g global records center r c desk reference - starwood · simplifi global records center desk...

46
simplifi Global Records Center Desk Reference Global Records Center Desk Reference

Upload: dangdung

Post on 26-May-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

simplifiGlobal Records Center

Desk Reference

Global Records Center

Desk Reference

Below is a sample of theSimplifi GRC Intake Form

Click Here to Fill Out & Submit Form Electronically

Click Here for the Printable Version (two per page)

slilnpl i Global Records Center

GRC Property Intake Formjpstructions: One document per form -OR- set of documents with the sameclassification. Please use your Simplifi GRC Desk Reference to fill in theappropriate codes and further information. Required fields are marked with ared asterisk ( *) and must be completed.

* Property Name( s): PIN:

*Document Title:

*Effective Date: *Document Status:

DActive DSuperseded DDther:

* Internal Document Owner(s)/Contact(s):

I I

CLASSIFICATION (Use GRC Reference Codes):

Example:

(A, B,LD...) (4 N. 04 m .)

Tab

PMProperty

Management

Numöar

7Operating

Mg rnt.IDSA

Additional Instructions:

LEITER

HNotice

Rom #

viPerformance If Applicable)

Test

Link to other does in GHC 0 (Specify below):

Questions & Support: SimpI GRCr Starwoodhotels.corn

Click Here to Fill Out & Submit Form Electronically

Below is a sample of the Simplifi GRC Intake Form

Click Here for the Printable Version (two per page)

r

SI pl I I le Global Records Center Desk Reference

AC

CI

DEV

INS

LABR

PROPERTY CLASSIFICATIONSArchitecture & Construction

Compliance & Inspection

Development

Property Financing

Starwood Lending &Credit Support

Franchise

Insurance

Labor

MAD

RE

VND/LE

Legal

Mergers, Acquisitions &Dispositions

Mixed Use & Residential

Ownership Entities &Structure

Property Management

Real Estate

Property Vendors, ServiceProviders & Leases

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: SimplifiGRC @Starwoodhotels.com

Desk Reference

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: [email protected]

PROPERTY CLASSIFICATIONS

VND/LE Property Vendors, ServiceProviders & Leases

AC Architecture & Construction

MAD Mergers, Acquisitions & Dispositions

LEGL Legal

RE Real Estate

PM Property Management

OES Ownership Entities & Structure

MU/RES Mixed Use & Residential

CI Compliance & Inspection

FIN(S) Starwood Lending & Credit Support

FIN(P) Property Financing

INS Insurance

DEV Development

LABR Labor

FRS Franchise

Desk Reference

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: [email protected]

PROPERTYCLASSIFICATIONS

VND/LE Property Vendors, Service Providers & Leases

AC Architecture& Construction

MAD Mergers, Acquisitions & Dispositions

LEGL Legal

RE Real Estate

PM Property Management

OES OwnershipEntities & Structure

MU/RESMixed Use & Residential

CI Compliance & Inspection

FIN(S) Starwood Lending & CreditSupport

FIN(P) Property Financing

INS Insurance

DEV Development

LABR Labor

FRS Franchise

Intro

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

INTRODUCTION This guide provides a complete listing of the GRC classifications for PROPERTY records. It is designed to aid your navigation of the GRC and promote accurate and efficient intake for new items. Please become familiar with how to use this guide as well as the intake procedures and requirements outlined below.

All contracts and material Company records must be promptly submitted to the Corporate Central Files for secure storage and entry to the Simplifi GRC. An accurate and complete GRC Intake Form must accompany all submissions (see instructions section below).

All submitted agreements and records must be complete, including all pages and exhibits. Should you have any questions about a particular record or need guidance contact [email protected].

Note that both this guide and the intake form are available electronically.

Associate Responsibilities

Instructions

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

The“GRC IntakeForm” is located in the front pocketof this guide. A form must be fully completed for each documentor set of documents submitted for the GRC. Use the following instructionswhen completing the form.Additionalprintedforms are available fromthe SimplifiGRC team orcontact us to use the electronic version.

Examinethe document(s) and fillout the required general info fields: •Property Name(s) and/or PINNumber(s) •Document Title •Document Status– Suchas, Active or Superseded•Internal Document Owner(s)/Contact(s)– List anyinternal legal or businesscontacts

responsible for the document. •Effective Date –The stated effective date for agreements.If not specified, use the latestsignature

date.Fornon-contracts,use the best available date related to the creation, finalization,receipt,or release of the document.

Find and enter the classification codes from thisguideon the form (see illustration).

THE DOCUMENT INTAKE FORM

For example, an amendment to the Operating Agreement wouldbe as follows: •The tab is Property Management, so writePM in the first box labeled “Tab”.•Thesub-category is “Operating Agreement/OSA”. Enter 6as the “Number”.•The next category is Amendment & Modification. Enter Das the “LETTER”. •Note: The last two boxes are not applicable and remain blank.

CI

3

PROPERTY CLASSIFICATIONS Architecture & Construction ® Legal

Compliance & Inspection

Development ® Property Financing

Starwood Lending & Credit Support

Mil Insurance ® Franchise

LABR Labor

Mergers, Acquisitions & Dispositions ® Mixed Use & Residential

®Ownership Entities & Structure

Property Management

RE Real Estate

VND/LE Property Vendors, Service Providers & Leases

,_ _

CLASSIFICATION (Use GRC Reference Codes):

L ITER

Documents1

LegalAdmm

Total nen :42

PrOpertY DOCUnren)STon tres S

O Property ManagementTctuRe, 17

Internal NotificationsOperating Agreement /OSA

Tconta.a 14

Restricted Area /AOP (Area of Protection)Abstracts & SummariesAgreementAmendment & ModificationAssignment, Assumption & ConsentLetter AgreementNotice

STARS

System License Agreement

Property Vendors. Service Providers & LeasesY Ownership Intities Si Structure

Development0 labor

F"

Centralized Procurement Services(CPS)

2Centralized Services

0 Centralized Services Agreement (CSA)Q Field MarketingQ OtherQ Revenue Management

3Complex & Shared Services /Facilities

Q AgreementOther

4Estoppel

5Internal Notifications

11.114 StarW00n110ti5óKe50rt5W0110V10e,InC. omoaiaarropeay

6Operating Agreement /OSA

Abstracts and SummariesQAccount ControloAgreement0 Amendment & Modification© Assignment, Assumption & ConsentO Confirmation of Insurance PlacementQ Confirmation Opening Date13Letter Agreement© Material CorrespondenceQ Notice

I.Cash CallCompetitive Set

o. Defaultw. Name Changev. Notice Address Changevr. Othervrt. Performance Testvu. Restructuring & Intercompany Assignmentix. Termination

on,nn,.1t...

Property Management

Instructions

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

The Property Desk Reference provides a hierarchical illustration of all the Simplifi GRC major classifications and their respective sub-categories. This guide is structured to mimic the Simplifi GRC Property Profile page Documents tab where you can drill down into each folder. Each of the major classifications has its own section, tab, color, and code (see illustration). Use the “quick-reference” index, located on the cover, to find the corresponding tab Code for each section, such as ”PM” for Property Management.

