fuck inertia - year of the goat 2015

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FUCK INERTIA YEAR OF THE GOAT 2015 Katya Kempkens (Androshina) Oliver Kempkens

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FUCK INERTIA

YEAR OF THE GOAT2015

Katya Kempkens (Androshina)

Oliver Kempkens

OLIVER & KATYA KEMPKENS // FUCK INERTIA 2

Senior Software Developer, Citrix

KATYAKEMPKENS(ANDROSHINA)

World C

ham

pion

Syn

chronized

Swim

ming

Start-u

p P

ionee

r

Corporate Exp

erience

OLIVER & KATYA KEMPKENS // FUCK INERTIA 3

Oliver Kempkens Sr. Director SAP

CEO, Adapt or Die

Design Thinking

Managing Director, Project Lead

Manager, Associate

>13 years on the borderline between entrepreneurship and corporate routine •  Business & Digital Transformation •  Design Thinking & User-Centrism •  Change Management

Entre-preneur

Co-Founder / Managing Director

Consulting /

Change Management

GLOBAL LEAD WORKSPACE RENEWAL, SAP

OLIVERKEMPKENS

Entrep

reneu

r

Con

sulting /

Chan

ge M

anag

emen

t

Des

ign Thinking

> 13 years on the borderline between entrepreneurship and corporate routine* Business & Digital Transformation

* Design Thinking & User-centrism

* Change Management

OLIVER & KATYA KEMPKENS // FUCK INERTIA 4

MY FIRST INTERNET MEMORIES …

OLIVER & KATYA KEMPKENS // FUCK INERTIA 5

A REVOLUTION IS HAPPENING

OLIVER & KATYA KEMPKENS // FUCK INERTIA 6

WHY INERTIA HAPPENS WHY INERTIA WILL BE BUSINESS HAZARDOUS WHAT YOU NEED TO CHANGE

OLIVER & KATYA KEMPKENS // FUCK INERTIA 7

Incumbent

Startup

INCUMBENTS ARE LOCKED INTO PERFECTING HIGH-QUALITY, HIGHLY PROFITABLE MODELS.

OLIVER & KATYA KEMPKENS // FUCK INERTIA 8

OLIVER & KATYA KEMPKENS // FUCK INERTIA 9

Project

structure

Typical projects

Overarching goals

Competency

required

Success indicator

Discovery-driven Management

Understanding & predicting customers’ needs

& behaviors

Using new insights to serve customers &

foster business

Entrepreneurs, techies & other passionate

expert

Employees use data to generate new insights & new business

Traditional Project Management

Optimizing of ERP systems, claims-handling

& supply chain

Increasing efficiency & productivity and

lowering costs

IT professionals &

industry experts

Project completed in time, as planned and

within budget

CORPORATE IT PROJECT STARTUP APP PROJECT

PROJECT APPROACHES DIFFER SUBSTANTIALLY BETWEEN THE CORPORATE AND THE STARTUP WORLD.

OLIVER & KATYA KEMPKENS // FUCK INERTIA 10

TYPICAL PROBLEMS OF THE SOFTWARE MARKET

Often13%

Sometimes16%

Rarely19%

Never used45%

Always7%

Delivery software not used.

2000

2005

Time to market delayed.

DEVELOPMENT ASSEMBLY

DEVELOPMENT & CORRECTION ASSEMBLY & VALIDATION

OLIVER & KATYA KEMPKENS // FUCK INERTIA 11

Digital product disruption is better, stronger, faster

OLD DISRUPTION DIGITAL DISRUPTION

$$$ $$$1/10th the cost

10x the innovators

100x the power

THE SPEED OF CHANGE

OLIVER & KATYA KEMPKENS // FUCK INERTIA 12

CONNECTEDNESS BEGETS COMPLEXITY.COMPLEXITY BEGETS UNCERTAINTY.UNCERTAINTY BEGETS CHAOS.

OLIVER & KATYA KEMPKENS // FUCK INERTIA 13

UNLIMITED CHOICES LEAD TO PARALYSIS.

OLIVER & KATYA KEMPKENS // FUCK INERTIA 14

UNCERTAINTY, THEREFORE, IS NOW THE ROOT CAUSE OF ORGANIZATIONAL PROBLEMS

OLIVER & KATYA KEMPKENS // FUCK INERTIA 15

HOW TO FUCK INERTIA

OLIVER & KATYA KEMPKENS // FUCK INERTIA 16

HOW TO EMBRACE CHANGE

OLIVER & KATYA KEMPKENS // FUCK INERTIA

PURPOSE“LEADING A VISION”

PEOPLE“HIRING THE RIGHT TEAM”

PROCESS“CREATING THE RIGHT HABITS”

17

OLIVER & KATYA KEMPKENS // FUCK INERTIA 18

PURPOSE“BUILDING A VISION”

New tech companies are built from the ground up with a

purpose that embraces their digital focus and approach.

These “non-traditional” vision statements are customer

centric versus commercial.

OLIVER & KATYA KEMPKENS // FUCK INERTIA 19

Our purpose is to make the world more open

and connected“ ”›

Our purpose is to be the earth’s most

customer-centric company“ ”›

Our purpose is to organize the world’s

information and make it universally

accessible“

”›

OLIVER & KATYA KEMPKENS // FUCK INERTIA 20

PEOPLE“BUILDING A TEAM”

Agents of change:

1 Organizational restructure

2 Alignment & Education

OLIVER & KATYA KEMPKENS // FUCK INERTIA 21

PROCESS“CREATING THE RIGHT HABITS”

1 Agile Software Engineering

2 User-centered Product Development

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User-centered processes can drive innovation in

established firms and enhance customer satisfaction

MAX VALUENEED DISCOVERY

Understand Observe Point of View Ideate Prototype Test

DESIGN THINKING PROCESS

BUILDING RIGHT THINGS

OLIVER & KATYA KEMPKENS // FUCK INERTIA 23CHAOS RESOLUTION BY STYLE

Failed29%

Challenged57%

Successful14%

Waterfall Agile

SOURCE: CHAOS PROJECT DATABASE, THE STANDISH GROUP 2012

Failed9%

Challenged49%

Successful42%

OLIVER & KATYA KEMPKENS // FUCK INERTIA 24

All functionalities complete?

AGILE DEVELOPMENT

System Testing

Make Changes

Client’s Feedback

Demo Release

Integrate and Test

Develop Functionality

NIntegrate and Test

Develop Functionality

2

Integrate and Test

Develop Functionality

1

YESNO

Next Iteration

Key Characteristics

BUILDING THINGS RIGHT

DELIVER FREQUENTLY MORE ITERATIONS

LESS DEFECTS TEST FREQUENTLY

COLLABORATIVE APPROACH MAXIMUM ROI

$

OLIVER & KATYA KEMPKENS // FUCK INERTIA 25

PROBLEMAGILE IS FRAGILE

OLIVER & KATYA KEMPKENS // FUCK INERTIA 26

CULTURE EATS STRATEGY FOR BREAKFAST.

— Peter Drucker

OLIVER & KATYA KEMPKENS // FUCK INERTIA 27

CULTURE EATS PROCESS FOR BREAKFAST

OLIVER & KATYA KEMPKENS // FUCK INERTIA 28

CULTURE > PROCESS