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TRANSCRIPT
Below is a sample of theSimplifi GRC Intake Form
Click Here to Fill Out & Submit Form Electronically
Click Here for the Printable Version (two per page)
slilnpl i Global Records Center
GRC Property Intake Formjpstructions: One document per form -OR- set of documents with the sameclassification. Please use your Simplifi GRC Desk Reference to fill in theappropriate codes and further information. Required fields are marked with ared asterisk ( *) and must be completed.
* Property Name( s): PIN:
*Document Title:
*Effective Date: *Document Status:
DActive DSuperseded DDther:
* Internal Document Owner(s)/Contact(s):
I I
CLASSIFICATION (Use GRC Reference Codes):
Example:
(A, B,LD...) (4 N. 04 m .)
Tab
PMProperty
Management
Numöar
7Operating
Mg rnt.IDSA
Additional Instructions:
LEITER
HNotice
Rom #
viPerformance If Applicable)
Test
Link to other does in GHC 0 (Specify below):
Questions & Support: SimpI GRCr Starwoodhotels.corn
Click Here to Fill Out & Submit Form Electronically
Below is a sample of the Simplifi GRC Intake Form
Click Here for the Printable Version (two per page)
r
SI pl I I le Global Records Center Desk Reference
AC
CI
DEV
INS
LABR
PROPERTY CLASSIFICATIONSArchitecture & Construction
Compliance & Inspection
Development
Property Financing
Starwood Lending &Credit Support
Franchise
Insurance
Labor
MAD
RE
VND/LE
Legal
Mergers, Acquisitions &Dispositions
Mixed Use & Residential
Ownership Entities &Structure
Property Management
Real Estate
Property Vendors, ServiceProviders & Leases
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: SimplifiGRC @Starwoodhotels.com
Desk Reference
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: [email protected]
PROPERTY CLASSIFICATIONS
VND/LE Property Vendors, ServiceProviders & Leases
AC Architecture & Construction
MAD Mergers, Acquisitions & Dispositions
LEGL Legal
RE Real Estate
PM Property Management
OES Ownership Entities & Structure
MU/RES Mixed Use & Residential
CI Compliance & Inspection
FIN(S) Starwood Lending & Credit Support
FIN(P) Property Financing
INS Insurance
DEV Development
LABR Labor
FRS Franchise
Desk Reference
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: [email protected]
PROPERTYCLASSIFICATIONS
VND/LE Property Vendors, Service Providers & Leases
AC Architecture& Construction
MAD Mergers, Acquisitions & Dispositions
LEGL Legal
RE Real Estate
PM Property Management
OES OwnershipEntities & Structure
MU/RESMixed Use & Residential
CI Compliance & Inspection
FIN(S) Starwood Lending & CreditSupport
FIN(P) Property Financing
INS Insurance
DEV Development
LABR Labor
FRS Franchise
Intro
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
INTRODUCTION This guide provides a complete listing of the GRC classifications for PROPERTY records. It is designed to aid your navigation of the GRC and promote accurate and efficient intake for new items. Please become familiar with how to use this guide as well as the intake procedures and requirements outlined below.
All contracts and material Company records must be promptly submitted to the Corporate Central Files for secure storage and entry to the Simplifi GRC. An accurate and complete GRC Intake Form must accompany all submissions (see instructions section below).
All submitted agreements and records must be complete, including all pages and exhibits. Should you have any questions about a particular record or need guidance contact [email protected].
Note that both this guide and the intake form are available electronically.
Associate Responsibilities
Instructions
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
The“GRC IntakeForm” is located in the front pocketof this guide. A form must be fully completed for each documentor set of documents submitted for the GRC. Use the following instructionswhen completing the form.Additionalprintedforms are available fromthe SimplifiGRC team orcontact us to use the electronic version.
Examinethe document(s) and fillout the required general info fields: •Property Name(s) and/or PINNumber(s) •Document Title •Document Status– Suchas, Active or Superseded•Internal Document Owner(s)/Contact(s)– List anyinternal legal or businesscontacts
responsible for the document. •Effective Date –The stated effective date for agreements.If not specified, use the latestsignature
date.Fornon-contracts,use the best available date related to the creation, finalization,receipt,or release of the document.
Find and enter the classification codes from thisguideon the form (see illustration).
THE DOCUMENT INTAKE FORM
For example, an amendment to the Operating Agreement wouldbe as follows: •The tab is Property Management, so writePM in the first box labeled “Tab”.•Thesub-category is “Operating Agreement/OSA”. Enter 6as the “Number”.•The next category is Amendment & Modification. Enter Das the “LETTER”. •Note: The last two boxes are not applicable and remain blank.
CI
3
PROPERTY CLASSIFICATIONS Architecture & Construction ® Legal
Compliance & Inspection
Development ® Property Financing
Starwood Lending & Credit Support
Mil Insurance ® Franchise
LABR Labor
Mergers, Acquisitions & Dispositions ® Mixed Use & Residential
®Ownership Entities & Structure
Property Management
RE Real Estate
VND/LE Property Vendors, Service Providers & Leases
,_ _
CLASSIFICATION (Use GRC Reference Codes):
L ITER
Documents1
LegalAdmm
Total nen :42
PrOpertY DOCUnren)STon tres S
O Property ManagementTctuRe, 17
Internal NotificationsOperating Agreement /OSA
Tconta.a 14
Restricted Area /AOP (Area of Protection)Abstracts & SummariesAgreementAmendment & ModificationAssignment, Assumption & ConsentLetter AgreementNotice
STARS
System License Agreement
Property Vendors. Service Providers & LeasesY Ownership Intities Si Structure
Development0 labor
F"
Centralized Procurement Services(CPS)
2Centralized Services
0 Centralized Services Agreement (CSA)Q Field MarketingQ OtherQ Revenue Management
3Complex & Shared Services /Facilities
Q AgreementOther
4Estoppel
5Internal Notifications
11.114 StarW00n110ti5óKe50rt5W0110V10e,InC. omoaiaarropeay
6Operating Agreement /OSA
Abstracts and SummariesQAccount ControloAgreement0 Amendment & Modification© Assignment, Assumption & ConsentO Confirmation of Insurance PlacementQ Confirmation Opening Date13Letter Agreement© Material CorrespondenceQ Notice
I.Cash CallCompetitive Set
o. Defaultw. Name Changev. Notice Address Changevr. Othervrt. Performance Testvu. Restructuring & Intercompany Assignmentix. Termination
on,nn,.1t...
Property Management
Instructions
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
The Property Desk Reference provides a hierarchical illustration of all the Simplifi GRC major classifications and their respective sub-categories. This guide is structured to mimic the Simplifi GRC Property Profile page Documents tab where you can drill down into each folder. Each of the major classifications has its own section, tab, color, and code (see illustration). Use the “quick-reference” index, located on the cover, to find the corresponding tab Code for each section, such as ”PM” for Property Management.
