genuine cummins parts dealer newsletter · epa 2013 dpfs: isb, isl and isx. the pricing action was...

Genuine Cummins PartsDealer NewsletterJune, 2016

Every™ Minute Counts Cummins ReCon EnginesCummins is pleased to release new information for Q2 2016 to help you promote our ReCon® engines with the Every Minute Counts campaign.

To promote the Every Minute Counts campaign you will find:

�� A counter mat insert (bulletin number 2878932)

�� Five Heavy-Duty (HD) brochures (bulletin number 2878931)

�� Five MidRange (MR) brochures (bulletin number 2878930)

�� Parts Professional Training #70 “Selling ReCon engine.”

How to use the promotional materialPlease display the counter mat prominently on the counter you use for customer interaction. The price section was intentionally left blank to allow for Cummins authorized sales locations to write in their current market price for each option.

Three times a year, we will send new mat inserts for you to place inside the counter mat. The counter mats are created to help you upsell and promote products throughout the year.

If you are a dealer and do not currently have a counter mat (bulletin # 2878831) and would like to order one, please complete the form on this website: http://now.cummins.com/countermats (orders must be received by July 31).

How to request additional materials:To order more printed materials contact your local distributor and provide the corresponding bulletin number. Go here: https://quickserve.cummins.com/qs3/qsol/promotions/recon/every_minute_counts_recon_engines.html to download digital versions of the material.

We are also promoting Cummins ReCon engines by advertising on the following websites and in printed magazines:

�� Overdrive

�� Fleet Equipment

�� Truck Parts and Service

�� VehicleServicePros.com

Parts Professional #70Parts Professional #70 “Selling the ReCon Engine” demonstrates how to identify qualified candidates, present a sales pitch, respond to customer rebuttals and close the sale. North American distributors and dealers who get 100% on the quiz could receive a Cummins branded sports bottle! (prizes are limited) https://partspro.cummins.com/partspro/index.php

20% Price Reduction on Genuine Cummins Diesel Particulate FiltersCummins is pleased to announce a significant price reduction of up to 20% on most on-highway Diesel Particulate Filters (DPFs). This price reduction went into effect on January 02, 2016 for the following:

�� EPA 2007 DPFs: ISB, ISC, ISL and ISX

�� EPA 2010 DPFs: ISB, ISC and ISL

�� EPA 2013 DPFs: ISB, ISL and ISX.

The pricing action was made in order to make Genuine Cummins DPFs more attractive against increased competition in the market. Customers

who purchase Genuine Cummins DPFs are now receiving a far superior product at a very competitive price. Any place Genuine Cummins Parts are sold should be taking full advantage of this price reduction to aggressively promote Genuine DPFs to customers.

NOTE: Price reduction is not applicable to ISX 2010 ReCon DPF part numbers (PN). Please contact your local Cummins distributor for a complete list of part numbers and pricing.

The Genuine Cummins DifferenceGenuine Cummins DPFs are built to Cummins exact specifications for performance and reliability, while meeting the most stringent emissions regulations. It’s not always easy to spot the differences between Genuine Cummins DPFs and non-genuine DPFs, but there are indeed differences. These differences can have a huge impact on performance and reliability over the long run. From being constructed of superior materials, to using advanced cell geometry, genuine Cummins DPFs are a cut above the rest.

To learn more about these differences please take: Parts Pro 69.

In addition to developing Parts Pro 69, Cummins also produced bulletin 2878918 (Counter Mat Insert) and 2878917 (Table Stand Insert) to help Cummins dealers promote the price reduction directly to customers. To order any Cummins bulletins please contact your local Cummins distributor.

https://partspro.cummins.com/partspro/index.php https://quickserve.cummins.com/qs3/qsol/promotions/newparts/dpf_promotions.html

Cummins Heavy-Duty Overhaul ProgramThe Cummins Overhaul Program for Heavy-Duty engines is being continued for 2016 with no changes to the discount structure. This means that customers can combine the purchase of a N14, ISM, M11, ISX12 or ISX15 overhaul kit with a cylinder head and additional Genuine Cummins Parts and save a bundle. The overhaul program is simple to administer and offers significant savings potential for your customers. Dealers simply need to provide a bill-of-sale to their local distributor showing that the discount was given to the customer and Cummins will reimburse the discount.

