ggg 2015 final

3GET READY!Documents & Health .....................................................................................6-7

MONEY MATTERSCurrency & Changing Money.............................................................................8

COMMUNICATIONSInternet, Wi-Fi and Phone Calls .......................................................................11

GET SET & PACKSuitcase and Carry-On Bag .......................................................................14-15

ARRIVING IN IRELAND OR BRITAINAirport Transfers to Hotels ..........................................................................18-19

GO!... ON A MOTORCOACHThings to Know about your Tour......................................................................20

TOURING DETAILSFor a Smooth Trip ...............................................................................23

FLYING BACK HOMEAirport Transfers at End of Tour ..................................................................24-25

TIPPING ........................................................................................................9

CLIMATE & TIME ZONES ............................................................................10

SHOPPING & HOLIDAYS ............................................................................12

EMBASSIES & CONSULATES ......................................................................16

GO!... BY AIR .............................................................................................17

HOTELS ON TOUR ......................................................................................21

MEALS ON TOUR .......................................................................................22

GET READY TO DRIVE ...........................................................................26-29

ATTRACTIONS IN IRELAND ........................................................................31

SHANNON BANQUETS & IRISH NIGHT .....................................................32

GET READY FOR YOUR CHAUFFEUR .........................................................33

GO-AS-YOU-PLEASE B & B HOMES ......................................................34

A LA CARTE HOTELS ..................................................................................36

INDEPENDENT PROGRAMS .......................................................................37

THE FUN OF LANGUAGE ...........................................................................38

Pottery Visitor Centre

Famously Memorable

A great start to your holiday | A perfect break on your coach tour An experience like no other | A collection of great gift ideas

Tax free shopping | A day to remember

Belleek Pottery Visitor Centre, Belleek Co.Fermanagh BT93 3FYTel: +44(0)28 6865 9300 / +44(0)28 6865 8501

Email: [email protected] www.belleekpottery.ie

Guided Tours

Museum & Audiovisual TheatreThe Belleek Museum boasts an impressive display of priceless Belleek pieces, dating from 1853.The most recent addition to the museum is the Belleek Visitor Book recording the visit of The Earl & Countess of Spencer, the Lord Lieutenant of Ireland and his wife on May 12th 1870.

Belleek Showroom & TearoomsThe showroom includes a full range of traditional Belleek and contemporary Belleek Living pieces. Many of theses are exclusive to the Belleek Visitor Centre. Relax in the award-winning Belleek Tearooms with a selection of refreshments and freshly prepared dishes all served on Belleek ParianChina tableware. Tax free shopping and shipping is available for International visitors.

Personally guided tours take visitors behind the scenes at the pottery allowing them tomarvel at the craft techniques and attention to detail that make each piece unique to cherish. The tour encompasses the entire pottery making process; including mould making, basketmaking, oral design, kiln ring and decoration. The tour lasts approximately 30 minutes.

Winner: Best Visitor Experience Northern Ireland Tourist Board Awards 2014

5Thank you for booking

your vacation with

CIE Tours International.

Our mission at CIE Tours

is to create the best

possible travel experience

for our valued clients.

To assist you in having

a wonderful, smooth trip

we have gathered essential travel information in

this booklet. We urge you to read this before you

leave home, and bring it with you so you may refer

to it as you travel. Check all the paperwork you

receive to ensure that all documents, especially

any prebooked vouchers, are in order.

Id like to give you two tips for a successful trip

1) always keep your passport, money and credit

cards in a safe place and 2) dont over pack.

Have a great vacation!

Brian W. StackManaging Director & C.E.O.CIE Tours International

U.S.10 Park PlaceP.O. Box 1965Morristown, NJ 07962-1965Tel: (800) 243 8687

(973) 292 3438E-mail: [email protected]

Ireland35 Lower Abbey StreetDublin 1

www.cietours.com

6PASSPORTS & VISASU.S. and Canadian citizens require a valid passport to enter Ireland orBritain check that yours is valid, preferably until six months past yourtravel date. Always keep your passport safely on your person - neverpack it in a suitcase. You need to show it at airports. It is a good ideato keep a note of the number, expiration date, place and date of issue ora photocopy of the first page at home and also with your travel partner,in case of loss or theft. U.S. and Canadian visitors do not need visasto enter Ireland or Britain but other nationalities should check visarequirements with their nearest Irish or British embassy or consulate.

YOUR TRAVEL DOCUMENTSPlease read through all paperwork received from us to ensure thateverything is correct for your vacation. Each coach tour passenger willreceive travel documents but only the lead passenger will receive theactual coach tour voucher. Self-drive passengers should check all datesfor their car, pre-booked hotels and any other pre-paid services.

KEEP BELONGINGS SAFEDont ruin your vacation by losingvaluable items. Keep these itemswith you in a safe place. Passport Credit cards Cash CIE Tours vouchers Medications Anything else that is vital to you

MEDICATION & DIETIf you take prescription drugs,ensure that you have an amplesupply for the duration of your tripand always keep them with you.

Ireland and Britain have medical facilities of similar standards toNorth America and no vaccinations are necessary. However, youshould have medical coverage in case of accidents. It is a goodidea to carry a prescription for medication, glasses, contact lensesor dentures so it can be filled locally.

If you follow a restricted diet (low fat, salt free or celiac), you must adviseCIE Tours in advance so that we may note it on your record. For specialmeals, you may remind hotels and restaurants once you are on tour.

If you travel with a C-PAP machine, be aware that distilled water is notas readily available in stores as in North America. Some, but not all,pharmacies stock supplies.

7WALKING & MOBILITYMost visits on our tours involve some walking, sometimes on unevensurfaces and sometimes with steps. Some visits, such as the EdinburghMilitary Tattoo, involve longer distances and climbing stairs. If you haveany mobility issues, you may bring your own collapsible wheelchairand must travel with a companion to assist you. Also you must adviseCIE Tours in advance.

Our coaches do not have wheelchair ramps so all tour members mustbe able to mount 3 or 4 steps into the coach. Motorized scooters areunsuitable for coach touring and wheelchairs are not available for hirewhile you are on tour.

TRAVEL PROTECTION PLANDid you purchase the CIE Tours coverage to safeguard you and yourpossessions while on vacation? If so, you will find a leaflet describingthe travel protection plan in your final documents. If you have decidednot to purchase this plan from us, ensure that you have emergencycoverage before you leave home.

DIAL 999 FOR EMERGENCIESPolice, ambulance or fire services throughout Ireland and Britain canbe reached by dialing 999. In case of illness when you are in a hotel,contact the reception desk for information on doctors or hospitals.If you are unwell when traveling on the coach, please let your tourdirector know as soon as possible.

8EUROS & POUNDS STERLINGThe Republic of Ireland uses the euro (a) while Britain andNorthern Ireland use the pound sterling (). The two currencies arenot interchangeable and U.S. or Canadian dollars are not acceptable.

In Ireland there are seven euro notes in denominations ofa5 to a500 and eight euro coins. Currently a1 = U.S. $1.35but this rate can fluctuate.

