fy 2021 operating budget review · dallas streetcar rail system and 4 modern streetcars. • there...

1

FY 2021 Operating Budget Review

Customer Care/Service Delivery

July 7, 2020

Carol WiseExecutive Vice President

Executive Vice President and Chief Operating OfficerOrganizational Chart

Approved: 9

CAROL WISEEVP Chief Operations Officer

CHERYL GONZALESExecutive Assistant 3

HEROLD HUMPHREYVP Bus Operations

JERRY REYNOLDSAVP Materials Mgmt

MICHAEL HOLBROOKVP Rail Operations

DARRYL SPENCERSr AVP Engineering

DOUG DOUGLAS JRVP Mobility Mgmt

Services

JENNIFER FROSTAVP Operations Administration

JAMES SPILLERChief of Police Emergency Mgt

Budget SummaryFY 21

FY 20 BudgetProposed

Budget

120 - Light Rail Operations - Dept 119,289,841 116,402,461 (2,887,379) -2%

130 - Bus Operations - Dept 215,090,984 195,244,957 (19,846,026) -9.23%

140 - Materials Management - Dept 7,887,464 7,776,518 (110,946) -1.41%

141 - Customer Care/Service Delivery - Dept 1,584,746 1,346,894 (237,852) -15.01%

150 - Mobility Management Services - Dept 39,972,109 40,285,603 313,494 0.78%

155 - DART Police - Dept 45,672,239 45,669,838 (2,401) -0.01%

170 - Engineering - Dept 8,461,533 10,563,378 2,101,845 24.84%

Total EVP Operations 437,958,915 417,289,650 (20,669,265) -4.72%

%Variance

Dallas Area Rapid TransitFY 2021 Proposed Operating Budget

EVP OPERATIONS

$ VarianceDepartment

Customer Care/Service Delivery Department

5

FY 2021 Budget Documents

Finance Department

• Department Description

• FY 2021 Organizational Chart

• Work Plan

• FY 2021 Budget Summary

• FY 2021 Department Operating Budget

• FY 2021 Operating Budget – Details

Presenter

Presentation Notes

Notes to be added.

6

• Customer Care & Service Delivery is charged with providing effective, efficient, safe, and secure transportation service.

• Provide an improved customer journey and experience for DART customers.

• Continue driving an environment of care, learning, inclusion and opportunity for employees within operations.

• Ongoing transformations to customer care and service delivery methods, strategies, training and equipment for the future.

Customer Care/Service Delivery Department

Customer Care / Service Delivery

FY 2021 Work Plan

8

FY 2021 Work PlanDivision Resources Adds/Reductions/Deferrals

Executive Vice President, Chief Operations Officer has oversight of DART Bus, Light Rail, Mobility Management/Paratransit, Engineering, Materials Management, Police and Emergency Management. Implements President/Executive Director agency goals and initiatives.

Salaried Positions - 2 • Outside training and travel is suspended in FY2021.

Administrative Operations Supportcoordinates the departments budgets, 5 Star Service Program, board agenda reports, executive correspondence and employee relations.

Salaried Positions – 7

1 Vacancy in process to be transferred to Bus

Operations Department

• Outside training and travel is suspended in FY2021.

Customer Care / Service Delivery FY 2021 Proposed Operating

Budget

10

The Executive Vice President/Chief Operations Office Department • The FY 2021 budget is $1,346,894 with a total of 9 employees. • The FY 2021 budget will decrease by $237,852 from FY 2020.• Reductions are taken from recruitment, travel, training, business

meeting and employee programs.

Budget Summary

Line Item Description

FY 21

FY 2 0 Budget

Proposed Budget $ Variance

51230 - Admin - Salaries and Wages 881,781 891,973 10,192 51233 - Admin - Overtime 840 840 0 51234 - Part-Time/Temporary help 6,996 6,996 0 51235 - Admin - Turnover Savings (3,862) (3,803) 59 51240 - Salary Adjustments-Budget Only 14,193 0 (14,193)Total_SALARIES & WAGES 899,948 896,005 (3,943)52999 - Benefits Allocation 351,297 350,452 (845)Total_BENEFITS 351,297 350,452 (845)53158 - Consulting Services 90,000 50,000 (40,000)Total_SERVICES 90,000 50,000 (40,000)54140 - Standard Office Supplies 1,764 1,755 (9)Total_MATERIALS & SUPPLIES 1,764 1,755 (9)55022 - Phone - Cellular 2,292 2,292 0 Total_UTILITIES 2,292 2,292 0 59060 - Outside Training/Conference Registr 36,056 0 (36,056)59065 - Travel - Business Meeting 79,316 0 (79,316)59070 - Recruiting 5,000 0 (5,000)59076 - Employee Programs 107,160 40,000 (67,160)59088 - Membership Dues 1,100 1,100 0 59090 - Books/Periodicals/Subscript 800 800 0 59095 - Business Meetings 750 0 (750)59111 - Use of Private Vehicles 285 0 (285)59113 - Professional Services 8,978 4,489 (4,489)Total_LEASE, RENTALS, & TAXES 239,445 46,389 (193,056)Total_Operating Expenses 1,584,746 1,346,894 (237,852)

Mobility Management Services Department

2


Finance Department



• Work Plan




Presenter

Presentation Notes

Presenter 2020-06-19 18:59:55 -------------------------------------------- Notes to be added.

4

• DART Mobility Management Services is responsible foradministering Paratransit Services as directed under theAmericans with Disabilities Act (ADA), as well as providingGoLink, Rider Assistance Programs, UT Dallas shuttle services,and the Reduced Fare Program for People with Disabilities.

• The Administration Division oversees Customer Relations,Travel Training & Orientation, Certification and Eligibility, DARTRides and Collin County Rides (Rider Assistance Programs).

• The Operations Division oversees Contract Compliance, QualityAssurance, GoLink, UT Dallas shuttle services, and contractinvoicing.


5

• Administration Division– Customer Relations & Administration– MMS Programs– MMS Planning

• Operations Division– Operations/Contract Compliance– Contracted Service Operations & Invoicing

– GoLink– UT Dallas

– Quality Assurance of All Contracted Service

Mobility Management Services Department (cont.)

Mobility Management

FY 2021 Organizational Chart

Doug DouglasVP Mobility

Management Services

Donnie ThompsonAVP Operations/

Contract Compliance

Tammy HaenftlingAVP Administration

MOBILITY MANAGEMENT SERVICESFY 2021

MMS decreased budgeted positions in FY 2012, from 67 to 55, and maintained this headcountthrough FY 2018. In FY 2019, Bus Operations transferred two positions to MMS. The transfer didnot reflect an increase in headcount to the EVP organization.The current approved budgeted positions is 57.

