GIS and the USA’s Migration to Next Generation 9-1-1 Dr. Brian Fontes, CEO—National Emergency Number Association Trey Forgety, Director of Government Affairs—National Emergency Number Association Mike King, Esri

Plenary Presentation

About NENA: The 9-1-1 Association

•NENA: The 9-1-1 Association improves 9-1-1 through research, standards development, training, education, outreach, and advocacy. •Nearly 11,000 members •International Affiliates & partners

9-1-1 in America: System Overview

•9-1-1 is the universal three-digit emergency response number for police, fire, and emergency medial service in the United States (& Canada).

•There are ~6,000 9-1-1 centers that serve a population of ~318 million. ◦ Also known as public safety

answering points (PSAPs)

•These centers can be independent agencies or fall under the jurisdiction of larger law enforcement or fire agencies.

On the Horizon: Next Generation 9-1-1

•Today’s 9-1-1 system is tethered to 20th century landline-based, voice-centric technology.

•Next Generation 9-1-1 (NG9-1-1) supports voice, video, and data communications between the public and 9-1-1, and 9-1-1 and field responders. NG9-1-1 also enables improved location-based routing of 9-1-1 “calls” (could be text, video, etc.)

•National public safety leaders and industry recently joined together to create the NG911 NOW Coalition, which is focused on addressing the roadblocks to NG9-1-1 implementation with a goal of nationwide deployment by 2020.

GIS IMPROVES PROBLEM SOLVING

December 2014 Shanell Anderson Georgia December 2015 Kevin Vroom North Carolina Help PSAP’s with Easy to Use Tools and Templates Work with Partners to further integrate technology

Example #1: (Borderless Boundary)

December 2014 Shanell Anderson Georgia December 2015 Kevin Vroom North Carolina Help PSAP’s with Easy to Use Tools and Templates Work with Partners to further integrate technology

Example #1: (Borderless Boundary)

December 2014 Shanell Anderson Georgia December 2015 Kevin Vroom North Carolina Help PSAP’s with Easy to Use Tools and Templates Work with Partners to further integrate technology

Example #1: (Borderless Boundary)

December 2014 Shanell Anderson Georgia December 2015 Kevin Vroom North Carolina Help PSAP’s with Easy to Use Tools and Templates Work with Partners to further integrate technology

Example #1: (Borderless Boundary)

December 2014 Shanell Anderson Georgia December 2015 Kevin Vroom North Carolina Help PSAP’s with Easy to Use Tools and Templates Work with Partners to further integrate technology

Example #1: (Borderless Boundary)

December 2014 Shanell Anderson Georgia December 2015 Kevin Vroom North Carolina Help PSAP’s with Easy to Use Tools and Templates Work with Partners to further integrate technology

Example #1: (Borderless Boundary)

Long Lat -111.976346 41.187905

4016 Yale Dr., Ogden, Utah

Example #1: (Borderless Boundary)

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Example #2: (Regional Event)

Derailment and HAZMAT Situation Two States Multiple PSAP’s Environmental Impact

Locating the Right PSAP

Son: Columbus, OH Mother: San Diego Mother threatens suicide Son calls 9-1-1 Columbus PD PSAP Re-routing Procedures and Challenges Nationwide PSAP Boundary Map

PSAP Locator

NG9-1-1 Functionality

•Replicates E9-1-1 capabilities •Adds new capabilities •Wide ranging additional data options •GIS-based instead of tabular data for location validation and routing control

•Text/IM to 9-1-1 •Files to 9-1-1, such as photos or video clips •Streaming video •Telematics and sensor data •Nomadic and/or mobile call taker workstations

NG9-1-1 PSAP Benefits

Originating Networks

LIS

VoIP

Cellular

PSTN

Enterprise

BCF

ECRF

BCF

ESRP

ESInet

i3 PSAP

E9-1-1 Gateway

Legacy Selective Router

Legacy PSAP

Gateway

Legacy PSAPs Legacy E9-1-1

Networks

SR Gateway

GIS LVF

GIS

GIS

GIS

GIS Data Management SIF

PRR

Understanding NG9-1-1

Contact Info

Brian Fontes, Ph.D. CEO, NENA: The 9-1-1 Association

bfontes@nena.org |+1 202-466-4911

nena.org facebook.com/911nena911

twitter.com/911nena911

Questions?