full policies and procedures.doc

8/10/2019 Full Policies and procedures.doc

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Policies and proceduresRainbow Tots Playgroup

Wednesfield Christian CentreBroad Lane South

WednesfieldWolverhamptonWV11 R!

Telephone "1#"$ %#'( )ondays * Wednesdays +,L!

Sadie Lambert Telephone ,o "(#(-%#%"-

"&." ."$$1."-."'

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INDEX

1. ADMISSIONS.2. SETTLING IN - No Tears3. A I!AL" DEPA T# E AND $A%& #P PLAN.

'. PA ENTS AS PA NE S.(. GOING O#T SIDE). E*#ALIT+ AND DI!E SIT+,. %ON IDENTIALIT+

. $E/A!IO# AND SAN%TIONS.0. OOD MANAGEMENT P EPE ATION O E ES/MENTS

1 . IN%L#SION POLI%+.11. SA EG#A DING12. A%%ESS TO IN O MATION PE SONEL DATA P OTE%TION13. MO$ILE P/ONES

1'. IN T/E E!ENT O A %/ILD$EING LOST 1(. INTIMATE %A E1). S#SPI%IONS O ALLEGATIONS AGAINST MEM$E O STA AND /ISTLE$LO ING1,. /ISTLE $LO ING POLI%+1 . SA EG#A DING 4 AIL# E TO %OLLE%T 10. %ONSENT O P/OTOG AP/+ AND !IDEO2 . /EALT/ AND SA ET+.21. /EALT/5ILLNESS" EME GEN%IES AND MEDI%ATION22. EX%L#SION P O%ED# ES O ILLNESS5%OMM#NI%A$LE DISEASE.23. I E E!A%#ATION

2'. %OMPLAINTS P O%ED# E %OMPLAINTS O M2(. %ONTINGEN%+ A ANGEMENTS2). STA !OL#NTEE S DE!ELOPMENT T AINING2,. STA IND#%TION2 . DOES AND DONTS20. SA E AND SO#ND IN T/E %A


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ADMISSIONS

Rainbow Tots playgroup is registered for $- /hildrenBetween the ages of $ and - years

+ther matters ta0en into a//ount in de/iding entry to playgroup are 2

13 4vailability of va/an/ies$3 The /hild needs to be aiming towards being /lean and dry5 free from wearing

nappies3

We have never dis/riminated5 and have no intention in the future ofdis/riminating5 against any /hild on grounds of gender5 ra/e5 religion5 /olour5 /reed5Physi/al or spe/ial needs3

+n admission to Rainbow Tots the /hild and parents will be as0ed to visit thesetting and the enrolment pa/0 will be given to the parents to read and fill in5 asmu/h information as possible will be gathered to get to 0now the /hild and theparents5 so that a smooth indu/tion /an be possible3


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SETTLING IN

13 When a /hild has been offered a pla/e at Playgroup5 there will be an

opportunity for them to visit with their parent./arer3$3 The 6ey Person will wor0 in partnership with parent./arers to settle the

/hild into the playgroup as 7ui/0ly as possible5 using the8 ,o Tears pro/ess83

3 9a/h /hild will be assigned a 6ey Person who will be a point of /onta/t for your /hild and will /arry out assessments to help ea/h /hild wor0 towardstheir ne:t steps while en;oying what they are doing3

-3


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No tears processTaken from tested theory by Penny Tassoni author of child development books and lecturer .

1. Parent/Carer sits about 3 chairs away from your child and keyworker.

Parent is given a maga ine with these details! parent screens eyes and readsthe maga ine and does not have eye contact with their child and does notinterrupt but lets the key person play with the child.After a time key person asks if the child would like a sticker.If the child accepts the sticker, the child trusts the key person

". #ey person resumes play. $hen key person coughs! parent gets up and movesa couple more seats away and then after a short time gets up and moves back.

%epeat this again.

3. $hen key person coughs again parent gets up and says

Im going to get a sticker for you and Im coming back. Parent waits & minutes and then come back in.

'. $hen parent comes back into the room with a sticker the parent goes to thechild and say Ive got your sticker and I have come back ! comfort the

child if needed then parents sit down. (f your child is happy then we gothrough this process once more.

&. (f your child is still upset then we start from the beginning.

$e can repeat this as often as needed so that your child settles more )uickly with asless tears as possible. The aim of the process is to help your child to make a goodattachment with their key person.


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A I!AL" DEPA T# E AND $A%& #P PLAN

9very adult and /hild that arrives at playgroup will re/eive a warm wel/ome3uringthis time5 staff should be /areful not to /ause undue stress to the /hild3=f parents /annot be /onta/ted5 all emergen/y numbers are to be used3


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PA ENTS AS PA TNE S

The playgroup team will wor0 with parents as partners in providing 7uality /are fortheir /hildren3

13 4ll parents are wel/ome to visit playgroup on an indu/tion morning prior totheir /hild starting3

$3 Could you please ma0e sure /hild information forms are fully /ompleted onentry with as mu/h information as possible so that we /an tailor development

e:perien/es for ea/h individual /hild33 Parents have a//ess to their /hild8s re/ords and are /onsulted in respe/t ofthe /are given3

-3 =nformation about playgroup a/tivities and events is regularly distributedand daily updates of information /an be found on our wipe board in the foyer3