In Britain and Northern Ireland sterling pound notes are issuedin denominations of 5 to 100 with eight coins including 1and 2. Currently 1 = U.S. $1.60 but this rate can fluctuate.

$100 bills are not readily accepted for exchange, even in banks,so it is better to carry smaller denominations.

CHANGING MONEYIts a good idea to change some money to euro or pounds before youleave home so that you have local currency for the first couple of daysof your tour, especially if you arrive at weekends.

In Ireland banks and currency exchange offices at airports are opendaily for early morning arrivals, including weekends and publicholidays. In Britain there are usually no banks available but there arecurrency exchange offices that charge fees. Hotels and some storeswill change money but the rate will not be as favorable as at a bank.

Banking hours in Ireland: Mon Fri: 9:00 am to 4:00 pm or 5:00 pm.All are closed on weekends and some close for lunch.

Banking hours in Britain & Northern Ireland: 9:00 or 9:30 am to 3:30or 4:30 pm in cities and larger towns. A few open on Saturday morning.

CREDIT CARDS, ATMS & TRAVELERS CHECKSMajor credit cards are widely accepted and we recommend you usethem for large purchases to avoid carrying excess cash.

ATMs are widely available and will accept the appropriate U.S. cardand dispense cash in local currency but you must have a 4-digit pin.

Travelers checks and personal checks are not accepted.

Inform your bank that you are traveling overseas so that they do notblock your ATM or credit cards.

a

9DRIVER/GUIDE TIPSGratuities to your tour director and driver are customarily made as anexpression of satisfactory service and are not included in your tour cost.Tour crews with many other companies supplement their incomes byselling optional excursions and dinner/shows on their tours; theseoptional extras can cost you an additional $280 per person per week.As CIE Tours includes almost all features and meals, our crews arenot distracted by selling optional tours but excel in their core taskand focus 100% on your enjoyment and well-being. Local city andwalking tour guides, work to make a short experience memorable andan expression of gratitude is always appreciated.

Our tipping guidelines below take the above factors into consideration.Tips should be presented on an individual basis in an envelope atthe end of your tour and local currency (euros or pounds) is preferable.

Our recommended minimum amounts, per person per day, are Driver/Guide (1 person crew) $8.00Tour Director (part of 2 person crew) $5.00Driver (part of 2 person crew) $5.00Guide for walking or city tour $2.00Driver of chauffeur vehicle $20.00

SERVICE CHARGES/TIPSMost hotels and restaurants include a service charge in your bill.Ask if it has been included and if not, it is at your discretion witha recommended amount of between 10% and 15%. Tipping is notusual in pubs. If someone performs a special service for you, a tipis a pleasant way to express your gratitude.

WEATHERIreland and Britain are influenced by weather patterns from the AtlanticOcean, which create a very unpredictable climate. Many people saythat all four seasons can be experienced in one day! The climate tendsto be moderate never blisteringly hot in summer and never bitterlycold in winter. Average summer temperatures range from 60 75F,spring and fall temperatures are in the 50sF and winter averages30 40F with no huge day/night differences. Temperatures in Irelandand Britain are given in centigrade so dont be surprised when you seelow numbers!

Average Temperatures for Ireland (Fahrenheit)Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Low 36 34 36 38 43 47 50 50 47 43 38 36High 45 47 49 54 58 63 67 67 63 58 50 47

Average Rainfall for Ireland (Inches)Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2.5 2.0 2.0 1.9 2.2 2.2 2.6 3.0 2.5 2.9 2.7 2.7

Average Temperatures for Britain (Fahrenheit)Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Low 36 36 37 41 45 50 54 54 50 45 41 37High 41 43 48 54 61 66 68 68 63 55 48 43

Average Rainfall for Britain (Inches)Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec3.0 2.2 2.0 2.1 2.6 2.0 2.8 2.8 2.4 2.8 3.4 2.7

For extensive information on weather visit the following sites www.met.ie for Ireland www.metoffice.gov.uk for Britain

DAYLIGHT HOURSIreland and Britain lie between 51 and 59 north latitude approximatelyat the same level as Newfoundland or British Columbia. Because theseislands are so far north, they receive longer daylight hours in the summerseason at midsummers day there is daylight until 11:00 pm. So in thesummer months you can enjoy a stroll after dinner in the sunshine!

TIMEIreland and Britain are on Greenwich Mean Time (GMT) which is onehour behind Central European Time and five hours ahead of U.S.Eastern Standard Time. Daylight Savings Time operates in both countriesand the hour changes on or close to the same date as in the U.S.

10

11

INTERNET, WI-FI & PHONE CALLSFree wi-fi aboard coaches enables you to browse and share your travelswith friends and family back home. Public internet services are availablein most cities and towns. Most hotels offer internet services, some inguest rooms and some in lobby only. As some hotels charge for wi-fi,you should check rates with the front desk in your hotel.

If you carry your cell phone, check usage and rates with your providerbefore leaving home and, once on vacation, remember to switch offroaming on your cell phone to avoid a big bill. In Ireland or Britain,pre-paid calling cards offer excellent rates and are on sale in smallstores. You can buy a simple cell phone with pre-paid minutes.In some remote parts of Ireland or Britain, you may experience poorcell phone signals.

When you call Ireland or Britain from the U.S., use the following prefixes:011 353 for Republic of Ireland, 011 44 for Britain and Northern Irelandand delete the zero from the area code. If you are calling within Irelandor Britain just use the area code with the zero and local number. Manyhotels add surcharges when you call from your room so we advise youto clarify charges with the hotel operator before making a call.

USEFUL WEBSITESwww.cietours.com View our brochure and see information on tours,

hotels and attractions.

NATIONAL TOURIST OFFICESTourism Ireland www.discoverireland.comVisit Britain www.visitbritain.comVisit Scotland www.visitscotland.comVisit Wales www.visitwales.com

PUBLIC TRANSPORTATION SERVICESDublin Bus www.dublinbus.ieIrish Bus www.buseireann.ieIrish Rail www.irishrail.ieUK Railways www.nationalrail.co.ukNational Express www.nationalexpress.comTransport for London www.tfl.gov.uk

MAJOR IRISH & BRITISH NEWSPAPERSwww.Independent.iewww.IrishTimes.comwww.Rte.ie/newswww.belfasttelegraph.co.ukwww.timesonline.co.ukwww.telegraph.co.uk

12

SHOPPINGIreland and Britain offer the visitor a wide variety of attractive locallyproduced goods and souvenirs of many types. Woolen goods, tweeds,cashmere, handcrafted items, jewelry, china and handcut crystal areprobably the most popular items. Remember that sizes are different inIreland and Britain and vary depending on the manufacturer. Most storesaccept credit cards and major stores can arrange to ship goods homefor you, but you are liable for import duty. Duty free shops are availableat all international Irish and British airports. Shops are generally openfrom 9:00 am to 5:30 6:00 pm on weekdays with late shoppinghours on Thursday or Friday evenings. Some stores, but not all,open on Sundays. In small towns and villages many shops closefor lunchtime and have a half-day closure one day per week.

