georgia tech's survey of technologies used by marta riders filepage 2 georgia tech's...

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders

Please read this before continuing. You are being asked to volunteer in a study by researchers at Georgia Tech. All you have to do to participate in the study is fill out this short, online survey. As compensation for completing the survey, you will receive a $5 Starbucks gift card. Instructions to receive the gift card are on the last page of the survey. You must be at least 18 years old to be in the study. The purpose of this study is to examine how transit riders use new technologies when riding MARTA (Metropolitan Atlanta Rapid Transit Authority). The survey takes about 510 minutes to complete, and the questions include: 1. Your use of the MARTA bus and rail system, 2. Your use of smartphone apps related to MARTA, 3. Information about you, for example, your age and ethnicity, and 4. Your Breeze Card number (a 16digit number on the back of your Breeze Card). In order to receive the $5 Starbucks gift card, you must complete the entire survey, including providing your 16digit Breeze Card number. We (Georgia Tech) cannot gain access to your Breeze Card account. Your Breeze Card number will only be shared with MARTA, in order to determine how many trips you have recently made on MARTA buses and trains. The survey data collected in this research study will be kept strictly confidential. Study records will be kept confidential to the extent allowed by law. The risks involved are no greater than those involved in daily activities. Your participation in this study is voluntary. You do not have to be in this study if you don’t want to be. You have the right to change your mind and leave the study at any time without giving any reason and without penalty. If you have any questions about the study, you may contact Candace Brakewood at [email protected] or Kari Watkins at [email protected]. If you have any questions about your rights as a volunteer for this research study, you may contact Melanie Clark at Georgia Institute of Technology at (404)8946942. Please feel free to print this page for later reference. By checking the box below and clicking the ‘Accept’ button, you indicate your consent to participate in this research study. Thank you for your participation!

1. By checking below, you indicate your consent to participate in this research study.

Please tell us how you usually pay for MARTA bus/train trips.

Welcome to Georgia Tech's Survey of Technologies Used by MARTA Riders

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Ticketing Information

Check to consent and continue.

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Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders2. Do you have a plastic Breeze Card that you use to pay for MARTA buses and/or

trains?

I'm sorry, but you are not eligible to participate in this study because you do not use a plastic Breeze Card. Thank you for your understanding.

Please tell us more about your Breeze Card and how you use it. In order to participate in the study, please share your 16 digit Breeze Card number. It is located on the back side of the Breeze Card in the bottom right corner (see photo). We (Georgia Tech) cannot gain access to your Breeze Card account. Your Breeze Card number will only be shared with MARTA, and it will only be used to determine how many trips you have recently made on MARTA buses and trains.

3. What is your 16digit Breeze Card number? Please do not enter spaces or dashes.

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Sorry.

Ticketing Information (continued)

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Yes, I have 1 plastic Breeze Card that I use when I ride MARTA

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Yes, I have 2 or more plastic Breeze Cards that I use when I ride MARTA

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No, I use a paper Breeze Ticket

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No, I pay directly with cash (by putting cash in bus fareboxes)

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I'm not sure

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Yes,

I

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders4. When did you get your Breeze Card?

5. Do you share your Breeze Card with others?

6. In addition to your Breeze Card, do you pay for rides on MARTA in other ways?

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*

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Ticketing Information (continued)

Within the last year (i.e. within the last 12 months)

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One year or more ago (i.e. 12 months or more ago)

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I'm not sure

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Yes, I often share my Breeze Card with family/friends/coworkers

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Yes, I occasionally share my Breeze Card with family/friends/coworkers

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Yes, I have shared my Breeze Card once or twice in the past

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No, I never share my Breeze Card

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I'm not sure

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Other (please specify)

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Yes, I sometimes pay directly with cash (by putting cash in bus fareboxes)

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Yes, I sometimes use a paper Breeze Ticket

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No, I always use my Breeze Card

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I'm not sure

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Other

Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersPlease tell us more about your Breeze Card(s). In order to participate in the study, please share the 16 digit Breeze Card number of the card that you use most frequently. This number is located on the back side of the Breeze Card in the bottom right corner (see photo). We (Georgia Tech) cannot gain access to your Breeze Card account. Your Breeze Card number will only be shared with MARTA, and it will only be used to determine how many trips you have recently made on MARTA buses and trains.

7. What is the 16 digit Breeze Card number of the card you use most frequently? Please do not enter any spaces or dashes.