OPERATIONS/CONTRACT COMPLIANCEFY 2021

Donnie ThompsonAVP Operations/

Contract Compliance

Dominic EkpoMgr. Ops/Contract

Compliance

Kerri BabbittProject Mgr II

Ofelia Garcia-Benavides

Program Mgr III

W.C. SneedProject Mgr I

Tammy HaenftlingAVP Administration

Kendra BullardSr. Mgr. Planning

Chris HawkinsSr. Mgr. Customer

Relations

Lisa ThreattMgr. Programs

ADMINISTRATIONFY 2021

Mobility Management

FY 2021 Work Plan

10


MMS Administration• Oversee departmental projects and programs

in alignment with DART agency goals. • New technology implementation and future

contract planning.

3 Salaried Employees

Outside travel, training, and business meetings spending are suspended for FY21.

Customer Relations & Administration• Communicate and interact with DART

Paratransit, GoLink, and RAP customers.• Respond to all complaints from customers,

management, board, elected officials.• Mobility Ambassadors perform individual and

group training with the public on how to ride DART’s buses and trains.

• Report and analyze budgets, financial plans and other departmental data. Develop systems and business solutions.


2 open positions deferred for FY21; Roadeo costs and outside training costs deferred for FY21.

10


MMS Programs• Provide Certification services, oversight of

the application process for those seeking to utilize Paratransit services.

• Conduct in person assessments to determine eligibility under ADA guidelines.

• Provide in-depth training to orient users on fixed route services.


Reduction of contracted training services for FY21.

MMS Planning• Coordinate the Rider Assistance Programs,

which includes DART Rides and Collin County Rides.

• Manage departmental planning of projects including contract planning, My Rides North Texas, and Enterprise Project Management (EPM).


Reduction in part-time/temporary help costs. Outside travel, training, and business meetings spending are suspended for FY21.

Rider Assistance Programs budget has been increased to account for extensions to those services.

10


Operations/Contract Compliance• Oversee operations for the Purchased

Transportation contract by utilizing a Contract Compliance team that monitors day-to-day trip quality.

• Supervisors conduct in person ride checks and coordinate directly with contractor’s dispatch team to assist on the fly.


1 open position deferred for FY21; Outside travel, training, and business meetings spending are suspended for FY21.

GoLink Operations & Invoicing• Supervise the operation of GoLink programs

and zones and works with the Planning department to implement new service areas.

• Process all invoicing of the Purchased Transportation contract to ensure proper and timely payment for services rendered.

• Oversees contract for operation of UT Dallas shuttle service.


Outside travel, training, and business meetings spending are suspended for FY21.

GoLink budgets have been increased to account for extensions to those services.

Uberpool, previously not budgeted, was included in FY21 budget.

10

FY 2021 Work Plan

Division Resources Adds/Reductions/DeferralsQuality Assurance• Conducts audits and analysis on procedures

and practices related to the Purchased Transportation contract.

• Assists in planning and coordination of future contracts.


1 open position deferred for FY21.

Mobility Management FY 2021

Proposed Operating Budget

F Dallas Area Rapid TransitFY 2021 Proposed Operating Budget

Summary - Mobility Management Services DepartmentThe Mobility Management Services department FY21 budget represents an increase of$313,494 over FY20 levels.• Every cost center completely removed discretionary items such as travel, outside

training, business meeting costs, employee programs, etc. and reduced other accounts.• Cost center 503 shows a decrease in ADA trips in FY21 reflecting the decline due

to COVID-19 which began in FY20. Additionally, the CNG station at the SenateStreet facility will be decommissioned in FY21, resulting in a decrease inassociated maintenance costs.

• An increase in overall budget in cost center 506 is due to a move ofa budgeted position from cost center 501 to 506, and the corresponding move ofsalary and benefits for that position. There was no net change of budget to thedepartment as a result of this.

F Dallas Area Rapid TransitFY 2021 Proposed Operating Budget

Mobility Management Services Department – Summary cont.

• Cost center 508 (Mobility on Demand) includes an increase in GoLink zones andUber costs which were not previously budgeted. Additionally, costs relatedto GoLink budgeted in cost center 503 in FY20 were moved to cost center 508.

• Cost center 509 was created for the Rider Assistance Program that replaced theCity of Dallas Senior Medical Transportation Program in FY20.

F

Cost CenterFY 2020Budget

FY 2021Proposed Budget $ Variance

500 – Mobility Mgmt Admin 278,982 277,917 (1,065)501 – Mobility Mgmt Services 1,270,662 1,122,622 (148,040)502 – Mobility Mgmt Operations 426,403 421,554 (4,849)503 – Contract Compliance 33,830,465 29,688,941 (4,141,524)505 – Mobility Mgmt Programs 872,467 868,650 (3,817)506 – Mob Mgmt Cust Relations 806,214 878,742 72,528507 – Mob Mgmt Ctrl Ctr Ops 2,256,916 2,122,026 (134,890)508 – Mobility On Demand 230,000 4,595,371 4,365,371509 – Dallas County/DART Rides 0 309,779 309,779

150 – Mobility Mgmt Svcs Dept 39,972,109 40,285,603 313,494



Budget by Cost Center

Materials Management Department

32


Finance Department



• Work Plan




Presenter

Presentation Notes

Notes to be added.

33

• Dept Narrative/Description– The Materials Management department has the

primary responsibility of managing the ordering, receiving,distribution and disposal of materials and equipment for the agency.

– Materials Management operates a main distribution center and eight satellite locations with a staff of 79 employees. Materials Management stocks over 15,738 various parts valued at more than $41.3 million. Materials Management is open 24 hours a day 365 days a year.


Materials ManagementFY 2021 Organizational Chart

AVP

Executive Assistant I

Sr. Manager Receiving & Distribution

Manager Warehousing &

Distribution

Supervisor I

6 Materials Technicians

Supervisor I


Supervisor I


Coordinator Warehousing &

Distribution

Sr. Manager Planning &

Administration

Manager Contracts &

Recovery

Recovery Administrator

2 Contract Recovery Assistants

Manager Logistics Planning

5 Logistics Planners

Supervisor System Support

3 Inventory Control Assistants

Sr. Manager Warehousing &

Distribution

Supervisor II NWROF


Supervisor II CROF


Supervisor II CS


Supervisor II ED


Supervisor II NWBOF


Supervisor II SOCBOF


Materials Management Organizational Chart

Approved Headcount – 79 (has not changed since 2013)

Materials ManagementFY 2021 Work Plan

37


Materials Management Administration section directs the overall activities of the department and reports directly to the Executive Vice President/Chief Operations Officer.

Salaried Positions - 2 Outside training, employee programs and travel is suspended in FY2021 and expected to be reinstated in FY2022.

Materials Management Planning, Contracts & Recovery, Inventory Control section is responsible for inventory planning activities to support Bus, Rail and Facilities Operations. This section is also responsible for the administration of our perpetual inventory, the reconciliation of the inventory, planning and monitoring stock levels and managing 75 parts contracts and recovery administration activities.

