general principles of gastroentorylogy

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    General principles of

    history taking.

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    Introduction.

    The overall purpose of medical practice is to

    relieve suffering. In order to achieve this

    purpose, it is important to make a diagnosis,

    to know how to approach treatment, and to

    design an appropriate scheme of management

    for each patient. It is therefore essential to

    understand each person as fully as possible,whatever their social class or ethnic and

    cultural background.

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    The thorough doctor will not only elucidatethe problems posed by disease, but also applyhis or her skill to advise patients and families

    how to manage these problems. Thedistinction between cure of disease and reliefof symptoms remains as valid today as in thepast. No patient should leave a medical

    consultation feeling that nothing can be doneto help them, even when the disease isincurable.

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    Clinical methods - the skills doctors use to

    achieve this aim of excellence in clinical

    practice - are acquired during a lifetime of

    medical work. Indeed, they evolve and change

    as new techniques and concepts arise, and as

    the doctor develops in experience and

    maturity. Clinical methods are acquired by acombination of study and experience, and

    there is always something new to learn.

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    There are two main steps to making a

    diagnosis:

    - To establish the clinical features by history and

    examination - this represents the clinical

    database

    - To interpret the clinical database in terms of

    disordered function and potential causative

    pathologies, whether physical, mental, social,or a combination of these

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    BEGINNING THE HISTORY

    The process of information gathering may

    actually begin by reading any referral

    documentation and with the immediate

    introduction of doctor and patient. However,

    once the social introductions are achieved the

    doctor will usually begin with a single opening

    question

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    A single open-ended question along the lines

    of 'Tell me what has led to you coming here

    today' gives the patient the chance to begin

    with what they feel is most important to

    them, and avoids any prejudgement of issues,

    or the exclusion of what at first may seem less

    important.

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    However, at this stage the patient may be very

    anxious and nervous, and still making their

    own assessment of how they will react to the

    doctor as a person. Therefore, a beginning

    that focuses on issues that may be more

    factual and less emotive can be more

    rewarding and lead to a more satisfactoryconsultation.

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    NON-VERBAL COMMUNICATION

    During any consultation non-verbal

    communication is as important as what the

    patient says. There may be obvious

    contradictions, such as a patient who does not

    admit to any worries or anxieties but who

    clearly looks as if they have many. Particular

    gestures during the description of painsymptoms can give vital clinical clues.

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    While concentrating on the conversation with

    the patient, the doctor should remain aware

    of other clues

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    VOCABULARY

    It is very important to use vocabulary the

    patient will understand and use appropriately.

    This understanding needs to be at two levels:

    they must understand the basic words used,

    and their interpretation of those words must

    be understood and clarified by the doctor.

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    Words and phrases that need clarification

    Ordinary English words

    Diarrhoea

    Constipation

    Indigestion

    Being sick

    Dizziness Blackouts

    Headache

    Double vision

    Pins and needles Rash

    Blister

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    Medical terms that may be used

    imprecisely by patients

    ArthritisSciatica

    Migraine

    FitsStroke

    Palpitation

    AnginaHeart attack

    Diarrhoea

    ConstipationNausea

    Piles/haemorrhoids

    AnaemiaPleurisy

    Eczema

    Urticaria

    Warts

    Cystitis

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    INDIRECT AND DIRECT QUESTIONS

    Broadly, questions asked by the doctor can be

    divided into

    indirect or open-ended and

    direct or closed.

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    Indirect or open-ended questions can be

    regarded as an invitation for the patient to

    talk about the general area that the doctorindicates is of interest. These questions will

    often start with phrases such as

    'Tell me more about 'What do you thinkabout, 'How does that make you feel.',

    'What happened nex..' or 'Is there anything

    else you would like to tell me'.

