gaeon - alberta hotel and lodging association · 4 | ahla show guide 2013 schedule of events...

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GAMEON

THE FAIRMONT CHATEAU LAKE LOUISE

APRIL 14 TO 16, 2013

ANNUAL CONVENTION PROGRAM & SHOW GUIDE

I N S P I R I N G S E R V I C E , G R O W I N G V A L U E

ahla show guide 2013 | 3

93rd Annual Convention & Trade Show ProgramApril 14-16, 2013The Fairmont Chateau Lake Louise

Welcome to the AHLA’s 93rd Annual Convention & Trade Show, where it’s GAME ON!This year, you can expect to:

• Connect with your colleagues!

• Learn from knowledgeable professionals!

• Celebrate outstanding achievements!

• Experience the only accommodation industry trade show in Alberta!

We know that AHLA members are confident, prepared, and ready to take on any challenge!

Welcome to Lake Louise… Let the games begin!

Convention Dress

Convention dress is business casual, except for the following:

Housekeeping Awards Gala - cocktail/business attire

Chairman’s Dinner - cocktail/business attire

Registration Desk Hours:

Sunday 2:00 pm - 9:00 pmMonday 7:30 am - 7:00 pmTuesday 7:30 am - 1:30 pm

Cash bars are available at all receptions and dinners.

2013 Sponsors

Are you ready?

Platinum

Gold

Silver

Bronze

The AHLA Convention & Trade Show Guide is published by EMC Publications,

19073 63 Avenue, Surrey BC V3S 8G7 1-800-667-0955 [email protected]

Publications Mail Agreement No. 40026059

4 | ahla show guide 2013

SCHEDULE OF EVENTSSUNDAY, APRIL 14 2:00 - 9:00 pm DELEGATE REGISTRATION Larch Lounge

4:00 - 5:30 pm ALBERTA HOTEL & LODGING ASSOCIATION ANNUAL GENERAL MEETING Beehive/Lakeshore Room Attend the AHLA’s Annual General Meeting to learn more about how your association is working to serve you. Hear a full report of the AHLA’s 2012 activities and discover future strategies. Results of the AHLA’s online elections for the 2013 - 2014 Board of Directors will also be announced.

Membership dues must be paid in full to attend.

ALBERTA HOTEL SAFETY ASSOCIATION ANNUAL GENERAL MEETING TO IMMEDIATELY FOLLOW

5:00 - 9:00 pm OPENING RECEPTION & TRADE SHOW Mount Temple Ballroom Sponsored by The Fairmont Chateau Lake Louise The AHLA’s trade show attracts exhibitors from a wide range of services and suppliers to the industry. Get practical solutions for the challenges you face today and an inspiration to plan for the future all while enjoying food prepared by the amazing culinary team at The Fairmont Chateau Lake Louise.

MONDAY, APRIL 15 7:30 am - 7:00 pm DELEGATE REGISTRATION Larch Lounge

8:00 pm OPENING BREAKFAST Victoria Ballroom Sponsored by Connect Logistics Services

Keynote Address - Ron MacLean Sponsored by Western Financial Group Insurance Solutions Hockey & Humour - Ron MacLean is one of Canada’s most beloved sportscasters, and a true icon of our national pastime. Known for his quick wit and encyclopedic hockey knowledge, MacLean is the skilled ringmaster of Canada’s most watched weekly program, CBC TV’s Hockey Night in Canada. From his experiences interviewing hundreds of athletes, Ron MacLean can attest to how sports are the perfect canvas to showcase the best of human achievement. He tells the stories behind the stories, touching on issues of great leadership, teamwork, and individual performance. His keynote is one you will definitely not want to miss!

9:00 - 9:45 am EXHIBITORS’ BREAKFAST Mount Temple Ballroom

10:00 am - 1:30 pm TRADE SHOW & LUNCHEON Mount Temple Ballroom Sponsored by ENMAX Energy ENMAX Energy welcomes all delegates to the trade show luncheon. The current market conditions make now a great time to secure a contract - be sure to stop by their booth to find out about the amazing power program for AHLA members. Don’t miss this chance to find out about all of the newest industry products and services on the market!