'3 Parents /an inspe/t all the poli/ies and pro/edures of the playgroup and theyare available at every session3 4nd when the /hild starts playgroup theparents are dire/ted to www3wednesfield3org were full poli/ies and

pro/edures /an be found for them to read3%3 Rainbow Tots Playgroup put on spe/ial events whi/h parents and /arers are

invited to attend3(3 Parents are en/ouraged to as0 7uestions regarding their Child at the

beginning and end of ea/h session3&3 4 suggestion system is in operation in the form of evaluation forms sent out

twi/e a year3#3 4 Profile is put together about ea/h /hild and dis/ussions will ta0e pla/e

between parents and 0eywor0er during the s/hool year and will be re/ordedand put into the /hild8s profile3

1"3 The playgroup manager and 0eywor0ers are available at the beginning and endof every session if you need to dis/uss anything at all5 please feel free to as0 fora /onfidential meeting away from other parents3
http://www.wednesfield.org/http://www.wednesfield.org/


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Goin6 ou7side polic8

Before going outside in a se/ure area

a? )a0e sure all /hildren have got appropriate /lothing to go outside3

b? Car par0 or the garden is /he/0ed 13 See ris0 assessment$3 Cars par0 appropriately

3 Litter et/3 is /leared-3 The gates are lo/0ed and a member of staff has the 0ey on them5 to open the

gates if ne/essary3

/? Staff ratio to /hildren should be $ % or 1$ or - $-

d* When a /hild needs to go ba/0 inside to use the toilet or for any other reasonthen one member of staff will ta0e them in side and as0 another member of

staff to deal with the /hild3 The staff member will go straight ba/0 outside to0eep the ratio $ % if this ratio /annot be a/hieved then all of the /hildren andstaff should /ome ba/0 inside3


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E*#ALIT+ AND DI!E SIT+ POLI%+

S7a7e9en7 o: in7en7The Playgroup ta0es great /are to treat ea/h individual as a person in their ownright5 with e7ual rights and responsibilitiesto any other individual5 whether they are an adult or /hild3>is/rimination under gender5 ra/e5 religion5 /olour5 /reed5marital status5 ethni/ or national origin or politi/al belief5 has no pla/e within thisgroup3 Should any person believe that this poli/y is not being totally /omplied

with5 it is their duty to bring the matter to the attention of the Sadie Lambert atthe earliest opportunity3

E;uali78 o: oppor7uni78We set out to assist all /hildren attending the Playgroup to attain their ma:imumpotential within their per/eived /apabilities3 4n individual re/ord of a /hild8sdevelopment is maintained5 showing their abilities5 progress rate and areasneeding further staff assistan/e5 or outside agen/ies3

We will endeavour to /ater for all the /hildren8s needs in our /are and help every/hild learn through play and we will en/ourage so/ial s0ills for the ne:t importantstep5 to s/hool3 Rainbow Tots playgroup /overs the seven areas /overed by theearly learning goals and edu/ational programmes3

Tice Pro>ision ,o /hild will be dis/riminated against on the grounds of gender5 ra/e5 religion5/olour or /reed3 Wherever possible5 those designated disabled or disadvantaged


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will be /onsidered for a pla/e5 ta0ing into a//ount their individual /ir/umstan/esand the ability of the Playgroup to provide the ne/essary standard of /are3The playgroup will strive to ensure that all servi/es and pro;e/ts are a//essibleand relevant to all groups and individuals in the /ommunity within targeted agegroup3

We will strive to promote e7ual a//ess to servi/es and pro;e/ts by ta0ing pra/ti/alsteps su/h as ensuring a//ess to disabled people3

Pla8 leaders5/elpers4ll play leaders.helpers are e:pe/ted to /o2operate with the implementation5monitoring and improvement of this and other poli/ies3 4ll play leaders.helpersare e:pe/ted to /hallenge or see0 help or advi/e from person in /harge5 language5a/tions5 behaviour and attitudes whi/h are oppressive or dis/riminatory on the

ground as spe/ified in the Statement of intent3


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%ON IDENTIALIT+

=t is a legal re7uirement for playgroup to hold information about the /hildren that

attend3 Basi/ information is used for registers5 emergen/y /onta/ts and futureevents however all re/ords will be stored in a safe lo/0ed pla/e3

4s /hildren8s wor0ers through our /lose relationship with both /hildren and

parents5 we may learn more about your families3 We are aware that this

information is /onfidential and only for use within this setting3 =f any information

is re7uested for whatever reason5 the parent8s permission will always be sought3

=f5 however5 a /hild is /onsidered at ris0 our safeguarding poli/y will override/onfidentiality3


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$E/A!IO# AND SAN%TIONS

Children need to have boundaries of behaviour for their own safety and thesafety of their peers3 Within Rainbow Tots we aim to set these boundaries in away whi/h helps the /hild to develop a sense of the signifi/an/e of their ownbehaviour5 both in their environment and those around them3 Restri/tions on the/hild8s natural desire to e:plore and develop their own ideas and /on/epts are 0eptto a minimum3 San/tions applied in the /ase of una//eptable behaviour must ta0ein to a//ount of the age and stage of development of the /hild5 be relevant to thea/tion or a/tions and be fair3

Rainbow Tots shall ensure that the parents./arers are fully informed about andsupport the a/tions being ta0en to modify the /hild8s una//eptable behaviour3Corporal punishment @Slapping5 sma/0ing or sha0ing? will never be a//eptablepra/ti/es in Rainbow Tots and will never be used3Aowever it may be ne/essary to use restraining a/tion in an emergen/y to preventpersonal in;ury3Parents./arers should feel free to dis/uss any /on/erns they may have with the

person in /harge3 4ll matters will be treated in the stri/test /onfiden/e313 Rainbow Tots believes in promoting positive behaviour3$3 We aim to en/ourage self2dis/ipline5 /onsideration for ea/h other5 our

surroundings and property33 By praising /hildren and a/0nowledging their positive a/tions and attitudes5

we hope to ensure that /hildren see that we value and respe/t them3-3 Rainbow Tots rules are /on/erned with safety and /are and respe/t for ea/h

other3 Children who behave inappropriately by physi/ally abusing another

/hild or adult or by verbal bullying may be removed from the situation3 The/hild who has been upset will be /omforted and the adult will /onfirm thatthe other /hild8s behaviour is not a//eptable3 =t is important to a/0nowledgethat the /hild is feeling angry or upset and that is the behaviour we arere;e/ting5 not the /hild3


