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Model FSDE 610.610 Service in- structions Space$aver Plus Team Translation from the original document • FM06-078A • 12/13/2018 FM06-078A en-US

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Page 1: FSDE 610...• Reactivate all safety devices and check that they function properly. FM06-078A Component overview 10 Service instructions 4 Component overview 4.1 Installation compartment

Model

FSDE 610.610

Service in-structions

Space$aver Plus Team

Tran

slat

ion

from

the

orig

inal

doc

umen

t • F

M06

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A • 1

2/13

/201

8

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Henny Penny CorporationP.O.Box 60Eaton, OH 45320USA

Phone +1 937 456-8400Fax +1 937 456-8402

Toll free in USAPhone +1 937 417-8417Fax +1 937 417-8434

www.hennypenny.com

2 Service instructions

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Directory of contents

3Service instructions

1 Password overview  ............................................................  7

2 Introduction .........................................................................  82.1 About this manual  ............................................................................  82.2 Warranty  ............................................................................................  8

3 Safety instructions  .............................................................  9

4 Component overview  .......................................................  104.1 Installation compartment ...............................................................  104.2 Operating panel  ..............................................................................  114.3 Right view  .......................................................................................  124.4 Rear side  .........................................................................................  134.4.1 Upper unit  ................................................................................................   134.4.2 Lower unit  ................................................................................................   14

5 Service menu - appliance test  .........................................  155.1 Service menu  ..................................................................................  155.1.1 Calling up the service level ......................................................................   155.1.2 Service menu overview  ...........................................................................   155.2 Appliance information ....................................................................  165.3 Status overview  ..............................................................................  175.4 CombiDoctor ...................................................................................  185.5 Relay test  ........................................................................................  215.6 WaveClean test  ...............................................................................  235.7 100°C + core temperature calibration ...........................................  245.7.1 Check calibration  .....................................................................................   255.7.2 Calibrate cooking chamber sensor  ..........................................................   265.8 DynaSteam test  ..............................................................................  275.9 Emptying the water  ........................................................................  285.10 Setting the set-up height  .............................................................  285.11 Audio settings  ..............................................................................  295.12 Select signal tones  .......................................................................  305.13 POS activation  ..............................................................................  305.14 Log data export  ............................................................................  305.15 Software update  ...........................................................................  315.16 Importing additional content  .......................................................  315.17 Restoring data  ..............................................................................  325.18 Backing up data ............................................................................  325.19 Water filter maintenance ..............................................................  335.20 Importing contact data .................................................................  335.21 Setting units ..................................................................................  335.22 Backup relay  .................................................................................  335.23 Settings parameters  .....................................................................  35

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Directory of contents

4 Service instructions

5.23.1 Selecting and changing parameters  ......................................................   355.23.2 Parameter overview  ..............................................................................   355.24 Backing up the SD card  ...............................................................  375.25 Restoring the SD card ..................................................................  375.26 Background lighting .....................................................................  375.27 Hour meter  ....................................................................................  37

6 Status overview direct access  ........................................  38

7 Software  ............................................................................  397.1 Overview  .........................................................................................  397.2 Software update  .............................................................................  397.2.1 Preparing the USB stick  ..........................................................................   397.2.2 Performing the update  .............................................................................   407.3 Importing additional content  .........................................................  417.3.1 Preparing the USB stick  ..........................................................................   417.3.2 Importing  .................................................................................................   417.4 Importing the manufacturer's cookbook ......................................  437.4.1 Preparing the USB stick  ..........................................................................   437.4.2 Importing  .................................................................................................   43

8 Trade show mode  .............................................................  44

9 Electronics  ........................................................................  459.1 Block diagram for the control  .......................................................  459.2 Control board ..................................................................................  469.2.1 Layout ......................................................................................................   469.2.2 Configuration  ...........................................................................................   479.3 Safety overview  ..............................................................................  49

10 Error messages  ..............................................................  5010.1 Emergency operation ...................................................................  5010.2 Cooking chamber sensor defective (694, 695)  ..........................  5110.3 Core temperature sensor defective (699, 700) ...........................  5210.4 Water vapor sensor defective (710)  ............................................  5310.5 Excess temperature in the cooking chamber (ID18, ID73)  .......  5410.6 Overtemperature control (TMP_ID2) ...........................................  5510.7 Risk of frost (TMP_ID72)  ..............................................................  5510.8 Fan defective or temperature limiter triggered (702)  ................  5610.8.1 Overview  ...............................................................................................   5610.8.2 Troubleshooting .....................................................................................   5610.9 Fan defective. Cooking program was cancelled (701)  ..............  6010.10 FAN_ID23: Fan error: Attempt to restart  ..................................  6010.10.1 Overview  .............................................................................................   6010.10.2 Troubleshooting ...................................................................................   60

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Directory of contents

5Service instructions

10.11 Water pressure too low (709)  ....................................................  6110.11.1 Overview  .............................................................................................   6110.11.2 Troubleshooting ...................................................................................   6210.12 Water pressure during WaveClean too low  .............................  6210.12.1 Description  ..........................................................................................   6210.12.2 Troubleshooting ...................................................................................   6310.13 Failure to access external EEPROM (SOF_ID12)  ....................  6310.13.1 Description  ..........................................................................................   6310.13.2 Troubleshooting ...................................................................................   6310.14 Faulty CAN connection  ..............................................................  6310.14.1 Description  ..........................................................................................   6310.14.2 Troubleshooting ...................................................................................   63

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Directory of contents

6 Service instructions

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Password overview

7Service instructions

1 Password overviewRange Password Description Described in

Installation /commissioning

2100 Setting all basic parameters (forexample time / date).

Installationinstructions

Network settings 2000 Input network addressing. Only forunits with touchscreen control.

Installationinstructions

Basic settings / user 111 Setting of basic values for theuser, functions, software update.

Operating instructions

Lockscreen 369 Deactivating the lockscreen incooking mode. Only for units withtouchscreen control.

Operating instructions

Trade show mode 888 Activation / deactivation forexhibition mode.

Service instructions

Service menu 1967 Service range for authorizedservice technicians.