Lunch will be served from 11:30am to 1:00pm

Passport prize draws start at 12:30pm sharp

Grand prize provided by Fusion Woodworks

2013 AHLA Convention & Trade Show


2:00 - 3:00 pm BUSINESS SESSIONS

Victoria Ballroom Level the Playing Field: Recruitment and Retention in a Multi-Generational Workplace Sponsored by Bennett Jones LLP This engaging and humourous session will examine and contrast the work-related values of Canadian demographic cohorts: the Baby Boom, Bust and Echo. By exploring the socio-economic conditions of each generation, attendees will gain insight to effective recruitment, training, and retention strategies. Discussion will include the unique strengths and contributions of each generation and the value of differences in the workplace.

Lakeshore Trail Room AHLA - Know the Ropes! Are you new to the AHLA? Have you ever wondered what the AHLA can do for you and your property? Here’s your chance to find out! Whether you have five rooms or 500, the AHLA works hard to provide our members with the best value for products and services that you can’t do business without. Join AHLA board members and program partners as they share how you can take advantage of the programs and services that will save you money and help to make your property run smoothly!

Plain of Six Glaciers/ The Game’s Up! Fraud and the History of Credit Card Transactions Saddleback Room Sponsored by Johnson Inc. Even the most secure properties with the most solid procedures can experience fraud that is perpetrated by guests staying at your property. Join Detective Bill Allen of the Edmonton Police Service for this interactive session as he shares ways that you can protect your property and staff from some of the common (and not so common) scams that hotels are experiencing today.

3:15 - 4:15 pm BUSINESS SESSIONS

Victoria Ballroom Foreign Workers - Going the Extra Mile Sponsored by Best Western International With labour shortages being the number one challenge in the accommodation industry, the Foreign Worker Program provides a welcome solution. However, it’s not always an easy adjustment for the employee or the employer. This session will offer simple solutions to complex questions, from the perspective of the foreign worker, which will help you to provide support to the people who are vital to the success of your property.

Lakeshore Trail Room AGLC: Now and into the Future Sponsored by the Alberta Gaming & Liquor Commission The Alberta Gaming and Liquor Commission works to ensure Alberta’s gaming and liquor industries are well regulated and well managed to benefit Albertans. Since joining the AGLC, President and CEO, Bill Robinson has charted a course to take the AGLC into the future. During this discussion, Bill and members of his executive will outline where the AGLC is headed, and what that might mean for the members of the AHLA.

Plain of Six Glaciers/ Building Team Alberta Saddleback Room In Partnership with Travel Alberta Anchored by the award-winning Alberta Tourism brand, this session will showcase our new brand 2.0 video, the new and improved Cooperative Marketing Program as well as other key Travel Alberta services designed to fill hotel rooms and grow tourism revenue across the province.


4:30 - 5:30 pm THE FAIRMONT CHATEAU LAKE LOUISE PROPERTY TOUR

Take a unique guided tour behind the scenes at one of Alberta’s premier resort properties and discover firsthand why The Fairmont Chateau Lake Louise is recognized globally for progressive environmental stewardship and responsible tourism. Learn what it takes to make this grand luxury hotel run smoothly on a daily basis! You must sign up at the AHLA convention registration desk to take part in this tour.

5:30 - 6:30 pm HOUSEKEEPING AWARDS RECIPIENT CHECK-IN Beehive/ Staff from properties that have achieved the 2013 Housekeeping Award are asked to check in prior to attending the Lakeshore Trail Room Housekeeping Awards Gala.

6:00 - 7:00 pm STAR QUALITY COCKTAIL RECEPTION Heritage Hall Sponsored by Canadian Star Quality Accommodation

7:00 pm HOUSEKEEPING AWARDS GALA DINNER Mount Temple Ballroom In Partnership with Travel Alberta Join your peers for an amazing evening of spectacular celebration! This popular and prestigious gala dinner will honour the amazing staff members whose skill and hard work helped to earn their property the 2013 Housekeeping Award.

Gift bags and grand prize provided by Serta Mattress Company

TUESDAY, APRIL 16

7:30 am - 1:00 pm DELEGATE REGISTRATION Larch Lounge

8:00 am SUNSHINE BREAKFAST Victoria Ballroom Sponsored by Alberta Hotel Safety Association Start your day off on the right (and safe) foot! The Alberta Hotel Safety Association is pleased to present the Certificate of Recognition to those properties who have earned this great achievement.

Awards Presentations will begin promptly at 8:15 am

BUSINESS SESSIONS

9:30 - 11:30 am Alberta Accommodation Outlook Mount Temple Ballroom Sponsored by Alberta Tourism, Parks & Recreation - Tourism Research and Investment Branch Back by popular demand, PKF Consulting will give a current and comprehensive outlook on Alberta’s accommodation industry, providing owners and general managers with key information about the health of our sector, including existing economic and market conditions and projected supply and demand. This information will be invaluable to executives responsible for marketing, product development, or financing of hotels and fixed-roof accommodation in 2013.

