get the edge leveraging data to...
TRANSCRIPT
![Page 1: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/1.jpg)
Get the Edge – Leveraging Data to Action
14 September, 2015
Susan BentonPresident and CEOUrban Libraries Council
Kristi Zappie-FerradinoDirector, Edge InitiativeUrban Libraries Council
Susan McVeyState LibrarianOklahoma Department of Libraries
Where People Connect,
Communities Achieve
![Page 2: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/2.jpg)
• Welcome & Introductions• Storyboarding: Communicating
the Value of Libraries • Overview of Edge• Value Proposition for Edge
• National (Broad) Perspective• State Perspective• How Libraries are using Edge
• Q & A• Wrap-up & Close
Session Overview
Where People Connect,
Communities Achieve
![Page 3: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/3.jpg)
Story Boarding – Communicating the Value of Libraries for your Community
![Page 4: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/4.jpg)
Edge Libraries Impact Communities
Where People Connect,
Communities Achieve
Educational Opportunities
Workforce Development and Entrepreneurship
Health & Wellness
e-government & Legal Purposes
![Page 5: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/5.jpg)
What is Edge and Why Is it Important?
Where People Connect,
Communities Achieve
An assessment and planning tool for public libraries to evaluate technology access & identify how it can be used to help communities.
![Page 6: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/6.jpg)
Edge Coalition
Where People Connect,
Communities Achieve
![Page 7: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/7.jpg)
Where People Connect,
Communities Achieve
ASSESS & IDENTIFY
technology & how it’s used/where you are
STRENGTHEN
technology access, services and infrastructure
ENGAGE
key leaders on improving communities
Why is Edge Important to
Public Libraries?
![Page 8: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/8.jpg)
Edge: Strengthening Library Performance
Where People Connect,
Communities Achieve
Measure public access to technology services provided by the public library.
Benchmark library services against national performance.
Compare results to similar-sized libraries and communities.
![Page 9: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/9.jpg)
Where People Connect,
Communities Achieve
Create a road map for improving and enhancing services to better meet community needs.
Provide vital technology services to communities.
Support community-based decisions about investing in public-access technology infrastructure and services.
![Page 10: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/10.jpg)
![Page 11: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/11.jpg)
How is Edge data leveraged for action?
![Page 12: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/12.jpg)
Where People Connect,
Communities Achieve
The Edge Toolkit
BENCHMARKS ASSESSMENT
TOOL
RECOMMENDATIONS &
RESOURCES
TRAINING PLANNING TOOLS COMMUNITY
ENGAGEMENT
![Page 13: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/13.jpg)
3 Strategic Areas: 11 Benchmarks
11 benchmarks to assess public access technology services across three main areas
Engaging the Community
and Decision Makers
Organizational
Management
Community
Value
Where People Connect,
Communities Achieve
![Page 14: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/14.jpg)
![Page 15: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/15.jpg)
![Page 16: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/16.jpg)
![Page 17: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/17.jpg)
![Page 18: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/18.jpg)
• Libraries receive recommendations (“action items”) based on their responses to the assessment
• Libraries select six to ten recommendations to work on in the short, medium and long term
• Libraries manage recommendations and monitor their progress online
Action Plan
Where People Connect,
Communities Achieve
![Page 19: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/19.jpg)
![Page 20: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/20.jpg)
• Designed to help libraries talk about their Edge results and tell their story
• Showcase the value of the library to local leaders
• Helps libraries “make the ask”
Executive Tool
Where People Connect,
Communities Achieve
![Page 21: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/21.jpg)
![Page 22: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/22.jpg)
How is Edge data used to make strategic decisions?
![Page 23: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/23.jpg)
• Provides an authoritative external guide for libraries to use with stakeholders about technology required to support community
• Provides an authoritative external guide for library staff to evaluate their current services
Edge and Value to Library Field
Where People Connect,
Communities Achieve
![Page 24: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/24.jpg)
• Encourages libraries to focus on listening to community priorities in planning
• Introduces concepts & process involved in measuring and analyzing service to customers
• Potential to improve library’s position with other units of local government
Edge and Value to Library Field
Where People Connect,
Communities Achieve
![Page 25: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/25.jpg)
• Provides a unified view of state as a whole in terms of achievements & unmet needs
• Identifies areas of need that state library can address with targeted grants
• Aggregate data on public libraries can be used to develop information & advocacy pieces to funders
• Aggregate data also supports planning efforts for state library staff with individual libraries
• Provides metrics to state library on individual libraries in relation to similar sized libraries
Use of Edge in State Libraries
Where People Connect,
Communities Achieve
![Page 26: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/26.jpg)
• To evaluate technology services as a whole
• To advocate with funders
• To use in planning
• In budgeting
How Oklahoma Public Libraries use Edge
Where People Connect,
Communities Achieve
![Page 27: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/27.jpg)
Library Outcomes
Where People Connect,
Communities Achieve
Tech Infrastructure
- Increased broadband
- Technology Funding
- New laptops & tablets = increase in DH
- Improved staff knowledge on tech skills
Education
- Makerspaces, robotics, 3D printers
- Mobile hotspots
- Increased number and type of tech classes (e.g. coding, tech basics, etc.)
- More tablets & wi-fi
Workforce Development
- Incubator spaces, areas for LT tech access
- Faster upload & download speeds
- Software: Video editing, Skype
- Access for those with Disabilities
![Page 28: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/28.jpg)
What Does Success Look Like?
+ + =
LIBRARY PUBLIC ACCESS
TECHNOLOGYPARTNERSHIPS ACHIEVING
COMMUNITY
PRIORITIES
Where People Connect,
Communities Achieve
![Page 29: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/29.jpg)
QUESTIONS?
![Page 30: Get the Edge Leveraging Data to Actionapi.ning.com/.../NEXTPresentation_FinalParticipant_Edge2015.pdf · Get the Edge –Leveraging Data to Action 14 September, 2015 Susan Benton](https://reader031.vdocuments.site/reader031/viewer/2022022609/5b90681d09d3f22c258bc2e4/html5/thumbnails/30.jpg)
Where People Connect,
Communities Achieve
www.libraryedge.org
Contact Us
www.facebook.com/LibraryEdge
www.twitter.com/LibraryEdge
Kristi Zappie-FerradinoProgram Director, Edge InitiativeUrban Libraries [email protected]
Susan McVeyState LibrarianOklahoma Department of [email protected]