8. When did you get your Breeze Card (the one that you use most frequently)?

9. Do you share your Breeze Card (the one that you use most frequently) with others?

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*

*

Within the last year (i.e. within the last 12 months)

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One year or more ago (i.e. 12 months or more ago)

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I'm not sure

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Yes, I often share my Breeze Card with family/friends/coworkers

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Yes, I occasionally share my Breeze Card with family/friends/coworkers

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Yes, I have shared my Breeze Card once or twice in the past

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No, I never share my Breeze Card

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I'm not sure

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Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders10. In addition to your Breeze Card(s), do you pay for rides on MARTA in other ways?

11. Please tell us why you have more than one Breeze Card.

Please tell us how often and where you ride MARTA trains.

12. How many trips did you make on MARTA TRAINS in the last week? Begin counting yesterday and go back 7 days. Count going to and returning from a destination as 2 trips. If your trip(s) involved a transfer between train lines, please count that as just 1 trip.

13. In the last week, which MARTA TRAIN line did you ride most frequently?

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*

Riding MARTA trains

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*6

Yes, I sometimes pay directly with cash (by putting cash in bus fareboxes)

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Yes, I sometimes use a paper Breeze Ticket

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No, I always use a Breeze Card

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I'm not sure

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I have extra Breeze Cards to share with family/friends/coworkers

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I have an extra Breeze Card for visitors

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I forgot I already had one and purchased another one

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I lost/misplaced one and purchased another one

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No trips

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1 trip

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2 trips

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3 trips

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4 trips

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5 trips

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6 trips

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7 trips

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8 trips

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9 trips

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10 trips

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11 or more trips

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders14. In general, where do you usually take MARTA trains?

Please select all that apply.

15. What MARTA train station is closest to your home?

Please tell us how often and where you ride MARTA trains.

16. How many trips did you make on MARTA BUSES in the last week? Begin counting yesterday and go back 7 days. Count going to and returning from a destination as 2 trips. If your trip(s) involved a transfer between bus routes, please count that as just 1 bus trip. If your trip(s) involved both buses and trains, then your trip(s) still counts as a bus trip.

17. In the last week, which MARTA BUS route did you ride most frequently?

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*6

Riding MARTA buses

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*6

I don't usually ride MARTA trains

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To work or meetings

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To school

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To the doctors or other medical appointments

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To run errands or for other personal business

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To social or recreational activities

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To sporting events (e.g. Braves/Falcons games)

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To the airport

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No trips

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1 trip

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2 trips

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3 trips

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4 trips

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5 trips

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6 trips

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7 trips

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8 trips

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9 trips

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10 trips

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11 or more trips

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Other

Other

Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders18. In general, where do you usually take MARTA BUSES?

Please select all that apply.

In the last year, many 'apps' that track the location of MARTA trains and buses in realtime have become available. These apps include MARTA's 'On the Go' apps, Georgia Tech's 'OneBusAway' apps, 'The Transit App' and others.

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Use of Apps with RealTime Information

I don't usually ride MARTA buses

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To work or meetings

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To school

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To the doctors or other medical appointments

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To run errands or for other personal business

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To social or recreational activities

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To sporting events (e.g. Braves/Falcons games)

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19. Have you tried using apps that shows realtime bus/train information on a mobile device or the web? Please check all that apply.

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No, I have not used any apps with realtime information

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Yes, I have used On the Go

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Yes, I have used OneBusAway

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Yes, I have used the Transit App

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Yes, I have used another app (please specify)

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders20. Which app that shows realtime bus/train information do you use most often?

Please select only one answer.

Please answer some questions about using OneBusAway apps.

21. How have you accessed OneBusAway? Check all that apply.

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Questions about OneBusAway Apps

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I don't use apps with realtime information

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On the Go

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OneBusAway

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The Transit App

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I use another app (please specify)

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iPhone App

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Android App

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Windows Phone App

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Mobile Website

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Desktop Website

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders22. As best as you can recall, when did you start using OneBusAway?

23. How did you hear about OneBusAway?

24. How often do you use OneBusAway when riding MARTA TRAINS?

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*

*

May 2014

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April 2014

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March 2014

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February 2014

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January 2014

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December 2013

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November 2013

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October 2013

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September 2013

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August 2013

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July 2013

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June 2013

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May 2013

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April 2013 or earlier

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I cannot remember

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News story on Fox 5

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News story on 11 Alive

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Georgia Tech website/email

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Flyers in rail stations

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Social media (e.g. Facebook/Twitter)

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Word of mouth (e.g. friend/family)

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I cannot remember

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Every time I ride MARTA TRAINS

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Most times I ride MARTA TRAINS

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Sometimes

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Rarely

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Never

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I usually don't ride MARTA TRAINS

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders25. How often do you use OneBusAway when riding MARTA BUSES?