Salaried Positions - 15 Outside training, employee programs and travel is suspended in FY2021 and expected to be reinstated in FY2022.

38


Materials Management Receiving & Distribution section is located in Irving, Texas at the Pioneer Warehouse. The distribution center serves as our main warehouse and is responsible for receiving all parts from vendors and re-stocking all satellite locations daily.

Salaried Positions – 6Hourly Positions - 14

Outside training, employee programs and travel is suspended in FY2021 and expected to be reinstated in FY2022.

Materials Management Warehousing & Distribution section manages seven satellite warehouses and one rail yard located in our bus and rail maintenances facilities. These locations are responsible for ensuring that the correct parts are available and can be issued to the mechanics upon request.

Salaried Positions – 7Hourly Positions - 35

Outside training, employee programs and travel is suspended in FY2021 and expected to be reinstated in FY2022.

Materials ManagementFY 2021 Proposed Operating

Budget By Department

The Materials Management Department FY2021 budget represents a decrease of $110,946 under FY2020 levels.• Every cost center completely removed discretionary items such as

travel, outside training, business meeting costs, employee programs, etc.

• Cost center 251 decreased ($143,081) and cost center 253 increased $53,403 due to the movement of personnel during bi-annual mark-ups and the removal of discretionary items.

• Currently Materials Management has five vacant positions; Senior Manager Receiving and Distribution (Pioneer Warehouse), Supervisor II (East Dallas satellite location) and three Material Technicians. Material Technician vacancies are filled using overtime to ensure Maintenance needs to repair buses and trains are met 24/7 - 365 days a year.

Light Rail Department

46




• Work Plan

• FY2021 Budget Summary



Presenter

Presentation Notes

Notes to be added.

47

• The Light Rail Department includes Rail Operations, Rail Control Center, Rail Training, Rail Fleet Maintenance, Rail Central Support and Ways, Structures and Amenities. This organization has a budget of $119 million with a total of 833 employees.

• In FY 2021, DART will operate and maintain 93 miles of light rail, including 64 stations, 163 modern light rail vehicles, 2.5 miles of the Dallas Streetcar Rail system and 4 modern streetcars.

• There are two rail operating facilities, the Central Rail Operating Facility (CROF) which includes the streetcar operations and maintenance, and the Northwest Rail Operating Facility (NWROF).

• The FY 2021 goals of the organization are to improve service delivery, customer service, maintenance performance and employee training.

Light Rail Department

48

• Light Rail Administration Divisiono Rail Administration

• Rail Operations Divisiono Rail Operations Administrationo Rail Operation Controlo Rail Operations - CROF (includes Dallas Streetcar)o Rail Trainingo Rail Operations - NWROFo Rail Field Operations

Light Rail Department (Cont.)

49

• Rail Maintenance Divisiono Rail Maintenance Administrationo Rail Central Supporto Rail Maintenance Services – CROFo Rail Maintenance Services - NWROF


50

• Ways, Structures & Amenities Divisiono WSA Administrationo Track & ROW o Passenger Amenities/Facility Services – Admin (HQ)o Passenger Amenities/Facility Services – Bus Facilitieso Passenger Amenities/Facility Services – Rail Facilitieso Traction Electrification Systemo Signal Systemso Communication & Control Systems


Light Rail FY 2021 Organizational Chart

LIGHT RAIL OPERATIONS ADMINFY 2021

FY 2020 Approved BudgetAllocation: Salaried: 3

Mike HolbrookVP – Light Rail Department

Barbara HofstetterExec Assistant II

Gail CookMgr Service Delivery

& Ops Relations

RAIL OPERATIONS FY 2021

FY 2020 Approved BudgetAllocation: Salaried: 97 Hourly: 214

Kris GandhamAVP – Light Rail Operations

Lisa Taylor Sr Mgr Central Rail Operations

Vacant Sr Mgr Rail Operations

Training

Jerry Reynolds(interim)

Sr Mgr Field & Train Operations

RAIL MAINTENANCEFY 2021


Jaime Aleman (interim)AVP – Rail Maintenance

Lee Brodie Sr Mgr Fleet Services -

CROF

Vacant Mgr Rail Central Support

Jaime AlemanSr Mgr Fleet Services -

NWROF

WAYS, STRUCTURES & AMENITIES FY 2021


James JoyceAVP – Ways, Structures &

Amenities

Ricky StagnerSr Mgr Track & ROW

Yolande HarrisonSr Mgr Passenger Amenities/Facility

Services

Donald LamottheSr Mgr Traction

Electrification Sys

Chuck GriswoldSr Mgr Signal

System

Dennis StorySr Mgr Communication

& Control Systems

Light Rail FY 2021 Work Plan

57


Light Rail Administration Division • The Rail Administration oversees the following in

the Division: Agency Goals, Policy, Compliance, Training, Leadership and Development, Performance, Culture Change and Recognition.

• 2 Salaried Positions

• Outside training and travel as well as business meetings have been suspended in FY2021.

• Will decrease the FY ‘21 budget by $84,721.

58

FY 2021 Work Plan• Division • Resources • Adds/Reductions/Deferr

alsRail Operations • Provides the service delivery for rail service to

include the following: operator scheduling, training performance and compliance, emergency management and dispatch of train movement and communication to maintenance, ways and structures.


• 214 Hourly Positions

• Services hours and miles, outside training, travel, employee programs, the Raildeo as well as business meetings have all been suspended for FY2021.

• Will decrease the FY ‘21 budget by $1,114,414.

59

FY 2021 Work Plan• Division • Resources • Adds/Reductions/Deferrals

Rail Fleet Maintenance Division • Light Rail Maintenance performs all maintenance

on rail vehicles, streetcars, fleet modifications, servicing, fueling, and cleaning of the fleet.

• Central Support is responsible rebuilding major and small vehicle components, structural and electronic support, upholstery rebuilding, and capital program.



• 12 vacancies; 3 salaried and 9 hourly deferred for FY ‘21

• Vehicle cleaning services (transferred to Engineering), outside training, travel, employee programs, as well as business meetings have all been suspended for FY2021.

• Will decrease the FY ‘21 budget by $1,028,888.

60

FY 2021 Work Plan• Division • Resources • Adds/Reductions/Defer

ralsWays, Structures & Amenities Division • Ways, Structures, & Amenities provides

maintenance for 211.16 miles of light rail (LRT) right-of-way and systems, Dallas Streetcar, Bus/LRT/Commuter Rail passenger facilities, agency-wide radio communication systems, Passenger Amenities/Facility Services, Signal Systems, Traction Electrification Systems, and the Communication & Control Systems.



• Service hours and miles affecting Power & Light LRV expenses, outside training, travel, employee programs, as well as business meetings have all been suspended for FY2021.

• Will decrease the FY ‘21 budget by $659,356.

Light Rail FY 2021 Proposed Operating


62

The Light Rail Department FY ‘21 budget represents a decrease of $2,887,379 over FY ‘20 levels.

