galileo document production ticketing)

8/9/2019 Galileo Document Production Ticketing)

1/23

GALILEO DOCUMENT

PRODUCTION (E-TICKETING)

E-TICKETING


2/23

Cfare eshte nje ET dhe kush jane benifitet e biletave

elektronike?

Termi ET- e-ticket eshte shkurtimi per electronic ticketing pra nje dokument i leshuar neforme elektronike,per qellime ticketing-u, duke mos qene e nevojshme leshimi i njebilete-paper ticket. Kur pasagjeri rezervon dhe agjenti leshon bileten, te gjitha detajete ketij pasagjeri si dhe numri I biletes jane transmetuar direkt ne serverin elektronikte linjes ajrore.

Ne shume raste do t`ju duhet ta printoni ET,ose vet pasagjeri mund ta printoje direktbileten e tij :nga www.viewtrip.com

Benifitet e ET: Nuk ekzistojene probleme si:Humbja e biletes apo vjedhja e saj, pagesat ektra per keto apo PTA,Ticket on Departure,

pra nuk ka shpenzime ektra per pax,si dhe shfrytezimi i mundesive te ofruara ngalinjat ajrore per checkin apo vetesherbimin e check in-it on-line kur ky eshte I ofruarnga linja ajrore.Benifitet e linjes ajrore ka ulje te shpenzimeve administrativekrahasuar me paper ticket.

Nese mund te leshohet nje ET me nje linje te caktuar shikojme :

Availability nese ne fund te rreshtit eshte E linja e lejon ET,

X- linja lejon vetem Paper ticket- Kur eshte bosh linja nuk ka informacion ne availabilitin e Galileo-s dhe kontrollohet

me linjen ajrore nese ka apo jo mundesi per ET

Mbas Availability dhe komandes:TTL1 shikohet nese eshte E ne fund te informacionit.


3/23

GALILEO DOCUMENT PRODUCTION

(E-TICKETING) SISTEMI GALILEO OFRON:

-Printim automatik te biletave per te gjithaitineraret dhe tarifat

-Printim itinerari

-Raport mbi gjendjen e stokut te biletave

-Payment Report/printimin e HMPR

-Invoice dhe informacione te ngjashme tevlefshme per sistemin e back office (MIR) ne rastin

kur eshte I instaluar ky sistem ne agjensine tuajwww.viewtrip.com nje mundesi per te printuar ET ose

duke perdorur dhe viewpoint ose komanden eResponse Capture nga formati i biletes Elektronike.


4/23

GALILEO DOCUMENT PRODUCTION (E-TICKETING)

VEPRIMET NE FILLIM TE DITES

Perpara se te printojme ndonje nga dokumetat e mesiperme duhet tesigurohemi qe:

* Printerat te jene te lidhur me terminalet

HMLM C5F062 DI/DT/DA -Help Me Link Machine

GTID E PRINTERIT , DI DIMAND ITINERARY PRINT, DT DEMANDTICKET, DA DEMAND ACCOUNTS -MIR SYSTEM

HMLD Hows My Link Doing?

HMOMC5F062-U- Help Me Operate Machine Ndryshojme statusin Up neseeshte D -Down

HMOMGTID-ITN per te plotesuar pjesen FM( ForM) qe I referohet si perStokose Lloji i `letres` brenda printerit , ne ekran do shfaqet:

CRT ITN DEV ST FM /

DA674A DA6750D U I

Per te riprintuar dokumetin e meparshem: TSD05599005207490 Ticket suppot Document Ticket nbr bashke me

check digit.

DE-Link Ne rastin kur doni te mos jeni te lidhur me printerat e zyreskomanda perkatese eshte : HMLM/DELINK


5/23

KOMANDAT E TIKETIMIT

Sigurohemi qe e kemi perfunduar rezervimin:

File Fare bashke me Carrier Specific Form of Payment F.S per cash( FS CASH)

FCK CEK FINV12345 INVOICE F4865221110028*D1208 KARTE KREDITI

Commission TMU1Z0 kur komisioni eshte zero.