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    They inform the patient that the agenda is very

    much with them, that they can talk about

    whatever is important, and that the doctor

    has not prejudged any issues

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    PATIENT-CENTRED

    An interview that uses lots of direct questions

    is often 'disease-centred', whereas a 'patient-

    centred' interview will contain enough open-

    ended questions for the patient to talkthrough all their problems, as well as

    providing sufficient time. This will help to

    avoid the situation in which the doctor andthe patient have different agendas.

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    There can often appear to be a conflict if the

    patient complains of symptoms that are

    probably not medically serious, such as

    tension headache, while the doctor is focusingon some potentially serious but relatively

    asymptomatic condition such as anaemia or

    hypertension.

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    In this situation a patient-centred approach

    will allow the patient to air all of their

    problems, and allow a skilled doctor to

    educate the patient as to why the other issuesare also important and must not be ignored

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    DIRECT QUESTIONS ABOUT BODILY SYSTEMS

    Many disease processes have features that

    occur in several bodily systems that at first

    may not seem to be related to the patient's

    main complaint. For example, a patientpresenting with back pain may have had some

    haematuria from the renal cell carcinoma that

    has spread and is causing pain

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    In addition, during any medical consultation,

    however brief, the doctor must be alert to all

    aspects of the patient's health and not just the

    area or problem with which they havepresented. For example, a general practitioner

    would not ignore a high blood pressure

    reading in a patient presenting with a rash,even though the two are probably not

    connected

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    This function of any consultation can be

    regarded as 'screening' the patient. Screening

    a whole population for a disease is a different

    issue, but once the patient has attended adoctor, a simple screening process can be

    incorporated into the consultation with little

    extra time or effort

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    Bodily systems and questions relevant to taking a full history from most

    patients. If the specific questions have been covered by the history of the

    presenting problem they do not need to be included again. If the answers

    are positive then the characteristics of each must be clarified

    Cardiorespiratory

    Chest pain

    Intermittent claudication

    Palpitation

    Ankle swelling

    Orthopnoea

    Nocturnal dyspnoea

    Shortness of breath

    Cough with or without sputum

    Haemoptysis

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    Gastrointestinal

    Abdominal pain

    Dyspepsia

    Dysphagia

    Nausea and/or vomiting

    Change in appetite

    Weight loss or gain

    Bowel pattern and any change

    Rectal bleeding

    Jaundice

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    Genitourinary

    Haematuria

    Nocturia Frequency

    Dysuria

    Menstrual irregularity - women Urethral discharge - men

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    Locomotor

    Joint pain

    Change in mobility

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    Neurological

    Seizures

    Collapse or blackouts

    Dizziness and loss of balance

    Vision

    Hearing

    Transient loss of function (vision, speech, sight)

    Paraesthesiae

    Weakness

    Wasting

    Spasms and involuntary movements

    Pain in limbs and back

    Headache

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    List of clarifications for a complaint of pain

    Site

    Radiation

    Character

    Severity

    Time course

    Aggravating factors

    Relieving factors

    Associated symptoms

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    DRUG HISTORY

    At first glance, asking a patient what drugs

    they are taking would seem to be one of the

    simplest and most reliable parts of taking a

    history

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    FAMILY HISTORY

    Like the drug history, the family history would

    seem at first glance to be simple and reliably

    quoted.

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    OCCUPATIONAL HISTORY

    It is always useful to know the patient'soccupation, if they have one, as it is such animportant part of their life and one with whichany illness is bound to interact. In some situationstheir occupation will be directly relevant to thediagnostic process. Other problems, such asasbestos exposure or silicosis, produce effects

    many years after exposure, and a carefulchronological occupational history may berequired to elucidate the exposure.

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    ALCOHOL HISTORY

    The detrimental effects of alcohol on healthcause a variety of problems, and thefrequency of excess alcohol usage in western

    countries means that up to 10% of adulthospital inpatients have a problem related toalcohol. To accurately estimate alcoholconsumption and any possible dependency, it

    is essential to enquire carefully and not totake what the patient says at face value, but toprobe the history in different ways.