getting the most from paid search & social - #mkgo

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Getting the most out of “Paid” Matt Beswick – Co-founder, Aira

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Page 1: Getting the most from paid search & social - #MKGO

Getting the most out of “Paid”Matt Beswick – Co-founder, Aira

Page 2: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 3: Getting the most from paid search & social - #MKGO

Limited time so concentrate on a few key areas

@mattbeswick

25minutes?!

Page 4: Getting the most from paid search & social - #MKGO

Once upon a time

Page 5: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 6: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 7: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 8: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 9: Getting the most from paid search & social - #MKGO

And then…

@mattbeswick

Page 10: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 11: Getting the most from paid search & social - #MKGO

@mattbeswick

Things got a bit complicated

Page 12: Getting the most from paid search & social - #MKGO

Full slide image

example

Source: http://www.lumapartners.com/resource-center/lumascapes-2/

@mattbeswick

Page 13: Getting the most from paid search & social - #MKGO

How do you wade through the quagmire?

Page 14: Getting the most from paid search & social - #MKGO

We too often getwrapped up

in tech

@mattbeswick

Page 15: Getting the most from paid search & social - #MKGO

Bogged down because there’s so much

we could

do@mattbeswick

Page 16: Getting the most from paid search & social - #MKGO

We forget to think

about what we should

do@mattbeswick

Page 17: Getting the most from paid search & social - #MKGO

I think I have a ‘solution’ for everyone

@mattbeswick

Page 18: Getting the most from paid search & social - #MKGO

Here’s a “consideration” framework to help you build

your strategy

@mattbeswick

Page 19: Getting the most from paid search & social - #MKGO

Threekey considerations

@mattbeswick

Page 20: Getting the most from paid search & social - #MKGO

1Whatare we

promoting?@mattbeswick

Page 21: Getting the most from paid search & social - #MKGO

Product?Service?Content?

@mattbeswick

Page 22: Getting the most from paid search & social - #MKGO

2Who

are we trying to get in front of?

@mattbeswick

Page 23: Getting the most from paid search & social - #MKGO

Past customers?Competitor’s customers?

People who don’t know we exist?

A certain demographic?

@mattbeswick

Page 24: Getting the most from paid search & social - #MKGO

3What

is success?

@mattbeswick

Page 25: Getting the most from paid search & social - #MKGO

?Sales

EnquiriesBrand visibility

People at your eventTwitter Followers (please, no!)

@mattbeswick

Page 26: Getting the most from paid search & social - #MKGO

Define before

you start

@mattbeswick

Page 27: Getting the most from paid search & social - #MKGO

Answer those strategic questions first

@mattbeswick

Page 28: Getting the most from paid search & social - #MKGO

Then implement tactics.

@mattbeswick

Page 29: Getting the most from paid search & social - #MKGO

Let’s talk turkey

Page 30: Getting the most from paid search & social - #MKGO

Limited time, so I’ll focus on 3 key platforms

@mattbeswick

Page 31: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 32: Getting the most from paid search & social - #MKGO