ER Received From

TKP - Ticket Please /Ticket Print

ELECTRONIC TKT GENERATED TTL FARE EUR99

SUPPORTING DOCUMENTS GENERATED

MIR GENERATED TTL FARE EUR99

RECORD LOCATOR:>*SGDWJO-----------------------------------------------

ITINERARY/INVOICE GENERATED

TKPDID Printojme vetem itinerarin


6/23

KOMANDAT E TIKETIMIT

SPECIFIC PASSENGER/FARE SELECTION TKP1P1-Ticket FF1vetem per Pax1

TKP3 Ticket vetem per FF e 3

TKP2 Ticket FF2 per te gjithe Pax TKP1P3-Ticket FF1 per Pax 3

TKP2P3-5 Ticket FF2 per Pax 3-5-Kur kerkojme te leshojme nje bilete per nje Pax specifik duhet te shenojme patjeter

dhe numrin e FF edhe nqs kemi vetem 1 FF

-Nuk mund te kerkojme te leshojme bilete per 1 Pax me te gjitha FF


7/23

BOOKING FILE DETAILS

Ne momentin qe leshohet bileta, BF update-t automatikisht me tedhenat e meposhtme:

*HTI Historical Tins Information Shikon Nr e biletes dhe totalin ecmimit qe duhet paguar.Prezenca e ET ne *HTI tregon qe biletaelektronike eshte leshuar.

*FF1 FF update (shfaqet dhe Tkt No.)

*HTE Historical Electronic Ticketing data*TE002 shfaq e-tkt me nr2

*TEL shfaq listen e e-tkt

*TEH shikon historikun e biletes elektronike

Ne rastin e anullimit ose ndryshimit te nje rezervimi mbas leshimit te

ET, bileta elektronike nuk eshte ndryshuar ose anulluar por duhet tenderhysh ne kuponat e ETduke I bere exchange ,void apo refund.


8/23

Retrieve E-Ticket/ Payment Report*TE/125960000078Duke perdorur tkt no.

*TE/AF/10APR07PARMRS-Le Blanc duke perdorur daten,Itinerarin dhe emrin e pax

TINS-Ticket & Invoice Numbering System

TINS TABLE:

HMPR Help Me Payment ReportHMPR/12AUG Payment Report 12 Aug

H/HMPR

TRV/63999005051832 Ticket report Void bashke me checkdigit dhe DUHET te behet VOID ne diten e leshimit te biletes.

* Komanda per te pare stokun e biletave:

HMTN/D Help Me Ticket Numbers/Display

ALLOCATED TICKET NUMBER RANGE FOR INT HOST SITE

9900520750 9900520799 50


9/23

Statusi i Biletes Elektronike

Statusi OPEN --- Bilete e paperdorur

CKIN --- PAx duke bere check in

LFTD ---- Pax ne avion

EXCH--- Bileta eshte bere exchange

FLWN--- Pax e ka kryer fluturimin

GALILEO INTERLINE ELECTRONIC TICKETING

TABLE

DT/IAT/DISXX, ku XX Linja Ajrore


10/23

TICKETING MODIFIERS TMU TKT MODIFIERS TE DETYRUESHME

Para se te vendosim komanden TKP duhet qe vendosej :1) menyra epageses,Planting carrier& Filed Fare-in.Dy te parat mund te vendosen dukeperdorur Ticket Modifiers:

- FORM OF PAYMENT: TMU1FS Ticket Modifier Update per FF no.1,Form ofpayment Cash

FS CASH

FCK CEK

FINV12345 INVOICE F4865221110028*D1208 KARTE KREDITI

- PLATING CARRIER: TMU1CYY- Ticket Modifier Update per FF no.1, CarrierYY

- COMMISSION: TMU1Z9 Ticket Modifier Update per FF no.1 , Komisioni 9 %

TKT MODIFIERS OPSIONALE- ENDORSEMENTS: TMU1EBVALID BA ONLY ku EB :endorsment box

MULTIPLE MODIFIERS

TMU1AZ/FCK/Z9 Ticket Modifier Update; Plating Carrier AZ; FOP Cash;Commiss 9%


11/23

TICKETING MODIFIERS TMU

Ndryshimi i TMUTMU1EB@VALID FLTS DATES SHOWN Ndryshojme

Endo Box

TMU1C@BA/F@CK Ndryshojme Plating Carrier dhe

Form of Payment

DELETE TMU

TMU1Z@ -Anullojme komisionin e vendosur


12/23

MANUAL FARE BUILDSistemi Galileo eshte I afte te kuotoje te gjitha fare-et

automatikisht, ka raste kur nuk eshte e mundur ose ju duhet qete zgjidhni nje tarife tjeter. Ne kete situate fare-i duhet tevendoset ne menyre manuale ne menyre qe te leshohet ET.

