Georgia Interoperability Network Training Project Overview

Georgia Interoperability Network Training Project Overview

Mark HodgesGeorgia Tech Research Institute

Webinar Agenda

Introduction to GIN Operator Course Demonstration of GIN Operator Course Questions & Answers

Project Objective

To assist public safety agencies in understanding the capabilities of the GIN network and operating it more effectively in daily and emergency operations

Funding/Project Period

Funding provided through GEMA/HS by the Interoperable Emergency Communications Grant Program (IECGP)

Project initiated October 2009 Courses to be developed and deployed

over two years

Course Development Team

GTRI developing all aspects of GIN training courses

GEMA/HS & GSP providing overall technical guidance

User review committee from Georgia 911 community providing course evaluations

911 center operators providing user testing

Project Deliverables

Stand-alone web training courses & video: Basic operator course (completed) Awareness video (projected completion 1st quarter

2011) Supervisor’s course (projected completion 1st quarter

2011)

Supplemental web training courses: Basic radio training course (projected completion 2nd

quarter 2011) Designing radio system infrastructures to enhance

use of the GIN course (projected completion 3rd quarter 2011)

Operator Course Overview

Course explains GIN functionalities, demonstrates them, and then allows students to practice and show mastery of skills

Course now available free of charge, 24/7, on web for public safety agency personnel statewide

Register at the following address: http://www.webinservice.com/gtri

Course Features

Based on a series of lessons describing key GIN functionalities

Simulates how GIN functionalities work then allows student to perform tasks

Presents standard methods of operating GIN tasks, not all possible methods

Provides optional audio narrative Takes approximately 2-4 hours to complete Certificates of completion & CEUs to be

provided

Course Lesson Topics

GIN Overview Basic Features of Your GIN Workstation Using GIN to Communicate with Field Units Patching Together Field Units (Radio to Radio

Talkpath) Communicating with Another Jurisdiction

(Dispatch Talkpath) The GIN in Action: Example Scenarios GIN Maintenance & Troubleshooting

Lesson Format

Describes GIN functionalities Simulates GIN functionalities Allows students to practice GIN

functionalities Assesses student competence in

performing GIN functionalities

Supervisor Buy-In

Successful rollout of the course requires the support of supervisors who: Take the operator course Talk to their staff about importance of GIN Encourage staff members to take course Provide time for staff members to take course Recognize accomplishment of staff members

who complete course Continue to encourage others to take course

Technical Assistance

The course web site provides: An email address to write if you have

trouble getting into the course An email address to identify content issues

and suggest changes in the course Changes will be considered during the

first 6 months of course availability, then a second version of the course will be created.