functional reconciliation: implementing outcomes across ...€¦ · care syndrome therapy and care:...

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Functional Reconciliation: Implementing Outcomes Across the Continuum Michael Friedman, PT, MBA Anita Bemis-Dougherty, PT, DPT, MAS Kelly Daley, PT, MBA Laurie Fitz, PT, CLT, STAR/C Alan Jette, PT, PhD Department of Physical Medicine and Rehabilitation

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Page 1: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation

Implementing Outcomes Across the Continuum

Michael Friedman PT MBA

Anita Bemis-Dougherty PT DPT MAS

Kelly Daley PT MBA

Laurie Fitz PT CLT STARC

Alan Jette PT PhD Department of Physical Medicine and Rehabilitation

Live Tweet

aptacsm rehabhopkins

Johns Hopkins - rehabhopkins

bull Michael Friedman - mkfrdmn

bull Anita Bemis-Dougherty - abemisd1

bull Kelly Daley - KdaleyKelly

bull Laurie Fitz - lsweet2_sweet

bull Alan Jette - jette1

Johns Hopkins Medicine

Description

Health care reform has reinforced the need to maximize value by targeting interventions eliminating preventable harms and increasing the utilization of surveillance models to promote health status

Functional status is an indicator of overall health

A key element to increasing the awareness of functional decline and appropriately intervening is frequently evaluating and documenting a practical functional assessment among disciplines and utilizing this scale to achieve functional reconciliation

This session will detail Johns Hopkins Medicines pragmatic approach to functional reconciliation The speakers also will focus on the population health and the drive for clinical and financial outcomes within the hospital system through post-acute care and into the ambulatory environment

Objectives

bull Define functional reconciliation and identify opportunities for practical use of functional measures to trigger targeted intervention to enhance outcomes or reduce costs along the health care continuum

bull Present considerations and compromises in choosing interdisciplinary functional outcome and status measures as part of a coordinate institutional functional assessment strategy

bull Examine electronic medical record design considerations to support collection aggregation and reporting of data to facilitate clinical decision making

bull Discuss practical strategies to implement and communicate coordinated interdisciplinary functional assessment measures across the continuum

PERSPECTIVE

Alan Jette PT PhD

Director of The Health and Disabilities Research Institute

Boston University School of Public Health

ajettebuedu

ajette1

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 2: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Live Tweet

aptacsm rehabhopkins

Johns Hopkins - rehabhopkins

bull Michael Friedman - mkfrdmn

bull Anita Bemis-Dougherty - abemisd1

bull Kelly Daley - KdaleyKelly

bull Laurie Fitz - lsweet2_sweet

bull Alan Jette - jette1

Johns Hopkins Medicine

Description

Health care reform has reinforced the need to maximize value by targeting interventions eliminating preventable harms and increasing the utilization of surveillance models to promote health status

Functional status is an indicator of overall health

A key element to increasing the awareness of functional decline and appropriately intervening is frequently evaluating and documenting a practical functional assessment among disciplines and utilizing this scale to achieve functional reconciliation

This session will detail Johns Hopkins Medicines pragmatic approach to functional reconciliation The speakers also will focus on the population health and the drive for clinical and financial outcomes within the hospital system through post-acute care and into the ambulatory environment

Objectives

bull Define functional reconciliation and identify opportunities for practical use of functional measures to trigger targeted intervention to enhance outcomes or reduce costs along the health care continuum

bull Present considerations and compromises in choosing interdisciplinary functional outcome and status measures as part of a coordinate institutional functional assessment strategy

bull Examine electronic medical record design considerations to support collection aggregation and reporting of data to facilitate clinical decision making

bull Discuss practical strategies to implement and communicate coordinated interdisciplinary functional assessment measures across the continuum

PERSPECTIVE

Alan Jette PT PhD

Director of The Health and Disabilities Research Institute

Boston University School of Public Health

ajettebuedu

ajette1

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 3: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Johns Hopkins Medicine

Description

Health care reform has reinforced the need to maximize value by targeting interventions eliminating preventable harms and increasing the utilization of surveillance models to promote health status

Functional status is an indicator of overall health

A key element to increasing the awareness of functional decline and appropriately intervening is frequently evaluating and documenting a practical functional assessment among disciplines and utilizing this scale to achieve functional reconciliation