HAPAT PER NDERTIMIN E NJE CMIMI Manual Fare Build:

FBC - FARE BUILD CREATE

FBU FARE BUILD UPDATE FBF FARE BUILD FILE

Kemi rezervimin e meposhtem:VZSZZA/60 TIANH N297603 AG 99999992 10SEP

1.1TEST/GALILEOMR 2.1TEST/AMAST*P-C06DOB01MAR01

1. AZ 511 X 06APR TIAMXP HK2 1210 1410 O* E SU 4

2. AZ 116 X 06APR MXPAMS HK2 1455 1650 O* E SU 43. AZ 107 X 14APR AMSFCO HK2 0945 1200 O* E MO 5

4. AZ 510 X 14APR FCOTIA HK2 1300 1430 O* E MO 5

FONE-TIAT*GALILEO ALBANIA

TKTG-T*


13/23

FBC FARE BUILD CREATE FBCP5 Fare Build Create Pax 5

FBCP3-5 Fare Build Create Pax 3, Pax 4 dhe Pax 5 FBCS2-3 Fare Build Create Segmenti 2 dhe 3

FBCP2/S2-3 Fare Build Create Pax2 perSegmentin 2dhe 3

FBCP5*C08 Fare Build Create per Pax 5 qe eshte Chd 8vjec

FBCCAZP01 TEST/GALILEOMR *ADT 01 OF 02

X CTY CX FLT CL DATE TIME ST FB / TD NVB NV A BG

. TIA AZ 511 X 06APR 1210 OK @.............. ..... ..... @.. 1

O MXP AZ 116 X 06APR 1455 OK @.............. ..... ..... @.. 2O AMS AZ 107 X 14APR 0945 OK @.............. ..... ..... @.. 3

O FCO AZ 510 X 14APR 1300 OK @.............. ..... ..... @.. 4

. TIA FARE @../........ EQ .../........ ROE @...........TAX 1 ......./.. 2 ......./.. 3 ......./.. 4 ......./..

5 ......./.. 6 ......./.. 7 ......./.. 8 ......./..

TTL (INC TAX) @....... FC


14/23

FBU FAREBUILD UPDATETabelen e mesiperme mund ta plotesojme me ane te komandes

Fare Build Update FBU FBUFB/YAHPX FB Fare Basis

FBUBG/20K BG- Baggage

FBUFARE/EUR230.00 Fare

FBUROE/0.1222 ROE Rate of exchange

FBUFC/TIAMXPAMSFCOTIA FC Fare Construction

FBUTTL / Total Fare+Tax FBUNVB/20APR07

FBUNVA/20MAY07

FBUTAX1/10.00AL+TAX2/16.00YQ+TAX3/5.00YQ

FBUEB/NO CHANGE PERMITTED EB Endorsements

Box *FB - kthehemi tek MASKA qe po plotesojme

*FBTAX hapim dritaren e taksave te Fare-t qe po ndertojme


15/23

FBF FARE BUILD FILE

P01 TES

T/GALILEOMR *ADT 01 OF 02X CTY CX FLT CL DATE TIME ST FB / TD NVB NV A BG

. TIA AZ 511 X 06APR 1210 OK XAPR6M ..... ..... 20K 1O MXP AZ 116 X 06APR 1455 OK XAPR6M ..... ..... 20K 2

O AMS AZ 107 X 14APR 0945 OK XAPR6M ..... ..... 20K 3

O FCO AZ 510 X 14APR 1300 OK XAPR6M ..... ..... 20K 4

. TIA

FARE EUR/ 120.00 EQ .../........ ROE @...........

TAX EUR 1 10.00 AL 2 24.00 YQ 3 48.00 XY 4 ......./..5 ......./.. 6 ......./.. 7 ......./.. 8 ......./..

TTL (INC TAX) EUR 202.00 **GENERATED TOTAL**

Pasi kemi plotesuar tabelen e mesiperme , Fare e ndertuar e ruajme me njeren ngakomandat

e meposhtme:

FBF Ruan cmimin e pasagjerit te shfaqur ne ekran FBFALL Ruan cmimin per te gjithe pasagjeret

FBFCAZ Ruan cmimin per pasagjerin me plating carrier


16/23

AMEND, IGNORE, DELETE A FILE FARE BUILD

AMEND

AF

ILEFAR

E *FB1 ----DISPLAY FF NE FARE BUILD FORMAT

FBU ---- PER TE NDRYSHUAR TE DHENAEKZISTUESE

FBUEB/ -----DELETE ENDORS

EMENTS

FBF

IGNOREFAREBUILD FBI

RESTOREFILEFARESFF1@R

FF1P2@R


17/23

EXCHANGE TICKETS

TKT Exchange

HAPAT QE NDIQEN PER TE BERE TKT EXCHANGE

1. BEJME NDRYSHIMET E DUHURA NE REZERVIM ( ITINERARIN ,DATEN ETJ)

2. RIKUOTOJME REZERVIMIN (AUTOMATIK / MANUAL)

3. LLOGARISIM DIFERENCEN NESE KA

4. LLOGARISIM TAKSAT NE MENYRE QE KLIENTI TE MOS PAGUAJ PERSERI PER TENJEJTAT TAKSA

Ne rastin kur pax nuk ka kryer asnje segment te udhetimit. Mbasi e rikuoton me datat e ndryshuarahapim masken e pare me komandat :

