g2 dynamics of stress
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DYNAMICS OF
STRESSGROUP 3
bhinav Sharma 06
Abhishek Goyal 07
Abhishek Panda 09bhishek Tripathi 10
Aditya Malhotra 11
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Stress is a reaction ( alarm reaction )of
our mind and body to a real or imaginary
threat, event or Change ( Stressors )
Dynamic condition in which an individual
is confronted with an opportunity,
demand or resource related to what an
individual desires and for which outcome
is perceived to be both uncertain andimportant
Stress can be
positive EUSTRESS Motivation,
Awareness, Stimulus
negative DISTRESS Headache,
Insomnia Challenge Stressor: Associated with work
Hindrance Stressor: hindrance from goal
Demands-Resources Model: Demand
causes stress , Resources are used to
trade off these demands
2012
2011
2010
What is Stress ?
Performance
Stress
Stress is often termed as a twentieth
century syndrome, born out of man's race
towards modern progress and its ensuing
complexities - BENJAMIN FRANKLIN
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Environmental Factors Economic Uncertainty
Political Uncertainty
Technological
Changes
Personal Factors
Family problems
Economic Problem
Personality
Organizational f actors Task Demands
Role Demands
Interpersonal
Demands
Individual Diff erence
Perception Job Experience
Social Support
Belief in locus of
control
Self efficiency
Hostility
Physiological Symptoms
Headache
High Blood pressure
Heart disease
Psychological Symptoms Anxiety
Depression
Decrease in Job
satisfaction
Behavioral Symptoms
Productivity
Absenteeism
Turnover
Experienced Stress
The Model Of Stress
Factors Consequences
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Types and Stages of Stress
External: Physical Stressors- Noise,
light, Confined Space
Organizational
Health related
Social Interaction
Major Life Event relatedInternal:
Physiological Negative self
Personality traits
Lifestyle Choice
Mind trap
Stages: Alarm Stage: immediate
reaction of the body
Ex: Cardiac , Respiratory, Skin ,
Hormonal
Resistance Stage: Body triesto cope with stressors
Ex: Behavior Changes,
Emotional indicators
Exhaustion Stage: Body not
managing stress effectivelyand unable to repair
Ex: Headache, Loss of
cogitative ability, Insomnia,
loss of temper
Types and Stages
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Economic Uncertainity Unemployment
Economic Crisis
Recession
Job Uncertainty
JOB OPENINGS
2009
2008
2007
Potential Sources of STRESS Environment Factors
Example:
The 2008-09 recession
caused as lot of job
losses, pay cut and
unemployment It was a source of stress
for the public and the
government
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Example:
The recent Telengana issue
The Maruti strike
The AirIndia issue
The Krishna Godavari issue
The Singur Issue
UP migrants working in Mumbai
Potential Sources of STRESS Environment Factors
Political Uncertainity
International and National Disputes
Internal conflicts
Political decisions affecting organizations
India China
Relationship
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Example:
The nuclear proliferation
program
The use of mobile phone
is difficult for old
Telegram being obsolete
Potential Sources of STRESS Environment Factors
Technological Changes
Problem of Adapting
Risk associated
Fast moving technology
Skill becoming Obsolete
Fast Changing technology
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Task
Demand
Design of Job- Autonomy
Working condition & layout
Meeting targets
Tough competition
Lowering margins Higher expectation
Potential Sources of STRESS Organizational Factors
Example:
Assembly Lines
Highly demanding job of
managers Lowering Margins-
Electronics Goods
Fast moving Market
Mobile domain
Work Load
J o b A u t o n o
m y
M a r g i n s
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Potential Sources of STRESS Organizational Factors
Example:
People working in
different geographies Demanding Clients
Management team of
Maruti
Role Demand
Guiding the team
Location or work
Internal Politics
Driving business
Rules and Regulation Overload
Low Role
Less stress
Higher Role
Higher stress
Role Vs Stress
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Interpersonal Demand
Team Coordination
Lack of social support
Managing People Aspiration
Communication Gap
Workoholic
Red-Tapism
Potential Sources of STRESS Organizational Factors
Example:
Communication between
teams in different
geographies Perfectionist & Workaholic
Poor interpersonal skills
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Personal Factors
Family Issues
Daily Hassles
Stranded
Relationship
Major Lif e
Event
Mariatal Status P e r f o r m a n c e
Stress
Personality traits
Temper
Stressf ul
Rudeness
Bossy
Aggressive
Economic
Issue
Lack of
f inance
Non
availability
of
resources
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Individual diff erences in Stress Tolerance
Perception
Job Experience
Social support
Personality - Flight or Fight Response
It should be kept under
control to be effective in jobs.
Fight
Flight
Fight Or Fight Response
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Personality Type and StressType-A Personality
Type-B Personality
Type-Bs rarely participate in
an endless series of events in
an ever-decreasing amount of
time.
Type-Bs do not suffer from a
sense of urgency.
Type-Bs play for fun &
relaxation.
Type-Bs are able to relaxwithout guilt and work
without agitation.
Type-As are aggressivelyinvolved in a chronic, incessantstruggle to achieve more andmore in less and less time.
Type-As create a life of deadlines for themselves.
Type-As are fast workers andgenerally work for long hours.
Type-As operate under
moderate to high level of stress.
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Physiological Behavioral Psychological
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PhysiologicalVariety of Illness
Changes in metabolism
Increase heart rate
Increase Breath rate
Increase Blood Pressure
Headaches
Nausea
Heart attack
PsychologicalJob related Dissatisfaction
Tension
Anxiety
Irritability
Boredom
Procrastination
Reduced Involvement in the
job.
BehavioralChanges in Productivity
Absence
Changes in eating habits
Increased Smoking
Consumption of alcohol
increased
SleepingDisorders
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Job Related StressOverload-underload method
Each employee has a comfort zone
Overload when job demands much mental requirement.Underload when job has no or little mental requirement.
Comf ort zone f or potential stressors
Workload
Physical Factors(heat, noise etc)
Job status
Significance of task
Autonomy
Task variety
Human contact
Physical challenge
Mental challenge
Role ambiguity
overload Underload
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Job Related Stress
No two jobs have same degree of potential stress
No two individuals have same comfort level
Event Point on stress scale
Death of spouse 100
Divorce 73
Personal injury 53
Marriage 50
Retirement from work 45
Pregnancy 40
Changing to different kind of work 36
Son or daughter leaving home 29
Trouble with boss 23
vacation 13
Holmes life change index scale
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What
Why
When is f ine
but when we will talk about
management
INDIVIDUAL APPROACHES
STRESS MANAGEMENT
ORGANIZATIONAL APPROACHES
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BEST WAYS TO DEAL WITH STRESS
-Smoking
-Drinking too much
-Overeating and under eating
-Zoning out for hours in front of TV/Computer
-Sleeping too much
-Taking out your stress on others
Individual Strategies
Eat the Frog (Time management)
Let off Steam (Physical exercise)Relaxation Techniques
Social support network
Organizational Strategies
Selection and placement
Training
Goal SettingJob Redesigning
Employee involvement
Improved organizational Communication
Employee Sabbaticals
Wellness Programes
TRANSFORM
BehaviorLifestyle
Thinking
TAKE CHARGE