This session will detail Johns Hopkins Medicines pragmatic approach to functional reconciliation The speakers also will focus on the population health and the drive for clinical and financial outcomes within the hospital system through post-acute care and into the ambulatory environment

Objectives

bull Define functional reconciliation and identify opportunities for practical use of functional measures to trigger targeted intervention to enhance outcomes or reduce costs along the health care continuum

bull Present considerations and compromises in choosing interdisciplinary functional outcome and status measures as part of a coordinate institutional functional assessment strategy

bull Examine electronic medical record design considerations to support collection aggregation and reporting of data to facilitate clinical decision making

bull Discuss practical strategies to implement and communicate coordinated interdisciplinary functional assessment measures across the continuum

PERSPECTIVE

Alan Jette PT PhD

Director of The Health and Disabilities Research Institute

Boston University School of Public Health

ajettebuedu

ajette1

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 4: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Description

Health care reform has reinforced the need to maximize value by targeting interventions eliminating preventable harms and increasing the utilization of surveillance models to promote health status

Functional status is an indicator of overall health

A key element to increasing the awareness of functional decline and appropriately intervening is frequently evaluating and documenting a practical functional assessment among disciplines and utilizing this scale to achieve functional reconciliation

This session will detail Johns Hopkins Medicines pragmatic approach to functional reconciliation The speakers also will focus on the population health and the drive for clinical and financial outcomes within the hospital system through post-acute care and into the ambulatory environment

Objectives

bull Define functional reconciliation and identify opportunities for practical use of functional measures to trigger targeted intervention to enhance outcomes or reduce costs along the health care continuum

bull Present considerations and compromises in choosing interdisciplinary functional outcome and status measures as part of a coordinate institutional functional assessment strategy

bull Examine electronic medical record design considerations to support collection aggregation and reporting of data to facilitate clinical decision making

bull Discuss practical strategies to implement and communicate coordinated interdisciplinary functional assessment measures across the continuum

PERSPECTIVE

Alan Jette PT PhD

Director of The Health and Disabilities Research Institute

Boston University School of Public Health

ajettebuedu

ajette1

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 5: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Objectives

bull Define functional reconciliation and identify opportunities for practical use of functional measures to trigger targeted intervention to enhance outcomes or reduce costs along the health care continuum

bull Present considerations and compromises in choosing interdisciplinary functional outcome and status measures as part of a coordinate institutional functional assessment strategy

bull Examine electronic medical record design considerations to support collection aggregation and reporting of data to facilitate clinical decision making

bull Discuss practical strategies to implement and communicate coordinated interdisciplinary functional assessment measures across the continuum

PERSPECTIVE

Alan Jette PT PhD

Director of The Health and Disabilities Research Institute

Boston University School of Public Health

ajettebuedu

ajette1

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 6: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

PERSPECTIVE

Alan Jette PT PhD

Director of The Health and Disabilities Research Institute

Boston University School of Public Health

ajettebuedu

ajette1

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 7: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

8

Solving the Outcome

Measurement Dilemma

bull Need many items or many condition-specific instruments to cover all the relevant functional outcomes across a broad range of patients

bull The traditional administration of extensive instruments is burdensome to patient and clinician

bull Instruments lack the comprehensiveness needed to track patient progress across settings throughout an episode of care

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 8: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Function Value and Measurement

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 9: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Why is promoting

activity and mobility

important

metabolic

(fluid and electrolyte imbalance)

respiratory

(hypostatic pneumonia)

cardiovascular

(orthostatic hypotension thrombus)

musculoskeletal

(atrophy and contractures)

urinary elimination

(infection and dehydration)

bowel elimination

(constipation and dehydration)

integumentary

(pressure ulcers)

psychosocial (depression)

Body Systems

Disease

Debility Co-

morbidity

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 10: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

The Value Equation

ldquoAchieving high value for patients must become the

overarching goal of health care delivery with value

defined as the health outcomes achieved per dollar

spentrdquondash Michael Porter PhD Harvard Business School

Value = Outcome

Cost

Porter ME Teisberg EO Redefining health care creating

value-based competition on results Boston Harvard Business

School Press 2006

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 11: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Health Policy Brief Reducing Waste in Health Care Health

