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FULLVALUE.FULL STOPHow to scale innovation and achieve full value with Future Systems

TECH IS EVERYWHERE, BUT VALUE ISN’T.

Copyright © 2019 Accenture. All rights reserved. 2

Today’s C-suite is investing in the latest technology. However, they struggle to realize the full value, resulting in an innovation achievement gap.

WE’VE FOUND THE ANSWER TO HOW COMPANIES CAN CLOSE THE INNOVATION ACHIEVEMENT GAP


313Companies

16Industries

Canada

Accenture has conducted its largest enterprise systems survey ever, studying both “Leaders”, who are building Future Systems, with “Laggards,” who are investing in—but not scaling—innovation.

ARE YOU FACING AN INNOVATIONACHIEVEMENT GAP?A difference between potential and realized value from your technology investments.



WHY DOES IT MATTER? A STAGGERING DIFFERENCE IN PERFORMANCE.

Companies who are evolving to Future Systems are growing at twice the rate of companies who are struggling to scale innovation.


AND, THE DIFFERENCE WILL CONTINUE TO GROW

* Leaders' expected growth is represented by the purple line and Laggards the blue line (self-reported). This illustrative model shows the opportunity cost of not evolving to Future Systems using a company with $10 billion in revenue in 2015.

22

43

4


LEADERS ARE EVOLVING TO FUTURE SYSTEMS

Systems that take advantage of blurring boundaries to create new spaces where ideas and partnerships can flourish.

Systems that learn, improve, and scale by themselves, eliminating the friction that hinders business growth and helps humans make better decisions, much faster.

Systems that talk, listen, see and understand just like we do, bringing elegant simplicity to every human-machine interaction.

Boundaryless Adaptable Radically Human1

LEADERS’ MINDSET

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LEADERS HAVE A CLEAR VISION FOR FUTURE SYSTEMS

75% of our respondents say that systems are breaking down the boundaries between data, infrastructure and applications, between humans and machines, and even between competing organizations.

80% of Leaders agree that decoupling the entire IT stack is a key step towards adaptable systems.

91% of Leaders are extremely effective at working with cross-department teams that combine IT and business to create customer-centricsolutions.

Boundaryless Adaptable Radically Human1

LEADERS’ MINDSET

2 3

84 76 88

LEADERS ARE AHEAD OF THE GAME INADOPTING NEW TECHNOLOGIES

Copyright © 2019 Accenture. All rights reserved. 9* Technologies used within the last year, more than a year ago, more than 3 years ago, or more than 5 years ago

Leaders Laggards

LEADERS’ MINDSET

Leaders adopt new technologies earlier, develop higher levels of expertise, and prioritize and sequence implementations in optimal ways.

TECHNOLOGIES IMPLEMENTED100%

100%

88%

82%

100%

82%

94%

94%

82%

94%

75%

67%

61%

52%

43%

46%

42%

42%

46%

40%

Big data analytics

Streaming/real-time data

Cloud SaaS/Software as a service

Cloud IaaS/Infrastructure as a service

Internet of Things (IOT)

Cloud PaaS/Platform as a service

Data Lakes (data repository)

Open Source

Hybrid Cloud

Bottom-Up AI (E.g. deep learning, machinelearning)


LEADERS INVEST MORE IN INNOVATION

LEADERS’ MINDSET

Leaders spend a much higher proportion of their IT budgets oninnovation. And, expect to further increase their spend in the future.

PROPORTION OF BUDGET SPENT ON INNOVATION, NOW AND EXPECTED

Copyright © 2019 Accenture. All rights reserved. 11Leaders Laggards

LEADERS EXCEL AT SCALING INNOVATION

LEADERS’ MINDSET

Leaders target 3X more of 13 critical business processes with technologies they adopt.

PROCESSES TARGETED

88%

88%

100%

100%

94%

82%

88%

88%

88%

82%

82%

82%

71%

40%

39%

31%

18%

26%

21%

26%

29%

22%

23%

15%

14%

11%

Information technology (IT)

Customer / citizen service

Business operations and change management

Risk and compliance

Marketing and sales of products and services

New product/service development andmanagement

Finance

Supply chain management for products

Supply chain management for services

Human capital/talent management (HR)

Facilities/Asset management

Vision and strategic planning

Public relations (PR) and outreach

LEADERS INVEST IN TALENT TO ADVANCE FUTURE SYSTEMS


of Leaders use experiential learning.

of Leaders launch apprenticeship programs.

82% 71%

LEADERS’ MINDSET

Leaders use experiential learning at 3X the rate and launch apprenticeship programs at 2X the rate of Laggards.

THERE’S METHOD IN THE MINDSET Leaders consistently take five key actions to close their innovation achievement gaps and rise above the rest.


1.Adopt technologiesthat make organizationsfast and flexible

of Leaders and adopt critical technologies such as microservice architectures, containers and Kubernetes that allow for the decoupling of data, infrastructure and applications.

LEADERS’ METHODS

100%


2.Get grounded in cloud computing

of Leaders treat the cloud as a catalyst for innovation and have adopted sophisticated cloud services like serverless computing.

LEADERS’ METHODS

100%


3.Recognize data as being both an asset and a liability

LEADERS’ METHODS

of Leaders ensure data quality and continue to enrich their data.

94%


4.Manage technologyinvestments well –across the enterprise

of Leaders systematically track return on investments in automation across the organization.

LEADERS’ METHODS

100%


5.Find creative ways to nurture talent

LEADERS’ METHODS

of Leaders use AI and advanced analytics to personalize learning, predict skills needs and match workers’ skillrequirements with appropriate training modules.

88%

NOW IS THE TIME TO MAKE YOUR MOVE TO FUTURE SYSTEMS

www.accenture.ca/futuresystems

http://www.accenture.com/futuresystems

full value. full stop - accenture€¦ · full value. full stop how to scale innovation and achieve...

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