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Zubia Saleem

Arooj Fatima

Hiba Mujeeb

Imtisal-e-Noor

FUNDAMENTAL TECHNIQUES

IN HANDLING PEOPLE

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This presentation is based upon the first part

Fundamental techniques of handling people of the

book :

How To Win Friends And Influence People

by Dale Carnegie

These techniques are vital for excelling in ourpersonal and professional lives.

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Criticism:

the act or an instance of

making an unfavorable orsevere judgment or

comment

condemnation, accusation,blame

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Futile:

puts a person on the defensive

makes him strive to justifyhimself.

Dangerous:

wounds a person's precious

pride

hurts his sense of importance

arouses resentment

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It is a basic human

trait to justify ones

action however wrong

we may be. Even theworst criminals!

Crowley : the savage

cop-killer

Dutch Schultz

Al Capone : the most

sinister gang leader of

America

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Do you know someone you

would like to change?

Engineering hats example

Essence: I f You Want to

Gather Honey, Don't Kick

Over the Beehive!!

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Benjamin Franklin: "I will

speak ill of no man and

speak all the good I knowof everybody.

Abraham Lincoln : judge

not, that ye be not judged

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As Dr. Johnson said: "God

himself, sir, does not

propose to judge man

until the end of his

days.

Why should you and I?

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SECOND PRINCIPLE

Give honest and

sincere appreciation.

By : Zubia Saleem

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Literally it is approval, praise, positive reception etc.

But basically the ability to see the good in others and

then express these positive sentiments to the

respective person is called appreciation.

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Answer = The desire to be

IMPORTANT

It is one of the main differences

between mankind and theanimals

Lincoln once began a letter

saying: "Everybody likes a

compliment."

William James said: "The

deepest principle in human

nature is the cravingto beappreciated."

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Charles Schwab: One of the

first people in American

business to be paid a salary

of over a million dollars a

year.

Schwab said "I consider my

ability to arouse enthusiasm

among my people the

greatest asset I possess, andthe way to develop the best

that is in a person is by

appreciation and

encouragement.

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But the average person does not act like Schwab he

treats others according to the following old saying:

"Once I did bad and that I heard everTwice I did good, but that I heard never."

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The following quotes show us the way to become

better at this technique:

I shall pass this way but once; any good,

therefore, that I can do or any kindness that I can

show to any human being, let me do it now. Let me

not defer nor neglect it, for I shall not pass this

way again.

Emerson said: "Every man I meet is my superior in

some way, In that, I learn of him."

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THIRD PRINCIPLE

- Arouse in the other

person an eager want.

By : Arooj Fatima

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But the best way on earth to

influence other people is to

talk about what they want

and show them how to get it.

Reason: All people areinterested in their own

selves

William Winter:"self-expression is the dominant

necessity of human nature."

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Remember that tomorrow when

you are trying to get somebodyto do something

DONT:preach at them

talk about what you

want

RATHER

Focus on what benefit

they will have if they do

the job

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Henry Ford founder of

Ford vehicles gives a

great advice:

If there is any one secret

of success it lies in the

ability to get the other

person's point of view

and see things from that

person's angle as well as

from your own

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Harry A, Overstreet :

"First, arouse in the other

person an eager want. He who

can do this has the whole

world with him. He who

cannot walks a lonely way."

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Biggest Success Secrets :

1. If you want to gather honey, don't kick over thebeehive

2. Sincere appreciation The big secret of dealing

with people

3. Arouse in the other person an eager want.

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