The goal of the program is to increase Genuine Cummins Parts sales by offering additional discounts for customers in need of a Heavy-Duty engine overhaul. This chart shows how the three levels of savings are applied for each engine model.

*All three N14 cylinder heads must be purchased / **Parts total EXCLUDES core. Totals include all parts with a Cummins new or ReCon® part number, including Cummins branded belts and Cummins/Fleetguard® filters.

The first level of savings occurs when customers choose to purchase an overhaul kit and corresponding cylinder head. Since the program first started, sales data shows that nearly 90% of overhaul kits are being sold with a head. This means that 90% of your customers are instantly qualified to redeem the first level of savings.

Our data also shows that customers who are performing overhauls are often choosing to replace a combination of injectors, fuel pumps, lube pumps and thermostats. If their combination of additional parts doesn’t qualify them for the second level of savings, it’s easy to show them how spending a little bit more can pay off by saving them an additional $400 or $500. If the customer chooses to replace the

above parts and a camshaft, connecting rods, EGR, or aftertreatment components, chances are good they’ll qualify a total savings of either $1,200 or $1,500.

It’s important to keep the Cummins Overhaul Program in mind when quoting overhauls to your customers. By understanding the various levels of savings it’s easy to guide your customer through the most cost effective overhaul solution.

Marketing bulletin 2878827 is currently available to help you inform your customers about the Cummins Overhaul Program. Contact your local Cummins distributor today or visit: QuickServe for more details.

https://quickserve.cummins.com/qs3/qsol/products/newparts/cummins_ISX_overhaul_prog_2011.html

Fuel Economy Improvements ISX EPA 2007Nothing attracts your customers’ attention more than fuel economy improvements and the associated cost savings. Improved fuel economy has an immediate impact on a customer’s bottom line. The more an engine is run, the easier it is to see the initial investment paid off. Cummins has always been committed to providing our customers with the lowest possible total cost of ownership. Therefore, we are always looking for new ways to improve our new and legacy products. The following technologies have been developed to help improve fuel economy on ISX EPA ‘07 engines.

ECM CalibrationIn February, 2016 a new calibration was released that changes the ratio of fresh air to recirculated exhaust gas that is sent to the engine. This relatively inexpensive improvement provides ISX EPA 2007 engines with a fuel economy improvement of up to 1.5% and is emissions transparent. To customers, an ECM recalibration is a simple service event. This calibration is currently available on INCAL and is great way to start a conversation with your customers about fuel economy.

Naturally Aspirated Air Compressor The Naturally Apirated Air Compressor (NAAC) is available as a first-fit option and is now available for the aftermarket. NAAC can provide ISX EPA 2007 engines with a fuel economy improvement of up to 2% depending on duty-cycle. The NAAC is a plumbing kit that allows the compressor to pull in ambient air rather than boosted air from the turbocharger. By not pulling air from the turbocharger, parasitic load is reduced on the engine resulting in improved fuel economy.

Redesigned EGR CoolerThis coming June, the current EGR cooler will be superseded by another product improvement. Building on the design changes that brought improved durability to the field two years ago, our engineers have developed new internal cooling coil geometry that produces 15% less soot loading on the aftertreatment system. Sending less soot to the aftertreatment system means that the Diesel Particulate Filter (DPF) will have to regenerate less frequently and be able to take advantage of more passive regenerations. By improving the performance capabilities of the EGR both fuel economy and intervals between DPF cleanings will be increased.