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'3 Aow a parti/ular type of behaviour is handled will depend on the /hild andthe /ir/umstan/es3 =t may involve the /hild being as0ed to sit on their /hairwith a play leader to tal0 and thin0 about what he or she has done3

%3 The /hild will be en/ouraged to see if the /hild.person who was hurt isalright and to say sorry3

(3 Parents will be informed and as0ed to sign our in/ident boo03 =f their /hild ispersistently un0ind to others or if their /hild has been upset3 =n all /ases5inappropriate behaviour will be dealt with in Rainbow Tots at the time3Parents may be as0ed to meet with staff to dis/uss their /hild8s behaviour5so that we /an wor0 together to en/ourage positive behaviour at bothRainbow Tots and home3

&3 Children need to develop non2aggressive strategies to enable them to standup for themselves so that adults and /hildren listen to them3 They need to

be given opportunities to release their feelings more /reatively3#3 Children need their own time and spa/e3 =t is not always appropriate toe:pe/t a /hild to share and it is important to a/0nowledge /hildren8sfeelings3

1"3 Children must be en/ouraged to re/ognise that bullying5 fighting5 hurtingand ra/ist /omments are not a//eptable behaviour3 We want /hildren tore/ognise that /ertain a/tions are right and that others are wrong3

By positively promoting good behaviour5 valuing /o2operation and a /aringattitude5 we hope to ensure that /hildren will develop as responsible membersof so/iety3


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OOD MANAGEMENT

Ai9s

)eal times should be happy5 so/ial o//asion for staff and /hildren ali0e3

eneral Pro/edures

13 =ndividual dietary re7uirements will be respe/ted3$3 Staff will set a good e:ample of good table manners3

3 Cultural differen/es in eating habits will be respe/ted3-3 Children will be en/ouraged to say PleaseD and Than0 youD'3 Conversation will be en/ouraged5 but not shouting3%3 Children who are slow eaters will be given time and not rushed3(3 Children are offered a plain bis/uit or fruit on alternative days3&3 4 preferen/e of )il05 Water or Eui/e is offered to the /hildren5 whi/h is

/onfirmed by the parents when enrolling their /hildren3

#3 4ny a/tivities using food or drin05 allergies and dietary needs or re7uestswill be /he/0ed beforehand3


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IN%L#SION POLI%+

We believe that all /hildren have the right to be in/luded in broad and balan/edearly year8s e:perien/es3

Those learning e:perien/es should help them progress at their own pa/e in the/ompany of their peers3

We re/ognise that the term spe/ial needsD refers to all /hildren who re7uire

additional or spe/ial provision and this may be for a variety of reasons3We aim to identify any diffi/ulties a /hild may have and to wor0 with parents5/arers and where ne/essary other agen/ies to address those diffi/ulties3

We respe/t parent8s wishes and ta0e into a//ount the views5 /hoi/es andresponses of the /hild where possible3

Access 7o pre9ises and :acili7ies

We will provide suitable a//ess where reasonable ad;ustments apply this will ta0einto a//ount /ost5 available resour/es5 health and safety5 interests of other/hildren and other /onsiderations3We provide disabled a//ess into the building and we have disabled toilet on thepremises5 whi/h has easy a//ess in and out3

e ?ill pro>ide an inclusi>e en>iron9en7 @8 -9nsuring that by planning /ontains a/tivities and approa/hes to enable all /hildrento progress and develop at their own pa/e3


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We will adapt materials and approa/hes as ne/essary to deliver learning a/tivitiesto all /hildren to meet their individual needs3 Continued

We will use a system of observation and re/ord 0eeping in /on;un/tion withparents5 whi/h monitors ea/h /hild8s needs and progression3

4/0nowledging that if it is felt we /annot meet a /hild8s needs additional supportwill be sought for that /hild3

Ad9issions Polic8

Children with spe/ial needs5 li0e other /hildren5 will be admitted after/onsultation with the parents3

%an e>er8one pla8

+(nclusion is an attitude of mind! and those providers who truly believe in inclusion will find

ways of offering e)uality of e,perience to all children! whatever their disability-.

Fuote ta0en from the Come on inD report $"" 3>eveloping =n/lusive Play and Leisure Servi/es Resear/h underta0en by 4/tionLeisureD and Conta/t a


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Sa:e6uardin6 polic8

Playgroup has a duty by law to be aware that abuse does o//ur in so/iety3 Thisstatement lays out the pro/edures that will be ta0en if we have any reasons tobelieve that a /hild in our /are is sub;e/t to either emotional5 physi/al5 se:ual ornegle/t3 +ur prime responsibility is the welfare and wellbeing of all /hildren in our/are3 4s su/h we believe we have a duty to the /hildren5 parent./ares and staffto a/t 7ui/0ly and responsibly in any instan/e that may /ome to our attention3 Theperson in /harge has a duty to report any suspi/ions around abuse to the lo/al

authority that has a duty to investigate su/h matters3 The playgroup will followthe pro/edures set out in the lo/al authority /hild prote/tion do/uments5 and our/hur/h poli/y with CCP4S5 and see0 their advi/e3

