george inch 30 years transport & logistics senior management /director level sales, marketing,...

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George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting Member of Transport Tribunal since 2002 Set up own Business Development Company 2009 Developed Social Media Expertise Business Development in the Information Age Online Marketing For Transport Business Development in the Information Age ►Helping Logistics Companies Generate Leads & Sales ► LinkedIn Coach ►Online Marketing ►

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Page 1: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

George Inch•30 years Transport & Logistics•Senior Management /Director level•Sales, Marketing, Operations

•BRS•Exel•Unipart•Tibbet & Britten•DHL

• Sitting Member of Transport Tribunal since 2002• Set up own Business Development Company 2009

•Developed Social Media Expertise

Business Development in the

Information AgeOnline Marketing For Transport

Business Development in the Information Age►Helping Logistics Companies Generate Leads & Sales LinkedIn Coach ►

Online Marketing ► ►

Page 2: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

George’s Guide to Social Media

Business Development in the

Information AgeOnline Marketing For Transport

Page 3: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

George’s Guide to Social Media

Business Development in the

Information AgeOnline Marketing For Transport

How on Earth will Social Media help me in my business?

Isn’t it just kids and pop stars sending inane messages?

Page 4: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

How will it help me grow my Business?

How do you currently Market?

Ride the wave of business growthRide the wave of business growthOnline Marketing for Logistics

•Networking•Word of Mouth•Referrals

Business Development in the

Information AgeOnline Marketing For Transport

Page 5: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social MediaDefinition:‘Social media refers to the means of interactions

among people(social) in which they create, share,

and exchange information and ideas

in virtual communities and networks

using the internet(media)’  Wikipedia

Business Development in the

Information AgeOnline Marketing For Transport

Page 6: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social Media •Social media marketing is the process of gaining website traffic or attention through social media sites.(Word of Mouth)

• Social media marketing programs usually create content that attracts attention and encourages readers to share it with their social networks.(Networking)

•A corporate message spreads from user to user and resonates because it appears to come from a trusted, third-party source, as opposed to the brand or company itself. (Referrals)

Business Development in the

Information AgeOnline Marketing For Transport

Page 7: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social Media

•This form of marketing is driven by word-of-mouth, meaning it results in earned media rather than paid media. (Referrals)

•Social media is a platform that is easily accessible to anyone with internet access. (Networking)

•Increased communication for organizations fosters brand awareness(Word of Mouth)

•social media is a relatively inexpensive platform for organizations to implement marketing campaigns(Networking)  

Business Development in the

Information AgeOnline Marketing For Transport

Page 8: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social Media Marketing

Ride the wave of business growthRide the wave of business growthOnline Marketing for Logistics

•Networking•Word of Mouth•Referrals

Business Development in the

Information AgeOnline Marketing For Transport

Online

Page 9: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social Media Marketing

Ride the wave of business growthRide the wave of business growthOnline Marketing for Logistics

•Does not replace traditional Marketing

•The more you do it the bigger the results

Business Development in the

Information AgeOnline Marketing For Transport

Online

MORE OF THE SAME.........CONSISTENTLY

Page 10: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social media why use it: It’ free (sort of)

You have a huge audience

A powerful communication tool

You can engage easily

A visible presence

Real time feedback

Business Development in the

Information AgeOnline Marketing For Transport

Page 11: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Social media can be used for: Brand awareness

Networking

Recruitment/Job Finding

Direct promotions

Customer service

Product / service feedback

Business Development in the

Information AgeOnline Marketing For Transport

Page 12: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

What Social media cannot do!

Save bad products / business

Be an over night success

Market for free!

Business Development in the

Information AgeOnline Marketing For Transport

Page 13: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

What Social media cannot do! AGAINIt cannot replace all the other elements of

the Marketing Mix

Business Development in the

Information AgeOnline Marketing For Transport

Page 14: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Overview of Platforms LinkedIn

Twitter

Facebook

Slideshare

YouTube

Business Development in the

Information AgeOnline Marketing For Transport

Page 15: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Twitter Social

One to many

Real time engagement

Communication

Awareness

Definition 'a short burst of inconsequential information,' Jack Dorsey-Twitter Founder

Ride the wave of business developmentOnline Marketing for Logistics

Business Development in the

Information Age

Page 16: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

Facebook

Social/Social

Consumer

Brand building

Target Ads

Business Development in the

Information AgeOnline Marketing For Transport

Page 17: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn Business 2 Business

Peer to peer

Business owners

Corporate

Business Development in the

Information AgeOnline Marketing For Transport

Page 18: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedInOn-line•Word of Mouth•Referral system•Inbound Lead Generation

Ride the wave of business growthBusiness Development

in the Information Age

Online Marketing For Transport

Page 19: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn Overview Started 2002

Not until 2006 before it took off. Now growing fast

225 Million (UK 12 Million)50% are key decision makers or influencers

85% do not know how to use it!!!

Business Development in the

Information AgeOnline Marketing For Transport

Page 20: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn Overview Business 2 Business

Online business networkA way to start a business relationship online

Take off-line

Develop relationship

Internet dating for business

Business Development in the

Information AgeOnline Marketing For Transport

Networking

Page 21: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn Overview Huge sales database

Self Updating

Real time & relevant

Powerful Search Engine

Business Development in the

Information AgeOnline Marketing For Transport

The majority of “users” do not know how to use it

Correctly!!

Page 22: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

In the Information Age

Data is easy to get!!

It’s how you use it that counts!!!!!

Business Development in the

Information AgeOnline Marketing For Transport

Page 23: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn Why Bother?Cost effective

On-line introduction

No physical networking

Benign introductions

No Cold calling

Business Development in the

Information AgeOnline Marketing For Transport

No Cold Calling!!!!

Page 24: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn – How does it work? Two main elementsPersonal profiles

The individual

Credibility, Expertise

Promotes yourself

Company pages The company/the business

Drives traffic to the individual

Drives traffic to the web site

People Buy from People!

Business Development in the

Information AgeOnline Marketing For Transport

Page 25: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn – Profiles Your value

All about YOU

What value can you bring?(WIIFM)

People buy People

EvidenceSkills & expertise

Recommendations

Endorsements

Business Development in the

Information AgeOnline Marketing For Transport

Personal Referrals!

Page 26: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn – Company pages New marketing power

Content is real time

Content can be generated by clients

Two way traffic unlike web

Dynamic by driving people to the page

Shows recommendations from clients

Real time, news and promotions

Reflected in Google

Business Development in the

Information AgeOnline Marketing For Transport

Networking + Word of Mouth + Referrals

Page 27: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn – Company pages Real content!

All about the business

Works together very well with personal profile

A good company page must have a good

professional profiles to back it up

WebsiteWeb tends to be static

Interaction of the two is powerful

Makes the combination dynamic

Business Development in the

Information AgeOnline Marketing For Transport

Word of Mouth!

Page 28: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedIn – Company pages Buyer powerBuyers are using LinkedIn more than sellers

Using it to find or justify the use of a supplier

Using it as a reference point

Finding real live recommendations

Business Development in the

Information AgeOnline Marketing For Transport

WarningIf your buyers and competitors are on it

and you are not you will be left behind

Page 29: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

LinkedInThe Most PowerfulYet Under UtilisedMarketing Tool Today

Business Development in the

Information AgeOnline Marketing For Transport

Page 30: George Inch 30 years Transport & Logistics Senior Management /Director level Sales, Marketing, Operations BRS Exel Unipart Tibbet & Britten DHL Sitting

For more information:

George Inch07798 500250

Business Development in the

Information AgeOnline Marketing For Transport