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14

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racle

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ese

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d.

Th

e fo

llow

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is in

ten

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ctio

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ten

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for

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to a

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n in

ma

kin

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ion

s. T

he

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ve

lop

me

nt, r

ele

ase

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escrib

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2C

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20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

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ese

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d.

Oracle Process Accelerators

Overview

11

.1.1

.7.1

Re

lea

se

3C

op

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20

14

, O

racle

an

d/o

r its a

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s. A

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d.

11

.1.1

.7.1

Re

lea

se

Out

Out--of

of--the

the--Box

Box

Oracle Process Accelerators (PAs)

Oracle’s investm

ent in pre-built BPM process solutions

Pre

Pre--built

built (BPM) Solutions to Key Processes

(BPM) Solutions to Key Processes

Product Grade

Product Grade

Extensible, Pre

Extensible, Pre--Integrated

Integrated

Dashboard

Dashboard--driven

driven

Employee Onboarding

Employee Onboarding

(Horizontal )

(Horizontal )

Loan

Loan

Origination

Origination

(Financial

(Financial

Services)

Services)

Incident

Incident

Reporting

Reporting

(Public

(Public

Sector)

Sector)

Financial Reports

Financial Reports

Approval (FS)

Approval (FS)

Many others,

Many others,

every 4 months

every 4 months

Web

Form

sADF M

obile

Oracle BPM Suite

Oracle BPM Suite

Social

Netw

ork

Process

Composer

Co

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20

14

, O

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an

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r its a

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s. A

ll ri

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d.

4

Designed with Customers

Designed with Customers

Embody Best Practices

Embody Best Practices

Business

Processes

Workflow

Business Rules

OEP

Imaging /

Capture

Content

Management

Case M

gt

Application

Integration

BAM

Why Process Accelerators?

•D

em

on

str

ate

th

e v

alu

e o

f B

PM

to

Bu

sin

ess

Enable a Business-centric BPM Solution M

odel

Pre

-bu

ilt

Be

st P

ract

ice

Pro

cess

es

Ora

cle

Pro

cess

A

cce

lera

tors

•D

em

on

str

ate

th

e v

alu

e o

f B

PM

to

Bu

sin

ess

•D

eliv

er

qu

alit

y s

olu

tio

ns to

co

re In

du

str

y a

nd

ho

rizo

nta

l p

roce

sse

s

•A

cce

lera

te B

PM

va

lue

de

live

ry b

y th

e B

usin

ess

•D

eliv

er

ind

ustr

y-s

pe

cific

so

lutio

ns to

co

ve

r “w

hite

sp

ace

” a

mo

ng

Pa

cka

ge

d A

pp

lica

tio

ns

5C

op

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20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

sp

ace

” a

mo

ng

Pa

cka

ge

d A

pp

lica

tio

ns

•D

eliv

er

be

st p

ractice

s to

em

po

we

r IT

an

d B

usin

ess

Oracle Process Accelerators

Driven by Customer / Market Demand

Public

Public

Sector

Sector

Financial

Financial

Services

Services

Horizontal

Horizontal

Telecom

Telecom

Travel Request

Management

Document Routing

and Approval

Internal Service

Request

Employee

Onboarding

(Personal) Loan

Origination

Financial Reports

Approval

Incident

Reporting

eForm

sManagement

Business Account

Opening

Mobile Data

Offloading

Correspondence

Management

Contract

Management

Customer

Onboarding

Unified Loan

Origination

Licensing and

Perm

its

OEP

Co

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20

14

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racle

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d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

6

Insurance

Claim

s Management

Insurance

Policy Underw

riting

Application Extensions: Siebel,

PeopleSoft, EBS, RightNow, Fusion

Availa

ble

Now

Next

Rele

ase

Complaints

Management

Process Accelerators: Inside the Box

All Product Quality Components for a Complete OOB Solution

Apps Integration

Business Rules

KPI-driven

Analytics

User Interface

Co

pyri

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t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

7

UI-driven Extensibility

Analytics

Dashboards

Mobile

Interaction

Business

Objects

Process/Case M

odels

Process/Case M

odels

The Best of Both W

orlds

Applying a Application M

odel to BPM Solutions

Apps Model Advantage:


Ab

ility

to

se

e

Ab

ility

to

se

e s

olu

tio

n

so

lutio

n a

nd

a

nd



Ab

ility

to

se

e

Ab

ility

to

se

e s

olu

tio

n

so

lutio

n a

nd

a

nd



Ab

ility

to

se

e

Ab

ility

to

se

e s

olu

tio

n

so

lutio

n a

nd

a

nd

A

bili

ty t

o s

ee

A

bili

ty t

o s

ee

so

lutio

n

so

lutio

n a

nd

a

nd

un

de

rsta

nd

ho

w t

o

un

de

rsta

nd

ho

w t

o

co

nfig

ure

to

be

tte

r fit

ne

ed

sco

nfig

ure

to

be

tte

r fit

ne

ed

s

Ab

ility

to

se

e

Ab

ility

to

se

e s

olu

tio

n

so

lutio

n a

nd

a

nd

un

de

rsta

nd

ho

w t

o

un

de

rsta

nd

ho

w t

o

co

nfig

ure

to

be

tte

r fit

ne

ed

sco

nfig

ure

to

be

tte

r fit

ne

ed

s

Ab

ility

to

se

e

Ab

ility

to

se

e s

olu

tio

n

so

lutio

n a

nd

a

nd

un

de

rsta

nd

ho

w t

o

un

de

rsta

nd

ho

w t

o

co

nfig

ure

to

be

tte

r fit

ne

ed

sco

nfig

ure

to

be

tte

r fit

ne

ed

s

BPM Model Advantage

BPM Model Advantage

: : BPM Model Advantage

BPM Model Advantage

: : BPM Model Advantage

BPM Model Advantage

: :

Oracle Process

Oracle Process

Accelerators

Accelerators

Oracle Process

Oracle Process

Accelerators

Accelerators

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

8

BPM Model Advantage

BPM Model Advantage

: :

Bu

ild a

ny s

olu

tio

n

Bu

ild a

ny s

olu

tio

n y

ou

yo

un

ee

d

ne

ed

to s

up

po

rt y

ou

r b

usin

ess

to s

up

po

rt y

ou

r b

usin

ess

pro

ce

sse

sp

roce

sse

s

BPM Model Advantage

BPM Model Advantage

: :

Bu

ild a

ny s

olu

tio

n

Bu

ild a

ny s

olu

tio

n y

ou

yo

un

ee

d

ne

ed

to s

up

po

rt y

ou

r b

usin

ess

to s

up

po

rt y

ou

r b

usin

ess

pro

ce

sse

sp

roce

sse

s

BPM Model Advantage

BPM Model Advantage

: :

Bu

ild a

ny s

olu

tio

n

Bu

ild a

ny s

olu

tio

n y

ou

yo

un

ee

d

ne

ed

to s

up

po

rt y

ou

r b

usin

ess

to s

up

po

rt y

ou

r b

usin

ess

pro

ce

sse

sp

roce

sse

s

Want To Do More W

ith Applications?

�S

up

po

rt y

ou

r e

nd

-to

-en

d p

roce

sse

s b

y

rem

ovin

g “

wh

ite

sp

ace

” b

etw

ee

n a

pp

s

Smart Extensibility with Oracle Process Accelerators

rem

ovin

g “

wh

ite

sp

ace

” b

etw

ee

n a

pp

s

�E

limin

ate

th

e n

ee

d o

f b

ritt

le

cu

sto

miz

atio

ns

�E

nh

an

ce

en

d-t

o-e

nd

bu

sin

ess p

roce

ss

tra

ckin

g a

cro

ss a

pp

s

�E

xte

nd

ap

plic

atio

ns w

ith

so

cia

l a

nd

Co

pyri

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t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

9

�E

xte

nd

ap

plic

atio

ns w

ith

so

cia

l a

nd

m

ob

ile c

ap

ab

ilitie

s

�Im

pro

ve

use

r e

xp

eri

en

ce

Value: Deliver Better Services to your Customers

Deliver customer excellence with great end-to-end processes

�End-to-end processes t

ha

t sta

rt a

nd

en

d w

ith

th

e C

usto

me

r

�Coordination across functional silos:

alig

ne

d r

eso

urc

es, se

rvic

es

Internet

Branch

Credit

Bureau

Core

Banking

Policy

Admin

Credit


alig

ne

d r

eso

urc

es, se

rvic

es

�Built in real-time v

isib

ility

an

d ability to act

on

ta

sks

Content

Server

PA-Based

End-to-End Processes

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

10

Channels

Existing Backend Systems,

Services, and Roles

Call Center

Mobile

Admin

Credit

Card

ERP

Customer

Value: Deliver Additional Services to Citizens

Deliver service excellence with great end-to-end processes

�End-to-end processes t

ha

t sta

rt a

nd

en

d w

ith

th

e C

itiz

en


alig

ne

d r

eso

urc

es, se

rvic

es

Internet

Office

Legacy

Policy

Admin


alig

ne

d r

eso

urc

es, se

rvic

es

�Built in real-time v

isib

ility

an

d ability to act

on

ta

sks

Content

Server

PA-based

End-to-End Processes

Report

Incidents

Submit

Citizen

Services

Channel

Enablement

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

11

Channels

Existing Backend Systems,

Services, and Roles

Phone

Mobile

Admin

Payments

ERP

Citizen

Submit

eForm

s

Submit

Correspondence

Middleware

Applications

Oracle BPM

Human Interaction Tasks

/ User Interface

Human Interaction Tasks

/ User Interface

Business Rules

Business Rules

BPMN Model

BPMN Model

Real Tim

e and

Operational Dashboards

Real Tim

e and

Operational Dashboards

Incident Reporting

Citizen Services Delivery: Solution Map

•Related Incident Recognition

•Real-time Trends

•Responsibility based Task

•Standards based Data

eForm

sManagement

Correspondence M

anagement

•Related Incident Recognition

•Expertise-driven Task

Assignment

•Real-time Trends

•Response Perform

ance

•Resource W

orkload / Alerts

•Responsibility based Task

Assignment

•24/7 Task Notification

•Standards based Data

Capture

•Geospatial Analytics


Assignment

•Flexible Form

Type Routing

•Turnaround Tim

es

•Service Patterns &

Bottlenecks


Assignment

•Inquiry Pattern Analysis

•Response Perform

ance

•Inquiry-driven Review

Routings

•Inquiry Review

•Metadata review/assign

•Response development

•Electronic Routing of Form

s

& Supporting Documents

•Flexible & Accurate Form

Type Definition

•Review / Approve / M

odify

12

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Best Practices

Industry

Other Industry and Horizontal Process Accelerators

Assignment

•Metadata Assignment

•Response Perform

ance

Routings

•Response development

Middleware

Middleware

Applications

Applications

Oracle BPM

Oracle BPM

SOA / Integration

SOA / Integration

Human Interaction

Human Interaction

Business Rules

Business Rules

BPMN Model

BPMN Model

Real Tim

e and

Operational

Dashboards

Real Tim

e and

Operational

Dashboards

Loan Origination

Loan Origination

Customer Services Execution: Solution Map

•Eligibility Checks

•Dynamic App Routing

•Application Pipeline

•Product Perform

ance

•Application Capture


•KYC/AML Checks

•Multi-channel Enabled

•Credit Scores

Account Opening

Account Opening

Financial Reporting Approval

Financial Reporting Approval

Claim

s Management

Claim

s Management

•Dynamic App Routing

•Document Checklist

•Product Perform

ance

•Worker Workload


through Disbursement

•KYC/AML Checks

•Underw

riting

•CRM & Core Systems

•OFAC SDN

•Manual or Auto

Background Checks

•Mandatory Documents

•Turn Around Tim

es

•Service Patterns &

Bottlenecks

•Web Site Interface

•Core Banking

•Published Blacklists

•Blocking issues

•Role-based notification

and escalation

•Financial Reporting

process health

•Real-time issue control

•Fin. Report Definition

•Issue creation to close

•External user repository

roles integration

•Fast -rack Settlement

•Claim

Pipeline

•Claim

Verification

•Guided W

eb UI

•Web Application

Submission to Account

Funding

•Document Collection &

Verification

•Account Funding

•Fin. Report Schedule

•Issue Resolution

13

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Best Practices

Best Practices

Industry

Industry



•Fast -rack Settlement

•Adjuster Selection

•Claim

Pipeline

•Process M

onitoring

•FNOL Entry through

Settlement

•Claim

Verification

•Examination

•Appraisal

•Guided W

eb UI

•Policy Administration

A New Level of Maturity for BPM Initiatives

Pro

ce

ss E

xce

llen

ce

Co

mp

on

en

ts

Process

Excellence

Busin

ess:

Maste

r V

alu

e

Genera

tion

IT:

Maste

r B

PM

Deliv

ery

Model

Apps Inte

gra

tion:

Sm

art

Exte

nsib

ility

of

OO

B P

rocesses

14

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Process Accelerators: Fast Path to Excellence

Leading Edge Without the Bleeding Edge

Sa

nd

bo

x

Ph

ase

:D

ev

elo

pe

r p

rofi

cie

ncy

RO

I P

ha

se:

P

A p

roce

ss

Liv

eP

roce

ss

Ex

cell

en

ce

Most Valuable Processes

Metrics/Dashboards-based

Joint Biz-IT W

orking M

odel

15

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

“PO

C”

ph

ase

“Scr

atc

h

tha

t”

cycl

es

Be

st

Pra

ctic

es

Gro

wth

Process Accelerator Patterns

Value Delivery with Best Practices / Patterns

Components

Extensibility

Components

•B

usin

ess O

bje

cts

•D

ash

bo

ard

s•

Pro

ce

sse

s•

Use

r In

terf

ace

s

PA

Value

Delivery

Extensibility

•B

usin

ess R

ule

s•

To

p-D

ow

n B

PM

•C

on

fig

. Ta

ble

s•

BO

Exte

nsio

ns

Delivery

16

Co

pyri

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t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Documentation

•U

PK

s•

Gu

ide

s

Delivery

•P

A M

eth

od

•E

xte

nsib

ility

Gu

ide

•D

esig

n P

art

ne

rs

Accelerators: Oracle Industry + Apps Expertise

•R

ich

ne

ss o

f B

PM

an

d W

eb

Ce

nte

r

Su

ite

s w

ith

Ap

ps in

teg

ratio

nS

uite

s w

ith

Ap

ps in

teg

ratio

n

•O

racle

In

du

str

y p

roce

ss e

xp

ert

ise

•P

rod

uctio

n-s

tre

ngth

so

lutio

ns

•F

ram

ew

ork

with

fu

ll sp

ectr

um

of

co

mp

on

en

ts

•E

xe

cu

te q

uic

kly

ag

ain

st ve

rtic

al

17

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

•E

xe

cu

te q

uic

kly

ag

ain

st ve

rtic

al

an

d h

ori

zo

nta

l so

lutio

ns

2013 Gartner BPM Excellence Award W

inner:

San Joaquin County

•Business: C

ou

nty

Go

ve

rnm

en

t Ju

stice

De

pa

rtm

en

t

•Challenge: D

eliv

er

be

tte

r citiz

en

se

rvic

es w

ith

le

ss r

eso

urc

es

Be

st B

PM

Org

an

iza

tio

n

•Challenge: D

eliv

er

be

tte

r citiz

en

se

rvic

es w

ith

le

ss r

eso

urc

es

The BPM Program

•E

sta

blis

he

d B

PM

Co

Ew

ith

6-8

IT

an

d b

usin

ess a

na

lysts

,

exte

nd

ed

with

9 o

pe

ratio

na

l e

xp

ert

s

•G

ove

rns a

nd

ma

na

ge

s d

ay-t

o-d

ay p

roje

ct e

ffo

rts a

cro

ss b

usin

ess

bo

un

da

rie

s; d

em

on

str

ate

s, re

vie

ws a

nd

tra

ins.

•E

na

ble

s B

PM

with

ag

ile a

pp

roa

ch

Results

Wh

y P

roce

ss A

cce

lera

tors

:

“We

are

in

ve

stin

g t

ime

an

d e

ffo

rt

in P

As

to r

eu

se b

est

pra

ctic

es

an

d

imp

lem

en

t th

em

wit

hin

th

e

Co

un

ty,

the

reb

y t

ak

ing

th

e

ad

va

nta

ge

of

a s

ho

rte

r tu

rna

rou

nd

18

Co

pyri

gh

t ©

20

14

, O

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More Info?

Oracle BPM PA Homepage:

http

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ww

.ora

cle

.co

m/u

s/te

ch

no

log

ies/b

pm

/pro

ce

ss-a

ccele

rato

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Oracle Technology Netw

ork:

http

://w

ww

.ora

cle

.co

m/te

ch

ne

two

rk/m

idd

lew

are

/pro

ce

ssa

cce

lera

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559

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Twitter:

http

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itte

r.co

m/O

Pro

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YouTube:

19

Co

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20

14

, O

racle

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YouTube:

http

://w

ww

.yo

utu

be

.co

m/O

Pro

ce

ssA

cce

l

Oracle BPM blog:

http

://b

log

s.o

racle

.com

/bp

m

Current Process

Current Process

Accelerators

20

Co

pyri

gh

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20

14

, O

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r In

su

ran

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vid

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20

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su

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23

Co

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20

14

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24

Co

pyri

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20

14

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25

Co

pyri

gh

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20

14

, O

racle

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d/o

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26

Co

pyri

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20

14

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racle

an

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ts r

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27

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20

14

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Extend PeopleSoft or EBS with Employee Onboarding

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28

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plo

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29

Co

pyri

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14

, O

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eo

ma

pp

ing a

nd

ro

le

•M

atc

h w

ith

So

cia

l N

etw

ork

activity*

•E

ffic

ien

cy d

rive

n b

y R

ule

s b

ase

d p

rio

ritiza

tion

•E

ma

il &

SM

S n

otifica

tio

n fo

r 2

4x7

im

me

dia

te r

esp

on

se

•In

div

idual sta

tus r

ep

ort

s &

au

tom

ate

d w

arn

ing

s

•A

gili

ty,

vis

ibili

ty,

an

d a

ud

itin

g c

ap

ab

ilities d

rive

n b

y b

oth

an

Op

era

tio

na

l a

nd

a T

actica

l d

ash

bo

ard

.

PSIR: High Level Business Process

Ca

se W

ork

er

Mobile

access

Act

ion

Off

ice

r

Ca

se

Socia

l

activity

analy

sis

Endeca*

Report Incident

Mobile or Portal

Witness

Incident

Rule based evaluation

Serial Activity?

Case Team collaborates to resolution

Escala

tion

Ca

se

Ma

na

ge

r

Dis

patc

h

Responders

Ba

lan

ce

Pro

ce

ss,

Re

so

urc

e

& C

ost

Pe

rfo

rma

nce

30

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Close Case

Ide

ntify

ne

w

ca

se

tre

nd

s

with

RT

D*

Re

fin

e

Au

tom

atio

n

an

d A

pp

rova

ls

Re

fin

e A

lert

s

Ca

se

Ma

na

ge

rPost-Incident

Analysis &

Recommendations

NIEM

Export

* R

TD

& E

nd

eca

are

un

de

r co

nsid

era

tio

n f

or

futu

re r

ele

ase

Financial Services Loan Origination (FSLO)


Ap

pli

cati

on

C

ap

ture

Do

cum

en

t C

oll

ect

ion

Ide

nti

ty &

B

ack

gro

un

d

(KY

C)

Cre

dit

V

eri

fica

tio

nU

nd

erw

riti

ng

Pre

-D

isb

urs

em

en

t

Acc

ou

nt

Cre

ati

on

&

Dis

bu

rse

me

nt

StrategicGoals

•In

cre

ase n

ew

busin

ess

•R

educe o

pera

tional costs

Process Advantages

•S

ignific

antly c

ut dow

n loan a

ppro

val tim

e

•P

rovid

e a

gili

ty,

vis

ibili

ty a

nd a

udit c

apabili

tie

s

(KY

C)

Dis

bu

rse

me

nt

Be

st p

ractice

BP

M-d

rive

n s

olu

tio

n to

en

ab

leend-to-end a

uto

ma

tio

n o

f th

e L

oa

n O

rig

ina

tio

nP

roce

ss fo

r a

Fin

an

cia

l

Institu

tio

n (

Re

tail

Ba

nkin

g)

–fr

om

th

e c

rea

tio

n o

f th

e fin

an

cia

l a

pp

lica

tio

n to

th

e d

isb

urs

em

en

t o

f th

e lo

an

am

ou

nt.

31

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

•E

nhance c

usto

mer

satisfa

ction

•B

e m

ore

com

petitive in t

he M

ark

etp

lace

•B

uild

Multi-channel deliv

ery

capabili

ties

•C

om

ply

with K

now

Your

Custo

mer

(KY

C)

•R

educe u

se o

f paper

based d

ocum

ents

•M

anage b

usin

ess p

rocess a

s s

hare

d a

sset

acro

ss L

OB

and

channels

•P

rovid

e a

consis

tent,

pers

onaliz

ed c

usto

mer

experience

(CX

)

FSLO: High Level Business Process

Process Owner

(Mo

nito

r &

An

aly

ze

)