9:30 - 10:30am Put High WCB Rates to Bed Beehive/ Sponsored by Workers’ Compensation Board Alberta Lakeshore Trail Room Awaken with a fresh perspective about how implementing a few key strategies can positively influence your WCB premiums. Revitalize your performance and retain your most valuable resource – your employees. Don’t be in the dark about how modified work, a successful return-to-work plan, and WCB’s Occupational Injury Service can invigorate your injury management efforts. You can rest easy that we will provide specific tools, solutions and real life examples to get you to your destination.



Mount Temple Ballroom Stay Ahead of the Game with Top Technology Trends Sponsored by Shaw Business Join this fast-paced, information-packed, interactive session that will cover the most significant technology trends impacting the hospitality industry today. It will also allow you the opportunity to share your views, ask questions and learn from each other about how these trends will affect us all.

10:45 - 11:45 am What Would You Do? Beehive/ Sponsored by Alberta Hotel Safety Association Lakeshore Trail Room We experience it every day. We make choices every day, and the choice is yours. It is not just a work concern but overlaps into everyone’s personal lives. Join Barbara from the Alberta Hotel Safety Association as she shares stories of risk tolerance and the impact of those decisions.

Mount Temple Are You Playing by the Rules? Ballroom Sponsored by Sanderson Polsky Professional Corporation Have you ever wondered what your legal rights and responsibilities were regarding the pitfalls of hiring and firing employees, premises and liquor liability issues, the Innkeepers Act, and legal challenges surrounding the use of social media? In this interactive session, you will learn about key aspects of hospitality law and how you can make sure that you and your guests are protected. 11:30 - 12:00 pm GOLD KEY AWARD RECIPIENTS’ CHECK-IN Agnes Room Gold Key recipients are invited to check in prior to attending the Gold Key Awards Luncheon.

12:00 noon GOLD KEY AWARDS LUNCHEON Victoria Ballroom Sponsored by Coast Hotels & Resorts Join your peers in celebrating the spectacular employees who are committed to making Alberta’s tourism and hospitality industry the best that it can be! The AHLA’s Gold Key Award celebrates the contributions of employees at all levels who, in their careers, have shown the attitude and dedication needed to serve our guests.

2:00 - 3:30 pm Holy Crap, Am I Busy! Changing Our Culture from Chaos to Calm Mount Temple Sponsored by Best Buy Canada & LG Electronics Ballroom Join Linda Edgecombe as she reveals her research on how “Chaos” and “Busy” have become the new norm, and have wound us into the most unproductive and basically unhappy demographic in the past 30 years. Her “No B.S.” and very humorous approach, stacked up with relevant and easy solutions, will get your organization and teams back on track with clear vision and tools to take back their work day and their personal lives again.

4:00 - 5:00 pm THE FAIRMONT CHATEAU LAKE LOUISE PROPERTY TOUR If you missed it the first time, this is your second chance to take a unique guided tour behind the scenes at one of Alberta’s premier resort properties, and discover firsthand why The Fairmont Chateau Lake Louise is recognized globally for progressive environmental stewardship and responsible tourism. Learn what it takes to make this grand luxury hotel run smoothly on a daily basis! You must sign up at the AHLA Convention registration desk to take part in this tour.

6:00 - 7:00 pm CHAIRMAN’S RECEPTION Red Room

7:00 pm CHAIRMAN’S DINNER AND EMPLOYER OF CHOICE PRESENTATIONS Victoria Ballroom Our 93rd Annual Convention will close with an elegant evening of dinner and entertainment, including the presentations of the Award of Distinction, Life Membership, and 2013 Employer of Choice recipients.

Grand Prize of an Edmonton - Jasper return trip for 2, sponsored by VIA Rail.


