general principles of gastroentorylogy
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General principles of
history taking.
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Introduction.
The overall purpose of medical practice is to
relieve suffering. In order to achieve this
purpose, it is important to make a diagnosis,
to know how to approach treatment, and to
design an appropriate scheme of management
for each patient. It is therefore essential to
understand each person as fully as possible,whatever their social class or ethnic and
cultural background.
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The thorough doctor will not only elucidatethe problems posed by disease, but also applyhis or her skill to advise patients and families
how to manage these problems. Thedistinction between cure of disease and reliefof symptoms remains as valid today as in thepast. No patient should leave a medical
consultation feeling that nothing can be doneto help them, even when the disease isincurable.
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Clinical methods - the skills doctors use to
achieve this aim of excellence in clinical
practice - are acquired during a lifetime of
medical work. Indeed, they evolve and change
as new techniques and concepts arise, and as
the doctor develops in experience and
maturity. Clinical methods are acquired by acombination of study and experience, and
there is always something new to learn.
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There are two main steps to making a
diagnosis:
- To establish the clinical features by history and
examination - this represents the clinical
database
- To interpret the clinical database in terms of
disordered function and potential causative
pathologies, whether physical, mental, social,or a combination of these
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BEGINNING THE HISTORY
The process of information gathering may
actually begin by reading any referral
documentation and with the immediate
introduction of doctor and patient. However,
once the social introductions are achieved the
doctor will usually begin with a single opening
question
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A single open-ended question along the lines
of 'Tell me what has led to you coming here
today' gives the patient the chance to begin
with what they feel is most important to
them, and avoids any prejudgement of issues,
or the exclusion of what at first may seem less
important.
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However, at this stage the patient may be very
anxious and nervous, and still making their
own assessment of how they will react to the
doctor as a person. Therefore, a beginning
that focuses on issues that may be more
factual and less emotive can be more
rewarding and lead to a more satisfactoryconsultation.
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NON-VERBAL COMMUNICATION
During any consultation non-verbal
communication is as important as what the
patient says. There may be obvious
contradictions, such as a patient who does not
admit to any worries or anxieties but who
clearly looks as if they have many. Particular
gestures during the description of painsymptoms can give vital clinical clues.
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While concentrating on the conversation with
the patient, the doctor should remain aware
of other clues
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VOCABULARY
It is very important to use vocabulary the
patient will understand and use appropriately.
This understanding needs to be at two levels:
they must understand the basic words used,
and their interpretation of those words must
be understood and clarified by the doctor.
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Words and phrases that need clarification
Ordinary English words
Diarrhoea
Constipation
Indigestion
Being sick
Dizziness Blackouts
Headache
Double vision
Pins and needles Rash
Blister
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Medical terms that may be used
imprecisely by patients
ArthritisSciatica
Migraine
FitsStroke
Palpitation
AnginaHeart attack
Diarrhoea
ConstipationNausea
Piles/haemorrhoids
AnaemiaPleurisy
Eczema
Urticaria
Warts
Cystitis
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INDIRECT AND DIRECT QUESTIONS
Broadly, questions asked by the doctor can be
divided into
indirect or open-ended and
direct or closed.
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Indirect or open-ended questions can be
regarded as an invitation for the patient to
talk about the general area that the doctorindicates is of interest. These questions will
often start with phrases such as
'Tell me more about 'What do you thinkabout, 'How does that make you feel.',
'What happened nex..' or 'Is there anything
else you would like to tell me'.
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They inform the patient that the agenda is very
much with them, that they can talk about
whatever is important, and that the doctor
has not prejudged any issues
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PATIENT-CENTRED
An interview that uses lots of direct questions
is often 'disease-centred', whereas a 'patient-
centred' interview will contain enough open-
ended questions for the patient to talkthrough all their problems, as well as
providing sufficient time. This will help to
avoid the situation in which the doctor andthe patient have different agendas.
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There can often appear to be a conflict if the
patient complains of symptoms that are
probably not medically serious, such as
tension headache, while the doctor is focusingon some potentially serious but relatively
asymptomatic condition such as anaemia or
hypertension.
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In this situation a patient-centred approach
will allow the patient to air all of their
problems, and allow a skilled doctor to
educate the patient as to why the other issuesare also important and must not be ignored
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DIRECT QUESTIONS ABOUT BODILY SYSTEMS
Many disease processes have features that
occur in several bodily systems that at first
may not seem to be related to the patient's
main complaint. For example, a patientpresenting with back pain may have had some
haematuria from the renal cell carcinoma that
has spread and is causing pain
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In addition, during any medical consultation,
however brief, the doctor must be alert to all
aspects of the patient's health and not just the
area or problem with which they havepresented. For example, a general practitioner
would not ignore a high blood pressure
reading in a patient presenting with a rash,even though the two are probably not
connected
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This function of any consultation can be
regarded as 'screening' the patient. Screening
a whole population for a disease is a different
issue, but once the patient has attended adoctor, a simple screening process can be
incorporated into the consultation with little
extra time or effort
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Bodily systems and questions relevant to taking a full history from most
patients. If the specific questions have been covered by the history of the
presenting problem they do not need to be included again. If the answers
are positive then the characteristics of each must be clarified
Cardiorespiratory
Chest pain
Intermittent claudication
Palpitation
Ankle swelling
Orthopnoea
Nocturnal dyspnoea
Shortness of breath
Cough with or without sputum
Haemoptysis
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Gastrointestinal
Abdominal pain
Dyspepsia
Dysphagia
Nausea and/or vomiting
Change in appetite
Weight loss or gain
Bowel pattern and any change
Rectal bleeding
Jaundice
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Genitourinary
Haematuria
Nocturia Frequency
Dysuria
Menstrual irregularity - women Urethral discharge - men
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Locomotor
Joint pain
Change in mobility
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Neurological
Seizures
Collapse or blackouts
Dizziness and loss of balance
Vision
Hearing
Transient loss of function (vision, speech, sight)
Paraesthesiae
Weakness
Wasting
Spasms and involuntary movements
Pain in limbs and back
Headache
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List of clarifications for a complaint of pain
Site
Radiation
Character
Severity
Time course
Aggravating factors
Relieving factors
Associated symptoms
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DRUG HISTORY
At first glance, asking a patient what drugs
they are taking would seem to be one of the
simplest and most reliable parts of taking a
history
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FAMILY HISTORY
Like the drug history, the family history would
seem at first glance to be simple and reliably
quoted.
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OCCUPATIONAL HISTORY
It is always useful to know the patient'soccupation, if they have one, as it is such animportant part of their life and one with whichany illness is bound to interact. In some situationstheir occupation will be directly relevant to thediagnostic process. Other problems, such asasbestos exposure or silicosis, produce effects
many years after exposure, and a carefulchronological occupational history may berequired to elucidate the exposure.
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ALCOHOL HISTORY
The detrimental effects of alcohol on healthcause a variety of problems, and thefrequency of excess alcohol usage in western
countries means that up to 10% of adulthospital inpatients have a problem related toalcohol. To accurately estimate alcoholconsumption and any possible dependency, it
is essential to enquire carefully and not totake what the patient says at face value, but toprobe the history in different ways.