Ob

tain

Cre

dit R

atin

gs

Loan Officer

Cre

ate

Lo

an

Ap

plic

ation

Loan Processor

Cre

ate

Su

bm

issio

n

Pa

cka

ge

Compliance

Analyst

Ve

rify

Ap

plic

an

t

Create &

Disburse

Loan

Mobile Channel

Cre

ate

Lo

an

Ap

plic

ation

Loan Processor

Ob

tain

Co

ntr

act

Sig

na

ture

s

Loan Underw

riter

Ap

pro

ve o

r D

eclin

e

Ap

plic

ation

Au

to

Ba

ckg

rou

nd

Ch

ecks

32

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Ap

plic

ation

Pa

cka

ge

Ide

ntitie

s

Ap

pra

ise

Co

llate

ral

Web Channel

Cre

ate

Lo

an

Ap

plic

ation

Sig

na

ture

sA

pp

lication

Siebel –FS Loan Origination Integration

Front Office

Back Office

•S

iebel C

RM

for

Sale

s C

ycle

•L

oa

n A

pp

lica

tio

n C

ap

ture

•B

PM

PA

for

Fulfill

ment

FS Loan Origination “Middle Office”

Loan Origination Process Accelerator

CORE

BANKING

•B

PM

PA

for

Fulfill

ment

•L

oa

n A

pp

rova

l H

um

an

Ta

sks: ID

Ve

rifica

tio

n, U

nd

erw

ritin

g

•E

xte

rna

l S

erv

ice

s: C

red

it R

atin

g,

Ba

ckg

rou

nd C

he

cks

•S

yste

m In

teg

ratio

n: C

ore

Ba

nkin

g, C

on

tra

cts

, e

tc.

•F

eedback L

oop into

Sie

bel

33

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

•F

eedback L

oop into

Sie

bel

•F

ina

ncia

l Acco

un

t In

fo

•E

nd-t

o-e

nd P

rocess T

rackin

g

Business Account Opening (BAO)


We

bsi

te

Ap

pli

cati

on

S

ub

mis

sio

n

Do

cum

en

t C

oll

ect

ion

ID &

Ba

ckg

rou

nd

(K

YC

-B

usi

ne

ss)

ID &

B

ack

gro

un

d

(KY

C -

Ow

ne

rs)

Co

ntr

act

s &

D

iscl

osu

res

Acc

ou

nt

Cre

ati

on

Acc

ou

nt

Fu

nd

ing

&

Act

iva

tio

n

StrategicGoals

•R

ed

uce

op

era

tio

nal co

sts

•C

om

ply

with

re

gu

lation

s a

nd

re

du

ce

ris

k

Process Advantages

•R

ece

ive a

pplic

ation

s fro

m w

eb

or

oth

er

ch

an

ne

ls

•S

ign

ific

an

tly c

ut

do

wn

acco

un

t o

pe

nin

g t

ime

Su

bm

issi

on

(KY

C -

Ow

ne

rs)

Act

iva

tio

n

Be

st p

ractice

so

lutio

n th

ate

na

ble

s F

S p

rovid

ers

to

str

ea

mlin

e th

eir d

ep

osit a

cco

un

t o

pe

nin

g

pro

ce

ss fo

r b

usin

ess

cu

sto

me

rs –

fro

m a

pp

lica

tio

nsu

bm

issio

n to

acco

un

t o

pe

nin

g a

nd

fu

nd

ing

.

34

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

•C

om

ply

with

re

gu

lation

s a

nd

re

du

ce

ris

k

•E

nh

an

ce

th

e c

usto

me

r e

xp

eri

en

ce

•B

e m

ore

co

mp

etitive

in

th

e m

ark

etp

lace

•S

up

po

rt m

ultip

le c

usto

me

r in

tera

ctio

n c

ha

nn

els

•S

ign

ific

an

tly c

ut

do

wn

acco

un

t o

pe

nin

g t

ime

•M

inim

ize

hu

ma

n e

ffo

rt in

pro

ce

ss

•P

rovid

e a

gili

ty,

vis

ibili

ty a

nd

au

dit c

ap

ab

ilities

•R

ed

uce

use

of

pa

pe

r b

ase

d d

ocu

me

nts

Financial Reports Approval (FRA)


Pu

bli

sh D

raft

F

ina

nci

al

Re

po

rt

Re

vie

w /

Re

qu

est

In

ve

stig

ati

on

sC

laim

/Re

solv

e

Inv

est

iga

tio

ns

Ap

pro

ve

In

ve

stig

ati

on

sP

rep

are

Fin

an

cia

l P

ack

(se

t o

f d

ocs

)

