get more online reviews for your small business
TRANSCRIPT
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Get More Reviews And a higher star rating
Feedback Flood is presented by UntilTheySmile.com
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The day after a customer visits...
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Send a personal email, asking if they were happy.
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When they click the “call to action”
button…
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They arrive at a page that asks for a one question response
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This page is branded for your business
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If they respond that they are unhappy
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We ask them to tell us what why they are
unhappy
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The business owner can then follow up with the client.
Most people who are upset just want to be heard.
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Listening to client feedback can also provide valuable business
insights for the owner, including new product offerings.
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If they respond that they are happy
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Only once we know they are happy, we ask them to leave
an online review
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We can feature any site where
you’d like to boost your
review profile.
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We provide instructions for what they will need to do to complete the
review.
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There are alternative initial question formats. 1 - 5 Stars where 4 & 5 go to “happy” page and 1, 2 & 3 stars are sent to the unhappy questionnaire.
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Or, if you prefer, a Smilie-face rating system.
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Results you Can Expect
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High star rating - high number of reviews for any review site you want to target.
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Makes the decision very easy for your potential customer.
Creates Immediate Trust
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10 Ways Feedback Flood Will Improve Your Business
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1. Automated, instant email alerts for any new online review
So you can monitor and reply quickly to avert any reputation problems before they have a chance to go viral.
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2. Automatically stream positive reviews to your website
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3. Detailed reports. Reputation monitoring at a glance.
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4. Improve ratings and ranking on any review site.
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5. Mobile-friendly pages. Customers can create ratings from any device.
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6. Works with customer emails or SMS
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7. Offer incentives on review request page
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8. Fully automated client import for businesses that use MindBody booking system
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9. Higher rankings on review sites brings more clients
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10. Higher rankings on Google!
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Let your customers grow your business with word of mouth marketing.