26. How satisfied are you with OneBusAway?

27. Why do you feel that way?

28. Based on your experience, how often does OneBusAway show the correct number of minutes until the TRAIN actually arrives at the station?

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Every time I ride MARTA BUSES

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Most times I ride MARTA BUSES

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Sometimes

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Rarely

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Never

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I usually don't ride MARTA BUSES

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Very satisfied

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Somewhat satisfied

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Neutral

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Somewhat dissatisfied

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Very dissatisfied

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OneBusAway ALWAYS shows the correct number of minutes until the TRAIN actually arrives

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OneBusAway USUALLY shows the correct number of minutes until the TRAIN actually arrives

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OneBusAway SOMETIMES shows the correct number of minutes until the TRAIN actually arrives

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OneBusAway RARELY shows the correct number of minutes until the TRAIN actually arrives

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OneBusAway NEVER shows the correct number of minutes until the TRAIN actually arrives

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I usually don't check realtime information when riding MARTA TRAINS

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I'm not sure

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders29. Based on your experience, how often does OneBusAway show the correct number of minutes until the BUS actually arrives at the stop?

30. Have you had any of the following problems with OneBusAway? Check all that apply.

Please answer some questions about using On the Go Apps.

Questions about MARTA's On the Go Apps

OneBusAway ALWAYS shows the correct number of minutes until the BUS actually arrives

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OneBusAway USUALLY shows the correct number of minutes until the BUS actually arrives

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OneBusAway SOMETIMES shows the correct number of minutes until the BUS actually arrives

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OneBusAway RARELY shows the correct number of minutes until the BUS actually arrives

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OneBusAway NEVER shows the correct number of minutes until the BUS actually arrives

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I usually don't check realtime information when riding MARTA BUSES

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I'm not sure

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OneBusAway showed that a bus/train was coming, but the bus/train never arrived at the stop/station

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A bus/train that was not shown in OneBusAway unexpectedly arrived at the stop/station

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The number of minutes shown in OneBusAway jumped up or down

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A bus stop/train station was missing from OneBusAway or was not shown at the correct location

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When I searched for a route (by name or number), OneBusAway did not find that route

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OneBusAway appeared to be down

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None of the above

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31. How have you accessed On the Go? Check all that apply.

32. As best as you can recall, when did you start using On the Go?

33. How often do you use On the Go when riding MARTA TRAINS?

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*

*

iPhone App

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Android App

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Website

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May 2014

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April 2014

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March 2014

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February 2014

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January 2014

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December 2013

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November 2013

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October 2013

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September 2013

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August 2013

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July 2013

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June 2013

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May 2013

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I cannot remember

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Sometimes

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Rarely

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Never

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Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders34. How often do you use On the Go when riding MARTA BUSES?

35. How satisfied are you with On the Go?

36. Why do you feel that way?

Please answer some questions about using The Transit App or other apps that you may use to check realtime bus/train information.

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Questions about The Transit App and Other Apps


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Sometimes

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Rarely

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Never

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Very satisfied

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Somewhat satisfied

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Neutral

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Somewhat dissatisfied

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Very dissatisfied

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Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders37. As best as you can recall, when did you start using The Transit App or another app

that provides realtime information about MARTA?

38. How often do you use The Transit App or another app with realtime information when riding MARTA TRAINS?

39. How often do you use The Transit App or another app with realtime information when riding MARTA BUSES?

Please tell us about changes that may have occurred since you began using realtime information about MARTA TRAINS.

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*

*

Changes due to RealTime Information

May 2014

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April 2014

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March 2014

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February 2014

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January 2014

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December 2013

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November 2013

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October 2013

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September 2013

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August 2013

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July 2013

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June 2013

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May 2013

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I cannot remember

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Sometimes

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Rarely

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Never

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Sometimes

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Rarely

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Never

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Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders40. Has using an app with realtime information changed the NUMBERS OF TRIPS that

you take on MARTA TRAINS?