Affairs December 13 2012

httpwwwhealthaffairsorghealthpolicybriefs

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 12: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Waste lives in silos and healthcare silos

Orthopedics

Medicine Oncology

Function Pain Survivorship

Wellness and Rehabilitation

Neurology

Primary

Care

Post-Acute

bull Home Care

bull Inpatient Rehab

Ambulatory

Hospital

bull ICU

bull Ward

PT MD RN SLP

Patient and Family

Admin

PT 1

PT 2 PT 72

Standardized Care

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 13: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Employee Health

Surveillance of Cancer

Or Cancer Recurrence

Population Health

EMR and informatics

Hospital Capacity Optimization

Readmissions

Activity and

Mobility

Promotion

Wellness

Patient Centered Care

Activity and Mobility Promotion (AMP)

Cancer Survivorship

Clinical Pathways

14

Patient Harms

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 14: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

A Problem

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 15: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation - Background

Anita Bemis-Dougherty PT DPT MAS

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 16: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

What is Functional Reconciliation

bull Formal comparison of a patientrsquos functional ability prior to hospitalization with their current status at all transitions in level of care within institutions and between institutions and outpatientcommunity resources

bull This concept is similar to ldquomedication reconciliationrdquo a well-known element of performance of the Joint Commission standards ldquoprocess of comparing a patients medication orders to all of the medications that the patient has been takingrdquo

Elliott D1 Davidson JE Harvey MA Bemis-Dougherty A Hopkins RO etal Exploring the scope of post-intensive care syndrome therapy and care engagement of non-critical care providers and survivors in a second stakeholders meeting Crit Care Med 2014 Dec42(12)2518-26

httpwwwjointcommissionorgsentinel_event_alert_issue_35_using_medication_reconciliation_to_prevent_errors Accessed 1-16-2016

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 17: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Risk Assessment and Standardized Functional Measures

bull Risk assessment is a key element to ensure that patient safety and continuity of care are highlighted during transfers or transitions to different care levels within or between healthcare organizations

bull Limited agreement on the use of standardized functional measures that demonstrate reliability validity and utility for clinical use across the entire continuum of care from the ICU to home environment

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 18: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Measurement Strategy

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 19: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation Vision

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 20: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Rankin

Braden

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Glasgow

Tinetti

Fall Risk

Level of Assist

Fatigue

Scale FIM

Core Measures

CAM-ICU

PROMIS

Laps Walked

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 21: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Johns Hopkins Hospital (JHH) Functional

Assessment Strategy ndash Tool Selection

bull Interdisciplinary

bull Efficient documentation

ndash EMR design

ndash Regulatory

requirements

bull Meaningful across

settings and initiatives

bull Practical and Feasible

bull If possible vetted with

other institutions

bull Drive Intervention and

Clinical Decision

(MCID)

bull Composite and specific

measures

ndash Meaningful clinical

difference

ndash Ceiling and floor

bull Standard diagnosis

specific measures

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 22: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Activity Measure for Post Acute Care

(AM-PAC)

bull 25 years in development

bull Validated across all levels of care

bull 240 items ndash 3 domains

bull Computer Adapted Test

bull Can be shortened and answered by surrogates

bull Short Forms in use at JHM

ndash Inpatient

ndash Homecare

ndash Outpatient ndash Rehabilitation Clinics

ndash Ambulatory Clinics

bull Stages and Minimum Clinical Important Difference

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 23: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Sport Community Home Room ChairBed

bull AM-PAC Expected

Performance Each

Stage

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 24: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Diagnosis Specific

bull Move towards standards

ndash Intermountain UPMC Cleveland Clinic etc

ndash Interdisciplinary team at JHM

bull Measures only work when completed by regularly

ndash Feasibility and Workflow

bull Law of diminishing returns

ndash Minimum Data Set

bull What works for our Primary Care team

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 25: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Leveraging Systems to Establish Function

as a Vital Sign

Kelly N Daley PT MBA

Director of Informatics amp Analytics

KdaleyKelly

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 26: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

