future of field service management masterclass-brochure

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Presents Future of Field Service Management Masterclass A focused session on transforming field services from cost to profit center. Brought to you by: Future of Field Service Management Masterclass

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Page 1: Future of Field Service Management Masterclass-Brochure

Presents

Future of Field Service Management

Masterclass

A focused session on transforming field services from cost to profit center.

Brought to you by:

Future of Field Service Management Masterclass

Page 2: Future of Field Service Management Masterclass-Brochure

Future of Field Service ManagementMasterclass

Are your field services under

control and budget compliant?

Amplified customer expectations and ongoing changes in the economics of customer acquisition and retention are drastically affecting the nature of field service. The need to transform field service from a cost center to a strategic element of customer management and important source of profit is paramount.

Today’s story is all about availing efficient delivery of service and support to customers to improve satisfaction, enhance loyalty, and strengthen future revenue streams. More than ever executives are searching for technology solutions that will make the process easy, quick and efficient.

Future of Field Service Management Masterclass

Page 3: Future of Field Service Management Masterclass-Brochure

Discover how to transform field

services from cost to profit center.

Field Service, Cost or Revenue

The Field Service Manager of the Future

Improving the Internal Status of Field Services

Motivating your Field Services Teams to Leverage the Best Performance

Efficient Management and Handling of Facility Management Projects

Transforming the delivery model to improve performance and efficiency

Use of IoT in FM Industry

And many more

Future of Field Service Management Masterclass

Future of Field Service ManagementMasterclass

Page 4: Future of Field Service Management Masterclass-Brochure

Confirmed Speakers

Andreas Hoeptner

Managing Partner

H2P Project Management

Future of Field Service Management Masterclass

Mr. Ivan Reynolds

Regional Distribution Manager -

Land Distribution - UAE, GCC, East

Levant

Borouge PTE

Page 5: Future of Field Service Management Masterclass-Brochure

Confirmed Speakers

Nicolas Esmieu

General Manager

Valeant Pharmaceuticals

Future of Field Service Management Masterclass

Mr. John Magdy

Business Solutions Lead Consultant

LINK Development

Page 6: Future of Field Service Management Masterclass-Brochure

Confirmed Speakers

Javeria Aijaz

Director

Farnek

Future of Field Service Management Masterclass

Mohamad Basheer Alhamwi

Deputy Managing Director

Engineering Techniques Services,

Facilities Management

Page 7: Future of Field Service Management Masterclass-Brochure

Confirmed Speakers

Future of Field Service Management Masterclass

Ahmed Salama

MEA CRM Lead

Microsoft

Page 8: Future of Field Service Management Masterclass-Brochure

Program

8:15 am Registration and Coffee

Session 1 Field Service, Cost or Revenue

Session 2 Efficient Management and Handling of Facility Management Projects

Session 3 Motivating your Field Services Teams to Leverage the Best Performance

Session 4 Increasing Utilization: Are You Using Your Technicians Best as You Can?

Networking Tea/Coffee

Session 5 Use of IoT in FM Industry

Session 6 Field Service Manager of the Future

13: 00 pm Lunch

Future of Field Service Management Masterclass

Future of Field Service ManagementMasterclass

Page 9: Future of Field Service Management Masterclass-Brochure

Future of Field Service

Management is attended by:

Government

Utilities

Automotive

Residential, Property & Facility Management

Telecoms

HVAC suppliers

Distribution

Electrical Services

Manufacturing

Retail

Healthcare equipment

Oil & Gas

Future of Field Service Management Masterclass

Future of Field Service ManagementMasterclass

Page 10: Future of Field Service Management Masterclass-Brochure

Contacts

Future of Field Service Management Masterclass

Nayab Rafiq

Director

direct: +971 4 452 3022

phone: +971 55 5426032

[email protected]

Bulat Mirgarifanov

Marketing Manager

direct: +971 4 452 3022

phone: + 971 50 816 8667

[email protected]