• The Administration Division is reducing the budget by $84,721 in outside training, travel, and business meetings which are suspended in FY ‘21.

• The Operations Division is reducing the budget by $1,114,414 in services hours and miles, outside training, travel, employee programs, the Raildeo, and business meetings which are suspended for FY ‘21.

Summary of Light Rail Department

63

• The Maintenance Division is reducing the budget by $1,028,888 in vehicle cleaning services (transferred to Engineering), outside training, travel, employee programs, and business meetings which are suspended for FY2021.

• The Ways, Structures & Amenities Division is reducing the budget by $659,356 in services hours and miles affecting Power & Light LRV expenses, outside training, travel, employee programs, and business meetings which are suspended for FY2021.

Summary of Light Rail Department

64

Summary of Light Rail DepartmentLIGHT RAIL DEPARTMENT VACANCIES• The Light Rail Department has a total of 63 vacancies:

– 21 salaried– 42 hourly

• In process to hire 10 mission critical positions (6 hourly mechanic positions and 4 salaried positions).

• The remaining 53 vacant positions will be covered by overtime and where applicable projects and maintenance will be deferred.

• The DART rail system is now 30 years and the infrastructure requires more attention and maintenance. Overtime, is useful in the short term but is not sustainable for the long term because of its impact on the productivity and quality of work life for our employees.

120 - Light Rail Operations - Dept Line Item Description

FY 2020 Budget

FY 2021 Proposed

Budget $ Variance51111 - Ops Wages - Platform 9,125,935 7,439,357 (1,686,578)51112 - Ops Wages - Other Scheduled 1,079,644 1,061,972 (17,672)51113 - Ops Wages-Unscheduled Worktime 797,893 865,642 67,74951114 - Ops Wages - Scheduled Absences 663,956 637,614 (26,342)51115 - Ops Wages-Unscheduled Absences 655,918 801,690 145,77251116 - Ops Wages - Training 293,388 293,385 (3)51117 - Ops Wages - Admin 126,118 216,890 90,77251121 - Ops Wages - Student Training 338,808 338,809 151125 - Ops Training - Collision Avoidance 4,992 4,988 (4)51126 - Ops Training - Return To Work 4,992 4,988 (4)

Total_Operators Payroll 13,091,644 11,665,334 (1,426,310)51210 - Hourly - Wages 27,542,916 27,296,807 (246,108)51214 - Hourly Wages - Overtime 1,414,970 1,409,969 (5,001)51215 - Hourly - Turnover Savings (2,565,130) (2,504,605) 60,52551220 - Non-Operstor Wage Adj.-Budget Only 59,631 57,944 (1,687)

Total_Non-Operator Payroll 26,452,386 26,260,115 (192,271)51230 - Admin - Salaries and Wages 15,031,872 15,297,398 265,52651233 - Admin - Overtime 947,797 944,697 (3,100)51234 - Part-Time/Temporary help 146,076 - (146,076)51235 - Admin - Turnover Savings (1,098,934) (1,139,000) (40,066)51240 - Salary Adjustments-Budget Only 139,292 25,000 (114,292)

Total_Administrative Payroll 15,166,103 15,128,095 (38,008)Total_SALARIES & WAGES 54,710,133 53,053,545 (1,656,589)

120 - Light Rail Operations - Dept (cont.) Line Item Description

FY 2020 Budget

FY 2021 Proposed

Budget $ Variance52999 - Benefits Allocation 26,807,881 26,470,755 (337,126)

Total_BENEFITS 26,807,881 26,470,755 (337,126)53025 - Equip. Repair/Maint Services 81,500 99,100 17,60053031 - Disposal Services 52,500 56,004 3,50453032 - Disposable Services-Regulated 17,652 19,164 1,51253041 - Wrecker Services 996 996 053061 - Vehicle Cleaning Services 1,095,000 - (1,095,000)53062 - Grounds Maintenance 955,188 837,968 (117,220)53065 - Facility Repair & Maint Svcs 414,000 473,911 59,91153070 - Way & Structures Maint Serv 407,034 407,034 053089 - Contract Services 8,680,741 8,553,947 (126,794)53092 - ROW - Other Maintenance 250,000 250,000 053140 - Outside Printing Services 3,048 3,048 053158 - Consulting Services - 50,000 50,00053186 - Software License/Maintenance Fees 836,328 864,332 28,004

Total_SERVICES 12,793,987 11,615,504 (1,178,483)54032 - Cleaning System 7,504 8,154 65054050 - Radios and Communications 115,000 115,000 054111 - Parts Equipment Repairs 1,852,418 1,864,614 12,19654112 - Electrical Supplies 67,907 67,907 054113 - Lighting Supplies 16,525 16,525 0


FY 2020 Budget

FY 2021 Proposed

Budget $ Variance54130 - PCs and Other Comp Equip 6,500 6,500 054134 - Office Furniture & Equipment 135,000 150,000 15,00054135 - Training Supplies & Equipment 44,056 44,056 054140 - Standard Office Supplies 38,820 38,610 (210)54145 - Postage 2,880 2,880 054148 - Food & Coffee Supplies 120,000 120,000 054150 - Shop Tools & Equipment 57,420 61,620 4,20054152 - Safety Supplies & Equipment 37,136 37,347 21154158 - Misc Shop Supplies 13,728 14,277 54954242 - DC SWITCHGEAR 115,804 127,804 12,00054243 - AUXILIARY EQUIPMENT 30,338 30,338 054245 - TRACK MATERIALS 338,576 338,576 054256 - CCTV 36,000 50,000 14,00054264 - LRV COMM. & RADIO 2,256 2,482 22654267 - MECHANICAL SUPPLIES 720,000 816,000 96,00054270 - Conditioned Based Rail 3,619,633 3,619,633 054275 - Corrective Based Rail 5,769,207 5,769,207 (0)54301 - Uniforms 209,894 166,791 (43,103)54305 - Watch Repair 396 396 054310 - Maint Equip Allowance 314,907 316,469 1,56254402 - Warrant Credits - Rail (99,996) (99,996) 0


FY 2020 Budget

FY 2021 Proposed

Budget $ Variance54406 - Unidentified Efficiencies (751,376) - 751,376

Total_MATERIALS & SUPPLIES 12,820,533 13,685,190 864,65755000 - Power & Light - LRV 8,229,410 7,768,954 (460,456)55010 - Power & Light - Facilities 1,977,012 1,994,855 17,84355022 - Phone - Cellular 79,704 87,348 7,64455028 - Phone - Other 4,596 4,596 055030 - Water and Sewer 1,145,991 1,147,992 2,00155040 - Natural Gas - Facilities 123,201 131,200 7,999

Total_UTILITIES 11,559,914 11,134,945 (424,969)56001 - PL and PD Recoveries (87,996) (87,996) 0

Total_CLAIMS & INSURANCE (87,996) (87,996) 059000 - L&R - O&M Facilities 358,047 368,541 10,49459031 - L & R - Storage Facilities 30,600 24,000 (6,600)59050 - Drivers Licenses 6,916 7,532 61659060 - Outside Training/Conference Registr 37,926 - (37,926)59061 - In-House Training 6,666 6,666 059065 - Travel - Business Meeting 76,900 - (76,900)59070 - Recruiting 10,000 10,000 059076 - Employee Programs 207,371 75,000 (132,371)


FY 2020 Budget

FY 2021 Proposed

Budget $ Variance59078 - Rail Rodeo 43,000 - (43,000)59088 - Membership Dues 19,927 36,500 16,57359090 - Books/Periodicals/Subscript 2,280 2,280 059095 - Business Meetings 4,400 - (4,400)

Total_LEASE, RENTALS, TAXES & OTHER 804,033 530,519 (273,514)Total_Operating Expenses 119,408,485 116,402,461 (3,006,024)

Engineering Department

72


Finance Department



• Work Plan




Presenter

Presentation Notes

Notes to be added.