New Diesel Particulate Filter (DPF) In August, Cummins will be releasing an improved DPF substrate featuring asymmetric cell technology. This new substrate will increase the DPFs ash holding capacity by 15%. Being able to effectively hold more ash means the DPF will regenerate less frequently. When combined with the redesigned EGR cooler and ECM calibration customers can expect an ISX EPA 2007 to experience a fuel economy improvement of up to 2.5%.

With the exception of the ECM recalibration all of these parts are going to be seen by your customers as “replace as fail” components. That’s why it’s important to take advantage of their next service event to inform them of the benefits shown below. That way, when they are ready to replace one of these key components, your shop will be the first place they call.

1.0% 1.5%1.0%1.5%

Encore Xtra™

Encore Xtra is a new in-service extended protection plan for ISX (EPA 2010 and 2013), ISX12 G (EPA 2013) & ISL G (EPA 2013) automotive engines in the United States and Canada. Encore Xtra provides increased residual value at the time of resale. This means reduced total cost of ownership over the life of the engine and extended protection that is transferable to subsequent owners

Eligibility and Requirements:�� The engine must be outside of 18 months

from the date-in-service (DIS) or have reached 200,000 miles, whichever occurs first. Existing extended coverage must be expired and cannot be combined with a separate Fuel Pump extended coverage. This Plan is available to the first and subsequent owners of the Engine. Coverage is available one time, per owner.

�� Encore Xtra coverage does not apply to Cummins ReCon engines.

�� Inspection and repairs completed

�� Inspection form completed and signed by an authorized Cummins distributor or dealer.

�� Engine must be within the listed years and mileage from DIS:

�z ISX 6 years/650,000 miles

�z ISX12 G 5 years/500,000 miles

�z ISL G 5 years/400,000 miles

For more information including pricing for Encore Xtra and other Cummins Warranty information please contact your local Cummins Distributor. Look for the new “Selling Encore Xtra” document to be released soon.

Encore Xtra Protection Plan 2 (XT2) coverage includes:�� Registered parts and labor

�� Internal components, major components, and major engine systems, including cooled EGR major components

�� Covers all these components, including mounting hardware and gaskets:

�z Cylinder head assembly

�z Rocker lever assembly

�z ECM

�z Pistons, rings and liners

�z Lube oil cooler assembly

�z Cylinder block assembly

�z Front gear cover

�z Oil pan

�z Connecting rod assembly

�z Lube pump assembly

�z Camshaft and bushings

�z Cam follower assemblies

�z Crank shaft assemblies

�z EGR cooler, valve, and mixer

Encore Xtra Protection Plan 1 (XT1) our most extensive coverage includes:�� Everything in plan 2 Pluse these additional

components:

�z Fuel Injectors (excluding aftertreatment injector)

�z Turbo

�z Water pump

�z Fuel pump

�z Air Compressor

�z Select engine sensors

Encore Xtra bulletin 2878926 is currently available to help promote Encore Xtra coverage.

Extended Coveragefor ISX Engines

SmartSaver6 Injector KitsThis May, Cummins released the SmartSaver6 Injector Kits for ISB5.9 and ISB6.7 on-highway applications. Cummins SmartSaver6 Injector Kits contain six ReCon injectors that have been remanufactured to Cummins precise standards for quality and performance. These injector kits are available for 2002-2010 ISB5.9 and ISB6.7 diesel engines that have the high-pressure common rail (HPCR) fuel system.

SmartSaver6 Part Number

Engine Model Year

5263318006R MY 2002 - 20045263318006R MY 20045253221006R MY 2004 - 20075253220006R MY 2007 - 2010

SmartSaver6 Injector Kits are meant to incentivize customers to replace all six injectors at the same time. The pricing of the kits will allow customers to save up to 30-35% vs. the cost of buying six injectors individually. That’s better than buying five and getting one injector for free!