Physi/al 4buse G 4/tion will be ta0en under this heading if staff has reasonto believe that there has been a physi/al in;ury to a /hild5 in/ludingdeliberate poisoning5 where there is a definite 0nowledge5 or reasonablesuspi/ion that the in;ury was infli/ted or 0nowingly not prevented3

Pro/edure

4ny sign or mar0.in;ury to a /hild when they /ome into playgroup will bere/orded in our in/ident boo03

The in/ident will be dis/ussed with parent./arer sensitively3 =f there appears to be any 7ueries regarding the in;ury5 the in/ident will be

re/orded and the Child Prote/tion Hnit will be notified and lo/al Poli/e3


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Continued$3 Se:ual abuse

4/tion will be ta0en under this heading if we have witnessed o//asions where a/hild indi/ated se:ual a/tivity through words5 play5 and drawing or had ane:/essive preo//upation with se:ual matters or had an inappropriate 0nowledge ofadult se:ual behaviour3

Pro/edure The observed instan/e will be re/orded in our =n/ident boo03 The matter will be referred to the lo/al 4uthority and Poli/e3

3 9motional abuse

4/tion will be ta0en under this heading if we have reason to believe that there issevere5 adverse effe/t on the behaviour and emotional development of a /hild/aused by persistent or severe ill treatment or re;e/tion3

Pro/edure The /on/ern will be dis/ussed with the parent./arer sensitively3 Su/h dis/ussion will be re/orded and the parent./arer will have a//ess to su/h

re/ords3 =f there appear to be any 7ueries regarding the

Cir/umstan/es5 the matter will be referred to the lo/al4uthority3


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Continued-3 ,egle/t

4/tion will be ta0en under this heading if we have reason to believe that there hasbeen persistent or severe negle/t of a /hild3 @ 4T 4LL T=)9S3=t is our poli/y to provide a se/ure and safe environment for all /hildren3=t aims to 2 9nsure that all /hildren are never pla/ed at ris0 while in our /are3 9nsure all people 1% years and over have an enhan/ed >BS /he/03 9nsure that /onfidentiality is maintained at all times3 9nsure that all staff is aware and familiar with Child Prote/tion issues and

pro/edures3

We have a Whistle Blowing poli/y in a/tionI please see our poli/y JSuspi/ions or4llegations against member of staff and whistle blowing83


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Access 7o In:or9a7ion

Parents.Carers will re/eive a /opy of poli/ies and pro/edures when there /hild ;oins RainbowTots Playgroup any updates will be forwarded3 Parents are wel/ome to view the poli/ies andpro/edures file whi/h governs the way the playgroup wor0s at any time when playgroup is open5simply by as0ing the person in /harge3

Parents are wel/ome to view their /hild8s profile5 information5 re/ords5 video footage andphotographs gathered about their /hild3

4rrangements made in advan/e would be preferred5 to ensure ade7uate supervision of the/hildren3

=n order to /omply with the >ata Prote/tion 4/t we are registered with the @=C+? =nformationCommissioners +ffi/e be/ause we hold some information and photography images ele/troni/ally3

Top Tips on how to protect the Personal Data you hold.

For computer security:

Install a frewall and virus-checking on your computers. Make sure that your operating system is set up to receive automatic updates. Protect your computer by downloading the latest patches or security updates, which should cover vulnerabilities. Only allow your sta access to the in ormation they need to do their !ob and don"t let them share passwords. #ncrypt any personal in ormation held electronically that would cause damage or distress i it were lost or stolen. $ake regular back-ups o the in ormation on your computer system and keep them in a separate place so that i you lose

your computers, you don"t lose the in ormation. %ecurely remove all personal in ormation be ore disposing o old computers &by using technology or destroying the hard

disk'. (onsider installing an anti-spyware tool. %pyware is the generic name given to programs that are designed to secretly

monitor your activities on your computer. %pyware can be unwittingly installed within other fle and program downloads, andtheir use is o ten malicious. $hey can capture passwords, banking credentials and credit card details, and then relay themback to raudsters. )nti-spyware helps to monitor and protect your computer rom spyware threats, and it is o ten ree to useand update.

For using emails securely:

(onsider whether the content o the email should be encrypted or password protected. *hen you start to type in the name o the recipient, some email so tware will suggest similar addresses you have used

be ore. I you have previously emailed several people whose name or address starts the same way - e.g. + ave - the auto-complete unction may bring up several + ave"s . Make sure you choose the right address be ore you click send.

I you want to send an email to a recipient without revealing their address to other recipients, make sure you use blindcarbon copy &bcc', not carbon copy &cc'. *hen you use cc every recipient o the message will be able to see the address itwas sent to.

e care ul when using a group email address. (heck who is in the group and make sure you really want to send yourmessage to everyone.

I you send a sensitive email rom a secure server to an insecure recipient, security will be threatened. /ou may need tocheck that the recipient"s arrangements are secure enough be ore sending your message.


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For using faxes securely:

(onsider whether sending the in ormation by a means other than a0 is more appropriate, such as using a courier service orsecure email. Make sure you only send the in ormation that is re1uired. 2or e0ample, i a solicitor asks you to orward astatement, send only the statement specifcally asked or, not all statements available on the fle.

Make sure you double check the a0 number you are using. It is best to dial rom a directory o previously verifed numbers. (heck that you are sending a a0 to a recipient with ade1uate security measures in place. 2or e0ample, your a0 should not

be le t uncollected in an open plan o3ce. I the a0 is sensitive, ask the recipient to confrm that they are at the a0 machine, they are ready to receive the document,

and there is su3cient paper in the machine. 4ing up or email to make sure the whole document has been received sa ely. 5se a cover sheet. $his will let anyone know who the in ormation is or and whether it is confdential or sensitive, without

them having to look at the contents.

