understanding of how lab processes work.”

Other units have benefitted from the work of the ambassadors as well. NICU nurses were under the impression that samples clotted if they were not rushed to the lab. They would there-fore collect samples quickly and walk them down to the lab, when they could be spending that time doing other things. Through the ambassadors program, Pathology realized this disconnect and taught the nurses that the key factor is using the proper collection technique, not time to the lab. Similarly, nurses at the Fuquay-Varina Outpatient & Skilled Nursing Facility were having trouble obtaining adequate samples for coagulation testing. When their ambassador realized this, Pathology found them a tube that required a smaller blood sample, making the process easier. Finally, the Laboratory has been working with 3A CVIC to improve early morning blood collection. The lab ambassador, night shift nursing staff and night shift Phlebotomy staff formed a task force to learn the best way to communicate directly with nursing about scheduled blood draws and when it would be acceptable to “batch” collections. Their work has led to an improve- ment in patient satisfaction scores on 3A CVIC.

The Children’s Emergency Department (CED), Adult ED and North Healthplex ED also work with a Pathology Lab ambassador. If you are interested in working with an ambassador in your department, please contact Cole at ext. 07181 or ccole@wakemed.org.

What an Employee !

Raleigh Campus Holiday Social

1 The WakeMed chorus sings holiday carols in Café 3000.

2 Desiree Hunter, RN, (5B Neurosciences) shares a laugh with andy Edwards, RN, (Case

Management).

3 georgia Sumiel (Administra-tion) and Dr. Bill atkinson, president & CEO, enjoy the

festive spirit.

4 Beverly Holloman, karen Maye and cindy Wilkins (all of Imaging Services) in cheerful holiday scrubs.

5 Barbara White (Medical Records) snags a cookie from a tray held by akram Eskandr (Food & Nutrition Services).

Cary Hospital Holiday Social

6 Cary Hospital employees Mary lou Faucette (Case Management) and Don cotten (Environmental Services) show their smiles.

7 Paul Ryan, RN, and Michael chambliss (both of Operative Services

- OR - Cary Hospital) and Denise Succetti, RN, (Emergency Department - Cary Hospital) get ready to enjoy the holiday treats.

North Healthplex Holiday Social

8 yolanda Brown and iris Jackson (both of Surgical Services - Day Surgery) toast the season.

9 Bill Oakley, RPh, (Pharmacy) gets a treat from Melodie goswick, RN, (Emergency Department).

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seasonal highlightsWakeMed’s Annual Love Light CeremonyA new Love Light Tree was dedicated in the Raleigh Campus Courtyard and was lit by the Huebner family (shown above), in memory of Chyler Nicole Huebner. This year’s ceremony also included the dedication of the new Ronald McDonald Family Room that opened in the WakeMed Children’s Hospital for families of our pediatric and NICU patients.

Trim the Tree with Twinkle Kids sat on Santa’s lap and made ornaments and crafts (right) at this WakeMed community event on the Raleigh Campus. There was live music by the Triangle youth Philharmonic (left) and the Triangle youth Jazz Ensemble. Twinkle, the WakeMed Children’s mascot, also made an appearance that night!

Dessert & Punch Socials Human Resources hosted dessert and punch socials for staff at all WakeMed facilities in December where employees could also make donations to the Inter-Faith Food Shuttle’s BackPack Buddies Food Drive.

Thanks to all who made these holiday celebrations possible, and best wishes for a happy and healthy 2011.

The Holidays at WakeMed

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Improving Communication Between Techs and Nurses

(l to r): terri Menzel (Phlebotomy), lindsay Martin (Microbiol-ogy), Cathy taber (Core Lab), Cheshire Cole (Core Lab), nicole halsey (Core Lab), laurieann Mileski (Transfusion Services), Delayne Baird (Out-of-Lab Testing - North Healthplex), Jerry

Docking (Phlebotomy) and Matt phillips (Phlebotomy).

Pathology Laboratory Ambassadors

(continued on page 4)

ADDRESS SERVICE REQUESTED

WakeMed Health & Hospitals

3000 New Bern AvenueRaleigh, North Carolina 27610

Microscope is a monthly newsletter written by and

for the employees of WakeMed. Our goal is to provide

employees and friends of WakeMed with the most

up-to-date news on all of the hospital system’s activi-

ties. The Public Relations department thanks all of the

employees who contributed to this publication.

We welcome comments and suggestions on this

publication and its content. Call (919) 350-8120, e-mail

microscope@wakemed.org, or write Microscope,

Wake Med Public Relations Department, 3000 New

Bern Avenue, Raleigh, NC 27610.

Coleen Smith, Moira Dutton, Editors

Leslie Keefe, Design

WakeMed Employees, Photos

©WakeMed Public Relations, January 2011

CALENDARTo help you plan ahead, this calendar lists upcoming system-wide events, training classes and community events. For details and fee information, visit the WakeMedWeb. Send calendar submissions to Public Rela-tions or e-mail microscope@wakemed.org.