Service instructions

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Introduction

8 Service instructions

2 Introduction

2.1 About this manual

This service manual contains information needed by the servicetechnician for professional and correct fault isolation, repair andmaintenance of the unit. The service technician must also observethe contents of the installation instructions and the user manual.

Target group Target group for this service manual is qualified personnel who arefamiliar with the technical functioning and operation of the unit.

Figures All figures in this service manual are intended as examples.Discrepancies can arise between this and the actual unit.

Spare parts To ensure the reliability of the unit and the individual components, it isessential that only genuine OEM parts be used.Spare parts can be identified exactly with the aid of the onlinedatabase.

2.2 Warranty

The warranty is void and safety is no longer assured in the event of:

• Modifications or technical changes to the unit,

• Improper use,

• Incorrect startup, operation or maintenance of the unit,

• Problems resulting from failure to observe these instructions.

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Safety instructions

9Service instructions

3 Safety instructionsFor servicing tasks, the service technician must be familiar with andobserve regional regulations.In addition, the notes in the service manual must be observed.

Organizational measures Risk of property damage and personal injury from lack oforganizational measures

• Prior to starting the service work, notify any operator presentabout the procedure.

• Discuss how to respond to an emergency prior to starting theservice work.

• Use equipment and protective gear suitable for the activity.

• Brace housing components to prevent them from falling over anddropping.

Electrical connection Danger of electric shock from live components.

• Prior to working on the electrical system, switch off the unit,disconnect the electrical system from the mains and preventpower from being switched on again. Check to ensure the systemis dead.

• Use only insulated tools.

Concluding activities Risk of damage to property and personal injury from improperconnections

• Reactivate all safety devices and check that they functionproperly.

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Component overview

10 Service instructions

4 Component overview

4.1 Installation compartment

1-T1

1Q11F41F4.1

2-T1

2Q11Q2

2Q2

Q4.1 Q4.2 K2

1A1

2A1

2-T10

1-T10

1A32A3

2F42F4.1

1- = Upper unit. 2-Lower = unitA1 Control board A3 Lighting circuit boardF4 Fuse 6.25 A, slow-blow F4.1 Fuse 6.25 A, slow-blowK2 Relay; 8 A; 230 V Q1 Main contactor 32 A, 230 VQ2 Solid-state relay (SSR), 50 A Q4.1 Reversing contactor 18 A, 230

VQ4.2 See Q.4.1 R1 Line filter

T1 Power pack T10 Power board for motor

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Component overview

11Service instructions

4.2 Operating panel

A2

a

b

c

a

b

c

A2 Operating panel, complete withhousing

a On/Off switch (10020346)

b Loudspeaker (10016690) c USB interface (10020348)

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Component overview

12 Service instructions

4.3 Right view

1B1

2B1

1B2

2B2

1- = Upper unit. 2-Lower = unitB1 Core temperature sensor B2 Cooking chamber sensors

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Component overview

13Service instructions

4.4 Rear side

4.4.1 Upper unit

1M8

1-E1

1-G16

1-M10

M1

1B0

1-G24

1B4

2M8

2-B11

2B0

1-B11

1- = Upper unit. 2-Lower = unitB0 Thermal switch 85°C B4 Vapor sensor

B11 Safety temperature limiter 330°C E1 Heating elementG16 Circulation pump G24 Drain pumpM1 Fan M8 Solenoid

M10 Fan motor

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Component overview

14 Service instructions

4.4.2 Lower unit

1N11X1

2E1

2-G16

2-M10

K12

2B4

2-G24

2-K20 1-K20

2N12X1

1- = Upper unit. 2-Lower = unitB4 Vapor sensor E1 Heating element

G16 Circulation pump G24 Drain pumpK12 Magnetic valve water vapor

eliminationK20 Steaming unit

M10 Fan motor N1 Ethernet interfaceX1 Power connection

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Service menu - appliance test

15Service instructions

5 Service menu - appliance test

5.1 Service menu

Description • Functional testing of individual components

• Error analysis

• Maintenance

• Change basic settings

• Software update

The graphics shown may deviate due to changes and differentsoftware versions.

5.1.1 Calling up the service level

Calling up the Service menu

Switch the appliance on.Touch the "Appliance functions" field.

Display of Appliance functions menu.

Touch "Settings" field.Display of PIN window.

Enter password and touch Confirmation field.Display of menu Appliance test (Service menu).

INFORMATIONThe password for the service menu is 1967

5.1.2 Service menu overview

Selecting a menu element Display of the menu elements in the left area.Page change by swiping upward/downward.Select menu element by touching.

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16 Service instructions

5.2 Appliance information

Description Display of the appliance-specific informationSoftware versionCookbook versionUnit configurationSerial numberDate of last CombiDoctor diagnosis.Contact data

Overview

Exiting the applianceinformation

Touch the Back field.

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17Service instructions

5.3 Status overview

Status 1Heating circuit

PWM: heat requirement in %.POS: power optimization system (option).Temperature sensors B1, B3, B5, B6, B7 are not present.

Status 2

Climate control system, fan

B14: Pressure switch on the DynaSteam unitPWM: heat requirement in %.Temperature sensors B3, B5 are not present.

Status 3

WaveClean (option)

K04: Magnetic valve for water vapor elimination & siphon fillingB15: Reed contact switchB14: Pressure switch on the DynaSteam unitTemperature sensors B3, B5 are not present.

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18 Service instructions

Status 4

Miscellaneous

K3: Not in useK10: Activation of the exhaust hood at high speed (option)B15: Reed contact switchK07, K13, K14: Not usedTemperature sensors B1, B3, B5, B6, B7 are not present.

5.4 CombiDoctor

Description The CombiDoctor offers an automatic check of the climate controland the WaveClean automatic cleaning. The tests are possibleindividually or as overall test. For instructions on performing, see thetouchscreen.

Overview

Selecting a program Select a program by adjusting the roller.Starting the program Touch the "START" field.

Evaluation The test result appears on the touchscreen.Entry in HACCP memory.

Description of the teststeps

Step 1 (test door contact)1. Open cooking chamber door and close again.

If test successful, proceed with the next test step.If the door is not recognized as having been opened andclosed again within the specified time (60 seconds), the test isnot passed.