For other security:

%hred all your confdential paper waste. (heck the physical security o your premises. $rain your sta 6 so they know what is e0pected o them7 to be wary o people who may try to trick them into giving out personal details7 so that they can be prosecuted i they deliberately give out personal details without permission7 to use a strong password - these are long &at least eight characters' and have a combination o upper and lower case letters,

numbers and the special keyboard characters like the asterisk or currency symbols7 not to send o ensive emails about other people, their private lives or anything else that could bring your organisation into

disrepute7 not to believe emails that appear to come rom your bank that ask or your account, credit card details or your password &a

bank would never ask or this in ormation in this way'7 8ot to open spam 9 not even to unsubscribe or ask or no more mailings. $ell them to delete the email and either get spam

flters on your computers or use an email provider that o ers this service. /ou can fnd more in ormation about data security on the I(O website or or a good source o advice in plain #nglish on

security go to the government and business sponsored website getsa eonline.org .

This information has been taken from the Information Commissioners O ce Website - http://www.ico.gov.uk /

)obile phones poli/y

13 )+B=L9 PA+,9S Hnder no /ir/umstan/es will staff use mobile phones within playgroup34ll phones must be left in the 0it/hen5 in hand bags or lo/0ed away3
http://www.getsafeonline.org/http://www.ico.gov.uk/http://www.getsafeonline.org/http://www.ico.gov.uk/http://www.ico.gov.uk/


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$3 The leader will have a mobile phone 0ept by the des05 in /ase of emergen/y or in/omingparents /alls3

3 PA+T+ R4PA! 4t any time photographs ?ill ne>er be ta0en on mobile phones3

-3 Photographs /an be ta0en only for the purpose of the /hildren8s profiles and /an only beta0en on playgroups au7


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9very other member of staff.helpers will sear/h the premises and every li0elypla/e for the missing /hild3 =f we are unsu//essful the parent will be notifiedimmediately5 if the /hild is still missing the poli/e and Parents will be notified assoon as possible3

=ntimate Care Poli/y

4t Rainbow Tots playgroup we a//ept that there may be times when staff needs to provideintimate /are for your /hild3 This may in/lude bottom wiping5 /hanging nappies.pull ups andremoval of /lothes due to soiling5 vomiting or wet play3


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+nly staff employed by Rainbow Tots Playgroup5 who have been >BS /he/0ed will be allowed toprovide intimate /are3

Volunteers and parent helpers will not be permitted to do this or be in the toilet area3

Staff will always inform another member of staff and the /hild that needs /hanging5 what theyare going to do and why3

The /hild will be /hanged in the larger of the two toilets where there is a /hanging stationavailable and the door will be left open3

Plasti/ gloves and apron will be wornI soiled /lothes will be bagged and handed to parent./arerat the end of the session3

Soiled nappies or pull ups will be bagged and disposed of in the outside bin3

Staff member will write in /hanging boo0 who and what they have /hanged and parent./arer willsign the boo0 at the end of the session3

=f the /hild is sore then this will be written in the boo0 and the parent./arer will be madeaware when signing the boo03

The /hild will be treated with sensitivity and priva/y wherever possible appropriate to theirindividual needs3

Suspi/ions or 4llegations against member of Staff4nd whistleblowing

!ou must report /on/erns as soon as possible to Sadie Lambert"(#(-%#%"- in the absen/e of Sadie5 reports should be made to >awn,i/holls phone "(&$-' $$%' who is the other safeguarding point of/onta/t within Wednesfield Christian Centre3

=f suspi/ions in any way impli/ate both Sadie Lambert and >awn,i/holls5 you should /onta/t


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>uty and 4ssessment TeamCivi/ Centre

St Peters S7uareWolverhampton

WV1" +ARPhone "1#"$ ''' #$

+r+ut of hours 9mergen/y >uty * 4ssessment Team

"1#"$ ''$ ###

Lo/al Safeguarding Children8s Board"1#"$ ''$ ###

Suspi/ions should not be dis/ussed with anyone other than thosenominated above5 to avoid brea0ing our /onfidentiality poli/y3

+fsted Whistle Blowing G " "" 1$ 1''whistleblowingKofsted3gov3u0

Whistle Blowing Policy

Statement of intent

It is our intention that staff and volunteers working at Rainbow Tots Playgroup feel confident aboutcoming forward and reporting any issues/concerns that they may have regarding the areas below,

whilst remaining protected from any subsequent discrimination. This Policy is to be used incon unction with our !afeguarding and "hild Protection Policy

Aim

#nsure staff and volunteers understand their responsibilities and feel confident in raising andreporting a serious concern at the earliest opportunity

Provide avenues for staff to raise concerns and receive feed back on any action taken #nsure that staff receive a response to their concerns and that they are aware of how to

pursue them if they are not satisfied


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Reassure staff that they will be protected from possible reprisals or victimisation if they havemade any disclosures in good faith

$ny concerns can be reported without this leading to any harassment or victimisation, and everyeffort will be made to keep both the concern and the member of staff or volunteers identityconfidential

What should be reported?

The inappropriate treatment or care of a child % If it is a !afeguarding "oncern the $llegations $gainst !taff section of our !afeguarding Procedure

$ny breach in the behaviour of manager, staff, student or volunteer &iscrimination of any kind "oncerns that could impact on the health and safety of the children or adults Inappropriate use of settings assests &ecision making for personal gain $buse of position &eceit Tampering with documents

Methods of reporting

$ concern can be initially raised by any staff member to !adie 'ambert Playgroupmanager in the event the concern is about the playgroup manager contact &awn(icholls and )ednesfield "hristian "entre Trustees or *fsted.

