genesis touch training module for care providers video ... · genesis touch training module for...

Genesis Touch Training Module for Care Providers

CP310.02 4/23/2013

Video Conferencing:Genesis Touch One-Touch Video

Genesis Touch™ —One‐Touch Video

O T h id i lifi id f i b tOne‐Touch video simplifies video conferencing between care providers, patients, physicians, and family members.• Overview• Overview

• Provides a simplified interface to enable patients to connect to care managers, physicians and families.g , p y

• Improves patient care by keeping the care team connected.

• Enables family involvement, providing reassurance that loved ones are receiving appropriate careappropriate care.

• Requirements• Wi‐Fi in the patients’ home

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Wi Fi in the patients home.• Fuze Meeting license.

Objectives

• This training module is intended for care providers who have basic Fuze Meeting knowledge.

• At the end of this module, you will be able to:• Download the FuzeMeeting video application.• Schedule meetings to initiate one‐touch video visits• Configure Genesis Touch tablets for one‐touch video visits.• Initiate and host a one‐touch video visit.

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CP310.02 4/23/2013

Video Conferencing:Establish a Fuze Account

Care Provider Workflow: Establish a Fuze Account

• On your computer, open your internet browser, purchase a Fuze license at https://www fuzebox com/purchasehttps://www.fuzebox.com/purchase.

• Go to https://www.fuzemeeting.com/.S l t L I• Select Log In.

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Care Provider Workflow: Establish an Account

• Download the application.– Select Download.– Select Allow.

• Type the email address used to establish your Fuze account.

• Type the password sent to that email address by Fuze.

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• Select Login.* These screens will only appear the first time you download and log into the account.

CP310.02 4/23/2013

Video Conferencing:Planning and Scheduling Meetings

Care Provider Workflow: Planning Meetings

• The Genesis Touch must be pre‐configured with a meeting identifier to support one‐touch video visits.

d h f d• We recommend that you pre‐configure a meeting and use it to host multiple and/or recurring video visits using the same meeting identifierusing the same meeting identifier.

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Care Provider Workflow: Scheduling a Meeting

• Select Start Now or Schedule.

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• Select Schedule a Meeting.

• Enter a subjectand description, (required fields).

• Select Save and dSend Request.

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Note: The To field and time and date fields are not important at this time. You are schedulinga set‐up meeting to obtain a meeting identifier.


• A meeting dashboard appears showing your scheduled meetings:

Note This is the screen from which you will initiate meetings You can use the same

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Note: This is the screen from which you will initiate meetings. You can use the same meeting identifier to hold meetings over and over as long as the patient’s tablet is configured, or until you delete the meeting.

CP310.02 4/23/2013

Video Conferencing:Configuring Genesis Touch for One-Touch Video

Configuring Genesis Touch for Video Visits

Vid d b bl d h G i T h b fVideo needs to be enabled on the Genesis Touch before you can conduct a one‐touch video visit.

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• Select the icon on the Home screen.

Configuring Genesis Touch One‐Touch Video

• Select Advanced on the Settings screen.

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• Enter the password (4237).

S l t th i• Select the icon.

4237

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Configuring Genesis Touch for One‐Touch Video

• Select Video.

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• Select Display Video Button. – A check mark indicates that video is enabled. – No check mark indicates that video is not enabled.

Video enabled:

17* Video functionality is turned off when the Genesis Touch is shipped from the factory.

Configuring Genesis Touch for One‐Touch Video

• Select Automatically start camera. – A check mark indicates that the participant’s video camera

ill b t t d j i i th id i itwill be started upon joining the video visit. – No check mark indicates that the video visit will be joined without the camera enabled.

Camera on:

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Configuring Full‐Screen Mode for One‐Touch Video

• Select Start video in full screen. – A check mark indicates that the host and participants

id i ill fill thvideo images will fill the screen. – No check mark indicates that the images will not automatically fill the screen.y

Full screen mode:

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Configuring Automatically Start Audio for One‐Touch Video

• Select Automatically start audio. – A check mark indicates VoIP audio will automatically be

t t dstarted. – No check mark indicates that they will have to manually select the audio vehicle.

Audio selection area will not appear when patient joins video visit:j

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Configuring Caption Customization for One‐Touch Video

• Select Enable custom caption. – A check mark indicates that the default caption can be

h dchanged. – No check mark indicates that custom caption is not enabled. The default caption appears.p pp

Caption location:

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Entering a Custom Caption for One‐Touch Video

• Select Caption displayed for patient video.

• Type the caption you want, for example, the patient’s name, d l

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and select OK.

Entering a Custom Caption for One‐Touch Video

• The caption you entered appears:

Where it appears during video:

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Setting a Meeting Identifier for One‐Touch Video

• Select Meeting identifier for one‐touch video visit. – The meeting identifier is provided by Fuze License holder.– Consists of license/meeting number.*

24The meeting identifier is located on the Fuze meeting dashboard. It is the number for the set‐

up meeting you previously scheduled. *See next slide for details.

Example: Finding the Meeting Identifier

• On your PC, log into your Fuze account.• Select Meetings List.

– Use the license number/meeting number.

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Url: https://www.fuzemeeting.com/fuze/477a9a38/16817138Meeting Identifier = License number/meeting number

Setting a Meeting Identifier for One‐Touch Video

• Type in the meeting identifier for one‐touch and select OK.

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– Select the key until you return to the Settings screen.

Confirming that Video is Enabled

• To confirm one‐touch configuration, select Abouton the Setting screen.

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CP310.02 4/23/2013

Video Conferencing:Initiating and Hosting a Video Visit

Care Provider Workflow: Initiating a Video Visit

• On the PC, select My Meetings.

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• Find the correct license number/meeting number, then select Start this meeting.

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Url: https://www.fuzemeeting.com/fuze/477a9a38/16817138

License number Meeting number


• Select VoIP and Connect

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• Select VoIP and Connect.

l d f


• Select Start Video Conf.

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• When the video visit has begun, an image of the care provider appears on the right.

• The meeting • A list of attendees appears on the left side. Meeting number

gnumber appears on the top. The Genesis Touch must be configured toconfigured to use the same meeting number.

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meeting number.• Call patient on phone and have them join the meeting.

Patient Workflow: Joining a Video Visit

Care Provider instructs patient:• On the Genesis Touch Home screen, select .

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Patient Workflow: Joining a Video Visit

• The Genesis Touch waits for the care provider to accept them into the video visit.

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Care Provider Workflow: Accepting an Attendee

Wh h i j i h id i i h• When the patient joins the video visit, the care provider receives a meeting request on the PC:

S l A Th d ’ d i i ( i )• Select Accept. The attendee’s description (caption) appears in the Web Attendees area:

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Patient Workflow: Holding a Video Visit

• Hold your video visit.

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Patient Workflow: Viewing Content in a Video Visit

• To see materials the care provider displays select the button.

• Content appears on right.pp g

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Patient Workflow: Exiting a Video Visit

• If you are in full screen mode, select to return to the main screen:

• When the video visit is over the patient selects Exit• When the video visit is over, the patient selects Exit Meeting.

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Patient Workflow: Exiting a Video Visit

• Patient selects the key.

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Patient Workflow: Returning to the Home Screen

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