getservices services training for suppliers requests/proposals

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GEtServices Services Training For Suppliers Requests/Proposals

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Page 1: GEtServices Services Training For Suppliers Requests/Proposals

GEtServicesServices Training For Suppliers Requests/Proposals

Page 2: GEtServices Services Training For Suppliers Requests/Proposals

2 /GE /

November 2004

Overall GEtServices Process

Select Proposal

Submit Proposal

Create Request

Accept Order (Draft)

Check Out Order for Approval

Approve

Receipts

Submit Receipts

Create Order (Draft)

Active

Order

Oracle iProcurement

Approval

Auto

Approved

Invoices

For Payment

Requester

Supplier

Oracle iProcurement

Punch-Out

Oracle

GEtServices

Page 3: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Table of Contents1. Review Request and Create Proposal2. Adding Consultant(s)3. Review and Accept Draft Order4. Submit Receipts5. Audit Trail and Conferencing6. Add Supplier User (Admin Only)7. Modify Supplier User (Admin Only)8. Consolidate Email Notifications

Page 4: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

http://getservices.gesupplier.com

Login to GEtServices

Page 5: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Respond to Request

Accept Draft Order2

1

Supplier Services Tasks: Step 1

Submit Receipts for completed services

Review Draft Order, modify and return to GE or Accept

Review Request and Submit Proposal

Submit Receipt3

Page 6: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

What is a Request?A Request is a detailed explanation of the services to be provided. It is sent from the GE user to the supplier(s) to respond with a proposal.

Request Items

Services

Upon Delivery

Fixed Date

Recurring Payment

Content

SOW

File Attachments

Questions

Question Groups

Apply & Normalize Weights

Require supplier response

Details

Request Name

Description

Start and End Dates

Response Deadline

Location

File Attachments

General

Page 7: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Create Proposal

Access “new Request” from Message Center or select

“Requests” from top menu and then ”Request Name”

Page 8: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Create Proposal

Review items

Page 9: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

A proposal is a supplier’s response to a request.

Details

Request Name

Description

Start and End Dates

Total Amount

Location

Supplier

General

What is a Proposal?

Proposal Items

Services

Upon Delivery

Fixed Date

Recurring Payment

Content

SOW

File Attachments

Questions

Question Groups

Apply & Normalize Weights

Require supplier response

Page 10: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Create Proposal

Click “Create Proposal”

A user can forward or decline a request

Page 11: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Create Proposal

Click “OK”

Page 12: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Proposal

Click “Submit Proposal”

Review items and make

changes where necessary A user can add

an item by highlighting “Add Items” and then click “Add Fixed Deliverables”

Page 13: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Status update to “Submitted”

Submitted Proposal

Page 14: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Respond to Request

Accept Draft Order2

1

Supplier Services Tasks: Step 2

Submit Receipts for completed services

Review Draft Order, modify and return to GE or Accept

Submit Receipt3

Review Request and Submit Proposal

Page 15: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Accounting

Details

Accounting Summary

Accounting Items

Order Items

Fixed Deliverables

Upon Delivery

Fixed Date

Recurring Payment

Content

SOW

File Attachments

Details

Order Name

Description

Start and End Dates

Total Amount

Location

Supplier

General

An Order is the agreement with the supplier to provide the requested services.

What is an Order?

Page 16: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

* A consultant needs to be added to the order if he/she has been issued a SSO ID and GE badge

* If a supplier does not need to add a consultant, please proceed to slide 16

Page 17: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Access “Submitted Draft Order” from Message Center

or select “Order” from top menu and then ”Order

Name”

Page 18: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Click “Order Items”

Page 19: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Click “Contingent

Staff”

Page 20: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Click “Add Ad Hoc Candidate”

Page 21: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Click “Next”

Enter Required Information

To track consultants, the supplier user must

select “Consultant” in the “Candidate

Type Information”

section

Page 22: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Enter Required Information

Click “Next”

Page 23: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Review and click “Finish”

Page 24: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Adding Consultants

Information updated.