O F E V E N T S

NEW HOuRS FOR OccuPaTiONal HEalTH & SaFETyOccupational Health & Safety on the Raleigh Campus and at Cary Hospital now closes at 3 pm the second Wednesday of every month for staff meetings.

uNiFORM SalEWednesday, February 9 – 7 am to 4 pm in the Andrews Center, Rooms 1 & 2. Sponsored by The Volunteers at WakeMed Raleigh Campus.

VOluNTEER ORiENTaTiONRaleigh campus – Wednesday, January 19, from 1 to 4 pm; and Monday, February 7, from 5:30 to 8:30 pm. All sessions held in Conference Dining.

cary Hospital – Tuesday, January 18, from 8:30 am to noon; Thursday, February 3, from 5:30 to 9 pm; and Tuesday, February 15, from 8:30 am to noon. All sessions held in the Conference Center.

STaFF DEVElOPMENT & TRaiNiNgEnroll via Learning Link or ask your supervisor to e-mail SDRegistration@wakemed.org with your name and employee number, and course name, date(s) and time(s). For information, visit the WakeMedWeb or call ext. 08306. Preliminary requirements apply for some classes.

computer TrainingPowerPoint 2007 Fundamentals (code=cTPPF) – Wednesday, February 23 & Thursday, February 24, 8:30 am to 12:30 pm, Raleigh Campus, MOB, SD&T Ground Floor Classroom #4

Management DevelopmentFacilitating the Development of Others (code=MDFDO) – Wednesday, January 26, 8:30 to 10:30 am, Raleigh Campus, MOB, SD&T Classroom #3

Employee Selection and Orientation (code=MDSi) – Wednesday, February 2 & 9, 8:30 am to 3:30 pm, Raleigh Campus, MOB, SD&T Classroom #3

HEalTHWORkSSpecial January Offer – Throughout the month of January, WakeMed employees can purchase a three-month membership to Healthworks for only $75. Located in the Raleigh Campus Health Park, Healthworks is a medically-based fitness center. Call ext. 08602 to learn more.

New Step class for Healthworks Members – Every Monday night starting at 5:10 pm.

WakE aHEc Educational credit available for all programs. For details /fees call ext. 08547 or visit www.wakeahec.org and click Program Listings.

legally implementing End-of-life Health care Decisions – Thursday, January 20, 10 am, at The Cypress Club, Raleigh

advances in Orthopaedics: an update for the Primary care Provider – Saturday, January 22, 9:30 am, in the Andrews Center

Non profit OrganizationU.S. Postage

PAIDRaleigh, NC

Permit NO. 1307

WakeMed Foundation Scholarships & GrantsIn 2010, the WakeMed Foundation awarded grants, skills scholarships and fund disbursements to many employees for various programs, equipment and materials, or to fund their participation in various educational activities. The Foundation is now accepting applications for their 2011 Grant and Skills Scholarship Programs. The 2011 deadlines are February 1, May 1 and September 1. For more information and application forms, visit the WakeMedWeb and click Departments, then WakeMed Foundation.

Skills Scholarships - September 1, 2010 Total amount awarded: $15,668

Michelle Clements, RN, (Neonatal Intensive Care Unit) Scholarship to attend Hospitals and Communities Moving Forward with Patient- and Family-Centered Care training seminar

Monica De Rui, RN, (Emergency Department - North Healthplex) Scholarship to attend 2010 ENA Scientific Conference

Susan Evans, RN, (Milk Bank) Scholarship to attend Board of Directors Annual Planning Meeting

Sean Gibson (Mobile Critical Care Services) Scholarship to attend 2010 Air Medical Transport Conference

Janine Jones, RN, (Quality & Patient Safety) Scholarship to attend Patient Safety Practitioner Certificate Program

Cristina Krasny (Interpretation & Translation Services) Scholarship to attend Six Sigma Online Training - Black Belt

Kimberly Miller (Mobile Critical Care Services) Scholarship to attend 2010 Air Medical Transport Conference

Sylvia Scholl, RN, (Trauma Services)Scholarship to provide Trauma Nurses Core Course for intensive care nurses

Elizabeth Tollens, RN, (Women’s Services) Scholarship to attend Applied Teaching Methods in Lactation Education for Health Professionals, Educators and Staff

Julie VanVeldhuizen (Child Life Specialists) Scholarship to attend Child Life Council 29th Annual Conference on Professional Issues

Jill Whade, RN, (Nursing Administration) Scholarship to attend National Magnet Conference of the American Nurses Credentialing Center

Skills Scholarships - May 1, 2010Total amount awarded: $19,248

Kelly Akers Johnson, RN, (Information Services) Scholarship to attend Siemens Innovations 2010

Patricia Curtin, RN, (Children’s Emergency Department) Scholarship to attend 2010 Emergency Nurses Association Annual Conference