VAT TAXES & REFUNDSVAT (Value Added Tax) is included in the selling price of all goods inIreland and Britain. As a non-European Union resident purchasinggoods to take home with you, you may claim a VAT refund for goodsof a certain value once the relevant forms have been completed at timeof purchase. This can save you up to 20%, depending on productspurchased. There are a number of different VAT refund companies forIreland and Britain. For Ireland, we recommend using the Horizon card,which we have included with your documents. Register your card asindicated on the Horizon leaflet and obtain refunds on your purchases,less an administration fee see facing page for information.

PUBLIC HOLIDAYSPublic offices, banks, businesses and most shops close on publicholidays. Public transportation will operate on a holiday schedule. So ifa holiday falls while you are on vacation, make sure that you are awareof closures, especially banks, and plan your activities accordingly.

January 1 New Years DayJanuary 2 New Year Holiday (Scotland only)March 17 St. Patricks Day (Ireland only)Friday before Easter Good FridayMonday after Easter Easter Monday1st Monday in May May Day HolidayLast Monday in May Spring Holiday (Britain only)1st Monday in June June Holiday (Ireland only)1st Monday in August August Holiday (Ireland & Scotland)Last Monday in August Late Summer Holiday

(England & Wales only)Last Monday in October October Holiday (Ireland only)December 1 St. Andrews Day (Scotland only)December 25 Christmas DayDecember 26 St. Stephens Day/Boxing Day

What you buy is up to youIf youre planning a trip to Ireland, chances are youll be doing quite a bit of shopping too especiallyas visitors from Non-EU countries can shop tax free. The Horizon Card* is the only card based Sales Tax Refund solution in Ireland and is accepted in most major tourist and high street stores. From managing your purchases all the way to claiming

your refund on departure, it will save you money and time.

Cardholders can also avail of discounts & offers and even reduced entry to some of Irelands most popular attractions.

Leaving you to concentrateon having a great holiday and bringing home some memories& gifts that will last a lifetime.

iPhone & Android App available with many more enhancements to your shopping experience inIreland. Search for tax free shopping

*Service fee applies

The Easiest Way To Shop Tax Free In Ireland

www. shoptaxfree.com

14

WHAT TO PACKDont over pack! Your vacation will be more enjoyable when you donthave to worry about a lot of luggage. Travel light, dress comfortablyand pack easy care items. Dressing in layers provides most comfortas you can shed or add items when temperatures fluctuate. Bear inmind temperatures at your destination as well as where you live see information on climate in Ireland and Britain on page 10. Casualwear is fine for daytime travel and smart casual clothes are ideal forrestaurants, castle banquets and cabaret shows. A good guideline isto wear what you would if you were going out to a restaurant at home.On our Supreme deluxe motorcoach tours a jacket and tie are requiredfor men while dining.

Consider packing the following items Comfortable walking shoes An all-weather coat with removable lining A folding umbrella Washcloths not supplied in all hotels Workout clothes or a swimsuit many hotels offer gyms and spas Costume jewelry leave the expensive jewels in the bank vault! Converter/adapter plugs for cameras and electronics A travel alarm clock, if you dont have a cell phone

ESSENTIAL ITEMSEnsure that you keep all essential items in your hand baggage - theseinclude your passport, e-ticket receipts, money, vouchers, insuranceleaflet and an ample supply of vital medicines. Never pack these inyour suitcase. You may find a money belt, worn under clothing,useful when traveling.

TAKE ONE SUITCASEOn coach tours one suitcase per person is permitted and it shouldweigh less than 50 lbs. and measure approx. 30 x 20 x 10 inches.Porterage between the coach and your hotel room is included.Luggage is carried at owners risk throughout tour unless insured.Airlines have their own regulations over which CIE Tours has nocontrol. Low cost carriers such as Ryanair tend to charge for anychecked baggage but all other airlines change their policies frequentlyand it is best to check with your carrier prior to departure.

CARRY-ON BACKPACK OR BAGCIE Tours supplies you with a carry-on backpack, which is designed to fitin the overhead rack or beneath your seat on the coach and it measures17 x 11 x 6 inches. Do not leave the bag unattended on the coach unlessyour tour director advises that it is safe. If you travel with a larger carry-onor one with wheels, it will not fit in the overhead rack so you may keep toit at your feet or place it in the hold. Do not put it out with your suitcasewhen leaving a hotel.

15

LABELS & LUGGAGE STRAPUse your CIE Tours labels and luggage strap so that our personnelcan identify you on arrival at the start of your tour and your luggagethroughout the tour. Complete the tags with your name and addressand attach to your suitcase and carry-on bag. Also put identificationinside your luggage in case the outside tag becomes detached.

LIQUIDS IN CARRY-ONS 3-1-1The Transportation Security Administration in the U.S., CATSA in Canadaand most European authorities introduced regulations for liquids incarry-on bags. All liquids, gels and aerosols must be in 3-ounceor smaller containers and placed in a 1-quart size zip-top clear plasticbag. Each traveler can use only 1 bag which must be placed in abin or on the conveyor belt for screening at airport security. Liquidsin larger containers may be packed in your checked baggage.For detailed information go to www.tsa.gov or www.catsa.gc.ca

ELECTRICITYIf you pack any electrical appliances, you will need an adapter toconvert to the right plug size plus a transformer to convert Americanappliances (except for dual-voltage equipment which needs only anadapter). Electricity in Ireland and Britain is supplied at 220 Volts(50 cycles). Plugs are flat with three pins. Hotels provide a shaveroutlet in the bathroom and most hotels have a hair dryer and iron inthe room or will supply them on request.

TOUR VOUCHERSYou have paid for these tour vouchers so treat them as you wouldmoney as they are non-refundable. Keep them in a safe place sothat you have them ready to present for whichever services you havepurchased. For your coach tour you, or the lead passenger in yourparty, will have a voucher for your tour director. Depending on yourtravel arrangements, you may have vouchers or tickets for open-topbus tours, Guinness or Jameson visits in Dublin, Tower of London orKensington Palace visits in London, pre- and post-hotel nights orprivate transfers. These companies will require your voucher or ticketin return for services.

HOTEL INFORMATIONReview the hotel list included with your final documents and bring itwith you. Leave a copy of it with family members, friends or neighborsin case someone needs to contact you while you are away.

16

FOR CITIZENS OF THE UNITED STATES42 Elgin RoadDublin 4Tel: (01) 668 8777http://dublin.usembassy.gov

Danefort House223 Stranmillis RoadBelfast BT9 5GRTel: (028) 9038 6100http://belfast.usconsulate.gov

24 Grosvenor SquareLondon W1A 2LQTel: (020) 7499 9000http://london.usembassy.gov

3 Regent TerraceEdinburgh EH7 5BWTel: (0131) 556 8315http://edinburgh.usconsulate.gov

FOR CITIZENS OF CANADA7-8 Wilton TerraceDublin 2Tel: (01) 234 4000www.canadainternational.gc.ca/ireland-irlande

MacDonald House1 Grosvenor SquareLondon W1K 4ABTel: (020) 7258 6600www.canadainternational.gc.ca/united_kingdom-royaume

17

AIRLINE E-TICKETSElectronic tickets or e-ticket receipts have replaced traditional papertickets see the page in your final documents with all the airlineinformation. Keep this readily available when checking in for flights never pack it in your luggage. For security reasons, the name on yourairline reservation must match your passport exactly.