How to Use this Guide
Within each tab section, you may view all of the related sub-categories. When using this guide to complete the intake form, use the tab codes along with the letter and number sub-category codes to designate the appropriate classification for each new document you are submitting. Additional instruction for completing the intake form may be found on the next page.
PM 6 D
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
Instructions
Add comments or special instructions to the intake form. Common examples include: •Comments about the document which should be visible to others. •Requests to “.pdf bookmark” closing sets or large documents. •Requests to “link” documents together – Adds icon next to docs that shows a list of related docs. For
example, participation agreement to a master or SNDA to the Operating Agreement. •Whether elevated security is necessary to further restrict access to the document. •Changes, descriptions, or additional info for the related Property Profile(s). •Requests to set up notifications for key dates or events related to the document - you
must include a description of the alert, the event date, and the recipients.
Once complete, submit the form & document(s) to the Simplifi GRC team or via email at [email protected].
SI mpl I 1 lo Global Records Center © 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
THE DOCUMENT INTAKE FORMThe "GRC Intake Form" is located in the front pocket of this guide. A form must be fully completedfor each document or set of documents submitted for the GRC. Use the following instructions whencompleting the form. Additional printed forms are available from the Simplifi GRC team or contact us touse the electronic version.
Stsp 1: Examine the document(s) and fill out the required general info fields:Property Name(s) and /or PIN Number(s)Document TitleDocument Status - Such as, Active or SupersededInternal Document Owner(s) /Contact(s) - List any internal legal or business contactsresponsible for the document.Effective Date - The stated effective date for agreements. If not specified, use the latest signaturedate. For non -contracts, use the best available date related to the creation, finalization, receipt, orrelease of the document.
Step 2: Find and enter the classification codes from this guide on the form (see illustration).For example, an amendment to the Operating Agreement would be as follows:
The tab is Property Management, so write PM in the first box labeled "Tab ".The sub -category is "Operating Agreement /OSA ". Enter 6 as the "Number ".The next category is Amendment & Modification. Enter D as the "LETTER ".Note: The last two boxes are not applicable and remain blank.
InstructionsQuestions & Support: SimplifiGRC @Starwoodhotels.com
Intro
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
INTRODUCTION This guide provides a complete listing of the GRC classifications for PROPERTY records. It is designed to aid your navigation of the GRC and promote accurate and efficient intake for new items. Please become familiar with how to use this guide as well as the intake procedures and requirements outlined below.
All contracts and material Company records must be promptly submitted to the Corporate Central Files for secure storage and entry to the Simplifi GRC. An accurate and complete GRC Intake Form must accompany all submissions (see instructions section below).
All submitted agreements and records must be complete, including all pages and exhibits. Should you have any questions about a particular record or need guidance contact [email protected].
Note that both this guide and the intake form are available electronically.
Associate Responsibilities
Instructions
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
The “GRC Intake Form” is located in the front pocket of this guide. A form must be fully completed for each document or set of documents submitted for the GRC. Use the following instructions when completing the form. Additional printed forms are available from the Simplifi GRC team or contact us to use the electronic version.
Examine the document(s) and fill out the required general info fields: • Property Name(s) and/or PIN Number(s)• Document Title• Document Status – Such as, Active or Superseded• Internal Document Owner(s)/Contact(s) – List any internal legal or business contacts
responsible for the document.• Effective Date – The stated effective date for agreements. If not specified, use the latest signature
date. For non-contracts, use the best available date related to the creation, finalization, receipt, orrelease of the document.
Find and enter the classification codes from this guide on the form (see illustration).
THE DOCUMENT INTAKE FORM
For example, an amendment to the Operating Agreement would be as follows: • The tab is Property Management, so write PM in the first box labeled “Tab”.• The sub-category is “Operating Agreement/OSA”. Enter 6 as the “Number”.• The next category is Amendment & Modification. Enter D as the “LETTER”.• Note: The last two boxes are not applicable and remain blank.
SI mpl l I lo Global Records Center © 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Documents
1LtlIMmq
7rMr ([i!
tamffia
p4nRerir Nartauenrertldrllu tI
Internal notificationsOperating Agreement/05AImp, it
Restricted Area /ADP (Area of Protection)Abstract, & SummariesAgreementAmendment & ModificationAssignment, Assumption! tLetter AgreementNotice
SEARS
System license AgreementProperly Vendors. Service Providers &LeasesOwnership Fo(ities a StructurepevelomueotLbr
CLASSIFICATION (Use GRC Reference Cedes):
PM 6cCrIMI
aeRN4et rr.a.Lr...r tARCC..r ILKn.h._t bRCVI
SAC FIM
MAO [!),(--r_6 Operating Agreement /OSA
LÆ$I T E R
O Centralized Services Agreement (CSA)Field MarketingOther
D Revenue Management
3 Complex & Shared Services /Facilities
°Agreement°Other
4 Estoppel
5 Internal Notifi cations
° Abstracts and Summarieso Account Control
mreementndment & Modification
Assignment, Assumption &ConsentConfirmation of Insurance Placement
O Confirmation Opening Date© Letter Agreement© Material Correspondence0 Notice
i. Cash Calla. Compedtrve SetW. Defaultiv. Name Changer. Notice Address Changevi. Othervñ. Performance Testvüf. Restructuring &Intercompany Assignmentix. Termination
CenTai b. -Property -Management
9bep 3: Add comments or special instructions to the intake form. Common examples incluComments about the document which should be visible to others.Requests to ".pdf bookmark" closing sets or large documents.Requests to "link" documents together - Adds icon next to docs that shows a list of related docs. Forexample, participation agreement to a master or SNDA to the Operating Agreement.Whether elevated security is necessary to further restrict access to the document.Changes, descriptions, or additional info for the related Property Profile(s).Requests to set up notifications for key dates or events related to the document - youmust include a description of the alert, the event date, and the recipients.
Step 4: Once complete, submit the form & document(s) to the Simplifi GRC team or viaemail at simlpifiGRCDOCS @starwoodhotels.com.
InstructionsQuestions & Support: SimplifiGRC @Starwoodhotels.com
Instructions
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
The Property Desk Referenceprovides a hierarchical illustration of all the Simplifi GRC major classificationsand their respective sub-categories. This guideis structured to mimic the Simplifi GRC PropertyProfile page Documentstab where you can drill down into each folder.
Each of the major classificationshas its own section, tab, color,and code (see illustration). Use the “quick-reference”index, located on the cover, to find the correspondingtab Code for each section, suchas ”PM” for Property Management.
How to Use this Guide
Within each tab section, you may view all of the related sub-categories. When using this guide to completethe intake form, use the tab codes along with the letter and number sub-category codes to designate the appropriateclassification for each new document you are submitting. Additional instruction for completing the intakeformmay be found on the next page.
