FUJITSU Infrastructure as a ServiceDelivering choice in IaaS deployment

Today, most business are aware of the opportunities that come with a cloud-based IT infrastructure. But choosing the right Infrastructure as a Service (IaaS) offering still isn’t easy. Every organization has their own specific demands and ultimately there can be no one-size-fits-all solution.

We know the IaaS approach you choose needs to be suitable for your workload while satisfying your service level, security, compliance and regulatory requirements. That’s why we offer a comprehensive portfolio of Infrastructure as a Service (IaaS) solutions spanning public, private hosted, enterprise private cloud or a combination of these – so whatever the needs of your organization, we can meet them both locally and globally.

We believe that, in the long-term, businesses will adopt a range of IaaS deployment options. Their new challenge will be finding efficient approaches to managing this hybrid IT landscape – something we’re already working to overcome.

02

IT departments are under more pressure than ever to deliver flexible and cost-efficient IT infrastructure services. However, they’re being held back by a number of internal and external challenges:

Complexity in their systems and processes Rising costs for data center infrastructure and operations Resource and time constraints from too few skilled staff and restrictive timeframes

Service-level expectations in delivering a responsive, always-on, high-performance service

Governance issues caused by an increase in users sourcing their own IT resources

Regulatory demands and compliance procedures

To shake off these difficulties and succeed, IT departments must streamline the way they operate and understand their companies’ wider challenges. Embracing Infrastructure as a ServiceMany organizations are turning to the cloud as a way to enable infrastructure modernization, cost optimization and business innovation.

With IaaS, you can:

Prepare for future growth by rapidly responding to both strategic and short-term business needs and scaling your IT environment to meet new demands

Enable product and service innovation at low risk so the business can grow while incurring limited costs

Reduce your time to market with fast access ICT capacity and capabilities

Flexibly manage peaks and troughs and avoid over-capacity by adjusting your organization’s computing needs to seasonal or uneven demand

Lower your Total Cost of Ownership using a flexible ‘pay as you use’ model to host your own data center infrastructure and gain access to current enterprise-class technology

Reduce the constraints of own data center resources and overcome the limitations of IT, space, power and cooling infrastructure

Let IT staff focus on their core competencies by relieving them of mundane infrastructure operations and allowing them to focus on bringing in applications and solutions

For business to succeed – or even survive – they need to innovate. And this requires an agile ICT environment – one that’s able to rapidly respond to its business’ needs. Our experience shows that clients generally adopt cloud for two reasons:

To innovate (usually led by business units) To modernize (usually led by IT departments)

While early use cases for IaaS were limited to test, development and pre-production workloads, today adoption of IaaS for innovative applications and production workloads is widespread, with further emerging use cases on the horizon1.

Challenges with IT infrastructure operation

QUOTE

“Fujitsu’s Cloud has helped us to create a flexible infrastructure on which to build our business. It allows us to change our IT quickly and make our people more productive. Beyond the technology, Fujitsu has provided a real human touch. It’s not just about vision; it’s about ensuring total customer satisfaction. Fujitsu has given us the confidence to think big.”

Rebecca Brockett, CIO, Grocon Group (Australia)

InnovationModernization

Corporate Back-end System

Business Front-end System

New Network Social Infrastructure

IaaS Trusted Public S5IaaS Private Hosted

Private Cloud

03

04

Fujitsu’s enterprise-ready Infrastructure as a Service offerings can provide compute, storage and network services for your business – and satisfy all of your security, performance and regulatory requirements.

Drive innovation and modernize ICT with FUJITSU Cloud Infrastructure as a Service

FUJITSU Cloud IaaS Trusted Public S5We can provide a public cloud service that combines all the cost and scalability benefits of the public cloud with enterprise-grade performance, security and reliability. This offering provides a pool of shared virtual IT resources – available on-demand, over the internet on a cost-effective pay-per-use basis.

FUJITSU Cloud IaaS Trusted Public S5 also provides an option* to access dedicated IT resources, providing all the benefits of the standard services operations and security monitoring, but with the added assurance of server, storage and network environments reserved exclusively for your use. Whether virtual or physical, they’ll provide an ideal environment to delivering enterprise production systems while leveraging the economies of the public cloud computing model.