AM-PAC reconciliation vision

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 27: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Systems informed our key

questions about function

Patient Level (providers)

ldquoHas function dropped significantly requiring interventionrdquo

ldquoHas function dropped between transitionsrdquo

ldquoHas the baseline been regainedrdquo

Aggregated Level (managersleaders)

ldquoIs PT seeing the right patients at the right time OT Nursingrdquo

ldquoIs there waste we can reducerdquo (ex unneeded visits)

ldquoCould we deploy our therapy staff for a better impactrdquo

ldquoCan we reduce adverse outcomes of carerdquo

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 28: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Teamed for success in

function as a vital sign

Informatics (Data Entry EMR)

Analytics (Data Presentation and Exploration)

Biostatistics

(Correlate Validate Publish)

Technical

(Data Aggregation hardware)

Clinical amp

Operations (Vision Goals

Training)

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 29: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

JHH leveraged the EHR for

functional reconciliation

ndash Input of data

ndash Movement and aggregation of data from

multiple systems (ETL)

ndash Stage data in preparation for reporting and

analysis tools (staging tables)

ndash Analyze and deliver actionable information

Reports

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 30: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Set up systems to

ldquoGet the datardquo

Our systems were NOT already set up to

collect all of the functional data we needed

to answer our questions and support the

culture of mobility across transitions

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 31: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Clinical Data

JHH data challenge 1 Join

utilization (cost) + clinical (quality) data

Patients and

Encounters

Admissions

Transfers amp

Visits

Surgical Cases

amp ED Visits

Demographics

Flowsheets

Orders

Clinical

Documentation

Medication

Accounts

Transactions

Coverages

Procedures

Paid Claims

Cost per

Encounter

Outcomes

Utilization and

Finance Data

Accounts

Transactions

Coverages

Paid Claims

Cost per

Encounter

Scheduling

utilization

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 32: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Primary

Care

Acute

Hospital IRF Home

Care

OP

Rehab

JHH data challenge 2

Data integration across continuum

Silos of care and information

[redundancy waste inefficiency]

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 33: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Discrete data collection

Collect data in data tables

Brief and standard

mobility data entry

INPUT Clinical informatics for EHR

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 34: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Efficient input

Guided and

standardized

entry

Minimal burden on PT

- Short form 1 clickitem

- EMR Calculates

INPUT into EHR Therapy AM-PAC

Nursing Physician

Stilphen Mary and Passek Sandi - Originators of ldquo6-Clicksrdquo design in MediLinks for PT

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 35: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Data pathway (before)

MediLinks

Allscripts Sunrise

Data Mart

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 36: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Desired data pathway (after)

OTPT

Function

Data

RNMD

Function

Data

Central Hospital Key

Data Readmissions

DC Dispo Attending

MD

MediLinks

Allscripts

Sunrise

Data Mart

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 37: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Developed analytics

large data tables gtgt telling a story

AM-PAC Acute Care Mobility Score -

Impairment

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 38: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Our solutions to leverage EMR for

functional reconciliation

bull Create feasible input of functional measure - by all providers

bull Partner with key team members

bull Aggregate data for usage

bull Report at provider and managerorganizational levels

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 39: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation in the

Acute Hospital

Michael Friedman PT MBA

Director Rehabilitation Therapy Services

mfried26jhmiedu

mkfrdmn

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 40: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Experience in the Intensive Care Unit

Critical Care Rehabilitation Quality Improvement Project

2007

Shown decrease in

bull Medical ICU (MICU) days in patients with benzodiazepine and narcotic use and improved delirium status

bull Average length of stay in the MICU (49 vs 70 days) and hospital (141 vs 172) compared to the prior year

Needham DM et al (2010 July) Top Stroke Rehab 201017(4)271ndash281

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 41: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Our first of many questions

If we can mobilize

people in the ICU why

canrsquot we throughout the

hospital

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 42: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Tra

ns

lati

ng

Researc

h i

nto

Pra

cti

ce (

TR

IP)

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 43: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Is immobility as important as missed

medication

0 of 37 surgery patient charts demonstrated ldquoconsistentrdquo

documentation of mobility

Awareness

Volume or Mindspace

Priority

Accountability and Incentive

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 44: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Interdisciplinary Functional

Assessment Operating Strategy

Engage

Demonstrate Value

Integrate Communication

Workflow

Buy In

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 45: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Buy In RN Documentation Burden