PM 6 D
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Questions & Support: [email protected]
Instructions
Add comments or special instructions to the intake form. Common examples include: • Comments about the document which should be visible to others.• Requests to “.pdf bookmark” closing sets or large documents.• Requests to “link” documents together – Adds icon next to docs that shows a list of related docs. For
example, participation agreement to a master or SNDA to the Operating Agreement.• Whether elevated security is necessary to further restrict access to the document.• Changes, descriptions, or additional info for the related Property Profile(s).• Requests to set up notifications for key dates or events related to the document - you
must include a description of the alert, the event date, and the recipients.
Once complete, submit the form & document(s) to the Simplifi GRC team or via email at [email protected].
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
Other 4
Neutrality 3
CollectiveBargaining 1
Grievances Logs 2
D E F
A B C
LaborLABR
Agreement Benefits Correspondence Memorandum of Understanding (MOU & MOA) Pension Side Letter
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Agreement Reports & Assessments
Architecture & Construction AC
1. Architecture & Design1
2. Brand Standards & Build Specs2
Confidentiality & Non-Disclosure (NDA)4
3. Budget & Project Management3
Engineering 9
Consulting 6
Construction Agreements 5
Notices 14
A B
Design Submission Review & Approval8
Design Review Agreement (DRA) 7
New Build License Agreement 13
LEED 12
Facility Reports & Assessments (Post-Operating)
10
Fire & Life Safety 11
Continued…
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Other
Owner Bankruptcy
Litigation
Opinions & Research
Third Party (Vendor/Customer) Bankruptcy
Receivership
D
A B C
Legal LEGL
Judgment Settlement Agreement Settlement Discussion Letter
Dismissal Notice of Bankruptcy Plan of Reorganization Starwood Claims
Notice Order Other
Tax
Dismissal Notices & filings Other Starwood Claims
A B C
D A B C
A B C
3
4
1
2
7
5
6
Trademark Review 8
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Architecture & Construction AC
Draft PIP B. Fire & Life Safety C. Historical Recap D. Images & Photographs E. Misc. PIP Docs F. Other G. PIP
i. Amendment & Modification ii. Effective PIP iii. PIP Relief
H. PIP Request Form I. Relief Request
Renovation Plan i. Amendment & Modification ii. Effective Renovation Plan
A. IT Report B. Other C. Site Report
16
I H
D E F G
J
A B C
K L
A B C
Property Improvement Plan (PIP)
Warranty 20
Renovation 17
Site Visit 18
Trade Agreements 19
Other 15 iii. Renovation Relief Reports & Assessments Submitted Renovation
16
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
Project Approval Requests (PAR) 2
Purchase & Sale 3 Pre-Transaction 1
Reports,Opinions & Consulting 4
F G
Mergers, Acquisitions & Dispositions MAD
E F
G
AcquisitionApproval Requests (AAR) Brokers AgreementConfidentiality & Non-disclosure (NDA) DispositionApproval Request (DAR) Due Diligence
Letter of Intent (LOI), Term Sheet & Commitment Letter
Other
AgreementAmendment & ModificationAssignment, Assumption & Consent Disclosures
Escrow Notices Other
D C
D E
A B C
A B
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Approvals & Consents Construction & Building Elevator Engineering & Facilities Entertainment, Music & Performance Event Fire & Safety Food & Health Liquor Occupancy Other Parking & Vehicle Retail & Vendor Swimming Pool
Registrations 4
Violations 5
CI
A. Americans with Disabilities Act (ADA) B. Other
Other 3
H
D E F G
J
A B C
K L M N
I
A B
Compliance 2 Certificates, Licenses & Permits 1
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Condominium Marketing License (CMLA) 3
Hotel Services & Shared Facilities 4
Association & Condominium Management 1
Condominium Governance 2
Rental Program Overview 7
Rental Management 6
Other 5
F
H
E F
G
J
B
E
I
Mixed Use & Residential MU/RES
Abstracts & Summaries Agreement Amendment & Modification Assignment, Assumption & consent Default Estoppel General Notices Other Renewal Termination
By-Laws Declaration Deed Easements Other Rules & Regulations
Agreement Approvals Guidelines
D
A B C
D
A
B
C
A
C
Continued…
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Continued…
D
A B C
Indemnification 9
Development DEV
Amendment & Modification Executive Approval Final FAS Final FAS Model
8 Franchise Application Summary (FAS)
A Extension
10 Letter of Intent (LOI), Term Sheet & Commitment Letter
ABCD Legacy Deal Documents 1
5
4
3
6
7
Abstracts & Summaries
Assessments & Proposals
Confidentiality & Non-Disclosure (NDA)
Deal Reporting Form
Final FIMO Model
Form 20.12A
5
Other 11
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Agreement Offering Plan Other
Residential Marketing License (RMLA) 8
Residential Sale & Tenancy 9
Residential Trademark License (RTLA)
A
C
Mixed Use & Residential MU/RES
Agreement Approvals Guidelines B
B C
A
10
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
H
F G
Brand Document Operations Sales & Marketing Trademark D E
A B C
Development DEV
Tort 17
Site Review 16 12 Owner Intellectual Property
13 Pre-Execution Comments
14 Project Approval Request (PAR)
15 Property Name Approval
Floor Plans Map Market Performance Other Photography Renderings Site Plan Site Visit notes
D E
A B C
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
H
F G
Brand Document Operations Sales & Marketing Trademark D E
A B C
Development DEV
Tort 18
Site Review 17 Other
13 Owner Intellectual Property
14 Pre-Execution Comments
15 Project Approval Request (PAR)
16 Property Name Approval
Floor Plans Map Market Performance Other Photography Renderings Site Plan Site Visit notes
D E
A B C
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
Mezzanine Loan Mortgage Loan
Appraisal 3
Property Financing FIN(P)
Account Control Agreement 1
2 Amendment
4 Assignment
5 Bond& Public Finance Documentation
A
B
A B
C
6 Cash Management Agreement (CMA)
Mezzanine Loan Mortgage Loan
A B
Mezzanine Loan Mortgage Loan
A B
Mezzanine Loan Mortgage Loan
A B
Mezzanine Loan Mortgage Loan
A B
Lease & Rent i. Mezzanine Loan ii. Mortgage Loan
License, Contract, Permit & Approval i. Mezzanine Loan ii. Mortgage Loan
Partnership & Ownership Interest i. Mezzanine Loan ii. Mortgage Loan
Mezzanine Loan Mortgage Loan
A B Continued…
Comfort Letter 7
12
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
OwnershipEntities& Structure OES
Other 6
Organizational Charts & Summaries 5
Merger, Reorganization & Dissolution 4
Powers of Attorney & Delegations 8
Reports & Summaries 9
By-laws &Operating Agreements 2 OwnershipInterests, Assets &Transfers 7
Joint Venture & Partnership Agreements 3
Articlesof Incorporation & Formation Documents 1
Restructuring 10
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Mezzanine Loan Mortgage Loan
Appraisal 3
Property Financing FIN(P)
Account Control Agreement 1
2 Amendment
4 Assignment
5 Bond & Public Finance Documentation
A
B
A B
C
6 Cash Management Agreement (CMA)
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Lease & Rent i. Mezzanine Loanii. Mortgage Loan
License, Contract, Permit & Approval i. Mezzanine Loanii. Mortgage Loan
