Job Scheduling and Dispatch

Customizable Mobile Forms

Mapping and Location

Reports and Accountability

Mobile Workforce Management

for Public Sector

GeoPal is a cloud service and mobile app for Public Sector bodies and partner

organisations that need to cost effectively manage teams of field workers.

• Verified mobile data capture with time, date & location stamps

• Simplified job scheduling and dispatch with location tracking

• Seamless integration with CRM, GIS, or other IT systems

• Eliminate paperwork to reduce your admin time & costs

• Health & Safety Legislation compliance with mobile forms for

Risk Assessment and Vehicle Roadworthiness Inspection Checks

• Lone Worker Protection, panic alarm and still detection

What is GeoPal?

GeoPal for Public Sector

GeoPal is so flexible in deployment it can be used to manage just about

any information collection requirement for your staff out in the field.

Used by Public Sector bodies and their partners for:

• Completing paperless surveys, and scheduling and dispatch of jobs

Environment (Waste, Roads), Water, and Housing divisions of local government.

• Managing assets in the field, auditing and scheduling of maintenance or repair work.

• Compliance with Health & Safety legislation regarding lone worker protection and

vehicle roadworthiness using GeoPal to eliminate paper and costly additional devices.

• Enhancing existing CRM, GIS, FixMyStreet, and other internal IT systems by integrating

GeoPal as a mobility plug-in for real-time reporting and analysis of all field data.

Problems Solved by GeoPal

VisibilityLack of visibility of staff when they leave the office

ProductivityLow productivity due to inefficient scheduling or time-theft

EfficiencyHigh admin costs due to manual processing of paper forms & data re-entry

Proof of Delivery Lost, incomplete, or delayed paperwork = no proof of service delivery and inaccurate records

Compliance with Regulation & LegislationNo efficient way to monitor worker performance & safety, Vehicle Inspection Checks,Risk Assessments

There are two parts to GeoPal, a mobile app and a web management system.

The mobile app is used to replace paper-based survey or inspection forms and work orders,

allowing field employees to work smarter and faster.

Capture text, photo, video, barcode/RFID, geospatial data, and more, collated instantly

and accurately transferred between field and office with no need for data re-entry.

GeoPal mobile apps are available for Android and iPhone.

How it works – Mobile App

How it works – Web Management System

There are two parts to GeoPal, a mobile app and a web management system.

The online management system streamlines scheduling and operations,

providing visibility, detailed data and real-time reports

for improved business insight and decision making.

• Used to create mobile forms and workflows, manage assets, schedule and dispatch jobs.

• Track the location of field workers, assets, customers on an interactive map.

• Customize, schedule and analyse reports and data collected in the field in real-time.

• GeoPal creates significant efficiencies in managing field work, which often introduce

operational improvements in other areas, such as administration.

• Easily schedule work for off-site teams and contractors, providing all needed workflow

instructions, site information, and documentation through the mobile app – no paperwork.

• In the field, all activities are completed using the GeoPal mobile app, eliminating the need

to carry multiple paper forms, camera, surveyor GPS equipment, and costly additional

devices for lone worker protection.

“GeoPal is being used by a large range of departments in Wexford County Council.

It eliminates paperwork to streamline operations, gives an audit trail of work done,

and provides extended data for Management to analyse.”

Streamline Operations

• Legislation regarding health and safety of workers and vehicle roadworthiness recently

passed at Irish, UK, and EU level puts a burden on public sector bodies to prove compliance.

• GeoPal ensures all information collected is verified with time, date and location-stamps,

providing detailed records for monitoring or auditing work completed.

• Mobile forms used to record Risk Assessments or Vehicle Roadworthiness Checks are

saved securely in the cloud, ensuring no lost paperwork and accurate, verified records to

prove compliance with legislation.

“In Wexford County Council, Health & Safety is priority 1, 2 and 3.

We feel that GeoPal can really help us with compliance in this area.”

Improve Compliance with Health & Safety

Lone Worker Protection enables public sector bodies and their partners to ensure the health

and safety of their field workers with the GeoPal mobile app:

• Panic Alert - Allows the lone worker to send a discreet alert to the office if they find themselves

in a hazardous situation, or there is a threat to their personal safety.

• Still Detection - Detects non-movement after a specified period of time and sends alerts to the

office to notify the possibility of illness or incapacitation.

• Welfare Checks - Enables a regular notification to the phone. If worker does not interact with the

notification, alerts will be sent to the office.

GeoPal lone worker protection notes the exact time and location of the worker, ensuring help

can be sent to the right location in a timely manner. It does not require the purchase of costly

additional devices, all services are provided through the GeoPal mobile app.