Accro Furniture Industries 38Hospitality Seating305 McKay Ave, Winnipeg, MB R2G 0N5 T 1.204.654.1114 F 1.204.654.2792

Alberta Employment Standards 15 & 16Employment Standards Information10808 99 Ave, Edmonton, AB T5J 1S6 T 1.780.427.4200www.humanservices.alberta.ca F 1.780.422.2442

Alberta Gaming & Liquor Commission 37Liquor & Gaming Information50 Corriveau Ave, St. Albert, AB T8N 3T5 T 1.780.447.8600www.aglc.ca F 1.780.447.8917

Alberta Hotel Safety Association 15 & 16Workplace Safety2715 Ellwood Dr SW, Edmonton, AB T6X 0P7 T 1.780.702.3059www.ahsa.ca F 1.780.436.5404

Alberta Human Services 15 & 16Occupational Health & Safety Information10808 99 Ave, Edmonton, AB T5J 1S6 T 1.780.427.4200www.humanservices.alberta.ca F 1.780.422.2442

Allmar Incorporated 56Architectural Building Supplies4910 - 76 Avenue SE, Calgary, AB T2C 2X2 T 1.403.236.2604www.allmar.com F 1.403.236.2119

Apple Fitness Store Ltd. 43Fitness Equipment16629-149 Street, Edmonton, AB T2M 1X1 T 1.780.452.8877www.applefitness.com F 1.780.452.8885

Araam Inc. 77Hypnos Beds11616 178 St, Edmonton, AB T5S 2E6 T 1.780.444.1388www.araaminc.com F 1.780.930.4295

Attersall Marketing Ltd. 61Relax-A-Mist (Steam Showers) & Caroma (Toilets)408 71 Avenue SE, Calgary, AB T2H 0S2 T 1.403.252.4178www.attersallmarketing.com F 1.403.252.6184

Best Buy Canada Parker RoomElectronics8800 Glenlyon Pkwy, Burnaby, BC V5J 5K3 T 1.604.412.1994www.bestbuy.ca F 1.604.412.5235

EXHIBITORS



Best Plumbing & Lighting Supplies 88Plumbing Fixtures11703 154 St, Edmonton, AB T5M 3X9 T 1.780.451.2432www.bestplumbing.ca F 1.780.455.5930

Best Western International, Inc. 05Hotel Development6201 N. 24th Parkway, Phoenix, AZ 85016 T 1.602.957.5621www.bestwesterndevelopers.com F 1.602.957.5694

Beyond the Basics Fitness Services 62 & 63Rubber Flooring, Underlay, Equipment Service & Precor Fitness451 42 Ave SE, Calgary, AB T2G 1Y3 T 1.403.265.1377www.BTBFitness.ca F 1.403.265.1387

Birchwood Furniture Co. Inc. 30Upholstery4770 46 Ave SE, Calgary, AB T2B 3T7 T 1.403.571.7220www.birchwood.com F 1.403.571.7234

Bounty Cellars Winery 72Custom Wine Branding Opportunities7 364 Lougheed Road, Kelowna, BC V1X 7R8 T 1.250.765.9200www.bountycellars.com F 1.250.765.9205

Camera 2 Canvas Art 54Digital Canvas Art Products, Banner, Signage1420 Thorburn Dr, Airdrie, AB T4A 2C4 T 1.403.874.2166www.camera2canvasart.com F 1.403.454.5754

Canadian Gift Concept 73Drinkware & Giftware34, 2160 Highway 7, Concord, ON L4K 1W6 T 1.905.735.4804www.cgonline.ca F 1.905.738.9601

Canadian Hotel Supply 21Hotel Supplies100 King St. West Suite 5600, Toronto, ON M5X 1C9 T 1.800.950.9970www.canadianhotelsupply.com F 1.800.950.9960

Canadian Star Quality Accommodation 92National Star Rating Program2707 Ellwood Dr SW, Edmonton, AB T6X 0P7 T 1.780.702.3060www.starqualityhotels.ca F 1.780.436.5404

Canopco 36Telecommunications - Calling & Support Services, PBX Solutions, Internet1200-48 Yonge St, Toronto, ON M5E 1G6 T 1.855.226.6726www.canopco.com F 1.416.640.1089

Centratech Technical Services Ltd. 31Fire & Safety Services1-7644 49 Ave, Red Deer, AB T4P 1M4 T 1.403.318.9722www.centratech.ca F 1.403.346.7774

Chemistry Consulting Group 39Roomservicecanada / Foodservicecanada400-1207 Douglas St, T 1.250.382.3303

Victoria, BC V8W 2E7 F 1.250.383.4142 www.chemistryconsulting.ca

Come and talk to us about your human resources needs. Are you having challenges finding staff? As Western Canada’s leading hospitality industry foreign worker recruitment service - roomservicecanada.ca, we can help you solve your staffing challenges and find experienced, qualified, reliable candidates.