41. Has using an app with realtime information changed the amount of time you spend WAITING for MARTA TRAINS?

42. Has using an app with realtime information changed how SAFE you feel when waiting for MARTA TRAINS?

*

*

*

I ride MARTA TRAINS much more often

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I ride MARTA TRAINS somewhat more often

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I ride MARTA TRAINS about the same

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I ride MARTA TRAINS somewhat less often

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I ride MARTA TRAINS much less often

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I spend much more time waiting for MARTA TRAINS

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I spend somewhat more time waiting for MARTA TRAINS

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I spend about the same time waiting for MARTA TRAINS

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I spend somewhat less time waiting for MARTA TRAINS

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I spend much less time waiting for MARTA TRAINS

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I feel much safer when waiting for MARTA TRAINS

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I feel somewhat safer when waiting for MARTA TRAINS

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I feel about the same when waiting for MARTA TRAINS

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I feel somewhat less safe when waiting for MARTA TRAINS

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I feel much less safe when waiting for MARTA TRAINS

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders43. Has using an app with realtime information changed how SATISFIED you are with

MARTA TRAIN service?

Please tell us about changes that may have occurred since you began using realtime information about MARTA BUSES.

44. Has using an app with realtime information changed the NUMBER OF TRIPS that you take on MARTA BUSES?

45. Has using an app with realtime information changed the amount of time you spend WAITING for MARTA BUSES?

*

*

*

I feel much more satisfied with MARTA TRAIN service

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I feel somewhat more satisfied with MARTA TRAIN service

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I feel about the same level of satisfaction with MARTA TRAIN service

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I feel somewhat less satisfied with MARTA TRAIN service

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I feel much less satisfied with MARTA TRAIN service

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I ride MARTA BUSES much more often

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I ride MARTA BUSES somewhat more often

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I ride MARTA BUSES about the same

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I ride MARTA BUSES somewhat less often

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I ride MARTA BUSES much less often

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I spend much more time waiting for MARTA BUSES

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I spend somewhat more time waiting for MARTA BUSES

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I spend about the same time waiting for MARTA BUSES

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I spend somewhat less time waiting for MARTA BUSES

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I spend much less time waiting for MARTA BUSES

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Other

Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders46. Has using an app with realtime information changed how SAFE you feel when

waiting for MARTA BUSES?

47. Has using an app with realtime information changed how SATISFIED you are with MARTA BUS service?

Please answer a few questions about MARTA service changes in the last year.

48. In December 2013, MARTA made service changes on some train lines and bus routes. Were you aware of these service changes?

*

*

MARTA Service Changes

*

I feel much safer when waiting for MARTA BUSES

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I feel somewhat safer when waiting for MARTA BUSES

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I feel about the same when waiting for MARTA BUSES

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I feel somewhat less safe when waiting for MARTA BUSES

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I feel much less safe when waiting for MARTA BUSES

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I feel much more satisfied with MARTA BUS service

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I feel somewhat more satisfied with MARTA BUS service

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I feel about the same level of satisfaction with MARTA BUS service

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I feel somewhat less satisfied with MARTA BUS service

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I feel much less satisfied with MARTA BUS service

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Yes

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No

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I'm not sure

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders49. In December 2013, MARTA made service changes on the following TRAIN LINES. As best as you can recall, have you ridden any of these TRAIN LINES since December? Please check all that apply.

50. Have the December 2013 MARTA service changes impacted the NUMBERS OF TRIPS that you take on MARTA TRAINS?

Red Line

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Green Line

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No, I haven't ridden on either the Red or Green Lines

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I'm not sure

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I ride MARTA TRAINS much more often

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I ride MARTA TRAINS somewhat more often

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I ride MARTA TRAINS about the same

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I ride MARTA TRAINS somewhat less often

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I ride MARTA TRAINS much less often

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I'm not sure

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders51. In December 2013, MARTA made service changes on the following BUS ROUTES. As best as you can recall, have you ridden any of these BUS ROUTES since December? Check all that apply.

2 Ponce de Leon Ave./Decatur

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4 Thomasville/Moreland Ave.