*FB1 NA SHFAQET MASKA E FAREFBUTAX1/+TAX2/+TAX3/+TTL/ ......... Ne kete menyre fshijme TAX qe pasagjeri I ka

paguar tashme

FBUTAX1/10.00XX+TAX2/12.00YQVendosim taksat shtese nese ka ose gjobenperkatese nese ka te tille

FBF -----Ruajme cmimin e ri

RECEIVED FROM & ERNese pax e ka kryer nje pjese te udhetimit atehere gjoba i shtohet fare-it (sipas kerkeses se linjes

ajrore), duke perdorur Manual FARE Build,create dhe FBF.

TMU1FEX0551234567888 Ticket Modifier Update FF1, Form of Payment Exchange ,TKNO


18/23

EXCHANGE TICKETS

Tabela e meposhtme eshte plotesuar automatikisht nga sistemi ,Exchange Infoduhet te Vendoset ne kete

tabele me ane te tastit Tab.*EX **TICKET FOR**: TEST/GALILEOMR PSGR 1/ 1NEW FARE: EUR 99.00 EQUIV:...........TX1: 12.00 AX TX2: 0.00 TX3: 0.00 TX4: 0.00*EXCH TICKET*: TICKET NUMBER THRU TICKET NUMBER NO. CPNS

05599005207350 . .............. 04COUPONS FOR TKT1:1234 TKT2:.... TKT3:.... TKT4:....

PD TAXES

1:12.50.AL 2:151.54XT 3:........ 4:........PD TAXES 5:........ 6:........ 7:........ 8:........

TTL VALUE:EUR99.00... BSR:...... ORIG FOP:S..............*ORIG ISSUE*: TICKET NUMBER ORG/DES CITY DATE IATA CODE

.............. TIA/MXP TIA 10SEP07 9999999 Press Enter

Vendosim menyren e pageses se Diferences>*MR TOTAL ADD COLLECT 50.00 EUR/FS...........................................................( Enter)

/F.........................................................../F...........................................................

.................................................................................................................................................................................................................................................................................................>*MR TOTAL ADD COLLECT 50.00 EUR Totali qe duhet te paguaje pax/FS..........................................................

TICKET MODIFIERS UPDATED..TKP


19/23

REFUND E-TKT

Nese duam te bejme refund te nje bilete te paperdorur te kthyer nga pasagjeri : TKT: 0559900 520730 NAME: TEST/GALILEO

TRNE05599005207302/05SEP07 Refundtkt

>*TRN1 PAGE 1 OF 4

DATE OF REFUND: 06SEP07 ORIGINAL COMM RATE 0.00 CURRENCY EUR

ISSUE DATE OF REFUNDED DOC 05SEP07 AIRLINE AZ DOM/INT I

PASSENGER NAME TEST/GALILEO

DOCUMENT NUMBER 05599005207302 THRU DOC

UNUSED COUPONS FOR DOC1: 1234 DOC2: DOC3:UNUSED COUPONS FOR DOC4: DOC5: DOC6:

CASH AMT EX TAX PAID 99.00 CASH AMOUNT USED 0.00....

CREDIT AMT EX TAX PAID CREDIT AMOUNT USED ........

TOTAL TAX AMOUNT PAID 161.89 CANCELLATION CHARGE 0.00....

UNUSED TAXES TO BE REFUNDED Y / N Y


20/23

REFUND E TKT>*TRNTAX Plotesojme taksat qe do ti kthehen pasagjerit

TX1 12.50..AL TX2 4.00...HA TX3 10.00..IX TX4 5.00...HBTX5 12.54..IT TX6 3.62...VT TX7 12.67..FR TX8 4.00...IZ

TX9 7.56...QX TX1090.00..YQ

-------------------------------------------------------------------------------------------------------

>*TRN2 A/L AUTHORITY ..... Plotesohet ne rastet kur duhet te bejme Refund PaxFacility Charges(PFC)

REFUNDED PFC AIRPORT CODE AND CHARGE INDICATORPFC1... ..... PFC2... ..... PFC3... ..... PFC4... .....

CREDIT CARD CODE CARD NUMBER

EXPIRY DATE REFUND AMOUNT ........

CREDIT FOP CODE NUMBER

EXPIRY DATE REFUND AMOUNT ........