FUJITSU Cloud IaaS Private HostedAlready deployed in over 15 countries, IaaS Private Hosted makes it easy for clients to meet regional compliance and regulatory requirements, delivering on-demand or reserved local access to shared or dedicated infrastructure resources on a flexible pay-as-you-use basis. In addition, the IaaS Private Hosted service catalog provides enhanced options to meet specific service level requirements with regards to the availability and performance required for hosting a broad range of complex and demanding workloads.

FUJITSU Private Cloud InfrastructuresWe offer a range of enterprise private cloud solutions dedicated to single customers, providing access to physical and virtual infrastructure, either on-premise or in a Fujitsu data center. The service catalogs and service levels can be customized to satisfy even the most exacting compliance, security and performance demands – whatever they may be.

Our private cloud solutions help create cloud computing environments that contain everything you need to deploy and run powerful consolidation, virtualization and IaaS cloud platforms – both in terms of hardware (server, storage and network) and software (virtualization and cloud infrastructure).

We also offer reference architectures specifically tailored to reduce implementation risk and enable faster time to production. Our consulting services help customers identify the appropriate private cloud approach, supporting a quick and secure adaptation of the reference architectures to the actual project needs. So FUJITSU Private Cloud Infrastructures are a perfect fit if you want to deploy cloud services from your own data center, but lack the in-house expertise or resources to build and maintain a complex private cloud infrastructure.

QUOTE

QUOTE

QUOTE

“The Fujitsu Cloud gives us freedom to take immediate action. If we require additional server and storage resources, I no longer have to put aside significant amounts of money to expand our in-house storage and computer performance. Instead, I book Infrastructure as a Service in the cloud as and when we need it.”

Hansjörg Schönherr, President of the State Office for Geographical Information and Land Development Baden-Württemberg, Germany

“With Fujitsu’s [hosted] private cloud, we can now get applications on board faster and easier without the constraint of infrastructure. We now simply buy services from Fujitsu. We do not own anything anymore, it is up to Fujitsu to manage and provision IT resources for us.”

Mr Lim Chai Seng, Head of IT, NTUC First Campus (Singapore)

“The private cloud environment was established by leveraging Fujitsu’s implementation know-how. The new infrastructure will allow us to transit from a cost-center to a true service provider.”

Kunio Saito, Operation Manager, Information Technology Center, Kanto Gakuin University, Japan

Private Cloud Infrastructures Private Hosted Trusted Public S5

Capex or lease purchase

Customer defined service levels

Customer defined service catalog

Choice of Fujitsu defined service levels

On-demand or reserved pay-as-you-use

Self-service user interface

Shared or customer dedicated* resources (virtual or physical)

*Trusted Public S5 Dedicated option available for Japanese market only

Fujitsu DC with standard systems / services / security (3s) management and support

Customizable Fujitsu defined service catalog

Standard Fujitsu defined service levels

Standard Fujitsu defined service catalog

Customer dedicated resources(virtual or physical)

Fujitsu or customer DC with dedicated 3Smanagement and support

05

Managing Hybrid IT Introduce cloud services safely and securely

As organizations become more heavily reliant on cloud, drawing on wide-ranging services from multiple providers, they’ll need to review their approach to service integration, end-to-end service management, control and oversight – especially in a hybrid world where public and private cloud systems work alongside other non-cloud, on-premise systems2.

FUJITSU Cloud Integration Platform enables the successful adoption and management of cloud within your own enterprise. Enabling the use of multiple clouds, it’s aimed at enterprises looking to significantly increase their use of cloud services to drive innovation and leverage the three technology mega-trends: mobility, social and big data.

Whether the services in question are from Fujitsu or another vendor, the FUJITSU Cloud Integration Platform provides a single portal through which you can manage them all.

The flexibility of ‘Bring Your Own Cloud’With a ‘Bring Your Own Cloud’ (BYOC) policy you can make it easier to adopt and exploit cloud services alongside existing on-premise systems, delivering value for your business through:

Faster innovation Consistent service Better governance and control

We can help you integrate new services with existing systems and unify your management, giving you a complete overview of your business-critical IT.

Managing ‘hybrid’ is all about cloud integrationCreating a responsive IT environment isn’t simply a case of adopting new cloud services, but of aggregating them together (referred to as ‘hybrid cloud’) and then seamlessly integrating and managing them alongside the rest of your ICT systems (which is what we call ‘hybrid IT’).

