gamification for the health of it℠ with brian berchtold

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Page 1: Gamification for the Health of It℠ with Brian Berchtold

   

                                           Hosted  by:  HPLive  hubbubhealth.com/employers

Gamification for the Health of It℠

Page 2: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

ì  Redrawing the employee wellness roadmap

ì  What we have learned

ì  The science of healthy behaviors

ì  The big aha: social gamification

ì  Social gamification of wellness

ì  Things to consider when selecting a wellness vendor

Agenda

Page 3: Gamification for the Health of It℠ with Brian Berchtold

hubbub health

Brian Berchtold

Director of Business Development

hubbub health

[email protected]

twitter: @bjbpdx

!

hubbubhealth.com/employers!

Page 4: Gamification for the Health of It℠ with Brian Berchtold

The corporate wellness problem

hubbubhealth.com/employers!

Page 5: Gamification for the Health of It℠ with Brian Berchtold

<50% 14% 2/3

1 in 3 $13,000

hubbubhealth.com/employers!

Page 6: Gamification for the Health of It℠ with Brian Berchtold

Redrawing the employee wellness roadmap

hubbubhealth.com/employers!

Page 7: Gamification for the Health of It℠ with Brian Berchtold

What is your greatest challenge to getting results from your wellness program?

a.  Engaging employees b.  Lack of time c.  Scattered / diverse workforce d.  Lack of senior leadership support e.  My company doesn’t have a wellness program

Poll question

hubbubhealth.com/employers!

Page 8: Gamification for the Health of It℠ with Brian Berchtold

Data supplied by Healthiest Employers & HR.com research paper April 2012

What is your greatest challenge in getting results from your wellness program?  

Engagement is the number one issue

hubbubhealth.com/employers!

Page 9: Gamification for the Health of It℠ with Brian Berchtold

engagement

hubbubhealth.com/employers!

Page 10: Gamification for the Health of It℠ with Brian Berchtold

approach

hubbubhealth.com/employers!

Page 11: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Traditional approach

tell employees what to do

email tips lunch-n-learns health risk assessments

biometric screenings

Page 12: Gamification for the Health of It℠ with Brian Berchtold

What we have learned

hubbubhealth.com/employers!

Page 13: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

ì  understand healthy behaviors are important

ì  know what those behaviors look like

ì  don’t lack motivation or an inclination to change

ì  lack tools and strategies to successfully implement

those changes

Employees…

Page 14: Gamification for the Health of It℠ with Brian Berchtold

The science of healthy behaviors

hubbubhealth.com/employers!

Page 15: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

The Fogg Behavior Model

B.J.Fogg, Ph.D., Persuasive Technology, 2003; Mobile Persuasion: Future of Behavior Change, 2008; "B.J. Fogg's Behavior Model," www.behaviormodel.org, February 2013.

BJ Fogg, Ph.D.

Setting employees up to succeed

behavior = { trigger + ability + motivation }

Page 16: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Why it matters

Page 17: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Nicholas Christakis, Ph.D. & James Fowler, Ph.D., Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives, 2011.

The Fowler/Christakis Social Network

Nicholas Christakis, Ph.D. & James Fowler, Ph.D.

How Connections Change Behavior

Page 18: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Why it matters

Page 19: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Abraham Maslow, Ph.D., “A Theory of Human Motivation”, Psychological Review, 1943.

Maslow’s Hierarchy of Needs

Abraham Maslow, Ph.D.

How Motivation Really Works

Page 20: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Why it matters

Page 21: Gamification for the Health of It℠ with Brian Berchtold

social networking

hubbubhealth.com/employers!

=

How do we satisfy these needs?

Page 22: Gamification for the Health of It℠ with Brian Berchtold

Challenges

Rewards

Badges

Levels/points

Leaderboards

hubbubhealth.com/employers!

=

Page 23: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

+ = ?

Page 24: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Page 25: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

 The Big Aha: Social Gamification

Page 26: Gamification for the Health of It℠ with Brian Berchtold

Gamification is the use of game mechanics to drive engagement in a non-game activity and change behaviors for a target audience. Many types of games include game

mechanics such as points, levels, challenges, leaderboards, rules and incentives that make game play enjoyable.

Gamification applies these to non-game scenarios to

motivate the audience to higher and more meaningful levels of engagement. Humans are “hard-wired” to enjoy games

and have a natural tendency to interact more deeply in activities that are framed in a game construct.

!

hubbubhealth.com/employers!

Source: Gartner

Page 27: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

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hubbubhealth.com/employers!

Michael Wu., Ph.D., “What is Gamification, Really?” http://lithosphere.lithium.com, February 2011.

engagement interaction competition

collaboration awareness learning

Core principles

Page 29: Gamification for the Health of It℠ with Brian Berchtold

Technologies

Internet

Social media applications

Anytime/ anywhere access

hubbubhealth.com/employers!

Page 30: Gamification for the Health of It℠ with Brian Berchtold

Social gamification of wellness

hubbubhealth.com/employers!

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Page 37: Gamification for the Health of It℠ with Brian Berchtold

Meatless Monday Duration: 2 weeks

Monday is the best day to go for a meatless diet. This is unequivocally so because both Monday and meatless begin with the letter M. Alliteration or “rhyminess,” as we like to call it, trumps all other reasons (for these purposes anyway.)  There are, however, a myriad of reasons for going meatless one day a week.  Going meatless one day a week has health benefits - including reducing your risk of cancer, heart disease and type 2 diabetes. Read more…

33 players

Starts

Today!

hubbubhealth.com/employers!

The “Meatless Monday” challenge

Page 38: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Page 39: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Case Study

South Ogden, UT

290 employees

21 branch locations  

Page 40: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

ì  Flexible program (one size doesn’t fit all)

ì  Available to employees in multiple locations

ì  Engages employees

ì  Easy to track, reward and manage

Case Study

pain points

Page 41: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

hubbub solution

grassroots challenges social support and

accountability encourage  small

changes

Case Study

Page 42: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

82% engagement

90%

80%

70%

Case Study

4,700+ challenges

average level:

23

Page 43: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Things to consider when selecting a wellness vendor

Page 44: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

Check list

Broad range of challenges (individuals and teams)

Social community and ability to participate with friends and family

Real-time aggregate reporting

Rewards (financial and non-financial)

Smartphone integration

Easily accessible health coaching

Support and consulting

Focused and actionable health assessment

Easy implementation within one business day

Device integration

Page 45: Gamification for the Health of It℠ with Brian Berchtold

Download the free ‘Orange paper’ at hubbubhealth.com/employers/orange-paper

Orange paper

hubbubhealth.com/employers!

Page 46: Gamification for the Health of It℠ with Brian Berchtold

hubbubhealth.com/employers!

ì  Redrawing the employee wellness roadmap

ì  What we have learned

ì  The science of healthy behaviors

ì  The big aha: social gamification

ì  Social gamification of wellness

ì  Things to consider when selecting a wellness vendor

Summary

Page 47: Gamification for the Health of It℠ with Brian Berchtold

Thank you!

hubbubhealth.com/employers [email protected]

Questions?