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Confidential ©2020 VMware, Inc. Future of Work @ VMware React Accelerate Innovate Beyond the global pandemic… Pat Gelsinger August 2020

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Page 1: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential │ ©2020 VMware, Inc.

Future of Work@ VMware

React Accelerate InnovateBeyond the global pandemic…

Pat GelsingerAugust 2020

Page 2: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential │ ©2020 VMware, Inc. 2

Built on Choice and FlexibilityThe Future of Work @ VMware

VMware is building a dynamic, global workforce of the future where our people work from any location that accelerates their productivity to deliver the most innovative solutions for our customers.

We empower our employees with the right technology, collaboration capabilities and work practices to help them do their best work individually or together and to grow their career without limitations or boundaries.

Page 3: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential | ©2020 VMware, Inc. 3

Our Approach

WellbeingEngagement – Culture – VMware Values

Workforce Workplace Work Practices

Page 4: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential | ©2020 VMware, Inc. 4

Workforce Workplace Work Practices

WHERE WE WERE

(Pre-COVID)

Over 80% employees have fixed seats

Vibrant offices

Space is underutilized

Home office employees have higher

engagement scores

WHERE WE ARE

(Current State)

Today:~95% @ home

~70% not ready to return to office

Long Term Preference:~50% Home

~40% Split time~10% Office

July Survey:Employees believe

~90% of their roles can be done virtually

WHEREWE’RE GOING(Future of Work)

Choice to determine work location aligned

with business requirements

Offices as collaboration and innovation spaces

30,000+ individual workplaces

Technology, capabilities and routines built to

thrive in a flexible model

Our Journey

Page 5: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential │ ©2020 VMware, Inc. 5

Current Support Programs

Workforce Work PracticesWorkplace

• Virtualized interview, selection and onboarding

• Shifted away from office locations when sourcing new talent

• Updated compensation and mobility policies to focus on employee choice and flexibility

• Virtualized previously in-person learning and development opportunities

• More frequent pulse surveys to stay ahead of employee sentiment, concerns, and challenges

• Activated employee resource groups to strengthen VMware’s culture in times of change to support all of our communities

• Recognized and supported 32K personal / home offices + worldwide VMware collaboration hubs as they re-open

• Global home office set up stipend, technology provisioning, monthly communication reimbursements

• Virtualized office-based events to expand reach to all employees and reinforce core cultural anchors:• Company Town Halls• External Speaker Series• Monthly ”bashes”

• Virtualized all colleague support leveraging VMware products and services to remotely provision and manage devices

• Accelerated individual and team productivity through common work practices, work behaviors and technology enablement

• Augmented and expanded tools to enable real-time collaboration e.g. video, documents, and whiteboarding

• In-person collaboration built around larger hubs as they re-open

• Preserve workplace behaviors that benefit productivity while creating new practices that support a distributed model

Page 6: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential | ©2020 VMware, Inc. 6

• Free access to therapists for employees, their families, and our contractors, as well as ongoing wellbeing webinars on various topics; working remotely, managing stress in a pandemic, and more

• Caregiver Support for children of all ages. Provides 24/7 live consultations and access to on-demand tutorials that assist parents of children with learning, social or behavioral challenges.

• US Assisted Family Services that provides access to tutors, sitters and nannies nationwide

• World at Home program for at home learning available globally

• $400 Wellbeing Allowance towards physical, emotional, financial or community programs

• Wellness Wednesdays –engaging talk series with external experts to help employees cope with the challenges of managing work and personal life in this virtual world

• Regional sessions on working remotely and managing stress

• 2 additional weeks of paid time off to manage pandemic related challenges

• Additional Company-wide respite days to recognize and support employees

VMware Wellness ProgramsEmployee Support

Employee Assistance Program

RethinkChildcareSupport Wellbeing

GlobalPandemic

Leave

Page 7: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Faster to the Future of Work @ VMware

Our Future is Now.

This is where our customers are going.

This is where our colleagues are going.

This is where the world is going.

We will embrace this future and define the path towards it.

Confidential │ ©2020 VMware, Inc. 7

Page 8: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential | ©2020 VMware, Inc. 8

Comfort Returning to VMware Offices – July 2020

Overall = 21%

AMER = 19% EMEA = 32% APAC = 19%

% ComfortableN July 2020 May 2020

Taiwan 35 70% 76%Hong Kong 36 56% 61%Sweden 26 54% 55%Netherlands 82 53% 53%Malaysia 21 48% -Germany 213 44% 48%China 609 43% 48%France 245 43% 36%Switzerland 40 43% 61%Korea 45 40% 47%Italy 106 39% 29%Argentina 28 36% 43%Australia 287 36% 46%Armenia 94 35% 33%Singapore 345 35% 45%Brazil 74 34% 17%Belgium 28 33% 44%Bulgaria 787 32% 31%UAE 82 31% 41%Ireland 671 28% 28%Israel 62 28% 25%UK 690 26% 22%South Africa 25 24% -Spain 184 24% 30%Indonesia 25 21% -Turkey 28 20% 19%Japan 511 19% 31%US 8918 19% 22%Canada 199 18% 18%Saudi Arabia 30 18% 25%Costa Rica 550 15% 32%Egypt 79 15% 14%India 4462 12% 21%Mexico 46 7% 19%

Employee Pulse Survey – July 2020Today - Majority of employees remain uncomfortable returning to offices

Respondents: Total = 18,288; AMER = 8,989; EMEA = 3,341; APAC = 5,952Q. How comfortable are you returning to VMware offices? Comfortable = % indicating they are somewhat or completely comfortable.Results reported for countries with 20+ responses.

Denotes directional change since May 2020; “-” indicates that trending is not available due to response rates

% Comfortable76% - 100%

0% -10%

51% - 75%

26% - 50%

11% - 25%

15%

24%

Page 9: Future of Work @ VMware · 2020. 8. 19. · (Future of Work) Choice to determine work location aligned with business requirements Offices as collaboration and innovation spaces 30,000+

Confidential | ©2020 VMware, Inc. 9

10%

Employee Pulse Survey - July 2020Longer term -Most employees prefer to work at home or split time between home / office

Primary Work Location PreferenceBeyond the next 6-12 months

Respondents: Total = 19,851; Prefer to work from home = 10,280; Prefer to work from office = 2,022; Prefer work from home/office split = 7,158Q. Thinking longer-term (i.e., beyond the next 6-12 months), where would you prefer to work as your primary location, as often as possible? Q. What are the top factors contributing to your preference? (Up to 3 responses permitted.)

Reasons for Home Preference Reasons for Office Preference

3%

3%

4%

5%

6%

35%

40%

44%

49%

79%

Other

Amenities

Community

Collaboration quality

Workspace/ equipment

Family care

Commute

Work-life balance

Productivity

Safety/ well-being

1%

4%

9%

15%

24%

21%

41%

46%

56%

63%

Other

Commute

Family care

Amenities

Community

Safety/ well-being

Work-life balance

Workspace/ equipment

Productivity

Collaboration quality

52%

Home Office

36%

Home/Office Split

Reasons for Split Preference

1%

8%

16%

19%

22%

31%

41%

44%

49%

57%

Other

Amenities

Community

Workspace/ equipment

Family care

Commute

Collaboration quality

Productivity

Work-life balance

Safety/ well-being

Avg. % of Role Employees Believe Can Be Done Virtually = 88%