AM-PAC

JH-HLM

PTOT G-Codes

CMS COP for Discharge

Meaningful Use

EMR Transition

Orders and Protocols

Care Coordination

Readmissions

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 46: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Workflow Across the Hospital

bull Documentation tools built in EMR

ndash Johns Hopkins ndash Highest Level of Mobility (JH-HLM)

ndash AM-PAC Inpatient Mobility and Activity Scales

bull Feasible and Meaningful Documentation Roles and Frequency

ndash JH-HLM

bull RN or Tech 2-3x per day

ndash AM-PAC

bull Nursing at admission to unit and M W F

bull PT and OT at every visit

bull Population specific workflows for outliers

bull (OBGYN Psychiatry Inpatient Rehab Pediatrics)

bull Identify patients at mobility risk

bull Establish interdisciplinary mobility plan

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 47: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Johns Hopkins Highest Level of Mobility (JH-HLM) - Progression

BED

CHAIR

STAND

WALK

250+ FEET

25+ FEET

10+ STEPS

1 MINUTE

TRANSFER

SIT AT EDGE

TURN SELF

ACTIVITY

LYING

MO

BIL

ITY

LE

VE

L

8

7

6

5

4

3

2

1

Score

patient with poor outcome

Contact Johns Hopkins Medicine for

permissions and instructions for use

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 48: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Mobility AM-PAC (score 6-24)

54

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 49: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Integrate Communication

bull Interdisciplinary Care Coordination

bull Nursing Report

bull MD Rounds

bull EPIC Implementation

ndash JH-HLM for PT and OT

ndash JH-HLM goals

ndash JH-HLM activity orders and protocols

bull AM-PAC discharge Planning

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 50: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

What do I do with this number

bull Consider Rehab referral andor establish mobility

plan

ndash 10 point change in AMPAC t-score or stage

change

ndash 3 day change in JH-HLM

bull AM-PAC raw score 22-24 considering canceling

PTOT consults

bull AM-PAC raw score less than 17 consider placement

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 51: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

ENGAGEMENT AND

ACCOUNTABILITY

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 52: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Staff Feedback How are we doing

Documentation Compliance

Progress of Project

Goal Documentation 3 x daily Documentation 2 x daily

58

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 53: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Outcomes of 12 month Early

Mobility QI Project

Hoyer et al Journal of Hospital Medicine 2016 (in press)

bull Daily Ambulation increased from 43 to 70

bull Improved change in Mobility during hospitalization

increased from 32 to 45

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 54: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Outcomes of 12 month Early

Mobility QI Project - LOS

bull LOS was reduced by 040 days for all patients

bull Patients with Expected LOS gt7 days had LOS reduced by 111

days

bull Patients with longer ELOS patients had significantly reduced

LOS compared to control medicine units (unpublished data) Hoyer EH Friedman M Lavezza A Wagner-Kosmakos K Lewis-Cherry R Skolnik JL Byers SP Atanelov L Colantuoni E Brotman DJ Needham DM

Promoting mobility and reducing length of stay in hospitalized general medicine patients A quality improvement project Journal of Hospital Medicine 2016 (in

press)

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 55: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Injurious Fall rate did not

increase during QI project

Barrier Perception

that increasing patient

mobility patients will

increase the rate of

patient falls Our data

suggests this may not

be true

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 56: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Reducing Therapy Consults for Adult

NeurologyStroke Pts with No Impairments

Number of OTPT visits per patient stay increased from 38 to 46 per patient

hospitalization

Percent of Initial OTPT visits for AMPAC 21-23 reduced from 124 to 108

Time Period Initial PTOT

AMPAC =24

Baseline

(1114-63014)

138

FY2015 Q1 133

FY2015 Q2 126

FY2015 Q3 84

FY2015 Q4 66

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 57: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation in the Home

Care Setting

Suzanne Havrilla PT DPT GCS COS-C

shavril1jhmiedu

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 58: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Purpose

bull OASIS (Outcomes and Assessment

Information Set) is the tool required in home

care for all patients with Medicare and

Medicaid insurances

bull This tool does not ldquotalkrdquo to other functional

assessment tools performed in other areas of

rehab

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 59: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Our Goals

bull Develop a tool that would provide a validated

ldquosnap shotrdquo of function for use across all care

settings

bull Achieve functional reconciliation across

ambulatory settings

bull Drive value based care

bull Allow for meaningful data collection

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 60: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Scope

bull Develop amp test first home care AMPAC

tool

ndash Physical Therapy

ndash Occupational Therapy

ndash Speech Language Pathology

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 61: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Who What When w

ho

All patients receiving rehab

wh

at

Home care

AM PAC tool

wh

en

First and final therapy visits

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 62: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Our Steps