Repeat process to add

additional consultants

Consultant can be deleted from

the order by clicking

“Remove”

Review items and make

changes where necessary

“Send to Buyer for Review”

Page 25: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Review and Accept Draft Order

Page 26: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Review and Accept Draft Order

Access “Submitted Draft Order” from Message Center

or select “Order” from top menu and then ”Order

Name”

Page 27: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Review and Accept Draft Order

Click “Accept Draft Order”

NOTE: Order can be

forwarded to a different

registered contact

Review items. If changes are

necessary, “Send to Buyer for Review” will

be the only option

Page 28: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Review and Accept Draft Order

Click “OK”

Page 29: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Review and Accept Draft Order

Status updates to “Supplier

Accepted Draft”

Page 30: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Respond to Request

Accept Draft Order2

1

Supplier Services Tasks: Step 3

Submit Receipts for completed services

Review Draft Order, modify and return to GE or Accept

Submit Receipt3

Review Request and Submit Proposal

Page 31: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Access “Active Order” from Message

Center or select “Orders” from top

menu and then “Order Name”

Page 32: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Click “Receipts”

Page 33: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Click “Enter

Receipts”

Page 34: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Select the order line item that you wish to submit a receipt for

Click “Enter Receipt Details”

Page 35: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Enter Required Information

Click “Save”

When entering the receipt amount, DO

NOT include tax

It is the supplier's responsibility to ensure that the appropriate detailed comments and necessary attachments (i.e. scanned documents, images, Word documents, etc.) are

provided to fully support the receipt being approved.If the documentation is not sufficient, the GE Approver will

decline the receipt.

Page 36: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Repeat the process and add as many receipts as

needed

Page 37: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Submit Receipts

Review and click “Submit

for Approval”

Receipts will stay in “Draft”

status until submitted

for approval

Page 38: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Receipts Submitted

Note: Receipt status updates

to “Pending Approval”

Page 39: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Audit Trail View changes / actions performed on the order.

Conferencing Centralized messaging forum for team members and/or suppliers.

Page 40: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Audit Trail

A user can click “Audit Trail” to see changes /

actions performed on the order

Page 41: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Conferencing

A user can click “Conferencing” to

centralize a messaging forum

with team members and/or

suppliers for all to view

Page 42: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Add Supplier User

Page 43: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Add Supplier User

Access “User Management”’

from System Set Up

Page 44: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Add Supplier User

Click “Create Supplier User”

Page 45: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Add Supplier User

Enter Required Information

Click “Save”

Note: Administrative Permission gives users

access to “User Management” and

“Candidate Management”

Page 46: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Supplier User Added

Note: Locations assigned will

determine access to Requests and

Orders.

Click “Edit”

to modify

Page 47: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Modify Supplier UserChange Primary Contact

Page 48: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Modify Supplier User

Access “User Management”’

from System Set Up

Page 49: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Modify Supplier User

Click “Employee

Name”

Page 50: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Modify Supplier User

Click “Edit”

Page 51: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Modify Supplier User

Click “Save”

Modify information as needed

Note: Administrative Permission gives

users access to “User Management” and

“Candidate Management”

Place a check in the “Primary Contact” box to make this user the

Primary Contact

Page 52: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Consolidate Email Notifications

Page 53: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Consolidate Email Notifications

Access “User Profile”’ from

System Set Up

Page 54: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Consolidate Email Notifications

Click “Edit”

Page 55: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Consolidate Email Notifications

Click “Consolidated

Enter Required Information\

Click “Save”

Email Notifications are only to be set to “ON” or “CONSOLIDATED”.

Do not select “OFF”.

Page 56: GEtServices Services Training For Suppliers Requests/Proposals

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November 2004

Consolidate Email Notifications

Information Updated