Step 2 (prepare for WaveClean)1. Preparation for WaveClean test.

Automatic water exchange via the siphon pump and the solenoidvalve for steam elimination.

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19Service instructions

Step 3 (heat output)1. Check of heat output.

Display switches to green = test successful.Display switches to red = test not successful.

Check of on-site voltage supply.Check of heating elementCheck of solid-state relayCheck of internal fuse for load circuit (depends on unit version).

Step 4 (steam generation)1. Check of DynaSteam² steam generation.

Display switches to green = test successful.Display switches to red = test not successful.

Ensure that water is being supplied on-site.Check of DynaSteam² steaming unit.Check of water supply pipe for calcification.

Step 5 (steam reduction)1. Check of steam reduction (solenoid).

Display switches to green = test successful.Display switches to red = test not successful.

Check of solenoid via relay test. A fault is present on thecomponent or the control board. Check the fuse on the controlboard.

Step 6 (WaveClean circulation pump)1. Check of WaveClean circulation pump.

Display switches to green = test successful.Display switches to red = test not successful. Test 7 and 8 arenot evaluated.

Check of circulation pump via relay test. A fault is present on thecomponent or the control board. Check the fuse on the controlboard.

Step 7 (water supply to WaveClean)1. Check of solenoid valve for steam elimination.

Display switches to green = test successful.Display switches to red = test not successful.

Ensure that water is being supplied on-site.Check of solenoid valve via relay test. A fault is present on thecomponent or the control board. Check the fuse on the controlboard.

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Service menu - appliance test

20 Service instructions

Step 8 (WaveClean siphon pump)1. Check of WaveClean siphon pump.

Display switches to green = test successful.Display switches to red = test not successful.

Check of siphon pump via relay test. A fault is present on thecomponent or the control board. Check the fuse on the controlboard.

Step 9 (temperature control)1. Check of temperature control.

The temperature in the cooking chamber must reach 140°Cwithin the time specified.Display switches to green = test successful.Display switches to red = test not successful.

Check region around cooking chamber sensor for soiling.Check temperatures via calibration in the service menu.If necessary, replace cooking chamber sensor or control board.

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21Service instructions

5.5 Relay test

Description Separate control of the relay.Testing the relay.Testing the connected components.

INFORMATIONRelays K1 and K16 are switched on permanently.A plurality of relays are switched on simultaneously.

Overview

Image: Relay test page 1

Image: Relay test page 2

Activating relay test Touch field of relay to be tested.The relay is active.Field of the active relay is highlighted in green.

Deactivating relay Touch field to be deactivated that is highlighted in green.The relay is inactive.Field is highlighted in gray.

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Relay overview Relay Connector

No. Description Info

K1 X10 2 Main contactor Q1 208V AC

K1 X11 1 POS A 208V AC

K2 X11 2 POS B 208V AC

K3 2 Not in use 208V AC

K4 X12 3 Magnetic valve for water vaporelimination K12

208V AC

K5 X12 4 Siphon pump G24 208V AC

K6 X12 5 Backup relay K6 208V AC

K7 Not in use

K8 X17 1 Solenoid fresh air M8 208V AC

K9 X16 1-3 Siphon pump "ON" message onupper or lower unit

+24V DC

K10 X13 1/2 Switching the exhaust hood tohigh speed (if available)

Potential-free

K11 Not in use

K13 Not in use

K14 Not in use

K15 X1 2 Cooking chamber light 24V DC

K16 X9 1/2 Supply for control panel (MMI) 24V DC

K17 X12 1 Circulating pump G16 208V AC

K18 X31 1 -4 Steaming unit (switched directly,not via relay)

24V DC

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23Service instructions

5.6 WaveClean test

Overview

Description WaveClean test program for function check.Circulation pumpSiphon pumpMagnetic valve for water fillingDoor seal / leak tightness in door area

INFORMATIONFollow the instructions on the touch screen.The test is used exclusively for functional testing and not to clean the cookingchamber.

Starting the test Touch the "START" field.Checking of the cooking chamber temperature.Automatic cooling off of the cooking chamber if > 70°C.

Rinse and fill up siphon.Draining by pump G24.Filling by magnetic valve K12.

Circulation and heating.The circulation pump G16 is switched on.Heating of the cooking chamber to 55°C.

Rinse DynaSteam and siphonDynaSteam steaming unit is switched on.Another water change from the siphon.

After 30 minutes, the WaveCleanTest ends.

Canceling the test An abortion is possible at any time.Touch the "STOPP" field.

Automatic rinsing of the siphon and test cancellation.

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24 Service instructions

5.7 100°C + core temperature calibration

Description Calibration for cooking chamber sensor and core temperaturesensor.

Testing the calibration.Performing the calibration.

The cooking chamber sensor and core temperature sensor calibrationis performed in one step.

INFORMATIONThe units are factory calibrated. Recalibration is required only in exceptionalcases.

Overview

b

a

g

hij

cde

f

a Back to the unit test f Core temperature measurementvalues

b Not used g Save changed offsetc Cooking chamber temperature h Help function (not used)d Saved offset i Offset settinge Average heat requirement j "Start/Stopp" field

Color detection of thetemperature values

INFORMATIONDuring calibration, the temperatures are displayed in color:Red = temperature in invalid calibration rangeGreen = temperature in valid calibration range

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25Service instructions

5.7.1 Check calibration

Prerequisite Calibrated digital temperature measurement device.The temperature in the cooking chamber is < 100°C.

Fix internal core temperature sensor and temperature sensor ofexternal measurement device in the cooking chamber.

Use a grill rack for this.Point the sensor tips upward in order to prevent measurementerrors.

Checking the calibration Touch the "START" field.The cooking chamber is heated up to 100°C.Display of the current temperature on the touch screen.

Wait until the cooking chamber temperature on the touch screenindicates 100°C (± 1°C).

Compare displayed cooking chamber temperature withtemperature of external measurement device.The external measurement device must display a temperaturebetween 99°C – 99.5°C.

If the value is within the range, end checking.Touch the "STOP" field.

If the value is outside of the range, calibration must be done.Continue with calibration (see „5.7.2 Calibrate cooking chambersensor‟, Page 26).