CHECKED BAGGAGE CHARGESSome airlines may impose additional charges if you choose to checkany baggage. Contact your airline or refer to its website for detailedinformation regarding checked baggage policies.

CHECK-IN & SECURITYHave your airline e-ticket receipt and passport available for checking in.Once you get your boarding pass, keep it and your passport availablefor inspection as required. Never leave your suitcase or hand luggageunattended in the airport at any time.

Arrive at the airport early at least 3 hours prior to departure on aninternational flight and 2 hours for a domestic flight. Security proceduresand regulations vary from airport to airport, airline to airline and canchange at any time. For full details on security regulations visitwww.tsa.gov (U.S.) or www.catsa.gc.ca (Canada).

Avoid wearing clothing, jewelry, and accessories that contain metal asthey may set off the metal detector alarm. If you have an artificial hip,knee or other body part, you should advise the transportation securityofficer before screening begins.

See information on liquids in carry-ons on page 15. Do not pack knives,metal scissors with pointed tips and blades longer than four inches.Knives and scissors may be packed in checked luggage. Lightersand matches are prohibited in either carry-on or checked luggage.

After security inspection, ensure that you arrive at the departure gate ingood time to board your flight sometimes gates are quite a distancefrom security areas.

IMMIGRATION & CUSTOMSWhen you arrive in Ireland or Britain, the first checkpoint will beImmigration where you will need to show your passport and completeany form given to you on your flight. After you pick up your luggageyou will pass through customs control. Customs operate on the green(nothing to declare) and red (goods to declare) system. Check withIrish or British authorities or your travel agent before leaving home asto your duty free allowances and goods that are prohibited.

18

AIRPORT ARRIVALSWhen you have booked air arrangements with CIE Tours, we offercomplimentary group airport transfers at the times indicated in ourbrochure, website or your itinerary.

Land only clients may purchase arrival and departure transfers for $30per person on first and last day of tour within the specified time frame.We do not provide complimentary transfers if you have booked pre-or post- tour hotel nights.

TRANSFERS IN IRELANDDublin Airport has two terminals T1 and T2. Most flights from NorthAmerica or Europe land at T2. After you pass through immigration andcustoms, CIE Tours personnel will meet you in T2 Arrivals Hall at theMeeting Point between 7:00 am and 12:00 noon. If your flight landsin T1, walk to T2 Arrivals Hall for a hotel transfer.

If you land in Shannon Airport, you will be met in the Arrivals Hallbetween 7:00 am and 12:00 noon.

TAXI TRANSFERS IN DUBLINIf you have purchased a prepaid taxi voucher together with pre-tour hotelstays, you should call VIP/Five Star Taxis after clearing immigration andcustoms. Be sure to take a VIP/Five Star taxi as we use this serviceexclusively and we cannot issue a refund if you use another company.Tel: (01) 479 3722.

TRANSFERS AT HEATHROW AIRPORTCity Transfers UK provides a transfer service to your hotel in Londonor Windsor. If your tour starts in London, you will have a pre-bookedshuttle service to your hotel. When you get to the Arrivals Hall, lookfor a person holding a City Transfers UK sign.

If your tour starts in Windsor, you will have a voucher for a pre-bookedshuttle or car service. When you get to the Arrivals Hall, look for aperson holding a City Transfers UK sign.

There is a 90-minute limit on waiting time (from landing) at whichpoint the private car or shuttle will depart the airport. However if youare delayed excessively air side by luggage or immigration and callCity Transfers before the 90 minutes is up, they will adjust thereservation for free. If your flight is badly delayed or if you do not call,you will miss your transfer and will not receive a refund.

Call from any pay phone within terminal:Local rate: (0) 208 969 2777 Freephone: 0800 389 8368

19

TRANSFERS AT GATWICK AIRPORTIf you have paid a supplement for a transfer from Gatwick Airport toyour hotel in London or Windsor, you will receive a voucher for apre-booked shuttle service with City Transfers UK. See information forHeathrow Airport above.

TRANSFERS BETWEEN HEATHROW & GATWICKDepending on your flight itinerary you may have to transfer betweenHeathrow and Gatwick Airport, a distance of 45 miles. National Expressoperates a frequent service between the two airports. The bus servicetakes about ninety minutes and the fare is 25 each way (not includedin tour or air cost). Allow at least four hours between flights forconnecting transfers.

Visit www.nationalexpress.com or call (08717) 818181.

TRANSFERS IN SCOTLANDIf you have booked air arrangements with CIE Tours, a complimentarytransfer will be provided on the scheduled arrival day at 8:00 am,10:00 am or 12:00 noon.

When you land at Glasgow International Airport or Edinburgh Airport,pick up your checked-in luggage and meet the CIE Tours representativein the International Arrivals area. If you have made a connection inBritain, you will arrive at Domestic Arrivals so walk to the InternationalArrivals area.

TAXI COSTSIf you decide to take your own taxi, use the following guideline rates Heathrow Airport to central London (15 miles) 80 90Gatwick Airport to central London (28 miles) 100 125Heathrow to Gatwick Airport (45 miles) 140 150Glasgow Airport to central Glasgow (10 miles) 25 30Edinburgh Airport to central Edinburgh (8 miles) 25 30Central Edinburgh to Glasgow Airport (54 miles) 100 140Dublin Airport to central Dublin (7 miles) a30 35Shannon Airport to Bunratty (8 miles) a20 25These rates are to city center hotels and prices to other locations wouldbe different. All of the cities above have public bus or train services.Information desks at airports can assist with directions. However, publictransportation will not offer door-to-door service and you will have tohandle your own baggage.

DELAYED OR MISSED FLIGHTSUnfortunately, due to unforeseen events with an airline, clients mayarrive late for the start of a tour. If you arrive late, call the relevant hotel(the number is on your hotel contact sheet) and leave a message forthe tour director. Either he or the hotel personnel will advise on how toreach the hotel and catch up with your tour group.

20

WHAT TO EXPECT FROM YOUR CIE VACATIONRemember culture and customs in Ireland and Britain vary fromNorth America in many respects so be prepared that things will bedifferent abroad. Embrace the differences that will enlighten andentertain you. Thats the joy of travel!

INCLUDED COSTS ON YOUR TOURYou probably researched your vacation with our CIE Tours brochureor our website.Take another look at the tour itinerary sent with yourdocuments to review what is included on your tour and what you willneed to pay yourself. We detail exactly which meals and sightseeingattractions are included on your motorcoach tour.

TOUR VOUCHERSYou have paid for these tour vouchers so treat them as you wouldmoney. The vouchers are non-refundable and will be required inreturn for services.

ROTATION OF SEATS & SEAT BELTSOn all tours, seats are rotated on a daily basis to allow all participantsan opportunity to sit towards the front of the coach. The tour directorassigns seats for all clients. European Union regulations require allpassengers to wear seat belts on coaches and clients need to remainseated while the coach is moving. If you suffer from motion sickness,bring medication with you.

