gateway: new tools for the traveler
DESCRIPTION
Gateway: New Tools for the Traveler. David Zavattero Illinois DOT ITS Midwest Annual Meeting Chicago, IL February 7, 2006. New Tools Overview. Navigation Tools More Camera Snapshots Wireless Access to Travel Times Comparative Historical Data E-mail Traffic Alerts. - PowerPoint PPT PresentationTRANSCRIPT
Gateway: New Tools Gateway: New Tools for the Travelerfor the Traveler
David ZavatteroDavid ZavatteroIllinois DOTIllinois DOT
ITS Midwest Annual MeetingITS Midwest Annual MeetingChicago, ILChicago, ILFebruary 7, 2006February 7, 2006
New Tools OverviewNew Tools Overview Navigation ToolsNavigation Tools More Camera SnapshotsMore Camera Snapshots Wireless Access to Travel Wireless Access to Travel
TimesTimes Comparative Historical DataComparative Historical Data E-mail Traffic AlertsE-mail Traffic Alerts
Gateway Navigation ToolsGateway Navigation Tools
“Live”, Clickable Icons on Map
Multiple “Layers”
Customer Feedback Customer Feedback New Feature Suggestions - www.gcmtravel.com
Broader Geographic Coverage
7%
PDA/Wireless Services
31%
Historical Data27%
Misc.14%
Cameras7%
Look/Feel13%
Links1%
Camera Snapshot OverviewCamera Snapshot Overview
Over 100 snapshots now available
Image age given, generally 2-5 minutes
Images from Temporary and Permanent Cameras
Orientation Views
Wireless Travel TimesWireless Travel Times May 20May 20thth, 2005 launch, 2005 launch Over 200,000 Hits thru December Over 200,000 Hits thru December www.gcmtravel.com/gcm/cqt.jspwww.gcmtravel.com/gcm/cqt.jsp
Developed for lowest common Developed for lowest common denominator devicesdenominator devices
Text-only for speed of accessText-only for speed of access
Historical Travel Time DataHistorical Travel Time Data www.gcmtravelstats.comwww.gcmtravelstats.com June 22June 22ndnd, 2005 launch, 2005 launch Meets the growing Meets the growing
sophistication of the Userssophistication of the Users Planning StudiesPlanning Studies Corporation MovesCorporation Moves Trip/Schedule PlanningTrip/Schedule Planning Where to liveWhere to live Commercial Vehicle/JITDCommercial Vehicle/JITD * Operations Report* Operations Report * Accordance with FHWA * Accordance with FHWA
Performance MeasuresPerformance Measures 320,000 hits through 320,000 hits through
January January
Comparative Travel TimesComparative Travel Times
Select Route
Current Travel Time Compared to Averages
www.gcmtravelstats.com
Graphed Over 24 Hours
Comparative Trip RoutesComparative Trip Routes
Select 2 Routes, (Days, Time Periods) to be Compared
Comparative Travel Times by Route
E-mail Alert RegistrationE-mail Alert Registration
Traveler PreferencesTraveler Preferences
Select Time Period
Select Route(s)
Suspend Alerts
Select Info
e-mail Traffic Alerte-mail Traffic Alert
www.gcmtravel.comwww.gcmtravel.com usage usage
Averaging over 15 million page views per month
Averaging over 15 million page views per month
Customer Satisfaction Customer Satisfaction RTA/IDOT SurveyRTA/IDOT Survey
72% rate the site 72% rate the site ‘Very helpful’ ‘Very helpful’ and none rate it and none rate it ‘Not helpful’.‘Not helpful’.
For layout and For layout and presentation,presentation,60% rate it 60% rate it ‘Good’ while 29% ‘Good’ while 29% rate it rate it ‘Excellent’.‘Excellent’.
N=501
N=501
Industry LeaderIndustry Leader www.gcmtravel.comwww.gcmtravel.com
Wins “2002 Outstanding Wins “2002 Outstanding Traveler Information Website” Traveler Information Website” award from USDOTaward from USDOT
Wins “2003 Outstanding Wins “2003 Outstanding Traveler Information Website” Traveler Information Website” award from USDOTaward from USDOT
Gateway Traveler Information Gateway Traveler Information SystemSystem Wins “Best of ITS” award in the Wins “Best of ITS” award in the
Consumer Products category Consumer Products category from ITS Americafrom ITS America
and 2003