Partnership & Ownership Interest i. Mezzanine Loanii. Mortgage Loan
Mezzanine Loan Mortgage Loan A B
Continued…
Comfort Letter 7
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Centralized Procurement Services (CPS) 1
Complex & Shared Services/Facilities 3
Operating Agreement/OSA 6
Centralized Services 2
Estoppel 4
Internal Notifications 5
H
D E F G
A
B C
I
Property Management
Centralized Services Agreement (CSA) Field Marketing Other Revenue Management
Agreement Other
Abstracts, Summaries & Composites Account Control Agreement Amendment & Modification Assignment, Assumption & Consent Confirmation of Insurance Placement Confirmation of Opening Date Letter Agreement Material Correspondence Notice
i. Cash Call ii. Competitive Set iii. Default iv. Name Change v. Notice Address Change vi. Other vii. Performance Test viii. Restructuring & Intercompany Assignment ix. Termination
D
B C
A
B
A
Continued…
PM
J
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Letter of Intent (LOI), Term Sheet & Commitment Letter 14
Property Financing FIN(P)
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
9
Guaranty & Indemnity 12 8
10
11
Intercreditor Agreement 13
Confidentiality & Non-Disclosure Agreement (NDA)
Construction Contract
Correspondence
Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan
A
B
Estoppel Certificate
Mezzanine Loan Mortgage Loan A B
Loan Agreement 15
Other i. Mezzanine Loan Ii. Mortgage Loan
Continued…
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Loan Satisfaction
Mortgage & Deed of Trust
Other
Notice
Pledge & Security Agreement
Loan Modification & Work-Out Agreement
Opinion of Counsel
17
18
21
20
19
22
Property Financing
Mezzanine Loan Mortgage Loan
A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Default i. Mezzanine Loan ii. Mortgage Loan Name change i. Mezzanine Loan ii. Mortgage Loan
A
B
Notice Address Change i. Mezzanine Loan ii. Mortgage Loan Other i. Mezzanine Loan ii. Mortgage Loan
C
D
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Continued…
16
FIN(P)
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Operating Lease/Owner REIT Documents i. Operating Lease Between Owner Entities (typically REIT) ii. Other iii. TriParty Lease Agreement
Other Restricted Area/AOP (Area of Protection)
i. AOP Template Termination
Owner Relations 9
Performance Guaranty 10
Other 7
Owner Approvals 8
System License Agreement 13
STARS 12
Power of Attorney (POA) 11
D
E
K
A B C
L
M
N
Annual Plan & Budget Associates Contract Litigation Commencement
i. Litigation Selection of Counsel ii. Litigation Settlement iii. Settlement Discussion Letter
Other
A. Attorney Conflict Waiver B. Decision Decks C. Material Correspondence
A. Owner Performance B. Starwood Performance
A
B
C
A
B
Property Management PM
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Subordinate Loan Documents 25
26
Promissory Note 23
Senior Loan Documents 24
Property Financing FIN(P)
Title Insurance & Related Documents 28
UCC Financing Statements 29
Survey 27
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan
Other i. Mezzanine Loan ii. Mortgage Loan
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
A
B
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Easement & Right of Ways 5
Encumbrances & Liens 6
Assessment & Surveys 1
Deed 4
D
E F
G
A B C
Real Estate
Americans with Disabilities Act (ADA) Appraisal & Valuation Environmental Other Property Condition Report Surveys
Building & Ground Lease 3
Broker Agreement 2
Tax 10
Other 9
Estoppel 7
Title 11
Zoning & Land Use 12
Land & Parcels 8
Agreement Amendment & Modification Attornment Non-Disturbance Notice Other Termination
D
A B C
E F
RE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Starwood Lending & Credit Support FIN(S)
Debt Service Guaranty 1
D E
A B C
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate i. Other ii. Property Management
Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Limited Debt Service Guaranty Loan Agreement Loan Satisfaction Loan Modification & Work-Out Agreement Mortgage & Deed of Trust Notice
i. Default
ii. Name Change
iii. Notice Address Change
iv. Other Opinion of Counsel Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents
Continued…
K L M
N O
H
F
G
J I
W X
U
V
Q R S T
P
AA Z Y
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Property Vendors, Service Providers & Leases VND/LE
Entertainment 1
Facilities
Arcade & Playground Casino & Gambling General Jukebox Live Live Entertainment Movies Music Television
Antenna & Cellular i. Conveniences ii. Income Producing
Art & Décor Cleaning & Environmental
i. Asbestos ii. Cleaning iii. Environmental
iv. Other v. Pest Control
D. Energy & Utility i. Energy ii. Gas & Fuel iii. Other iv. Water & Sewer
Engineering Equipment (Rent or Lease) Fire, Alarm & Security systems Fish Tank Floral Arrangements Furniture General Janitorial Landscape Lighting Mail Room, Postage, Shipping (Equipment & Services)
D
E
H
D E F G
A B C
K L M N O
I
Continued…
H
F G
J
A
B C
I
Entertainment 1
2
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Starwood Lending & Credit Support FIN(S)
A B
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i.Ground Lease ii. Other iii. Property Management & Franchise Default iv.Restaurant Management v. Spa Management vi. Space Lease
Survey Title Insurance & Related Documents UCC Financing Statements
Debt Service Guaranty (continued) 1 Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate
i. Other ii. Property Management & Franchise Guaranty & Indemnity
Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction
Mezzanine Loan 2
Continued…
DD
H
D
E
F
G
C
K L
M N O
I J
Q P
EE
BB
CC
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent
R
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Starwood Lending & Credit Support FIN(S)
Mezzanine Loan (continued) 2
Notice i. Default ii. Name Change iii. Notice Address Change iv. Other
Opinion of Counsel Other Pledge & Security Agreement Promissory Note Senior Loan Documents
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i. Other ii. Property Management & Franchise Survey
Title Insurance & Related Documents UCC Financing Statements
Continued…
Z
W X
U V
S
T
Y
BB AA
Mortgage Loan 3
D E
A B C
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA)
F
G H I J Construction Contract Correspondence Estoppel Certificate
i. Other ii. Property Management & Franchise
K L M
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Finance & Accounting 3 3
Maintenance & Repair i. Building Maintenance ii. Electrical & Plumbing iii. Elevator & Escalator iv. Equipment & Machines v. Façade & Window vi. Facilities vii. Grounds, Landscaping & Snow Removal viii. Hardware & Parts ix. Heating & HVAC x. Kitchen xi. Other xii. Painting & Carpentry xiii. Tools xiv. Vehicles xv. Warranties
Parking & Valet Property Management Security Services Signage
Facilities (continued)
Armored Car ATM Contracts Banking & Accounts Collections Credit Card General Other Service Providers H
F G
A B C
Q R S T
Sprinkler system Storage & Warehouse Storage Tank Waste Management
i. Other ii. Recycling iii. Shredding iv. Trash
P W X
D E
U V
Continued…
2 2
Property Vendors, Service Providers & Leases VND/LE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
vi. Membership vii. Other viii. Renewal ix. Termination