Marketing bulletin 2878929 highlighting the customer benefits of the injector kits is currently available. Please use this flyer to reach out to your customers and explain the benefits of replacing all six injectors at the same time using the SmartSaver6 Injector Kits. Please contact your local distributor for a complete list of available numbers and pricing.

MidRange Overhaul Kits When your customer has a Cummins B3.9, B5.9, C8.3, ISB 5.9, QSB 6.7, ISC 8.3 and QSL 9 engine that needs an overhaul, there’s a genuine advantage to using a Cummins MidRange Overhaul Kit. These kits come complete with every part you need to perform a basic overhaul, from rings and pistons to bearings and gaskets. Plus, they come with full-warranty coverage of up to 1 year, 100,000 miles, or 3,600 hours. For long lasting value, you can’t beat a Genuine Cummins MidRange Overhaul Kit.

Rather than having to look up and order each part separately, you can now order complete Overhaul Kits with just one part number. To help make sure you’re ordering the correct MidRange Overhaul Kit, Cummins has produced the MidRange Overhaul Quick Reference Guide that allows you to look up overhaul kit part numbers by corresponding piston part number and CPL. The MidRange Overhaul Kit Program page can be found on QuickServe Online under the products tab.

MidRange National Overhaul Warranty.When your customers want a comprehensive overhaul, offering them a Cummins NOW Overhaul will provide them with the peace of mind they deserve. An overhaul backed by Cummins NOW includes a complete teardown and inspection of key components so that the correct reuse/replacement decisions are made. Customers get a nationwide warranty that’s good for up to 3 years depending on the coverage bought:

�� 1 year / 50,000 miles (80,468 km) or 1,800 hours.�� 2 years / 100,000 miles (160,935 km) or

3,600 hours.�� 3 years / 150,000 miles (241,402 km) or

5,400 hours.

NOW MidRange Coverage.

�� Engines covered – B5.9, ISB, QSB, C8.3, ISC, QSC, ISL and QSL�� Key markets covered - Construction /

Agriculture, Transit and School Bus, Municipals (utility, and transport trucks), RV, Fire Truck / Emergency Vehicles (automotive only)�� Build dates – Engines built in 1995 and later

Cummins NOW program offers these exclusive features:�� Coverage on replacement parts, inspected

parts and installation workmanship related to covered parts�� Parts and labor are 100% covered�� Travels throughout the U.S. and Canada�� Transferable to next owner at no additional

charge�� No deductibles required�� Increases the resale value of equipment

To help inform your customers about NOW for MidRange engines, marketing bulletin 4021552 is currently available. For information on becoming a NOW certified dealer contact your local distributor today.

Cummins Announces Testing Capability For Natural Gas ReCon EnginesCummins is pleased to announce that the ReCon plant in San Luis Potosi, Mexico, now has the ability to fully dyno test all MidRange and Heavy-Duty natural gas-powered ReCon engines, including the Cummins Westport ISL G and ISX 12G ReCon engine models. Every single natural gas engine the plant builds will now be hot tested just like the industry-leading diesel ReCon engines that the SLP plant is so well known for.

That also means from now on every natural gas MidRange and Heavy-Duty ReCon engine is backed by the full ReCon engine warranty as described in circuit.cummins.com. This will ensure that our customers can extend the lives of their equipment with the peace of mind that only comes with a Genuine Cummins solution and warranty. For example, Automotive or Transit ReCon ISL G engines up to 225 hp are warranted for 2 years and unlimited miles, while ISL G engines above 225 hp are warranted for 2 years or 100,000 miles, whichever comes first. Automotive or Transit ISX 12 G ReCon engines are covered for 2 years/200,000 miles. Extended coverage plans are also available. For full warranty details on these or legacy natural gas ReCon engines, please consult the appropriate warranty bulletins on Circuit.

On the next page is a full list of the MidRange and Heavy-Duty natural gas ReCon engines, long blocks and short blocks offered by Cummins. To find out if there is a Cummins ReCon engine to match your customers’ particular needs, please contact your local Cummins distributor. If a customer has an application that is not served by one of these models, your distributor can work with Cummins New and ReCon Parts to determine if a new ReCon offering is possible.