REST STOPS & REST ROOMSDistances in Ireland and Britain are not as great as in North Americaand there are frequent stops for sightseeing, smoking, lunches, snacksand bathroom breaks. Most coaches have emergency toilet facilitiesbut you will have breaks at least every two hours or less.

OPEN-TOP BUS TOURSMost of our tours feature independent open-top bus tours in Dublin,London and/or Edinburgh for which you have vouchers.

Dublin Bus Tours www.dublinsightseeing.ie or Tel: (01) 703 3028

The Original London Sightseeing Tour www.theoriginaltour.com or Tel: (020) 8877 2120

Edinburgh Bus Tours www.edinburghtour.com or Tel: (0131) 220 0770

21

HOTEL ARRIVALSCheck-in time varies between 12:00 noon and 3:00 pm at hotels inIreland and Britain. If you arrive early in the morning to start your tour,you will have to wait until check-in time to get your room in the firsthotel. When traveling as a group you benefit from speedy check-in andcheck-out. On arrival at a hotel the tour director will announce roomnumbers on the coach and you pick up the room key from the front desk.

IRISH & BRITISH HOTELS European hotel rooms tend to be smaller than North American rooms.especially in London. However, older, traditional hotels offer greatcharm and unique features.

All rooms used by CIE Tours have private bathroom facilities,usually with a shower in the bath tub.

Most hotels provide hairdryers usually in a desk drawer.

Many hotels require you to put your key card in a slot insideyour room door to operate lights.

A triple room will probably contain two beds a double anda single or two double beds.

Allow time to enjoy a full breakfast that is always included.

If you have any problems with anything in your room, advise thefront desk. If the hotel cannot help, let your tour director know.

Some hotels are centrally located and some are in scenic rural areas.

City-center hotels can sometimes be noisy at weekends with eventstaking place and pubs open late. Ear plugs can be helpful but alsolet the hotel management know if its excessively noisy.

As Ireland and Britain have temperate climates, most hotels do nothave air-conditioning, though a few newer hotels have it.

HOTEL FACILITIESAll the hotels used by CIE Tours offer a wide range of facilities, includingrestaurants, bars, swimming pools, gyms, spas and internet access.For exact information check the hotels website. Guest rooms haveTVs and hair dryers; some offer irons and boards, mini-bars andtea/coffee-making equipment. Hotels feature laundry services and canbe used when you stay in the same property for two nights.

TWIN ROOMS & DOUBLE ROOMSMost of the hotels we use have either a twin room with two single bedsor a double room with one double/full-sized bed. You may request atwin or a double at time of booking; however, a double-bedded roomcannot be guaranteed. Some hotels have queen or king-sized bedswhich are on a request basis. For two people traveling together, ourcomputer and invoicing systems identify all rooms as twin rooms.

22

INCLUDED MEALSEvery morning a full cooked breakfast is served in your hotel. Onsome itineraries lunch is included so that you have an evening free forindividual pursuits. Dinners are included most evenings in your hoteland are 4-course table dhote menus with 3 to 5 choices of appetizers,entrees and desserts followed by tea or coffee. On all tours we featurespecial meals with entertainment see your itinerary for details.

SPECIAL DIETSIf you have dietary requirements, they should have been requestedin advance when booking your vacation. However, if you have notrequested anything in advance, you may always let restaurant staff oryour tour director know and they will do their best to accommodateany requests. As there is a variety of foods available, you will findsomething suitable though exact products cannot be guaranteed.

MEALS ON YOUR OWNMost lunches are not included and stops are usually made at self-service restaurants so that you can choose what you like and savevaluable time for sightseeing. Depending on your chosen tour, you willhave an opportunity for dinner on your own in some towns and cities,where you may choose a full range of meals from high-priced gourmetfeasts to a fast food snack. Some pubs serve lunches and eveningmeals which offer great value for money.

PUBS & RESTAURANTSPubs in Ireland and Britain have licensing laws which have becomemore relaxed and flexible in the past few years. Closing time is generallyaround 11:00 11:30 pm and later on weekends. Customers must beover 18 to buy or consume alcoholic drinks. Smoking of regular ande-cigarettes is not permitted. Many pubs serve pub grub at lunchtimeat reasonable rates. Most cities offer a huge choice of restaurants ofdifferent types and price ranges youll be free to choose a place fordinner on some nights of your tour.

23

ALLOW FOR JET LAGJet lag affects everyone differently. If you arrive in the early morning,the day of arrival can be difficult as hotel rooms will not be ready regular check-in times are between 12:00 noon and 3:00 pm. If youfeel exceptionally tired after the flight, do take some extra time to restand recover so that you can enjoy your trip fully.

PORTERAGE OF YOUR SUITCASECIE Tours takes the lugging out of your luggage! Only one suitcase ispermitted on coach tours and it should weigh less than 50 lbs. Whenyou arrive in Ireland or Britain you need to claim your suitcase from thebaggage carousel at the airport but complimentary luggage carts areavailable. While touring, your suitcase will be transferred between thecoach and your hotel room and the cost is included.

SMOKINGMany hotels are completely non-smoking. Smoking tobacco ore-cigarettes is not permitted while on the motorcoach. However, thereare frequent opportunities to smoke during sightseeing and rest stops.Strict smoking policies are in effect in public places, including pubsand restaurants.

HOTEL DEPARTURESAs you leave each hotel pay for your phone calls, drinks or other extras.Before leaving your room, check to ensure you have not left anythingbehind, especially valuables in the safe or electrical chargers.

LOST ITEMSAlways guard your passports, credit cards and cash in a safe place.We suggest that you label all your goods, where possible, so asnot to spoil your vacation by losing items. You are responsible forkeeping track of pocket books, eyeglasses, cameras, phones,electronic tablets, coats, umbrellas and other small items. Do notleave personal items on the coach unless advised by the tour director.Always guard your passports, credit cards and cash in a safe place.While our personnel will assist where possible, CIE Tours is notresponsible for recovering goods.

SUBSTITUTIONSCIE Tours has reserved all the hotels and features of your tour in advancebut occasionally establishments are closed or cannot be visited forreasons beyond our control. CIE Tours reserves the right to substitutehotels, visits, entertainment and other features when necessary.

24

AIRPORT TRANSFERSWhen you have booked air arrangements with CIE Tours, we offercomplimentary group airport transfers at the times indicated in ourbrochure, website or your itinerary. Land only clients may purchasearrival and departure transfers for $30 per person on first and last dayof tour within specified time frame. As these are group transfers, thedeparture time from your hotel may be early in the day and, dependingon your flight time, you may have a long wait in the airport. We donot provide complimentary transfers if you have booked pre- orpost- tour hotel nights to extend your stay but you may purchasepre-paid transfer vouchers.

TAXI TRANSFERS IN DUBLINSome tours ending in Dublin include a taxi transfer and yourdocumentation includes a voucher, which you must give to thetaxi driver. For a transfer to Dublin Airport call the taxi company,VIP/Five Star Taxis the evening prior to departure at (01) 479 3722and be sure to advise them that you will be using a CIE Toursvoucher. We cannot issue a refund if you use another company.