General Golf
i.Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination
Other Skiing
G
Beach Equipment
i.Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination
Fitness Center i. Agreement ii. Amendment, Assumption & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices
Fitness, Recreation & Spa 4
D E
F
A B
C
Continued…
Property Vendors, Service Providers & Leases VND/LE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
D E
A B C
Operating Guaranty & Fee Offset 4
FIN(S) Starwood Lending & Credit Support
Mortgage Loan (continued) 3
Guaranty & Indemnity Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice
i. Default ii. Name Change iii.Notice Address Change iv.Other
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i. Other ii. Property Management
Survey Title Insurance & Related Documents UCC Financing Statements
Continued…
N
Y Z
O
DD
W X
U
V
Q R S T
P
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest
BB CC
AA
Opinion of Counsel Other Pledge & Security Agreement Promissory Note Subordinate Loan Documents
F
Outlet/Kiosk i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Bar i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Banquet & Catering Supplies
Property Vendors, Service Providers & Leases
Food & Beverage 5
Fitness, Recreation & Spa (continued) 4
Spa
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination
Swimming Pool Tennis
D C
H
E
J
A
B
I
Continued…
VND/LE
Food & Beverage Suppliers Other
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
K L
M N O
H G
J
S T
I
Q
R
P
Cash Management Agreement (CMA) Comfort Letter Correspondence Estoppel Certificate
i. Other iv. Property Management & Franchise
Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice
i. Default ii. Name Change iii.Notice Address Change iv.Other
Operating Guaranty & Fee Offset (continued) 4 Opinion of Counsel
Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i. Other ii. Property Management Survey
Title Insurance & Related Documents UCC Financing Statements
Y Z
W X
U V
AA
FIN(S) Starwood Lending & Credit Support
Approval Denial Notification Letters Withdrawal
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Application 1
D
A B C
A B C
Centralized Procurement Services (CPS) 2
De-Indentification 6
Estoppel 9
Dual Branding Agreement 8
Disclosure 7
Centralized Services Agreement (CSA) 3
Confidentiality & Non-Disclosure (NDA) 4
Consent Letters 5
Abstracts & Summaries Agreement Amendment & Modification
Franchise Agreement 10
Continued…
i. Detailed Amendment & Modification a. AOP (Area of Protection)/Territory b. Brand Standard c. Casino d. Change of Control e. Construction Date f. Conversion g. Extension – Expiration h. Extension - PIP Right i. Extension – Window j. Fees
Franchise FRS
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
iv. Default v. General Notices vi. Renewal vii. Termination
Rental Car i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Equipment & Technology (Rent/Loan Guests) First Aid & House Doctor Kids Club Newspaper & Magazine Salon Tours & Attractions
Guest Services 6
H
D E F G A
B
C
I
Restaurant i.Agreement ii. Amendment & Modification Assignment iii. Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Food & Beverage (continued) 5
F
Babysitting Business Center
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent Continued…
Property Vendors, Service Providers & Leases VND/LE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Consulting Contractors & Temporary Labor Employment Agreement Housing Other Placement & Recruiting Services Relocation Services Training
Human Resources 7
8
Property Vendors, Service Providers & Leases VND/LE
H
D E F G
A B C
Leases: Non-Retail Space
Starwood Hotels & Resort i. Corporate & Regional ii. Customer Contact Center (CCC) iii. Other iv. Sales Center v. Vacation Ownership
Third Party i. Agreement ii. Amendment & Modification
A
B
Continued…
Leases: Retail Space 9 A
B
iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Clothing & Apparel i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Gift Shop i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent
k. Hilton Stipulation l. Key Money m. Management n. Marketing Coop o. Mutual Termination Rights/Window p. Opening Date q. Other r. Owning Interest s. PC Change/Notice Address Change t. PIP/Renovation u. Room Count v. Sales Funding w. Signage Credit x. Transfer Control
Assignment, Assumption & Consent Conditional Opening Authorization Confirmation of Opening Date Extension Letter Agreement Life Safety
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
H
D E F G
J K
I
Franchise Agreement (continued)
10 Management Consent Material Correspondence Notice
i. Default/legal Letter a. ACH b. Conditional Opening Authorization c. Document Submittal d. Expiration e. Extension f. Failure to complete Construction g. Failure to Open h. Fees i. Financial j. Guest Satisfaction k. Insurance l. Liquid Damages m. Loss of Possession n. Management Company o. Marketing p. Missed milestone q. Opening Date r. Other
Continued…
L
Franchise FRS
Marketing
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Jewelry i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Other Retail i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
D
C
Property Vendors, Service Providers & Leases VND/LE
Continued…
Barter Brochures & Publication Consulting General Location Agreement Media & Advertising
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Partnerships & Sponsorships Promotions Public Relations Social Media
10
J I H
D E F
G
A B C
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Comfort Letter Key money Letter of Credit Other P & L Promissory Note
Internal Notifications
Operations
Franchise Financing
General Release
O
D E F
A B C
M N
s. PIP/Renovation t. Pre-Opening Funding u. Quality Assurance v. Start construction w. State Non-Renewal Letter x. Termination Right y. Transfer control z. Window Notification
ii. Name change iii. Notice of Address Change iv. Other v. Restructuring & Intercompany Assignment vi. Termination
Franchise Agreement (continued)
Franchise FRS
Owner/Management Company Review Summary A
Continued…
14
13
12
11 10
Other Restricted Area/AOP (Area of Protection) i. AOP Template Termination
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Airplane Boat & Ferry Car Service Car, Limo, Bus & Van
i. Lease ii.Title
Golf Cart i. Lease ii. Title
Other Shuttle Title, Insurance & Inspection
Internet i. General ii. High Speed Internet Access (HSIA) iii. Property Website
Kiosk Maintenance & Support Network Payroll Point of Sale (POS) Property Management Systems Revenue Management Systems Sales systems Service Providers Software Telephone & Telecommunication Systems
i. Cellular & Mobile ii. Click-to-Talk iii. Distributed Antenna System
Transportation 14
O P Q R
T
H
D
E
F G
A B C
N
S
Property Vendors, Service Providers & Leases VND/LE
Technology (continued) 13 iv. General v. PBX vi. Telepresence vii. Voicemail
J K L
I
M
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Decision Decks Material Correspondence
Service Agreement 17
Performance Guaranty 16
Owner Relations 15
STARS 18
A
Franchise FRS
B A
Owner Performance
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Decision Decks Material Correspondence