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26 Service instructions

5.7.2 Calibrate cooking chamber sensor

Prerequisite Execute Check calibration and do not switch appliance off.

(see „5.7.1 Check calibration‟, Page 25)Temperature display on the touch screen indicates 100°C.

Calibration Adjust offset value by adjusting the roller.Let 10 minutes adjustment time elapse.The external measurement device must display a temperaturebetween 99°C – 99.5°C.

If necessary, adjust offset value again.Let 10 minutes adjustment time elapse.

If the value is within the range, save calibration.Saving the calibration Touch "Save offset" field.

Saving of set value.Automatic calibration of core temperature sensor.

Canceling the calibration Touch the "STOP" field.The calibration ends.

Exiting the calibration Touch the Back field.Storing the calibration on

SD cardAlso save data on internal SD card (see „5.18 Backing up data‟,Page 32).

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27Service instructions

5.8 DynaSteam test

Description The DynaSteam test allows the function test of the DynaSteamsteaming unit. Calibration of the steaming unit is not possible / necessary.

Prerequisite Access to the water supply pipe in the cooking chamber.

Remove both hook-in points.Dismount water supply pipe.Dismount air diverter.Replace water supply pipe.

Overview

Starting the test Touch "Initialization" field.Automatic pre-rinse.Field changes to "START".

Set water quantity using the rollers.Touch the "START" field.

Activation of the DynaSteam steaming unit.The water comes runs from the water supply pipe into thecooking chamber.

Check the water quantity Collect the water from the supply pipe with a measuring container.

Starting water test.After the predetermined amount of water has gone through, thesteaming unit stops automatically.

Compare amount of water with the set value. A deviation of +-10% is within tolerance.

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5.9 Emptying the water

Description Water drainage removes water residue from the unit to prevent frostdamage during transport and idle period.

Requirement Both water connections are connected to compressed air.The pressure may not exceed 6 bar.

The cooking chamber temperature is < 130°C.

Overview

Starting to drain the water Touch the "START" field.Start of the automatic water drainage.Display of the cooking chamber temperature and remainingtime.

Canceling the waterdrainage

Touch the "STOP" field.

5.10 Setting the set-up height

Overview

Setting the set-up height Set the set-up height by adjusting the rollers.Touch the "OK" field.

Changes saved.Canceling the selection Touch the "Back" field.

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29Service instructions

5.11 Audio settings

Overview

Setting the volume Set the desired volume using the sliders.Touch the "OK" field.

Changes saved.Canceling the selection Touch the "Back" field.

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5.12 Select signal tones

Set signal tones Set the profile by adjusting the rollers.Tap the "OK" field.

Changes saved.Canceling the selection Tap the "Back" field.

5.13 POS activation

Description Software activation for the optional connection to a customer-suppliedperformance optimization system.

INFORMATIONAn additional modification of the appliance is required. With activation withoutretrofitting, the heating circuit will not be activated.

Overview

Changing the setting Touch the "OK" field.Change saved.Automatic restart of the software.

Canceling the selection Touch the "Back" field.

5.14 Log data export

Description Log data export to an external USB flash drive. The function is onlyrequired after consultation.

Exporting log data Perform according to instructions on the touchscreen.Touch the Confirmation field.

Log data export begins.

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5.15 Software update

Description Update of the software via the USB interface.

INFORMATIONSounds, cookbooks, help texts and videos are not part of the software update.These require importing via "Importing additional content".

Performing the update Perform according to instructions on the touch screen anddescription .Tap the "OK" field.

Update begins.A confirmation then appears on the touchscreen.

5.16 Importing additional content

Description Import of additional content (sounds, videos, graphics, help texts).

INFORMATIONImport is absolutely essential after the operating panel has been replaced.

Importing content Perform according to instructions on the touchscreen.Touch the Confirmation field.

Import the content.A confirmation then appears on the touchscreen.

Tap the "OK" field.

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Service menu - appliance test

32 Service instructions

5.17 Restoring data

Description Import function of parameters stored on the SD card.

INFORMATIONImporting is required after the operating panel or control board have been re-placed.

Restoring data Perform according to instructions on the touchscreen.Touch the Confirmation field.

Restoring of the data from the SD card.Tap the "OK" field.

Automatic restart of the software.

5.18 Backing up data

Description Export function of the parameters (for example, calibration values).Storage of the data on the internal SD card or USB stick (if present).

Backing up data Perform according to instructions on the touchscreen.Touch the Confirmation field.

Back-up of the data.Then a confirmation appears on the touchscreen.

Tap the "OK" field.

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33Service instructions

5.19 Water filter maintenance

Description This function is available, but cannot be used on this unit.

5.20 Importing contact data

Description Import of service contact data. This data can be accessed by theoperator under "Equipment information".

Preparing the data Perform according to instructions on the touchscreen.Create the file "ContactData.txt" with favorite text editor on thecomputer.Open the file on the computer.Enter contact data distributed over 6 text lines.Save file on a USB flash drive.

The file must be stored in the folder "FCImport".Importing data Perform according to instructions on the touchscreen.

Touch the Confirmation field.Import the created contact data.Then a confirmation appears on the touchscreen.

5.21 Setting units

Overview

To convert the units 1. Select the desired temperature and volume.2. Touch the "OK" field.

5.22 Backup relay

Description The control board has a spare relay, which allows alternative use incase of a relay failure. This is only possible with the listed relays.

Locate defective relay Call relay test in the service menu.Perform relay test. Locate defective relay by examining theoutput voltage at the corresponding outputs on the controlcircuit board.

Occupying the spare relay Do rewiring according to the table.

Example: When using it for K8 (solenoid M8), rewire line fromconnector X17.1 to X12.5.

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34 Service instructions

INFORMATIONIn case of changes to the wiring, label or deposit note in the unit.

Overview

Assigning the backup relay Select the defective relay by means of the roller.Touch the "OK" field.

Changes saved.

Canceling the selection Touch the "Back" field.Relay overview

Relay Connector

No. Description Instruction

K1 X10 2 Main contactor Q1 Reconnect the line from X10.2 to X12.5 and toassign a reserve relay to it.

