generation to generation techniques for understanding and leveraging generational differences lisë...
TRANSCRIPT
Generation to GenerationTechniques for Understanding and Leveraging
Generational Differences
Lisë Stewart – Founder, Galliard Group
+Remember when…
+ Remember when…
+ Remember when…
+Constant Change…
“Change is the law of life. And those who look only to the past or present are certain to miss the future”
John F. Kennedy
+ Blending the old with the new…
Bringing the best of our experience with the potential of the future.
+The Power of 3
Context Matters – when and where we were born
Technology Matters – our preferred way of communicating
Flexibility Matters – successful organizations will flex their style of management
+The Generations
Silent Generation – 1922 to 1945
Baby Boomers – 1946 to 1964
Generation X – 1965 to 1980 Millennial Generation – 1980 to 1995
Gen Z or i-gen – 1996 to 20??
The Assumptions… Silent 1922 to 1945
Baby Boomers1946 to 1964
Generation X 1965 to 1980
Millennial 1980 to 1995
Values DisciplineHierarchyLoyaltyRules, Policy
Optimism IndividualismProsperityCollaboration
SkepticismRecognitionInformal/FunWork/Life Balance
RealismConfidenceExtreme FunSocial
Family Life Traditional, Nuclear
Disintegrating Latch-key kids Blended families
Education A dream A birthright A way to get there
An incredible expense
Communication Preferences
One-on-oneLetters and memosSet appointments
Email PhoneCall me anytime
Cell phonesCall me only at workWeb cam
InternetSmart phonesTexting
Finances Save/BudgetPay cash
Buy now, pay laterCREDIT
CautiousConservativeSave
Earn to spend – less value on $
+The Silent Generation
Risk averse – where is the plan
Prefers hierarchy and lines of authority
Don’t like change or conflict
“Tell me what to do and I’ll do it”
A job is for life.
Loyalty – protectors of the history, guardians of the culture. Relationship builders – use history, integrity, experience and stability to forge and build a foundation.
Strengths
+The Boomers
Work, work, work…
My life, my way, my money, me…me…me…
Spend big, live large
Stuff matters, people matter
Conflict is to be managed
Strengths
Strong work ethicGoal-oriented and adaptive Positive attitude and optimistic Individual choice is importantSeeks to build a strong team.
+Gen X
No respect for authority or hierarchy
Me first, family second, work third… maybe
Titles don’t matter but salary does
A job is a means to an end
The individual matters more than the team.
Strong work ethicGoal-oriented and adaptive Positive attitude and optimistic Individual choice is importantSeeks to build a strong team.
Strengths
+The Millennial Generation
We need to change the world
My opinions matter
We versus Me
Can I bring my mom and dad?
Is there an app for that?
Strengths
Strong work ethicGoal-oriented and adaptive Positive attitude and optimistic Individual choice is importantSeeks to build a strong team.
+Z or i-Gen…
The world is ours to change
Stuff doesn’t matter – people do
Lightening speed processing
Natural leaders… born to adapt to change
What’s a job?
?Strengths
+3 Techniques for Bridging the Gap
1. Value ideas over experience
2. Thoughtfully develop opportunities for collaboration
3. Fewer managers, more coaches and mentors.
+3 Ways to prepare for the future
1. Nurture entrepreneurialism
2. Embrace technology and encourage change
3. Understand that virtual is the new reality
“This 28 yr old is CEO of the most searched brand on the web, a site with a larger population than the United States”. Mr. Youth and Intrepid report http://millennialinc.com
17-Year-old, Nick D’Aloisio, sold
Summly App to Yahoo for $30 Million!
15 year old Maddie Bradshaw is the founder of the $1.6million a year company, M3 Girl Designs
21 year old Juliette Brindak released her first book at the age of 16 which has gone on to sell over 100,000 copies. She developed her biz concept at the age of 10 and by 19 the company was worth over 15 million.
Lauren Crawford began her company, Notta Cupcake at 10
years old – now, age 12, she owns a multi-million dollar company.
Ben Kaufman started his first company at 18. Now, at 26, his company Quirky has $90 M in funding and over $45M in revenue.
+3 things to kiss goodbye!
1. The 9 to 5 job
2. Job shortages for younger workers
3. Profit over people
+3 things to be thankful for!
1. Intrinsic value of work will increase
2. “NICE” is the new mantra of success
3. Re-emergence of collaboration and team work
+Thank you!
Lisë Stewart
Founder, Galliard Group
www.galliardinc.com