fw series firmware upgrade guide v2 - microsoft › fluidtopics › integrations › d… · the...

FW Series – firmware upgrade guide v2.0

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EasyIO FW Series Firmware Upgrade guide


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Document Change Log

12th August 2017 Document created.

17th

Dec 2018 Updated disclaimer and support channel emails addresses 23rd May 2019 Update to include FW-28


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Disclaimer Confidentiality Notice

The information contained in this document is confidential information of EasyIO Holdings Pte Ltd. Such information and the software described herein, is furnished under a license agreement and may be used only in accordance with that agreement. The information contained in this document is provided solely for use by EasyIO Holdings Pte Ltd employees, licensees, and system owners; and, except as permitted under the below copyright notice, is not to be released to, or reproduced for, anyone else. While every effort has been made to assure the accuracy of this document, EasyIO Holdings Pte Ltd is not responsible for damages of any kind, including without limitation consequential damages, arising from the application of the information contained herein. Information and specifications published here are current as of the date of this publication and are subject to change without notice. The latest product specifications can be found by contacting our corporate headquarters or support channel. Trademark Notice EasyIO logo are registered trademarks of EasyIO Holdings Pte Ltd. CPT Tool is by Online Tools Inc. BACnet and ASHRAE are registered trademarks of American Society of Heating, Refrigerating and Air- Conditioning Engineers. All other product names and services, mentioned in this publication, that are known to be trademarks, registered trademarks, or service marks are the property of their respective owners. Copyright and Patent Notice This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior written consent from EasyIO Holdings Pte Ltd Copyright © 2019 EasyIO Holdings Pte Ltd. All rights reserved

Disclaimer

The material in this manual is for information purposes only. The contents and the product it describes are subject to change without notice. EasyIO Holdings Pte Ltd makes no representations or warranties with respect to this manual. In no event shall EasyIO Holdings Pte Ltd be liable for any damages, direct or incidental, arising out of or related to the use of this manual.

EasyIO Holdings Pte Ltd 101, Cecil Street #09-07 Tong Eng Building Singapore 069533 Worldwide Support : [email protected] North America Support : [email protected] Europe Support : [email protected]

mailto:[email protected]:[email protected]:[email protected]


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Table of Contents Introduction .................................................................................................................................................... 5

Login Details for Web Browser ....................................................................................................................... 5

Precaution ....................................................................................................................................................... 5

Prerequisites ................................................................................................................................................... 6

Firmware Upgrade Procedure ........................................................................................................................ 6

Kits version VS Firmware version .................................................................................................................. 11

Technical Support ......................................................................................................................................... 12


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Introduction All products in the FW Series are equipped with a built-in “boot -loader”. This feature is designed save time and effort when updating the controller firmware. Firmware upgrade process for FW series is done through web browser. Any web browser is compatible.

Model Firmware Version Numbering Remarks

EasyIO FW – V1 (FW-14 , FW-08 and FW-08V)

V1.0bxx , where xx is the build

number.

V1.0 is referring to the FW

hardware version.

V1.0 is referring to FM-02

module

EasyIO FW - V2 (2nd Generation) (FW-28)

V2.0bxx , where xx is the build

number.

V2.0 is referring to the FW

hardware version.

V2.0 is referring to FM-06

module which is larger module.

Login Details for Web Browser By default the EasyIO FW Series controller’s login details are as below. Applies for both V1 and V2 FW series. Primary Network (Main Wifi SSID and Ethernet) Default IP address : 192.168.10.30 Default Subnet : 255.255.255.0 Default Gateway : 0.0.0.0 Secondary Network (Conf Wifi SSID) Default IP address : 192.168.14.1 Default Subnet : 255.255.255.0 Default Gateway : 0.0.0.0

Precaution Tech Tip: -**Please ensure you backup the controller Sedona App before running the

firmware upgrade as the Sedona App in the controller will be erased during the flashing

procedure**

Tech Tip: -**during firmware flashing, no power interruption is allowed. Any power interruption will damage the controller and if this occurs the controller cannot be recovered and controller is required to shipped back to EasyIO for recovery process. Ensure the controller is supplied with a constant 24Vac or 24Vdc supply during the flashing procedure**


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Prerequisites 1. Web browser. 2. The EasyIO FW Series Sedona Controller. 3. Firmware file. 4. Always upgrade the firmware of a brand new purchase controller for optimum performance.

Firmware Upgrade Procedure Step 1 The firmware file is a single file with the name of fw140.tar.gz for V1 FW Series controllers. The firmware file is a single file with the name of fw280.tar.gz for V2 FW Series controllers. Dot gz (*.gz) is a type of compression file format. DO NOT edit or modify the extension or content. This damaged the file compression. DO NOT rename the file. This will cause firmware not recognize by the controller.