Christopher Carpets Ltd. 09Carpets16312 111 Ave, Edmonton, AB T5M 4G3 T 1.780.445.4619 F 1.780.425.2253

Coronet Equipment Ltd. 08Industrial Laundry Equipment8112 46 St, Edmonton, AB T6B 2M8 T 1.780.468.3127www.coronetequipment.com F 1.780.466.1564

Custom Amenities Inc. 65Room ToiletriesD11-6115 3 St SE, Calgary, AB T2H 2L2 T 1.403.255.0303www.customamenities.com F 1.403.253.4528

Diversey Canada, Inc. 87Specialized Cleaning Chemicals2401 Bristol Circle, Oakville, ON L6H 6P1 T 1.800.668.3131www.sealedair.com F 1.800.522.0111

Eco-Friendly Building Services 75Ceiling Cleaning & Restoration/Commercial Cleaning ServicesP.O. Box 636, T 1.403.949.3344

Bragg Creek, AB T0L 0K0 F 1.403.949.3346 www.ecofriendlyservices.ca

“Caring for your business, your people, your planet.” A leading and innovative cleaning company offering you cleaning solutions with health, esthetic and economic benefits. Services: Ceiling Cleaning & Restoration, Hard Surface & Tile Restoration including pool decks, Quality Assurance Inspection Reports, Post-Construction and Contract Cleaning. Our job is to make yours easier.

Ecolab Ltd. 46Housekeeping Products203-15310 103A Ave, Surrey, BC V3R 7A2 T 1.604.495.8755www.ecolab.com F 1.604.495.8754

EcoStay Program 50Carbon Off-Setting Program27 Birch Hill Lane, Oakville, ON L5R 3K6 T 1.647.347.6600www.ecostay.ca


Eden Textile 32Terry, Linen and Drapery Products10934 120 St, T 1.780.452.7200

Edmonton, AB T5H 3P7 F 1.780.451.0645 www.edentextile.com

Material Comfort - At Eden Textile, we specialize in serving hotels, motels, inns, bed and breakfasts, resorts, restaurants, and more... across all of Canada! From towels and sheets to drapes and bed skirts, we manufacture a vast range of textiles that address the demands of the hospitality industry.

EMC Publications 60Alberta Hospitality Magazine19073 63 Ave, Surrey, BC V3S 8G7 T 1.604.574.4577www.emcmarketing.com F 1.604.574.2196

As the publisher of Alberta Hospitality, InnFocus, and The Publican trade magazines as well as the associations’ Buyers’ Guides, we provide owners and managers in the hospitality industry with trusted, leading edge editorial targeted to your local market. See archives of our publications online at www.emcmarketing.com.

EMCO Corporation 64Plumbling Wholesale (Fixtures/Faucets)200, 7100 44 Street SE, Calgary, AB T2C 2V7 T 1.403.252.6621www.emcoltd.com F 1.403.301.7284

ENMAX Energy Corporation 19AHLA Power Program141 50 Ave SE, Calgary, AB T2G 4S7 T 1.866.331.2199www.enmax.com F 1.403.514.1718

ENMAX Energy, a subsidiary of ENMAX Corporation, and its predecessors, has been part of Alberta’s energy landscape for more than 100 years. Today, ENMAX Energy provides Alberta businesses with electricity, renewable energy and other value-added services. We are proud to work with the AHLA, offering the Power Program to all AHLA members.

Executive Mat and Janitorial Supply 74Mat Products, Janitorial Supplies, Chefwear6-115 28 St SE, Calgary, AB T2A 5K4 T 1.403.720.5905www.executivemat.ca F 1.403.720.5907

Fusion Woodworks Inc. 17Hospitality Furniture1247 Lorne Street, Regina, SK S4J 2J9 T 1.877.494.0817www.fusionwoodworks.ca F 1.306.359.0817

Gas Alberta Energy 04AHLA Natural Gas Program110-1111 57 Ave NE, Calgary, AB T2E 9B2 T 1.403.509.2600www.gasalbertaenergy.com F 1.403.509.2611

George Courey Inc. 55Linen & Bedding Products30-5251 48 Ave SE, Calgary, AB T2B 3S2 T 1.877.901.1756www.georgecourey.com F 1.403.387.0463

Gordon R. Williams Corporation 66Inncom Thermostat & Room Automation10-3770 B Laird Rd, T 1.905.820.1400Mississauga, ON L5L 0A7 F 1.905.820.1435

www.williamshvac.com

Gordon R Williams Corp, is a Canadian HVAC distributor that focuses on the Hotel industry with quality products such as the GE Zonelines (PTAC) and Inncom in-room energy management solutions. Our solutions provide the industry with reliable and energy efficient products that reduce your operating costs and improve your guests’ experience.