&iscuss the nature of the concern together with the background, history of the concernsand provide relevant dates of incidents

There is no e+pectation that staff prove beyond a doubt the truth of their suspicion,however they will need to demonstrate that they are acting in good faith and there arereasonable grounds for their concern

$ll employees will be treated fairly

Concerns will be dealt with in the following way:

Initial enquiries will be made to decide whether an investigation is appropriate and if so whatform it should take

The incident will be investigated by the playgroup manager or &awn (icholls and )ednesfield"hristian "entre Trustees or *fsted

If it is a safeguarding concern, !afeguarding procedures will be followed including thosealready mentioned that relate to allegations against staff and may form the sub ect of anindependent inquiry

)ithin ten working days of the concern being raised, the member of staff will receive in writing


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$cknowledgement that the concern has been received an indication as to how the setting willproceed to deal with the matter

!upply the member of staff with information on staff support mechanisms Inform the member of staff concerned as to whether any further investigation will take place

and if not, why not.

It may be necessary for the setting to interview staff to ensure that their disclosure is fullyunderstood. $ny meeting can be arranged away from the workplace, if so wished, and arepresentative or a friend may accompany the involved member of staff for support.

If there are any difficulties e+perienced as a result of raising a concern, support will be offered.

!taff will be kept informed of the progress and outcome of any investigation to assure that anydisclosure has been properly addressed unless legal reasons determine otherwise.

Confidentiality- will be maintained and every effort will be made not to reveal a member of staff-sidentity if they so wish. If however a member of staff makes an allegation frivolously, maliciously or for personal gain, appropriate action that could include disciplinary action may be taken.

The public Interest &isclosure $ct 0 seeks to protect employees from discrimination as a resultof 1blowing the whistle2 on their organisation, or individuals within it, through amendments toemployment law.

If you are not satisfied with the outcome of the investigation, you may elevate your concernsdirectly to *fsted Tel 3433 54 4 66 or #mail whistleblowing7ofsted.gov.uk.

Safeguarding Briefing une !"#!

$ncollected child procedure

Scenario #

If a parent/carer comes to collect a child in your care and they are obviously under theinfluence of drugs or alcohol, 8e.g. not ust smelling of alcohol, but also unsteady on feet,


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slurred speech, not making sense etc.9 you should assess the risk of sending the child homewith them immediately.

Remember the welfare and safety of the child currently in your care is paramount. The risks would increase dramatically if parent was driving. )here possible, consult with a senior/colleague If you consider the child-s safety or welfare would be compromised by letting them go with this

person % advise the parent that you are going to contact the alternative carers provided on the

admissions form and do not release the child until you have secured a responsible adult tocollect them.

Scenario !

If a child is not collected at home time and you have been unable to contact a responsibleadult to take them home despite several attempts.

:ou will need to contact both the Police and &uty ; $ssessment Team. The Police have thepower to remove the child to a safe place and a !ocial )orker needs to be informed so theycan follow up with the family why this happened.

!cenario 5 may be required if you are unable to secure a responsible adult in !cenario .

Actions to ta%e now& #nsure parents supply the contact details of at least T)* alternative carers that could collect

the child in their absence on the child-s admission form.

Review your !afeguarding "hildren Policy to ensure the actions you will take should thesecircumstances occur are clear and ensure e+isting and new parents sign to agree to them.

'his briefing paper has been appro(ed by Wol(erhampton Safeguarding 'eam and the )utyand Assessment 'eam if you ha(e further *ueries contact +arly ,ears and Childcare Ser(iceon "# "! ..#/01

Consent form for Photography and video

To the Parent or uardian of

,ame of Child 33

ain@o? To7s Pla86roup would li0e to ta0e video footage of your /hild5 be/ause of the type of /amerawe have stills will be ta0en from this footage and photographs will be made3 These photographs willprimarily be used to /ompile your /hild8s profile whi/h is passed on to your /hild8s ne:t 9arly !earssetting3 The photographs may also appear on our wall for display purposes or our website3


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+n a number of o//asions throughout the year parents are as0ed to attend spe/ial servi/es of whi/hother parents or /arers may ta0e photographs and video footage5 if you do not want your /hild8sphotograph ta0en then an announ/ement will be made at the beginning of the servi/e that nophotographs or videos will be permitted on these o//asions3 Before ta0ing any photographs of your /hild5we need your permission3 Please answer 7uestions 15 $5 5 - * ' and then sign and /omplete the formbelow3

13 )ay we ta0e video footage of your /hild and ta0e stills from it5 to use your /hild8sphotograph to /ompile there profileat ain@o? To7s Pla86roup M !es . ,o N

$3 )ay we use your /hild8s photograph forWall displaysM !es. ,o N

3 )ay we email photographs * video footageto your emailM @= understand that = the parent

ta0e all responsibility for my own /omputersse/urity when = re/eive them3? !es. ,o N

-3 )ay we use your /hild8s photograph onednes:ield %


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,ame

Relation to Child 33333333333333333333333333333333333333 >ate 33


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/EALT/ AND SA ET+

Ai9s and O@Cec7i>esThe aim of this poli/y is to ensure that all reasonably pra/ti/al steps are ta0en to ensure the health5safety and welfare of all persons using the premises3 To a/hieve this we will a/tively wor0 towards the

following ob;e/tives 2

13 To establish and maintain safe and healthy environment throughout Rainbow Tots3$3 To establish and maintain safe wor0ing pro/edures amongst staff5 /hildren and parent./arers3

3 To ma0e arrangements for ensuring safety and the absen/e of ris0s to health in /onne/tion withthe use5 handling5 storage and transport of arti/les and substan/es3