How to Use this Guide

Within each tab section, you may view all of the related sub-categories. When using this guide to complete the intake form, use the tab codes along with the letter and number sub-category codes to designate the appropriate classification for each new document you are submitting. Additional instruction for completing the intake form may be found on the next page.

PM 6 D

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

Instructions

Add comments or special instructions to the intake form. Common examples include: •Comments about the document which should be visible to others. •Requests to “.pdf bookmark” closing sets or large documents. •Requests to “link” documents together – Adds icon next to docs that shows a list of related docs. For

example, participation agreement to a master or SNDA to the Operating Agreement. •Whether elevated security is necessary to further restrict access to the document. •Changes, descriptions, or additional info for the related Property Profile(s). •Requests to set up notifications for key dates or events related to the document - you

must include a description of the alert, the event date, and the recipients.

Once complete, submit the form & document(s) to the Simplifi GRC team or via email at [email protected].

SI mpl I 1 lo Global Records Center © 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

THE DOCUMENT INTAKE FORMThe "GRC Intake Form" is located in the front pocket of this guide. A form must be fully completedfor each document or set of documents submitted for the GRC. Use the following instructions whencompleting the form. Additional printed forms are available from the Simplifi GRC team or contact us touse the electronic version.

Stsp 1: Examine the document(s) and fill out the required general info fields:Property Name(s) and /or PIN Number(s)Document TitleDocument Status - Such as, Active or SupersededInternal Document Owner(s) /Contact(s) - List any internal legal or business contactsresponsible for the document.Effective Date - The stated effective date for agreements. If not specified, use the latest signaturedate. For non -contracts, use the best available date related to the creation, finalization, receipt, orrelease of the document.

Step 2: Find and enter the classification codes from this guide on the form (see illustration).For example, an amendment to the Operating Agreement would be as follows:

The tab is Property Management, so write PM in the first box labeled "Tab ".The sub -category is "Operating Agreement /OSA ". Enter 6 as the "Number ".The next category is Amendment & Modification. Enter D as the "LETTER ".Note: The last two boxes are not applicable and remain blank.

InstructionsQuestions & Support: SimplifiGRC @Starwoodhotels.com

Intro

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

INTRODUCTION This guide provides a complete listing of the GRC classifications for PROPERTY records. It is designed to aid your navigation of the GRC and promote accurate and efficient intake for new items. Please become familiar with how to use this guide as well as the intake procedures and requirements outlined below.

All contracts and material Company records must be promptly submitted to the Corporate Central Files for secure storage and entry to the Simplifi GRC. An accurate and complete GRC Intake Form must accompany all submissions (see instructions section below).

All submitted agreements and records must be complete, including all pages and exhibits. Should you have any questions about a particular record or need guidance contact [email protected].

Note that both this guide and the intake form are available electronically.

Associate Responsibilities

Instructions

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

The “GRC Intake Form” is located in the front pocket of this guide. A form must be fully completed for each document or set of documents submitted for the GRC. Use the following instructions when completing the form. Additional printed forms are available from the Simplifi GRC team or contact us to use the electronic version.

Examine the document(s) and fill out the required general info fields: • Property Name(s) and/or PIN Number(s)• Document Title• Document Status – Such as, Active or Superseded• Internal Document Owner(s)/Contact(s) – List any internal legal or business contacts

responsible for the document.• Effective Date – The stated effective date for agreements. If not specified, use the latest signature

date. For non-contracts, use the best available date related to the creation, finalization, receipt, orrelease of the document.

Find and enter the classification codes from this guide on the form (see illustration).

THE DOCUMENT INTAKE FORM

For example, an amendment to the Operating Agreement would be as follows: • The tab is Property Management, so write PM in the first box labeled “Tab”.• The sub-category is “Operating Agreement/OSA”. Enter 6 as the “Number”.• The next category is Amendment & Modification. Enter D as the “LETTER”.• Note: The last two boxes are not applicable and remain blank.

SI mpl l I lo Global Records Center © 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Documents

1LtlIMmq

7rMr ([i!

tamffia

p4nRerir Nartauenrertldrllu tI

Internal notificationsOperating Agreement/05AImp, it

Restricted Area /ADP (Area of Protection)Abstract, & SummariesAgreementAmendment & ModificationAssignment, Assumption! tLetter AgreementNotice

SEARS

System license AgreementProperly Vendors. Service Providers &LeasesOwnership Fo(ities a StructurepevelomueotLbr

CLASSIFICATION (Use GRC Reference Cedes):

PM 6cCrIMI

aeRN4et rr.a.Lr...r tARCC..r ILKn.h._t bRCVI

SAC FIM

MAO [!),(--r_6 Operating Agreement /OSA

LÆ$I T E R

O Centralized Services Agreement (CSA)Field MarketingOther

D Revenue Management

3 Complex & Shared Services /Facilities

°Agreement°Other

4 Estoppel

5 Internal Notifi cations

° Abstracts and Summarieso Account Control

mreementndment & Modification

Assignment, Assumption &ConsentConfirmation of Insurance Placement

O Confirmation Opening Date© Letter Agreement© Material Correspondence0 Notice

i. Cash Calla. Compedtrve SetW. Defaultiv. Name Changer. Notice Address Changevi. Othervñ. Performance Testvüf. Restructuring &Intercompany Assignmentix. Termination

CenTai b. -Property -Management

9bep 3: Add comments or special instructions to the intake form. Common examples incluComments about the document which should be visible to others.Requests to ".pdf bookmark" closing sets or large documents.Requests to "link" documents together - Adds icon next to docs that shows a list of related docs. Forexample, participation agreement to a master or SNDA to the Operating Agreement.Whether elevated security is necessary to further restrict access to the document.Changes, descriptions, or additional info for the related Property Profile(s).Requests to set up notifications for key dates or events related to the document - youmust include a description of the alert, the event date, and the recipients.

Step 4: Once complete, submit the form & document(s) to the Simplifi GRC team or viaemail at simlpifiGRCDOCS @starwoodhotels.com.

InstructionsQuestions & Support: SimplifiGRC @Starwoodhotels.com

Instructions

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

The Property Desk Referenceprovides a hierarchical illustration of all the Simplifi GRC major classificationsand their respective sub-categories. This guideis structured to mimic the Simplifi GRC PropertyProfile page Documentstab where you can drill down into each folder.

Each of the major classificationshas its own section, tab, color,and code (see illustration). Use the “quick-reference”index, located on the cover, to find the correspondingtab Code for each section, suchas ”PM” for Property Management.

How to Use this Guide

Within each tab section, you may view all of the related sub-categories. When using this guide to completethe intake form, use the tab codes along with the letter and number sub-category codes to designate the appropriateclassification for each new document you are submitting. Additional instruction for completing the intakeformmay be found on the next page.

