General  Computer  Group  Profile  Building  innova,on  services  

www.gci.it  

General  Computer  Group  Profile  2  

Overview  

Sales  strategies  

§  General  Computer  Group  (www.gci.it)  was  founded  in  ‘93  as  an  independent  supplier  of  Maintenance  services  and  Solu,on  Provider  

 §  General  Computer  Group  –  whose  leading  company  is  General  Computer  Italia  –  

includes  two  other  companies  in  Italy  and  an  owned  subsidiary  based  in  Paris,  General  Computer  France  

§  General  Computer  Group  has  20  years  of  experience    in  the  MulEvendor  HW  maintenance,  supporEng  some  of  the  main  OEM  products  worldwide.  Over  the  years  the  company  has  expanded  its  ac,vi,es  and  today  offers  a  wide  range  of  tailored-­‐  to-­‐measure  services  and  project  solu,ons  for  different  plaIorms  (IaaS,  Cloud  services,  IT  ac,vi,es  Outsourcing,  hardware,  end-­‐of-­‐life  management…)  

§  General  Computer  Group  employs  directly  140  people  in  Italy  and  13  in  France.  There  are  also  collabora,ons  throughout  Italy  with  some  technical  support  centres  run  by  external  partners  

§  General  Computer  Group  has    a  solid  customer  base  both  in  Italy  and  several  other  European  countries  and  provides  support  for  16.000  server,  storage,  network  devices  

www.gci.it  

General  Computer  Group  Profile  3  

 IdenEty    

Sales  strategies  

§ HQ    Lacchiarella  –  Milano  

§  Subsidiaries    Rome,  Paris  

 §  Turnover    More  than  16  million  Euro  

 § Numbers    500  Customers,  16.000  supported  systems  

§ Main  Technological  Partnerships    Dell,  HP  MicrosoU,  IBM,  Citrix,  ForEnet  

 §  CerEficaEons    UNI  EN  ISO  9001:2008  

www.gci.it  

General  Computer  Group  Profile  4  

AcEviEes  

Sales  strategies  

§  Suite  GCI  Top  Service  and    GCI  PlaIorm  maintenance  contracts  §  Proac,ve  system  performance  monitoring  §  Data  center  reloca,on  including  complete  project  management    §  Backup  cer,fica,ons  &  all  types  installa,ons  

§  Solu,ons  for  unified  security  §  Networking  &  Virtualiza,on  §  Server/storage  consolida,on  solu,ons  §  Business  con,nuity  and  Disaster  Recovery  solu,ons  §  Top  brands  new  server,  storage  and  network  devices  sales  §  Ex-­‐demo  or  used,  recondi,oned  to  the  highest  standards  sales  

§  Desktop  Management    §  Network  Management  §  System  Management    §  Disaster  Recovery  

§  Pick-­‐up  and  store  in  a  safety  vault  of  the  magne,c  media  with  the    IT  system  backup  data  

Maintenance  Technical  support  for  Datacenter  

Project  SoluEons  

Outsourcing  

Remote  Data  Storage  

www.gci.it  

General  Computer  Group  Profile  5  

Revenue  DistribuEon  

www.gci.it  

General  Computer  Group  Profile  6  

Turnover  

§  General  Computer  Group  turnover  has  been  increasing  since  its  founda,on  with  a  small  drop  in  2008-­‐2009  due  to  the  economic  crisis  

 §  The  turnover  in  2012  is  15  million  Euro.  It  reached  more  than  16  million  by  the  end  of  

2013  

180$ 475$ 877$1693$

3279$ 3637$3980$ 4137$ 4250$

5059$ 5320$5700$ 5785$

6200$ 5800$ 5400$6400$

12775$

15000$

0"

2000"

4000"

6000"

8000"

10000"

12000"

14000"

16000"

1994" 1995" 1996" 1997" 1998" 1999" 2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011" 2012"

www.gci.it  

General  Computer  Group  Profile  7  

Supported  Systems  

§  General  Computer  Group  counts    16.000  supported  systems.  It  provides  services,  solu,ons  and  technical  support  to  500  customers  all  over  Italy  and  Europe  belonging  to  a  variety  of  different  sectors.    

