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TRANSCRIPT
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An introduction to Statistical Process Control
(SPC) and associated analysis with data for:
Demonstration only
Malcolm BoyesHealth Outcomes Consultant
GSK
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This presentation aims to provide:
An understanding of the basic principles of funnelplots
Examples of data for Demonstration Only
1. Reference Source Data for cases
2. Reference Source Data for Population
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Introduced by Walter Shewhart (Bell TelephoneLaboratories 1924)
The method was exported to Japan in the 1950s,
where it was successfully applied in industry.
SPC techniques demonstrate the simplicity and power
of control charts at guiding their users towards
appropriate action for improvement. 1
Background to Statistical Process Control (SPC)
1. Mohammed MA, Cheng KK, Rouse A, Marshall T. Bristol, Shipman, and clinical governance: Shewhart's forgottenlessons. Lancet 2001; 357(9254):463-467
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What is Statistical Process Control (SPC)
Statistical Process Control SPC is defined as: a philosophy, a strategy and a set of methods for
ongoing improvement of systems, processes and
outcomes 1
Simple graphical way to display data and outcomes
It is a method which identifies unusual variation
Aims to improve quality
1. Evidence based practice: Definition of SPC. Available at: http://www.evidencebasedpractice.org.uk/spc.htm[Accessed 31/03/2009]
http://www.evidencebasedpractice.org.uk/spc.htmhttp://www.evidencebasedpractice.org.uk/spc.htm -
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Traditional approach in NHS
It is common for performance data to be presented in the form of Leaguetables or ranked data, for example DoH Hospital Episode Statistics
(HES) data in Disease Management Information Toolkit 1
1. DOH. Disease management information toolkit. Long Term Conditions. 2008 July. [Accessed 16/07/09]; Availablefrom:http://www.dh.gov.uk/en/Healthcare/Longtermconditions/DH_074772?IdcService=GET_FILE&dID=169229&Rendition=Web
http://www.dh.gov.uk/en/Healthcare/Longtermconditions/DH_074772?IdcService=GET_FILE&dID=169229&Rendition=Webhttp://www.dh.gov.uk/en/Healthcare/Longtermconditions/DH_074772?IdcService=GET_FILE&dID=169229&Rendition=Web -
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The Use of League Tables in Decision Making1
League tables with only common cause variation mayencourage unwarranted tampering
League tables may lead to local special cause variation
being ignored
League tables may encourage the blame culture and are
not linked directly to improvement activity
1. Roberts T. Understanding variation [Online] July 2005 [cited July 2009]; [17 Pages] Available from:
http://www.evidencebasedpractice.org.uk/documents/presentations/spc_TEBPCJune2005.ppt
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How does this help?1
Performance data should be used to guide qualityimprovement
The purpose should be to find the assignable causes and
understand their origin they should be prevented if badand spread if good
When only unassignable causes are present, the process
can only be improved by changing things that affect theprocess all of the time
1. Roberts T. Understanding variation [Online] July 2005 [cited July 2009]; [17 Pages] Available from:
http://www.evidencebasedpractice.org.uk/documents/presentations/spc_TEBPCJune2005.ppt
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Variation in a system is normal 1
The variation is caused by factors that are inherent inthe system over time
They affect all outcomes
This is common cause variation or
The causes are unassignable
Common cause variation can be reduced by tacklingthings that affect the process all the time
1. Roberts T. Understanding variation [Online] July 2005 [cited July 2009]; [17 Pages] Available from:
http://www.evidencebasedpractice.org.uk/documents/presentations/spc_TEBPCJune2005.ppt
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Some variation may not be normal 1
The factors are not present in the process all the time
They do not affect everybody
They arise because of specific circumstances
This is special or assignable cause variation.