Ap

pro

ve

F

ina

nci

al

Pa

ck

StrategicGoals

•S

up

po

rt r

ep

ort

pro

du

ctio

n a

nd

qu

alit

y a

ssu

ran

ce

Process Advantages

•T

ime

ly e

xe

cu

tio

n o

f fin

an

cia

l re

po

rtin

g r

eq

uir

em

en

ts

Fin

an

cia

l R

ep

ort

(M

S E

xce

l)In

ve

stig

ati

on

sIn

ve

stig

ati

on

sIn

ve

stig

ati

on

sP

ack

(se

t o

f d

ocs

)F

ina

nci

al

Pa

ck

En

d-t

o-E

nd

so

lutio

n fo

r e

ffic

ien

t a

nd

co

ntr

olle

d F

ina

ncia

l R

ep

ort

re

vie

w a

nd

ap

pro

va

l p

roce

ss b

y

fin

an

cia

l a

na

lysts

an

d d

ecis

ion

ma

ke

rs.

35

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

•S

up

po

rt r

ep

ort

pro

du

ctio

n a

nd

qu

alit

y a

ssu

ran

ce

•M

on

ito

r a

nd

au

dit in

ve

stig

atio

n w

ork

flo

ws

•R

ed

uce

ad

min

istr

ative c

osts

•S

tan

da

rdiz

e p

roce

ss a

cro

ss th

e o

rga

niz

ation

•Im

pro

ve

pro

du

ctivity

•T

ime

ly e

xe

cu

tio

n o

f fin

an

cia

l re

po

rtin

g r

eq

uir

em

en

ts

•R

ole

-based

ne

xt b

est

actio

n d

ete

rmin

ation a

nd

wa

rnin

g

•R

ed

uce

use

of

em

ail

an

d p

ap

er

ba

se

d flo

ws

•P

rovid

e a

gili

ty,

vis

ibili

ty,

an

d a

ud

it c

ap

ab

ilities

Financial Reports Approval

Hig

h L

eve

l B

usin

ess F

low

4. A

ppro

ve

OR

More

Info

1. R

equest

Credit Risk

Cre

ate

Fin

ancia

l

Report

(F

R)

Schedule

Financial

Services

Load

“Unadju

ste

d”

FR

Excel

System

•P

eriodic

ally

kic

k o

ff F

R

appro

val pro

cesses

System

•M

akes U

nadju

ste

d F

R

Excel availa

ble

for

Investigation

Mgt

Credit Risk

Open E

xcel,

Request

Investigations

GFS

Open E

xcel,

Resolv

e Investigations

OR

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Info

System

•A

ssig

ns tasks to n

ext

in

3. R

esolv

e

2.

Cla

im

3.

Resolv

e

36

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

Q. by L

egal E

ntity

–

Div

isio

n –

Pro

duct

•A

ssig

ns tasks to n

ext

in

line (

CR

that

opened,

GF

S that

Cla

imed)

Electronic Form

s Management (eFM)


Fil

l In

eFo

rmS

ub

mit

fo

r A

pp

rov

al

Ru

les

Dri

ve

n

Ro

uti

ng

Ad

-ho

c R

ou

tin

gD

isp

osi

tio

n

Re

qu

est

Fin

al

Dis

po

siti

on

No

tifi

cati

on

StrategicGoals

•Im

pro

ve

op

era

tio

nal e

ffic

ien

cie

s

•R

ed

uce

re

sp

on

se

tim

e

Process Advantages

•R

ep

lace p

ap

er

dri

ve

n a

pp

rova

l p

rocess

•A

uto

ma

ted

no

tifica

tio

n

Ap

pro

va

lR

ou

tin

gR

ou

tin

gR

eq

ue

stD

isp

osi

tio

n

Be

st p

ractice

BP

M-d

rive

n s

olu

tio

n to

en

ab

lee

nd

-to

-en

d a

uto

ma

tio

n o

f th

e E

lectr

on

ic F

orm

s c

rea

tio

n,

su

bm

issio

n, a

nd

ap

pro

va

l p

roce

ss –

fro

m in

itia

l su

bm

issio

n to

fin

al d

isp

ositio

n a

nd

no

tifica

tio

n.