Deborah Eggleston, RN, (CICU)Scholarship to attend National Teaching Institute & Critical Care Exposition

Elizabeth Fowle, RN, (Adult Emergency Department) Scholarship to attend 2010 Emergency Nurses Association Annual Conference

Tammy Hamrick, RN, (Information Services) Scholarship to attend Siemens Innovations 2010

Debbi Hillman (Wake AHEC Administration) Scholarship to attend CME: The Basics Institute

Dinetta Richardson (Staff Development & Training) Scholarship to attend MBTI Certification Program

Comings & Goings

COMINGS GOINGSCOMINGS GOINGS

Surgical Services - Inpatient PACU extends to manager Nancy kraus, RN, a fond farewell and best wishes as she retires from WakeMed after 31 years of service.

Emergency Department - North Healthplex welcomes Rebecca Moore, nurse tech; lisa Blue, RN; Diane Nichols, RN; MonToya Regan, RT; and Natasha Powell, patient account representative. The department also welcomes Marlene Bissett, RN, and Diane Sparano, nurse tech, back to the team.

Observation Unit 1 welcomes kristine Bettilyon, RN; Jennifer cawley, RN; and Vijaya Nair, RN.

Patient Safety/Risk Management welcomes Rhonda Nelson, RN, as a risk analyst. Nelson transitions from North Healthplex.

Wake Specialty Physicians - Urology welcomes Sonya gardner as a patient account representative.

Occupational Health welcomes Debby Rogers, LPN, responsible for respiratory fit testing for Raleigh Campus and North Healthplex.

Observation Unit 1 welcomes kristine Bettilyon, RN; Manuel James, RN, and Vijaya Nair, RN.

Respiratory Care Services welcomes Terry Stubbs, Debra kleid, angel Wagler and aladdin Shah.

The Pharmacy welcomes two clinical staff pharmacists, Sally Nakhla, PharmD, and Jean Freudenthal, PharmD.

Food & Nutrition Services welcomes Tesfay Tesfamhret.

4E Pediatrics welcomes ashley Popke, RN; katya yakvleva, RN; Mari Jones, RN; amanda armstrong, RN; Monica Torres, RN; gretchen Edge, RN; and Holly Dunn, nurse tech.

5B Neuro Intermediate Care wishes a fond farewell to amanda Duncan, RN, as she trans-fers to 3 West Medical /Surgical - Cary Hospital.

Rehab at the Zebulon/Wendell Outpatient & Skilled Nursing Facility welcomes physical therapist kimberly Franklin and clinical aide Jennetta Hill. They also wish Elizabeth Omar, PTA, a fond farewell upon her relocation.

Melanie Ridenhour (Imaging Services - Angiography) Scholarship to attend Society of Interventional Radiology

Pamela Rock (Information Services) Scholarship to attend Computerized Provider/Physician Order Entry (CPOE) Symposium

Gloria Tabron, RN, (Clinical Nursing Resource Services) Scholarship to attend Emory University Ostomy Module

Grants Program - September 1, 2010Total amount awarded: $3,848

Robin Carver, RN, (Infection Prevention) Grant to fund Mobile Handy Hygiene Demo Program

Harriet Stephenson, RN, (Nursing Education) Grant to help fund SHINE conference

4

What an Employee! (continued from page 3)

Eis Tamakloe, RN, (Staffing Resources) earned her bachelor’s degree in nursing from Winston-Salem State University.

Paulita Marsh, RN, (Chest Pain Unit) earned her certification in Nursing Professional Development.

kimberly Earp, RN, (3B CVSIC) earned her PCCN certification.

lauren Musolf (Children’s Diabetes & Endocrinol-ogy) earned her Clinical Exercise Specialist certification from the American College of Sports Medicine.

christen Jardine (Staffing Resources) achieved her Certified Child Life Specialist (CCLS) certification.

Monica De’Rui, RN, and Melodie goswick, RN, (both of the Emergency Department - North Health-plex) were members of the North Carolina Delega-tion at the Emergency Nurses Association General Assembly held in San Antonio in 2010.

Danielle cooke (Birth & Parent Education) passed her Lamaze International Certification Exam.

Benefiting WakeMed Children’s Hospital

January 29, 2011( S n o w D at e F e b . 5 )

4 – 9 pmRaleigh Racquet Club

I n d o o R T e n n I s F a C I l I T y5516 Falls of neuse Road, Raleigh

Enjoy Round Robin doubles, USTA Quick Start Tennis (mini tennis) and entertainment. Kids ages 5 and up are invited to join Twinkle, the WakeMed Children’s mascot, for their own session of mini tennis. Plus, enjoy dinner, raffle prizes and a special exhibition match.

$75 per couple $40 per player age 15 and up

$10 per child age 5 to 14 for mini tennis

Register by January 18 to www.childrencantwait.org

or call 919-350-4596 for more information.