-3 To formulate effe/tive pro/edures for use in /ase of fire and other emergen/ies and foreva/uating the premises3

We believe the ris0s in Rainbow Tots environment to be low but to maintain the ma:imum prote/tion for

everyone who uses the fa/ility we /onsider it ne/essary to 213 9nsure the highest standards of /leanliness are maintained3$3 9nsure safe and /lear a//ess and e:its from the building in/luding fire e:its3

3 Regularly /he/0 the premises for stru/tural defe/ts5 worn fi:tures and fittings or ele/tri/ale7uipment3

-3 9nsure that all staff are aware of the four pro/edures and regular fire drills are /arried out3'3 9nsure that all members of staff are aware of the pro/edures in /ase of a//idents3%3 9nsure that all members of staff ta0e reasonable a/tion to /ontrol the spread of infe/tious

diseases5 and wear prote/tive gloves and /lothes where appropriate3(3 ,o smo0ing on the premises3&3 4ll 9le/tri/al so/0ets should be prote/ted by safety plugs5 no trailing wires3#3 4ll /leaning materials. toilet /leaner to be pla/ed out of rea/h of /hildren31"3 ,uts5 e3g3 peanuts are not allowed into Rainbow Tots3113 4ll staff should familiarise themselves with the first aid

bo: and 0now who are the appointed


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SA ET+

Regular safety /he/0s are made before ea/h session5 /he/0ing safetyso/0ets in plugs5 no trailing wires5 no /urled mats5 0it/hen door is /losed5 hotdrin0s and sharp implements are out of the rea/h of the /hildren et/34n a//ident boo0 is in use to re/ord any a//ident and for the parent to seeand sign3Playgroup has publi/ liability insuran/e34 fully e7uipped first aid bo: is situated in the 0it/hen3


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/EALT/5ILLNESS AND EME GEN%IES

=t is our poli/y to en/ourage and promote good health and hygiene for all /hildren in our /are3This in/ludes monitoring the /hildren for signs and symptoms of /ommuni/able diseases su/h as/hi/0en po:5 measles5 mumps5 rubella5 meningitis5 hepatitis5 vomiting5 diarrhoea and fevers3

With the welfare of the si/0 /hild in mind and the interests of the remaining /hildren5 if in ouropinion a /hild is ill then the parent./arer will be /onta/ted and re7uested to /olle/t their /hildas soon as possible3We must be /onvin/ed that the /hild has returned to good health before re2admitting them3=n /ase of a serious a//ident or illness o//urring then the parent./arer will be /onta/tedimmediately3=n the unli0ely event of the parent not being available the person in /harge will assume /hargeand if ne/essary ta0e the /hild to hospital with all relevant details and written /onsent fromparents to do so3

MA O A%%IDENTS

13 4s /hildren8s wor0ers we will assess the situation and de/ide whether the /hild needs to goimmediately to hospital or whether the /hild /an wait for parent to arrive3

a3 =f the /hild needs to go straight to hospital an ambulan/e will be /alled then the parent willbe /onta/ted and arrangements will be made to meet parents at hospital3 Staff willa//ompany the /hild to hospital3

b3 =f the /hild /an wait for the parent to /ome5 then the parents will be /onta/ted and the

/hild will be made as /omfortable as possible5 staff will stay with them until parent arrives3=t will then be for the parent to de/ide whether to go to hospital3

$3 4 report of the a//ident will be re/orded in the a//ident boo0 and signed by theparent./arer3

MINO A%%IDENT

13 The a//ident is assessed by a first aider5 a number of staff hold valid first aid /ertifi/ates3$3 The in;ury is treated

3 The in/ident is re/orded in the a//ident boo05 when the parent./arer arrives to /olle/t their/hild they will be told of the in/ident and they will be as0ed to sign and date a//ident boo0and will be given a /opy3

-3 The /hild after re/overy will be observed during the session if re7uired3


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#0clusion Procedure 2orIllness: (ommunicable

isease

Minimum Periods o e0clusion romplaygroup

isease:illnessMinimal #0clusionPeriod

$emperature 5ntil back to normal

;omiting)t least < days

@astro-enteritis, ood poisoning, %almonellosisdysentery 5ntil authoriAes by octorIn ective Bepatitis C days rom onset o !aundiceMeasles C days rom appearance o rashMeningococcal in ection 5ntil recovery rom illness

Mumps5ntil swelling has subsided D atleast C days rom onset o illness

Pertussis &*hooping cough'E> days rom onset o paro0ysmalcough

Poliomyelitis5ntil declared ree rom in ection bydoctor

4ubella )t least >F - E> days

%carlet ever and streptococcal in ection othroat

5ntil appropriate medical treatmenthas been given and in no case orless than G days rom treatment

$uberculosis5ntil declared ree rom in ection bydoctor

$yphoid ever 5ntil declared ree rom in ection bydoctorImpetigo 5ntil skin is healed

Pediculosis &Hice'5ntil appropriate medical treatmenthas been given

Plantar *arts 8o #0clusion treated and covered4ingworm o body until cured4ingworm o scalp until cured%cabies until cured


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ire

In 7en7 o: a :ire=- %al9l8

13 The 4L4R) will be raised$3 9very /hild in the room will line up with adults helping3

3 4ppointed staff will /he/0 both toilets and the 0it/hen5 Se/retary8s offi/eand Pastor8s offi/e5 ma0ing sure everyone is out of the building3-3 The leaders will lead everyone5 in an orderly fashion outside on to the /ar

par0 to ta0e the register5 ma0ing sure everyone is out of the building5 whileappointed staff telephone for the fire brigade3

Dial 000 as :or ire Ser>ices

DO NOT try to /olle/t personal belongings3

DO NOT attempt to go ba/0 in and fight the fire3,earest telephones 2

13 =n /hur/h offi/e$3 +ver the road from /hur/h building

Chur/h 4ddress Wednesfield Christian CentreBroad Lane South

WednesfieldWolverhamptonWV11 R!