• DART Engineering Department provides engineering and technical services support to the Operations Departments.

• Engineering further supports various Agency Departments with services for compliance and design reviews of equipment maintainability requirements and operational assessments.

• This Department further provides liaison and project oversight, support for systems integration, configuration management to DART operating facilities, right-of-way, vehicles, and equipment.

73


Functional Engineering Divisions and Sections are:• Facilities & Systems Engineering (FSE) Division

― Bridges & Tunnels Section― Facilities Design Section― On-Call Construction Services Section

• Fleet Engineering (FE) Division― Bus Fleet Engineering Section― Rail Fleet Engineering Section

• Standards, Performance & Monitoring (SPM) Division― Asset Management (AM) Section― Operations Document Control (ODC) Section― Operations Services Support (OSS) Section― Warranty & Maintenance Services (WMS) Section

• Maintenance Training (MT) Division

74

Engineering FY 2021 Organizational Chart

Organizational Chart

Approved Headcount - 64

The Engineering (formerly Technical Services) Department had 58 budgeted positions as of FY2012. The number of budgeted positions remained constant until FY 2018. During the OperationsReorganization, two positions were transferred to the department from Bus Operations Departmentand two New Units were added (Asset Management and Standards, Performance, & Monitoring) in FY2018. The transfer positions and the FY2018 Reorganizations did not reflect an increase in headcountto the EVP organization. The current approved budgeted positions are 64.

Darryl SpencerSr. Assistant Vice President,

Engineering

Glenn ShankleDirector,

Facilities & Systems Engineering

Marvin HurtDirector,

Fleet Engineering

Dana DavisDirector,

Standards, Performance & Monitoring

Sam ClarkInterim Manager,

MaintenanceTraining

VacantPrincipalEngineer

Engineering FY 2021 Work Plan

78


Technical Services Administration division is the cost center for the Department Head administration overall budget:

• Salaries, Wages, Benefits• Outside Training and Travel• Membership Dues• Employee Programs• Computer Equipment• Cell Phones• Subscriptions• Personal Vehicle Use

Salaried Positions – 61 vacancy

• Professional development training, travel, and employee programs suspended.

• No OT budgeted.• Budget reduced by $161K

(23%)

79


Maintenance Training Division• Ensures adequate training for all bus, rail

and hourly maintenance employees on the systems and vehicles they use and service.

• Providing training and certification of new employees and retraining and recertification for active employees.

• Training service delivery maintenance skills utilizing an established Maintenance Training Program (MTP), and federal and state mandated licensure/certification training.

• Provides training for HaloFogger and Electrostatic Sprayer disinfection training.

Salaried Positions – 10• 2 Vacancies

• Tools and Equipment reduced 55%.

• Outside Training reduced 34% .• In-House Training reduced 51%.• Travel and Employee Programs

(e.g. Rodeo expenses) suspended for FY21 (100% reduction)

80


Standards, Performance & Monitoring (SPM) Division is responsible for establishing uniform standards and QA Audit Services• Transit Asset Management Program• Warranty Administration• Fluids Analysis program• Mystery Rider & Quality Assurance

Program• Manages contracts: Tire Leasing, CNG

Fuel, NRV Fuel Management, Uniforms, Pest Control Janitorial/Custodial, Bus Towing and LRV Cleaning Services

Salaried Positions - 213 Vacancies

• Fluid and Chemical Analysis reduced 40% due to process changes.

• Shop Tools & Equipment reduced 71% based on mileage.

• QA Services Mystery Rider program reduced 12% due to Covid-19 service adjustments.

• Vehicle Cleaning Services increased budget by $2,500,000 due to transfer from Rail Ops. Program budget includes increases due to Covid-19 fogging and cleaning/disinfecting high touch points.

81


Fleet Engineering (Bus and Rail) Division• Rail Fleet Engineering and Bus Fleet

Engineering provides:― Troubleshooting assistance of

vehicle systems and components to isolate failure causes.

― Implements OEM or engineering induced system/equipment retrofits

― Ensures configuration changes follow documentation protocol.

― Responsible for preparation of Standard Campaign Bulletins, Standard Practice Bulletins, Work Instructions, Specifications, Statements of Work, Validations and Parts/Product testing, vehicle design reviews and state of good repair assessments.


4 Vacancies

• Equipment Repair / Maintenance Services reduced 34%.

• Engineering Services reduced 34%.• Shop Tools & Equipment

reduced 52%.

82


Facilities & Systems Engineering (FSE) Division• Design section assists Operations facilities

teams to troubleshoot facility and systems structural, electrical, mechanical systems, to isolate cause of failure analysis.

• Construction section performs smaller construction projects directly through the On-Call Construction Services (OCCS) contract.

• The FSE Bridge & Tunnel Inspection program follows National Bridge Inspection & TxDOT Standards for infrastructure assets State of Good Repair.


1 Vacancy

• Equipment Repair / Maintenance Services reduced 29%.

• Shop Tools & Equipment reduced 7%.

Engineering FY 2021 Proposed Operating


FDallas Area Rapid TransitFY 2021 Budget Summary

The Engineering department FY21 budget represents an increase of $2,101,845over FY20 levels. This is attributed to the vehicle cleaning services increasedbudget of $2,505,000 transferred from Rail Operations. The vehicle cleaningbudget includes increases for COVID-19 fogging, electrostatic spraying andcleaning/disinfecting high touch points.― Reduced budget by $403,655 (minus the Vehicle Cleaning Services transfer).

• Travel, business meeting costs, employee programs, etc. and other accountswere reduced by $91,177 (94%).