See Next Page for Current Natural Gas ReCon Offerings:

LONG PN PN DescriptionEngineSeries

Displ. Liters

CPLProduct

TypeMarket

ApplicationCert. Level

DR0612000RX BLK, LONG 6B 5.9 C CNG 6B 5.9 8527 Long Block Construction N/A

DR0656200RX BLK, LONG 6B 5.9 98 B CNG 6B 5.9 8018 Long Block Automotive EPA 98

DR0685300RX BLK, LONG 6BT 5.9 B CNG 6BT 5.9 8302 Long Block Automotive N/A

DR0642200RX ENG 6BT 5.9 E3 B 195@2800 CNG 6BT 5.9 8198 Engine Automotive EURO 3



DR0620100RX BLK, LONG 6C 8.3 C CNG 6C 8.3 8437 Long Block Construction N/A



DR0629100RX ENG 6CTAA 8.3 G 280@2400 CNG 6CTAA 8.3 8772 Engine Bus N/A

DR0651800RX ENG 6CTAA 8.3 02 U 280@2400 CNG 6CTAA 8.3 8012 Engine Bus EPA 07

DR0504700RX BLK, LONG L 10 CNG L10 10 Multiple Long Block Bus N/A

DR0504800RX BLK, LONG L 10 G CNG L10 10 Multiple Long Block Automotive N/A

DR0642600RX BLK, LONG BC-G (RATIO 10:1) BC3 14 1776 Long Block Construction N/A

DR0765100RX BLK, LONG BC3-G (RATIO 8.5-1) BC3 14 Multiple Long Block Industrial N/A


Displ. Liters

CPLProduct

TypeMarket


429935300RX BLK, SHORT ISL 8.9 10 B CNG ISL 8.9 Multiple Short Block Automotive EPA 10




DR0689800RX BLK, LONG ISL 8.9 10 B CNG ISL 8.9 0897 Long Block Automotive EPA 10

DR0699000RX BLK, LONG ISL 8.9 10 B CNG ISL 8.9 Multiple Long Block Automotive EPA 10



DR0698900RX ENG ISL 8.9 10 B 320@2100 CNG ISL 8.9 3517 Engine Automotive EPA 10



429986300RX BLK, SHORT ISX 11.9 13 B CNG ISX 11.9 3647 Short Block Automotive EPA 13

DR0704300RX BLK, LONG ISX 11.9 13 B CNG ISX 11.9 3647 Long Block Automotive EPA 13

DR0704500RX ENG ISX 11.9 13 B 400@1800 CNG ISX 11.9 3647 Engine Automotive EPA 13

The Current ReCon Natural Gas Portfolio


Displ. Liters

CPLProduct

TypeMarket






DR0689800RX BLK, LONG ISL 8.9 10 B CNG ISL 8.9 0897 Long Block Automotive EPA 10







429986300RX BLK, SHORT ISX 11.9 13 B CNG ISX 11.9 3647 Short Block Automotive EPA 13

DR0704300RX BLK, LONG ISX 11.9 13 B CNG ISX 11.9 3647 Long Block Automotive EPA 13

DR0704500RX ENG ISX 11.9 13 B 400@1800 CNG ISX 11.9 3647 Engine Automotive EPA 13