37

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

•R

ed

uce

re

sp

on

se

tim

e

•R

ed

uce

co

sts

•A

uto

ma

ted

no

tifica

tio

n

•S

tan

da

rdiz

e a

pp

roval p

att

ern

s b

ase

d o

n fo

rm typ

e

•R

ole

ba

se

d a

pp

rovals

en

ab

les in

cre

ase

d a

pp

rova

l p

ool

•T

rack la

te a

pp

rovals

•Id

en

tify

bo

ttle

ne

cks

EF

M D

esi

gn

Electronic Form

s Management (eFM)

�O

rga

niz

atio

ns d

esig

n e

lectr

on

ic fo

rms

usin

g a

we

b b

ase

d fo

rms d

esig

ne

r

�E

ach form

type is a

ssocia

ted w

ith s

pecific

Form

s

Administrator

Define e

Form

s a

nd

Publish eForm

s

EF

M M

an

ag

e e

Fo

rma

pp

rov

al

pro

cess

�E

ach form

type is a

ssocia

ted w

ith s

pecific

checklis

ts, ro

uting p

att

ern

s,

and a

ppro

val

flow

s a

nd p

olic

ies

�O

rga

niz

atio

ns p

ub

lish

eF

orm

s o

n p

ort

al

�E

nd

use

rs o

f fo

rms (

e.g

., C

itiz

en

s,

Cu

sto

me

rs)

se

lect, fill

, a

nd

su

bm

it

form

s fo

r a

pp

rova

l

Define e

Form

s a

nd

appro

val pro

cess

Citizen/Customer

Fill

and s

ubm

it e

Form

38

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

EF

M M

an

ag

e e

Fo

rma

pp

rov

al

pro

cess

form

s fo

r a

pp

rova

l

�E

FM

ma

na

ge

s a

nd

su

pp

ort

s a

pp

rova

l

pro

ce

ss, a

lon

g w

ith

su

pp

ort

ing

do

cu

me

nts

an

d c

he

cklis

tsApprover 1

Approver N

Mobile Data Offloading (MDO)

•E

vent A

naly

sis

with S

patial data

–O

racle

Eve

nt P

roce

ssin

g r

ece

ive

s c

on

tin

uo

us s

tre

am

of d

evic

e lo

ca

tio

ns fro

m u

pstr

ea

m s

yste

m

Solution Details

–O

racle

Sp

atia

l is

use

d w

ith

in O

EP

to

de

term

ine

if

de

vic

e c

oo

rdin

ate

s a

re w

ith

in a

ny a

rea

s o

f

inte

rest. E

xtr

em

ely

effic

ien

t p

roce

ssin

g s

ince

are

as a

re in

de

xe

d a

nd

he

ld in

me

mo

ry a

nd

lo

ca

tio

ns

are

pro

ce

sse

d in

me

mo

ry w

ith

ou

t n

etw

ork

la

ten

cy in

vo

lve

d in

usin

g th

e d

ata

ba

se

.

–A

rea

s o

f in

tere

st a

re g

rap

hic

ally

de

fin

ed

by d

raw

ing

po

lyg

on

s, a

nd

po

licie

s s

pe

cifie

d

•C

ohere

nce inte

gra

tion

–C

oh

ere

nce h

old

s r

ele

va

nt re

fere

nce

da

ta fro

m th

e d

ata

ba

se

in

ca

ch

e a

nd

he

lps m

an

ag

e s

tate

of

de

vic

es th

at h

ave

en

tere

d a

n a

rea

of in

tere

st.

39

Co

pyri

gh

t ©

20

14

, O

racle

an

d/o

r its a

ffili

ate

s. A

ll ri

gh

ts r

ese

rve

d.

de

vic

es th

at h

ave

en

tere

d a

n a

rea

of in

tere

st.

•B

AM

dashboard

s s

how

curr

ent

activity,

devic

es in a

part

icula

r zone, etc

.

•Tech s

tack inclu

des O

racle

Event P

rocessin

g, O

racle

Busin

ess A

ctivity M

onitoring,

Ora

cle

Spatial&

MapV

iew

er,

Ora

cle

Cohere

nce


Data

Grid

De

vic

e g

eo

-

loca

tio

n e

ve

nts

De

term

ine

if

in a

rea

of

inte

rest

Tra

ck s

tate

of d

evic

es

in a

rea

s o

f in

tere

st

Ve

rify

th

e o

fflo

ad

ing

po

licy o

f a

rea

of

inte

rest

Fin

d n

ea

rest W

i-F

i

To

we

r a

nd

se

nd

sig

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