TRANSFERS TO HEATHROW AIRPORTIf your tour ends in London or Windsor, you will have a voucher fora pre-booked shuttle or a private car service with City Transfers UK toyour departure terminal at Heathrow Airport. Check your voucher to seewhich service you have. You must phone City Transfers UK at numbersbelow, 24 hours before your departure, to reconfirm the pick-up time.You will have a 15 20 minute time window, with that window usuallyabout 45 60 minutes before your flight check-in time. You need tobe checked out and waiting by concierge desk in lobby at start ofconfirmed pick-up time window. 24-hour passenger contacts:Local rate: (0) 208 969 2777 Freephone: 0800 389 8368

TRANSFERS TO GATWICK AIRPORTIf you have purchased a a transfer from London or Windsor to GatwickAirport, you will receive a voucher for a pre-booked shuttle servicewith City Transfers UK. See information for Heathrow Airport above.

TRANSFERS IN SCOTLANDMost of our Scottish tours end in Edinburgh and a transfer is providedto arrive at Edinburgh Airport by 6:30 am or 9:00 am. If you havepurchased a tour with an extra night in Edinburgh, you will have apre-paid pre-booked voucher for a car service with Capital Cabs.Tel: (0131) 777 7777. If your tour ends in Glasgow, your tour directorwill book a car service for you with Scotlinks. Tel: (0141) 779 4425

TAXI COSTSIf you decide to take your own taxi, see page 19.

25

AIRPORT CHECK-INFor international flights check in at least three hours prior to the scheduleddeparture time allow more time if you have a lot of VAT forms toprocess (see below). For flights between Ireland, Britain or mainlandEurope check in two hours in advance.

CLAIM VALUE ADDED TAXES (VAT)If you have shopped and are entitled to a VAT refund, you need toprocess the relevant forms you have received from shops. After checkingin for your flight, go to the relevant tax free desk to have the paperworkcompleted or, if there is no desk, you leave the completed forms ina VAT box. A refund will be issued to your credit card or in cash,depending on method used for purchases. Some stores may deductVAT at time of purchase; you must have the forms processed or the taxmay be charged to your credit card. If you have the Horizon card forshopping in Ireland, see page 13.

IMMIGRATION & CUSTOMSWhether you have just one flight back to the U.S. or have to makeconnections, you must claim your luggage and pass through Customs& Border Protection (CBP) at the first airport within the United States.They operate a pre-clearance service at Shannon and Dublin Airportsfor some flights. Canada Border Services Agency (CBSA) operates in asimilar manner into Canada but does not operate a pre-clearance service.Check what you are permitted to bring home at www.cbp.gov (U.S.)or www.cbsa.gc.ca (Canada).

FEEDBACKEveryone at CIE Tours works to ensure that you have a wonderfultravel experience. At the end of our coach tours, we distributequestionnaires to get your feedback, which we take into considerationwhen planning future programs. If you felt that arrangements werenot up to your expectations, contact us. If you had a great time,tell your friends and neighbors. And tell us too by mail or e-mail -http://www.cietours.com/us/testimonials.aspx

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INCLUDED IN YOUR PRE-PAID CAR RENTAL PRICE: Unlimited mileage Value added tax (VAT) Location service charges (LSC) Third party liability Theft protection (TP) Vehicle license fee Collision damage waiver (CDW), which indemnifies thedriver against damage to the rental car. Non-waivabledeductible amounts are not covered by CDW and rangefrom a1,200-2,500 depending on car rented.

Additional Charges:If applicable, these charges must be paid by credit cardat start of hire.

Super CDW:To insure against CDW deductible amounts above, the hirermay purchase Super CDW. Tires, wheels, fuel contaminationand loss of keys are not covered by premium.Daily cost: a12.00-22.00

Driver/Baggage Protection (DBP/PAI):As the driver is not covered by third party insurance,DBP protects the driver. Daily cost: IRL a5.50

Age Limits:Certain conditions apply for drivers 25-29 and 76-79 years.Drivers aged 23-24 are restricted to car types B & Eand pay a daily surcharge of a26.00.

POINTS TO CONSIDERIts a good idea to rent a smaller caras Irish roads and streets tend to bemuch narrower than what you areused to. Gas is more expensive also see below.Just ensure that your luggage will fit.

You probably researched your vacation with our CIE Tours brochure orour website. Take another look at the brochure or website to review whatis included on your program so that you wont have any unexpectedexpenses while traveling. Also, review any additional costs and clarifythem with Hertz when you are picking up your vehicle.

27

Extra Driver(s) Supplement:Daily cost per additional driver: a9.50

Driving License:Drivers must have one years experience and produce a cleanand valid driving license issued in their state/country of residence.

Neverlost GPS Units:Daily cost is a15.89 per day or weekly cost is a73.78, includingtax. You may reserve in advance or when you picking up your car.(You may take your own GPS unit from North America if you haveIreland mapping on the unit.)

Gasoline/Parking:The purchase of gasoline and payment of tolls and parkingfees are the hirers responsibility.

Car Rental Categories:Hertz reserves the right to substitute cars for similar models.

HERTZ OFFICESDublin Airport Arrivals Terminals 1 & 2Tel: (01) 844 5466Hours:daily 5:00 am 1:00 am

Dublin City Center 151 South Circular RoadTel: (01) 709 3060Hours:Mon Fri 8:30 am 5:30 pmSat 9:00 am 4:30 pmSun 9:00 am 3:30 pm

Shannon Airport Arrivals TerminalTel: (061) 471 369Hours:daily 6:00 am 11:30 pm

Cork Airport Arrivals TerminalTel: (021) 496 5849Hours:daily 6:00 am 12 midnight

28

IMMIGRATION & CUSTOMSSee page 17 for airport arrival information.

CAR VOUCHERSCheck your car voucher to ensure that the category of car, pick-up anddrop-off dates and locations are correct. Treat vouchers like money asthey cannot be replaced if lost or stolen. Vouchers are non-transferableand we cannot issue a refund if unused.

LUGGAGE SPACEDont over pack! The car you rent will probably be smaller than theone you drive in the U.S. Consider soft-sided luggage, which is easierto stow and take the size of the trunk into consideration, especially ifthere are 3 or more persons traveling together. Hertz does not rentroof racks and is not responsible if your luggage does not fit into thecar you rent.

CAR RENTAL PICK-UPYou will be picking up your car at your arrival airport and you may betired after a transatlantic flight. While you will be eager to get into thevehicle and get away from the airport, it is important for you to clarify allaspects of the car rental before you sign the contract. At the start of thecar rental be sure you understand what insurance you have purchasedand any extras that you may have to pay for.

Inspect the car thoroughly for scratches, dents, missing hubcaps orother damage before you accept the vehicle. We strongly suggest thatyou do not plan a long itinerary for the first day if you are jet-lagged asyou will have to negotiate traffic on the other side of the road.

CREDIT CARD HOLDHertz requires a credit card imprint when you pick up your car. If youdo not purchase Super CDW insurance, they will pre-authorize anamount of a2,400. This will be released on return provided thereis no damage to the vehicle. If you purchase Super CDW insurance,the amount will be approximately a200 but depends on the typeof car you rent.