K1 X11 1 POS A Reconnect the line from X11.1 to X12.5 and toassign a reserve relay to it.

K2 X11 2 POS B Reconnect the line from X11.2 to X12.5 and toassign a reserve relay to it.

K4 X12 3 Magnetic valve for water vaporelimination K12

Reconnect the line from X12.3 to X12.5 and toassign a reserve relay to it.

K5 X12 4 Siphon pump G24 Reconnect the line from X12.4 to X12.5 and toassign a reserve relay to it.

K6 X12 5 Backup relay K6 Reconnect the line from X12.5 to X12.5 and toassign a reserve relay to it.

K8 X17 1 Solenoid fresh air M8 Reconnect the line from X17.1 to X12.5 and toassign a reserve relay to it.

K17 X12 1 Circulating pump G16 Reconnect the line from X12.1 to X12.5 and toassign a reserve relay to it.

Dismantling and re-programming

After changing the control board the original state is restored. Thus,the backup relay is not used unnecessarily.

Establish the original condition of the wiring (from X12. 5 to Xx).Calling up the "Backup relay" in the Service menu.Select "OFF" using the roller.

The backup relay is deactivated.Touch the "OK" field.

Changes saved.

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35Service instructions

5.23 Settings parameters

5.23.1 Selecting and changing parameters

Description Querying and setting additional parameters.

Overview

Selecting parameters Selecting parameters by adjusting the roller.Tap the "Read" field.

Display of set parameters.Changing parameters Use the number block to set the desired values by tapping.

Tap the "Write" field.Changes saved.

5.23.2 Parameter overview

No. Basic setting Standardvalue

Range ofadjustment

Explanation

7 User menu password 111 0 - 300 Password for the user menu (basic settings)

16 Cooking chamber temperatureoffset

-9.9 - +9.9°K Ability to retrieve the saved temperature offsetvalues. The can also be changed and saved.The calibration function in the Service menu isused for calibration!21 Core temperature offset,

sensor 1-9.9 - +9.9°K

22 Core temperature offset,sensor 2

-9.9 - +9.9°K

23 Core temperature offset,sensor 3

-9.9 - +9.9°K

24 Core temperature offset,sensor 4

-9.9 - +9.9°K

45 Generator mode 0 0 = Off1 = On

Only when using generators on ships.

48 Steam elimination mode 1 0 = Low1 = Normal

2 = High

"Low" setting: Minimum water consumption,but higher condensate temperature andgreater steam volume. "High" setting:Maximum water consumption, but lowercondensate temperature and smaller steamvolume.

49 Controls the cooking chamberlamp when opening thecooking chamber door

0 0-60 seconds

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36 Service instructions

No. Basic setting Standardvalue

Range ofadjustment

Explanation

50 Controls the cooking chamberlamp when closing thecooking chamber door

0 0-60 seconds

602 Maximum power outageduration for a warm start

100 s 90 – 600seconds

Time within which the cooking program willcontinue after interruption of the power supply.

607 Ready to Cook active 1 0 = Off1 = On

When the value is "0", Ready2Cook ispermanently deactivated.

609 Interval for saving thetemperatures in the HACCPlog

120 s 1 – 180seconds

618 Ready to Cook – Finishedmessage interval

60 s 0 – 300seconds

Reminder interval after the Ready2Cooktemperature is reached

624 SES status 1 0 = Off

1 = On

When the value is "0", the SES function ispermanently deactivated.

625 Minimum duration of cookingprogram for SES

6 min. 4-6 minutes If the overall duration of a cooking program isless than this value, the SES does not run.

655 Limitations for Arabic 0 0 = Off

1 = On

When the value is "1", no cooking programsfor pork are displayed

662 Lock screen active 0 0 = Off1 = On

Display of Lock Screen menu item

674 Auto-start 0 0 = No auto-start

1= Directfavorites2=Always

Automatic start of a cooking program afterselection from AutoChef / Favorite

678 Scanner button available 1 0 = Hidden

1= Visible

Display of scanner function in the title bar.

695 PIN for operation lock 369 0 – 99999

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37Service instructions

5.24 Backing up the SD card

Description Export the data from the internal SD card and external USB stick.

Backing up the SD card Perform according to instructions on the touchscreen.Touch the Confirmation field.

Back-up of the data.A confirmation then appears on the touchscreen.

Tap the "OK" field.

5.25 Restoring the SD card

Description Import the data from a backup of the SD card from a USB stick.Required after replacing the SD card.

Restoring the SD card Perform according to instructions on the touchscreen.Touch the Confirmation field.

Restoring of the data from the SD card.Tap the "OK" field.

Automatic restart of the software.

5.26 Background lighting

Changing the brightness ofthe touchscreen

1. Select the desired brightness.2. Tap the "OK" field.

5.27 Hour meter

Description Display of hour meters, service life, cleaning use and consumption.The arrow keys in the upper region are used to switch between thepages.

This region is currently undergoing further development. At themoment, data backup is not yet possible.

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Status overview direct access

38 Service instructions

6 Status overview direct accessDescription Direct access in the status overview.

Display of all processes and temperature in ongoing operation.

Overview a

Calling up status overview Touch the invisible field three times quickly.Change of the display to the multi-page status overview .

Exiting the status overview Touch the Back field.Change to the display of the cooking process.

INFORMATIONThe status overview is intended only for the service technician.

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Software

39Service instructions

7 Software

7.1 Overview

ab

a USB port for top unit b USB port for bottom unit

7.2 Software update

INFORMATIONUpdate each of the two units separately. Two independent controls are in-volved.

7.2.1 Preparing the USB stick

Prerequisite USB stick.Maximum size 32 GB. FAT formatting (default).The disk should be empty if possible.Current software update. The update is provided as packed ZIP file.

Open and download Zip file and unzip. In general, the unzippedfolder is in the same directory as the previously compressed one.Copy unzipped folder "MMIUpdate" to the USB stick.

The update file is in the folder.The file has the extension ".ugl".For instance "017100.ugl" (software update V1.71).

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40 Service instructions

7.2.2 Performing the update

INFORMATIONThe update can take up to 15 minutes. The software is restarted several times.Do not switch unit off.

Insert the USB stickSwitching on the unitTap the "Unit functions" field.