• Outside Training and In-house Training was reduced by $187,720 (47%).• New Technologies being evaluated or under consideration:

― 3D Animation Training Tool: LRV Master Controller Rebuild/Calibration― Drone Technology: Thermal/Infrared, Video, Digital Analytics for

Bridge/Tunnel/Track Inspections― Automated Bus Technology

FDallas Area Rapid TransitFY 2021 Budget Summary

Engineering Capital Projects Deferrals and Reductions were as follows:• Zero Emission Electric Bus (ZEEB) Project – Completed. Remaining Funds

$1.3M allocated to cost savings.• LRV LED Destination Signs – Project Scale down. Reduced project by

$400K.• LRV Rehab Program, Technical Specification -- Project Scale down.

Reduced by $40K.• CROF & Vehicle Acceptance Facility (VAF) Shops Ventilation System

Assessment -- Project Deferred. Reduced by $40K.

Capital Project Deferrals and Reductions: $1,780,000

FDallas Area Rapid Transit

FY 2021 Proposed Operating BudgetVacancy Summary


87


Budget by Cost Center


Bus Operations

92


Finance Department



• Work Plan




Presenter

Presentation Notes

Notes to be added.

93

• The Bus Operations Division is responsible for the delivery ofsafe, reliable, and courteous bus service to DART service area andoperates a fleet of 681 vehicles that serve 700 square mileservice area that transports on average 138,300 passengers eachweekday.

• The Division employs 1,363 bus operators, 307 maintenancemechanics/servicers, and 267 supervisory support andadministrative staff in three garages located strategically acrossthe region.

Bus Operations

94

Administration Division• Develops and monitors Key Performance Indicators• Administers departmental policies and procedures• Develops and administers the department budget, reporting and

forecasting• Operations payroll and technical support • Employee engagement program development and implementation

Transportation Division• Bus operations • Bus dispatch• Bus field supervision• Transit center station concierges

Bus Operations (Cont.)

95

Maintenance Division• Bus fleet servicing and repairs• Bus body shop• Non-revenue vehicle servicing and repairs• Bus facilities maintenance

Training Division• New hire, refresher, post-accident training for all operators• Careerlink, operations employees developmental training center

Bus Operations (Cont.)

Bus Operations FY 2021 Organizational Chart

BUS OPERATIONS ADMINISTRATIONFY 2021

FY 2020 Approved BudgetAllocation: Salaried: 9

Herold HumphreyVP – Bus Operations

Sheron Hamilton

Exec Assistant II

Rick Kronschnabel

Manager of Bus Programs

Jose BarronEngineering

Specialist

David Perry –Program

Manager II

Dan Limberg –Program

Manager II –Fleet Services

BUS OPERATIONS TRANSPORTATION FY 2021


Alicia WalkerAVP – Bus

Operations

Bertram DeShaSenior Mgr. – Northwest

Division

Latoi Washington –Interim Manager

Roberta RobertsonSenior Mgr. – South Oak

Cliff Division

Donya Battiest -Manager

Richard GonzalezSenior Mgr. – East

Dallas Division

Vincent Timmons -Manager

Ralph Parker –Senior Mgr. of Transit Center

Services

Vicki Biggers –Manager of

Bus Dispatch

Kenneth Hays – Manager of

Bus Field Supervision

BUS OPERATIONS MAINTENANCE FY 2021


Joe CokerAVP – Fleet Services

Charvis VaughnSenior Fleet Mgr. –Northwest Division

Anthony Kent –Mgr. Fleet Services

Michael HendersonSenior Fleet Mgr. –

South Oak Cliff Division

Adrian Sanchez –Mgr. Fleet Services

Jeff HaaseSenior Fleet Mgr. –East Dallas Division

Mark Snider – Mgr. Fleet Services

Mark Bowles –Senior Mgr. of Fleet

- NRV

Juan Gonzalez –Mgr. Fleet Services

Mauricio Rodriquez – Senior Mgr. –Central Support

Greg O’Neal – Mgr. Fleet Services

BUS OPERATIONS TRAININGFY 2021


Thomas WarrenAVP – Transportation Services

Carol Anderson – Senior Manager Transit Operations Academy (formerly

CareerLink)

Vacant Training Manager

Bus Operations FY 2021 Work Plan

102


Bus Ops (Administration) Division • The Administration Division provides

oversight for the Bus Operations, Bus Maintenance and Bus Training Divisions.

• The management team has responsibility for department goals, service delivery, personnel assignments, scheduling, training, performance measurements, standards, efficiencies, budget management, payroll oversight and regulatory compliance related to rules and procedures.

9 Salaried Positions • Outside training, travel, employee programs and service incentive awards are suspended in FY2021, equaling $200,771.

103


Bus Operations (Transportation) Division• The primary focus of this Division

is to provide bus transportation services to DART customers.

• Responsible for operator manpower, management field support, customer relations, operator assignments, on-time performance, service disruption restoration, emergency response, for compliance with all applicable rules and procedures.

1,405 Hourly Positions107 Salaried Positions

• Outside training, travel, and employee programs suspended in FY2021, equaling $75,216.

• Operator Payroll was reduced by $15,280,575 due to projected reduction in service hours.

104


Bus Operations (Maintenance) Division • The primary function of the Bus

Maintenance division is to perform preventive maintenance, corrective maintenance, campaigns, fleet modifications, midlife refurbishment, servicing, fueling, and cleaning of all vehicles.

• Responsible for the repair and maintenance of all bus operating facilities and support equipment.

342 Hourly Positions48 Salaried Positions

• Outside training, travel, and employee programs is suspended in FY2021, equaling $69,009.

• CNG fuel was reduced by $4,943,381 due to lower projected service miles est. reduction of 14.95%.

• 32 Maintenance positions are deferred for hire in 2021.

105


Bus Operations (Training) Division • This division provides new hire

operator training, refresher training, post accident training and any training campaigns for DART systems and vehicles.

• This division also includes Transit Operations Academy which will provide operations employees training work instructions, policies, processes on current and new assignments in the operations.

10 Hourly Positions18 Salaried Positions

• Outside training, travel, employee programs and the bus rodeo is suspended in FY2021, equaling $104,314.

Bus Operations FY 2021 Proposed Operating


107

Budget SummaryThe bus operations department estimates a FY 2021 budget reduction of $19,846,026, or 9.23%, from 2020. This budget is based on proposed service levels effective October 2020.• Service hours and miles impact most accounts in the 2021 budget.

Reductions equate to 289,356 hours and 4,754,399 miles.• Operator payroll reduced by $15,280,575.• For all divisions within the department, all outside training, travel,

employee programs and service incentive awards are suspended for 2021. This equates to a reduction of $449,310 in costs.

• CNG fuel use was reduced by $4,943,381 due to lower projected service miles.

• Extra (board) bus operators will need to increase by approximately 10% based on current absenteeism levels associated with COVID.

108

FY 2021 Bus Operations Vacancies• The bus operations department has a total of 93 vacancies: 11

salaried and 82 hourly (operators, mechanics, servicers, station concierges).

• The department is in the process of hiring 17 mission critical mechanic positions. The remaining 76 positions will be covered by overtime and, where applicable, projects and maintenance will be deferred.

