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Get Jiggy With It OR Marketing Lessons Learned from Pop Culture By Jaciel Keltgen, M.S., C.M.E.

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Page 1: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Get Jiggy With It

OR

Marketing Lessons Learned from

Pop Culture

By Jaciel Keltgen, M.S., C.M.E.

Page 2: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Love the One You’re With.

Thanks to Crosby, Stills & Nash.

Pay attention to your customers and forget

about the ones who haven’t yet fallen in

love with you or your products.

80% of your business

comes from 20% of your

customers.

Page 3: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Yesterday.

With thanks to the Beatles,

especially Paul McCartney.

Don’t worry about

yesterday. Worry about today

and tomorrow.

Focus on your current campaign and make sure you’ve got it right. How are you measuring success? Don’t look back, but at how you’re currently solving problems and how you’re positioned to solve potential/looming customer problems.

Page 4: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

It Sucks to be Paris Hilton.

Apologies to Paris, her puny

puppies and party pals.

Don’t be a cry baby.

Don’t break the law.

Don’t think you’re above the

law just because you (or your

daddy) is famous.

All publicity isn’t good publicity.

Page 5: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Jeremiah Was a Bullfrog.

Make sure your “voice” is distinctive.

Know who you are and get it right.

Don’t confuse your customers with too much information.

Be selective. Be concise.

Don’t try to be the carpet

guy to everyone.

Page 6: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

The Internet is Where It’s At.

Years to reach 50 MM users Radio = 38

TV = 13

Cable = 10*

Internet = 5* (prosperity, innovation, investment & changing lifestyles are contributing factors in growth)

* Morgan Stanley Technology Research Estimate

Research reported in the Economic Commentary of the Federal Reserve Bank of Cleveland showed a significant relationship between Internet use and economic growth.

Page 7: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Jive Talkin’. Be Hip to That.

Get funky with the new lingo.

Enough acronyms to make

your elementary grammar

teacher quiver with excitement.

TQM, ROQ, FAQ, CIOs, ISPs, B2B

buzz words like human capital, knowledge

economy, corporate portals, spin-offs,

economic espionage, domain, web spiders,

click-throughs, spam, chat rooms, first mover

advantage, e-tailing

Page 8: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Be Precise.

OK Go spent hundreds of hours choreographing this video solely on treadmills for their song “Here It Goes Again.”

Precision was

essential and earned

them notoriety and

lots of exposure on

You Tube.

Page 9: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Be an Earth Angel.

People prefer to do business with those

who share the same values and causes.

Be environmentally conscious.

Recycle.

Use recycled materials.

Urge your staff to participate in Community

Clean-up Day, etc.

Page 10: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Play to Your Strengths.

He may not be part of popular culture, but

I often harken back to words of advice

from Keith E. Keltgen, founder of Keltgen

Seed.

Stay true to your mission.

NEVER forget your assets.

If you’re tall, wear heels.

If you’re the market leader,

Keep leading the market.

Page 11: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

Get Jiggy with Free Publicity.

Steve Jobs is a genius, not just because his staff thinks about what is possible.

Apple capitalizes on the “first mover” advantage in business. Sure, being second to market gives you time to perfect, but then you wouldn’t have 250 articles about your inPhone in the WSJ in six months.

Page 12: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

I NEVER Get Jiggy With These…

Know your audience (a.k.a. market research)

Know (and love) your product

Never underestimate the power of a brand

Pay attention to consumer buying processes

Know your route but take the time to stop and

recheck your compass

Embrace change

Everybody loves a sales incentive!

Page 13: Get Jiggy With It - Augustana Universityfaculty.augie.edu/~jkeltgen/images/Get Jiggy with it.pdfLove the One You’re With. Thanks to Crosby, Stills & Nash. Pay attention to your customers

So Get Jiggy With It.

Thank you.

You’ve been a groovy, fab, down-

with-it audience.

Go forth and get jiggy with your

marketing!