PM 6 D

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Questions & Support: [email protected]

Instructions

Add comments or special instructions to the intake form. Common examples include: • Comments about the document which should be visible to others.• Requests to “.pdf bookmark” closing sets or large documents.• Requests to “link” documents together – Adds icon next to docs that shows a list of related docs. For

example, participation agreement to a master or SNDA to the Operating Agreement.• Whether elevated security is necessary to further restrict access to the document.• Changes, descriptions, or additional info for the related Property Profile(s).• Requests to set up notifications for key dates or events related to the document - you

must include a description of the alert, the event date, and the recipients.

Once complete, submit the form & document(s) to the Simplifi GRC team or via email at [email protected].

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

Other 4

Neutrality 3

CollectiveBargaining 1

Grievances Logs 2

D E F

A B C

LaborLABR

Agreement Benefits Correspondence Memorandum of Understanding (MOU & MOA) Pension Side Letter

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Agreement Reports & Assessments

Architecture & Construction AC

1. Architecture & Design1

2. Brand Standards & Build Specs2

Confidentiality & Non-Disclosure (NDA)4

3. Budget & Project Management3

Engineering 9

Consulting 6

Construction Agreements 5

Notices 14

A B

Design Submission Review & Approval8

Design Review Agreement (DRA) 7

New Build License Agreement 13

LEED 12

Facility Reports & Assessments (Post-Operating)

10

Fire & Life Safety 11

Continued…

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Other

Owner Bankruptcy

Litigation

Opinions & Research

Third Party (Vendor/Customer) Bankruptcy

Receivership

D

A B C

Legal LEGL

Judgment Settlement Agreement Settlement Discussion Letter

Dismissal Notice of Bankruptcy Plan of Reorganization Starwood Claims

Notice Order Other

Tax

Dismissal Notices & filings Other Starwood Claims

A B C

D A B C

A B C

3

4

1

2

7

5

6

Trademark Review 8

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Architecture & Construction AC

Draft PIP B. Fire & Life Safety C. Historical Recap D. Images & Photographs E. Misc. PIP Docs F. Other G. PIP

i. Amendment & Modification ii. Effective PIP iii. PIP Relief

H. PIP Request Form I. Relief Request

Renovation Plan i. Amendment & Modification ii. Effective Renovation Plan

A. IT Report B. Other C. Site Report

16

I H

D E F G

J

A B C

K L

A B C

Property Improvement Plan (PIP)

Warranty 20

Renovation 17

Site Visit 18

Trade Agreements 19

Other 15 iii. Renovation Relief Reports & Assessments Submitted Renovation

16

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

Project Approval Requests (PAR) 2

Purchase & Sale 3 Pre-Transaction 1

Reports,Opinions & Consulting 4

F G

Mergers, Acquisitions & Dispositions MAD

E F

G

AcquisitionApproval Requests (AAR) Brokers AgreementConfidentiality & Non-disclosure (NDA) DispositionApproval Request (DAR) Due Diligence

Letter of Intent (LOI), Term Sheet & Commitment Letter

Other

AgreementAmendment & ModificationAssignment, Assumption & Consent Disclosures

Escrow Notices Other

D C

D E

A B C

A B

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Approvals & Consents Construction & Building Elevator Engineering & Facilities Entertainment, Music & Performance Event Fire & Safety Food & Health Liquor Occupancy Other Parking & Vehicle Retail & Vendor Swimming Pool

Registrations 4

Violations 5

CI

A. Americans with Disabilities Act (ADA) B. Other

Other 3

H

D E F G

J

A B C

K L M N

I

A B

Compliance 2 Certificates, Licenses & Permits 1

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Condominium Marketing License (CMLA) 3

Hotel Services & Shared Facilities 4

Association & Condominium Management 1

Condominium Governance 2

Rental Program Overview 7

Rental Management 6

Other 5

F

H

E F

G

J

B

E

I

Mixed Use & Residential MU/RES

Abstracts & Summaries Agreement Amendment & Modification Assignment, Assumption & consent Default Estoppel General Notices Other Renewal Termination

By-Laws Declaration Deed Easements Other Rules & Regulations

Agreement Approvals Guidelines

D

A B C

D

A

B

C

A

C

Continued…

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Continued…

D

A B C

Indemnification 9

Development DEV

Amendment & Modification Executive Approval Final FAS Final FAS Model

8 Franchise Application Summary (FAS)

A Extension

10 Letter of Intent (LOI), Term Sheet & Commitment Letter

ABCD Legacy Deal Documents 1

5

4

3

6

7

Abstracts & Summaries

Assessments & Proposals

Confidentiality & Non-Disclosure (NDA)

Deal Reporting Form

Final FIMO Model

Form 20.12A

5

Other 11

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Agreement Offering Plan Other

Residential Marketing License (RMLA) 8

Residential Sale & Tenancy 9

Residential Trademark License (RTLA)

A

C

Mixed Use & Residential MU/RES

Agreement Approvals Guidelines B

B C

A

10

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

H

F G

Brand Document Operations Sales & Marketing Trademark D E

A B C

Development DEV

Tort 17

Site Review 16 12 Owner Intellectual Property

13 Pre-Execution Comments

14 Project Approval Request (PAR)

15 Property Name Approval

Floor Plans Map Market Performance Other Photography Renderings Site Plan Site Visit notes

D E

A B C

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

H

F G

Brand Document Operations Sales & Marketing Trademark D E

A B C

Development DEV

Tort 18

Site Review 17 Other

13 Owner Intellectual Property

14 Pre-Execution Comments

15 Project Approval Request (PAR)

16 Property Name Approval

Floor Plans Map Market Performance Other Photography Renderings Site Plan Site Visit notes

D E

A B C

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

Mezzanine Loan Mortgage Loan

Appraisal 3

Property Financing FIN(P)

Account Control Agreement 1

2 Amendment

4 Assignment

5 Bond& Public Finance Documentation

A

B

A B

C

6 Cash Management Agreement (CMA)

Mezzanine Loan Mortgage Loan

A B

Mezzanine Loan Mortgage Loan

A B

Mezzanine Loan Mortgage Loan

A B

Mezzanine Loan Mortgage Loan

A B

Lease & Rent i. Mezzanine Loan ii. Mortgage Loan

License, Contract, Permit & Approval i. Mezzanine Loan ii. Mortgage Loan

Partnership & Ownership Interest i. Mezzanine Loan ii. Mortgage Loan

Mezzanine Loan Mortgage Loan

A B Continued…

Comfort Letter 7

12

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

OwnershipEntities& Structure OES

Other 6

Organizational Charts & Summaries 5

Merger, Reorganization & Dissolution 4

Powers of Attorney & Delegations 8

Reports & Summaries 9

By-laws &Operating Agreements 2 OwnershipInterests, Assets &Transfers 7

Joint Venture & Partnership Agreements 3

Articlesof Incorporation & Formation Documents 1

Restructuring 10

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Mezzanine Loan Mortgage Loan

Appraisal 3

Property Financing FIN(P)

Account Control Agreement 1

2 Amendment

4 Assignment

5 Bond & Public Finance Documentation

A

B

A B

C

6 Cash Management Agreement (CMA)

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Lease & Rent i. Mezzanine Loanii. Mortgage Loan