• Overtime is useful in the short term but is not sustainable for the long term because of its impact on productivity and quality of work-life balance for employees.

F

Department Function

FY 2020Budget

FY 2021Proposed Budget

21 Proposed -'20 Budget

Bus Operations - Transportation 141,917,600 124,587,724 (17,329,876)

Bus Operations – Administration 2,364,230 3,118,937 754,708

Bus Operations – Support 6,729,173 6,315,385 (413,788)

Bus Operations - Fleet Services 63,961,337 61,222,912 (2,738,425)

Bus Operations - Dept 214,972,339 195,244,957 (19,727,382)


Budget BY Cost Center

Presenter

Presentation Notes

Option A

Account Lawson Budget FY 2020 Proposed Budget FY 2021 21 Proposed - '20 Budget

51111 - Ops Wages - Platform 56,300,051 47,674,103 (8,625,947.86)51112 - Ops Wages - Scheduled 7,123,106 4,079,767 (3,043,338.85)51113 - Ops Wages - Unscheduled Worktime 6,273,899 5,504,602 (769,297.30)51114 - Ops Wages - Scheduled Absences 7,195,554 6,293,290 (902,263.97)51115 - Ops Wages - Unscheduled Absences 4,761,251 3,806,818 (954,432.73)51116 - Ops Wages - Training 1,620,317 1,154,719 (465,597.70)51117 - Ops Wages - Admin 1,273,151 925,036 (348,114.39)51120 - Ops Wages - Charter 203,229 86,798 (116,431.27)51121 - Ops Wages - Student Training 1,494,960 1,270,248 (224,712.00)51123 - Ops Wages 261,204 261,203 (0.67)51124 - Ops Training - Customer Service 33,156 28,166 (4,989.87)51125 - Ops Training - Collision Avoidance 43,416 43,416 (0.00)51126 - Ops Training - Return To Work 35,784 35,784 0.0051127 - Ops Training - BOSS/ROSS Program 261,293 130,646 (130,647.00)

Total_Operators Payroll 86,880,371 71,294,597 (15,585,773.61)51210 - Hourly - Wages 22,513,705 22,852,218 338,513.0051211 - Hourly-Wages-Labor Chrgbacks (259,836) (300,479) (40,642.95)51212 - Hourly-Wages-Warranty Credits (44,220) (36,850) 7,369.7651214 - Hourly Wages - Overtime 1,234,003 1,234,003 0.5651215 - Hourly - Turnover Savings (1,744,299) - 1,744,299.3951220 - Non-Operstor Wage Adj.-Budget Only 54,305 22,176 (32,128.81)

Total_Non-Operator Payroll 21,753,658 23,771,069 2,017,410.9551230 - Admin - Salaries and Wages 13,244,888 13,601,310 356,421.4051233 - Admin - Overtime 810,542 810,541 (1.18)51234 - Part-Time/Temporary help 227,016 481,067 254,050.9651235 - Admin - Turnover Savings (414,652) - 414,652.0051240 - Salary Adjustments-Budget Only 265,044 265,044 0.04

Total_Administrative Payroll 14,132,838 15,157,962 1,025,123.22Total_SALARIES & WAGES 122,766,867 110,223,627 (12,543,239.44)

52999 - Benefits Allocation 61,236,406 58,982,569 (2,253,836.37)Total_BENEFITS 61,236,406 58,982,569 (2,253,836.37)


53003 - Safety Services 375,600 375,600 0.0053025 - Equip. Repair/Maint Services 7,488 7,488 0.0053031 - Disposal Services 70,215 79,498 9,283.0053032 - Disposable Services-Regulated 21,313 21,522 209.0053041 - Wrecker Services 65,727 65,727 0.0053045 - Condition Based Maint Service 18,747 18,747 0.0053055 - Corrective Repair-Service 215,151 191,659 (23,492.00)53061 - Vehicle Cleaning Services 7,753 8,472 719.0053065 - Facility Repair & Maint Svcs 629,096 670,402 41,306.0453089 - Contract Services 1,666,946 1,478,029 (188,917.00)53140 - Outside Printing Services 20,904 20,904 0.0053144 - Video Production Services 2,000 - (2,000.00)53158 - Consulting Services 200,004 200,004 0.0053183 - Training Services 900 900 0.0053193 -Computer Services 15,137 12,104 (3,032.84)

Total_SERVICES 3,316,981 3,151,056 (165,924.80)


54032 - Cleaning System 147,067 198,703 51,636.0054045 - Conditioned Based Maintenance 3,874,229 3,949,116 74,887.0054055 - Corrective Based Maintenance 10,823,360 11,489,382 666,022.0054081 - Rebuilt Parts - Charge Backs (3,874,388) (4,518,912) (644,524.00)54111 - Parts Equipment Repairs 294,124 305,274 11,150.0054130 - PCs and Comp Equip 12,588 12,588 0.0054131 - Computer Software 15,408 15,408 0.0054135 - Training Supplies & Equipment 13,752 13,752 0.0054139 - Non-Standard Office Supplies 12,168 9,606 (2,562.02)54140 - Standard Office Supplies 35,112 35,685 573.0054145 - Postage 10,079 10,082 3.4254149 - Promotional Supplies 7,000 7,000 0.0054150 - Shop Tools & Equipment 135,600 144,244 8,643.6854152 - Safety Supplies & Equipment 32,261 32,712 451.0154158 -Shop Supplies 4,364 4,364 (0.00)54215 - BATTERY 199,165 199,165 (0.04)54301 - Uniforms 1,472,004 1,331,217 (140,786.76)54310 - Maint Equip Allowance 211,387 211,387 0.0054315 - NRV Maintenance Contra Acct (120,000) (120,000) 0.0054401 - Warrant Credits - Bus (665,712) (491,272) 174,440.0054406 - Unidentified Efficiencies (1,739,077) - 1,739,077.0054431 - CNG Fuel 9,376,561 4,433,180 (4,943,381.00)54433 - Engine Oil 296,118 234,443 (61,675.00)54434 - Transmission Fluid 128,371 124,508 (3,863.00)54435 - Antifreeze 136,404 119,231 (17,173.00)54437 - NRV Fuel 1,382,357 1,382,357 0.0054440 - Tires and Tubes 1,947,355 875,811 (1,071,544.00)54441 - Tires and Tubes Installation 865,179 749,480 (115,699.00)

Total_MATERIALS & SUPPLIES 25,032,836 20,758,511 (4,274,324.71)


55005 - Power & Light - CNG Fueling Stations 576,603 483,770 (92,833.00)55006 - Power & Light - Electric Bus Charging Stat 21,412 91,948 70,536.0055010 - Power & Light - Facilities 763,196 763,196 (0.08)55022 - Phone - Cellular 96,984 113,852 16,868.0055030 - Water and Sewer 258,452 252,229 (6,222.63)55040 - Natural Gas - Facilities 231,753 195,000 (36,752.98)