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 63: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Obtaining Buy in

Appealing to the ldquoWIFMrdquo

I just want to

see my

patients

Already get

this info on

OASIS

More documentation

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 64: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Fostering a Shift in Culture

demonstrate our value

best practice

service to the right patients

use function as a predictor

data driven

professional responsibility

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 65: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Work flow analysis PILOT

bull March Develop tool

bull July- EMR

bull August Staff intro

bull SeptemberData collection

2014

bull April- initial analysis

bull June- EMR integration

bull September-Share data with staff

bull November- opportunities across health system

2015 bull Ongoing

data collection

bull Speech results

2016

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 66: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Implementation

bull Staff education on completion of tool (by

therapistrsquos proxy or direct report from

patients)

bull Tool development in EMR

bull Roll-out 9114

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 67: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Basic Mobility for PT

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 68: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Daily Activity for OT

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 69: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Applied Cognitive for ST

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 70: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Physical Therapy Results

(Paired T-Test and CI)

1812

2275

0

5

10

15

20

25

Admission Discharge

Physical Therapy AM-PAC Score

N Mean StDev SE Mean

Adm PT Score 1555 18120 4260 0108

Dschg PT Score 1555 22751 4519 0115

Difference 1555 -46315 36185 00918

95 CI for mean difference (-48115 -44515)

T-Test of mean difference = 0 (vs not = 0) T-Value = -5047 P-Value = 0000

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 71: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Occupational Therapy Results

(Paired T-Test and CI)

N Mean StDev SE Mean

Adm OT Score 393 23478 5088 0257

Dschg OT Score 393 28079 4978 0251

Difference 393 -4601 3611 0182

95 CI for mean difference (-4959 -4242)

T-Test of mean difference = 0 (vs not = 0) T-Value = -2525 P-Value = 0000

23

28

21

22

2324

2526

27

2829

Admission Discharge

Occupational Therapy

AM-PAC Score

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 72: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Challenges Limitations

bull Tool development

bull Overcoming staffrsquos documentation burden

bull Incorporating into EMR with ability to extract

data

bull Not a fall risk tool (CMS requirement for home

care)

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 73: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Value Opportunities

bull Use AM PAC score to strengthen rehab

recommendation post home care

bull Educate HCC to use inpatient score to further

justify disposition from acute care

Tools to Be

Objective

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 74: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Next steps

bull Evaluate ST tool effectiveness

bull Evaluate effectiveness with specific patient

population across continuum

bull Study correlation between initial score and

number of visits needed by discipline in home

care

bull Potential cross walk with OASIS

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 75: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation in the

Outpatient Environment

Laurie Fitz PT CLT STARC

lsweet1jhmiedu

lsweet2_sweet

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 76: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Our Goals

Implement systematic data collection and

utilization of defined outcome measures to

bull Improve awareness of function amongst providers as

a key component of ldquohealth staterdquo

bull Increase awareness of previously unidentified at-risk

populations

bull Target interventions (right provider right time)

bull Reduce inefficient variation in care (QI)

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 77: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation

Medical Event

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 78: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Functional Reconciliation

Chronic Disease Gradual Decline

Surveillance of Geriatric and Oncology populations

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 79: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

LEFS

ABC

Scale

AM-PAC

Glascow

The DYS-Functional Assessment Puzzle

6 Min Walk Berg Tinetti

Fall Risk

Level of Assist

Fatigue

FABQ

GROC

Quick DASH

Oswestry

Quality of Life

Scales

Productivity

Documentation

Burden

Irsquom too

Busy

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 80: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Two Phases

bull Phase I ndash Internal to Rehabilitation

ndash AM-PAC across all therapists and PMR

ndash Diagnosis specific measures

bull Phase II ndash External Integration

ndash General Surgery

ndash Medical Oncology

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 81: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Our Approach