License, Contract, Permit & Approval i. Mezzanine Loanii. Mortgage Loan

Partnership & Ownership Interest i. Mezzanine Loanii. Mortgage Loan

Mezzanine Loan Mortgage Loan A B

Continued…

Comfort Letter 7

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Centralized Procurement Services (CPS) 1

Complex & Shared Services/Facilities 3

Operating Agreement/OSA 6

Centralized Services 2

Estoppel 4

Internal Notifications 5

H

D E F G

A

B C

I

Property Management

Centralized Services Agreement (CSA) Field Marketing Other Revenue Management

Agreement Other

Abstracts, Summaries & Composites Account Control Agreement Amendment & Modification Assignment, Assumption & Consent Confirmation of Insurance Placement Confirmation of Opening Date Letter Agreement Material Correspondence Notice

i. Cash Call ii. Competitive Set iii. Default iv. Name Change v. Notice Address Change vi. Other vii. Performance Test viii. Restructuring & Intercompany Assignment ix. Termination

D

B C

A

B

A

Continued…

PM

J

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Letter of Intent (LOI), Term Sheet & Commitment Letter 14

Property Financing FIN(P)

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

9

Guaranty & Indemnity 12 8

10

11

Intercreditor Agreement 13

Confidentiality & Non-Disclosure Agreement (NDA)

Construction Contract

Correspondence

Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan

A

B

Estoppel Certificate

Mezzanine Loan Mortgage Loan A B

Loan Agreement 15

Other i. Mezzanine Loan Ii. Mortgage Loan

Continued…

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Loan Satisfaction

Mortgage & Deed of Trust

Other

Notice

Pledge & Security Agreement

Loan Modification & Work-Out Agreement

Opinion of Counsel

17

18

21

20

19

22

Property Financing

Mezzanine Loan Mortgage Loan

A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Default i. Mezzanine Loan ii. Mortgage Loan Name change i. Mezzanine Loan ii. Mortgage Loan

A

B

Notice Address Change i. Mezzanine Loan ii. Mortgage Loan Other i. Mezzanine Loan ii. Mortgage Loan

C

D

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Continued…

16

FIN(P)

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Operating Lease/Owner REIT Documents i. Operating Lease Between Owner Entities (typically REIT) ii. Other iii. TriParty Lease Agreement

Other Restricted Area/AOP (Area of Protection)

i. AOP Template Termination

Owner Relations 9

Performance Guaranty 10

Other 7

Owner Approvals 8

System License Agreement 13

STARS 12

Power of Attorney (POA) 11

D

E

K

A B C

L

M

N

Annual Plan & Budget Associates Contract Litigation Commencement

i. Litigation Selection of Counsel ii. Litigation Settlement iii. Settlement Discussion Letter

Other

A. Attorney Conflict Waiver B. Decision Decks C. Material Correspondence

A. Owner Performance B. Starwood Performance

A

B

C

A

B

Property Management PM

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Subordinate Loan Documents 25

26

Promissory Note 23

Senior Loan Documents 24

Property Financing FIN(P)

Title Insurance & Related Documents 28

UCC Financing Statements 29

Survey 27

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan

Other i. Mezzanine Loan ii. Mortgage Loan

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

A

B

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Easement & Right of Ways 5

Encumbrances & Liens 6

Assessment & Surveys 1

Deed 4

D

E F

G

A B C

Real Estate

Americans with Disabilities Act (ADA) Appraisal & Valuation Environmental Other Property Condition Report Surveys

Building & Ground Lease 3

Broker Agreement 2

Tax 10

Other 9

Estoppel 7

Title 11

Zoning & Land Use 12

Land & Parcels 8

Agreement Amendment & Modification Attornment Non-Disturbance Notice Other Termination

D

A B C

E F

RE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Starwood Lending & Credit Support FIN(S)

Debt Service Guaranty 1

D E

A B C

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate i. Other ii. Property Management

Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Limited Debt Service Guaranty Loan Agreement Loan Satisfaction Loan Modification & Work-Out Agreement Mortgage & Deed of Trust Notice

i. Default

ii. Name Change

iii. Notice Address Change

iv. Other Opinion of Counsel Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents

Continued…

K L M

N O

H

F

G

J I

W X

U

V

Q R S T

P

AA Z Y

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Property Vendors, Service Providers & Leases VND/LE

Entertainment 1

Facilities

Arcade & Playground Casino & Gambling General Jukebox Live Live Entertainment Movies Music Television

Antenna & Cellular i. Conveniences ii. Income Producing

Art & Décor Cleaning & Environmental

i. Asbestos ii. Cleaning iii. Environmental

iv. Other v. Pest Control

D. Energy & Utility i. Energy ii. Gas & Fuel iii. Other iv. Water & Sewer

Engineering Equipment (Rent or Lease) Fire, Alarm & Security systems Fish Tank Floral Arrangements Furniture General Janitorial Landscape Lighting Mail Room, Postage, Shipping (Equipment & Services)

D

E

H

D E F G

A B C

K L M N O

I

Continued…

H

F G

J

A

B C

I

Entertainment 1

2

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Starwood Lending & Credit Support FIN(S)

A B

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i.Ground Lease ii. Other iii. Property Management & Franchise Default iv.Restaurant Management v. Spa Management vi. Space Lease

Survey Title Insurance & Related Documents UCC Financing Statements

Debt Service Guaranty (continued) 1 Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate

i. Other ii. Property Management & Franchise Guaranty & Indemnity

Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction

Mezzanine Loan 2

Continued…

DD

H

D

E

F

G

C

K L

M N O

I J

Q P

EE

BB

CC

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent

R

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Starwood Lending & Credit Support FIN(S)

Mezzanine Loan (continued) 2

Notice i. Default ii. Name Change iii. Notice Address Change iv. Other

Opinion of Counsel Other Pledge & Security Agreement Promissory Note Senior Loan Documents

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i. Other ii. Property Management & Franchise Survey

Title Insurance & Related Documents UCC Financing Statements

Continued…

Z

W X

U V

S

T

Y

BB AA

Mortgage Loan 3

D E

A B C

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA)

F

G H I J Construction Contract Correspondence Estoppel Certificate

i. Other ii. Property Management & Franchise

K L M

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Finance & Accounting 3 3

Maintenance & Repair i. Building Maintenance ii. Electrical & Plumbing iii. Elevator & Escalator iv. Equipment & Machines v. Façade & Window vi. Facilities vii. Grounds, Landscaping & Snow Removal viii. Hardware & Parts ix. Heating & HVAC x. Kitchen xi. Other xii. Painting & Carpentry xiii. Tools xiv. Vehicles xv. Warranties

Parking & Valet Property Management Security Services Signage

Facilities (continued)

Armored Car ATM Contracts Banking & Accounts Collections Credit Card General Other Service Providers H

F G

A B C

Q R S T

Sprinkler system Storage & Warehouse Storage Tank Waste Management

i. Other ii. Recycling iii. Shredding iv. Trash

P W X

D E

U V

Continued…

2 2

Property Vendors, Service Providers & Leases VND/LE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

vi. Membership vii. Other viii. Renewal ix. Termination

General Golf

i.Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination

Other Skiing

G

Beach Equipment

i.Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination

Fitness Center i. Agreement ii. Amendment, Assumption & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices

Fitness, Recreation & Spa 4

D E

F

A B

C

Continued…

Property Vendors, Service Providers & Leases VND/LE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

D E

A B C

Operating Guaranty & Fee Offset 4

FIN(S) Starwood Lending & Credit Support

Mortgage Loan (continued) 3

Guaranty & Indemnity Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice

i. Default ii. Name Change iii.Notice Address Change iv.Other

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i. Other ii. Property Management

Survey Title Insurance & Related Documents UCC Financing Statements

Continued…

N

Y Z

O

DD

W X

U

V

Q R S T

P

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest

BB CC

AA

Opinion of Counsel Other Pledge & Security Agreement Promissory Note Subordinate Loan Documents

F

Outlet/Kiosk i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Bar i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Banquet & Catering Supplies

Property Vendors, Service Providers & Leases

Food & Beverage 5

Fitness, Recreation & Spa (continued) 4

Spa

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination

Swimming Pool Tennis

D C

H

E

J

A

B

I

Continued…

VND/LE

Food & Beverage Suppliers Other

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

K L

M N O

H G

J

S T

I

Q

R

P

Cash Management Agreement (CMA) Comfort Letter Correspondence Estoppel Certificate

i. Other iv. Property Management & Franchise

Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice

i. Default ii. Name Change iii.Notice Address Change iv.Other

Operating Guaranty & Fee Offset (continued) 4 Opinion of Counsel

Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i. Other ii. Property Management Survey

Title Insurance & Related Documents UCC Financing Statements

Y Z

W X

U V

AA

FIN(S) Starwood Lending & Credit Support

Approval Denial Notification Letters Withdrawal

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Application 1

D

A B C

A B C

Centralized Procurement Services (CPS) 2

De-Indentification 6

Estoppel 9

Dual Branding Agreement 8

Disclosure 7

Centralized Services Agreement (CSA) 3

Confidentiality & Non-Disclosure (NDA) 4

Consent Letters 5

Abstracts & Summaries Agreement Amendment & Modification

Franchise Agreement 10

Continued…

i. Detailed Amendment & Modification a. AOP (Area of Protection)/Territory b. Brand Standard c. Casino d. Change of Control e. Construction Date f. Conversion g. Extension – Expiration h. Extension - PIP Right i. Extension – Window j. Fees

Franchise FRS

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

iv. Default v. General Notices vi. Renewal vii. Termination

Rental Car i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Equipment & Technology (Rent/Loan Guests) First Aid & House Doctor Kids Club Newspaper & Magazine Salon Tours & Attractions

Guest Services 6

H

D E F G A

B

C

I

Restaurant i.Agreement ii. Amendment & Modification Assignment iii. Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Food & Beverage (continued) 5

F

Babysitting Business Center

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent Continued…

Property Vendors, Service Providers & Leases VND/LE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Consulting Contractors & Temporary Labor Employment Agreement Housing Other Placement & Recruiting Services Relocation Services Training

Human Resources 7

8

Property Vendors, Service Providers & Leases VND/LE

H

D E F G

A B C

Leases: Non-Retail Space

Starwood Hotels & Resort i. Corporate & Regional ii. Customer Contact Center (CCC) iii. Other iv. Sales Center v. Vacation Ownership

Third Party i. Agreement ii. Amendment & Modification

A

B

Continued…

Leases: Retail Space 9 A

B

iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Clothing & Apparel i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Gift Shop i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent

k. Hilton Stipulation l. Key Money m. Management n. Marketing Coop o. Mutual Termination Rights/Window p. Opening Date q. Other r. Owning Interest s. PC Change/Notice Address Change t. PIP/Renovation u. Room Count v. Sales Funding w. Signage Credit x. Transfer Control

Assignment, Assumption & Consent Conditional Opening Authorization Confirmation of Opening Date Extension Letter Agreement Life Safety

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

H

D E F G

J K

I

Franchise Agreement (continued)

10 Management Consent Material Correspondence Notice

i. Default/legal Letter a. ACH b. Conditional Opening Authorization c. Document Submittal d. Expiration e. Extension f. Failure to complete Construction g. Failure to Open h. Fees i. Financial j. Guest Satisfaction k. Insurance l. Liquid Damages m. Loss of Possession n. Management Company o. Marketing p. Missed milestone q. Opening Date r. Other

Continued…

L

Franchise FRS

Marketing

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Jewelry i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Other Retail i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

D

C

Property Vendors, Service Providers & Leases VND/LE

Continued…

Barter Brochures & Publication Consulting General Location Agreement Media & Advertising

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Partnerships & Sponsorships Promotions Public Relations Social Media

10

J I H

D E F

G

A B C

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Comfort Letter Key money Letter of Credit Other P & L Promissory Note

Internal Notifications

Operations

Franchise Financing

General Release

O

D E F

A B C

M N

s. PIP/Renovation t. Pre-Opening Funding u. Quality Assurance v. Start construction w. State Non-Renewal Letter x. Termination Right y. Transfer control z. Window Notification

ii. Name change iii. Notice of Address Change iv. Other v. Restructuring & Intercompany Assignment vi. Termination

Franchise Agreement (continued)

Franchise FRS

Owner/Management Company Review Summary A

Continued…

14

13

12

11 10

Other Restricted Area/AOP (Area of Protection) i. AOP Template Termination

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Airplane Boat & Ferry Car Service Car, Limo, Bus & Van

i. Lease ii.Title

Golf Cart i. Lease ii. Title

Other Shuttle Title, Insurance & Inspection

Internet i. General ii. High Speed Internet Access (HSIA) iii. Property Website

Kiosk Maintenance & Support Network Payroll Point of Sale (POS) Property Management Systems Revenue Management Systems Sales systems Service Providers Software Telephone & Telecommunication Systems

i. Cellular & Mobile ii. Click-to-Talk iii. Distributed Antenna System

Transportation 14

O P Q R

T

H

D

E

F G

A B C

N

S

Property Vendors, Service Providers & Leases VND/LE

Technology (continued) 13 iv. General v. PBX vi. Telepresence vii. Voicemail

J K L

I

M

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Decision Decks Material Correspondence

Service Agreement 17

Performance Guaranty 16

Owner Relations 15

STARS 18

A

Franchise FRS

B A

Owner Performance

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Decision Decks Material Correspondence

Service Agreement 17

Performance Guaranty 16

Owner Relations 15

STARS 18

Unclassified (CIM) 19

A

Franchise FRS

B A

Owner Performance

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Comfort Letter Key money Letter of Credit Other P & L Promissory Note

Internal Notifications

Operations

Franchise Financing

General Release

O

D E F

A B C

M N

s. PIP/Renovation t. Pre-Opening Funding u. Quality Assurance v. Start construction w. State Non-Renewal Letter x. Termination Right y. Transfer control z. Window Notification

ii. Name change iii. Notice of Address Change iv. Other v. Restructuring & Intercompany Assignment vi. Termination