Display of Appliance functions menu.

Tap the "Settings" field.Display of window "PIN".

Enter password and touch Confirmation field.The password for the Settings menu is 111.

Select the "Software update" field on the left area of the menu byswiping.Tap the "Software update" field.Tap the "OK" field.

The update begins.A confirmation then appears on the touchscreen.

Tap the "OK" field.The software restarts automatically.

INFORMATIONAfter the update, a blue screen may appear and the software does not start. Inthis case, switch the unit off and then back on. In rare cases, this may happenagain.

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7.3 Importing additional content

Import function for manufacturer contents:

• Cookbook graphics

• Help information

• Sound files

INFORMATIONUpdate each of the two units separately. Two independent controls are in-volved.

7.3.1 Preparing the USB stick

Prerequisite USB stick.Maximum size 32 GB. FAT formatting (default).The disk should be empty if possible.Current software update. The update is provided as packed ZIP file.

Open and download Zip file and unzip. In general, the unzippedfolder is in the same directory as the previously compressed one.Copy the unzipped folder "MMIContent" to the USB stick.

In the folder there are other subfolders. This may not bechanged.

7.3.2 Importing

Importing additionalcontent

Insert the USB flash drive.Switch on the unit.Tap the "Unit functions" field.

Display of Appliance functions menu.

Tap the "Settings" field.Display of window "PIN".

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Enter password and touch Confirmation field.The password for the Settings menu is 111.

Select the field "Import additional contents" on the left area of themenu by swiping.Tap the "Import additional contents" field.Tap the "OK" field.

The data is imported.A confirmation then appears on the touchscreen.Tap the "OK" field.Restart the unit.

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43Service instructions

7.4 Importing the manufacturer's cookbook

INFORMATIONUpdate each of the two units separately. Two independent controls are in-volved.

7.4.1 Preparing the USB stick

Prerequisite USB stick.Maximum size 32 GB. FAT formatting (default).The disk should be empty if possible.

Create "FCImport" folder on the USB stick.Copy update file to the "FCImport" folder.

The update consists of one file.The file has the wording "TouchClassicDB.sdf."

a bFCImport

TouchClassicDB.sdf

a Update file b FCImport folder

7.4.2 Importing

Inserting the USB stickSwitch unit on "I."Tap the "Unit functions" field.

Display of Appliance functions menu.Tap the "Settings" field.

Display of PIN window.With the keyboard, enter password "111".

Display of menu "Settings".Select the field "Import manufacturer's cookbook" on the left areaof the menu by swiping.Tap the "Import manufacturer's cookbook" field.Touch the Confirmation field.

Import begins.A confirmation then appears on the touchscreen.

Tap the "OK" field.Restart the unit.

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Trade show mode

44 Service instructions

8 Trade show modeDescription Trade show mode allows appliance operation for demonstration

purposes.Prerequisite A single-phase power supply is required for operation.

Unit is connected to L3 and N.See also installation instructions.

Calling up the selection

Switch unit to "I"Tap the "Unit functions" field.

Display of Unit functions menu.

Tap the "Settings" field.Display of PIN window.

Enter password 888 and tap the Confirm field.Display of Trade show menu.

Switching trade show modeon

Tap the "Trade show mode is off" field.Automatic restart of the software.Unit is in trade show mode

The active trade show mode is indicated on the screen.

Switching off trade showmode

Call up the Trade show mode menu.Tap the "Trade show mode is on" field.

Automatic restart of the software.Unit is in normal operation.

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Electronics

45Service instructions

9 Electronics

9.1 Block diagram for the control

X8

+1-T10 +1-M10

+1-A1

+1-A2

+1-T1208V AC 24V AC

208 AC

X524V DC

X7

X9

X1+1-A324V DC

+1-E3

24V DC

CAN

CAN

U/V/W

X8

+2-T10 +2-M10

+2-A1

+2-A2

+2-T1208V AC 24V AC

208V AC

X524V DC

X7

X9

X1+2-A324V DC

+2-E3

24V DC

CAN

CAN

U/V/W

Legend A1 Control board A2 Operating panel

A3 Lighting circuit board E3 LED illumination

M10 Fan motor T1 Power pack

T10 Power board for motor

"+1" = Upper unit"+2" = Lower unit

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9.2 Control board

9.2.1 Layout

X11

X12

X17

X10

X9

X1

X13

X14

X27

X24

X23X31X32

X29

X26

X25

X28

X8

X2

X7

X5

F3

F5

K1

K2

K8

K17

K3

K4

K5

K6

K7

K9

K10

K11

K13

K14

K16

K15

F2

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9.2.2 Configuration

Connector X1 No. Description

1 Input 24 V DC for lighting

2 Output 24 V DC for lighting

3/4 Control board I/O voltage supply (24 V AC)

Connector X5 CAN bus line to the motor M10

Connector X7 MMI communication

Connector X8 Digital key contains device-specific information.Connector X9 (24V DC) No. Description

1/2 24 V DC supply for operating panel (MMI)

Connector X10 (208V AC) No. Description

1 208 V input voltage for components

2 Output K1, main contactor Q1 (via thermal switchand safety temperature limiter)

3/4 -

5 N

Connector X11 (208V AC)optional

No. Description

1 Output K1, POS A

2 Output K2, POS B

3 Input 208V, POS C

4 -

5 N

Connector X12 (208V AC) No. Description

1 Output K17, WaveClean pump G16

2 -

3 Output K4, solenoid valve K12

4 Output K5, siphon pump G24

5 Output K6, backup relay

6 -

7 N

Connector X13 (potential-free)

No. Description

1 Input K10, 208 V AC

2 Output K10, 208 V AC (switching hood to high-speed)

Connector X14 Not assigned

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Connector X17 (208V AC) No. Description