1 Staff Buy InCulture Change

2 Workflow Analysis

3 Implement

4 ReviewAudit Process

5 Define Future Goals

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 82: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Questions to ask yourself

bull Do you systematically assess function

bull Do you systematically communicate function across

disciplines

bull How do you identify at risk patients

bull Who intervenes

bull When and how do they intervene

bull How do you measure successful interventions

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 83: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Achieving Therapist Buy In

Educate and Engage Staff bull Seek out internal champions

Therapist A Therapist B

Silos of care and information

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 84: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

External Buy In

What is a successful outcomemedical endpoint

bull Quality of life

bull Return to home

bull Return to work

bull Return to play

bull Return to everything

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 85: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

External Buy In

Impact of Functional Status on 30-day

Readmissions

- Patients with functional status impairments have increased odds of readmission

- Medicine (v neuroortho) pt w low functional status highest readmission rate of 33

Hoyer et al J HospMed 20149(5)277-282

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 86: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

External Buy In

Post treatment oncology patient concerns 2300 participants

bull Energy - 56 did not receive care

bull Concentration - 83 did not receive care

bull Sexual function ndash 71 did not receive care

bull Neuropathy - 60 did not receive care

bull Pain - 37 did not receive care

bull Lymphedema ndash 33 did not receive care

bull Incontinence ndash 69 did not receive care

bull Lungs ndash 47 did not receive care

bull Heart ndash 32 did not receive care

Ruth Rechis P L (2010 June) HOW CANCER HAS AFFECTED POST-TREATMENT SURVIVORS A LIVESTRONG REPORT

Retrieved July 15 2011 from Live Strong org httpwwwlivestrongorgpdfs3-0LSSurvivorSurveyReport

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 87: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Internal Implementation

bull AM-PAC

bull Cervical

ndash NDI

bull Lumbar

ndash Modified Oswestry

bull Upper Extremities

ndash Quick DASH

bull Hip

ndash LEFS

bull Knee

ndash KOS (ADLSports)

bull FootAnkle

ndash FAAM (ADLSports)

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 88: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Make Collection Seamless

RED= Neck Disability Index (NDI)

BLUE= Quick DASH

BROWN= Oswestry Disability Index (ODI)

GREEN= Lower Extremity Functional Scale (LEFS)

PURPLE= Knee Outcome Survey (KOS)

YELLOW= Foot and Ankle Ability Measure (FAAM)

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 89: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Audit Results

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 90: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

New Breast Oncology

Patient calls to schedule

Medical Oncology

Patient completes AM-

PACfunctional screen with

assigned CMA

CMA documents in EPIC

Surgical Oncology

External Implementation

(Rooming)

Patient arrives and given

intake forms

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 91: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Choosing The Measure

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 92: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Current Status

bull MD clinics currently in implementation phase

ndash Workflow analysis

ndash Meaningful frequency of assessment

ndash Provider education

ndash EMR build

bull Reality

ndash EMR transition July 1

ndash Changing personnel

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 93: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Lessons Learned

bull Persistence

bull You will need to make

adjustments

bull Define mode of data entry

bull Feedback is key

bull Staff have great ideas

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 94: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Implementation to scale IMPLEMENTATION TO SCALE

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 95: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Ability to Implement at Scale

Tra

ns

lati

ng

Res

ea

rch

in

to P

rac

tice

(TR

IP)

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom

Page 96: Functional Reconciliation: Implementing Outcomes Across ...€¦ · care syndrome therapy and care: engagement of non-critical care providers and survivors in a second stakeholders

Contact and Resources

rehabhopkins

bull Michael Friedman

ndash mkfrdmn

ndash mfried26jhmiedu

bull Anita Bemis-Dougherty

ndash anitabemis-doughertyaptaorg

ndash abemisd1

bull Kelly Daley

ndash KdaleyKelly

ndash kdaley3jhmiedu

bull Laurie Fitz

ndash lsweet1jhmiedu

ndash lsweet2_sweet

bull Alan Jette

ndash ajettebuedu

ndash ajette1

bull Visit Us at Booth 145

bull Save the date November 3rd-5th

ndash A Quality Improvement Approach to

Interdisciplinary Activity and Mobility

Promotion

ndash Fifth Annual Critical Care Conference

bull AM-PAC

ndash httppac-metrixcom am-pac_short-

form

ndash PAC-MetrixMediwarecom