Improve Compliance with Health & Safety

GeoPal enables real-time reporting and analysis of data captured accurately in the field.

Benefits to public sector bodies and partners include:

• Increased visibility and operational control, to support critical decision-making.

• Faster report creation, increasing satisfaction of government stakeholders.

• Real-time progress updates, increasing citizen satisfaction with services such as

dealing with instances of illegal dumping, or mains water leaks.

“Earlier this year we had a big issue with waste collection. We were able to go to

the meeting with reports, dates, times of issues, and photographs. GeoPal provides

us with the statistics and back-up information.”

Real-Time Reporting & Data Analysis

GeoPal’s low-cost productivity enhancing solution enables the public sector to make more effective

use of limited budgets. GeoPal improves accuracy of field data capture, tracks location of assets, and

improves scheduling and protection for off-site workers and contractors.

GeoPal significantly reduces administration time and costs associated with:

• data collation and re-entry from paper forms or spreadsheets,

• printing and distributing work orders and job assignments,

• deciphering handwritten forms,

• searching for lost or delayed paperwork.

“There is certainly a man hour saving in avoiding re-typing of

paper reports and it is also much quicker to run reports.”

“GeoPal has freed up 50% of our office administrators’ time,

allowing them to work on higher value tasks.”

Reduce Admin Time & Costs

Enhance the investment in your office systems by adding mobility to these systems,

providing a communication channel between your back office and the front lines, to

improve the quality of data capture and reporting for your business.

GeoPal’s flexible and open API suite enables you to integrate with

almost any existing IT system, including:

• GIS and asset databases

• CRM and web portals

“GeoPal is being used a lot for Risk Assessments and the results are stored on the cloud,

making it much easier to extract data for analysis. We make extensive use of GeoPal APIs.

This has enabled us to add mobile functionality to our in-house CRM system.”

Seamless Integration

GeoPal is a cloud service and mobile app to manage field workers, reducing admin costs,

increasing productivity, and meeting regulations for Health & Safety legislation.

Companies using GeoPal:

• Eliminate up to 100% of paperwork

• Reduce administration time and costs by up to 50%

• Improve employee productivity by up to 20%

• Improve visibility of employees and assets in the field

• Create detailed, accurate reports in minutes rather than days

• Enhance accountability with real-time verification of data

• Assist in meeting mandatory Health & Safety Regulations

Benefits of GeoPal

The mission of Wexford County Council is to improve the quality of life of the people of Wexford

by representing the interests of citizens and providing services to meet their needs.

Wexford County Council uses GeoPal for surveys, inspections, and lone worker protection across

a number of departments including Environment, Water, and Housing.

GeoPal has been integrated into the existing IT systems, including a CRM and an ArcGIS database, enabling

Wexford County Council to securely and instantly transfer data and asset information captured in the field to

their internal systems for analysis and reporting.

“GeoPal gives us real-time reports from the field. Within minutes, we have a good overview of what is

happening on the ground. In the past we had an incomplete picture. GeoPal solves this problem. It is very

straight forward to use, and also very configurable.”

Success Story

Dublin City Business Improvement District work on behalf of the 2,500 businesses in

the area to create an attractive, welcoming, vibrant and economically successful space

in Dublin City Centre. Dublin City BID is active in ensuring a safe and secure city, by

providing visitor assistance and reporting street issues such as littering and graffiti to

the City Council for resolution.

With GeoPal, Dublin City Bid has:

• Increased Ambassador productivity by 20%, enabling expansion of the visitor assistance program,

• Reduced admin time by 50%, allowing more focus on higher value social media and marketing activities,

• Provided detailed stakeholder reports with heat maps showing prevalence of issues in city areas, that have

been created in minutes, rather than days, as happened prior to GeoPal.

“Because GeoPal has eliminated paperwork and freed up significant administration resources for staff

members, it enables us to concentrate on marketing activities both on and offline. This has been a significant

improvement for our overall marketing strategy and operating costs.”

Success Story

• In Ireland, GeoPal currently works with Wexford, Fingal, Cork,Roscommon County Councils and Dublin City

Council, in addition to the OPW and several private contractors providing services to the public sector.

• Internationally, GeoPal works with diverse public bodies and contractors in the UK and the USA.

Using GeoPal in the Public Sector…

Job Scheduling and Dispatch

Customizable Mobile Forms

Mapping and Location

Reports and Accountability

Mobile Workforce Management for Public Sector

GeoPal cloud and mobile app improves productivity and reduces costs for organisations with field-based workers.