HD Supply 06Facilities Maintenance70 Carson St, Etobicoke, ON M8W 4Z6 T 1.800.782.0557www.hdsupply.ca F 1.800.782.2517

Hendrix Restaurant Equipment & Supplies Ltd. 78, 79, 80Food Services Equipment & Supplies14515 118 Ave, Edmonton, AB T5L 2M7 T 1.780.454.0432www.hendrixequip.com F 1.780.455.9229

Image Distributors (Canada) Ltd. 29Laundry EquipmentPO Box 180, Calmar, AB T0C 0V0 T 1.403.271.1449www.imagelaundry.ca F 1.403.271.1209

Image is the affordable alternative for laundry equipment from B&C Technologies, Miele Professional, Braun, and American Dryer with a full line of wash-extractors, dryers and ironers to meet your laundry needs. This equipment is created to produce, designed to perform, engineered to last, and built to perfection.

Impark 67Parking Management & Related ServicesSte 300 - 601 West Cordova St, Vancouver, BC V6B 1G1 T 1.604.331.7150www.impark.com F 1.604.331.7276

Interface 52Modular Flooring - Carpet Tile233 Lahr Dr., Belleville, ON K8N 5S2 T 1.800.267.2149www.interface.com F 1.800.966.8645

Iron Furniture Ltd. 58Chairs, Barstools, Top & Base15816 112 Ave, Edmonton, AB T2M 2W1 T 1.780.453.2111www.ironfurniture.com F 1.780.453.2219



Jani-King 53Janitorial1-6320 11 St SE, Calgary, T 1.403.259.0044AB T2H 2L7 F 1.403.259.0008

www.janiking.com

Jani-King’s Hospitality Division is staffed with experts in the hotel and resort industry who can partner with you to control your housekeeping expenses without giving up control of your housekeeping department. Our all-inclusive cost per room takes the housekeeping budget from the unknown into the known.

Johnson Inc. 35AHLA Home & Auto Insurance Program11120 178 St, T 1.780.732.6850Edmonton, AB T5S 1P2 F 1.780.443.3523

www.johnson.ca TF 1.888.732.6850

Johnson Inc. - Proud to provide Group Home and Auto Insurance to AHLA members. Up to 45% savings, Airmiles Reward Miles, 24/7 live customer service, and exceptional claims service are only a few of the many benefits offered. Please contact 1-888-732-6850 for your free, no obligation quote.

Kaba Ilco Saflok 59Electronic Locks7301 Decarie Boulevard, T 1.514.735.5410

Montreal, ON H4P 2G7 F 1.514.735.8862 www.kabalodging.com

Kaba has a solution for any access point in the lodging market. Through the ILCO and Saflok brands Kaba offers a wide range of durable, reliable and simple to manage electronic locks as well as access control systems, employing the latest in security technology.

Kinasewich Benefits Consulting Ltd. 20AHLA RRSP Program1220 70 Ave, Edmonton, AB T6P 1P5 T 1.780.434.7200www.getbenefits.ca F 1.780.434.7088

LOC International 10Electronic door locks, In-Room safes, Mini-Bars2759 Blvd Matte, Brossard, QC J4Y 2P4 T 1.450.984.1113www.locinternational.com F 1.450.984.2831

Lowry & Associates 34Taylor Test Kits and Pool & Spa Education Services5 1151 Gorham St, Newmarket, ON L3Y 8Y1 T 1.800.391.8378www.lowryassociates.ca F 1.905.895.4539

Microfridge/Danby 42Compact Refrigerators, Combination Appliances, MicrowavesUnit 3, 2 Annette Rd, Foxboro, MA 02035 T 1.800.637.7567www.Microfridge.com F 1.800.231.2182

Natural Rest Bedding Inc. 13Mattresses14715 114 Ave, Edmonton, AB T5M 2Y8 T 1.780.414.5704www.naturalrest.ca F 1.780.465.7623

Oneida Canada 57Oneida Strata Buffet System215 Cannell Place SW, Calgary, AB T2W 1T6 T 1.403.281.8540 F 1.403.281.9280