Other Restricted Area/AOP (Area of Protection)

i. AOP Template Termination

Franchise Agreement (continued)

Franchise FRS

Owner/Management Company Review Summary A

Continued…

14

13

12

11 10

SiMpl I f 10 Global Records Center

I =1:1Insurance Policy

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Insurance

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Notices 3

Other 4

Insurance Certificate 1

Insurance Policy 2

Insurance INS

Desk Reference

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary Questions & Support: [email protected]

PROPERTY CLASSIFICATIONS

VND/LE Property Vendors, Service Providers & Leases

AC Architecture & Construction

MAD Mergers, Acquisitions & Dispositions

LEGL Legal

RE Real Estate

PM Property Management

OES Ownership Entities & Structure

MU/RES Mixed Use & Residential

CI Compliance & Inspection

FIN(S) Starwood Lending & Credit Support

FIN(P) Property Financing

INS Insurance

DEV Development

LABR Labor

FRS Franchise

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Other 4

Neutrality 3

Collective Bargaining 1

Grievances Logs 2

DEF

ABC

Labor LABR

Agreement Benefits Correspondence Memorandum of Understanding (MOU & MOA) Pension Side Letter

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

AgreementReports & Assessments

Architecture & ConstructionAC

1. Architecture& Design 1

2. Brand Standards & Build Specs 2

Confidentiality & Non-Disclosure (NDA) 4

3. Budget& Project Management 3

Engineering 9

Consulting 6

Construction Agreements 5

Notices 14

A B

Design Submission Review & Approval 8

Design Review Agreement (DRA) 7

New Build LicenseAgreement 13

LEED 12

Facility Reports &Assessments (Post-Operating) 10

Fire & LifeSafety 11

Continued…

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Other

Owner Bankruptcy

Litigation

Opinions & Research

Third Party (Vendor/Customer) Bankruptcy

Receivership

D

A B C

Legal LEGL

Judgment Settlement Agreement Settlement Discussion Letter

Dismissal Notice of Bankruptcy Plan of Reorganization Starwood Claims

Notice Order Other

Tax

Dismissal Notices & filings Other Starwood Claims

A B C

D A B C

A B C

3

4

1

2

7

5

6

Trademark Review 8

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Architecture & Construction AC

Draft PIP B. Fire & Life Safety C. Historical Recap D. Images & Photographs E. Misc. PIP Docs F. Other G. PIP

i. Amendment & Modification ii. Effective PIP iii. PIP Relief

H. PIP Request Form I.Relief Request

Renovation Plan i. Amendment & Modification ii. Effective Renovation Plan

A. IT Report B. Other C. Site Report

16

I H

D E F G

J

A B C

K L

A B C

Property Improvement Plan (PIP)

Warranty 20

Renovation 17

Site Visit 18

Trade Agreements 19

Other 15 iii. Renovation Relief Reports & Assessments Submitted Renovation

16

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Project Approval Requests (PAR) 2

Purchase & Sale 3 Pre-Transaction 1

Reports, Opinions & Consulting 4

F G

Mergers, Acquisitions & Dispositions MAD

EF

G

Acquisition Approval Requests (AAR) Brokers Agreement Confidentiality & Non-disclosure (NDA) Disposition Approval Request (DAR) Due Diligence Letter of Intent (LOI), Term Sheet & Commitment Letter

Other

Agreement Amendment & Modification Assignment, Assumption & Consent Disclosures Escrow Notices Other

DC

D E

A B C

AB

© 2014 Starwood Hotels& Resorts Worldwide, Inc. Confidential & Proprietary

Approvals & Consents Construction& Building ElevatorEngineering & FacilitiesEntertainment, Music & Performance Event Fire & Safety Food & HealthLiquorOccupancy Other Parking & Vehicle Retail & VendorSwimming Pool

Registrations 4

Violations 5

CI

A. Americanswith Disabilities Act (ADA)B. Other

Other 3

H

D E F G

J

A B C

K L M N

I

A B

Compliance 2 Certificates, Licenses & Permits 1

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Condominium Marketing License (CMLA) 3

Hotel Services & Shared Facilities 4

Association & Condominium Management 1

Condominium Governance 2

Rental Program Overview 7

Rental Management 6

Other 5

F

H

E F

G

J

B

E

I

Mixed Use & Residential MU/RES

Abstracts & Summaries Agreement Amendment & Modification Assignment, Assumption & consent Default Estoppel General Notices Other Renewal Termination

By-Laws Declaration Deed Easements Other Rules & Regulations

Agreement Approvals Guidelines

D

A B C

D

A

B

C

A

C

Continued…

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Continued…

D

A B C

Indemnification 9

Development DEV

Amendment & Modification Executive Approval Final FAS Final FAS Model

8 Franchise Application Summary (FAS)

A Extension

10 Letter of Intent (LOI), Term Sheet & Commitment Letter

ABCD Legacy Deal Documents 1

5

4

3

6

7

Abstracts & Summaries

Assessments & Proposals

Confidentiality & Non-Disclosure (NDA)

Deal Reporting Form

Final FIMO Model

Form 20.12A

5

Other 11

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Agreement Offering Plan Other

Residential Marketing License (RMLA) 8

Residential Sale & Tenancy 9

Residential Trademark License (RTLA)

A

C

Mixed Use & Residential MU/RES

Agreement Approvals Guidelines B

B C

A

10

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

H

F G

Brand Document Operations Sales & Marketing Trademark D E

A B C

Development DEV

Tort 17

Site Review 16 12 Owner Intellectual Property

13 Pre-Execution Comments

14 Project Approval Request (PAR)

15 Property Name Approval

Floor Plans Map Market Performance Other Photography Renderings Site Plan Site Visit notes

D E

A B C

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Ownership Entities & Structure OES

Other 6

Organizational Charts & Summaries 5

Merger, Reorganization & Dissolution 4

Powers of Attorney & Delegations 8

Reports & Summaries 9

By-laws & Operating Agreements 2 Ownership Interests, Assets & Transfers 7

Joint Venture & Partnership Agreements 3

Articles of Incorporation & Formation Documents 1

Restructuring 10

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Mezzanine Loan Mortgage Loan

Appraisal 3

Property Financing FIN(P)

Account Control Agreement 1

2 Amendment

4 Assignment

5 Bond & Public Finance Documentation

A

B

A B

C

6 Cash Management Agreement (CMA)

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Lease & Rent i. Mezzanine Loan ii. Mortgage Loan

License, Contract, Permit & Approval i. Mezzanine Loan ii. Mortgage Loan Partnership & Ownership Interest i. Mezzanine Loan ii. Mortgage Loan

Mezzanine Loan Mortgage Loan A B

Continued…

Comfort Letter 7

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Centralized Procurement Services (CPS) 1