By helping different departments to adopt BYOC, you can give them the flexibility to innovate at speed with the cloud services they feel they need – while at the same time unifying management and improving governance.

FUJITSU Cloud Integration Platform ensures:

Your business units can deploy new cloud services easily Your data is backed up independently of the cloud service You have cloud usage transparency and detail on spend You know how the cloud services are performing before users call the service desk

Service quality is the same whether users access a cloud service or on-premise system

Users don’t need new login credentials for every new cloud service

Ex-employees can no longer access the cloud services You can report quickly and accurately to your executive team on what cloud services are being used

In addition to our IaaS offerings, we also have a range of Software as a Service based applications that complement Fujitsu IaaS. Designed to make monitoring, data protection and managing a hybrid IT landscape less of a burden, they’ll help you open up the possibilities of cloud.

QUOTE

“The cloud construction by the system integrator went extremely smoothly. It was completed in two weeks. With Fujitsu, we knew it would be stable and reliable. The secure environment was a significant deciding factor.”

Taichiro Tsuji, Director, University Records Center Ltd.(Japan)

06

Unify your ICT managementWith the FUJITSU Cloud Integration Platform you can support innovation and deliver unified management of your ICT systems. By combining the functions of aggregating, integrating and managing cloud and on-premise services through one service delivery platform, you can ensure cloud services are adopted safely and simply. So business units can build new processes quickly, while adhering to appropriate operational management and governance.

Resource provisioning and reporting allows you to manage all cloud infrastructure, platforms and software from a single, central portal

Process and data integration means you can connect on-premise and cloud solutions to create a flow of systems and services that support new, improved ways of doing business

Protect your data inside cloud and non-cloud solutions, regardless of location or provider

System and process monitoring improves the performance of cloud and non-cloud environments, providing a single view of resources and processes

Service management gives access to end-to-end service management across cloud and non-cloud environments to ensure performance and availability remain consistent

Identity and access management reduces risk by controlling access, authentication and authorization across all cloud and on-premise services

Other CloudsFujitsu CloudOn-Premise

FUJITSU Cloud Integration Platform

Reso

urce

Pro

visi

onin

g&

Rep

ortin

g

Proc

ess

& D

ata

Inte

grat

ion

Syst

em &

Pro

cess

Mon

itorin

g

Serv

ice

Man

agem

ent

Dat

a M

anag

emen

t

Iden

tity

& A

cces

sM

anag

emen

t

Futu

re S

ervi

ces

Management Portal

07

FUJITSU Backup as a Service – flexible, fast and efficient cloud-based backup

However, faced with exponential data growth, rising costs and resource pressures, more and more organizations are finding their existing approaches to backup and recovery are out of sync with their needs.

FUJITSU Backup as a Service (BaaS) provides a fail-proof, cloud-based backup and recovery service that offers the level of speed, convenience and reliability demanded by your organization today. Available on-demand and via an intuitive self-service interface, it enables your business to:

Centrally monitor and manage your backups Store and optimize backup data Enable rapid and effective recovery

FUJITSU Backup as a Service Appliance – recovery in the shortest possible timeBesides our cloud-based Backup as a Service offering, Fujitsu provides a Backup as a Service Appliance as an all-in-one appliance for backup and recovery. This integrated, purpose built appliance allows customers to quickly deploy data protection solutions to a location of their choice, using a single point of contact for software, hardware and storage solution support. The appliance provides a local vault for fast backup and recovery of data in addition to cloud-based vault replication.

The combination of local and cloud-based vaults allows users to flexibly balance backup, recovery and network bandwidth availability.

With Fujitsu Backup and Recovery services, you can:

Secure your data to the highest levels, ensuring your data is only accessible by authorized end-users within your business using a pre-set encryption key

Reduce backup times with industry-leading EVault software and ensure the most efficient use of your bandwidth

Optimize your storage footprint by up to 98% by capturing the entire dataset on the first backup, with only changed blocks of data captured on subsequent backups

Reduce management complexity using an intuitive self-service interface that makes it easy to configure backup schedules, select random periods, view job progress and alerts, and perform restores

Gain greater flexibility and take advantage of a monthly subscription service that can be scaled as your data grows, reducing your capital expenditure and total cost of ownership

Today, data sits at the heart of every enterprise – powering key processes, informing decision making and enabling organizations to effectively serve their customers. Having the right backup and recovery solutions in place is critical to ensuring data is always available should the worst happen. Outages, theft, human error or disaster – organizations need to face down all of these threats while meeting compliance and litigation demand and ensuring business stability and continuity.