Orkin Canada 49Pest control and washroom care11611 145 St, Edmonton, AB T5M 1V9 T 1.780.483.3070www.orkincanada.ca F 1.780.454.6305

Panasonic Canada 28Hotel LCD, Phones, Security Ventilation5770 Ambler Dr, Mississauga, ON L4W 2T3 T 1.905.238.2385www.panasonic.ca

Phocentric by Banff Photography 40Web-based infrastructure for guests to create property/tour branded photo books101 Banff Ave, Box 430, Banff, AB T1L 1A6 T 1.403.763.8101www.banffphotography.com

PhoneInn 85Phonesuite hotel/motel, PBX system2124, 755 Lake Bonavista Drive, Calgary, AB T2J 3N9 T 1.888.278.6777www.phoneinn.ca F 1.403.271.6766

Ramy Hill Sales 47Menu Covers, Hospitality Uniforms, Name Badges & Buffet Signage, Vases, LinensUnit 4 - 3531 Jacombs Road, Richmond, BC V6V 1Z8 T 1.604.214.0033www.ramyhill.com F 1.604.214.0318

http://www.janiking.ca


Recruitment Solutions International Ltd. 81Help Canadian Employers to recruit and employ qualified foreign workers3rd Floor, 691 Wolseley Ave, Winnipeg, MB R3G 1C3 T 1.800.353.6687www.recruitmentsolutions.org F 1.204.488.7121

Regent Supply 76Dr. Gum Janitorial Supplies4523 97 St NW, Edmonton, AB T6E 5Y8 T 1.780.438.5042www.regentsupply.com F 1.780.436.2173

Restwell Sleep Products 68Mattresses & Bedding14922 54A Ave, Surrey, BC V3S 5X7 T 1.604.576.2339www.restwell.com F 1.604.576.6637

Revival Art Ltd. 48Artwork & Mirrors2125 88 West Pender St, Vancouver, BC V6B 6N9 T 1.604.662.7762www.revival-art.com

RONA Inc. 83Building Supplies2015 60 St SE, Calgary, AB T2B 3T9 T 1.403.464.1640www.rona.ca

Schoolhouse Products Inc. 44 & 45Banquet tables & chairs, stages, carts77 Steelcase Rd W Units 1-3, Markham, ON L3R 2S5 T 1.905.475.7753www.schoolhouseproducts.com F 1.905.475.8380

SERTA Mattress Co. 41Mattress Information7260 Winston St, T 1.604.420.5333

Burnaby, BC V5A 4N2 F 1.604.420.9194 www.sertacanada.com

Serta is proud to be the #1 brand in hospitality with the largest selection of long lasting, top rated mattresses by guests and hoteliers in both 1 sided non-flip and 2 sided flipable options. Please email or call Graham Hall for more details.

Shandell Designs / Encore Draperies Inc. 11Window coverings and bedding for the hospitality industry202 Royal Oak Bay NW, Calgary, AB T3G 6A4 T 1.403.835.7426www.encoredraperiesinc.com F 1.587.353.7422

Shaw Business 89 & 90Telecommunications2400 32 Ave NE, Calgary, AB T2E 9A7 T 1.877.742.9249www.shaw.ca/business

Simmons Canada Inc. 03Mattress & Foundation#1, 2550 Meadowvale Blvd, Mississauga, ON L5N 8C2 T 1.416.524.9504www.simmonscanada.com/hosp F 1.905.817.1514

SOCAN 51Copyright Law Music Licensing Information504-1166 Alberni St, Vancouver, BC V6E 3Z3 T 1.604.669.5569www.socan.ca F 1.604.688.1142

Standard Textile Co., Inc. 24Sheeting, Terry, Decorative Products (Linens)One Knollcrest Dr, Cincinnati, OH 45237 T 1.513.761.9255www.standardtextile.com F 1.513.679.9255

Staples Advantage 23Office Supplies2333 22 St. NE, Calgary, AB T2E 8K8 T 1.403.735.2153www.eway.ca.ca F 1.403.735.2036

Stylus Contract Furniture 84Upholstered soft seating, Sofa beds, Headboards7885 Riverfront Gate, Burnaby, BC V5J 5L6 T 1.604.453.0606www.styluscontract.com F 1.604.436.4122

Sysco Guest Supply Canada 01 & 02Sheets, Towels, Personal Care Amenities, Room & Housekeeping Products5-570 Matheson Blvd E, Mississauga, ON L4Z 4G3 T 1.905.896.1060www.guestsupply.ca F 1.905.272.5781