Complex & Shared Services/Facilities 3

Operating Agreement/OSA 6

Centralized Services 2

Estoppel 4

Internal Notifications 5

H

D E F G

A

B C

I

Property Management

Centralized Services Agreement (CSA) Field Marketing Other Revenue Management

Agreement Other

Abstracts, Summaries & Composites Account Control Agreement Amendment & Modification Assignment, Assumption & Consent Confirmation of Insurance Placement Confirmation of Opening Date Letter Agreement Material Correspondence Notice

i. Cash Call ii. Competitive Set iii. Default iv. Name Change v. Notice Address Change vi. Other vii. Performance Test viii. Restructuring & Intercompany Assignment ix. Termination

D

B C

A

B

A

Continued…

PM

J

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Letter of Intent (LOI), Term Sheet & Commitment Letter 14

Property Financing FIN(P)

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

9

Guaranty & Indemnity 12 8

10

11

Intercreditor Agreement 13

Confidentiality & Non-Disclosure Agreement (NDA)

Construction Contract

Correspondence

Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan

A

B

Estoppel Certificate

Mezzanine Loan Mortgage Loan A B

Loan Agreement 15

Other i. Mezzanine Loan Ii. Mortgage Loan

Continued…

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Operating Lease/Owner REIT Documents i. Operating Lease Between Owner Entities (typically REIT) ii. Other iii. TriParty Lease Agreement

Other Restricted Area/AOP (Area of Protection)

i. AOP Template Termination

Owner Relations 9

Performance Guaranty 10

Other 7

Owner Approvals 8

System License Agreement 13

STARS 12

Power of Attorney (POA) 11

D

E

K

A B C

L

M

N

Annual Plan & Budget Associates Contract Litigation Commencement

i. Litigation Selection of Counsel ii. Litigation Settlement iii. Settlement Discussion Letter

Other

A. Attorney Conflict Waiver B. Decision Decks C. Material Correspondence

A. Owner Performance B. Starwood Performance

A

B

C

A

B

Property Management PM

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Subordinate Loan Documents 25

26

Promissory Note 23

Senior Loan Documents 24

Property Financing FIN(P)

Title Insurance & Related Documents 28

UCC Financing Statements 29

Survey 27

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Mezzanine Loan Mortgage Loan A B

Property Management & Franchise i. Mezzanine Loan ii. Mortgage Loan

Other i. Mezzanine Loan ii. Mortgage Loan

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

A

B

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Easement & Right of Ways 5

Encumbrances & Liens 6

Assessment & Surveys 1

Deed 4

D

E F

G

A B C

Real Estate

Americans with Disabilities Act (ADA) Appraisal & Valuation Environmental Other Property Condition Report Surveys

Building & Ground Lease 3

Broker Agreement 2

Tax 10

Other 9

Estoppel 7

Title 11

Zoning & Land Use 12

Land & Parcels 8

Agreement Amendment & Modification Attornment Non-Disturbance Notice Other Termination

D

A B C

E F

RE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Starwood Lending & Credit Support FIN(S)

Debt Service Guaranty 1

D E

A B C

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate i.Other ii.Property Management

Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Limited Debt Service Guaranty Loan Agreement Loan Satisfaction Loan Modification & Work-Out Agreement Mortgage & Deed of Trust Notice

i. Default

ii. Name Change

iii. Notice Address Change

iv. Other Opinion of Counsel Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents

Continued…

K L M

N O

H

F

G

J I

W X

U

V

Q R S T

P

AA Z Y

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Property Vendors, Service Providers & Leases VND/LE

Entertainment 1

Facilities

Arcade & Playground Casino & Gambling General Jukebox Live Live Entertainment Movies Music Television

Antenna & Cellular i. Conveniences ii. Income Producing

Art & Décor Cleaning & Environmental

i. Asbestos ii. Cleaning iii. Environmental

iv. Other v. Pest Control

D. Energy & Utility i. Energy ii. Gas & Fuel iii. Other iv. Water & Sewer

Engineering Equipment (Rent or Lease) Fire, Alarm & Security systems Fish Tank Floral Arrangements Furniture General Janitorial Landscape Lighting Mail Room, Postage, Shipping (Equipment & Services)

D

E

H

D E F G

A B C

K L M N O

I

Continued…

H

F G

J

A

B C

I

Entertainment 1

2

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Starwood Lending & Credit Support FIN(S)

A B

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i.Ground Lease ii. Other iii. Property Management & Franchise Default iv.Restaurant Management v. Spa Management vi. Space Lease

Survey Title Insurance & Related Documents UCC Financing Statements

Debt Service Guaranty (continued) 1 Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA) Construction Contract Correspondence Estoppel Certificate

i.Other ii. Property Management & Franchise Guaranty & Indemnity

Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction

Mezzanine Loan 2

Continued…

DD

H

D

E

F

G

C

K L

M N O

I J

Q P

EE

BB

CC

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent

R

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Starwood Lending & Credit Support FIN(S)

Mezzanine Loan (continued) 2

Notice i. Default ii. Name Change iii.Notice Address Change iv.Other

Opinion of Counsel Other Pledge & Security Agreement Promissory Note Senior Loan Documents

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i.Other ii.Property Management & Franchise Survey

Title Insurance & Related Documents UCC Financing Statements

Continued…

Z

W X

U V

S

T

Y

BB AA

Mortgage Loan 3

D E

A B C

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest Bond & Public Finance Documentation Cash Management Agreement (CMA) Comfort Letter Confidentiality & Non-Disclosure (NDA)

F

G H I J Construction Contract Correspondence Estoppel Certificate

i.Other ii.Property Management & Franchise

K L M

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Finance & Accounting 3 3

Maintenance & Repair i. Building Maintenance ii. Electrical & Plumbing iii. Elevator & Escalator iv. Equipment & Machines v. Façade & Window vi. Facilities vii. Grounds, Landscaping & Snow Removal viii. Hardware & Parts ix. Heating & HVAC x. Kitchen xi. Other xii. Painting & Carpentry xiii. Tools xiv. Vehicles xv. Warranties

Parking & Valet Property Management Security Services Signage

Facilities (continued)

Armored Car ATM Contracts Banking & Accounts Collections Credit Card General Other Service Providers H

F G

A B C

Q R S T

Sprinkler system Storage & Warehouse Storage Tank Waste Management

i. Other ii. Recycling iii. Shredding iv. Trash

P W X

D E

U V

Continued…

2 2

Property Vendors, Service Providers & Leases VND/LE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

vi. Membership vii. Other viii. Renewal ix. Termination

General Golf

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination

Other Skiing

G

Beach Equipment

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination

Fitness Center i. Agreement ii. Amendment, Assumption & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices

Fitness, Recreation & Spa 4

D E

F

A B

C

Continued…

Property Vendors, Service Providers & Leases VND/LE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

D E

A B C

Operating Guaranty & Fee Offset 4

FIN(S) Starwood Lending & Credit Support

Mortgage Loan (continued) 3

Guaranty & Indemnity Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice

i. Default ii. Name Change iii.Notice Address Change iv.Other

Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i. Other ii. Property Management

Survey Title Insurance & Related Documents UCC Financing Statements

Continued…

N

Y Z

O

DD

W X

U

V

Q R S T

P

Account Control Agreement Amendment Appraisal Assignment of Lease & Rent Assignment of License, Contract, Permit & Approval Assignment of Partnership & Ownership Interest

