future of work think tank

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The Future of Work Knowledge share Wednesday 20 th July 2016

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The Future of Work

Knowledge share

Wednesday 20th July 2016

Copyright © 2015 Accenture. All rights reserved. 2 2

AGENDA

3:00pm: Refreshments, comfort break

20 mins 20 mins

20 mins

Discuss themes Breakout

A mutual starting point

Post-its Groups Define, shape, scale

Capture on post-its

2:20pm Share research findings & brainstorm ‘how might we’

2:00pm Context & check-in

30 mins

45 mins

Actions to drive the future of work

Millennial panel in

the room

Review goals Actions Owners

Facilitated discussion

4:00pm Agree the what next

3:15pm Reflections & Q&A

4:30pm: Planes, trains & automobiles

Copyright © 2015 Accenture. All rights reserved. 3 3

APPROACH TO THE SESSION

The Future of Work – Digital Centre of Excellence

Look at the themes & challenges

You will do

some group

work

Copyright © 2015 Accenture. All rights reserved. 4 4

As a group, a few minutes to

decide on a long term goal,

and a nearer term goal

A good time to grab those

post-its

The Future of Work – Digital Centre of Excellence

START AT THE END & INTRODUCTIONS

Copyright © 2015 Accenture. All rights reserved. 5 5

To remain relevant in the digital

world, banks need to reinvent

identity, obsess about

talent and create the right

environment.

The Future of Work – Digital Centre of Excellence

THEMES CONTEXT

Copyright © 2015 Accenture. All rights reserved. 6 6

CHECK-IN

Are these factors

important to you?

Do you worry about

them?

Tech power

Pace of

digitisation

Connectivity

Data

analytics

Disruption

Human

behaviours

The Future of Work – Digital Centre of Excellence

Copyright © 2015 Accenture. All rights reserved. 7 7

REALITY

The Future of Work – Digital Centre of Excellence

Digital is reshaping

customer expectation.

Credible emerging

alternatives to FS, for

customers and talent.

Copyright © 2015 Accenture. All rights reserved. 8 8

REALITY

The Future of Work – Digital Centre of Excellence

We need to consider long-

term options and actions

to be taken now in order to

remain credible, viable

and most importantly,

relevant in the future.

9

THE ONLY

THING WE CAN

BE SURE OF IS

CHANGE

Copyright © 2015 Accenture. All rights reserved. 10 10

ARE YOU READY FOR CHANGE?

The Future of Work – Digital Centre of Excellence

4 minute video by futurist Gerd Leonhard

11

“all change happening right now

is at the intersection of

technology, culture and people.”

BUT WHAT DOES

THAT MEAN FOR THE

FUTURE OF WORK?

Copyright © 2015 Accenture All rights reserved. 12

FUTURE OF WORK RESEARCH SUMMARY

1. Business

strategy

Reinvent our

identity

2. Talent Obsess,

reimagine, data

science

3. Environment

Right structure,

leadership,

culture

The Future of Work – Digital Centre of Excellence

13

BUSINESS STRATEGY

REINVENT IDENTITY…

focus on customer experience

building a genuine sense of

purpose… outside of banking

The Future of Work – Digital Centre of Excellence

1

14

THE SO WHAT

CAPTURE YOUR THOUGHTS NOW ON YOUR POST-IT NOTES

1

15 The Future of Work – Digital Centre of Excellence

2. TALENT OBSESSION…

fewer people, different skills

attracting & retaining will be hard

a self-driven, entrepreneurial,

cross-skilled workforce

Follow the data

2

16

THE SO WHAT

CAPTURE YOUR THOUGHTS NOW ON YOUR POST-IT NOTES

2

17

3. CREATE THE RIGHT

ENVIRONMENT…

org structure & leader models

governance & responsiveness

culture as a differentiator

The Future of Work – Digital Centre of Excellence

2

18

THE SO WHAT

CAPTURE YOUR THOUGHTS NOW ON YOUR POST-IT NOTES

continuous learning

celebration of valuable failure

fast, inside out collaboration

agile practices & tools

inspiring environment

embracing of change

3

19

REINVENT IDENTITY…

TALENT OBSESSION…

RIGHT ENVIRONMENT

15 minute group brainstorm

Look at the challenge

‘How might we….’

3 minute pitch back to group The Future of Work – Digital Centre of Excellence

Copyright © 2015 Accenture. All rights reserved. 20 20

GROUPING OUR POST-ITS

What caught your attention and why?

Which concepts have the biggest

implications for LBG?

If it’s nearly 3pm, we’re on time. Let’s take a 10-15

minute break

The Future of Work – Digital Centre of Excellence

21

Break

restart at 3:15pm please

22

TIME FOR

REFLECTION

TIME TO TALK

23

MILLENNIAL PANEL

WELCOME!

24

MILLENNIALS ARE THE

LARGEST GENERATION ON

PLANET EARTH

BY 2025 THEY COULD BE 75%

OF THE WORKFORE

THEIR STATE OF MIND IS

DIFFERENT FROM PREVIOUS

GENERATIONS…

25

68% expect to

leave their

current job <3

years

26

27

BUT WHAT DOES

THAT MEAN?

LET’S ASK!

Copyright © 2015 Accenture All rights reserved. 28 The Future of Work – Digital Centre of Excellence

MILLENNIALS WHAT DO YOU WANT FROM YOUR BOSS?

Copyright © 2015 Accenture All rights reserved. 29 The Future of Work – Digital Centre of Excellence

Panel:

• Agree with the above?

• What can you add or define further?

BOSS EXAMPLE…

Copyright © 2015 Accenture All rights reserved. 30 The Future of Work – Digital Centre of Excellence

MILLENNIALS WHAT DO YOU WANT FROM YOUR EMPLOYER?

Copyright © 2015 Accenture All rights reserved. 31 The Future of Work – Digital Centre of Excellence

MILLENNIALS WHAT DO YOU WANT FROM TO LEARN?

Copyright © 2015 Accenture All rights reserved. 32

How can the concepts

discussed become a reality?

What immediate actions can

we take to explore this?

The Future of Work – Digital Centre of Excellence

DISCUSSION

Copyright © 2015 Accenture. All rights reserved. 33 33

How do you feel

about the future?

34

Thank you

SESSION OUTPUTS TO FOLLOW ASAP...