Keywords =

Pre-qualified people

@mattbeswick

Page 33: Getting the most from paid search & social - #MKGO

There are some challenges

@mattbeswick

Page 34: Getting the most from paid search & social - #MKGO

When 3

becomes

4@mattbeswick

Page 35: Getting the most from paid search & social - #MKGO

3 pack to 4 pack

@mattbeswick

Page 36: Getting the most from paid search & social - #MKGO

More competition means

higher CPCs

@mattbeswick

Page 37: Getting the most from paid search & social - #MKGO

Expanded text ads

@mattbeswick

Page 38: Getting the most from paid search & social - #MKGO

Size doesn’t

always matter

@mattbeswick

Page 39: Getting the most from paid search & social - #MKGO

Test your

theories@mattbeswick

Page 40: Getting the most from paid search & social - #MKGO

Most important things with Adwords

@mattbeswick

Page 41: Getting the most from paid search & social - #MKGO

Make sure you’re structuring your match

types properly

@mattbeswick

Page 42: Getting the most from paid search & social - #MKGO

General rule =

one match type per ad group

@mattbeswick

Page 43: Getting the most from paid search & social - #MKGO

Experiment using modified broad match

@mattbeswick

Page 44: Getting the most from paid search & social - #MKGO

Monitor your search term report

@mattbeswick

Page 45: Getting the most from paid search & social - #MKGO

Move common keywords into exact match

@mattbeswick

Page 46: Getting the most from paid search & social - #MKGO

Avoid broad match

@mattbeswick

Page 47: Getting the most from paid search & social - #MKGO

Build out your negative lists

@mattbeswick

Page 48: Getting the most from paid search & social - #MKGO

Use Ad Extensions as much as possible

@mattbeswick

Page 49: Getting the most from paid search & social - #MKGO

Split test your ads in a scientific way

@mattbeswick

Page 50: Getting the most from paid search & social - #MKGO

We’re trying to stand out

@mattbeswick

Page 51: Getting the most from paid search & social - #MKGO

Use automation where approriate

@mattbeswick

Page 52: Getting the most from paid search & social - #MKGO

Adwords is not only about keywords

@mattbeswick

Page 53: Getting the most from paid search & social - #MKGO

Google putting a lot of focus on two key areas…

@mattbeswick

Page 54: Getting the most from paid search & social - #MKGO

Display

@mattbeswick

Page 55: Getting the most from paid search & social - #MKGO

Things to try

@mattbeswick

Page 56: Getting the most from paid search & social - #MKGO

Mobile

@mattbeswick

Page 57: Getting the most from paid search & social - #MKGO

You can target gmail ads to people who have received emails from competitors

@mattbeswick

Page 58: Getting the most from paid search & social - #MKGO

You can run remarketing ads based on email addresses

(Customer Match)https://support.google.com/adwords/answer/6276125?hl=en-GB

@mattbeswick

Page 59: Getting the most from paid search & social - #MKGO

You can run Adwords reports to show cross-device clicks

@mattbeswick

Page 60: Getting the most from paid search & social - #MKGO

All this is actually about Google becoming more

intelligent

@mattbeswick

Page 61: Getting the most from paid search & social - #MKGO

You get the most out of Adwords when you embrace

that intelligence

@mattbeswick

Page 62: Getting the most from paid search & social - #MKGO

Finally, the future.

Voice Search.

@mattbeswick

Page 63: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 64: Getting the most from paid search & social - #MKGO

Facebook KNOW you

Page 65: Getting the most from paid search & social - #MKGO

@mattbeswick

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Page 66: Getting the most from paid search & social - #MKGO

Audiences

Page 67: Getting the most from paid search & social - #MKGO

Custom Audiencesdefine your own

@mattbeswick

Page 68: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 69: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 70: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 71: Getting the most from paid search & social - #MKGO

Demographics

@mattbeswick

Page 72: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 73: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 74: Getting the most from paid search & social - #MKGO

Lookalike Audiences

utilise Facebook’s data@mattbeswick

Page 75: Getting the most from paid search & social - #MKGO

@mattbeswick

Start with a custom

audience

Audience size = similarity

Page 76: Getting the most from paid search & social - #MKGO

Combine that with the types of ads you can run…

Page 77: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 78: Getting the most from paid search & social - #MKGO

Whatever you do, think

targeting

@mattbeswick

Page 79: Getting the most from paid search & social - #MKGO

Target the right kind of ad

to the right kind of person

@mattbeswick

Page 80: Getting the most from paid search & social - #MKGO

Don’t forget tracking

@mattbeswick

Page 81: Getting the most from paid search & social - #MKGO

Do. Not. Forget. The. Pixel.