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5 Piedmont Road/Sandy Springs

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27 Cheshire Bridge Road/Ansley Mall

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32 Bouldercrest

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33 Briarcliff Road/Lenox

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37 Defoors Ferry Road/Atlantic Station

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42 Pryor Road/McDaniel Street

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49 McDonough Boulevard

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55 Jonesboro Road/Hutchens Road

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66 Lynhurst Drive/Barge Road Park & Ride

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73 Fulton Industrial

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74 Flat Shoals

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75 Tucker

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82 Camp Creek/Welcome All

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83 Campbellton Road/Greenbriar

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84 East Point/Camp Creek

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87 Roswell Road/Morgan Falls

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89 Flat Shoals Road/Scofield Road

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99 Boulevard/Monroe Drive

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102 Moreland/Candler Park (New Route)

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107 Glenwood Road

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110 Peachtree Street "The Peach"

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116 Redan Road/Stonecrest

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120 E. Ponce de Leon Avenue/Tucker

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124 Pleasantdale Road

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143 Windward Park & Ride

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153 H.E. Holmes Drive/Browntown

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155 Windsor Street/Lakewood Avenue

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162 Headland Drive/Alison Court

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172 Sylvan Road/Virginia Avenue

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180 Fairburn/Palmetto

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185 Alpharetta/Holcomb Bridge Rd.

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189 Old National Highway/Union Station

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193 Sylvan Hills

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No, I haven't ridden any of these routes

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I'm not sure

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders52. Have the December 2013 MARTA service changes impacted the NUMBERS OF TRIPS that you take on MARTA BUSES?

Please tell us about which technologies you use.

53. Which devices/technologies do you use? Check all that apply.

Please tell us more about yourself. This will help assure that the survey is representative of all MARTA riders.

Technology

Demographics (Part 1 of 3)

I ride MARTA BUSES much more often

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I ride MARTA BUSES somewhat more often

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I ride MARTA BUSES about the same

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I ride MARTA BUSES somewhat less often

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I ride MARTA BUSES much less often

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I'm not sure

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iPhone

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Blackberry

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Android Smartphone

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Other Smartphone

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Tablet (iPad, Kindle Fire)

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Laptop or Desktop Computer

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Cell Phone (not Smartphone)

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Text Messaging

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None of the above

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders54. Are you...

Check all that apply.

55. Do you have a valid driver's license?

56. How many cars do you have in your household?

57. How many people live in your household (including yourself)?

58. What is your home zip code? (Enter 5digit zip code; for example, 33620)

Please answer the following questions about changes over the last year.

*

*

*

*


Employed fulltime (35+ hours/week)

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Employed parttime (less than 35 hours/week)

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Unemployed

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Retired

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Student

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Yes

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No

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None

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1

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2

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3 or more

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1

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2

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3

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4

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5

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6 or more

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders59. Thinking back over the last year, have any of the following changes occurred?

If so, please indicate the approximate month.

60. Please tell us if you have had any other changes in the last year that may have affected how/where you ride MARTA buses or trains.

Please tell us more about yourself. This will help assure that the survey is representative of all MARTA riders.

61. What is your gender?

*No

changeMay 2014

April 2014

March 2014

Feb 2014

Jan 2014

Dec 2013

Nov 2013

Oct 2013

Sept 2013

Aug 2013

July 2013

June 2013

May 2013

April 2013

Not sure

My household size increased (e.g. had a child)

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My household size decreased (e.g. child moved out)


The number of cars in my household increased (e.g. bought a new car)


The number of cars in my household decreased (e.g. sold a car)


I moved/changed my household location


I changed my work/school location (e.g. new job, graduated)


I got a driver's license nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

I lost a driver's license nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

55

66


Female

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Male

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA Riders62. Which best represents your age?

63. Are you of Spanish, Hispanic or Latino origin or descent?

64. Which of the following best represents your race?

65. Which best represents your total household income before taxes?

Please see directions below to receive your $5 Starbucks giftcard.

66. Do you have any additional comments about using technology on MARTA, smartphone apps, or your Breeze Card?

6

Thank you for completing the survey!

55

66

Under 18

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18 to 24

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25 to 34

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35 to 44

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45 to 54

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55 to 64

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65 or older

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No, not Spanish/Hispanic/Latino

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Yes, Puerto Rican

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Yes, Mexican, Mexican American, Chicano

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Yes, Cuban

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Yes, other Spanish/Hispanic/Latino

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Black or African American

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White

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American Indian or Alaska Native

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Asian

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Georgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersGeorgia Tech's Survey of Technologies Used by MARTA RidersThank you for completing Georgia Tech's survey about technologies used by MARTA riders. You are now eligible to receive a $5 Starbucks gift card. To receive your gift card, please click here to send us an email. You do not need to include any text in the email, and we will reply to you within 2 weeks and send you your gift card electronically. If the automated email message does not work on your browser, please email [email protected] with the Subject Line "Completed MARTA Survey Request for Starbucks Giftcard". Don't hesitate to contact us if you have any questions. Thanks again for your participation!

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