08

FUJITSU Cloud IT Management as a Service – delivering simple, powerful and unified IT management capabilities With an enterprise’s productivity, revenue and reputation at stake, it comes as no surprise that IT managers feel constant pressure to monitor, support and optimize their environments. But with organizations leveraging a diverse mix of cloud-based services, dynamic virtualized tools and legacy on-premise applications, this task has become increasingly difficult.

FUJITSU Cloud IT Management as a Service is a suite of SaaS based applications providing the infrastructure, application monitoring and service desk capabilities needed to underpin an efficient and cost-effective IT Management operation.

By leveraging FUJITSU Cloud IaaS Trusted Public S5 and Global Delivery Centers, FUJITSU Cloud IT Management as a Service enables you to rapidly deploy a flexible, high-performing IT management solution – without the high cost or complexity of managing multiple applications and tools.

With FUJITSU Cloud IT Management as a Service, you can:

Boost service levels and operational insights to deliver a more effective, responsive and reliable service. Consistently meet your SLAs and objectives, and strengthen customer satisfaction and loyalty

Reduce the system and administrative costs of running, supporting and managing an on-premise solution, which can mean up to 60% less cost to deploy and 40% less cost to operate

Improve efficiency by measuring, tracking and improving your performance to enhance the productivity and effectiveness of your staff

09

Fujitsu Managed Hosting – support and accelerate your cloud adoption

With Fujitsu’s Managed Hosting, you can pass that task over to us. Through a range of managed hosting services covering every aspect of IaaS deployment and management, we’ll simplify and streamline your environment so it’s optimized for performance and availability.

You entrust specific infrastructure provisioning, configuration, monitoring and management tasks to Fujitsu experts, and they’ll be responsible for providing and maintaining your physical and virtual hardware – attaching it to the tiered storage of your choice and hosting it from a Fujitsu data center.

And by monitoring and managing your hardware and operating systems, we’ll ensure you’re able to meet your business’s evolving operational needs.

Fujitsu Managed Hosting can help:

Reduce the cost, risk and management time associated with administering and supporting your IT infrastructure

Give you the peace of mind that your local and global security, performance and regulatory requirements are being expertly managed and monitored

Free you up so you can focus on content and enterprise applications

Though Infrastructure as a Service reduces the effort and in-house skills needed to set up and manage compute, storage and networks, the system still needs to be managed.

QUOTE

“Fujitsu has the most mature cloud solution in the region. And it has great people on the ground across its data centers and SAP Support. [Fujitsu] is able to support our international growth through its ability to leverage on a global scale.”

Pieter Bakker, Group Manager – Information Systems (Australia and New Zealand), Frucor Beverages Ltd

CHOICE of additional services

CHOICE of infrastructure delivery

ITIL Service Management

Migration, Project, and Transformation Services

CHOICE of professional services

Core Managed Hosting

Server and Storage Management

Public

Shared

Private

Physical Servers

Virtual Servers

Tiered Storage

Data Center Network

Cloud Resource ManagementFUJITSU Cloud Integration Platform

End to end Service Management

Data Management

ID and Access Management

Managed Database

Managed Infra Apps

Managed Backup and Recovery

Managed Directory, user and access

Managed Storage

Managed Server

IaaS Trusted Public S5

IaaS Private Hosted

Private Cloud Infrastructures

10

Fujitsu gives you more cloud choiceOur managed services are available for IaaS Trusted Public S5, IaaS Private Hosted and our private cloud solutions. In all three cases, we’ll manage your compute, storage and network resources across any combination of physical or virtual, shared or private networks. We also offer the same services for non-cloud, on-premise systems.Once you’ve decided on your infrastructure platform, it’s easy to select the managed services options you want to include. We offer:

Managed Server to take care of your operating system, including everything from deployment and management to ongoing monitoring, maintenance and trouble shooting