29

TRAFFIC LAWSIn Ireland you must drive on the left-hand side of the road and overtakeon the right. Driver and all passengers are legally obliged to wear safetybelts. When a traffic signal is red all traffic must stop and no turnsmay be made. Speed limits are clearly indicated by road signs and werecommend that you keep well within them. Roundabouts (traffic circles)are used extensively to keep traffic flowing. The driver entering theroundabout must yield to the right to the vehicle already on it. Someroundabouts are large with traffic lights to control traffic flow and someare tiny, just 3-4 feet across.

DISTANCES & SPEED LIMITSKilometers are used in the Republic of Ireland. 1 mile = 1.6 kilometers.In Northern Ireland distances and speeds are expressed in miles.

Motorway 120 km (70 mph)Country roads 100 km (60 mph)Built-up areas 50 km (30 mph)

GASOLINE PRICESAll rental cars are provided with a full tank of fuel and should berefueled prior to return, otherwise refueling charges will apply. The costof gasoline is the hirers responsibility and is not included in the carrental price. Current gasoline costs are approximately a1.55 per liter(approx. $8.00 per US gallon). Diesel is slightly cheaper and moreeconomical. It is important to use correct fuel in the vehicle.

TOLLSMajor roads and tunnels charge toll fees and must be paid in cash onsite. The M50 route between junctions 6 and 7 operates a no-barriertolling system where Hertz pays for the toll and then charges it back toyour credit card. Most toll charges are approx. a2 3 but the DublinPort Tunnel is a10 at peak times. For exact amounts visit the NationalRoads Authority at www.nra.ie

PARKING FEESCharges for parking are not included. Fees generally apply in cities andtowns but may apply to hotels or attractions.

CAR RENTAL RETURNHertz calculates rates in 24-hour periods and late returns will becharged to your credit card at the regular daily local rate. There is atwo-hour grace period, so note the actual pick-up time on your carrental agreement, since that may affect charges at drop off time.

CHANGES IN RESERVATIONSAny change to land arrangements made after the original booking hasbeen processed will incur a $50 handling fee per booking. No changescan be accepted within 14 days of departure or after documents havebeen issued.

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31

If you are traveling on any self- or chauffeur-drive vacation, thesetwo books are included

IRELAND STEP-BY-STEP GUIDEBOOKUse this compact guidebook to plan your vacation. It includes maps,suggested itineraries, restaurant listings and lots of practical informationon independent touring.

IRELAND AT A GLIMPSESave money on admission fees with vouchers for 50% discounts atover 70 of Irelands major attractions. Choose from popular sights suchas Bunratty Castle, Irish National Stud, or House of Waterford Crystal tooff-the-beaten-track attractions of all types.

If you are taking Independent Irish Spirit, Irelands Southern Loop orIndependent Irish Odyssey, you will have vouchers (one per person)for an open-top bus tour of Dublin and a visit to Guinness Storehouseor Old Jameson Distillery.

If you have purchased Go-As-You-Please Ireland or A La CarteHotels and have added an open-top bus tour of Dublin and a visitto Guinness Storehouse or Old Jameson Distillery, you will havevouchers (one per person) for these attractions.

DUBLIN BUS OPEN-TOP TOUR Entertaining live commentary with official guides. 24 convenient stops at Dublins historic and cultural highlights. 48-hour tour ticket hop-on and hop-off as often as you wish. Stay on the bus for the complete route in 1 1/2 hours. Join anywhere along route at distinctive green and cream bus stops.7 days a week from 9:30 am last bus departs at 5:00 pm.Visit www.dublinsightseeing.ie Tel: (01) 703 3028

GUINNESS STOREHOUSESee where Guinness was first brewed in 1759. As you walk throughthe Guinness Storehouse, follow its history and learn about the manysteps needed to create the product. Then sample a complimentary creamydraft pint in the rooftop Gravity Bar with a 360 view across Dublin city.7 days a week from 9:30 am with last admission at 5:00 pm.Late opening during July and August with last admission at 7:00 pm.Visit www.guinness-storehouse.com Tel: (01) 408 4800

OLD JAMESON DISTILLERYNo longer a working distillery, the lovingly restored machinery andrecreated distillery scenes will take you through the seven stages ofwhiskey making - from malting and milling right through to maturation.Sample a glass of whiskey at the end of your tour.7 days a week from 9:00 am with last admission at 5:30 pm.Visit www.tours.jamesonwhiskey.com Tel: (01) 807 2355

32

If you have already purchased tickets for a banquet or Irish night, youwill have vouchers in your final documents. You may choose to makereservations once you are in Ireland.Visit www.shannonheritage.com Tel: (061) 360 788Rates: May Oct $75 per person $56 under 12

Jan Apr & Nov Dec $68 per person $52 under 12

Bunratty Castle Medieval BanquetLocated in Bunratty Village, 8 miles east of Shannon Airport.From the moment you cross the drawbridge of Bunratty Castle youwill be enthralled. Enjoy beautiful harp and violin music as you sip aglass of mead. Then partake of a sumptuous four-course dinner withfine wines and delight to the dulcet tones of the Ladies of the Castle.Twice nightly at 5:30 pm or 8:45 pm all year

Knappogue Castle BanquetNorth of Shannon Airport, near the village of Quin. You will be captivatedfrom the moment you arrive by the Ladies of the Castle as they performmusic, song and traditional dances. Sean, Lord of Clancullensreputation for lavish entertainment surpassed that of his father and thetradition of hospitality is continued today. 6:30 pm April October

Dunguaire Castle BanquetSet on an islet near Kinvara on Galway Bay. You will delight in food thatwill please your palate and entertainment to lift your soul with selectedstories and excerpts. The castles superb artists inspire you with worksof great literary writers such as Synge, Yeats, Shaw and OCasey.Twice nightly at 5:30 pm or 8:45 pm April October

Traditional Irish NightExperience the magic of Irish traditional music, song and dance in theCorn Barn at Bunratty Folk Park. The music will have your feet tappingand hands clapping. This fun-packed, lively experience is a celebrationof the best in Irish music, song and dance. 7:00 pm April October

33

YOUR DRIVERYour driver/guide is key to this vacation. Our experienced drivers arefully familiar with Irelands attractions, many having worked as guides.

PICK UP & DROP OFF DETAILSBased on your flight information, your driver will arrange to meet youon arrival in Ireland and, at the end of your tour, leave you at a Dublinhotel or transfer you to the airport 2 3 hours prior to your departureflight time.

DRIVING TIMESThe driving allowance is a maximum of 8 hours per day includingvisits and stops. This is mandatory for a 16-seater vehicle and shouldbe used as a guide for smaller vehicles. The driver must have at least9 hours rest per night. If the journey on the last day is more than a30-minute drive, a full days charge will apply.

ITINERARY & COMMENTARYThe driver will be able to make suggestions as to routes andrecommended visits. However, if you have specific areas of interestyou should let CIE Tours know in advance so that we may informyour driver in advance. He will be able to give you an informalcommentary on various aspects of Ireland throughout the tour as hedrives. Admission fees to visitor attractions are not included seeIreland at a Glimpse booklet offering discounts on visitor attractions.If you want the driver to accompany you, you will need to purchasean admission ticket for him too.