COMM PERCENT/AMOUNT ON CANCELLATION CHARGE ...../ ........

TOUR CODE NET Y/N N NET FARE AMTTOTAL CREDIT REFUND DUE 0.00

TOTAL CASH REFUND DUE 260.89 THIRD SCREEN Y/N NThird Screen hapet dhe plotesohet vetem ne rastet kur jane perdorur 2 karta krediti

per pagesen


21/23

REFUND E-TKTNese bejme retrieve BF dhe *HTE atehere do kemi pamjen e meposhtme:ISSUED: 05SEP07 FOP:CASHPSEUDO: 3OZ4 PLATING CARRIER: AZ ISO: AL IATA: 99999992

USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPNRFND AZ 0507 X 23APR TIAFCO 1520 OK XPREU6 1

NVB23APR NVA23APRRFND AZ 0328 X 23APR FCOCDG 1805 OK XPREU6 2

NVB23APR NVA23APRRFND AZ 0301 X 30APR CDGMXP 0700 OK XPREU6 3

NVB30APR NVA30APR

RFND AZ 0506 X 30APR MXPTIA 0925 OK XPREU6 4NVB30APR NVA30APR

Nese duam te marrim info rreth biletave te bera Refund

HMPR/CAZ/01JUN-30JUN/REF Shikojme Biletat e refunduara vetemper AZ per datat perkatese.

HMPR/REF/01OCT-08OCT

HMPR/ALL

Duke e ditur qe TINS report qendrojne ne sistem deri ne (32 historicdates) dmth deri ne 90 dite aktuale dhe nqse refundi behe jashteketyre datave dhe pergjigjja e sistemit eshte:

REFUND NOT PERMITTED-TICKET NUMBER NOT IN TINS

Atehere PAX duhet te aplikoje tek linja ajrore per refund.


22/23

REVALIDATION Nese pax ndryshon vetem daten e fluturimit ndersa ititinerari & linja ajrore nuk

ndryshon atehere kemi te bejme me Revalidation

M6S

NB0/60 TIANH N297603 AG 99999992 26S

EP1.1TEST/GALILEOMR

1. AZ 507 Y 20MAR TIAFCO HK1 1620 1750 O* E TH

2. AZ 510 Y 30MAR FCOTIA HK1 1300 1430 O* E SU

** FILED FARE DATA EXISTS ** >*FF

** VENDOR LOCATOR DATA EXISTS ** >*VL

** SERVICE INFORMATION EXISTS ** >*SI

** TINS REMARKS EXIST ** >*HTI

** ELECTRONIC DATA EXISTS ** >*HTEFONE-TIAT*GALILEO

FOP -S

DO E NDRYSHOJME DATEN E NISJES NE 22 MAR .PASI E NDRYSHOJME DHE *THE SHOHIMSE NE BILETE NUK ESHTE NDRYSHUAR DATA

TKT: 055 9900 520745 NAME: TEST/GALILEOMR

ISSUED: 26SEP07 FOP:CASH

PSEUDO: 3OZ4 PLATING CARRIER: AZ ISO: AL IATA: 99999992

USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPNOPEN AZ 0507 Y 20MAR TIAFCO 1620 OK YRTAL3 1

OPEN AZ 0510 Y 30MAR FCOTIA 1300 OK YRTAL3 2

FARE EUR 515.00 TAX 12.50 AL TAX 77.77 XT TAX

TOTAL EUR 605.27

CARRIER RESTRICTIONS APPLY

TIA AZ ROM 346.64AZ TIA 346.64 NUC693.28END ROE0.74


23/23

REVALIDATIONTKRETS1/TN0559900520745/C1 Ticket Revalidate Electroinc

Tkt,Seg.1/Tkt No. Kuponi1Pergjigjja e sistemit :

ELECTRONIC TICKET REVALIDATED

Nese bejme *HTE shohim qe data tashme eshte ndryshuar ne 22 Mar

TKT: 055 9900 520745 NAME: TEST/GALILEOMRISSUED: 26SEP07 FOP:CASH

PSEUDO: 3OZ4 PLATING CARRIER: AZ ISO: AL IATA: 99999992

USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPN

OPEN AZ 0507 Y 22MAR TIAFCO 1620 OK YRTAL3 1

OPEN AZ 0510 Y 30MAR FCOTIA 1300 OK YRTAL3 2

FARE EUR 515.00 TAX 12.50 AL TAX 77.77 XT TAX

TOTAL EUR 605.27CARRIER RESTRICTIONS APPLY

TIA AZ ROM 346.64AZ TIA 346.64 NUC693.28END ROE0.74

galileo document production ticketing)

Documents