@mattbeswick

Page 82: Getting the most from paid search & social - #MKGO

Install

@mattbeswick

Globally

Page 83: Getting the most from paid search & social - #MKGO

Standard EventsViewContent, Search, AddToCart, AddToWishlist,

InitiateCheckout, AddPaymentInfo, Purchase, Lead, CompleteRegistration

@mattbeswick

Page 84: Getting the most from paid search & social - #MKGO

Custom Events

@mattbeswick

fbq('trackCustom', '<CustomEventName>', { custom_param1: 'ABC', custom_param2: 123, value: 10.00, currency: ’GBP'});

Page 85: Getting the most from paid search & social - #MKGO

Documentationhttps://developers.facebook.com/docs/marketing-api/

facebook-pixel/v2.7#standardevents

@mattbeswick

Page 86: Getting the most from paid search & social - #MKGO

Utilise your analytics platform

@mattbeswick

Page 87: Getting the most from paid search & social - #MKGO

Always set custom UTM tracking in your ads

@mattbeswick

Page 88: Getting the most from paid search & social - #MKGO

http://aira.net/?utm_source=facebook&utm_medium=cpc&utm_campaign=mkgo&utm_term

=digital-marketing-mk&utm_content=matt-looking-stupid

@mattbeswick

https://www.facebook.com/business/google-analytics/build-your-url

Page 89: Getting the most from paid search & social - #MKGO

Images

@mattbeswick

https://www.facebook.com/ads/tools/text_overlay

Page 90: Getting the most from paid search & social - #MKGO

Learn to use

Power Editor@mattbeswick

Page 91: Getting the most from paid search & social - #MKGO

Test.Test.TEST.

@mattbeswick

Page 92: Getting the most from paid search & social - #MKGO

Finally, here’s an example FB ad…

@mattbeswick

Page 93: Getting the most from paid search & social - #MKGO

@mattbeswick

Local Targeting Ad

Page 94: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 95: Getting the most from paid search & social - #MKGO

Amazingfor

B2B@mattbeswick

Page 96: Getting the most from paid search & social - #MKGO

Incredibly powerful targeting

@mattbeswick

Page 97: Getting the most from paid search & social - #MKGO

Anyone find out about #MKGO on LinkedIn?

@mattbeswick

Page 98: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 99: Getting the most from paid search & social - #MKGO

@mattbeswick

Location

Seniority

Company size

Page 100: Getting the most from paid search & social - #MKGO

@mattbeswick

Page 101: Getting the most from paid search & social - #MKGO

Exclude as well as

Include@mattbeswick

Page 102: Getting the most from paid search & social - #MKGO

Pixel(this is new)

@mattbeswick

Page 103: Getting the most from paid search & social - #MKGO

How does this all tie together?

Page 104: Getting the most from paid search & social - #MKGO

There isn’t a “one size fits all” answer.

@mattbeswick

Page 105: Getting the most from paid search & social - #MKGO

Think back to our consideration framework…

@mattbeswick

Page 106: Getting the most from paid search & social - #MKGO

What are you offering?Who to?

What are the goals?

@mattbeswick

Page 107: Getting the most from paid search & social - #MKGO

Is keyword search appropriate?

@mattbeswick

Page 108: Getting the most from paid search & social - #MKGO

Can you target a demographic?

@mattbeswick

Page 109: Getting the most from paid search & social - #MKGO

B2B or B2C?

@mattbeswick

Page 110: Getting the most from paid search & social - #MKGO

Think about how your paid channels overlap

@mattbeswick

Page 111: Getting the most from paid search & social - #MKGO

Also think about how other channels overlap

@mattbeswick

Page 112: Getting the most from paid search & social - #MKGO

Map those channels back to your goals

@mattbeswick

Page 113: Getting the most from paid search & social - #MKGO

Apportion budget

@mattbeswick

Page 114: Getting the most from paid search & social - #MKGO

Always have an “experiment pot”

@mattbeswick

Page 115: Getting the most from paid search & social - #MKGO

Measure. Refine. Repeat.

@mattbeswick

Page 116: Getting the most from paid search & social - #MKGO

Thank you!