ACCOMMODATIONSAll of the hotels have been chosen and reserved especially for you,depending on your interests and preferred routing. Check your hotelvouchers for dates and locations. Your driver has an accommodationallowance and will make his own arrangements.

MEALSA full breakfast is included in your hotel every morning. Lunch, dinnerand snacks are not included and your driver can recommend suitableplaces to stop. The driver will have an expense allowance for hismeals; however, at times you may wish to invite him to eat with you.

TIPPINGSuggested minimum per person per day is $20 (or euro equivalent).

SIGHTSEEING INFORMATIONYou will receive: Ireland Step-by-Step Guidebook

Ireland at a Glimpse discount bookletSee page 31 for details.

34

B & B AND CAR VOUCHERSYou will receive one open voucher per room for each night that youprepay, valid at any of the properties listed in the Bed and Breakfast Ireland guide book, which accompanies your final documents. Membersproperties that are included on our program are approved, 3* or 4*.There are a few 5* homes which will charge you a supplement. Allproperties are Town Houses, Country Houses or Farm Houses andinclude full breakfast and private bath/shower. B & B vouchers cannot beexchanged or used for hotel stays and, if not used, cannot be refunded.Check your Hertz car rental voucher to ensure details are correct.

B & B BOOKINGSYou may prebook B & B properties at no additional cost on theirwebsite www.reserveabandb.com. Do not use the companysother website (bandbireland.com) as this is the cash website fortravelers without prepaid vouchers.

Attached to your invoice is a step-by-step guide to booking homes withour prepaid vouchers and we advise you to follow these instructions ifyou wish to prebook. You will be required to use a credit card to holdthe reservation and a charge is applied only if you do not arrive at theproperty when booked.

If you opt not to book B & Bs on their website, be sure to call aheadonce in Ireland or book through a local tourist office for a small fee.Popular locations such as Dublin, Galway, Killarney or festival venuesfill up quickly so you need to book well in advance.

B & B CANCELLATIONSIf you have booked B & B homes and your plans change or you decidethat the next location is not convenient, it is your responsibility tochange or cancel your overnight reservations with B & B Ireland.


SIGHTSEEING INFORMATION & VOUCHERSYou will receive: Bed & Breakfast Ireland Guide

Ireland Step-by-Step Guidebook Ireland at a Glimpse booklet

If you have purchased a Dublin Bus tour & Guinness Storehouse visitor airport transfers, you will have the relevant vouchers.See page 31 for details.

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36

A LA CARTE HOTEL VOUCHERSAll hotel accommodation is prebooked and you will receive one hotelvoucher per room for each night. The vouchers must be used on thedates indicated. Hotel addresses and telephone numbers appear oneach voucher.

MIX & MATCH HOTELS WITH B & BSWhile these programs are shown separately in our brochure and on ourwebsite, you may mix and match these vacation arrangements at timeof booking. Remember that, when you made the booking, the hotels areprebooked while the B & Bs are not reserved but have open vouchers.

HOTEL VOUCHERSEnsure that reservation dates and locations for hotels are correct. Allhotel vouchers for self-drive programs include a full breakfast eachmorning. As we have many different self-drive vacations and many aresold on a mix-and-match basis, check your vouchers to ensure thatyou have received the correct number and type.

CAR VOUCHERCheck your Hertz car rental voucher to ensure details are correct.


SIGHTSEEING INFORMATION & VOUCHERSYou will receive: Bed & Breakfast Ireland Guide

Ireland Step-by-Step Guidebook Ireland at a Glimpse booklet

If you have purchased a Dublin Bus tour & Guinness Storehouse visitor airport transfers, you will have the relevant vouchers.See page 31 for details.

37

We offer prebooked self-drive tours of Ireland

Independent Irish Spirit

Irelands Southern Loop

Irelands Northern Loop

Independent Irish Odyssey

HOTEL VOUCHERSAll hotel accommodation is prebooked and you will receive one hotelvoucher per person for each night. The vouchers must be used on thedates indicated. Hotel addresses and telephone numbers appear oneach voucher.

DUBLIN AIRPORT ARRIVALS/TRANSFER/CAR RENTALApart from Irelands Northern Loop, these tours start in Dublin.When you have booked air arrangements with CIE Tours, we offercomplimentary group airport transfers at the times indicated below.Land only clients may purchase an arrival transfer for $30 per person.

Dublin Airport has two terminals T1 and T2. Most flights fromNorth America or Europe land at T2. After you pass through immigrationand customs, CIE Tours personnel will meet you in T2 Arrivals Hall atthe Meeting Point between 7:00 am and 12:00 noon. If your flightlands in T1, walk to T2 Arrivals Hall for a hotel transfer.

On the day you leave Dublin, you have a taxi transfer with VIP/Five StarTaxis to Hertz Dublin city office, located at 151 South Circular Road see page 27 for opening hours. Call VIP/Five Star Taxis at(01) 479 3722 for the transfer and give the voucher to your taxi driver.

IRELANDS NORTHERN LOOPThis tour starts in Shannon Airport, where you will pick up the caron arrival.

SIGHTSEEING INFORMATION & VOUCHERSYou will receive: Ireland Step-by-Step Guidebook

Ireland at a Glimpse discount booklet Voucher for Dublin Bus open-top tour(not for Northern Loop)

Voucher for tour and a drink at theGuinness Storehouse or Old Jameson Distillery(not for Northern Loop)

See page 31 for details.

38 1/15

Of course, English is spoken on both sides of the Atlantic butsome words in everyday use are different. Combined with regionalaccents throughout both North America, Ireland and Britain,misunderstandings can arise.

Heres a few basics:

IRISH/BRITISH AMERICAN

Ground floor First floor

First floor Second floor

Lift Elevator

En suite Private bathroom

Bill (restaurant) Check

Biscuit Cookie

Scone Biscuit

Chips French fries

Chemist Drugstore

Mac Raincoat

Jumper Sweater

Post (letter) Mail

Turf accountant Off-track betting

Off licence Liquor store

Queue Line

Tap Faucet

Pavement Sidewalk

Return ticket Round trip ticket

Single ticket One way ticket

Petrol Gas

Cul-de-sac Dead end

Diversion Detour

Underground Subway

Subway Underpass

Give way Yield

Motorway Highway

Roundabout Traffic circle

BanquetsBanquets

IrishNights

IrishNights

Visitor AttractionsVisitor Attractions

Bunratty Castle & Folk Park - Co. ClareKing Johns Castle - Limerick CityMalahide Castle & Gardens - Co. DublinKnappogue Castle & Walled Garden* - Co. ClareDunguaire Castle* - Co. GalwayCraggaunowen* - Co. Clare*Summer Season Only

www.shannonheritage.com Tel: + 353 (0) 61 360788 Email: [email protected]

Enjoy these Great Shannon Heritage Attractions

Enjoy these Great Shannon Heritage Attractions

VISIT THE LARGEST IRISHSHOP IN THE WORLD

www.blarney.com

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Blarney Woollen Mills, Blarney, Co. Cork, Ireland

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