getting enterprise ready: choosing, managing and deploying apps

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The information and images contained in this document are of a proprietary and confidential nature. The disclosure, duplication, use in whole, or use in part, of the document for any purposes other than client evaluation without the written permission of Apperian, Inc. is strictly prohibited. © Apperian, Inc. 2011. All Rights Reserved. Getting Enterprise Ready: Choosing, Managing and Deploying Apps Cimarron Buser Jim Haviland VP, Product Marketing Chief Marketing Officer Apperian, Inc. Vox Mobile [email protected]

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How do you figure out which mobile apps are right for your company? And once you decide on the right apps to build or to make available to your users, how do you communicate your choices, deploy, and manage the apps? Jim Haviland, Voxmobile's Chief Marketing Officer, will discuss apps: they may all have the same icon size and shape but inside can be The Good, The Bad or the Ugly. You probably don’t want to wait until you have an event to figure out what aspects are a threat to the organization. Join us for a discussion of what makes an App good for business, Bad for business, or downright dangerous. - How Apps can be dangerous or annoying - App Stores and Access - Mobile Application Management Cimarron Buser, Apperian's VP of product marketing, will talk about deploying and managing enterprise apps: - Real examples of app deployment in businesses - Keeping things current for your employees without a heavy hand - Demonstration of a real enterprise app catalog and how it works Another informative and interactive webinar from Apperian! For more information on Apperian and our products, visit www.apperian.com, or call us at (800) 862-0511.

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Page 1: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

The information and images contained in this document are of a proprietary and confidential nature. The disclosure, duplication, use in whole, or use in part, of the document for any purposes other than client evaluation without the written permission of Apperian, Inc. is strictly prohibited.

© Apperian, Inc. 2010. All Rights Reserved.!

The information and images contained in this document are of a proprietary and confidential nature. The disclosure, duplication, use in whole, or use in part, of the document for any purposes other than client evaluation without the written permission of Apperian, Inc. is strictly prohibited.

© Apperian, Inc. 2011. All Rights Reserved.!

Getting Enterprise Ready: Choosing, Managing and Deploying Apps Cimarron Buser ! ! ! ! ! !Jim Haviland!VP, Product Marketing! ! ! ! ! !Chief Marketing Officer!Apperian, Inc. ! ! ! ! ! ! !Vox Mobile!

[email protected] ! ! ! ! !!

Page 2: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Today’s Webinar

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Twitter: #ApperianVoxMobile

Direct Messages: “Chat Box” in Webinar Session

Q&A At the End of the Presentation

Page 3: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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What Makes an App Good For Business?

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Page 4: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Jim Haviland

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Vox Mobile CMO & Managing Partner of VoxStrat

Page 5: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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4 Intersecting Trends

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Application Strategy Matrix

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 How do we manage Apps?

 How do we decide to build or buy?

 How do we manage App development?

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Apps: Consumer vs Business

Consumer All about the user interface Connected to personal accounts Connected to social networks

Business Connect to Enterprise accounts Secure connections Data Security/Back-up Store and Forward Compliant Architecture Supported Long-term Analytics Auditable/Reporting

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Enterprise App Concerns

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 What Apps do we want?

 What Apps do we want to avoid?

 How do we know which ones are important?

 How do we distribute what we like?

Page 9: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Enterprise Ready for Apps

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 Managed Service

 Application Strategy

 App Selection

 App Security

 App Deployment

Page 10: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Cimarron Buser

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Apperian Vice President, Product Marketing

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About Apperian

Privately held, backed by top-tier venture firms

Company to Watch

Experienced Executive Team Rapidly Expanding Customer Base

Award winning product

2011 Product Finalist

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Page 12: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Deploying and Managing Enterprise Apps

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 Deciding what goes mobile

 Real examples of app deployments

 The business to employee challenge

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Deciding what goes mobile

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Page 14: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Sales Growth Service Delivery Productivity

What Enterprise B2E Apps are being built Today?

Combination of “Horizontal” and “Vertical” Apps

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Configurators Sales Wizards

Product Demos Pricing Tools

Order Placement CRM

Sales Call Management Sales Growth

What Enterprise B2E Apps are being built Today?

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Corporate Directory Process Digitization

Measurement & Reporting Engineering & Testing Tools

Training Delivery Knowledge Management

Productivity

What Enterprise B2E Apps are being built Today?

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Business to Business Apps Service at the Point of Contact

API/SDKs/Web Services Self Service CRM

Service Delivery

What Enterprise B2E Apps are being built Today?

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Page 18: Getting Enterprise Ready: Choosing, Managing and Deploying Apps

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Examples of app deployment

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Increase internal adoption of key sales apps

  Dramatically improved adoption of key internal apps

  Increase ROI by getting apps in use

  Reduces time to close sale from days to minutes

  Use App Catalog as key sales tool

Fortune 100 Technology Company

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Game-changing retail app deployed worldwide

  Increase revenue by 300% at counters

  Roll out thousands of iPads wordwide

  Deliver a solution with zero local IT touch

  Save over $2 million per year in direct IT costs

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The business-to-employee challenge

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The Business to Employee Challenge

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•  Consumerization of IT •  Single personal/work device •  Increased mobility

Why can’t you make business apps like this?

Users IT

•  Need a solution now! •  Mobilize workforce with

minimum support cost •  Need ability to create “secure

apps” and get reporting

How do I deploy and

manage Apps?

Dev

•  Need starter apps •  Lack in-house iOS and

Android experience •  Mobile SDKs not built

for enterprise

Where do I start?

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Public “App Stores” vs Private “App Catalogs”

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  Consumer app focus   Apps and updates are optional   iTunes or Gmail account based

iTunes App Store / Android Market

vs. “App Catalog” approach   Enterprise “in-house” app focus   Apps and updates may be required   Corporate directory authenticated

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Mobile Application Management Approach

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  Beta testing & rollouts

  Feedback to developers from users

  Enterprise extensions

Create

Developers

  Configuration

  App provisioning & decommissioning

  User management

  Help desk integration

Deploy

IT Staff

  Management dashboards

  App Catalog for users

  Reporting & Tracking

  Application ratings

Manage

IT & Business Staff

Application Lifecycle

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Demo!

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Thank you!

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