Greetings and welcome to Amnivia – the activity monitoring solution where you’re in control!

Alere is pleased to invite you to be part of an exciting new program being to enhance your overall health and wellbeing.

The goal of this program is to increase the activity of all participants toward a healthier lifestyle by giving you control of the challenges you are prepared to take on.

Follow the instructions below to set up your activity device and ready yourself for the challenges ahead.

Step 1 Visit www.amnivia.com

Save in your Favorites – Click “Favorites” at the top of the computer screen, click “Add to Favorites” and name it “Amnivia Login”. This creates a short cut to the Amnivia site.

Step 2 If already registered, enter account information and click “Sign in”.

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Getting Started on AmniviaVersion 3

If not registered:

1. Click “Sign up for Amnivia”.

2. Enter your email address and a password.

3. Confirm your password by retyping and accept the

Amnivia Terms of Service if you agree.

4. Click “Sign up”.

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5. An Account Activation email will be sent to the email address provided. Upon receipt, open the

email and click the link “Activate my account”. If you do not receive this email, then click the

“Resend confirmation Email” link.

Step 3 After activating the account through the email link. You will be directed to enter personal information to complete the account activations. Personal profile information is used in order to calculate caloric information. Your weight, height, gender, and age all are contributing factors in determining the rate at which you burn calories.

Enter your First and Last name, gender, birthday, weight, height, and time zone. Click “Save” when you have finished entering your information to save the data to your profile.

Note: To return to the profile page to edit information in the future: Click on your Username in the upper right hand corner.

A drop down menu will appear and then click on “Profile”.

Step 4 Once logged into the account, you may add device(s) by clicking the “Register a Device” link.

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Step 5 Enter the Serial Number shown on the device. Example: ABCD-12345-67890. Then select the type of device you are trying to add from the “Where is my serial number?” drop down menu. Once entered, click on “Register Device.”

Note: You can register several devices to the same account. To add more devices to your account follow steps 3, 4, and 5 for each device you want to add.

Step 6 Install the AlereTM tracking software on computer.

Alere tracking software is required to send data to Amnivia and is available on the main page under devices. If you have registered your activity device you will see your device serial number, battery life, and software for options.

Click the appropriate software (Mac or Windows) to download. Install the Alere tracking software for

your system.

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Note: If you do not have admin access on your computer, please engage your local administrator for

assistance.

Once ActiHealth is installed, clicking on the “Show hidden icons” arrow at the bottom right of your screen should reveal the little blue running man. If you click on him, the ActiHealth Network Client Window will pop up showing your registered devices.

Show hidden icons

Step 7 CONNECT your ActiLink:

1. Make sure ActiLink device is registered in Amnivia (Steps 4 and 5).2. Connect the Alere ActiLink USB to an open USB port on your computer.3. The ActiLink must be connected to sync data from the ActiPed to the Amnivia Website.

Step 8 ACTIVATE your ActiPed:1. Walk at least 200 consecutive steps with your ActiPed attached securely to your shoe to activate

the device.

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2. To view your activity data click on the “Metrics” tab in the top navigation banner. If everything is working properly you will see how many steps you have taken so far in “My Progress Today”. (Syncing with the Amnivia portal may take up to 10 minutes).

Step 9 CHALLENGE Someone!

1. You can now issue your first challenge by clicking on the “Challenges” tab and then clicking “Create a Challenge”

2. You can make you challenge a defined number of steps (ie. first to 100,000) or most steps by a given date.

3. Challenges can be individual or team4. You can participate in multiple challenges simultaneously5. Have fun!

Frequently Asked Questions (FAQs):

“Why is my data not getting through to my account?”There are several possible answers:

Make sure you have properly downloaded and installed the client software if using the ActiLink. Make sure that when you first get your ActiPed+ you walk at least 200 consecutive steps with an hour to

activate it. Check to make sure your ActiLink is properly connected to your USB port. Ensure your ActiPed+ is properly registered. Check your internet connection to ensure you are online. If you run a security/firewall program, make sure you have granted AHClient.exe permission to run. Make sure your PC has not logged you out, gone into power saving mode or hibernation. The ActiLink

needs a live internet connection to properly receive and transfer data. Make sure port 5000 is available through your corporate firewall.

“How long should my ActiPed/Pebble battery last?”

With normal activity the battery in the ActiPed should last 4-6 months. Employees will be responsible for replacing and changing the battery in their ActiPed/Pebble.

“How do I change the battery in my ActiPed?”

The battery is designed to be user-serviceable, so that you can change the battery yourself if you wish. If you are not comfortable with this task, you can take the ActiPed to a jeweler, watch vendor, or anybody else that replaces watch batteries and have the battery replaced.

The battery type is a standard CR2032 Lithium battery.

To change the battery, simply remove the 4 Philips head screws from the back of the ActiPed. (NOTE: You do NOT need to remove the Torx screws that hold the clip in place.) Once you lift the casing off, you will see two pry points under the battery that can be used to pry it out. Use your screwdriver to pry out the battery. Once you have placed

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the new battery in the ActiPed, place the cover back on the unit and put the screws back in. Your battery replacement is now complete!

“Will my data be lost when I replace the battery in my ActiPed?”

No, your data will be saved and available after changing the battery.

“Who can I contact if I still need help with Amnivia?”

Answers to many other FAQ’s are provided in the Help section of the Amnivia site. You can also submit questions to the Amnivia team if you can’t find what you’re looking for in the Help Section.

You can email your questions and concerns to “Support@Amnivia.com”.

For additional help see: https://getsatisfaction.com/amnivia/problems/common

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