1 Output K8, solenoid M8

2 N for solenoid M8

Connector X23 No. Description

1 Output to upper or lower unit. "Unit On" message ,24 V DC

2 Input from upper or lower unit. "Unit On" feedback,24 V DC

Connector X24 B1 core temperature sensor

Connector X25 B2 cooking chamber sensor

Connector X26 Not assigned

Connector X27 B4 Vapor sensor

Connector X28 Not assigned

Connector X29 Not assignedConnector X31 (24V DC) No. Description

1 Output +, steaming unit valve 1

2 Output -, steaming unit valve 1

3 Output +, steaming unit valve 2

4 Output -, steaming unit valve 2

5 Output +, pressure switch B14

6 Input +, from pressure switch B14

7 0 V

Connector X32 (24V DC) No. Description

1/2 Output, SSR Q2

Connector X35 Not assigned

Button The buttons have no function and are intended for internal use.FM

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9.3 Safety overview

24V DC

3,15A

A1-F3

208V AC B0

K12

G16

G24

M8

A2

B11

3,15A

A1-F5

208V AC

24V DC

A1

A1

E3

T10 M10

F4 6,25A

208V AC

3,15A

A1-F2

K6

630mA

F1

A3

T1

Q1

F4.1 6,25A

Legend A1 Control board A2 Operating panel

A3 Lighting circuit board B0 Thermal switch 85°C

B11 Cooking chamber STL E3 LED illumination

G16 WaveClean pump G24 Siphon pump

K6 Backup relay K12 Magnetic valve extinguishing

M8 Solenoid M10 Fan motor

Q1 Main contactor T1 Transformer

T10 Power board

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Error messages

50 Service instructions

10 Error messages

10.1 Emergency operation

Description In order to allows limited use in case of error, the appliance hasvarious emergency programs. Emergency operation is activatedautomatically and displayed. After elimination of the error indicated,the controller switches back into regular operation automatically. Areset is not necessary.

INFORMATIONEmergency programs handle the limited further operation of the appliance untilservicing. Deviating cooking results and temperature deviations are possible.

Overview

Fault message displayed Description

Cooking sensor defective. The core temperature sensor takes over thefunction of the cooking chamber sensor.

Water vapor sensor defective The software controls the water vaporelimination. This results in higher waterconsumption.

Core temperature sensor defective. Cooking program wascanceled.

Function no longer available.

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Error messages

51Service instructions

10.2 Cooking chamber sensor defective (694, 695)

Description Emergency operation is activated automatically and displayed. Thecore temperature sensor takes over the function of the cookingchamber sensor. Cooking program with core temperature sensor isno longer available.

Naming on the circuitdiagram

B2

Troubleshooting

Check contacting from cooking chamber sensor to control board A1 X25. Error eliminated?

Remove existing cooking chamber sensor from the control board A1 X25 and plug in new cookingchamber sensor. Error eliminated?

Replace control board. Replace cooking chamber sensor.

No Yes

Function check The measurement values can be called up in the status overview.

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Error messages

52 Service instructions

10.3 Core temperature sensor defective (699, 700)

Description The core temperature sensor in the cooking chamber is deactivated.

Location The core temperature sensor is in the front area of the cookingchamber.

Naming on the circuitdiagram

B1

Troubleshooting Dismount unit cover.

Check contacting on control board A X24.Remove existing core temperature sensor from the control boardA1 X24 and plug in new core temperature sensor.

The fault message disappears. Replace core temperaturesensor.The fault message is still displayed. Replace control board.

Function check The measurement values can be called up in the status overview.

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53Service instructions

10.4 Water vapor sensor defective (710)

Description Emergency operation is activated automatically and displayed. Thesoftware controls the water vapor elimination.

Location The water vapor sensor is on the rear side of the siphon.

Naming on the circuitdiagram

B4

Troubleshooting Unlatch and open the operating panel.

Check contacting on control board A1, X27.Remove existing water vapor sensor from the control board A1,X27 and plug in new water vapor sensor.

The fault message disappears. Replace water vapor sensor.To do this, remove the left side wall.The fault message is still displayed. Replace control board.

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Error messages

54 Service instructions

10.5 Excess temperature in the cooking chamber (ID18, ID73)

Description The measured temperature in the cooking chamber is outside theallowable range of more than 320°C. The unit is no longer operationaluntil the cooking chamber cools down. The measurement is taken bythe cooking chamber sensor, core temperature sensor and themoisture sensor.

Prerequisite • No display of fault messages from the temperature sensor.Troubleshooting

Ensure that there are no fault messages from defective temperature sensors.

- Switch on unit (do not start any cooking program)- Measure the voltage/current draw on the load side of the solid-state relay (SSR).

Can the voltage or current be measured (present)?

Solid-state relay is defective. Replace component and check that fan impeller is

balanced.

Measure the control voltage on the input side of thesolid-state relay.

Is voltage present and does the LED light up on atleast one of the solid-state relays?

Control board A1 defective. Replace component.

Yes No

Function check The measurement values can be called up in the status overview.FM

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Error messages

55Service instructions

10.6 Overtemperature control (TMP_ID2)

Description The temperature sensor on the control board is measuring atemperature of >75°C. The unit is no longer operational until it coolsdown.

Troubleshooting Contact manufacturer.

10.7 Risk of frost (TMP_ID72)

Description The unit is not ready for use. The temperature sensor on the controlboard is measuring a temperature of <0°C.

Troubleshooting Increase the room temperature and switch on unit again.Change location of the unit.

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Error messages

56 Service instructions

10.8 Fan defective or temperature limiter triggered (702)

10.8.1 Overview

w

PE

L1

N

vu

a

b

c

d e

f

g

a Fuse F1 6.3 A b Power boardc Connector S300. Motor power

supplyd Connector S100. Power supply

circuit boarde Connector S500. CAN connection

to control circuit boardf Connector S501. Input for

temperature switch from motor

10.8.2 Troubleshooting

DANGERWarning: electric shock! Danger of death!

When working on the power board, make sure that energized parts are ex-posed. Work on these components during operation and up to 3 minutes afterenabling is not allows. Even if the motor is stopped and the appliance is de-en-ergized, the connection terminals and components can conducted dangerousvoltage!

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Error messages

57Service instructions

Switch unit on and measure voltage at maincontactor Q1, terminals A1 and A2. Is voltagepresent at the main contactor (switched on)?

Does the fault message appear only after a longer period of operation or at high temperatures?

At 85°C in the area at the back, the unit de-energizesthe main contactor Q1 via the thermal switch B0. Thefault message appears. The reason may be a non-

functioning hood motor. Test hood operation.