1. Roberts T. Understanding variation [Online] July 2005 [cited July 2009]; [17 Pages] Available from:
http://www.evidencebasedpractice.org.uk/documents/presentations/spc_TEBPCJune2005.ppt
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Two types of SPC chart
If you want to compare different individuals, units orhospitals etc over a single time period, a funnel
chart may be helpful
If you want to compare a single individual, unit orhospital over different time periods, a
time chart may be helpful
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0.0
10.0
20.0
30.0
40.0
50.0
60.0
0 50 100 150 200 250 300
COPD List Size
NonE
lectiveCOPDadmissions/10
0COPDPatients
Upper
99.8%
Upper
95%
Overall
Lower
95%
Lower
99.8%
Mean
Likely Special Cause Variation
Likely Special Cause Variation
Likely Common Cause
Variation
Practices with higher or lower than
average admissions may be explained
by a variety of factors
Anatomy of an SPC Funnel Chart
List Size
NonElectiveadmissions/10
0Patients
Example data for illustrative purposes only
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How ranking data may lead to misinterpretation(1/2)
Hypothetical data showing how ranked data can lead to misinterpretation
Hypothetical data developed by GSK for illustrative purposes only
GP Practice Admissions List Size Admission RateDr C 3 5 60.0%Dr G 20 35 57.1%Dr E 56 110 50.9%Dr F 23 54 42.6%Dr D 25 70 35.7%Dr H 28 123 22.8%Dr A 24 132 18.2%Dr B 11 333 3.3%Average 190 862 22.0%
Hospital Admissions
0%
10%
20%
30%
40%
50%
60%
70%
Dr C Dr G Dr E Dr F Dr D Dr H Dr A Dr B
GP Practices
AdmissionRate
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Hospital Admissions
0%
10%
20%
30%
40%
50%
60%
70%
Dr C Dr G Dr E Dr F Dr D Dr H Dr A Dr B
GP Practices
Ad
missionRate
How ranking data may lead to misinterpretation(2/2)
Hospital Admissions
Dr B
Dr C
Dr D
Dr E
Dr F
Dr G
Dr H
Dr A
0.0
10.0
20.0
30.0
40.0
50.0
60.0
0 50 100 150 200 250 300
List Size
AdmissionRate
Upper99.8%
Upper95%
Overall
Lower95%
Lower99.8%
GP Practice Admissions List Size Admission RateDr C 3 5 60.0%Dr G 20 35 57.1%Dr E 56 110 50.9%Dr F 23 54 42.6%Dr D 25 70 35.7%Dr H 28 123 22.8%Dr A 24 132 18.2%Dr B 11 333 3.3%Average 190 862 22.0%
Hypothetical data developed by GSK for illustrative purposes only
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Presentation of Data for Demonstration purposesonly
Presentation of Demonstration graphs, usingmock up data.
Unplanned COPD admissions per 100 COPDpatients plotted against COPD list size
1. Reference Source Data for cases
2. Reference Source Data for Population
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Funnel Chart: x versus y
Enter graph/graphs on this and following slides
1. Reference Source Data for cases
2. Reference Source Data for Population
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0.0
5.0
10.0
15.0
20.0
25.0
0 50 100 150 200 250
COPDUNPLANNEDADM
ISSIONS/100COPDpatients
COPD LIST SIZE
Demonstration COPD admissions/100 COPD patients
Upper
99.8%
Upper95%
Overall
Lower95%
Lower99.8%
1. Reference Source Data for cases
2. Reference Source Data for Population
Hypothetical data developed by GSK for
illustrative purposes only
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0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
0 50 100 150 200 250 300 350
COPDUNPLANNEDAD
MISSIONS/100COPDpatients
COPD LIST SIZE
Demonstration COPD admissions/100 COPD patients
Upper99.8%
Upper95%
Overall
Lower95%
Lower99.8%
1. Reference Source Data for cases
2. Reference Source Data for Population
Hypothetical data developed by GSK
for illustrative purposes only
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0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
0 50 100 150 200 250 300 350
COPDUNPLANNEDAD
MISSIONS/100COPDpatients
COPD LIST SIZE
Demonstration COPD admissions/100 COPD patients
Upper99.8%
Upper95%
Overall
Lower95%
Lower99.8%
1. Reference Source Data for cases
2. Reference Source Data for Population
Hypothetical data developed by GSK for
illustrative purposes only
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Hypothetical data developed by GSK for illustrative
purposes only
0.0
10.0
20.0
30.0
40.0
50.0
0 50 100 150 200 250
UnplannedCOPDadmisions/100COPDpatients
COPD List
Unplanned COPD admissions versus COPD list size
Upper
99.8%
Upper95%
Overall
Lower95%
Lower99.8%
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For further information or to see the admissions data for COPD in yourown Health Board contact Malcolm Boyes on:
Mob: 07920 568403
Email: [email protected]
mailto:[email protected]:[email protected]