Service Agreement 17
Performance Guaranty 16
Owner Relations 15
STARS 18
Unclassified (CIM) 19
A
Franchise FRS
B A
Owner Performance
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Comfort Letter Key money Letter of Credit Other P & L Promissory Note
Internal Notifications
Operations
Franchise Financing
General Release
O
D E F
A B C
M N
s. PIP/Renovation t. Pre-Opening Funding u. Quality Assurance v. Start construction w. State Non-Renewal Letter x. Termination Right y. Transfer control z. Window Notification
ii. Name change iii. Notice of Address Change iv. Other v. Restructuring & Intercompany Assignment vi. Termination
Other Restricted Area/AOP (Area of Protection)
i. AOP Template Termination
Franchise Agreement (continued)
Franchise FRS
Owner/Management Company Review Summary A
Continued…
14
13
12
11 10
SiMpl I f 10 Global Records Center
I =1:1Insurance Policy
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Insurance
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Notices 3
Other 4
Insurance Certificate 1
Insurance Policy 2
Insurance INS
Desk Reference
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: [email protected]
PROPERTY CLASSIFICATIONS
VND/LE Property Vendors, Service Providers & Leases
AC Architecture & Construction
MAD Mergers, Acquisitions & Dispositions
LEGL Legal
RE Real Estate
PM Property Management
OES Ownership Entities & Structure
MU/RES Mixed Use & Residential
CI Compliance & Inspection
FIN(S) Starwood Lending & Credit Support
FIN(P) Property Financing
INS Insurance
DEV Development
LABR Labor
FRS Franchise
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Other 4
Neutrality 3
Collective Bargaining 1
Grievances Logs 2
DEF
ABC
Labor LABR
Agreement Benefits Correspondence Memorandum of Understanding (MOU & MOA) Pension Side Letter
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
AgreementReports & Assessments
Architecture & ConstructionAC
1. Architecture& Design 1
2. Brand Standards & Build Specs 2
Confidentiality & Non-Disclosure (NDA) 4
3. Budget& Project Management 3
Engineering 9
Consulting 6
Construction Agreements 5
Notices 14
A B
Design Submission Review & Approval 8
Design Review Agreement (DRA) 7
New Build LicenseAgreement 13
LEED 12
Facility Reports &Assessments (Post-Operating) 10
Fire & LifeSafety 11
Continued…
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Other
Owner Bankruptcy
Litigation
Opinions & Research
Third Party (Vendor/Customer) Bankruptcy
Receivership
D
A B C
Legal LEGL
Judgment Settlement Agreement Settlement Discussion Letter
Dismissal Notice of Bankruptcy Plan of Reorganization Starwood Claims
Notice Order Other
Tax
Dismissal Notices & filings Other Starwood Claims
A B C
D A B C
A B C
3
4
1
2
7
5
6
Trademark Review 8
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Architecture & Construction AC
Draft PIP B. Fire & Life Safety C. Historical Recap D. Images & Photographs E. Misc. PIP Docs F. Other G. PIP
i. Amendment & Modification ii. Effective PIP iii. PIP Relief
H. PIP Request Form I.Relief Request
Renovation Plan i. Amendment & Modification ii. Effective Renovation Plan
A. IT Report B. Other C. Site Report
16
I H
D E F G
J
A B C
K L
A B C
Property Improvement Plan (PIP)
Warranty 20
Renovation 17
Site Visit 18
Trade Agreements 19
Other 15 iii. Renovation Relief Reports & Assessments Submitted Renovation
16
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Project Approval Requests (PAR) 2
Purchase & Sale 3 Pre-Transaction 1
Reports, Opinions & Consulting 4
F G
Mergers, Acquisitions & Dispositions MAD
EF
G
Acquisition Approval Requests (AAR) Brokers Agreement Confidentiality & Non-disclosure (NDA) Disposition Approval Request (DAR) Due Diligence Letter of Intent (LOI), Term Sheet & Commitment Letter
Other
Agreement Amendment & Modification Assignment, Assumption & Consent Disclosures Escrow Notices Other
DC
D E
A B C
AB
© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary
Approvals & Consents Construction& Building ElevatorEngineering & FacilitiesEntertainment, Music & Performance Event Fire & Safety Food & HealthLiquorOccupancy Other Parking & Vehicle Retail & VendorSwimming Pool
Registrations 4
Violations 5
CI
A. Americanswith Disabilities Act (ADA)B. Other
Other 3
H
D E F G
J
A B C
K L M N
I
A B
Compliance 2 Certificates, Licenses & Permits 1
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Condominium Marketing License (CMLA) 3
Hotel Services & Shared Facilities 4
Association & Condominium Management 1
Condominium Governance 2
Rental Program Overview 7
Rental Management 6
Other 5
F
H
E F
G
J
B
E
I
Mixed Use & Residential MU/RES
Abstracts & Summaries Agreement Amendment & Modification Assignment, Assumption & consent Default Estoppel General Notices Other Renewal Termination
By-Laws Declaration Deed Easements Other Rules & Regulations
Agreement Approvals Guidelines
D
A B C
D
A
B
C
A
C
Continued…
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Continued…
D
A B C
Indemnification 9
Development DEV
Amendment & Modification Executive Approval Final FAS Final FAS Model
8 Franchise Application Summary (FAS)
A Extension
10 Letter of Intent (LOI), Term Sheet & Commitment Letter
ABCD Legacy Deal Documents 1
5
4
3
6
7
Abstracts & Summaries
Assessments & Proposals
Confidentiality & Non-Disclosure (NDA)
Deal Reporting Form
Final FIMO Model
Form 20.12A
5
Other 11
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Agreement Offering Plan Other
Residential Marketing License (RMLA) 8
Residential Sale & Tenancy 9
Residential Trademark License (RTLA)
A
C
Mixed Use & Residential MU/RES
Agreement Approvals Guidelines B
B C
A
10
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
H
F G
Brand Document Operations Sales & Marketing Trademark D E
A B C
Development DEV
Tort 17
Site Review 16 12 Owner Intellectual Property
13 Pre-Execution Comments
14 Project Approval Request (PAR)
15 Property Name Approval
Floor Plans Map Market Performance Other Photography Renderings Site Plan Site Visit notes
D E
A B C
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Ownership Entities & Structure OES
Other 6
Organizational Charts & Summaries 5
Merger, Reorganization & Dissolution 4
Powers of Attorney & Delegations 8
Reports & Summaries 9
By-laws & Operating Agreements 2 Ownership Interests, Assets & Transfers 7
Joint Venture & Partnership Agreements 3
Articles of Incorporation & Formation Documents 1
Restructuring 10
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Mezzanine Loan Mortgage Loan
Appraisal 3
Property Financing FIN(P)
Account Control Agreement 1
2 Amendment
4 Assignment
5 Bond & Public Finance Documentation
A
B
A B
C
6 Cash Management Agreement (CMA)
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Lease & Rent i. Mezzanine Loan ii. Mortgage Loan
License, Contract, Permit & Approval i. Mezzanine Loan ii. Mortgage Loan Partnership & Ownership Interest i. Mezzanine Loan ii. Mortgage Loan
Mezzanine Loan Mortgage Loan A B
Continued…
Comfort Letter 7
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Centralized Procurement Services (CPS) 1
Complex & Shared Services/Facilities 3
Operating Agreement/OSA 6
Centralized Services 2
Estoppel 4
Internal Notifications 5
H
D E F G
A
B C
I
Property Management