Total_UTILITIES 1,948,400 1,899,995 (48,404.69)56001 - PL and PD Recoveries (384,818) (411,554) (26,736.00)

Total_CLAIMS & INSURANCE (384,818) (411,554) (26,736.00)59032 - L & R - Equipment 6,504 2,496 (4,008.00)59050 - Drivers Licenses 17,538 17,538 0.0059051 - Vehicle Inspection/Reg Fees 10,416 10,416 0.0059060 - Outside Training/Conference Registr 35,486 15,928 (19,558.00)59061 - In-House Training 98,091 98,091 0.0059065 - Travel - Business Meeting 82,386 - (82,386.00)59070 - Recruiting 5,004 5,004 0.0059075 - Incentive and Service Awards 140,916 - (140,916.00)59076 - Employee Programs 238,789 33,000 (205,789.00)59077 - Bus Rodeo 90,000 - (90,000.00)59085 - Parking Fees and Tolls 392,016 392,066 50.0059088 - Membership Dues 5,502 4,632 (870.00)59090 - Books/Periodicals/Subscript 6,942 6,663 (279.00)59095 - Business Meetings 15,752 9,512 (6,240.00)59110 - Charter Expenses 27,374 44,806 17,432.0059111 - Use of Private Vehicles 600 600 0.0059112 - Bad Debt Expense 996 - (996.00)

Total_LEASE, RENTALS, & TAXES 1,174,312 640,752 (533,560.00)Total_Operating Expenses 215,090,984 195,244,957 (19,846,026.01)

DART Police Department

115


Finance Department



• Work Plan




Presenter

Presentation Notes

Notes to be added.

116

The DART Police Department is charged with implementing strategies addressing crime, fare enforcement, emergency preparedness, and video surveillance for DART employees, customers, facilities, and vehicles throughout DART’s 700 square mile service area. The Vice President/Chief of Police and Emergency Management reports directly to the Executive Vice President/Chief Operations Officer.

Police Department

117

• Police Administration– Budget & Programs– Records– Planning & Special Events– Office of Professional Standards

• Police Telecommunications– CCTV Surveillance– Call takers

• Police Field Operations Patrol– Counter Terrorism & Special Operation

Police Department (Cont.)

118

• Police Fare Enforcement• Police Operations Support

– Criminal Investigations– Police Technology– Emergency Preparedness– Building and Services– Police Training– Special Services

o Hiring & Recruiting

Police Department (Cont.)

DART PoliceFY 2021 Organizational Chart

Dallas Area Rapid Transit Police Organizational ChartFY2020

Approved Headcount - 429

Chief of Police and Emergency Management

Manager Budget & Programs Office of Professional Standards SergeantOfficer Civilian

Deputy Chief/Operations Support

Manager Special Services

Emergency Preparedness

Specialists

Sergeant Security Awareness

Police Specialist Facility Access

Hiring & Recruiting Officer

BackgroundInvestigators

Lieutenant Watch Commander SergeantsCorporalsOfficers

Counter Terrorism & Special Operations

SergeantCorporal K9Officers K9Officers CTT

Assistant to Chief of Police

Lieutenant Investigations

Administrative Staff Officer

Supervisor Records Management

Police Representative



Police Specialists

Officers

Evidence Cust/Fingerprint

Specialist

Lead Records Coordinators Records Coordinators

Lieutenant Watch Commander SergeantsCorporals Officers

Lieutenant Watch Commander SergeantsCorporals Officers Lieutenant Watch Commander

SergeantsCorporalsOfficers

Lieutenant Watch Commander SergeantsCorporals Officers

Deputy Chief/Field Operations

Manager Emergency

Preparedness

Police Specialist

Manager Building and

Services

Lieutenant Watch Commander FEO Supervisors

Lead FEOFEOs

Lieutenant

Planning & Special Events Sergeant

Training

Communications

SeniorManager Public Safety

Manager Public Safety

CCTV Surveillance Officer

Public Technology Specialists

DART Police FY 2021 Work Plan

122


Police Administration• Includes the Office of the Chief of Police• Develop and manage the Police budget

(Operating and Capital) and department procurement requests.

• Responsible for all Police Records: citations, incident and accident reports, trespass warning

• Plan and manage Special Events: State Fair, AAC and coordinated with cities for events affecting DART Services.

• Investigation of internal complaints


Reductions in overtime. 1 vacancy

Police Telecommunications• Receive and dispatch calls for Police services.• Monitor radio activity • Monitor all bus, rail, facility video and ELERTS

notifications• Communication link to other Police agencies in

emergencies


Overtime was increased due to vacancies in this area. 6 vacancies

123


Police Field Operations Patrol• Patrol DART’s service area and properties• Respond to calls for Police service• Investigate incidents, accidents and

crimes• Make arrests and issue citations• Assist the public• Interface with local Police agencies


Increase in overtime to cover special events and emergencies. 17 vacancies

Police Fare Enforcement• Inspect and Enforce customers fare on

DART transportation• Assist and Educate the public on DART’s

fare • Issue citation or warning for Fare Evasion• Conduct fare surveys


Reduction in overtime. 14 vacancies

124


Police Operations Support• Investigate DART Police crimes• Implement, manage and maintain Police and

Agency technology: in-car and body cameras, mobile data computers, CCTV on rail, bus, stations and facilities.

• Conduct emergency and security awareness training for employees, customers and first responders.

• Maintain Police vehicles, Police facility and issue Police equipment and uniforms.

• Conduct, track and report mandated and required training to State of Texas and DART.

• Conduct and coordinates with DART HR; testing, interviews and background investigations for DART Police potential hires.


Increase in overtime to cover special events. 1 vacancy

DART Police FY 2021 Proposed Operating Budget

FDallas Area Rapid Transit

FY 2021 Proposed Operating Budget

The DART Police Department’s FY2021 by is reduced by $2,401.• Small budget reductions were made in the following areas:

uniforms, related equipment and facility repair. Some training was reduced, but training is mandated for various state qualifications (firearms and investigations), some of which requires travel.

• Largest increase is $297,000 in overtime for Police Field Operations Patrol.

• Total Police vacancies are 39 salaried positions. In progress for hire are 23 mission critical positions: 16 Police Officers, 3 Fare Enforcement and 4 Camera Monitors. Remaining vacancies at 16.

F

Cost CenterFY 2020

Lawson BudgetFY 2021

Proposed Budget21 Proposed -

'20 Budget

328 – DART Police Administration 2,318,141 2,260,072 (58,069)

331 – DART Police Operations Support

4,961,641 4,811,281 (150,360)

332 – DART Police Telecommunications

1,960,153 2,018,464 58,311

333 – DART Police Field Operations Patrol

28,871,752 29,168,878 297,126

335 – DART Police Fare Enforcement

7,560,552 7,411,143 (149,409)

155 – DART Police Department 45,672,239 45,669,838 (2,401)


Budget BY Cost Center