BB CC

AA

Opinion of Counsel Other Pledge & Security Agreement Promissory Note Subordinate Loan Documents

F

Outlet/Kiosk i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Bar i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Banquet & Catering Supplies

Property Vendors, Service Providers & Leases

Food & Beverage 5

Fitness, Recreation & Spa (continued) 4

Spa

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Membership vii. Other viii. Renewal ix. Termination

Swimming Pool Tennis

D C

H

E

J

A

B

I

Continued…

VND/LE

Food & Beverage Suppliers Other

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

K L

M N O

H G

J

S T

I

Q

R

P

Cash Management Agreement (CMA) Comfort Letter Correspondence Estoppel Certificate

i. Other iv. Property Management & Franchise

Intercreditor Agreement Letter of Intent (LOI), Term Sheet & Commitment Letter Loan Agreement Loan Modification & Work-Out Agreement Loan Satisfaction Mortgage & Deed of Trust Notice

i. Default ii. Name Change iii.Notice Address Change iv.Other

Operating Guaranty & Fee Offset (continued) 4 Opinion of Counsel

Other Other Guaranty & Indemnity Agreement Pledge & Security Agreement Promissory Note Senior Loan Documents Subordination, Non-Disturbance (SNDA), Attornment & Recognition

i. Other ii. Property Management Survey

Title Insurance & Related Documents UCC Financing Statements

Y Z

W X

U V

AA

FIN(S) Starwood Lending & Credit Support

Approval Denial Notification Letters Withdrawal

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Application 1

D

A B C

A B C

Centralized Procurement Services (CPS) 2

De-Indentification 6

Estoppel 9

Dual Branding Agreement 8

Disclosure 7

Centralized Services Agreement (CSA) 3

Confidentiality & Non-Disclosure (NDA) 4

Consent Letters 5

Abstracts & Summaries Agreement Amendment & Modification

Franchise Agreement 10

Continued…

i. Detailed Amendment & Modification a. AOP (Area of Protection)/Territory b. Brand Standard c. Casino d. Change of Control e. Construction Date f. Conversion g. Extension – Expiration h. Extension - PIP Right i. Extension – Window j. Fees

Franchise FRS

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

iv. Default v. General Notices vi. Renewal vii. Termination

Rental Car i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Equipment & Technology (Rent/Loan Guests) First Aid & House Doctor Kids Club Newspaper & Magazine Salon Tours & Attractions

Guest Services 6

H

D E F G A

B

C

I

Restaurant i. Agreement ii. Amendment & Modification Assignment iii. Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Food & Beverage (continued) 5

F

Babysitting Business Center

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent Continued…

Property Vendors, Service Providers & Leases VND/LE

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Consulting Contractors & Temporary Labor Employment Agreement Housing Other Placement & Recruiting Services Relocation Services Training

Human Resources 7

8

Property Vendors, Service Providers & Leases VND/LE

H

D E F G

A B C

Leases: Non-Retail Space

Starwood Hotels & Resort i. Corporate & Regional ii. Customer Contact Center (CCC) iii. Other iv. Sales Center v. Vacation Ownership

Third Party i. Agreement ii. Amendment & Modification

A

B

Continued…

Leases: Retail Space 9 A

B

iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Clothing & Apparel i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Gift Shop i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent

k. Hilton Stipulation l. Key Money m. Management n. Marketing Coop o. Mutual Termination Rights/Window p. Opening Date q. Other r. Owning Interest s. PC Change/Notice Address Change t. PIP/Renovation u. Room Count v. Sales Funding w. Signage Credit x. Transfer Control

Assignment, Assumption & Consent Conditional Opening Authorization Confirmation of Opening Date Extension Letter Agreement Life Safety

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

H

D E F G

J K

I

Franchise Agreement (continued) 10 Management Consent

Material Correspondence Notice

i. Default/legal Letter a. ACH b. Conditional Opening Authorization c. Document Submittal d. Expiration e. Extension f. Failure to complete Construction g. Failure to Open h. Fees i. Financial j. Guest Satisfaction k. Insurance l. Liquid Damages m. Loss of Possession n. Management Company o. Marketing p. Missed milestone q. Opening Date r. Other

Continued…

L

Franchise FRS

Marketing

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Jewelry i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Other Retail i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

D

C

Property Vendors, Service Providers & Leases VND/LE

Continued…

Barter Brochures & Publication Consulting General Location Agreement Media & Advertising

i. Agreement ii. Amendment & Modification iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Partnerships & Sponsorships Promotions Public Relations Social Media

10

J I H

D E F

G

A B C

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Comfort Letter Key money Letter of Credit Other P & L Promissory Note

Internal Notifications

Operations

Franchise Financing

General Release

O

D E F

A B C

M N

s. PIP/Renovation t. Pre-Opening Funding u. Quality Assurance v. Start construction w. State Non-Renewal Letter x. Termination Right y. Transfer control z. Window Notification

ii. Name change iii. Notice of Address Change iv. Other v. Restructuring & Intercompany Assignment vi. Termination

Franchise Agreement (continued)

Franchise FRS

Owner/Management Company Review Summary A

Continued…

14

13

12

11 10

Other Restricted Area/AOP (Area of Protection) i. AOP Template Termination

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

iii. Assignment, Assumption & Consent iv. Default v. General Notices vi. Other vii. Renewal viii. Termination

Property Vendors, Service Providers & Leases VND/LE

Continued…

Sales 11

D E F

A B C

Airline/Crew Catering Corporate Transient General Group Incentive Leisure G

Services & Suppliers 12

A B C

E

H G

J I

D

F

Linen & Soft Goods Medical & Safety Office Supplies Translation Uniforms Water Cooler Vending Machine

Amenities Housekeeping Services Laundry & Dry Cleaning

Technology 13

H G

D E F

A

B C

Audio Visual i. Equipment ii. Services

Business Devices & Machines Computers, Servers & Hardware Consulting Credit Card & Check Processing Finance & Accounting General HR Systems

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Airplane Boat & Ferry Car Service Car, Limo, Bus & Van

i. Lease ii.Title

Golf Cart i. Lease ii. Title

Other Shuttle Title, Insurance & Inspection

Internet i. General ii. High Speed Internet Access (HSIA) iii. Property Website

Kiosk Maintenance & Support Network Payroll Point of Sale (POS) Property Management Systems Revenue Management Systems Sales systems Service Providers Software Telephone & Telecommunication Systems

i. Cellular & Mobile ii. Click-to-Talk iii. Distributed Antenna System

Transportation 14

O P Q R

T

H

D

E

F G

A B C

N

S

Property Vendors, Service Providers & Leases VND/LE

Technology (continued) 13 iv. General v. PBX vi. Telepresence vii. Voicemail

J K L

I

M

© 2014 Starwood Hotels & Resorts Worldwide, Inc. Confidential & Proprietary

Decision Decks Material Correspondence

Service Agreement 17

Performance Guaranty 16

Owner Relations 15

STARS 18

A

Franchise FRS

B A

Owner Performance