Step 2 Connect to the EasyIO FW wireless network. Either SSID1 or SSID2 can perform the firmware upgrade procedure. (For detail user guide about wifi network please refer to EasyIO FW Series – User Reference) By default the EasyIO FW controller SSID is FW-xxxx , where xxxx is the last 4 digit of the MAC address. Default password for the SSID is 12345678 EasyIO FW-xxxx SSID will automatically assign an IP address for computer. Optionally you can connect to the controller via ethernet port. Either ethernet port is connectable. Step 3 In the web browser address bar type in the FW series controller IP address (default is 192.168.10.30). The IP address of the FW controller solely depend to your connection type. In the example below SSID FW-xxxx is used. Step 4 At the login page, input the username and password. By default username and password is as below. Username : admin Password : hellocpt Step 5 Once login successfully the browser will display the dashboard page.


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Step 6

At the dashboard screen, click expand icon, at the bottom left to view the sidebar.

Then select Utility menu, . Step 7 Once you are in the utility page, select Firmware Upgrade option.

Step 8 Locate the firmware file in your computer and reference to it. FW series firware file extension is *.tar.gz or *tar.zz.


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Step 9

Click Flash Firmware button after firmware file is selected. The FW series controller will start file uploading process. The file upload speed depends to the network speed connection.

Tech Tip: -**during firmware flashing, no power interruption is allowed. Any power interruption will damage the controller and if this occurs the controller cannot be recovered and controller is required to shipped back to EasyIO for recovery process. Ensure the controller is supplied with a constant 24Vac or 24Vdc supply during the flashing procedure**

Step 10 Once the file upload is complete, firmware upgrading procedure will start.

Step 11 The controller Error LED will light up constantly during its firmware upgrade procedure.


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The firmware upgrade procedure will take approximately 10 to 12 minutes. Wi-Fi connection will be disconnect during this period. Do not attempt to connect to the controller during this period.

**DO NOT LOSE POWER TO THE CONTROLLER DURING THIS PERIOD.** It is important to wait and allow the flashing/reboot process to complete. Wait for the RED LED (ERR) to turn off for before powering off or perform any connection. Failure to follow this precautionary instruction may damage the controller requiring it to be returned back to factory for repairs or replacement. ** IMPORTANT: DO NOT LOSE POWER DURING THIS PERIOD. POWER LOST DURING FIRMWARE UPGRADING PROCEDURE WILL RESULT IN PERMANENT DAMAGE TO THE CONTROLLER.** Step 11 Once the controller firmware upgrade procedure is completed, the “Error” LED (ERR) will go turn OFF and the controller will boot up normally. Step 12 Verify controller firmware upgrade is successful, connect to the controller using CPT tool and look at the “platform” (plat) in the service folder or login to the web browser and go to the firmware upgrade page to verify the firmware and MCU version. **V1 FW Series will has a version number of V1.0bxx** **V2 FW Series will has a version number of V2.0bxx**

Version property slot shows the version number. The Version noted in the platform object should match the Version downloaded.


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Image above is a V1 FW series controller.

Image above is a V2 FW series controller.


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Kits version VS Firmware version Every firmware comes with a new set of Sedona kits that matches it firmware. It is very important that you make sure you install/run your apps with the latest and correct kits against it firmware. The Sedona kit version numbering is constructed in five (5) segments as follows; Example: easyioFWxxx 1.0.45.yy.zz

Segment 1 Segment 2 Segment 3 Segment 4 Segment 5

easyioFW xxx 1.0.45 yy zz

Represents the kit is only applicable for the EasyIO FW

Series

kit name example :

FWSql

Sedona platform

build

This is the firmware version supported. This number will be incremented with each firmware release.

Kit revision number This number will be incremented with each kit enhancement/release.

The following example is intended to assist in understanding the new numbering scheme. This example is for the kit “easyioFWBACnet 1.0.45.12.28”.

Segment 1 Segment 2 Segment 3 Segment 4 Segment 5

easyioFW BACnet 1.0.45 12 6

Segment 1 - “easyioFW”- identifies that the kit is for FG Series Controller use only Segment 2 - “BACnet” – identifies that the kit is the BACnet Kit Segment 3 - “1.0.45” –identifies the Sedona platform build number Segment 4 - “.12” –identifies the Sedona firmware version number and therefore denotes the compatible controller firmware build (or version) number. In this case the Sedona firmware version number is “12” and therefore is only compatible with firmware build (or Firmware version number) b12 of the FW series controller firmware. Remember that the Controller Firmware Version and the Sedona Kit Version must match. In this example the Controller Firmware Version (or Build) number must be build “12”. Segment 5 – “.6” –identifies the kit revision number. In this case the revision number is revision 6. Please note the importance of the difference between the firmware version number and the Sedona Kit REVISION number. The Controller Firmware VERSION/BUILD number must be the same as the Sedona Kit VERSION number.


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Technical Support

For technical support issues please contact technical support person as below;

Worldwide Support : [email protected] North America Support : [email protected] Europe Support : [email protected]

mailto:[email protected]:[email protected]:[email protected]

IntroductionLogin Details for Web BrowserPrecautionPrerequisitesFirmware Upgrade ProcedureKits version VS Firmware versionTechnical Support

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