Centralized Services Agreement (CSA) Field Marketing Other Revenue Management
Agreement Other
Abstracts, Summaries & Composites Account Control Agreement Amendment & Modification Assignment, Assumption & Consent Confirmation of Insurance Placement Confirmation of Opening Date Letter Agreement Material Correspondence Notice
i. Cash Call ii. Competitive Set iii. Default iv. Name Change v. Notice Address Change vi. Other vii. Performance Test viii. Restructuring & Intercompany Assignment ix. Termination
D
B C
A
B
A
Continued…
PM
J
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Letter of Intent (LOI), Term Sheet & Commitment Letter 14
Property Financing FIN(P)
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
9
Guaranty & Indemnity 12 8
10
11
Intercreditor Agreement 13
Confidentiality & Non-Disclosure Agreement (NDA)
Construction Contract
Correspondence
Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan
A
B
Estoppel Certificate
Mezzanine Loan Mortgage Loan A B
Loan Agreement 15
Other i. Mezzanine Loan Ii. Mortgage Loan
Continued…
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Operating Lease/Owner REIT Documents i. Operating Lease Between Owner Entities (typically REIT) ii. Other iii. TriParty Lease Agreement
Other Restricted Area/AOP (Area of Protection)
i. AOP Template Termination
Owner Relations 9
Performance Guaranty 10
Other 7
Owner Approvals 8
System License Agreement 13
STARS 12
Power of Attorney (POA) 11
D
E
K
A B C
L
M
N
Annual Plan & Budget Associates Contract Litigation Commencement
i. Litigation Selection of Counsel ii. Litigation Settlement iii. Settlement Discussion Letter
Other
A. Attorney Conflict Waiver B. Decision Decks C. Material Correspondence
A. Owner Performance B. Starwood Performance
A
B
C
A
B
Property Management PM
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Subordinate Loan Documents 25
26
Promissory Note 23
Senior Loan Documents 24
Property Financing FIN(P)
Title Insurance & Related Documents 28
UCC Financing Statements 29
Survey 27
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Mezzanine Loan Mortgage Loan A B
Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan
Other i. Mezzanine Loan ii. Mortgage Loan
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
A
B
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Easement & Right of Ways 5
Encumbrances & Liens 6
Assessment & Surveys 1
Deed 4
D
E F
G
A B C
Real Estate
Americans with Disabilities Act (ADA) Appraisal & Valuation Environmental Other Property Condition Report Surveys
Building & Ground Lease 3
Broker Agreement 2
Tax 10
Other 9
Estoppel 7
Title 11
Zoning & Land Use 12
Land & Parcels 8
Agreement Amendment & Modification Attornment Non-Disturbance Notice Other Termination
D
A B C
E F
RE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Starwood Lending & Credit Support FIN(S)
Debt Service Guaranty 1
D E
A B C
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate i.Other ii.Property Management
Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Limited Debt Service Guaranty Loan Agreement Loan Satisfaction Loan Modification & Work-Out Agreement Mortgage & Deed of Trust Notice
i. Default
ii. Name Change
iii. Notice Address Change
iv. Other Opinion of Counsel Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents
Continued…
K L M
N O
H
F
G
J I
W X
U
V
Q R S T
P
AA Z Y
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Property Vendors, Service Providers & Leases VND/LE
Entertainment 1
Facilities
Arcade & Playground Casino & Gambling General Jukebox Live Live Entertainment Movies Music Television
Antenna & Cellular i. Conveniences ii. Income Producing
Art & Décor Cleaning & Environmental
i. Asbestos ii. Cleaning iii. Environmental
iv. Other v. Pest Control
D. Energy & Utility i. Energy ii. Gas & Fuel iii. Other iv. Water & Sewer
Engineering Equipment (Rent or Lease) Fire, Alarm & Security systems Fish Tank Floral Arrangements Furniture General Janitorial Landscape Lighting Mail Room, Postage, Shipping (Equipment & Services)
D
E
H
D E F G
A B C
K L M N O
I
Continued…
H
F G
J
A
B C
I
Entertainment 1
2
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Starwood Lending & Credit Support FIN(S)
A B
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i.Ground Lease ii. Other iii. Property Management & Franchise Default iv.Restaurant Management v. Spa Management vi. Space Lease
Survey Title Insurance & Related Documents UCC Financing Statements
Debt Service Guaranty (continued) 1 Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate
i.Other ii. Property Management & Franchise Guaranty & Indemnity
Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction
Mezzanine Loan 2
Continued…
DD
H
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F
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K L
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I J
Q P
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BB
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Account Control Agreement Amendment Appraisal Assignment of Lease & Rent
R
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Starwood Lending & Credit Support FIN(S)
Mezzanine Loan (continued) 2
Notice i. Default ii. Name Change iii.Notice Address Change iv.Other
Opinion of Counsel Other Pledge & Security Agreement Promissory Note Senior Loan Documents
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i.Other ii.Property Management & Franchise Survey
Title Insurance & Related Documents UCC Financing Statements
Continued…
Z
W X
U V
S
T
Y
BB AA
Mortgage Loan 3
D E
A B C
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA)
F
G H I J Construction Contract Correspondence Estoppel Certificate
i.Other ii.Property Management & Franchise
K L M
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Finance & Accounting 3 3
Maintenance & Repair i. Building Maintenance ii. Electrical & Plumbing iii. Elevator & Escalator iv. Equipment & Machines v. Façade & Window vi. Facilities vii. Grounds, Landscaping & Snow Removal viii. Hardware & Parts ix. Heating & HVAC x. Kitchen xi. Other xii. Painting & Carpentry xiii. Tools xiv. Vehicles xv. Warranties
Parking & Valet Property Management Security Services Signage
Facilities (continued)
Armored Car ATM Contracts Banking & Accounts Collections Credit Card General Other Service Providers H
F G
A B C
Q R S T
Sprinkler system Storage & Warehouse Storage Tank Waste Management
i. Other ii. Recycling iii. Shredding iv. Trash
P W X
D E
U V
Continued…
2 2
Property Vendors, Service Providers & Leases VND/LE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
vi. Membership vii. Other viii. Renewal ix. Termination
General Golf
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination
Other Skiing
G
Beach Equipment
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination
Fitness Center i. Agreement ii. Amendment, Assumption & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices
Fitness, Recreation & Spa 4
D E
F
A B
C
Continued…
Property Vendors, Service Providers & Leases VND/LE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
D E
A B C
Operating Guaranty & Fee Offset 4
FIN(S) Starwood Lending & Credit Support
Mortgage Loan (continued) 3
Guaranty & Indemnity Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice
i. Default ii. Name Change iii.Notice Address Change iv.Other
Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i. Other ii. Property Management
Survey Title Insurance & Related Documents UCC Financing Statements
Continued…
N
Y Z
O
DD
W X
U
V
Q R S T
P
Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest
BB CC
AA
Opinion of Counsel Other Pledge & Security Agreement Promissory Note Subordinate Loan Documents
F
Outlet/Kiosk i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Bar i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Banquet & Catering Supplies
Property Vendors, Service Providers & Leases
Food & Beverage 5
Fitness, Recreation & Spa (continued) 4
Spa
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination
Swimming Pool Tennis
D C
H
E
J
A
B
I
Continued…
VND/LE
Food & Beverage Suppliers Other
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
K L
M N O
H G
J
S T
I
Q
R
P
Cash Management Agreement (CMA) Comfort Letter Correspondence Estoppel Certificate
i. Other iv. Property Management & Franchise
Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice
i. Default ii. Name Change iii.Notice Address Change iv.Other
Operating Guaranty & Fee Offset (continued) 4 Opinion of Counsel
Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents Subordination, Non-Disturbance (SNDA), Attornment & Recognition
i. Other ii. Property Management Survey
Title Insurance & Related Documents UCC Financing Statements
Y Z
W X
U V
AA
FIN(S) Starwood Lending & Credit Support
Approval Denial Notification Letters Withdrawal
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Application 1
D
A B C
A B C
Centralized Procurement Services (CPS) 2
De-Indentification 6
Estoppel 9
Dual Branding Agreement 8
Disclosure 7
Centralized Services Agreement (CSA) 3
Confidentiality & Non-Disclosure (NDA) 4
Consent Letters 5
Abstracts & Summaries Agreement Amendment & Modification
Franchise Agreement 10
Continued…
i. Detailed Amendment & Modification a. AOP (Area of Protection)/Territory b. Brand Standard c. Casino d. Change of Control e. Construction Date f. Conversion g. Extension – Expiration h. Extension - PIP Right i. Extension – Window j. Fees
Franchise FRS
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
iv. Default v. General Notices vi. Renewal vii. Termination
Rental Car i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Equipment & Technology (Rent/Loan Guests) First Aid & House Doctor Kids Club Newspaper & Magazine Salon Tours & Attractions
Guest Services 6
H
D E F G A
B
C
I
Restaurant i. Agreement ii. Amendment & Modification Assignment iii. Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Food & Beverage (continued) 5
F
Babysitting Business Center
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent Continued…
Property Vendors, Service Providers & Leases VND/LE
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Consulting Contractors & Temporary Labor Employment Agreement Housing Other Placement & Recruiting Services Relocation Services Training
Human Resources 7
8
Property Vendors, Service Providers & Leases VND/LE
H
D E F G
A B C
Leases: Non-Retail Space
Starwood Hotels & Resort i. Corporate & Regional ii. Customer Contact Center (CCC) iii. Other iv. Sales Center v. Vacation Ownership
Third Party i. Agreement ii. Amendment & Modification
A
B
Continued…
Leases: Retail Space 9 A
B
iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Clothing & Apparel i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Gift Shop i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent
k. Hilton Stipulation l. Key Money m. Management n. Marketing Coop o. Mutual Termination Rights/Window p. Opening Date q. Other r. Owning Interest s. PC Change/Notice Address Change t. PIP/Renovation u. Room Count v. Sales Funding w. Signage Credit x. Transfer Control
Assignment, Assumption & Consent Conditional Opening Authorization Confirmation of Opening Date Extension Letter Agreement Life Safety
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
H
D E F G
J K
I
Franchise Agreement (continued) 10 Management Consent
Material Correspondence Notice
i. Default/legal Letter a. ACH b. Conditional Opening Authorization c. Document Submittal d. Expiration e. Extension f. Failure to complete Construction g. Failure to Open h. Fees i. Financial j. Guest Satisfaction k. Insurance l. Liquid Damages m. Loss of Possession n. Management Company o. Marketing p. Missed milestone q. Opening Date r. Other
Continued…
L
Franchise FRS
Marketing
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Jewelry i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Other Retail i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
D
C
Property Vendors, Service Providers & Leases VND/LE
Continued…
Barter Brochures & Publication Consulting General Location Agreement Media & Advertising
i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Partnerships & Sponsorships Promotions Public Relations Social Media
10
J I H
D E F
G
A B C
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Comfort Letter Key money Letter of Credit Other P & L Promissory Note
Internal Notifications
Operations
Franchise Financing
General Release
O
D E F
A B C
M N
s. PIP/Renovation t. Pre-Opening Funding u. Quality Assurance v. Start construction w. State Non-Renewal Letter x. Termination Right y. Transfer control z. Window Notification
ii. Name change iii. Notice of Address Change iv. Other v. Restructuring & Intercompany Assignment vi. Termination
Franchise Agreement (continued)
Franchise FRS
Owner/Management Company Review Summary A
Continued…
14
13
12
11 10
Other Restricted Area/AOP (Area of Protection) i. AOP Template Termination
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination
Property Vendors, Service Providers & Leases VND/LE
Continued…
Sales 11
D E F
A B C
Airline/Crew Catering Corporate Transient General Group Incentive Leisure G
Services & Suppliers 12
A B C
E
H G
J I
D
F
Linen & Soft Goods Medical & Safety Office Supplies Translation Uniforms Water Cooler Vending Machine
Amenities Housekeeping Services Laundry & Dry Cleaning
Technology 13
H G
D E F
A
B C
Audio Visual i. Equipment ii. Services
Business Devices & Machines Computers, Servers & Hardware Consulting Credit Card & Check Processing Finance & Accounting General HR Systems
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Airplane Boat & Ferry Car Service Car, Limo, Bus & Van
i. Lease ii.Title
Golf Cart i. Lease ii. Title
Other Shuttle Title, Insurance & Inspection
Internet i. General ii. High Speed Internet Access (HSIA) iii. Property Website
Kiosk Maintenance & Support Network Payroll Point of Sale (POS) Property Management Systems Revenue Management Systems Sales systems Service Providers Software Telephone & Telecommunication Systems
i. Cellular & Mobile ii. Click-to-Talk iii. Distributed Antenna System
Transportation 14
O P Q R
T
H
D
E
F G
A B C
N
S
Property Vendors, Service Providers & Leases VND/LE
Technology (continued) 13 iv. General v. PBX vi. Telepresence vii. Voicemail
J K L
I
M
© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary
Decision Decks Material Correspondence
Service Agreement 17
Performance Guaranty 16
Owner Relations 15
STARS 18
A
Franchise FRS
B A
Owner Performance