 

400#950# 1500#

2500#3500#

4500# 4800#5000# 5200#

5800# 6100#6400# 6660#

7100# 7100#7800#

9600#

13500#

15000#

0"

2000"

4000"

6000"

8000"

10000"

12000"

14000"

16000"

1994" 1995" 1996" 1997" 1998" 1999" 2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011" 2012"

www.gci.it  

General  Computer  Group  Profile  8  

Main  Customers  INDUSTRY  §  ABB  §  Ansaldo  STS  §  Cesi  §  Corporate  Express  §  Foster  Wheeler  §  Franco  Tosi  Meccanica  §  Interpump  §  Robur  §  Same  Deutz  §  SMS  Demag    HEALTH  §  Az.  Ospedaliera  Parma  §  Az.  Ospedaliera  Novara  §  Az.  Ospedaliera  Verona  §  HSR  Ospedale  S.  Raffaele  §  Is,tu,  Osp.  di  Cremona    PHARMA  §  Italfarmaco  §  Merck  Sharp  &  Dohme  §  Roeapharm    

TRENDS  &  INSIGHTS  §  Informa,on  Resources  Hellas  §  Symphony  IRI  §  SymphonyIri  Group  UK  §  SymphonyIri  Group  GmbH    ICT  &  TELCO  §  IT.NET  §  S3  -­‐  Store  System  Solu,ons  §  Telecom  Italia  §  Wind  Telecomunicazioni    TRANSPORT  &  SECURITY  §  Piaggio  Aero  §  Thales  Italia    OIL  &  GAS  §  Conqord  Oil  §  GDF  Suez  Energia  Italia    FINANCE  §  Equita  SIM  §  Schroders  Italy  SIM    

EDUCATION  &  SCIENTIFIC  RESEARCH  §  Cilea  §  CNR  §  Università  Luigi  Bocconi  §  Università  di  Pavia  §  Università  Politecnica  Marche    BUSINESS  ASSOCIATION  §  Conai    TOURISM  §  I  Grandi  Viaggi    E-­‐COMMERCE  §  Boeega  Verde    BEVERAGE  §  Pepsi  Co  Beverages    MEDIA    §  Aegis  Media  §  L’Eco  della  Stampa    

www.gci.it  

General  Computer  Group  Profile  9  

Main  Partners  

§  Atlan,ca  Sistem      §  Carestream  Health  (Italia,  Spagna,  Olanda,  Belgio)    §  Cosmic  Blue  Team    §  Datasiel    §  Digitronica  Solu,ons    §  Engineering  

§  Ericsson    §  Fujitsu  Technology  Services    §  Gruppo  Reply  

§  Italtel  (Italia,  Germania,  Francia)    §  Kelyan  

 §  Lutech  

 §  Nokia  Solu,ons  and  Networks  

 §  Selex  Elsag  

 §  Sinergy  

 §  TAI  

 §  Unisys  

 

www.gci.it  

General  Computer  Group  Profile  10  

Focus  on  technological  Partners  

www.gci.it  

General  Computer  Group  Profile  11  

Sales  strategies  

Focus  on  Europe  

LACCHIARELLA  (MI)  -­‐  Headquarters  

PARIS  -­‐  Branch  Office  

Local  Partnership  

Local  Partnership  

Local  Partnership  

Local  Partnership   Local  Partnership  

ROMA  (RM)  -­‐  Branch  Office  

www.gci.it  

General  Computer  Group  Profile  12  

Strengths  

Sales  strategies  

§  ExperEse  as  ‘Infrastructure  Integrated  Support  Provider’    §  Cost  reduc,on  §  Processes  simplifica,on  §  Contract  Management  flexibility    

§  Single  Point  of  Contact  for  all  HW  support  needs  §  Systems’  lifecycle  maximiza,on  §  Neutrality  in  facing  evalua,ons  of  any  poten,al  technological  evolu,on  

§  Consolidated  structure  §  Use  of  the  most  effec,ve  tools  to  ensure  high  levels  of  efficency  §  Development  of  interna,onal  partnerships  to  guarantee  support  for  each  kind  of  

HW  and  even  in  the  most  advanced  project  

§  Flexible  and  qualified  organizaEon  §  High-­‐skilled  and  specialized  staff  to  provide  a  wide  range  of  support  services  and  

project  solu,ons  able  to  sa,sfy  with  flexibility  every  kind  of  Customers  needs  

www.gci.it  

General  Computer  Group  Profile  13  

Why  working  with  General  Computer  Group?  

Sales  strategies  

§  Economic  and  financial  stability    §  20  years  in  the  market    §  Self-­‐financing    of  both  company  growth  and  acquisi,ons  without  extraordinary  

credit  line    

§  Ideal  dimension  §  140  employees,  turnover  of  16  million  Euro  §  Wide  network  of  Partners  all  over  Europe  §  Experienced  service  provider  with  the  right  organiza,on  and  flexibility  to  pay  

aeen,on  to  every  customer’s  request    

§   AhenEon  to  Quality    §  High  quality  services  and  projects  at  compe,,ve  condi,ons    §  Total  transparency  in  the  rela,onship  with  the  Customers  who  can  give  their  

evalua,on  of  the  company  using  an  online  Customer  Sa,sfac,on  system    

§  Focus  on  services  §  Core  business  made  up  of  technical  services  that  represent  70%  of  the  turnover  

Thanks  for  the  ahenEon!