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A7 Cunc7ion o: i@@ersl8 andaddens@roo Lane

Phone no "1#"$ %#'(

%OMPLAINTS P O%ED# E

=f any parent has /ause for /omplaint they should in the first instan/e ta0e it up

with the person in /harge Sadie Lambert3

=f the issue remains unresolved then Sadie Lambert will investigate the /omplaintand report ba/0 to the parent within three days3

=f the matter /annot be resolved to their satisfa/tion then they have the right tosee0 more advi/e from 2

ol>er


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Telephone G " "" 1$ 1$ 1

+fsted Whistle Blowing G " "" 1$ 1''whistleblowingKofsted3gov3u0

C2MP3A45'S

6+C26)

&ate of complaint

Source of complaint:Parent in writing 8including email9 Parent in person Parent phone call !taff member

$nnonymous *fsted 8Include complaint number if known9 *ther 8please state9

5ature of complaint:

Please gi(e details of the complaint:

PT*


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7ow it was dealt with:Internal actions

$ctions agreed with *fsted"hanges to conditions of registration*ther action taken by *fsted(o action

$ctions imposed or agreed with other agencies


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%ONTINGEN%+ A ANGEMENTS

4ll staff should ring the Person in Charge before & a3m3 on morning of theirabsen/e3Playgroups registration re7uirements are that there should be - or more staffpresent at all times3 =f this staff ratio is not possible to a/hieve then there mustbe at least $ staff members and helpers present to open playgroup3

=f Sadie Lambert is absent5 Ra/hel Lambert will be the person in /harge3 =f in any/ase of emergen/y and both Sadie Lambert and Ra/hel Lambert are absent orta0en away be/ause of an emergen/y5 then all parents will be /onta/ted bytelephone to /olle/t their /hildren3 =f for any reason a parent /annot be/onta/ted two members of staff will wait with the /hild one to 0eep trying phonenumbers the other to loo0 after the /hild and 0eep /alm3


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STA DE!ELOPMENT AND T AINING

Rainbow Tots Playgroup highly values its staff and volunteers3 =t is in the

interests of the playgroup5 the /hildren and the individual that ea/h staff memberwill be given the opportunity to develop their personal s0ills to their ma:imum andto broaden their 0nowledge and s0ills in /aring for /hildren3

To fa/ilitate this we

13 Aold regular staff meetings and term meetings3$3 9n/ourage staff to attend e:ternal training /ourses3

3 9n/ourage staff to pass on their 0nowledge to those less e:perien/ed3-3 Aave staff appraisals3'3 We have a JWhistleblowing poli/y8 in pla/e3


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STA !OL#NTEE S IND#%TION

9veryone applying to be/ome a team member in Rainbow Tots Playgroup will find e7ualopportunities in pla/e3 There will be a series of 7uestions as0ed and eviden/e /olle/ted3

13 9viden/e of 7ualifi/ations * e:perien/e3$3 Two referen/es are to be sort in/luding a /hara/ter referen/e3

3 9nhan/ed >BS will be /arried out3

+n being a//epted they will be told what is re7uired of them5 the responsibilities they will bee:pe/ted to /arry out3

'3 4wareness of all Poli/ies and Pro/edures health * safety5 Safeguarding5 a//usationsagainst a member of staff or volunteer5 /onfidentiality5 observation of /hildren8sdevelopment5 in /ase of fire5 e7ual opportunities5 behaviour * san/tions5 health.illness andemergen/ies Whistle blowing3 et/

%3 Hntil their >BS /omes ba/05 the staff member or volunteer /annot ta0e /hildren to thetoilet or be alone with a /hild unsupervised3

(3 Hnder no /ir/umstan/es should anyone be allowed to enter playgroup withoutidentifi/ation and authorisation from Sadie Lambert3

&3 )+B=L9 PA+,9S Hnder no /ir/umstan/es should staff use mobile phones withinplaygroup3 4ll phones must be left in the 0it/hen5 in hand bags or lo/0ed away3 The leaderwill have a mobile phone 0ept by the des05 in /ase of emergen/y or in/oming parents /alls3

#3 PA+T+ R4PA! 4t any time photographs should not be ta0en on mobile phones3Photographs /an be ta0en only for the purpose of the /hildren8s profiles and /an only beta0en on the authoriOed /amera3

1"3 Please ma0e note of fire e:tinguishers5 emergen/y e:its and pro/edures * first aiders3113 There is a number of staff >o8s and >on8ts please abide by them at all times they are for5

not only the /hildren but everyone in attendan/e at Rainbow Tots Playgroup31$3 Be aware of manual handling and health * safety in play area5 0it/hen5 toilets and

sto/0room3


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1 3 4ll doors to outside should be lo/0ed in appropriate wayI e:its should be 0ept /lear at alltimes3

1-3 4ny visitors should sign visitor8s boo0 in and out31'3 ,o medi/ation should be administered to a /hild please see person in /harge5 to follow

medi/ation poli/y31%3


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>on8t ta0e /hildren to the toilet unless you have had a poli/e /he/0 @>BS?- ,o smo0ing' ,o sma/0ing% ,ever give a//ess to visitors without seeing identifi/ation or getting authorisation

from whoever is in /harge3( ,o mobile phones in the room

SA E SO#ND POLI%+

T

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