Managed Storage to optimize performance and maximize data availability, managing capacity in line with changing business demands

Managed Backup and Recovery to protect your data and enable its recovery to ensure business continuity is not affected

Managed Directory, User and Access to manage your user directory services, allowing system resources to be controlled and managed

Managed Infrastructure Applications to manage the key infrastructure applications that underpin the smooth running of your environment

Managed Database to manage and monitor your SQL or Oracle infrastructure, optimizing availability and performance – so you can access your data seamlessly

Managed Security Services to protect you against threats by taking care of security updates, detecting intruders and ensuring effective incident management around the clock

QUOTE

“Fujitsu offered the simplest and quickest go-to-market process. Hosting a transactional website is complicated for many reasons – load-balancing, security and processing among them. With Fujitsu’s cloud, if something happens to the physical server, the session will automatically be rebuilt elsewhere and continue seamlessly. It also guarantees us 99.95% uptime.”

David McClellan, CEO, Tickethour UK

New Zealand

MalaysiaCosta Rica

Australia6

Singapore2

Taiwan

South Korea

63China

1

1 USA4

Canada

Caribbean

Brazil2

South Africa2

Spain

Switzerland

UK

Sweden

Worldwide Data Center Services capability

Netherlands

Denmark

Ireland

Estonia

Germany

3

3

4

7

1

1

Portugal

Countries withFujitsu Datacenters

In Country Delivery

Fujitsu GlobalDelivery Centers

Fujitsu RegionalDelivery Centers

Fujitsu Cloud IaaSTrusted Public S5 Fujitsu Global WAN

Fujitsu Cloud IaaSPrivate Hosted

India

Japan

Thailand

Russia

Poland

Finland

Philippines1

3

84

1

7

2

Belgium

11

Fujitsu Limited

askfujitsu@uk.fujitsu.comwww.fujitsu.com/global/solutions/cloud © Fujitsu Limited 2014

Fujitsu is the fourth largest IT service provider in the world, with a 30-year track record of delivering enterprise-class IT services to organizations globally. Worldwide, Fujitsu runs 25 cloud data centers serving over 5,000 organizations.

Fujitsu Infrastructure as a Service is part of our Data Center Services portfolio – offering you the most comprehensive range of enterprise-class data center services from a single expert partner. It means you can choose the right blend of services to meet the needs of your business, both locally and globally3. With 99.9998% public cloud availability (based on actual worldwide uptime July-December 2013) which translates to less than 7 minutes downtime a year, Fujitsu has proven we understand the challenges of delivering a faultless IT service.

From a transformational Data Center Outsource to Remote Infrastructure as a Service, we have the scale, expertise and experience to make it happen for your business – helping you to achieve the optimal environment to satisfy your business needs, now and in the future.

Why choose Fujitsu?

QUOTE

“Simply put, the reason we chose Fujitsu for this project is a sense of trust in their global system migration and cloud service. We felt secure relying on them as professionals”

Takashi Yoshida, Associate General Manager, Information System Planning Department, Ajinomoto Co., Inc. (Japan)

References:1) “Cloud Computing: Creating Value For Business Across The Globe”: Frost and Sullivan

http://globalsp.ts.fujitsu.com/dmsp/Publications/public/wp-frostsullivan-fujitsu-cloud.pdf2) “The white book of managing hybrid IT”, Fujitsu 2014

http://www.fujitsu.com/global/Images/Fujitsu_Whitebook_Managing_Hybrid_IT.pdf3) “HfS Blueprint Report for Cloud Infrastructure Services”, May 2014

http://globalsp.ts.fujitsu.com/dmsp/Publications/public/HfS-Cloud-Infra-Blueprint.pdf4) FUJITSU Cloud IaaS: http://www.fujitsu.com/global/services/infrastructure/iaas/5) FUJITSU Cloud Integration Platform: http://www.fujitsu.com/global/solutions/cloud/solutions/integration-platform/6) FUJITSU IT Management as a Service: ITMaaS: http://www.fujitsu.com/global/services/application-services/saas/it-management/7) FUJITSU Backup as a Service: http://www.fujitsu.com/global/services/infrastructure/iaas/baas/8) FUJITSU Managed Hosting: http://www.fujitsu.com/global/services/infrastructure/iaas/managed-hosting/