Town & Country Uniforms Inc. 33Uniforms5675 Christopher Colombus Ave, Montreal, QC H2S 2E8 T 1.800.361.0388www.tcuniforms.com F 1.514.271.4636

Trafco Canada 12Parking Products, Barrier Gates, EcoGlo, Sentry & Lighting1650 70 Avenue, Edmonton, AB T6P 1P5 T 1.780.453.5280www.trafco.ca F 1.780.453.5178

Travel Alberta 22Services: Tourism Marketing & Education for the province400-1601 9 Ave SE, Calgary, AB T2G 0H4 T 1.403.648.1000www.Industry.TravelAlberta.com F 1.403.684.1111

Traveller’s Liquor Canada 91Traveller’s Rum6 Bridgeport Wynd, Leduc, AB T9E 8B2 T 1.780.217.3805www.onebarrelrum.com F 1.780.986.5110

Unisource Canada Inc. 25 & 26Amenities & Janitorial Items11704 186 Street, Edmonton, AB T5S 0C4 T 1.780.452.2520www.unisource.ca F 1.780.487.9023

Van Houtte Coffee Services 18In-Room Keurig, Kuerig Brewers, Coffee Brewing Equipment, CoffeeBay 1-2915 10 Ave NE, Calgary, AB T2A 5L4 T 1.403.255.2740www.vanhouttecoffeeservices.com

VINCI Park 86Parking Management Consulting210, 625 11 Ave SW, Calgary, AB T2R 0E1 T 1.403.296.1820www.vincipark.ca F 1.403.296.1829



VingCard Elsafe 69Guestroom locks, in-room safes and Energy Management Systems100-631 International Pkwy, Richardson, TX 75081 T 1.972.907.2273www.vingcardelsafe.com F 1.972.907.2771

Visions Electronic Business Solutions 82LG & Samsung LCD TVs10433 170 St, Edmonton, AB T5P 4T2 T 1.780.444.3223www.visionsb2b.ca F 1.780.483.3915

Westcan Advanced Communication Solutions 07Digital Radio Communications12540 129 St, Edmonton, AB T5L 4R4 T 1.800.794.3926www.westcan-acs.com F 1.877.452.2080

Western Financial Group Mollison RoomInsurance Solutions AHLA Self-Insurance Program T 1.204.942.2555201-600 Empress Street, F 1.204.975.1624

Winnipeg, MB R3G 0R5 www.westernfgis.ca

Group Insurance Solutions, in partnership with the AHLA, is proud to be the provider of specialized commercial and employee benefits insurance programs for AHLA members across Alberta. We will work with you to determine the right level of coverage to meet your particular needs. For more information, visit www.westernfgis.ca/ahla.

Westport Manufacturing 14Window Coverings5708 91 Ave, Edmonton, AB T6B 0R2 T 1.780.722.4458www.west-port.com F 1.780483.1025

Wexiodisk Warewasher 70 & 71High Efficiency Warewash Products & Machines153 Galland Cres, Edmonton, AB T5T 6P4 T 1.780.904.6403www.wexiodisk.com F 1.780.487.9409

WEXIODISK is a leader in energy & water savings. We’re proud to introduce the world’s most energy efficient door-type dishwasher. The WD-6 Duplus with Double Final Rinse, auto hood, and options like cold water heat recovery & HAACP. See our under-counter, PRM and reverse osmosis machines.

Windsor Industries 27Cleaning Equipment6535 Millcreek Drive, Unit 67, Mississauga, ON L5N 2M2 T 1.905.363.2402www.windsorind.com F 1.905.672.3155

http://www.westernfgis.ca/ahla

MEMBERSHIP

THAT MAKES A DIFFERENCE.

For more details on the AHLA’s programs and services: Visit ahla.ca . Call Toll Free 1.888.436.6112

AHLA Membership. Are You Getting the Benefits?

Human Resource Development . Tourism Marketing . Member Value Programs . Government Relations

See archives of the magazine online at ahla.ca

To promote your products or services to hotels across Alberta call 1-800-667-0955.

albertahospitality

MEMBERSHIP

THAT MAKES A DIFFERENCE.

For more details on the AHLA’s programs and services: Visit ahla.ca . Call Toll Free 1.888.436.6112

AHLA Membership. Are You Getting the Benefits?

Human Resource Development . Tourism Marketing . Member Value Programs . Government Relations

http://www.williamshvac.com

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