No voltage present. There is an error in the STLcircuit.

Voltage present. There is an fault in the fan area.

Has the safety temperature limiter tripped? Continued on next page

No

No

Yes

Yes

Check thermal switch B0 for proper operation. Is thecontact closed when cold?

Reset the safety temperature limiter. Check solid-state relay and replace if necessary.

Thermal switch defective. Check fuse F3 on control board A1. Has the fuseblown?

Check the following components in this order for ashort-circuit:

- Main contactor Q1- Solenoid valve K12

- WaveClean pump G16-Siphon pump G24

-Control board

YesNo

YesNo

Yes

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Error messages

58 Service instructions

Does the fault appear only sporadically?

Measure the input voltage on the power board. Is230 V present?

Continued on next page

Check contactor Q1 (load side) for proper operation.Is voltage present on the output side?

Check fuse F1. Is it defective?

Power board defective.

Replace communication cable between power boardand control board for test purposes and perform testrun. Switch unit on "I." Check whether the fault still

appears.

Contactor Q1 defective.

Continued from previous page

No

YesNo

No

Yes

Contactor Q4 defective.

Check input side of power board for short-circuit. Isthere a short-circuit at terminal S100?

No Yes

YesNo

Fan motor defective.

Yes

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Error messages

59Service instructions

Measure output voltage on power board. Is 230 V present?

Power board defective. Replace communication cable between power boardand control board for test purposes and perform testrun. Switch unit on "I." Check whether the fault still

appears.

Continued from previous page

YesNo

Fan motor defective.

Yes

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Error messages

60 Service instructions

10.9 Fan defective. Cooking program was cancelled (701)

Description The control board A1 does not receive any response via the CAN buscable from power board T10.

Troubleshooting

10.10 FAN_ID23: Fan error: Attempt to restart

10.10.1 Overview

w

PE

L1

N

vu

a

b

c

d e

f

g

a Fuse F1 6.3 A b Power boardc Connector S300. Motor power

supplyd Connector S100. Power supply

circuit boarde Connector S500. CAN connection

to control circuit boardf Connector S501. Input for

temperature switch from motor

10.10.2 Troubleshooting

DANGERWarning: electric shock! Danger of death!

When working on the power board, make sure that energized parts are ex-posed. Work on these components during operation and up to 3 minutes afterenabling is not allows. Even if the motor is stopped and the appliance is de-en-ergized, the connection terminals and components can conducted dangerousvoltage!

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Error messages

61Service instructions

Switch off unit and restart. Is the fault still present?

No voltage present. Replace power board for motor. Voltage present. Replace fan motor.

No Yes

Replace communication cable between motor control and motor for test purposes and perform testrun. Switch unit on "I." Error eliminated?

Measure output voltages at connector S300. Is appox. 320 V DC present?

No

Yes

10.11 Water pressure too low (709)

10.11.1 Overview

a

b

c

a Pressure switch c Water supply pipe in the cookingchamber

b Sieve

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Error messages

62 Service instructions

10.11.2 Troubleshooting

Is the fault message displayed continuously?

Soft water connection attached and water valve at site open?

Connect water supply or open water valve.

Check sieve on the water connection for soiling. Todo this, remove the on-site water connection to the

unit.

Check the on-site water pressure while observingnearby water consumers.

Yes

Yes

No

No

For additional troubleshooting, swing out the airdiverter in the cooking chamber.

Perform the DynaSteam test in the Service menu.Does water run through the water supply pipe into

the cooking chamber?

Check water supply pipe for calcification.

Yes No

Ensure that the hose between the steaming unit andsupply pipe is not clogged.

Replace steaming unit.

Perform DynaSteam test again and check waterquantity with measurement container.

Perform DynaSteam test again and check waterquantity with measurement container.

Does the water quantity correspond to the setquantity (± 10 %)?

Yes No

Replace pressure switch. Ensure that the supply pipe is not clogged. Checkwhether the fault still appears.

Replace steaming unit.

Yes

10.12 Water pressure during WaveClean too low

10.12.1 Description

Description This fault message is displayed if the pressure switch registered awater pressure that is too low during WaveClean. The program isstopped until the water pressure is sufficiently high again.

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Error messages

63Service instructions

10.12.2 Troubleshooting

Ensure customer-supplied water supply on the soft water connectionof unit. The supply pressure on the water connection must be at least2 bar. If the fault occurs sporadically, check the on-site waterpressure while observing nearby water consumers.

10.13 Failure to access external EEPROM (SOF_ID12)

10.13.1 Description

It is not possible to access the digital key (EEPROM).

10.13.2 Troubleshooting

Make sure that the digital key is oriented correctly and insertedfully. The side with the hole must point to the sensor connections.Control board defective.Digital key defective.

10.14 Faulty CAN connection

10.14.1 Description

There is a communication fault between the operating panel andcontrol panel. In addition, temperature sensor and fan fault messagesappear on the touchscreen.

10.14.2 Troubleshooting

Replace communication cable between operating panel andcontrol panel circuit board.Replace control board.Replace operating panel.

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Error messages

64 Service instructions

FM06

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Page 65: FSDE 610...• Reactivate all safety devices and check that they function properly. FM06-078A Component overview 10 Service instructions 4 Component overview 4.1 Installation compartment
Page 66: FSDE 610...• Reactivate all safety devices and check that they function properly. FM06-078A Component overview 10 Service instructions 4 Component overview 4.1 Installation compartment
Page 67: FSDE 610...• Reactivate all safety devices and check that they function properly. FM06-078A Component overview 10 Service instructions 4 Component overview 4.1 Installation compartment
Page 68: FSDE 610...• Reactivate all safety devices and check that they function properly. FM06-078A Component overview 10 Service instructions 4 Component overview 4.1 Installation compartment

Henny Penny CorporationP.O.Box 60Eaton, OH 45320USA

Phone +1 937 456-8400Fax +1 937 456-8402

Toll free in USAPhone +1 937 417-8417Fax +1 937 417-8434

www.hennypenny.com

*FM06-078A* Henny Penny Corp., Eaton, Ohio 45320, Revised 12/13/2018