Displ. Liters

CPLProduct

TypeMarket


DR0612000RX BLK, LONG 6B 5.9 C CNG 6B 5.9 8527 Long Block Construction N/A

DR0656200RX BLK, LONG 6B 5.9 98 B CNG 6B 5.9 8018 Long Block Automotive EPA 98

DR0685300RX BLK, LONG 6BT 5.9 B CNG 6BT 5.9 8302 Long Block Automotive N/A







DR0629100RX ENG 6CTAA 8.3 G 280@2400 CNG 6CTAA 8.3 8772 Engine Bus N/A

DR0651800RX ENG 6CTAA 8.3 02 U 280@2400 CNG 6CTAA 8.3 8012 Engine Bus EPA 07

DR0504700RX BLK, LONG L 10 CNG L10 10 Multiple Long Block Bus N/A

DR0504800RX BLK, LONG L 10 G CNG L10 10 Multiple Long Block Automotive N/A

DR0642600RX BLK, LONG BC-G (RATIO 10:1) BC3 14 1776 Long Block Construction N/A

DR0765100RX BLK, LONG BC3-G (RATIO 8.5-1) BC3 14 Multiple Long Block Industrial N/A

Cummins INLINE™ 7 Data Link Adapter.In February Cummins released the new INLINE 7 Data Link Adapter. INLINE 7 is like adding a turbocharger to Electronic Control Module downloads and

uploads. INLINE 7 has a faster processor, more robust algorithms, larger memory buffers and more sophisticated filtering than previous models while simultaneously accessing multiple vehicle data channels. INLINE 7 supports USB, WiFi and Bluetooth technologies in a single device and is designed for future capability with mobile products.

One Adapter. Many Applications.The INLINE 7 Data Link Adapter is designed to function with a wide array of Cummins, OEM and third-party service and information tools, including the following:

�� Cummins INSITE™�� Cummins PowerSpec�� Detroit Diesel Diagnostic Link�� CAT Electronic Technician (On-Highway only)�� Navistar® -ServiceMaxx Fleet Pro�� Volvo PTT�� VCAD Elite Mack/Volvo�� V-Mac Service Tools�� Allison DOC® For PC Service Tool�� Allison DOC® for Fleets

(1000/2000/3000/4000)�� Eaton ServiceRanger�� Bendix ACom�� WABCO Toolbox�� Freightliner ServiceLink�� International DLB, Intune, and IPC v2.02

The INLINE 7 data link adapter communicates with your PC using a standard USB connector as well as through WiFi or Bluetooth. INLINE 7 is fully compliant with the Technology and Maintenance Council’s RP1210 standard and supports three simultaneous CAN connections and offers baud rates of 250k, 500k and 1 megabaud. INLINE 7 supports several other protocols such as J1708, J1587, ISO 15765, ISO 9141 (K and L line).

Cummins INLINE 7 Data Link Adapter incorporates strain relief secure cables for a robust connection. The rugged carrying case provides extra protection for the most demanding service environments. The main unit comes with a full one-year warranty against software and hardware malfunction. Everything you need from locking USB cable, 6-Pin, and 9-Pin Deutsch Wye adapter with security chip, and rugged storage case is included in the complete INLINE 7 kit.

INLINE 7 (PN 5299899) is now available through your Cummins Distributor. For system requirements and complete specifications, please visit: www.cumminsengines.com/inline.

Marketing Bulletin 2878923 is also available to help you promote the INLINE 7 Data Link adapter to your customers.

New System View on QuickServe® OnlineHave you checked out the System View feature on QuickServe Online? The parts catalog System View displays parts in a simplified manner by mapping each parts option to a major engine system instead of searching through upwards of 70 Build Options. These systems are directly related to the Service Repair Groups that are used to organize the Service Manuals.

Several features are available in the System View including:

�� Simple parts catalog navigation with the ability to select from 1 of 12 systems

�� Button to expand and collapse the entire list of engine systems and sub-systems

�� One-button link that takes you to the corresponding section in the engine service manual

�� Text box for keyword searching within the major engine system categories

�� Help PDF detailing the Parts Catalog “System View”

�� Newly Added – Text box to search for a part number within the major engine system categories

We encourage you to check out the System View next time you are in a QuickServe Online parts catalog and to show this to your customers and dealers who are not familiar with Cummins parts information.

genuine cummins parts dealer newsletter · epa 2013 dpfs: isb, isl and isx. the pricing action was...

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